ESP MERCEDES-BENZ CLA-Class 2014 C117 Service Manual

Useful information
i This Operator's manual describes all
models and all standard and optional equip- ment of your vehicle available at the time of
publication of the Operator's manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
i Read the information on qualified special-
ist workshops (Y page 26). Notes on breaking-in a new vehicle
Important safety notes
The sensor system of some driving and driv-
ing safety systems adjusts automatically
while a certain distance is being driven after
the vehicle has been delivered or after
repairs. Full system effectiveness is not
reached until the end of this teach-in proce-
dure.
New and replaced brake pads and discs only
reach their optimum braking effect after sev-
eral hundred kilometers of driving. Compen-
sate for this by applying greater force to the
brake pedal. The first 1000 miles (1500 km)
The more you look after the engine when it is
new, the more satisfied you will be with its
performance in the future.
R You should therefore drive at varying vehi-
cle and engine speeds for the first
1000 miles (1500 km).
R Avoid heavy loads, e.g. driving at full throt-
tle, during this period.
R Change gear in good time, before the tach-
ometer needle is 00C3of the way to the red
area of the tachometer. R
Do not manually shift to a lower gear to
brake the vehicle.
R Try to avoid depressing the accelerator
pedal beyond the point of resistance (kick-
down).
R Ideally, for the first 1000 miles (1500 km),
drive in program E.
After 1,000 miles (1,500 km), you can
increase the engine speed gradually and bring the vehicle to full speed.
Additional breaking-in notes for AMG vehi-
cles:
R Do not drive faster than 85 mph
(140 km/h) for the first 1,000 miles
(1,500 km).
R Only allow the engine to reach a maximum
engine speed of 4,500 rpm briefly.
R Change gear in good time.
i You should also observe these notes on
breaking-in if the engine or parts of the
drive train on your vehicle have been
replaced.
i Always observe the respective speed lim-
its. Driving
Important safety notes
G
WARNING
Objects in the driver's footwell can restrict the pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use loose floormats and do not place floormats on
top of one another. 140
DrivingDriving and parking

Hill start assist is not active if:
R you are pulling away on a level road or on a
downhill gradient.
R the transmission is in position N.
R the electric parking brake is applied.
R ESP ®
is malfunctioning.
Further information on holding the vehicle
stationary on uphill gradients (Y page 149).ECO start/stop function
Introduction The ECO start/stop function switches the
engine off automatically if the vehicle is stop- ped under certain conditions.
The engine starts automatically when the
driver wants to pull away again. The ECO
start/stop function thereby helps you to
reduce the fuel consumption and emissions
of your vehicle.
Important safety notes G
WARNING
If the engine is switched off automatically and you exit the vehicle, the engine is restarted
automatically. The vehicle may begin moving. There is a risk of accident and injury.
If you wish to exit the vehicle, always turn off
the ignition and secure the vehicle against
rolling away.
General notes 0043
ECO start/stop display
If the 00A7 symbol is shown in green in the
multifunction display, the ECO start/stop function switches the engine off automati-
cally if the vehicle stops moving.
The stop/start function is automatically acti-
vated each time you start the engine with the SmartKey.
If the ECO start/stop function has been man- ually deactivated (Y page 144) or a malfunc-
tion has caused the system to be deactivated, the 00A7 symbol is not displayed.
AMG vehicles: the ECO start/stop function
is only available in drive program C.
Automatic engine switch-off General notes
The ECO start/stop function is operational
and the
00A7symbol is displayed in green in
the multifunction display, if:
R the indicator lamp in the ECO button is lit
green.
R the outside temperature is within the range
that is suitable for the system.
R the engine is at normal operating temper-
ature.
R the set temperature for the vehicle interior
has been reached.
R the battery is sufficiently charged.
R the system detects that the windshield is
not fogged up when the air-conditioning
system is switched on.
R the hood is closed.
R the driver's door is closed and the driver's
seat belt is fastened.
If not all conditions for automatic engine
switch-off are fulfilled, the 00A7symbol is
shown in yellow.
i All of the vehicle's systems remain active
when the engine has been stopped auto-
matically.
i The engine can be switched off automat-
ically a maximum of four times (first stop
and three subsequent stops) in succession.
The 00A7 symbol is shown in yellow in the
multifunction display after the engine has Driving
143Driving and parking Z

Problems with the engine
Problem
Possible causes/consequences and
0050
0050Solutions The engine does not
start. The HOLD function or DISTRONIC PLUS is activated.
X Deactivate the HOLD function (Y page 176) or DISTRONIC
PLUS (Y page 168).
X Try to start the engine again. The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Turn the SmartKey back to position 0in the ignition lock before
attempting to start the engine again.
X Try to start the engine again (Y page 141). Avoid excessively
long and frequent attempts to start the engine as these will drain
the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged.
X Jump-start the vehicle (Y page 305).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop, e.g. an authorized
Mercedes-Benz Center. The starter motor was exposed to a thermal load that was too high.
X Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. Driving
145Driving and parking Z

