towing MERCEDES-BENZ CLA-CLASS 2013 Service Manual

XPull cover : out by its top edge.XLift up the cover of socket ;.
Socket in the boot
XLift up the cover of socket :.
Mobile phone
Important safety notes
GWARNING
Operating mobile communications equip-
ment while driving distracts you from paying
attention to traffic conditions. This could also
cause you to lose control of the vehicle. There
is a risk of an accident.
Use this device only when the vehicle is sta-
tionary.
i You must observe the legal requirements
for the country in which you are currently
driving when operating mobile communi-
cations equipment in the vehicle.
If it is permitted by law to operate commu-
nications equipment while the vehicle is in
motion, you may only do so if the traffic sit-
uation permits. You may otherwise be dis-
tracted from the traffic conditions, cause
an accident and injure yourself and others.
Excessive levels of electromagnetic radiation
may cause damage to your health and to the
health of others. The use of an exterior aerial
takes into consideration the scientific discus-
sion surrounding the possible health risk
posed by electromagnetic fields.
Mercedes-Benz recommends the use of an
approved exterior aerial. This ensures:
R optimal mobile phone reception quality in
the vehicle
R mutual influences between the vehicle
electronics and mobile phones are mini-
mised
An exterior aerial has the following advan-
tages:
R it conducts the electromagnetic fields gen-
erated by a wireless device to the exterior.
R the field strength in the vehicle interior is
lower than in a vehicle that does not have
an exterior aerial.
Information on retrofitting two-way radios
and mobile phones (RF transmitters)
( Y page 334).
General notes
There are various mobile phone brackets that
may be fitted in your vehicle; in some cases,
these are country-specific.
You can connect a Bluetooth ®
-capable
mobile phone with Audio 20 or COMAND
Online via the Bluetooth ®
interface. This also
applies if your vehicle is equipped with con-
venience telephony.
More information on suitable mobile phones,
mobile phone brackets and on connecting
Bluetooth ®
-capable mobile phones with
Audio 20 or COMAND Online can be obtained:
R at your Mercedes-Benz Service Centre
R on the Internet at http://www.mercedes-
benz.com/connect
i The functions and services available when
you use the phone depend on your mobile
phone model and service provider.
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Using a mobile phone
If the mobile phone is inserted in the mobile
phone bracket, you can speak to the person
you are calling using the hands-free system.
XOpen the telephone compartment
( Y page 270).XPlace the mobile phone bracket into the
pre-installed fitting (see the separate
installation instructions for the mobile
phone fitting).XInsert the mobile phone into the mobile
phone bracket (see the separate installa-
tion instructions for the mobile phone fit-
ting).
i On some mobile phone brackets, first you
have to connect the phone to the mobile
phone bracket via Bluetooth ®
(see the sep-
arate operating instructions for the mobile
phone bracket).
If this is the case, the mobile phone does
not have to be inserted into the bracket for
you to be able to use the telephone func-
tions. However, the charging function and
aerial function are not available.
Operating the mobile phone
You can operate the telephone using the
6 and ~ buttons on the multifunction
steering wheel. You can operate other mobile
phone functions via the on-board computer
( Y page 215).
When you remove the key from the ignition
lock, the mobile phone stays switched on.
However, you can no longer use the hands-
free system.
If you have an active call and would like to
take the key out of the ignition lock, first
remove the mobile phone from the bracket.
i If you use a mobile phone bracket which
is connected to your mobile via Blue-
tooth ®
and you wish to continue a call on
your mobile phone:
You should switch the call to "Private
mode" before you remove the key from the
ignition lock. Otherwise, it will take up to
20 seconds for the mobile phone to dis-
connect from the system. Only then can
you continue the call on your mobile phone.
Notes on the necessary steps for setting
"Private mode" can be found in the sepa-
rate operating instructions of the mobile
phone.
i Not all mobile phones support "Private
mode".
Mobile phone bracket in the stowage
space
You can fold the pre-installed bracket up to
improve access to the stowage space
beneath it. Depending on the vehicle's equip-
ment, a USB connection and an AUX-IN con-
nection/Media Interface are fitted in the
stowage compartment ( Y page 270).
