ignition MERCEDES-BENZ CLA 2021 Owner's Guide

#
Select Call.
R Afteryo ur agr eem ent,or ifth eMer cedes
me connect service "Acciden tand Break‐
do wn Manag ement"is activ e,theve hicle
dat ais transf erredaut omatic ally
(/ page235).
R The Mercedes- BenzCus tomer Cent er
ta ke syo ur call and orga nize sth ebr eak‐
do wn and acciden tassis tance.
Yo uma ybe charge dfo rth ese services.
% Depen dingonthese verity of theacciden t,
an aut omatic emergency callcan beiniti‐
at ed .Thi sha spr iority over all other activ e
calls.
% Inaddition, ifth eMer cedes meconnect
ser vice "Telediagnos tics"is activ e,asimilar
pr om ptcan appea raf te ra dela yin theeve nt
of abr ea kdo wn. Ifyo uar ealr eady incontact
wit hth eMer cedes- BenzCustomer Cent eror
ha ve already recei vedsuppor t,th is prom pt
can beigno redor declined.
% Ifyo uans werth epr om ptforsupp ortfr om
th eMer cedes- BenzCustomer Cent erwit h Later,
themessag ewill behidden and
appear again later.
The prom pttrig ge redby theMer cedes me
con nect service "Telediagnos tics",can either
be con firm ed ordeclined. Afterbeing
decli ned, this will notbe sho wnagain.
Ar ranging aser vice appointment viaa
Mer cedes mecall
If yo uha ve act ivat ed themaint enanc emanag e‐
ment service, releva nt vehicle datais transf erred
aut omat icallyto theMer cedes- BenzCustomer
Cent er.Yo uwill then recei veindiv idual recom‐
mend ations rega rding themaint enanc eof your
ve hicle.
Re gardless ofwhe ther youha ve conse nted to
th emaint enanc emanag ement service, themulti‐
media system reminds youaf te ra cer tain
amount oftim eth at aser viceis due. Apr om pt
appear sask ing ifyo uwo uld liketo mak ean
app ointment. #
Toarra ng easer vice appointment :select
Call .
Af teryo ur agr eem ent,th eve hicle datais
tr ansf erredand theMer cedes- BenzCus‐ to
mer Cent ertake syo ur prefer redappoint‐
ment date.The information isthen sent to
yo ur desir edser viceout let.
This willcontact youto conf irm theappoint‐
ment andifneces sarycon sult about the
de tails.
% Ifyo usele ctLat erafte rth eser vice messag e
appear s,themessag eis hidden andreap‐
pear sat alat er tim e.
Tr ansf erre ddata during aMer cedes mecall
Whe nyo umak easer vicecall viaMer cedesme,
dat ais transm itted. This enables targeted advice
and asmoo thser vice.
The follo wing requ iremen tsmus tbe fulf illed for
th etransf erofthedat a:
R The ignition isswitc hedon.
R The requ ired dat atransf ertech nol ogy issu p‐
po rted bythemobile phonenetworkpr o‐
vider .
R The qualit yof themobile connect ionissuf fi‐
cie nt. 238
MBUX multime diasy stem

%
eCall canbedeactiv ated byan aut hor ized
Mer cedes-Ben zdealer .Please note that in
th eeve ntow ner shipof theve hicle istrans‐
fe rred toano ther ow ner inits deacti vated
st at e, eCall willremain deactivated unles s
th ene wow ner visits an author ized
Mer cedes-B enzdealer shiptoreact ivat eth e
sy stem. Ov
ervie wof theMer cedes- Benzemergency
call system eCall
canhelp toreduce thetime between an
acciden tand thear riva lof emer gency service s
at thesit eof theacciden t.Ithelps locatean
acciden tsit ein places that aredif ficul tto
acc ess. However,eve nif ave hicle iseq uipped
wit heCal l,th is does notmean thesy stem isON.
As suc h,eCall doesnotre place dialing 911in the
eve ntofan acci dent.