Engaging park position P
X
When the vehicle is stationary, press Pbut-
ton 0043. Transmission positions
0045 Park position
Do not shift the transmission into
position
P(Y page 157) unless the
vehicle is stationary. The parking
lock should not be used as a brake when parking. Always apply the
electronic parking brake in addi-
tion to the parking lock in order to
secure the vehicle.
If the vehicle electronics are mal-
functioning, the transmission may
be locked in position P.
Have the vehicle electronics
checked immediately at a qualified
specialist workshop. 0046 Reverse gear
Only shift the transmission to
R
when the vehicle is stationary. 0044 Neutral
No power is transmitted from the
engine to the drive wheels.
Releasing the brakes will allow you
to move the vehicle freely, e.g. to
push it or tow it.
If ESP ®
is deactivated or faulty:
only shift the transmission to posi-
tion Nif the vehicle is in danger of
skidding, e.g. on icy roads.
When you switch off the engine, the automatic transmission automati-
cally shifts into neutral N. 003A Drive
The automatic transmission
changes gear automatically. All
forward gears are available. Driving tips
Changing gear The automatic transmission shifts to the indi-
vidual gears automatically when it is in trans-
mission position D. This automatic gearshift-
ing behavior is determined by:
R the selected drive program (Y page 150)
R the position of the accelerator pedal
(Y page 149)
R the road speed
Accelerator pedal position Your style of driving influences how the auto-
matic transmission shifts gear:
R little throttle: early upshifts
R more throttle: late upshifts
Holding the vehicle stationary on uphill gradients G
WARNING
If the clutch overheats, the electronic man-
agement system is automatically deactivated. Automatic transmission
149Driving and parking
Z

R
the vehicle pulling away more gently in
forward and reverse gears, unless the
accelerator pedal is depressed fully
R increased sensitivity. This improves driving
stability on slippery road surfaces, for
example
R the automatic transmission shifting up
sooner. This results in the vehicle being
driven at lower engine speeds and the
wheels being less likely to spin
Drive program Sis characterized by the fol-
lowing:
R sporty engine settings
R the automatic transmission shifting up
later
R the fuel consumption possibly being higher
as a result of the later automatic transmis- sion shift points Manual drive program
Introduction In manual drive program
M, you can change
gear yourself by using the steering wheel pad-
dle shifters. For this, the transmission must
be in position D. The gear currently selected
and engaged is shown in the multifunction
display.
Manual drive program Mdiffers from drive
programs E(drive program Con AMG vehi-
cles) and Swith regard to spontaneity,
responsiveness and smoothness of gear
changes. Gear Driving situations
0040
You can use the engine's braking
effect 0038
You can use the braking effect of
the engine on downhill gradients
and for driving:
R on steep mountain roads
R in mountainous terrain
R in arduous conditions 0037
To use the braking effect of the
engine on extremely steep downhill
gradients and on long downhill
stretches Switching on the manual drive program
Activating permanently
X Press the program selector button
(Y page 150) repeatedly until Mappears in
the multifunction display.
Manual drive program Mremains active
until drive program E(drive program Con
AMG vehicles) or Sis selected.
Activating temporarily X Pull the right or left steering wheel paddle
shifter (Y page 151).
M is shown in the multifunction display.
Manual drive program Mis temporarily
active. Depending on which paddle shifter
is pulled, the automatic transmission
immediately shifts into the next gear down
or up.
i When manual drive program
Mis activa-
ted via the steering wheel paddle shifters,
the temporarily active manual drive pro-
gram Mwill be deactivated automatically
after a limited time, if the driving situation
permits. The automatic transmission
switches to the previously activated drive
program E(drive program Con AMG vehi-
cles) or S. When driving on downhill gradi-
ents, the temporarily active manual drive
program Mwill only be deactivated if the
accelerator pedal is depressed while the
vehicle is rolling downhill. 152
Automatic transmissionDriving an
d parking

