maintenance MERCEDES-BENZ CLA 2016 Owners Manual

Welcome to the world of Mercedes-Benz
We urge you to read this Operator's Manual
carefully and familiarize yourself with the
vehicle before driving. For your own safety
and a longer vehicle life, follow the instruc-
tions and warning notices in this manual.
Ignoring them could result in damage to the
vehicle or personal injury to you or others.
Vehicle damage caused by failure to follow
instructions is not covered by the Mercedes-
Benz Limited Warranty.
The equipment or product designation of your
vehicle may vary depending on: R
model R
order R
country specification R
availability
Mercedes-Benz therefore reserves the right
to introduce changes in the following areas: R
design R
equipment R
technical features
The equipment in your vehicle may therefore
differ from that shown in the descriptions and
illustrations.
The following are integral components of the
vehicle: R
Operator's Manual R
Maintenance Booklet R
Equipment-dependent supplements
Keep these documents in the vehicle at all
times. If you sell the vehicle, always pass all
documents on to the new owner.
You can also use the Mercedes-Benz Guides
App:
Apple ®
iOS Android™
Please note that the Mercedes-Benz Guides
App may not yet be available in your country.
The technical documentation team at
Daimler AG wishes you safe and pleasant
motoring.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company
1175848801
É1175848801yËÍ

Index ....................................................... 4
Introduction ......................................... 21 At a glance ........................................... 29
Safety ................................................... 41
Opening and closing ........................... 75
Seats, steering wheel and mirrors .... 99
Lights and windshield wipers .......... 113
Climate control ................................. 129
Driving and parking .......................... 145
On-board computer and displays .... 209
Stowage and features ...................... 271
Maintenance and care ...................... 295
Breakdown assistance ..................... 309
Wheels and tires ............................... 327
Technical data ................................... 361Contents 3

Display message ............................ 240
Brakes
ABS .................................................. 65
Adaptive Brake Assist ...................... 68
BAS .................................................. 66
Brake fluid (notes) ........................ .3 69
Display message ............................ 228
EBD ................................................. .7 2
Hill start assist ............................... 151
HOLD function ............................... 187
Important safety notes .................. 175
Maintenance .................................. 176
Parking brake ................................ 171
Riding tips ...................................... 175
Warning lamp ................................. 260
Breakdown
Where will I find...? ........................ 310
see Flat tire
see Tow-starting
see Towing away
Brightness control (instrument
cluster lighting) ................................... 31
Buttons on the steering wheel ......... 211
C
California
Important notice for retail cus-
tomers and lessees .......................... 23
Calling up a malfunction
see Display messages
Car
see Vehicle
Care
Car wash ........................................ 302
Carpets .......................................... 308
Display ........................................... 306
Exhaust pipe .................................. 306
Exterior lights ................................ 305
Gear or selector lever .................... 307
Interior ........................................... 306
Matte finish ................................... 304
Notes ............................................. 301
Paint .............................................. 303
Plastic trim .................................... 306
Power washer ................................ 303
Rear view camera .......................... 306
Roof lining ...................................... 308 Seat belt ........................................ 308
Seat cover ..................................... 307
Sensors ......................................... 305
Steering wheel ............................... 307
Trim pieces .................................... 307
Washing by hand ........................... 302
Wheels ........................................... 304
Windows ........................................ 304
Wiper blades .................................. 305
Wooden trim .................................. 307
Cargo compartment enlargement ... 275
Cargo tie down rings ......................... 276
CD player (on-board computer) ........ 217
Center console
Lower section .................................. 36
Upper section .................................. 35
Central locking
Automatic locking (on-board com-
puter) ............................................. 222
Locking/unlocking (SmartKey) ........ 76
Changing bulbs
Brake lamps ................................... 123
Cornering light function ................. 123
High-beam headlamps ................... 122
Low-beam headlamps .................... 122
Rear fog lamp ................................ 123
Turn signals (front) ......................... 123
Turn signals (rear) .......................... 123
Child
Restraint system .............................. 59
Child seat
Forward-facing restraint system ...... 63
LATCH-type (ISOFIX) child seat
anchors ............................................ 60
On the front-passenger seat ............ 62
Rearward-facing restraint system .... 63
Top Tether ....................................... 61
Child-proof locks
Important safety no tes .................... 63
R
ear doors ....................................... 64
Children
Special seat belt retractor ............... 59
Cigarette lighter ................................ 280
Cleaning
Mirror turn signal ........................... 305
Climate control
Air-conditioning system ................. 1316
Index