An eme rgency callcan bemade automatical ly
( / pag e24 3) or manu ally (/ page24 4) Onl y
mak eemer gency callsifyo uor other sar ein
need ofrescue. Onl
ymak eemerg encycallsifyo uor other sar e
in need ofrescue. Donotmak ean emerg ency
call intheeve ntofabr ea kdo wnorasimil arsit‐
ua tio n.
Mes sageson the displa y
SOS NOT READY :th eignition isno ton oreCall
no tav ailable.
Dur ing anact ive emer gency call,0053 appe ars
in thedispla y.
Yo ucan find mor einf orma tionon there gional
av ailabilit yof eCall at:ht tp s:// www .merced es-
ben z-mobi le.com /extra /eca ll/
% Ifth er eis amalfunct ionintheMer cedes-
Benz emergency callsy stem (e.g. afa ult with
th espeak er,micr ophone, airbag,SOSbut‐
to n), acor responding messageappea rsin
th emultifunc tiondispla yof theins trument
clus ter. Tr
igg ering anaut omat icMer cedes‑B enz
emer gency call Re
quirement s:
R The ignit ionisswitc hedon. R
The star terbatt eryis suf ficie ntly charge d.
The Mercedes‑ Benzemer gency callsy stem trig‐
ge rs an emer gency callau tomatical lyin thefo l‐
lo wing cases :
R Afteractiv ation ofthere stra int systems such
as airbags orEmer gency Tensi oni ng Device s
af te ran accide nt
R Afteran automatical lyinitia tedemer gency
st op byActiveEmerg encyStop Assis t
The emer gency callha sbe en ma de:
R Avo ice con nection ismade tothe
Mer cedes‑Ben zemer gency callcent er.
R Ames sage withacc iden tdat ais transm itted
to theMer cedes‑ Benzemergency callcent er.
The Mercedes‑B enzeme rgency callcent er
can trans mit theve hicle position datato one
of theemer gency callcent ers.
The SOS button intheove rhead control panel
fl ashes untilth eemer gency callis finis hed .
It is no tpo ssi ble to immed iatelyend anaut o‐
matic emergency call. MBUX
multimed iasystem 24
3

R
freq uent operation inmount ainouste rrain or
on poor road sur faces
R whe nth eengine isoftenleft idling forlong
per iods
R oper ation inpar ticula rly dus tycond ition s
and /orif air -rec ircula tion mod eis freq uen tly
used
In these orsimilar operating conditions ,ha ve the
int erior airfilt er ,engin eair clean er,engin eoil
and oilfilt er etc. chang edmor efreq uent ly.The
tir es mus tbe checkedmor efreq uentl yif th e
ve hicle isoper ated under increased loads. Fur‐
th er information canbeobt ained ataqu alif ied
spec ialistwo rkshop. Batt
erydisconne ctionperiods The
ASSYSTPL US service interva ldisp lay
can onlycalculat eth eser vice dueda te when
th ebat tery isconnect ed. #
Notedown theser vice duedatedispla yedon
th eins trument displaybef orediscon necting
th ebatt ery(/ page25 4). Engine
compartment Opening
andclosing thehood &
WARNIN GRisk ofacci dent dueto driv‐
ing withth ehood unlocked
The hood mayopen andblockyo ur vie w. #
Neverre lease thehood when driving. #
Beforeev erytrip, ensur eth at thehood
is loc ked. &
WARNIN GRisk ofacci dent andinjury
when openingand closingthehood
The hood maysuddenl ydr op intoth eend
position .
Ther eis arisk ofinjur yfo ran yone inthe
hood's rang eof mo vement. #
Open orclose thehood onlywhen ther e
is nobody inthehood's rang eof mo ve‐
ment. &
WARNIN GDang erofburnswhen open‐
ing thehood
If yo uopen thehood when theengine has
ove rheat edordur ing afire intheengine
com partmen t,yo uco uld come intoco ntact
wit hho tga ses orother escaping operating
fl uids. #
Beforeopen ingthehood, allowthe
engine tocool down. #
Intheeve ntofafire intheengine com‐
par tmen t,ke ep thehood closed and
call thefire ser vice. &
WARNIN GRisk ofinju rydue tomo ving
par ts
Com ponents intheengine compartmen tma y
con tinue running orstar tup sudden ly,ev en if
th eignition isswitc hedoff.