Apart from driving style, consumption is
dependent on many factors such as, e.g.:
R Load
R Tire pressure
R Cold start
R Choice of route
R Electrical consumers switched on
These factors are not included in the ECO dis-
play.
The evaluation of your driving style is carried
out using the following three categories:
R Acceleration
Acceleration (evaluation of all accelera-
tion processes):
- The bar fills up: moderate acceleration,
especially at higher speeds
- The bar empties: sporty acceleration
R Constant Constant (assessment of driving behavior
at all times):
- The bar fills up: constant speed and
avoidance of unnecessary acceleration
and deceleration
- The bar empties: fluctuations in speed
R Coasting Coasting (assessment of all deceleration
processes):
- The bar fills up: anticipatory driving,
keeping your distance and early release
of the accelerator. The vehicle can coast
without use of the brakes.
- The bar empties: frequent braking
i An economical driving style specially
requires driving at moderate engine
speeds.
To achieve a higher value in the categories
Acceleration Acceleration andConstant
Constant:
R observe the gearshift recommendations.
R drive in drive program E.
i On long journeys at a constant speed, e.g.
on the highway, only the bar for Constant
Constant
will change.
i The ECO display summarizes the driving
characteristics from the start of the journey
to its completion. For this reason, the bars change dynamically at the beginning of the
journey. On longer journeys, there are
fewer changes. For more dynamic changes, carry out a manual reset.
For further information on the ECO display,
see (Y page 200). Braking
Important safety notes G
WARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
Downhill gradients !
On long and steep gradients, you must
reduce the load on the brakes by shifting to
a lower gear in good time. This allows you to
take advantage of the engine's braking
effect. For this, you need to have selected
manual drive program M. This helps you to
avoid overheating the brakes and wearing
them out excessively.
When you take advantage of the engine's
braking effect, a drive wheel may not turn
for some time, e.g. on a slippery road sur-
face. This could cause damage to the drive train. This type of damage is not covered bythe Mercedes-Benz warranty.
i Briefly depressing the accelerator pedal
on downhill gradients while the manual
drive program Mis temporarily activated:
the automatic transmission may switch to
the last active automatic drive program Eor
S. The automatic transmission may shift to
a higher gear. This can reduce the engine's braking effect. 162
Driving tipsDriving an
d parking

Heavy and light loads
G
WARNING
If you rest your foot on the brake pedal while
driving, the braking system can overheat. This increases the stopping distance and can even
cause the braking system to fail. There is a
risk of an accident.
Never use the brake pedal as a footrest. Never
depress the brake pedal and the accelerator
pedal at the same time.
! Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If the brakes have been subjected to a heavy load, do not stop the vehicle immediately.
Drive on for a short while. This allows the air-
flow to cool the brakes more quickly.
Wet roads If you have driven for a long time in heavy rain
without braking, there may be a delayed reac- tion from the brakes when braking for the firsttime. This may also occur after the vehicle has
been washed or driven through deep water.
You have to depress the brake pedal more
firmly. Maintain a greater distance from the
vehicle in front.
After driving on a wet road or having the vehi-
cle washed, brake firmly while paying atten-
tion to the traffic conditions. This will warm up the brake discs, thereby drying them more
quickly and protecting them against corro-
sion.
Limited braking performance on salt-
treated roads If you drive on salted roads, a layer of salt
residue may form on the brake discs and
brake pads. This can result in a significantly
longer braking distance. R
Brake occasionally to remove any possible
salt residue. Make sure that you do not
endanger other road users when doing so.
R Carefully depress the brake pedal and the
beginning and end of a journey.
R Maintain a greater distance to the vehicle
ahead.
Servicing the brakes !
If the red brake warning lamp lights up in
the instrument cluster and you hear a warn- ing tone while the engine is running, the
brake fluid level may be too low. Observe
additional warning messages in the multi-
function display.
The brake fluid level may be too low due tobrake pad wear or leaking brake lines.
Have the brake system checked immedi-
ately. This work should be carried out at a
qualified specialist workshop.
! A function or performance test should
only be carried out on a 2-axle dynamom-
eter. If you are planning to have the vehicle tested on such a dynamometer, contact an
authorized Mercedes-Benz Center to
obtain further information first. Otherwise,
you could damage the drive train or the
brake system.
! As the ESP ®
system operates automati-
cally, the engine and the ignition must be
switched off (the SmartKey must be in posi-
tion 0or 1in the ignition lock) if:
R the electric parking brake is tested on a
brake dynamometer (for a maximum of
ten seconds)
R the vehicle is towed with the front axle
raised.
Braking triggered automatically by ESP ®
may seriously damage the brake system.
All checks and maintenance work on the
brake system must be carried out at a quali-
fied specialist workshop. Consult a qualified
specialist workshop to arrange this. Driving tips
163Driving and parking Z