XTo fold the bracket up: press button :.XTo fold the bracket down: press the
bracket down and allow it to engage.
Floormat on the driver's side
GWARNING
Objects in the driver's footwell can restrict the
pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle
is jeopardised. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Fit the floormats
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securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats.XSlide the seat backwards.XTo fit: lay the floormat in the footwell.XPress safety catch knobs : onto retain-
ers ;.XTo remove: pull the floormat away from
retainers ;.XRemove the floormats.
Retrofitted anti-glare film
Retrofitted anti-glare film on the inside of the
windows can interfere with radio/mobile
telephone reception. This is particularly the
case for conductive or metallic-coated films.
You can obtain information about anti-glare
film from a qualified specialist workshop.
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be checked more frequently if the vehicle is
operated under increased loads. Further
information can be obtained at a qualified
specialist workshop, e.g. a Mercedes-Benz
Service Centre.
Driving abroad
An extensive Mercedes-Benz Service network
is also available in other countries. The
Service Hotline's current telephone numbers
for use when you are abroad are to be found
in the "Mercedes-Benz Service24h" section
of the Service Booklet.
Care
General notes
HEnvironmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man-
ner.
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film.
! Do not park up the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked up.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents rec-
ommended and approved by Mercedes-Benz.
Care of the exterior
Automatic car wash
GWARNING
Braking efficiency is reduced after the vehicle
has been washed. There is a risk of an acci-
dent.
After washing the vehicle, brake carefully
while paying attention to the traffic conditions
in order to restore full braking efficiency.
! If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes automati-
cally in certain situations. To prevent dam-
age to the vehicle, deactivate DISTRONIC
PLUS and the HOLD function in the follow-
ing or other similar situations:
R when towing the vehicle
R in the car wash
! Make sure that the automatic transmis-
sion is in position N when washing your
vehicle in a tow-through car wash. The vehi-
cle could be damaged if the transmission is
in another position.
! Make sure that:
R the side windows and sliding sunroof are
closed completely.
R the blower for the ventilation/heating is
switched off (OFF button is depressed/
airflow control is turned to position 0).
R the windscreen wiper switch is at posi-
tion 0.
The vehicle could otherwise be damaged.
You can wash the vehicle in an automatic car
wash from the very start.
Wash off excess dirt before cleaning the vehi-
cle in an automatic car wash.
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Useful information ............................296
Where will I find...? ...........................296
Flat tyre ............................................. 298
Battery (vehicle) ................................ 302
Jump-starting .................................... 306
Towing and tow-starting ..................308
Electrical fuses ................................. 312295Breakdown assistanceProCarManuals.com

Fire extinguisher
The fire extinguisher is located underneath
the front of the driver's seat.
XPull tab : upwards.XRemove fire extinguisher ;.
i
Have fire extinguisher ; refilled after
each use and checked every one to two
years. It may otherwise fail in an emer-
gency.
Observe the legal requirements for each
individual country.
Vehicle tool kit
General notes
Vehicles with a TIREFIT kit: the TIREFIT kit is
located in the stowage well under the boot
floor.
Vehicles with a tyre-change tool kit: the tyre-
change tool kit is in the stowage well under
the boot floor.
For vehicles with an emergency spare wheel,
see "Removing the emergency spare wheel"
( Y page 332).
i Apart from some country-specific var-
iants, vehicles are not equipped with tyre-
changing tools. Some tools for changing a
wheel are specific to the vehicle. For more
information on which tools are required and
approved to perform a wheel change on
your vehicle, consult a qualified specialist
workshop.
Necessary tyre-changing tools can include,
for example:
R Jack
R Wheel chock
R Wheel wrench
Vehicles with a TIREFIT kit:Tyre inflation compressor;Towing eye=Tyre sealant filler bottleXOpen the boot lid.XLift the boot floor upwards ( Y page 273).
i
Towing eye ; is located under tyre infla-
tion compressor :.
Vehicles with a tyre-change tool kit
XOpen the boot lid.XLift the boot floor upwards ( Y page 273).XRemove the tyre-change tool kit.