Mak esur eof thefo llo wing beforeper form ing
ta sk sin theengine compartmen t: #
Swi tchth eignition off. Maint
enanc eand care255

#
Neverre ac hint oth edang erzon esur‐
ro und ingmovingco mp onent s,e.g. the
ro tatio nar ea ofthefa n. #
Remo vejewe leryand watche s. #
Keep items ofclo thing and hair away
fr om moving parts. &
WARNIN GRisk ofinju ryfrom touc hin g
co mp onent sunder voltag e
The ignit ionsystem and thefuel injec tion
sy stem workund erhigh voltag e. Youco uld
re cei vean elec tric shoc k. #
Neverto uc hco mp onent sof theignition
sy stem orthefuel injec tionsystem
when theignition isswitc hedon. &
WARNIN GRisk ofburnsfrom hotcom‐
ponent partsintheengine compartmen t
Cer tain com pone ntpar tsintheengine com‐
par tmen tcan bevery hot,e.g. theengine,
th ecooler andpartsof theex haus tsy stem. #
Allo wtheengine tocool down and only
to uc hco mp onent partsdescr ibedin
th efo llo wing. &
WARNIN GRisk ofinju ryfrom using the
winds hieldwiper swhile theengine hood
is open
When theengine hoodisopen andthewind‐
shield wipersar ese tin mo tion ,yo ucan be
tr apped bythewiper linkage. #
Alw aysswitc hof fth ewindshield wipers
and ignition beforeopening theengine
hood. Opening
thehood #
Torelease thehood, pullonhandle 1. 256
Maintenanc eand care

#
Drain of fan yex cess engineoilthat has been
added. Todo so, con sult aqu alif ied spec ialist
wo rkshop.
R For Engine OilLevel Switch Ignition On #
Switc hon theignition tocheckth eengine oil
le ve l.
R Engine OilLeve lSyst emInoperat ive:The oil
le ve lsen sor isdef ective or notcon nected. #
Consult aqu alif ied spec ialistwo rkshop.
R Engine OilLevel System Currently Unavail. #
Close thehood.
Re filling engine oil &
WARNIN GRisk ofburnsfrom hotcom‐
ponent partsintheengine compartmen t
Cer tain com pone ntpar tsintheengine com‐
par tmen tcan bevery hot,e.g. theengine,
th ecooler andpartsof theex haus tsy stem. #
Allo wtheengine tocool down and only
to uc hco mp onent partsdescr ibedin
th efo llo wing. &
WARNIN GRisk offire and injuryfrom
eng ineoil
If eng ineoilcom esintocon tact with hot
com ponent partsintheengine compart‐
ment ,it ma yignit e. #
Mak esur eth at no eng ineoilisspille d
ne xt to thefiller open ing. #
Allo wtheengine tocool offand thor‐
oughl yclean theengine oilfrom com po‐
nen tpar tsbef orest ar tin gth eve hicle. *
NO
TEEngi nedama gecau sed byan
inc orrect oil filt er ,inc orrect oil oraddi‐
tiv es #
Donotus eengi neoilsor oil filt er s
whic hdo notcor respond tothespecif i‐
cation sex plicitl ypr escr ibed forth e
ser vice interva ls. #
Followtheins truction son theser vice
int erva ldispla yfo rch ang ingtheengine
oil and obser vethepr escr ibed chang e
int erva ls. #
Donotuse additiv es. *
NO
TEDama gecau sed byrefilling too
muc hengine oil To
omuc hengine oilcan damag eth eengine
or thecat alytic converter . #
Have excess engineoilremo vedat a
qu alif ied spec ialistwo rkshop. %
Depending ondriving style, theve hicle con‐
sumes upto0.9 USqt(0.8 l)of oil per
600 miles(1 000 km).The oilconsum ption
ma ybe higher than this when theve hicle is
ne wor ifyo ufreq uen tly dr ive at high engin e
spee ds. 258
Maintenance andcare

No
teson cleaning decorativefo ils Obser
vetheno teson matt efinis hcar ein the
ch ap ter"No teson paintw ork/matt efinis hpa int‐
wo rkcar e"(/ page 264).The yal so app lyto
matt edecor ativefo ils.