Notes for 4MATIC vehicles ............ 324
Removing the towing eye ............... 323
Transporting the vehicle ................ 324
With both axles on the ground ....... 323
With front axle raised .................... .3 23
Towing eye ......................................... 310
Transmission
see Automatic transmission
Transmission position display
(DIRECT SELECT lever) ..................... .1 57
Transporting the vehicle .................. 324
Trim pieces (cleaning instruc-
tions) ................................................. .3 07
Trip computer (on-board com-
puter) ................................................. .2 14
Trip odometer
Calling up ....................................... 213
Resetting (on-board computer) ...... 215
Trunk
Emergency release .......................... 87
Emergency release button .............. .8 8
Important safety notes .................... 85
Opening (automatically from out-
side) ................................................ .8 6
Opening automatically from
inside ............................................... 87
Opening/closing (manually from
outside) ............................................ 86
Trunk emergency release button ...... .8 8
Trunk lid
Display message ............................ 255
Opening dimensions ...................... 371
Trunk load (maximum) ...................... 371
Turn signals
Changing bulbs (front) ................... 123
Changing bulbs (rear) .................... 123
Display message ............................ 240
Switching on/off ........................... 116
Two-way radio
Frequencies ................................... 362
Installation ..................................... 362
Transmission output (maximum) .... 362
Type identification plate
see Vehicle identification plate U Unlocking
Emergency unlocking ....................... 85
From inside the vehicle (central
unlocking button) ............................. 84
Upshift indicator (on-board com-
puter, Mercedes-AMG vehicles) ....... 223
V Vanity mirror (in the sun visor) ........ 279
Vehicle
Correct use ...................................... 26
Data acquisition ............................... 27
Display message ............................ 253
Equipment ....................................... 22
Individual settings .......................... 221
Limited Warranty ............................. 26
Loading .......................................... 339
Locking (in an emergency) ............... 85
Locking (SmartKey) .......................... 76
Lowering ........................................ 355
Maintenance .................................... 23
Parking for a long period ................ 172
Pulling away ................................... 150
Raising ........................................... 352
Reporting problems ......................... 26
Securing from rolling away ............ 352
Transporting .................................. 324
Unlocking (in an emergency) ........... 85
Unlocking (SmartKey) ...................... 76
Vehicle data ................................... 371
Vehicle data
Roof load (maximum) ..................... 371
Trunk load (maximum) ................... 371
Vehicle dimensions ........................... 371
Vehicle emergency locking ................ 85
Vehicle identification number
see VIN
Vehicle identification plate .............. 364
Vehicle tool kit .................................. 310
Ventilation
Setting the vents ........................... 142
Video
Operating the DVD ......................... 217
VIN
Seat ............................................... 364 Index 19

You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels
as well as accessories relevant to safety
which have not been approved by Mercedes-
Benz. This could lead to malfunctions in
safety-relevant systems, e.g. the brake sys-
tem. Use only genuine Mercedes-Benz parts
or parts of equal quality. Only use tires,
wheels and accessories that have been spe-
cifically approved for your vehicle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been spe-
cifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Only genuine Mercedes-Benz parts should
therefore be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers main-
tain a supply of genuine Mercedes-Benz parts
for necessary service and repair work. In addi-
tion, strategically located parts delivery cen-
ters provide quick and reliable parts service.
Always specify the vehicle identification num-
ber (VIN) when ordering genuine Mercedes-
Benz parts ( Y
page 364).
Operator's Manual
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are possi-
ble. Bear in mind that your vehicle may not
feature all functions described here. This also
applies to safety-relevant systems and func-
tions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations.
The original purchase agreement lists all sys-
tems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center. The Operator's Manual and Maintenance
Booklet are important documents and should
be kept in the vehicle.
Service and vehicle operation
Warranty The implied warranty for your vehicle applies
in accordance with the warranty terms and
conditions in the Service and Warranty Infor-
mation booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts in
accordance with the following warranty terms
and conditions: R
New Vehicle Limited Warranty R
Emission System Warranty R
Emission Performance Warranty R
California, Connecticut, Maine, Massachu-
setts, New York, Pennsylvania, Rhode
Island and Vermont Emission Control Sys-
tem Warranty R
State warranty enforcement laws (lemon
laws)
Replacement parts and accessories are cov-
ered by the Mercedes-Benz Parts and Acces-
sories warranties. These are available at any
authorized Mercedes-Benz Center.
i Should you lose your Service and War-
ranty Information booklet, have an author-
ized Mercedes-Benz Center arrange for a
replacement. The new Service and War-
ranty Information booklet will be posted to
you.22
Introduction

