lock MERCEDES-BENZ CLA 2017 User Guide

Door contro l panel
Function Page
C
Opens th e doo r 75
D
67 Unlocks/locks
the vehicle
75

Panic alarm X
To activate: press and hold the
3 button C for approx. one second.
A visual and audible alarm is triggered if the
alarm system is armed. X
To deactivate: press 3 button C again.
or X
Insert the SmartKey into the ignition lock.
or, in vehicles with KEYLESS-GO start-function
or KEYLESS ‑ GOX
Press the Start/Stop button.
The SmartKey must be in the vehicle.
Occupant safety
Introduction to the restraint system The restraint system can reduce the risk of vehi-
cle occupants coming into contact with parts of
the vehicle's interior in the event of an accident.
The restraint system can also reduce the forces
to which vehicle occupants are subjected during
an accident.
The restraint system comprises: R
seat belt system R
air bags R
child restraint system R
child seat securing systems
The components of the restraint system work in
conjunction with each other. They can only
deploy their protective function if, at all times, all
vehicle occupants: R
have fastened their seat belts correctly
( Y
page 42) R
have adjusted their seat and head restraint
properly ( Y
page 89). As the driver, you also have to make sure that
the steering wheel is adjusted correctly.
Observe the information relating to the correct
driver's seat position ( Y
page 89).
You also have to make sure that an air bag can
inflate properly if deployed ( Y
page 44).
An air bag supplements a correctly worn seat
belt. As an additional safety device, the air bag
increases the level of protection for vehicle
occupants in the event of an accident. For exam-
ple, if, in the event of an accident, the protection
offered by the seat belt is sufficient, the air bags
are not deployed. When an accident occurs, only
the air bags that increase protection in that par-
ticular accident situation are deployed. How-
ever, seat belts and air bags generally do not
protect against objects penetrating the vehicle
from the outside.
Information on restraint system operation can
be found under "Triggering of the Emergency
Tensioning Devices and air bags" ( Y
page 51).
For information on children traveling with you in
the vehicle and on child restraint systems, see
"Children in the vehicle" ( Y
page 53).
Important safety notes
G WARNING
Modifications to the restraint system may
cause it to no longer work as intended. The
restraint system may then not perform its
intended protective function and may fail in an
accident or trigger unexpectedly, for example.
This poses an increased risk of injury or even
fatal injury.
Never modify parts of the restraint system.
Never tamper with the wiring, the electronic
components or their software.
If it is necessary to modify components of the
restraint system to accommodate a person
with disabilities, contact an authorized
Mercedes-Benz Center for details. USA only:
for further information contact our Customer
Assistance Center at 1-800-FOR-MERCedes
(1 ‑ 800 ‑ 367 ‑ 6372).
Mercedes-Benz recommends that you only use
driving aids which have been approved specifi-
cally for your vehicle by Mercedes-Benz.Occupant safety 39
Safety Z

occupant in the best position in relation to the
air bag.
The seat belt system comprises: R
Seat belts R
Emergency Tensioning Devices for the front
seat belts and the outer seat belts in the rear R
Seat belt force limiters for the front seat belts
and the outer seat belts in the rear
If the seat belt is pulled out of the belt outlet
quickly or with a jerky movement, the belt
retractor locks. The belt strap cannot be extrac-
ted any further.
The Emergency Tensioning Device tightens the
seat belt in an accident, pulling the belt close
against the body. However it does not pull the
vehicle occupant back in the direction of the
backrest.
The Emergency Tensioning Device does not cor-
rect an incorrect seat position or the routing of
an incorrectly fastened seat belt.
When triggered, a seat belt force limiter helps to
reduce the force exerted by the seat belt on the
vehicle occupant.
The seat belt force limiters for the front seats are
synchronized with the front air bags, which
absorb part of the deceleration force. This can
reduce the force exerted on the vehicle occu-
pants during an accident.
! If the front-passenger seat is unoccupied,
do not insert the belt tongue into the buckle of
the front-passenger seat. This may otherwise
lead to the triggering of the Emergency Ten-
sioning Device in the event of an accident,
which will then need to be replaced.
