ground MERCEDES-BENZ CLA-Class 2014 C117 Owner's Manual

Top Tether
............................................ 61
Towing Important safety guidelines ........... 307
Installing the towing eye ................ 308
Removing the towing eye ............... 309
Towing a trailer
ESP ®
(Electronic Stability Pro-
gram) .............................................. .71
Towing away
With both axles on the ground ....... 309
With front axle raised ..................... 309
Tow-starting
Emergency engine starting ............ 310
Important safety notes .................. 307
Installing the towing eye ................ 308
Removing the towing eye ............... 309
Transmission
see Automatic transmission
Transmission position display ......... 147
Transporting the vehicle .................. 309
Trim pieces (cleaning instruc-
tions) .................................................. 293
Trip computer (on-board com-
puter) .................................................. 199
Trip meter see Trip odometer
Trip odometer
Calling up ....................................... 199
Resetting (on-board computer) ...... 200
Trunk
Emergency release .......................... 86
Emergency release button ............... 86
Important safety notes .................... 84
Opening/closing (manually from
outside) ............................................ 84
Opening (automatically from out-
side) ................................................. 85
Opening automatically from
inside .............................................. .85
Trunk emergency release button ....... 86
Trunk lid Display message ............................ 241
Opening dimensions ...................... 353
Trunk load (maximum) ...................... 353
Turn signals Changing bulbs (front) ................... 117
Changing bulbs (rear ).................... 117 Display message ............................ 226
Switching on/of f........................... 110
Type identification plate
see Vehicle identification plate U
Unlocking Emergency unlocking ....................... 83
From inside the vehicle (central
unlocking button) ............................. 82 V
Vanity mirror (in the sun visor) ........ 264
Vehicle Correct use ...................................... 26
Equipment ....................................... 22
Individual settings .......................... 207
Limited Warranty ............................. 27
Loading .......................................... 324
Locking (in an emergency) ............... 83
Locking (SmartKey ).......................... 76
Lowering ........................................ 340
Maintenance .................................... 23
Parking for a long period ................ 160
Pulling away ................................... 142
Raising ........................................... 337
Reporting problems ......................... 26
Securing from rolling away ............ 337
Towing away .................................. 307
Tow-starting ................................... 307
Transporting .................................. 309
Unlocking (in an emergency) ........... 83
Unlocking (SmartKey )...................... 76
Vehicle data ................................... 353
Vehicle data ....................................... 353
Vehicle dimensions ........................... 353
Vehicle emergency locking ................ 83
Vehicle identification number see VIN
Vehicle identification plate .............. 346
Vehicle maintenance see ASSYST PLUS
Vehicle tool kit .................................. 296
Video (DVD) ........................................ 203
VIN ...................................................... 346 Index
19