Information for customers in Califor-
nia Under Califo rn ia law you may be entitled to a
replacement of your vehicle or a refund of the
purchase pric e or lease price, if after a rea-
son able number of repair attempts
Mercedes-Benz USA, LLC and/or it s author-
iz ed repair or service facilities fail to fix one or
more substantial defects or malfunctions in
the vehicle that are covered by it s express
warranty. During the period of 18 months
from original delivery of the vehicle or the
accumulation of 18,000 mile s (approximately
29,000 km) on the odometer of the vehicle,
whic hever occurs first, a reason able number
of repair attempts is presumed for a retail
buyer or lessee if one or more of the fol lowin g
occurs:
(1) the same substantial defect or malfunc-
tion results in a cond it ion that is likely to
cause death or serious bodily injury if the
vehicle is driven, that defect or malfunc-
tion has been subject to repair two or
more times, and you have directly noti-
fied Mercedes-Benz USA, LLC in writing
of the need for its repair,
(2) the same substantial defect or malfunc-
tion of a less serious nature than cate-
gory (1) has been subject to repair four or
more times and you hav e direct l y notified
us in writ ing of the need for it s repair, or
(3) the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350 Maintenance The Se rvice and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Se rvice and Warranty Book-
let wit h you when you bring the vehicle to an
authorized Mercedes-Benz Center. The ser-
vic e advisor will record every ser vic e for you
in the Se rvice and Warranty Booklet.
Breakdown assistance The Mercedes-Benz Roads ide Assistance
Program offers technical help in the event of a
breakdown. Calls to the toll-free Roads ide
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1- 800-367-6372 )
(USA)
1-800- 387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roads ide Assistance Pro-
gram brochure (USA) or the "Roads ide Assis-
tance" section in the Se rvice and Warranty
booklet (Canada). You will find both in your
vehicle literature portfolio.
Change of address or change of own-
ership
In the event of a change of address, please
send us the "Notification of Address Change"
in the Se rvice and Guarantee booklet or sim-
ply call the Mercedes-Benz Customer Assis-
tance Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in con-
tacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner.
If you have purchased a used car, please send
us the "Notification of Used Car Purchase" in Introduction 23
Z

the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCede s(1 -800-367-6372) or
Customer Service (Canada) at
1-800-387-0100.
Vehicle operation outside the USA
and CanadaIf you plan to operate your vehicle in foreign
countries, please be aware that: R
service facilities or replacement parts may
not be readily available. R
unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic con-
verter. R
the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Operating safety
Important safety notes
G WARNING
If you do not have the prescribed service/
maintenance work or any required repairs carried out, this can result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop.
G WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk
of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
G WARNING
Modifications to electronic components, their
software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
! There is a risk of damage to the vehicle if: R
the vehicle becomes stuck, e.g. on a high
curb or an unpaved road R
you drive too fast over an obstacle, e.g. a
curb or a hole in the road R
a heavy object strikes the undercarriage
or parts of the chassis
In situations like this, the body, the under-
carriage, chassis parts, wheels or tires
could be damaged without the damage
being visible. Components damaged in this
way can unexpectedly fail or, in the case of24
Introduction

Observe the notes in the Maintenance Book-
let.
Always have the following work carried out at
an authorized Mercedes-Benz Center: R
work relevant to safety R
service and maintenance work R
repair work R
alterations, installation work and modifica-
tions R
work on electronic components
Correct useIf you remove any warning stickers, you or
others could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when driv-
ing your vehicle: R
the safety notes in this manual R
the vehicle technical data R
traffic rules and regulations R
laws and safety standards pertaining to
motor vehicles
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to con-
tact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
again with a Mercedes-Benz Center or con-
tact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc. 98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects USA only:
The following text is published as required of
manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
"National Traffic and Motor Vehicle Safety Act
of 1966".
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notify-
ing Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153); go
to http://www.safercar.gov ; or write to:
Administrator, NHTSA, 400 Seventh Street,
SW., Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov
Limited Warranty
! Follow the instructions in this manual
about the proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions is not covered either by the
Mercedes-Benz Limited Warranty or by the
New or Used-Vehicle Warranty.26
Introduction