The tyre-change tool kit contains:
R Jack
R Wheel wrench
R One pair of gloves
R Foldable wheel chock
Where will I find...?297Breakdown assistanceProCarManuals.com

Position number B identifies the charged battery of the other vehicle or an equivalent jump-
starting device.XPress together cover : of positive clamp ; and slide it back.XConnect positive terminal ; on your vehicle to positive terminal = of donor battery B
using the jump lead. beginning with your own battery.XStart the engine of the donor vehicle and run it at idling speed.XConnect negative terminal ? of donor battery B to earth point A of your vehicle using
the jump lead, connecting the jump lead to donor battery B first.XStart the engine.XBefore disconnecting the jump leads, let the engines run for several minutes.XFirst, remove the jump leads from earth point A and negative terminal ?, then from pos-
itive clamp ; and positive terminal =. Begin each time at the contacts on your own vehicle
first.XClose cover : of positive clamp ; after removing the jump leads.XHave the battery checked at a qualified specialist workshop.
i
Jump-starting is not considered to be a normal operating condition.
i Jump-starting cables and further information regarding jump starting can be obtained at
any qualified specialist workshop.
Towing and tow-starting
Important safety notes
GWARNING
Safety-relevant functions are restricted or not
available if:
R the engine is not running.
R the brake system or the power steering is
malfunctioning
R the voltage supply or the vehicle's electrical
system is malfunctioning.
If your vehicle is towed, significantly greater
force may be required to steer the vehicle or
to brake. There is a risk of an accident.
In such circumstances, use a towing bar.
Make sure that the steering is moving freely
before towing.
GWARNING
If the weight of the vehicle to be towed or tow-
started is greater than the permissible gross
weight of your vehicle:
R the towing eye could detach itself
R the vehicle/trailer combination could over-
turn.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per-
missible gross weight of your vehicle.
Information on your vehicle's gross vehicle
weight rating can be found on the vehicle
identification plate ( Y page 336).
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! If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes automati-
cally in certain situations. To prevent dam-
age to the vehicle, deactivate DISTRONIC
PLUS and the HOLD function in the follow-
ing or other similar situations:
R when towing the vehicle
R in the car wash
! Only secure the tow cable or tow bar to
the towing eyes or, if available, to the trailer
tow hitch. You could otherwise damage the
vehicle.
! Observe the following points when towing
with a tow rope:
R Secure the tow rope on the same side on
both vehicles.
R Make sure that the tow rope is not longer
than legally permitted. Mark the tow rope
in the middle, e.g. with a white cloth
(30 x 30 cm). This will make other road
users aware that a vehicle is being
towed.
R Only secure the tow cable to the towing
eyes or, if available, to the trailer tow
hitch.
R Observe the brake lamps of the towing
vehicle while driving. Always maintain a
distance a distance so that the tow rope
does not sag.
R Do not use steel cables or chains to tow
your vehicle. You could otherwise dam-
age the vehicle.
! Do not use the towing eyes for recovery
purposes as this could damage the vehicle.
If in doubt, recover the vehicle with a crane.
! Pull away smoothly when towing away or
tow-starting a vehicle. If the tractive power
is too high, the vehicles could be damaged.
! You may tow the vehicle for a maximum
of 50 km. A towing speed of 50 km/h must
not be exceeded.For towing distances over 50 km, the front
axle or the entire vehicle must be raised
and transported.
! Vehicles with automatic transmission
must not be tow-started. The transmission
may otherwise be damaged.
Observe the legal requirements for the rele-
vant countries when towing and tow-starting.
It is better to have the vehicle transported
than to have it towed.
Vehicles with automatic transmission:
when towing a vehicle, the transmission must
be in position N.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the key in the ignition lock to
position 2
R vehicles with automatic transmission:
cannot shift the transmission to position N
i Deactivate the automatic locking feature
( Y page 223). You could otherwise be
locked out when pushing or towing the
vehicle.
Deactivate tow-away protection
( Y page 71) before the vehicle is towed.Towing and tow-starting309Breakdown assistanceZProCarManuals.com

Fitting/removing the towing eye
Fitting the towing eyeXRemove the towing eye from the stowage
space.
The towing eye is located with the vehicle
tool kit under the boot floor ( Y page 273).