Obser vetheno teson cleaning decorativefo ils to
av oid vehicle damag e.
Cleaning
R Forclea ning, useplenty ofwa terand amild
clea ning agent without additivesorabr asive
subs tances, e.g.a car shampooappr ovedfo r
Mer cedes-Ben z.
R Remo vedirtimmediat ely, wher eposs ible,
whils tavo iding rubbing toohar d.Ther eis
ot her wise arisk ofdamagi ngthedecor ative
fo ilirre par ably.
R Ifth er eis dir ton thefinis hor ifth edecor a‐
tiv efo ilis dull: usethePa int Cleaner recom‐
mend edand approv ed forMer cedes-Benz.
R Insect remains: soakwithinsect remo verand
ri nse offth etreat edareas afte rw ards.
R Birddr oppin gs:soak withwa terand rinse off
af te rw ards. R
Topreve ntwa terst ains ,dr ya fo il-wr apped
ve hicle withasof t,absorbent clothafte r
eve rycar wash.
Av oiding dama getothedecor ative fo il
R The service life and color ofdecor ativefo ils
ar eim pair edby:
- Sunl ight
- Temp eratur e,e.g. hotair blower
- Weather condition s
- Stone chipping sand dirt
- Chemic alclean ingagent s
- Oilypr oduct s
R Donotuse polish onmatt edecor ativefo il.
Po lishin gwill have theef fect of shi ning the
fo il-wr apped surface.
R Donottr ea tmatt eor stru ctur eddeco rativ e
fo ils wit hwa x.Pe rm anen tst ains mayocc ur.
Sc ratche s,cor rosiv edeposits, areas affect ed by
cor rosion anddamag ecaused byinc orrect car e
canno tal wa ys be com pletely repair ed.Insuc h
cases, visitaqu alif ied spec ialistwo rkshop. Yo
ucan obtain mor einf ormat iononcar eand
cle anin gpr oduc tsfrom themanuf acturer.
In thecase offoil-wr apped surfaces, optica ldi f‐
fe re nces mayoccu rbe twee nth esur faces that
we renotpr otect edbyadec orativ efo ilaf te r
re mo ving adecor ativefo il.
% Have wo rkor repair sto decor ativefo ils car‐
ri ed out ataqu alif ied spec ialistwo rkshop,
e.g. atan aut hor ized Mercedes-Benz Center. No
teson car eof vehicl epar ts &
WARNIN GRisk ofentr apment ifth e
winds hieldwiper sar eswit ched on while
th ewindshield isbeing cleaned
If th ewindshield wipersar ese tin mo tion
while youar ecle anin gth ewindshield or
wiper blades, youcan betrapped bythe
wiper arm. #
Alw aysswitc hof fth ewindshield wipers
and theignition beforecleanin gth e
winds hieldorwiper blades. Maint
enanceand care265

#
Push theplug ofhose 5intoflang e6 of
tir esealan tbo ttle 1 untilth eplug engages. #
Place tiresealant bottle 1 head down wards
int ore cess 2ofthetir einf lation compres‐
sor . #
Remo vetheva lve cap from valve 7 onthe
fa ulty tire. #
Screw filling hose 8ontova lve 7. #
Insertplug 4intoa12 Vsoc ketin your
ve hicle. #
Switc hon theignition . #
Switc hon thetir einf lation compressor using
On/ Offswitc h3.
The tireis inf lated. First,tir esealant ispum‐
ped intoth etir e. The pressur ema ybr ief ly
ri se toappr oximat ely500 kPa(5 bar/7 3psi).
Do notswitc hof fth etir einflat ioncom pres‐
sor during this pha se! #
Letth etir einf lation compressor runfo ra
maximu mof tenminu tes.
The tireshould then have attaine datir e
pr essur eof at leas t20 0kP a(2. 0bar/
29 psi).