Useful information
i This Operator's Manual describes all
models and all standard and optional equip-
ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
i Read the information on qualified special-
ist workshops ( Y
page 25).
Overview of climate control systems
General notesObserve the settings recommended on the
following pages. The windows could other-
wise fog up.
To prevent the windows from fogging up: R
switch off climate control only briefly R
switch on air-recirculation mode only
briefly R
switch on the cooling with air dehumidifi-
cation function R
switch on the defrost windshield function
briefly, if required
The air-conditioning system/dual-zone auto-
matic climate control regulates the tempera-
ture and the humidity of the vehicle interior
and filters out undesirable substances from
the air.
The air-conditioning system/dual-zone auto-
matic climate control can only be operated
when the engine is running. Optimum opera-
tion is only achieved with the side windows
and panorama roof with power tilt/sliding
panel closed.
If you start the engine using your smartphone,
the last selected climate control setting is
reactivated ( Y
page 169). The residual heat function can only be acti-
vated or deactivated with the ignition
switched off ( Y
page 141).
Always keep the ventilation flaps behind the
side trim panel in the cargo compartment
clear ( Y
page 123). Otherwise the vehicle will
not be ventilated correctly.
i Ventilate the vehicle for a brief period
during warm weather, e.g. using the con-
venience opening feature ( Y
page 89). This
will speed up the cooling process and the
desired interior temperature will be
reached more quickly.
i The integrated filter filters out most par-
ticles of dust and soot and completely fil-
ters out pollen. It also reduces gaseous pol-
lutants and odors. A clogged filter reduces
the amount of air supplied to the vehicle
interior. For this reason, you should always
observe the interval for replacing the filter,
which is specified in the Maintenance
Booklet. As it depends on environmental
conditions, e.g. heavy air pollution, the
interval may be shorter than stated in t he
Main tenance Booklet.
i It is possible that under certain circum-
stances the residual heat function may be
activated automatically an hour after the
SmartKey has been removed in order to dry
the automatic climate control. The vehicle
is then ventilated for 30 minutes.130
Overview of climate control systems
Climate control

Starting procedure with the Start/Stop
button The Start/Stop button can be used to start
the vehicle manually without inserting the
SmartKey into the ignition lock. The Start/
Stop button must be inserted in the ignition
lock and the SmartKey must be in the vehicle.
This mode for starting the engine operates
independently of the ECO start/stop auto-
matic engine start function.
You can start the engine if a valid SmartKey is
in the vehicle. Switch off the engine and
always take the SmartKey with you when
leaving the vehicle, even if you only leave it for
a short time. Pay attention to the important
safety notes. X
Depress the brake pedal and keep it
depressed. X
Press the Start/Stop button once
( Y
page 147).
The engine starts.
Starting procedure via smartphone
Observe the important safety notes on start-
ing the engine ( Y
page 149).
You can also start your engine via your smart-
phone from outside the vehicle. In this case,
the previously selected climate control set-
ting is activated. In this way you can cool or
heat the interior of the vehicle before starting
the journey.
Only start the engine via your smartphone if it
is safe to start and run the engine where your
vehicle is parked.
Observe the legal stipulations in the area
where your vehicle is parked. Engine start via
smartphone may be limited to certain coun-
tries or regions.
You can execute a maximum of two consec-
utive starting attempts via your smartphone.
If you insert the key into the ignition lock, you
can carry out two more starting attempts.
Once you have started the engine, you can
switch the engine off via your smartphone at
any time. You can only start the engine via your smart-
phone if: R
the key is in the ignition lock R
park position P is selected R
the accelerator pedal is not depressed R
the anti-theft alarm system is not activated R
the panic alarm is not activated R
the hazard warning lamps are switched off R
the hood is closed. R
the doors are closed and locked R
the windows and sliding sunroof are closed
Also make sure that: R
the fuel tank is sufficiently filled R
the starter battery is sufficiently charged
G WARNING
Limbs could be crushed or trapped if the
engine is started unintentionally during ser-
vice or maintenance work. There is a risk of
injury.
Always secure the engine against uninten-
tional starting before carrying out mainte-
nance or repair work.
Make sure that the engine cannot be started
via your smartphone before carrying out
maintenance or repairs. You can prevent an
engine start via your smartphone, for exam-
ple, if you: R
switch on the hazard warning lamps R
do not lock the doors R
open the hood.
Pulling away
General notes
G WARNING
If the engine speed is above the idling speed
and you engage transmission position D or R ,
the vehicle could pull away suddenly. There is
a risk of an accident.150
Driving
Driving and parking