Important safety notes The use of seat belts and child restraint systems
is required by law in: R
all 50 states R
the U.S. territories R
the District of Columbia R
all Canadian provinces
Even where this is not required by law, all vehicle
occupants should correctly fasten their seat
belts before starting the journey.
G WARNING
If the seat belt is not worn correctly, it cannot
perform its intended protective function. An
incorrectly fastened seat belt can also cause injuries, for example, in the event of an acci-
dent or when braking or changing direction
abruptly. This poses an increased risk of injury
or even fatal injury.
Always ensure that all vehicle occupants have
their seat belts fastened correctly and are sit-
ting properly.
G WARNING
The seat belt does not offer the intended level
of protection if you have not moved the back-
rest to an almost vertical position. When brak-
ing or in the event of an accident, you could
slide underneath the seat belt and sustain
abdomen or neck injuries, for example. This
poses an increased risk of injury or even fatal
injury.
Adjust the seat properly before beginning
your journey. Always ensure that the backrest
is in an almost vertical position and that the
shoulder section of your seat belt is routed
across the center of your shoulder.
G WARNING
Persons less than 5 ft (1.50 m) tall cannot
wear the seat belt correctly without an addi-
tional and suitable restraint system. If the
seat belt is not worn correctly, it cannot per-
form its intended protective function. An
incorrectly fastened seat belt can also cause
injuries, for example, in the event of an acci-
dent or when braking or changing direction
abruptly. This poses an increased risk of injury
or even fatal injury.
For this reason, always secure persons under
5 ft (1.50 m) tall in suitable additional restraint
systems.
If a child younger than twelve years old and
under 5 ft (1.50 m) in height is traveling in the
vehicle: R
always secure the child in a child restraint
system suitable for this Mercedes-Benz vehi-
cle. The child restraint system must be appro-
priate to the age, weight and size of the child R
always observe the instructions and safety
notes on "Children in the vehicle"
( Y
page 53) in addition to the child restraintOccupant safety 41
Safety Z

Requirements To be classified correctly, the front passenger
must sit: R
with the seat belt fastened correctly R
in an almost upright position with their back
against the seat backrest R
with their feet resting on the floor, if possible
If the front passenger does not observe these
conditions, OCS may produce a false classifica-
tion, e.g. because the front passenger: R
transfers their weight by supporting them-
selves on a vehicle armrest R
sits in such a way that their weight is raised
from the seat cushion
If it is absolutely necessary to install a child
restraint system on the front-passenger seat, be
sure to observe the correct positioning of the
child restraint system. Never place objects
under or behind the child restraint system, e.g. a
cushion. The entire base of the child restraint
system must always rest on the seat cushion of
the front-passenger seat. The backrest of the
forward-facing child restraint system must lie as
flat as possible against the backrest of the front-
passenger seat.
The child restraint system must not touch the
roof or be subjected to a load by the head
restraint. Adjust the angle of the seat backrest
and the head restraint position accordingly.
Only then can OCS be guaranteed to function
correctly. Always observe the child restraint sys-
tem manufacturer's instal lation and operating
i
nstructions.
Operation of Occupant Classification
System (OCS)
C
PASSENGER AIR BAG ON indicator lamp
D
PASSENGER AIR BAG OFF indicator lamp The indicator lamps inform you whether the
front-passenger front air bag is deactivated or
enabled. X
Press the Start/Stop button once or twice, or
turn the SmartKey to position 1 or 2 in the
ignition lock.
The system carries out self-diagnostics.
The PASSENGER AIR BAG OFF and PASSENGER
AIR BAG ON indicator lamps must light up simul-
taneously for approximately six seconds.
The indicator lamps display the status of the
front-passenger front air bag. R
PASSENGER AIR BAG ON lights up for 60 sec-
onds, subsequently both indicator lamps are
off (PASSENGER AIR BAG ON and OFF): the
front-passenger front air bag is able to deploy
in the event of an accident. R
PASSENGER AIR BAG OFF lights up: the front-
passenger front air bag is deactivated. It will
then not be deployed in the event of an acci-
dent.
