ESP MERCEDES-BENZ CLA 2019 Owners Manual

Warning/indicatorlamp
QQSignal type
Possible causes/consequences andPPSolutions
%QThe yellow ABS warning lamp is lit while the engine is running. A warning tonealso sounds.
EBD is malfunctioning. Therefore, ABS, BAS, Active Brake Assist, ESP®, the HOLDfunction and hill start assist, for example, are not available either.
ATTENTION ASSIST is deactivated.
GWARNING
The brake system continues to function normally, but without the functions listedabove. The front and rear wheels could therefore lock if you brake hard, for exam-ple.
The steerability and braking characteristics may be severely affected. The brakingdistance in an emergency braking situation can increase.
If ESP®is not operational, ESP®is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
XObserve the additional display messages in the multifunction display.
XDrive on carefully.
XVisit a qualified specialist workshop immediately.
%

Tires
Warning/indicatorlamp
QQSignal type
Possible causes/consequences andPPSolutions
wQThe yellow tire pressure monitor warning lamp (pressure loss/malfunction) is lit.
The tire pressure monitor has detected a loss of pressure in at least one of the tires.
GWARNING
Tire pressures that are too low pose the following hazards:
Rthey may burst, especially as the load and vehicle speed increase.
Rthey may wear excessively and/or unevenly, which may greatly impair tire trac-tion.
Rthe driving characteristics, as well as steering and braking, may be greatlyimpaired.
There is a risk of an accident.
XStop the vehicle without making any sudden steering or braking maneuvers. Payattention to the traffic conditions as you do so.
XSecure the vehicle against rolling away (Ypage 142).
XObserve the additional display messages in the multifunction display.
XCheck the tires and, if necessary, follow the instructions for a flat tire(Ypage 274).
XCheck the tire pressure (Ypage 297).
XIf necessary, correct the tire pressure.
wQThe yellow tire pressure monitor warning lamp (pressure loss/malfunction)flashes for approximately one minute and then remains lit.
The tire pressure monitor is faulty.
GWARNING
The system is possibly unable to recognize or register low tire pressure.
There is a risk of an accident.
XObserve the additional display messages in the multifunction display.
XVisit a qualified specialist workshop immediately.
230Warning and indicator lamps in the instrument cluster
On-board computer and displays

General notes
The multimedia system section in this Opera-tor's Manual describes the basic principles foroperation. More information can be found in theDigital Operator's Manual.
Important safety notes
GWARNING
If you operate information systems and com-
munication equipment integrated in the vehi-
cle when driving, you may be distracted from
the traffic situation. You could also lose con-
trol of the vehicle. There is a risk of an acci-
dent.
Only operate this equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
You must observe the legal requirements for thecountry in which you are currently driving whenoperating the multimedia system.
The multimedia system calculates the route tothe destination without taking the following intoaccount, for example:
Rtraffic lights
Rstop and yield signs
Rparking or stopping restrictions
Rroad narrowing
Rother road and traffic rules and regulations
The multimedia system may give incorrect nav-igation recommendations if the actual street/traffic situation does not correspond with thedigital map's data.
For example:
Ra diverted route
Rthe road layout or the direction of a one-waystreet has been changed
For this reason, you must always observe roadand traffic rules and regulations during yourjourney. Road and traffic rules and regulationsalways have priority over multimedia systemdriving recommendations.
Navigation announcements are intended todirect you while driving without diverting yourattention from the road and driving.
Please always use this feature instead of con-sulting the map display for directions. Lookingat the icons or map display can distract you fromtraffic conditions and driving, and increase therisk of an accident.
This equipment complies with FCC radiationexposure limits set forth for uncontrolled equip-ment and meets the FCC radio frequency (RF)Exposure Guidelines in Supplement C to OET65.
This equipment has very low levels of RF energythat is deemed to comply without maximumpermissive exposure evaluation (MPE). How-ever, it is recommended to install it at a distanceof at least 8 inches (approx. 20 cm) between theradiation source and a person's body (notincluding limbs such as hands, wrists, feet andlegs).
GWARNING
Modifications to electronic components, their
software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
Function restrictions
For safety reasons, some functions are restric-ted or unavailable while the vehicle is in motion.You will notice this, for example, because eitheryou will not be able to select certain menu itemsor a message will appear to this effect.
Function restrictions231
Multimedia system
Z