Vehicles with a TIREFIT kit: the towing eye
is located under the tyre inflation compres-
sor.XPress the mark on cover : inwards in the
direction of the arrow.XRemove cover : from the opening.XScrew the towing eye in clockwise to the
stop and tighten it.
Vehicles with a trailer tow hitch do not have
a bracket for the screw-in towing eye at the
back. If you intend to use the vehicle for tow-
ing, fold out the ball coupling ( Y page 203)
and secure the towbar to it.
Removing the towing eye
XLoosen the towing eye and unscrew it.XPosition the top of cover : in the bumper
and press it in at the bottom until it
engages.XPlace the towing eye in the stowage well
under the boot floor ( Y page 273).XVehicles with a TIREFIT kit: replace the tyre
inflation compressor.
Towing the vehicle with the front axle
raised
! The ignition must be switched off if you
are towing the vehicle with the front axle
raised. Intervention by ESP ®
could other-
wise damage the brake system.
XTurn the key to position 2 in the ignition
lock.XWhen the vehicle is stationary, depress the
brake pedal and keep it depressed.XVehicles with manual transmission:
depress the clutch pedal fully and shift to
neutral.
or
XVehicles with automatic transmission:
shift the automatic transmission to posi-
tion P.XRelease the brake pedal.XRelease the electric parking brake.XDeactivate automatic locking
( Y page 223).XSwitch on the hazard warning lamps
( Y page 110).XTurn the key in the ignition lock to position
0 and leave the key in the ignition lock.
When towing your vehicle with the front axle
raised, it is important that you observe the
safety instructions ( Y page 308).
Towing the vehicle with both axles on
the ground
i In order to signal a change of direction
when towing with the hazard warning lamps
switched on, use the combination switch as
usual. In this case, only the turn signals for
the desired direction flash. When you reset
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the combination switch, the hazard warn-
ing lamps start flashing again.
Vehicles with automatic transmission: the
automatic transmission automatically shifts
to position P when you open the driver's or
front-passenger door or when you remove the
key from the ignition lock. In order to ensure
that the automatic transmission stays in posi-
tion N when towing the vehicle, you must
observe the following points:XMake sure that the vehicle is stationary.XTurn the key to position 2 in the ignition
lock.XDepress and hold the brake pedal.XShift the automatic transmission to posi-
tion N.
Vehicles with manual transmission:
XTurn the key to position 2 in the ignition
lock.XDepress and hold the brake pedal.XDepress the clutch pedal fully and shift to
neutral.
Vehicles with manual or automatic trans-
mission:
XLeave the key in position 2 in the ignition
lock.XRelease the brake pedal.XRelease the electric parking brake.XSwitch on the hazard warning lamps
( Y page 110).
It is important that you observe the safety
instructions when towing away your vehicle
( Y page 308).
Transporting the vehicle
! You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise,
the vehicle could be damaged.
XVehicles with manual transmission:
depress the clutch pedal fully and shift to
neutral.XVehicles with automatic transmission:
turn the key to position 2 in the ignition
lock.XMove the transmission to position N.
As soon as the vehicle is loaded:
XPrevent the vehicle from rolling away by
applying the electric parking brake.XVehicles with manual transmission:
depress the clutch pedal fully and engage
first or reverse gear.XVehicles with automatic transmission:
shift the transmission to position P.XTurn the key to position 0 in the ignition
lock and remove it.XSecure the vehicle.
The towing eyes or trailer tow hitch can be
used to pull the vehicle onto a trailer or trans-
porter if you wish to transport it.
Tow-starting (emergency engine
starting)
! Do not tow-start vehicles with automatic
transmission. You could otherwise damage
the automatic transmission.
Before tow-starting the following conditions
must be fulfilled:
R the battery is connected.
R the engine has cooled down.
R the exhaust system has cooled down.
XSwitch on the hazard warning lamps
( Y page 110).XFit the towing eye ( Y page 310).XSecure the rigid towing bar or the towing
rope.XDepress and hold the brake pedal.XTurn the key to position 2 in the ignition
lock.Towing and tow-starting311Breakdown assistanceZProCarManuals.com