If the PASSENGER AIR BAG ON indicator lamp is
off, only the PASSENGER AIR BAG OFF indicator
lamp shows the status of the front-passenger
front air bag. The PASSENGER AIR BAG OFF
indicator lamp may be lit continuously or be off.
If the status of the front-passenger front air bag
changes while the vehicle is in motion, an air bag
display message appears in the instrument clus-
ter ( Y
page 197). When the front-passenger
seat is occupied, always pay attention to the
PASSENGER AIR BAG OFF i nd
icator lamp. Be
aware of the status of the front-passenger front
air bag both before and during the journey.
G WARNING
If the PASSENGER AIR BAG OFF indicator
lamp is lit, the front-passenger front air bag is
disabled. It will not be deployed in the event of
an accident and cannot perform its intended
protective function. A person in the front-
passenger seat could then, for example, come
into contact with the vehicle's interior, espe-
cially if the person is sitting too close to the
dashboard. This poses an increased risk of
injury or even fatal injury.
When the front-passenger seat is occupied,
always ensure that: R
the classification of the person in the front-
passenger seat is correct and the front-Occupant safety 47
Safety Z

and to have any malfunctioning air bags
repaired. This will help to make sure the air bags
continue to perform their protective function for
the vehicle occupants in the event of a crash.
G WARNING
Emergency Tensioning Devices that have
deployed pyrotechnically are no longer opera-
tional and are unable to perform their inten-
ded protective function. This poses an
increased risk of injury or even fatal injury.
Have pyrotechnically triggered Emergency
Tensioning Devices replaced immediately at a
qualified specialist workshop.
If Emergency Tensioning Devices are triggered
or air bags are deployed, you will hear a bang,
and a small amount of powder may also be
released. The u restraint system warning
lamp lights up.
Only in rare cases will the bang affect your hear-
ing. The powder that is released generally does
not constitute a health hazard, but it may cause
short-term breathing difficulties in people with
asthma or other respiratory problems. Provided
it is safe to do so, you should leave the vehicle
immediately or open the window in order to pre-
vent breathing difficulties.
Air bags and pyrotechnic Emergency Tensioning
Devices (ETDs) contain perchlorate material,
which may require special handling and regard
for the environment. National guidelines must
be observed during disposal. In California, see
www.dtsc.ca.gov/HazardousWaste/
Perchlorate/index.cfm .
Method of operation During the first stage of a collision, the restraint
system control unit evaluates important physi-
cal data relating to vehicle deceleration or accel-
eration, such as: R
duration R
direction R
intensity
Based on the evaluation of this data, the
restraint system control unit triggers the Emer-
gency Tensioning Devices during a frontal or
rear collision. An Emergency Tensioning Device can only be
triggered, if: R
the ignition is switched on R
the components of the restraint system are
operational. You can find further information
under: "Restraint system warning lamp"
( Y
page 40) R
the seat belt buckle tongue has engaged in
the belt buckle of the respective front seat
The Emergency Tensioning Devices in the rear
compartment are triggered independently of the
lock status of the seat belts.
If the restraint system control unit detects a
more severe accident, further components of
the restraint system are activated independ-
ently of each other in certain frontal collision
situations: R
Front air bags as well as driver's and front-
passenger knee bags R
Window curtain air bag, if the system deter-
mines that deployment can offer additional
protection to that provided by the seat belt
The front-passenger front air bag is activated or
deactiv ated dependin g
on the person on the
front-passenger seat. The front-passenger front
air bag can only deploy in an accident if the
PASSENGER AIR BAG OFF indicator lamp is off.
Observe the information on the PASSENGER AIR
BAG indicator lamps ( Y
page 40).
Your vehicle has two-stage front air bags. During
the first deployment stage, the front air bag is
filled with propellant gas to reduce the risk of
injuries. The front air bag is fully deployed with
the maximum amount of propellant gas if a sec-
ond deployment threshold is reached within a
few milliseconds.