Have brake pads installed and brake fluid
replaced at a qualified specialist workshop.
If the brake system has only been subject to
moderate loads, you should test the function- ality of your brakes at regular intervals.
You can find a description of Brake Assist
(BAS) on (Y page 64).
Mercedes-Benz recommends that you only
have brake pads/linings installed on your
vehicle which have been approved for
Mercedes-Benz vehicles or which correspond to an equivalent quality standard. Brake
pads/linings which have not been approved
for Mercedes-Benz vehicles or which are not
of an equivalent quality could affect your vehi-
cle's operating safety.
Mercedes-Benz recommends that you only
use brake fluid that has been specially
approved for your vehicle by Mercedes-Benz,
or which corresponds to an equivalent quality standard. Brake fluid which has not been
approved for Mercedes-Benz vehicles or
which is not of an equivalent quality could
affect your vehicle's operating safety.
Checking brake lining thickness You can measure the break pad/lining thick-
ness using a test gauge. Color-coding (green
or red) on the test gauge allows you to deter-
mine whether the brake pad/lining thickness is still sufficient. The test gauge is in the vehi-
cle document wallet in the glove box. Front wheel
Rear wheel
X Bring the vehicle and wheels into a suitable
position so that you can attach test gauge
0083.
X Secure the vehicle against rolling away
(Y page 157).
X Move the selector lever to position P.
X Switch off the engine.
X Place test gauge 0083between the wheel's
spokes on brake pad/lining 0087.164
Driving tipsDriving and parking

X
Hold test gauge 0083vertically on brake
disc 0043and slide measuring pin 0044onto
brake disc 0043.
X Check which color field 0085the arrow on
measuring pin 0044is pointing to.
Green: the brake pad/lining thickness is
sufficient.
Red: the brake pad/lining thickness is not
sufficient. Have the brake pads/lining
checked at a qualified specialist workshop.
To avoid an inaccurate measurement:
R make sure you position the wheels suitably
R do not put the measuring pin on a recess in
the brake disc Driving on wet roads
Hydroplaning If water has accumulated to a certain depth
on the road surface, there is a danger of
hydroplaning occurring, even if:
R
you drive at low speeds.
R the tires have adequate tread depth.
For this reason, in the event of heavy rain or in conditions in which hydroplaning may occur,
you must drive in the following manner:
R lower your speed.
R avoid ruts.
R avoid sudden steering movements.
R brake carefully.
Driving on flooded roads !
Do not drive through flooded areas.
Check the depth of any water before driving through it. Drive slowly through standing
water. Otherwise, water may enter the
vehicle interior or the engine compartment.
This can damage the electronic compo-
nents in the engine or the automatic trans- mission. Water can also be drawn in by the
engine's air suction nozzles and this can
cause engine damage. Winter driving
G
WARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface. G
DANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open a window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winterproofed at a qualified specialist workshop at the onset of winter.
Drive particularly carefully on slippery road
surfaces. Avoid sudden acceleration, steering
and braking maneuvers. Do not use the cruise control or DISTRONIC PLUS.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
X Shift the transmission to position N.
X Try to bring the vehicle under control using
corrective steering.
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Changes in the outside temperature are dis-
played after a short delay.
Indicated temperatures just above the freez-
ing point do not guarantee that the road sur-
face is free of ice. The road may still be icy,
especially in wooded areas or on bridges. Driving tips
165Driving and parking Z

You should pay special attention to road con-
ditions when temperatures are around freez-
ing point.
For more information on driving with snow
chains, see (Y page 317).
For more information on driving with summer tires, see (Y page 316).
Observe the notes in the "Winter operation"
section (Y page 316). Driving systems
Cruise control
General notes Cruise control maintains a constant road
speed for you. It brakes automatically in order
to avoid exceeding the set speed. On long and
steep downhill gradients, especially if the
vehicle is laden, you must select a low gear in good time. For this, you will need to have
selected manual drive program M
(Y page 152). By doing so, you will make use
of the braking effect of the engine. This
relieves the load on the brake system and
prevents the brakes from overheating and
wearing too quickly.
Use cruise control only if road and traffic con- ditions make it appropriate to maintain a
steady speed for a prolonged period. You can store any road speed above 20 mph
(30 km/h).
Important safety notes If you fail to adapt your driving style, cruise
control can neither reduce the risk of an acci-
dent nor override the laws of physics. Cruise
control cannot take into account the road,
traffic and weather conditions. Cruise control
is only an aid. You are responsible for the dis-
tance to the vehicle in front, for vehicle speed, for braking in good time and for staying in
your lane. Do not use cruise control:
R in road and traffic conditions which do not
allow you to maintain a constant speed e.g.
in heavy traffic or on winding roads
R on slippery road surfaces. Braking or accel-
erating could cause the drive wheels to lose
traction and the vehicle could then skid
R when there is poor visibility, e.g. due to fog,
heavy rain or snow
If there is a change of drivers, advise the new
driver of the speed stored.
Cruise control lever 0043
To activate or increase speed
0044 To activate or reduce speed
0087 To deactivate cruise control
0085 To activate at the current speed/last
stored speed
When you activate cruise control, the stored
speed is shown in the multifunction display
for five seconds.
Activation conditions To activate cruise control, all of the following
activation conditions must be fulfilled:
R the electric parking brake must be
released.
R you are driving faster than 20 mph
(30 km/h).
R ESP ®
must be active, but not intervening.
R on vehicles with automatic transmission,
the selector lever must be in position D.166
Driving systemsDriving and parking