Traffic reports on the route for the route guid-ance are taken into account (not available inall countries).
RDynamic TRF. Route After RequestDynamic TRF. Route After Request
You can decide whether or not current trafficreports should be included in the route cal-culation (not available in all countries).
RCalculate Alternative RoutesCalculate Alternative Routes
Different routes are being calculated. In orderto do so, instead ofStartStart, select the menuitemContinueContinue.
XTo avoid/use route options:selectAvoidAvoid
OptionsOptions.
XSelect a route option.
Notes for route options:
RUse Toll RoadsUse Toll Roads
The route calculation includes roads whichrequire you to pay a usage fee (toll).
RNumber of Occupants in the Vehicle:Number of Occupants in the Vehicle:(only available in the USA)
Prerequisite: your vehicle meets the accessconditions for carpool lanes.
Carpool lanes will be included if the carpoollanes option is activated.
Entering an address
Multimedia system:
XSelectNaviNavi{NavigationNavigation.The map shows the vehicle's current position.
XSlide6the controller.
XSelectDestinationDestination{Address EntryAddress Entry.
Enter an address, e.g. as follows:
Rcity or ZIP code, street, house number
Rstate/province, city or ZIP code
Rcity or ZIP code, center
Rstreet, city or ZIP code, intersection
XSelectCityCity.The city in which the vehicle is currently loca-ted (current vehicle position) is at the top.Below this, you will see locations for whichroute guidance has already been carried out.
XEnter the city.TheCsymbol: the location is contained onthe digital map multiple times.
XTo switch to the list:slide the5control-ler.
XSelect the location.If available, the ZIP code is shown. If there aredifferent ZIP codes available for the location,the corresponding digits are displayed with anXX.
XEnter the street and house number.The address is in the menu.
Further options for destination entry:
Rsearch for a keyword
The keyword search finds destinations usingfragments of words.
Rselect the last destination
Rselect a contact
Rselect a POI
You can search for a POI by location, name ortelephone number.
Rselect destination on the map
Renter intermediate destination
You can map the route to the destinationyourself with up to four intermediate destina-tions.
Rselect destinations from Mercedes-BenzApps
Rselect geo-coordinates
Calculating the route
Prerequisite: the address has been entered andis in the menu.
XSelectStartStartorContinueContinue.The route is calculated with the selected routetype and the selected route options.
If route guidance has already been activated,a prompt will appear asking whether you wishto end the current route guidance.
XSelectCancel Active Route GuidanceCancel Active Route GuidanceorSet as Intermediate DestinationSet as Intermediate Destination.Cancel Active Route GuidanceCancel Active Route Guidancecancelsthe current route guidance and starts routecalculation to the new destination.
Set as Intermediate DestinationSet as Intermediate Destinationaddsthe new destination in addition to the existingdestination and opens the intermediate des-tinations list.
234Operating system
Multimedia system

