service MERCEDES-BENZ CLA 2018 Owner's Manual
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2018, Model line: CLA, Model: MERCEDES-BENZ CLA 2018Pages: 326, PDF Size: 7.97 MB
Page 248 of 326

Have the system checked at the nearest
Mercedes-Benz Service Center or contact the
following service hotlines:
Mercedes-Benz Customer Assistance Center at
1-800-FOR-MERCede s( 1-800-367-6372) or
1-866-990-9007
Em er genc yc allImportant safety notes
G WARNING
It can be dangerou stor emai nint he vehicle,
eve nify ou have presse dt he SOS button in an
emergency if: R
yo us ee smoke insid eoro ut sid eoft he vehi-
cle ,e .g .ift her eisaf ir ea fte rana ccidentR
the vehicl eisonad an gerou ss ection of
road R
the vehicl eisn ot visible or canno te asil yb e
see nb yo the rr oa du se rs ,p ar ticularly when
dark or in poo rv isibility conditions
There is ar is kofana ccident and injury.
Leave the vehicl ei mmediatel yint his or simi-
la rs it uations as soo na sitiss af etodos o.
Mov etoas af el oc ation along with othe rv ehi-
cle occupants. In such situations, secure the
vehicl eina ccordance with nationa lr egula-
tions, e. g. with aw ar ning triangle.
General notes Observe the notes on system activation
( Y
page 245).
An emergency cal lisd ialed automaticall yifa n
ai rb ag or Emergency Tensioning Device is trig-
gered .Y ou canno te nd an automaticall yt rig-
gered emergency cal ly ours elf.
An emergency cal lc an also be initiated man-
ually.
As soo na st he emergency cal lh as been initi-
ated, the indicator lamp in the SOS button
flashes. The Connectin gC all message
appears in the multifunctio nd is play.
The audi oo ut pu ti sm ut ed.
Once the connectio nh as been made, the Call
Connected message appears in the multifunc-
tio nd is play. All important informatio nont he emergency is
transmitted, for example: R
current location of the vehicl e( as determined
by the GP Ss ys tem) R
vehicl ei de ntificatio nn umberR
informatio nont he severity of the accident
Shortly afte rt he emergency cal lh as been initi-
ated, av oice connectio ni sa ut omaticall ye stab-
lishe db et ween the Customer Assistance Center
and the vehicl eo ccupants. R
If the vehicl eo ccupants respond ,t he
Mercedes-Benz Customer Assistance Center
attempts to get more informatio nont he
emergency. R
If ther eisnor espons ef rom the vehicl eo ccu-
pants, an ambulance is immediatel ys ent to
the vehicle.
If no voice connectio nc an be established to the
Mercedes-Benz Customer Assistance Center,
the system ha sb ee nu nabl etoi nitiate an emer-
genc yc all.
Thi sc an occur, for example, if the relevant
mobil ep hone network is not available .T he indi-
cato rl am pint he SOS button flashe sc ontinu-
ously.
The Cal lF ailed message appears in the mul-
tifunctio nd is play and must be confirmed.
In this case, summon assistance by other
means.
Making an emergenc yc all
X
To initiate an emergenc yc al lm anually:
press cover C briefl ytoo pen.X
Press and hol dt he SOS button for at leas to ne
second D .
The indicator lamp in SOS button D flashes
unti lt he emergency cal lisc oncluded.X
Wait for av oice connectio ntot he Mercedes-
Benz Customer Assistance Center.246
Features
Sto wag ea nd featur es