The activation threshold of the Emergency Ten-
sioning Devices and the air bag are determined
by evaluating the rate of vehicle deceleration or
acceleration which occurs at various points in
the vehicle. This process is pre-emptive in
nature. Deployment should take place in good
time at the start of the collision.
The rate of vehicle deceleration or acceleration
and the direction of the force are essentially
determined by: R
the distribution of forces during the collision R
the collision angle R
the deformation characteristics of the vehicle R
the characteristics of the object with which
the vehicle has collided52
Occupant safety
Safety

Factors which can only be seen and measured
after a collision has occurred do not play a deci-
sive role in the deployment of an air bag. Nor do
they provide an indication of air bag deploy-
ment.
The vehicle can be deformed considerably, with-
out an air bag being deployed. This is the case if
only parts which are relatively easily deformed
are affected and the rate of deceleration is not
high. Conversely, air bags may be deployed even
though the vehicle suffers only minor deforma-
tion. This is the case if, for example, very rigid
vehicle parts such as longitudinal body mem-
bers are hit, and sufficient deceleration occurs
as a result.
If the restraint system control unit detects a side
impact or if the vehicle rolls over, the applicable
components of the restraint system are activa-
ted independently of each other depending on
the apparent type of accident. R
Side impact air bags on the side where the
impact takes place, independently of the
Emergency Tensioning Device and the use of
the seat belt on the driver's seat and outer
seats in the second row
The side impact air bag on the front-
passenger side deploys under the following
conditions: -
the OCS system detects that the front-
passenger seat is occupied or -
the seat belt buckle tongue is engaged in
the belt buckle of the front-passenger seat R
Window curtain air bag on the side of impact,
independently of the u se of the seat belt and
independently of whether the front-
passenger seat is occupied R
Emergency Tensioning Devices, if the system
determines that deployment can offer addi-
tional protection in this situation R
Window curtain air bags on the driver's and
front-passenger side in certain situations
when the vehicle rolls over, if the system
determines that deployment can offer addi-
tional protection to that provided by the seat
belt
i Not all air bags are deployed in an accident.
The different air bag systems work independ-
ently of each other. How the air bag system works is determined
by the severity of the accident detected,
especially the vehicle deceleration or accel-
eration and the apparent type of accident: R
Frontal collision R
Side impact R
Rollover
Automatic measures after an acci-
dent Immediately after an accident, the following
measures are implemented, depending on the
type and severity of the impact: R
the hazard warning lamps are activated R
the emergency lighting is activated R
the vehicle doors are unlocked R
the front side windows are lowered R
the engine is switched off and the fuel supply
is cut off R
vehicles with mbrace: automatic emergency
call
Children in the vehicle
Important safety notes Accident statistics show that children secured
in the rear seats are safer than children secured
in the front-passenger seat. For this reason,
Mercedes-Benz strongly advises that you install
a child restraint system on a rear seat. Children
are generally better protected there.
If a child younger than twelve years old and
under 5 ft (1.50 m) in height is traveling in the
vehicle: R
always secure the child in a child restraint
system suitable for Mercedes-Benz vehicles.
The child restraint system must be appropri-
ate to the age, weight and size of the child R
be sure to observe the instructions and safety
notes in this section in addition to the child
restraint system manufacturer's installation
instructions R
be sure to observe the instructions and safety
notes on the "Occupant classification system
(OCS)" ( Y
page 46)Children in the vehicle 53
Safety Z

G WARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example: R
release the parking brake. R
shift the automatic transmission out of the
parking position P .R
start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
G WARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
G WARNING
If the child restraint system is subjected to
direct sunlight, parts may get very hot. Chil-
dren may burn themselves on these parts,
particularly on the metal parts of the child
restraint system. There is a risk of injury.
If you leave the vehicle, taking the child with
you, always ensure that the child restraint
system is not exposed to direct sunlight. Pro-
tect it with a blanket, for example. If the child
restraint system has been exposed to direct
sunlight, let it cool down before securing the
child in it. Never leave children unattended in
the vehicle.