Loading guidelines
GWARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trunk lid is open when the engine is running,
especially if the vehicle is in motion. There is a
risk of poisoning.
Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open.
GWARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
The handling characteristics of a laden vehicleare dependent on the distribution of the loadwithin the vehicle.
Observe the following notes when loading andtransporting a load:
RNever exceed the maximum permissiblegross vehicle mass or the gross axle weightrating for the vehicle (including occupants).The values are specified on the vehicle iden-
tification plate on the B-pillar of the driver'sdoor.
RThe trunk is the preferred place to carryobjects.
RPosition heavy loads as far forwards as pos-sible and as low down in the trunk as possible.
RThe load must not protrude above the upperedge of the seat backrests.
RAlways place the load against the rear or frontseat backrests. Make sure that the seatbackrests are securely locked into place.
RAlways place the load behind unoccupiedseats if possible.
RUse the cargo tie-down rings and the parcelnets to transport loads and luggage.
RUse cargo tie-down rings and fastening mate-rials appropriate for the weight and size of theload.
RSecure the load with sufficiently strong andwear-resistant tie-downs. Pad sharp edges forprotection.
Stowage areas
Stowage spaces
Important safety notes
GWARNING
If objects in the passenger compartment are
stowed incorrectly, they can slide or be
thrown around and hit vehicle occupants. In
addition, cup holders, open stowage spaces
and mobile phone brackets cannot always
retain all objects they contain. There is a risk
of injury, particularly in the event of sudden
braking or a sudden change in direction.
RAlways stow objects so that they cannot be
thrown around in such situations.
RAlways make sure that objects do not pro-
trude from stowage spaces, parcel nets or
stowage nets.
RClose the lockable stowage spaces before
starting a journey.
RAlways stow and secure heavy, hard, poin-
ted, sharp-edged, fragile or bulky objects in
the trunk.
Observe the loading guidelines (Ypage 239).
Stowage areas239
Stowage and features
Z

Observe the loading guidelines (Ypage 239).
Cargo compartment enlargement
Important safety notes
GWARNING
If the rear bench seat/rear seat and seat
backrest are not engaged they could fold for-
wards, e.g. when braking suddenly or in the
event of an accident.
RThe vehicle occupant would thereby be
pushed into the seat belt by the rear bench
seat/rear seat or by the seat backrest. The
seat belt can no longer offer the intended
level of protection and could even cause
injuries.
RObjects or loads in the trunk cannot be
restrained by the seat backrest.
There is an increased risk of injury.
Before every trip, make sure that the seat
backrests and the rear bench seat/rear seat
are engaged.
!Before folding the backrest in the rear com-partment forwards, make sure that the rearcompartment armrest and the cup holder arefolded in. They may otherwise be damaged.
Observe the loading guidelines (Ypage 239).
The left-hand and right-hand rear seat backrestscan be folded forwards separately to increasethe trunk capacity.
Folding the rear seat backrest forward
and back
Folding the rear seat backrests forward
XFully insert the backrest head restraints ifnecessary (Ypage 95).
XMove the driver's or front-passenger seatforward if necessary.
XPull left-hand or right-hand release handleDof the seat backrest forward.Corresponding seat backrestCis released.
XFold backrestCforward.
XMove the driver's or front-passenger seatback if necessary.
XInsert the seat belt into seat-belt holderC.
Folding the rear seat backrest back
!Make sure that the seat belt does notbecome trapped when folding the rear seatbackrest back. Otherwise, it could be dam-aged.
242Stowage areas
Stowage and features

Do not touch the hot heating elements of the
cup holder. Always make sure that children
cannot access the hot heating elements of the
cup holder. Never leave children unsuper-
vised in the vehicle.
GWARNING
If objects in the passenger compartment are
stowed incorrectly, they can slide or be
thrown around and hit vehicle occupants. In
addition, cup holders, open stowage spaces
and mobile phone brackets cannot always
retain all objects they contain. There is a risk
of injury, particularly in the event of sudden
braking or a sudden change in direction.
RAlways stow objects so that they cannot be
thrown around in such situations.
RAlways make sure that objects do not pro-
trude from stowage spaces, parcel nets or
stowage nets.
RClose the lockable stowage spaces before
starting a journey.
RAlways stow and secure heavy, hard, poin-
ted, sharp-edged, fragile or bulky objects in
the trunk.
!Only use the cup holders for containers ofthe right size and which have lids. The drinkscould otherwise spill.
Observe the loading guidelines (Ypage 239).
The stowage compartments in the doors providespace for bottles:
Rfront: capacity up to 34 fl. oz. (1.0l)
Rrear: capacity up to 17 fl. oz. (0.5 l)
Cup holder in the front center console
CCup holder
The cup holder and the rubber mat underneathcan be removed for cleaning. Clean them withclean, lukewarm water only.
XTo remove:carefully pull in upper sections ofcup holderCon the driver's and front-passenger sides until they release.
XLift the cup holder upwardsDuntil it can beremoved.
XTo install:insert cup holder into lateralcurved sectionsDin the stowage compart-ment. Insert the cup holder so that the wedge
Features245
Stowage and features
Z