keep the vehicle on the desired course within
physical limits. ESP ®
assists the driver when
pulling away on wet or slippery roads. ESP ®
can also stabilize the vehicle during braking.
ETS/4ETS (Electronic Traction System) i
Observe the "Important safety notes" sec-
tion (Y page 63).
ETS/4ETS traction control is part of ESP ®
.
ETS brakes the drive wheels individually if
they spin. This enables you to pull away and
accelerate on slippery surfaces, for example
if the road surface is slippery on one side. In
addition, more drive torque is transferred to
the wheel or wheels with traction.
ETS remains active when you deactivate
ESP ®
.
Important safety notes G
WARNING
If ESP ®
is malfunctioning, ESP ®
is unable to
stabilize the vehicle. Additionally, further driv- ing safety systems are deactivated. This
increases the risk of skidding and an accident.
Drive on carefully. Have ESP ®
checked at a
qualified specialist workshop.
! When testing the electric parking brake
on a braking dynamometer, switch off the
ignition. Application of the brakes by ESP ®
may otherwise destroy the brake system.
! Vehicles with 4MATIC: switch off the igni-
tion when the electric parking brake is
being tested on a brake dynamometer.
Application of the brakes by ESP ®
may oth-
erwise destroy the brake system.
! Vehicles with 4MATIC: function or per-
formance tests may only be carried out on
a 2-axle dynamometer. Before you operate the vehicle on such a dynamometer, please
consult a qualified workshop. You could
otherwise damage the drive train or the
brake system. !
Do not tow vehicles with 4MATIC with the
front or rear axle raised.
Vehicles without 4MATIC: when towing your
vehicle with the front axle raised, it is impor-
tant that you observe the notes on ESP ®
(Y page 309).
Vehicles with 4MATIC: when towing your
vehicle with both axles on the ground, it is
important that you observe the notes on ESP ®
(Y page 309).
ESP ®
is deactivated if the 00BBESP®
OFF
warning lamp in the instrument cluster lights
up continuously when the engine is running.
If the 00E5 ESP®
warning lamp and the 00BB
ESP ®
OFF warning lamp are lit continuously,
ESP ®
is not available due to a malfunction.
Observe the information on warning lamps
(Y page 247) and display messages which
may be shown in the instrument cluster
(Y page 214).
i Only use wheels with the recommended
tire sizes. Only then will ESP ®
function
properly.
Characteristics of ESP ® General information
If the
00E5 ESP warning lamp goes out before
beginning the journey, ESP ®
is automatically
active.
If ESP ®
intervenes, the 00E5ESP®
warning
lamp flashes in the instrument cluster.
If ESP ®
intervenes:
X Do not deactivate ESP ®
under any circum-
stances.
X Only depress the accelerator pedal as far as
necessary when pulling away.
X Adapt your driving style to suit the prevail-
ing road and weather conditions.
ECO start/stop function
The ECO start/stop function switches the
engine off automatically when the vehicle
stops moving. The engine starts automati- 68
Driving safety systemsSafety

When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never leave children unsupervised in the vehicle.
The function of the electric parking brake is
dependent on the on-board voltage. If the on-
board voltage is low or there is a malfunction
in the system, it may not be possible to apply the released parking brake.
X If this is the case, only park the vehicle on
level ground and secure it to prevent it roll- ing away.
X Shift the automatic transmission to posi-
tion P.
It may not be possible to release an applied
parking brake, if the on-board voltage is low
or there is a malfunction in the system. Con-
tact a qualified specialist workshop.
i The electric parking brake performs a
function test at regular intervals while the
engine is switched off. The sounds that can be heard while this is occurring are normal. Applying/releasing manually
Applying
X Push handle 0043.
When the electric parking brake is applied, the red 0049(USA only) or 0024(Canada
only) indicator lamp lights up in the instru-
ment cluster.
i The electric parking brake can also be
applied when the SmartKey is removed. Releasing
X Pull handle 0043.
The red 0049(USA only) or 0024(Canada
only) indicator lamp in the instrument clus-
ter goes out.
i You can only release the electric parking
brake when the SmartKey is in position 1or
2 in the ignition lock.
Applying automatically The electric parking brake is applied auto-
matically:
R if DISTRONIC PLUS brings the vehicle to a
standstill or
R if the HOLD function is keeping the vehicle
stationary or
R if Active Parking Assist is holding the vehi-
cle at a standstill
In addition, at least one of the following con-
ditions must be fulfilled:
R the engine is switched off.
R the driver's door is open and the seat belt is
not fastened.
R there is a system malfunction.
R the power supply is insufficient.
R the vehicle is stationary for a lengthy
period.
The red 0049(USA only) or 0024(Canada
only) indicator lamp in the instrument cluster
lights up.
i The electric parking brake is not automat-
ically engaged if the engine is switched off
by the ECO start/stop function.
Releasing automatically Your vehicle's electric parking brake is auto-
matically released if all of the following con-
ditions are met:
R the engine is running.
R the transmission is in position Dor R.
R the seat belt has been fastened.
R you depress the accelerator pedal. Parking
159Driving and parking Z