Always ensure that all vehicle occupants have
their seat belts fastened correctly and are sitting
properly. Particular attention must be paid to
children.
Observe the safety notes on the seat belt
( Y
page 41) and the notes on correct use of seat
belts ( Y
page 42).
A booster seat may be necessary to achieve
proper seat belt positioning for children over
41 lbs (18 kg) until they reach a height where a three-point seat belt can be properly fastened
without a booster seat.
Special seat belt retractor
G WARNING
If the seat belt is released while driving, the
child restraint system will no longer be
secured properly. The special seat belt retrac-
tor is disabled and the inertia real draws in a
portion of the seat belt. The seat belt cannot
be immediately refastened. There is an
increased risk of injury, possibly even fatal.
Stop the vehicle immediately, paying atten-
tion to road and traffic conditions. Reactivate
the special seat belt retractor and secure the
child restraint system properly.
All seat belts except the driver's seat belt are
equipped with a special seat belt retractor.
When activated, the special seat belt retractor
ensures that the seat belt will not slacken once
the child restraint system has been secured.
Installing a child restraint system: X
Always comply with the child restraint system
manufacturer's installation instructions. X
Pull the seat belt smoothly from the belt out-
let. X
Engage the seat belt tongue in the belt buckle.
Activating the special seat belt retractor: X
Pull the seat belt out fully and let the inertia
reel retract it again.
While the seat belt is retracting, you should
hear a ratcheting sound. The special seat belt
retractor is activated. X
Push the child seat restraint system down so
that the seat belt is tight and does not loosen.
Removing a child restraint system and deacti-
vating the special seat belt retractor: X
Always comply with the child restraint system
manufacturer's installation instructions. X
Press the release button of the belt buckle,
hold the belt tongue firmly and guide it back
towards the belt outlet.
The special seat belt retractor is deactivated.54
Children in the vehicle
Safety

LATCH-type (ISOFIX) child seat secur-
ing system
G WARNING
LATCH-type (ISOFIX) child restraint systems
do not offer sufficient protective effect for
children whose weight is greater than 48 lbs
(22 kg) who are secured using the safety belt
integrated in the child restraint system. In the
event of an accident, a child might not be
restrained correctly. This poses an increased
risk of injury or even fatal injury.
If the child weighs more than 48 lbs (22 kg),
only use LATCH-type (ISOFIX) child restraint
systems with which the child is also secured
with the vehicle seat belt. Also secure the
child restraint system with the Top Tether
belt, if available.
Always comply with the manufacturer's instal-
lation and operating instructions for the child
restraint system used.
Before every trip, make sure that the LATCH-
type (ISOFIX) child restraint system is engaged
correctly in both LATCH-type (ISOFIX) securing
rings
! When installing the child restraint system,
make sure that the seat belt for the middle
seat does not get trapped. The seat belt could
otherwise be damaged.
X
Install the LATCH-type (ISOFIX) child restraint
system on both LATCH-type (ISOFIX) securing
rings C .
ISOFIX is a standardized securing system for
specially designed child restraint systems on
the rear seats. LATCH-type (ISOFIX) securing
rings for two LATCH-type (ISOFIX) child restraint systems are installed on the left and right of the
rear seats.
Non-LATCH-type (ISOFIX) child seats may also
be used and can be installed using the vehicle's
seat belt system. Install the child seat according
to the manufacturer's instructions.
Top Tether
Introduction Top Tether provides an additional connection
between the child restraint system secured with
a LATCH-type (ISOFIX) system and the vehicle.
This helps reduce the risk of injury even further.
If the child restraint system is equipped with a
Top Tether belt, this should always be used.
Important safety notes
G WARNING
If the rear seat backrests are not locked, they
could fold forwards in the event of an acci-
dent, heavy braking or sudden changes of
direction. As a result, child restraint systems
cannot perform their intended protective
function. Rear seat backrests that are not
locked can also cause additional injuries, e.g.
in the event of an accident. This poses an
increased risk of injury or even fatal injury.
Always lock rear seat backrests after instal-
ling a Top Tether belt. Observe the lock veri-
fication indicator. Adjust the rear seat backr-
ests so that they are in an upright position.