Have the system checked at the nearestMercedes-Benz Service Center or contact thefollowing service hotlines:
Mercedes-Benz Customer Assistance Center at1-800-FOR-MERCedes (1-800-367-6372) or1-866-990-9007
Emergency call
Important safety notes
GWARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an
emergency if:
Ryou see smoke inside or outside of the vehi-
cle, e.g. if there is a fire after an accident
Rthe vehicle is on a dangerous section of
road
Rthe vehicle is not visible or cannot easily be
seen by other road users, particularly when
dark or in poor visibility conditions
There is a risk of an accident and injury.
Leave the vehicle immediately in this or simi-
lar situations as soon as it is safe to do so.
Move to a safe location along with other vehi-
cle occupants. In such situations, secure the
vehicle in accordance with national regula-
tions, e. g. with a warning triangle.
General notes
Observe the notes on system activation(Ypage 248).
An emergency call is dialed automatically if anair bag or Emergency Tensioning Device is trig-gered. You cannot end an automatically trig-gered emergency call yourself.
An emergency call can also be initiated man-ually.
As soon as the emergency call has been initi-ated, the indicator lamp in the SOS buttonflashes. TheConnecting CallConnecting Callmessageappears in the multifunction display.
The audio output is muted.
Once the connection has been made, theCallCallConnectedConnectedmessage appears in the multifunc-tion display.
All important information on the emergency istransmitted, for example:
RCurrent location of the vehicle (as determinedby the GPS system)
RVehicle identification number
RInformation on the severity of the accident
Shortly after the emergency call has been initi-ated, a voice connection is automatically estab-lished between the Customer Assistance Centerand the vehicle occupants.
RIf the vehicle occupants are responsive, theMercedes-Benz Customer Assistance Centerattempts to get more information on theemergency.
RIf there is no response from the vehicle occu-pants, an ambulance is immediately sent tothe vehicle
If no voice connection can be established to theMercedes-Benz Customer Assistance Center,the system has been unable to initiate an emer-gency call.
This can occur, for example, if the relevantmobile phone network is not available. The indi-cator lamp in the SOS button flashes continu-ously.
TheCall FailedCall Failedmessage appears in the mul-tifunction display and must be confirmed.
In this case, summon assistance by othermeans.
Making an emergency call
XTo initiate an emergency call manually:press coverCbriefly to open.
XPress and hold the SOS button for at least onesecondD.The indicator lamp in SOS buttonDflashesuntil the emergency call is concluded.
XWait for a voice connection to the Mercedes-Benz Customer Assistance Center.
Features249
Sto wage an d features
Z

XTo end a call:press thevbutton on themultifunction steering wheel.
or
XPress the corresponding multimedia systembutton for ending a phone call.
XAfter the emergency call, close coverC.
If the mobile phone network is unavailable,Mercedes me connect is not able to make anemergency call. If you leave the vehicle imme-diately after pressing the SOS buttonD, you donot know if Mercedes me connect has success-fully made the emergency call. In this case,always summon assistance by other means.
Roadside Assistance button
XTo make a call:press Roadside Assistancecall buttonC.This initiates a call to the Mercedes-Benz Cus-tomer Assistance Center.
The indicator lamp in Roadside Assistancecall buttonCflashes while the call is active.TheConnecting CallConnecting Callmessage appears onthe multifunction display. The audio output ismuted.
If a connection can be established, theCallCallConnectedConnectedmessage appears in the multifunc-tion display.
If a mobile phone network and GPS receptionare available, the system transfers data to theMercedes-Benz Customer Assistance Center,for example:
RCurrent location of the vehicle
RVehicle identification number
The display of the multimedia system indicatesthat a call is active. During the call, you canchange to the navigation menu by pressing theNAVI button on the multimedia system, forexample.
Voice output is not available in this case.
A voice connection is established between theMercedes-Benz Customer Assistance Centerand the vehicle occupants.
From the remote malfunction diagnosis, theMercedes-Benz Customer Assistance Centercan ascertain the nature of the problem(Ypage 253).
The Mercedes-Benz Customer Assistance Cen-ter either sends a qualified Mercedes-Benz tech-nician or makes arrangements for your vehicleto be transported to the nearest Mercedes-BenzService Center.
You may be charged for services such as repairwork and/or towing.
You can find more information in the separateMercedes me connect manual.
The system has not been able to initiate a Road-side Assistance call, if:
RtheRindicator lamp for the RoadsideAssistance call button is flashing continu-ously.
Rno voice connection to the Mercedes-BenzCustomer Assistance Center was estab-lished.
This can occur if the relevant mobile phone net-work is not available, for example.
TheCallCallFailedFailedmessage appears on the mul-tifunction display.
XTo end a call:press thevbutton on themultifunction steering wheel.
or
XPress the corresponding multimedia systembutton for ending a phone call.
MB Info call button
XTo make a call:press MB Info call buttonC.This initiates a call to the Mercedes-Benz Cus-tomer Assistance Center.
250Features
Sto wage an d features