X
Fully depress the accelerator pedal.
The engine speed is increased.
The RACE START Release brake to RACE START Release brake to
start
start message appears in the multifunc-
tion display.
i If you do not release the brake pedal
within a short time, RACE START will be
canceled. The multifunction display shows
the RACE START Canceled
RACE START Canceled message.
X Take your foot off the brake, but keep the
accelerator pedal depressed.
The vehicle pulls away at maximum accel-
eration.
The RACE RACE START
START Active Active message appears
in the multifunction display.
RACE START is deactivated when the vehicle
reaches a speed of approximately 30 mph
(Canada: 50 km/h). Drive program Sis acti-
vated. SPORT handling mode remains activa-
ted.
RACE START is deactivated immediately if
you release the accelerator pedal during
RACE START or if any of the activation condi-
tions are no longer fulfilled. The RACE
RACE START START
Not Possible
Not Possible orRACE START Canceled
RACE START Canceled
message appears in the multifunction dis-
play.
i If RACE START is used repeatedly within a
short period of time, it is only available
again after the vehicle has been driven a
certain distance. 4MATIC
4MATIC ensures that all four wheels are per-
manently driven. Together with ESP ®
, it
improves the traction of your vehicle when-
ever a drive wheel spins due to insufficient
grip.
If you fail to adapt your driving style, 4MATIC can neither reduce the risk of accident nor
override the laws of physics. 4MATIC cannot
take account of road, weather and traffic con-
ditions. 4MATIC is only an aid. You are
responsible for the distance to the vehicle in front, for vehicle speed, for braking in good
time and for staying in your lane.
If a drive wheel spins due to insufficient grip:
R Only depress the accelerator pedal as far as
necessary when pulling away.
R Accelerate less when driving.
! Never tow the vehicle with one axle
raised. This may damage the transfer case.
Damage of this sort is not covered by the
Mercedes-Benz Limited Warranty. All
wheels must remain either on the ground or be fully raised. Observe the instructions for
towing the vehicle with all wheels in full
contact with the ground.
i In wintry driving conditions, the maximum
effect of 4MATIC can only be achieved if
you use winter tires (M+S tires), with snow
chains if necessary. PARKTRONIC
Important safety notes PARKTRONIC is an electronic parking aid with
ultrasonic sensors. It monitors the area
around your vehicle using six sensors in the
front bumper and six sensors in the rear
bumper. PARKTRONIC indicates visually and
audibly the distance between your vehicle
and an object.
PARKTRONIC is only an aid. It is not a replace-
ment for your attention to your immediate
surroundings. You are always responsible for
safe maneuvering, parking and exiting a park- ing space. When maneuvering, parking or
pulling out of a parking space, make sure that
there are no persons, animals or objects in
the area in which you are maneuvering.
! When parking, pay particular attention to
objects above or below the sensors, such
as flower pots or trailer drawbars. PARK-
TRONIC does not detect such objects when they are in the immediate vicinity of the
vehicle. You could damage the vehicle or
the objects. 178
Driving systemsDriving and parking

Displays in the Audio/COMAND display
The rear view camera may show a distorted
view of obstacles, show them incorrectly or
not at all. The rear view camera does not show objects in the following positions:
R very close to the rear bumper
R under the rear bumper
R in close range above the handle on the
trunk lid
! Objects not at ground level may appear to
be further away than they actually are, e.g.:
R the bumper of a parked vehicle
R the drawbar of a trailer
R the ball coupling of a trailer tow hitch
R the rear section of an HGV
R a slanted post
Use the guidelines only for orientation.
Approach objects no further than the bot-
tom-most guideline. Lanes
0043
White guide line without turning the steer-
ing wheel, vehicle width including the
exterior mirrors (static)
0044 Yellow lane marking tires at current steer-
ing wheel angle, vehicle width to the outer
side of the wheels (dynamic)
0087 Red guide line for the vehicle width includ-
ing the exterior mirrors, for current steer- ing wheel angle (dynamic)
0085 Bumper Guide lines
0085
Bumper
0083 Red guide line at a distance of approx-
imately 10 in (0.25 m) from the rear of the
vehicle
0084 Yellow guide line at a distance of approx-
imately 13 ft (4.0 m) from the rear of the
vehicle
006B Vehicle center axle (marker assistance)
006C Yellow guide line at a distance of approx-
imately 3 ft (1.0 m) from the rear of the
vehicle
The lanes and guide lines are only displayed if
you have engaged reverse gear.
The distance specifications only apply to
objects that are at ground level. Additional displays on vehicles with PARKTRONIC
and COMAND
0043
Front warning display
0044 Additional PARKTRONIC measurement
operational readiness indicator
0087 Rear warning display
Vehicles with PARKTRONIC and COMAND:
if PARKTRONIC is operational (Y page 178), Driving syste
ms
187Driving an d parking Z