If the rear backrest is not engaged and locked,
the red lock verification indicator will be visible
( Y
page 236).56
Children in the vehicle
Safety

Rearward-facing child restraint system If it is absolutely necessary to install a rearward-
facing child restraint system on the front-
passenger seat, always make sure that the
front-passenger front air bag is deactivated.
Only if the PASSENGER AIR BAG OFF indicator
lamp is permanently lit ( Y
page 40) is the front-
passenger front air bag deactivated.
Always observe the child restraint system man-
ufacturer's installation and operating instruc-
tions.
Forward-facing child restraint system If it is absolutely necessary to install a forward-
facing child restraint system on the front-
passenger seat, always move the front-
passenger seat as far back as possible. Fully
retract the seat cushion length. The entire base
of the child restraint system must always rest on
the seat cushion of the front-passenger seat.
The backrest of the child restraint system must
lie as flat as possible against the backrest of the
front-passenger seat. The child restraint system
must not touch the roof or be subjected to a load
by the head restraint. Adjust the angle of the
seat backrest and the head restraint position
accordingly. Always make sure that the shoul-
der belt strap is correctly routed from the vehi-
cle belt outlet to the shoulder belt guide on the
child restraint system. The shoulder belt strap
must be routed forwards and downwards from
the vehicle belt outlet. If necessary, adjust the
vehicle belt outlet and the front-passenger seat
accordingly.
Always observe the child restraint system man-
ufacturer's installation and operating instruc-
tions. Child-proof locks
Important safety notes
G WARNING
If children are traveling in the vehicle, they
could: R
open doors, thus endangering other people
or road users R
exit the vehicle and be caught by oncoming
traffic R
operate vehicle equipment and become
trapped
There is a risk of an accident and injury.
Always activate the child-proof locks and
override feature if children are traveling in the
vehicle. When leaving the vehicle, always take
the key with you and lock the vehicle. Never
leave children unattended in the vehicle.
Override feature for: R
the rear doors ( Y
page 59)R
the rear side windows ( Y
page 59)
G WARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example: R
release the parking brake. R
shift the automatic transmission out of the
parking position P .R
start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
G WARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.58
Children in the vehicle
Safety

G WARNING
If the child restraint system is subjected to
direct sunlight, parts may get very hot. Chil-
dren may burn themselves on these parts,
particularly on the metal parts of the child
restraint system. There is a risk of injury.
If you leave the vehicle, taking the child with
you, always ensure that the child restraint
system is not exposed to direct sunlight. Pro-
tect it with a blanket, for example. If the child
restraint system has been exposed to direct
sunlight, let it cool down before securing the
child in it. Never leave children unattended in
the vehicle.
Child-proof locks for the rear doors
You secure each door individually with the child-
proof locks on the rear doors. A door secured
with a child-proof lock cannot be opened from
inside the vehicle. When the vehicle is unlocked,
the door can be opened from the outside. X
To activate: press the child-proof lock lever
up in the direction of arrow C .X
Make sure that the child-proof locks are work-
ing properly. X
To deactivate: press the child-proof lock
lever down in the direction of arrow D . Override feature for the rear side win-
dows X
To activate/deactivate: press button C .
If indicator lamp D is lit, operation of the rear
side windows is disabled. Operation is only
possible using the switches in the driver's
door. If indicator lamp D is off, operation is
possible using the switches in the rear com-
partment.
Pets in the vehicle
G WARNING
If you leave animals unattended or unsecured
in the vehicle, they could press buttons or
switches, for example.
As a result, they could: R
activate vehicle equipment and become
trapped, for example R
activate or deactivate systems, thereby
endangering other road users
Unsecured animals could also be flung around
the vehicle in the event of an accident or sud-
den steering or braking, thereby injuring vehi-
cle occupants. There is a risk of an accident
and injury.
Never leave animals unattended in the vehi-
cle. Always secure animals properly during
the journey, e.g. use a suitable animal trans-
port box.Pets in the vehicle 59
Safety Z