The destination download function is availableif:
Rthe vehicle is equipped with a navigation sys-tem.
Rthe relevant mobile phone network is availa-ble and data transfer is possible.
Route Assistance
This service is part of the Mercedes me connectPLUS Package and cannot be obtained sepa-rately.
You can use the Route Assistance function evenif the vehicle is not equipped with a navigationsystem.
Within the framework of this service, you receivea professional and reliable form of navigationsupport without having to leave your vehicle.
The customer service representative finds asuitable route depending on your vehicle's cur-rent position and the desired destination. Youwill then be guided live through the current routesection.
Search and Send
General notes
To use "Search & Send", your vehicle must beequipped with Mercedes me connect and a nav-igation system. Additionally, a Mercedes meconnect service subscription must be comple-ted.
"Search & Send" is a destination entry service. Adestination address found on Google Maps™can be transferred via Mercedes me connectdirectly to your vehicle's navigation system.
Specifying and sending the destination
address
XGo to the website http://maps.google.comand enter a destination address into the entryfield.
XTo send the destination address to the e-mail address of your Mercedes me con-nect account:click the corresponding but-ton on the website.
Example:
If you select 'Send to vehicle' and then'Mercedes-Benz', the destination address willbe sent to your vehicle.
XWhen the "Send" dialog window appears:
Enter the e-mail address you specified whensetting up your Mercedes me connectaccount into the corresponding field.
XClick "Send".
Information on specific commands such as"Address entry" or "Send" can be found on thewebsite.
Calling up a transmitted destination
address
XTurn the SmartKey to positionHin the igni-tion lock (Ypage 123).The transmitted destination address is loadedinto the vehicle's navigation system.
A display message appears, asking whethernavigation should be started.
XSelectYesYesby turning3or sliding1the controller and confirm with7.The system calculates the route and subse-quently starts the route guidance with theaddress entered.
If you selectNoNothe address can be stored inthe address book.
If you have sent more than one destinationaddress, each individual destination must beconfirmed separately.
Destination addresses are loaded in the sameorder as the order in which they were sent.
If you have multiple Mercedes-Benz vehicleswith Mercedes me connect and activeMercedes me connect accounts:
If multiple vehicles are registered under thesame e-mail address, the destination will besent to all the vehicles.
Vehicle remote opening
You can use the vehicle remote opening if youhave unintentionally locked your vehicle and areplacement SmartKey is not available.
The vehicle can be unlocked by the Mercedes-Benz Customer Assistance Center.
The vehicle can be immediately unlockedremotely within four days of the ignition beingturned off. After this time, remote unlockingmay be delayed by 15 to 60 minutes. After30 days, the vehicle can no longer be unlockedremotely.
The vehicle remote opening feature is availableif the relevant mobile phone network is availableand a data connection is possible.
XContact the following service hotlines:
252Features
Stowage and features