If tir esealan tleak sout ,mak esur eyo ucle an the
af fect ed area asquickl yas possible .It is prefer a‐
ble touse clean water.
If yo uge ttir ese alant onyour clo thing, have it
clean edassoon aspossible withper chlor oethy‐
len e.
If, afte rte nminut es,atir epr essur eof
200 kPa(2.0 bar/29 psi)hasnotbeen
attained: #
Switc hof fth etir einf lation compressor . #
Unscr ew thefilling hose from theva lve of the
fa ulty tire.
Pleas eno te that tiresealan tma yleak outwhen
uns crew ing thefilling hose. #
Drive fo rw ards orinreve rseve ry slo wlyfo r
appr oximat ely33 ft(10 m). #
Pum pup thetir eag ain.
Af tera maximu mof tenminu testh etir e
pr essur emus tbe atleas t200 kPa(2.0 bar/
29 psi). &
WARNIN GRisk ofacci dent dueto the
specif iedtirepr essur eno tbeing attained
If th eminimum tirepr essur eis no tre ac hed
af te rth especif iedtime, thetir eis toobadl y
damag ed.The tiresealant cannotrepair the
tir ein this ins tance.
The braki ng and drivi ng charact eristic sma y
be great lyim pair ed. #
Donotcon tinue drivin g. #
Consult aqu alif ied spec ialistwo rkshop. 27
4
Brea kdo wnassista nce

#
First,re mo vethejum per cable/c harging
cable from ground point 3and theneg ative
pole ofthedonor battery, then from positiv e
clam p2 and thepositiv epole ofthedonor
batt ery. Begi nea ch tim ewi th thecon tacts
on your ow nve hicle firs t. #
Afterre mo ving thejum per cable/c harging
cable, closecover1 ofposi tiveclam p2.
Fu rther information canbeobt ained ataqu ali‐
fi ed specialis two rkshop. Re
plac ingthe 12Vbatt ery #
Obs erve theno teson the12 Vbatt ery
(/ page27 6).
Me rcedes-B enzrecomme ndsthat youha ve the
12 Vbatt eryre placed ataqu alif ied spec ialist
wo rkshop, e.g.atan aut hor ized Mercedes-Benz
Cent er. Obser
vethefo llo wing notesif yo uwa ntto
re place thebatt eryyo urself :
R Alw aysre place afa ulty battery wit habatt ery
whic hmee tsthespecif icvehicle requ ire‐
men ts.
The vehicle iseq uipped withan AGMtech nol ‐
ogy batter y(A bso rbentGlas sMa t)or alith ‐
ium-io nbatt ery. Fu llve hicle functionality is
onl yguar anteed withan AGMbatt eryor lith‐
ium-ion battery. Fo rsaf etyre ason s,
Mer cedes-Ben zre comme ndsthat youon ly
use batteries whic hha ve been tested and
appr ovedfo ryo ur vehicle byMer cedes-Ben z.
R Carryove rde tach able parts,suc has vent
hos es,elbo wfitting orterm inal covers from
th ebatt erybeing replaced.
R Mak esur eth at theve nt hos eis alwa ys con‐
nect edtotheor iginal opening ontheside of
th ebatt ery.
Ins tallan yex istin gor supplied cellcaps.
Ot her wise, gases orbatt eryacid could
escape.
R Mak esur eth at detach able partsarere con‐
nect edinthesame way. To
w star ting ortowing away Pe
rm itted towing methods Mer
cede s-Ben zre comme ndstransp orting your
ve hicle inthecase ofabr eakdo wn,rath er than
to wing itaw ay.
Fo rto wing, useato w rope ortow bar withbo th
axle son thegr ound. Donotuse tow bar sys‐
te ms. &
WARNIN GRisk ofacci dent whento wing
wit hsteer ing wheel lock
Yo uwill nolongerbe ableto steer theve hicle
if th esteer ing wheel lockis eng aged. #
Alw aysswitc hon theignition whentow‐
ing theve hicle withato w cable orato w
bar . *
NO
TEDama getotheve hicle duetotow‐
ing away inc orrectl y #
Obs erve theins truction sand noteson
to wing away. Br
ea kdo wnassista nce 28
1

R
Fuse boxin thecent erofthetrunk
(/ page288) Opening
andclosing thefus ebo xin the
engine compartmen t Re
quirement s:
R Adr yclo thand asc rewdr iver areav ailable.