Information on changing/mounting a wheel
(Y page 336).
X Stop the vehicle on solid, non-slippery and
level ground, as far away as possible from
traffic.
X Switch on the hazard warning lamps.
X Secure the vehicle against rolling away
(Y page 157).
X If possible, bring the front wheels into the
straight-ahead position.
X Switch off the engine.
X Remove the SmartKey from the ignition
lock.
X All occupants must get out of the vehicle.
Make sure that they are not endangered as
they do so.
X Make sure that no one is near the danger
area while a wheel is being changed. Any-
one who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.
X Get out of the vehicle. Pay attention to traf-
fic conditions when doing so.
X Close the driver's door.
i Vehicles equipped with MOExtended tires
are not equipped with a TIREFIT kit at the
factory. It is therefore recommended that
you additionally equip your vehicle with a
TIREFIT kit if you mount tires that do not
feature run-flat properties, e.g. winter tires. A TIREFIT kit can be obtained from a quali-
fied specialist workshop. MOExtended tires (tires with run-flat
properties)
General notes With MOExtended tires (tires with run flat
characteristics), you can continue to drive
your vehicle even if there is a total loss of
pressure in one or more tires. The affected
tire must not show any clearly visible damage.
You can recognize MOExtended tires by the
MOExtended marking which appears on the sidewall of the tire. You will find this marking
next to the tire size designation, the load-
bearing capacity and the speed index
(Y page 330).
MOExtended tires may only be used in con-
junction with an active tire pressure monitor. If the pressure loss warning message
appears in the multifunction display:
R Observe the instructions in the display
messages (Y page 237).
R Check the tire for damage.
R If driving on, observe the following notes.
The maximum driving distance is approx-
imately 50 miles (80 km) when the vehicle is
partially laden and approximately 18 miles
(30 km) when the vehicle is fully laden.
In addition to the vehicle load, the driving dis- tance possible depends upon:
R Speed
R Road condition
R Outside temperature
The driving distance possible in run-flat mode may be reduced by extreme driving condi-
tions/maneuvers, or it can be increased
through a moderate style of driving.
The maximum permissible distance which
can be driven in run-flat mode is counted from
the moment the tire pressure loss warning
appears in the multifunction display.
You must not exceed a maximum speed of
50 mph (80 km/h).
i When replacing one or all tires, make sure
that you use only tires:
R of the size specified for the vehicle and
R marked "MOExtended"
If a tire has gone flat and cannot be
replaced with a MOExtended tire, a stand-
ard tire may be used as a temporary meas-
ure. Make sure that you use the proper size and type (summer or winter tire).
i Vehicles equipped with MOExtended tires
are not equipped with a TIREFIT kit at the
factory. It is therefore recommended that Flat tire
297Breakdown assistance