Obse rveth eno teson electr icalfuses
(/ page286).
Opening &
WARNIN GRisk ofinju ryfrom using the
winds hieldwiper swhile theengine hood
is open
When theengine hoodisopen andthewind‐
shield wipersar ese tin mo tion ,yo ucan be
trapped bythewiper linkage. #
Alw aysswitc hof fth ewindshield wipers
and ignition beforeopening theengine
hood. #
Open thehood. #
Remo veanyex istin gmois turefrom thefuse
bo xusing adr yclo th. #
Loosen screws1. #
Press clam ps2 and liftth efuse boxlid up
and out.
The fuse assignmen tdiagr amisin are cess on
th eside ofthefuse box. Closing #
Chec kwhe ther theseal isposition edcor‐
re ctly inthelid. #
Place thelid on thefuse box. #
Mak esur eth at clam ps2 eng age. #
Tight enscrews1. #
Close thehood. Opening
andclosing thefus ebo xin thefront
pa sseng erfoot we ll Obser
vetheno teson electr icalfuses
(/ page286). Br
eakdo wnassis tance 28
7

#
Alw aysst or eoper ating fluids seale din
th eir original container s. #
Alw ayske ep childr enaway from oper at‐
ing fluids. +
ENV
IRON MEN TALNO TEEnvironme ntal
po lluti on cau sed byenvironmen tally irre ‐
sponsible disposal #
Dispose ofoper ating fluids inan envi‐
ro nment ally responsible manner. Oper
ating fluids include thefo llo wing:
R Fuels
R Lubricant s
R Coolant
R Brak efluid
R Windsh ield wa sher fluid
R Climat eco ntro lsy stem refrig er ant
Only useprodu ctsapp rove dby Mer cedes-Ben z.
Damag ecaused bytheuse ofproducts that have
no tbe en approve dis no tco veredby the
Mer cedes-Ben zwa rrant yor good willgestur es. The
oper atingfluids approvedby Mer cedes-Ben z
can beidentif iedbythefo llo wing inscript ions on
th econ tainer :
R MB- Freig abe (e.g. MB-Freig abe 229. 51)
R MB- Appr oval (e. g.MB- Approva l229 .51)
Fu rther information onappr ovedoper ating flu‐
ids:
R IntheMer cedes- BenzSpecif ication sfo r
Oper ating Fluids byent ering thedesignation
- Athttps: //bevo.mercedes-b enz.com
- IntheMer cedes- BenzBeVoapp
R Ataqu alif ied spec ialistwo rkshop &
WARNIN GRisk offire or explosion from
fuel
Fu els arehighl yflammab le. #
Fire,open flames ,smo kingand creat ion
of spar ksmus tbe avo ided. #
Swit choffth eignition and,ifav ailable,
th est atio naryheat er,bef oreand while
re fuel ingtheve hicle. &
WARNIN GRisk ofinju ryfrom fuels
Fu els arepoisonous andhazar dous toyour
healt h. #
Donotsw allo wfuel orletit co me into
co ntact withsk in, eyes orclo thing. #
Donotinhale fuelvapor . #
Keep childr enaway from fuel. #
Keep door sand windo wsclos edduring
th ere fuel ingprocess.
If yo uor other people comeintocont actwith
fuel, obser vethefo llo wing: #
Imm ediat elyrinse fuelof fyo ur skin wit h
soap andwater. #
Iffuel comes intocont actwithyo ur
ey es, immediat elyrinse them thor‐
oughl ywit hclean water.Seek medical
att entio nimm ediately . #
Ifyo usw allo wfuel, seek medicalatten‐
tio nimm ediat ely. Do notind uce vomit‐
ing. Te
ch nica lda ta 325