G
WARNING
A discharged battery can freeze at tempera-
tures below freezing point. When jump-start-
ing the vehicle or charging the battery, gases can escape from the battery. There is a risk of
an explosion.
Allow the frozen battery to thaw out before
charging it or jump-starting.
! Only use battery chargers with a maxi-
mum charging voltage of 14.8 V.
! Only
charge the battery using the jump-
starting connection point.
The jump-starting connection point is in the
engine compartment (Y page 305).
X Open the hood.
X Connect the battery charger to the positive
terminal and ground point in the same
order as when connecting the donor bat-
tery in the jump-starting procedure
(Y page 305).
If, at low temperatures, the indicator lamps/
warning lamps in the instrument cluster do
not light up, it is highly likely that the dis-
charged battery has frozen. In this case you
may neither jump-start the vehicle nor charge the battery. The service life of a thawed-out
battery may be shorter. The starting charac-
teristics can be impaired, particularly at low
temperatures. Have the thawed-out battery
checked at a qualified specialist workshop.
Only charge the installed battery with a bat-
tery charger which has been tested and
approved by Mercedes-Benz. An accessory
battery charge unit specially adapted for
Mercedes-Benz vehicles and tested and
approved by Mercedes-Benz is available. It
permits the charging of the battery in its
installed position. Contact an authorized
Mercedes-Benz Center for further informa-
tion and availability. Read the battery charg-
er's operating instructions before charging
the battery. 304
Battery (vehicle)Breakdown assistance

Jump-starting
For the jump-starting procedure, use only the jump-starting connection point, consisting of a positive terminal and a ground point, in the engine compartment. G
WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with the skin, eyes or clothing. Do not inhale any battery gases. Do not lean over the battery. Keep children away from batteries. Wash battery acid immediately with water and seek
medical attention. G
WARNING
During charging and jump-starting, explosive gases can escape from the battery. There is a risk of an explosion.
Particularly avoid fire, open flames, creating sparks and smoking. Ensure there is sufficient ven-
tilation while charging and jump-starting. Do not lean over a battery. G
WARNING
During the charging process, a battery produces hydrogen gas. If a short circuit occurs or sparks
are created, the hydrogen gas can ignite. There is a risk of an explosion.
R Make sure that the positive terminal of a connected battery does not come into contact with
vehicle parts.
R Never place metal objects or tools on a battery.
R It is important that you observe the described order of the battery terminals when connecting
and disconnecting a battery.
R When jump-starting, make sure that the battery poles with identical polarity are connected.
R It is particularly important to observe the described order when connecting and disconnecting
the jumper cables.
R Never connect or disconnect the battery terminals while the engine is running. G
WARNING
A discharged battery can freeze at temperatures below freezing point. When jump-starting the
vehicle or charging the battery, gases can escape from the battery. There is a risk of an explosion.
Allow the frozen battery to thaw out before charging it or jump-starting.
! Avoid repeated and lengthy starting attempts. Otherwise, the catalytic converter could be
damaged by the non-combusted fuel.
If, at low temperatures, the indicator lamps/warning lamps in the instrument cluster do not
light up, it is highly likely that the discharged battery has frozen. In this case you may neither
jump-start the vehicle nor charge the battery. The service life of a thawed-out battery may be
shorter. The starting characteristics can be impaired, particularly at low temperatures. Have
the thawed-out battery checked at a qualified specialist workshop. Jump-starting
305Breakdown assistance Z

Position number
0084identifies the charged battery of the other vehicle or an equivalent jump-
starting device.
X Press together cover 0043of positive clamp 0044and slide it back.
X Connect positive terminal 0044on your vehicle to positive terminal 0087of donor battery 0084
using the jumper cable, beginning with your own battery.
X Start the engine of the donor vehicle and run it at idling speed.
X Connect negative terminal 0085of donor battery 0084to ground point 0083of your vehicle using
the jumper cable, connecting the jumper cable to battery of other vehicle 0084first.
X Start the engine.
X Before disconnecting the jumper cables, let the engine run for several minutes.
X First, remove the jumper cables from ground point 0083and negative terminal 0085, then from
positive clamp 0044and positive terminal 0087. Begin each time at the contacts on your own
vehicle first.
X Close cover 0043of positive terminal 0044after removing the jumper cables.
X Have the battery checked at a qualified specialist workshop.
i Jump-starting is not considered to be a normal operating condition.
i Jumper cables and further information regarding jump-starting can be obtained at any
qualified specialist workshop. Towing and tow-starting
Important safety notes
G
WARNING
Functions relevant to safety are restricted or
no longer available if:
R the engine is not running.
R the brake system or the power steering is
malfunctioning.
R there is a malfunction in the voltage supply
or the vehicle's electrical system.
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely. G
WARNING
If the weight of the vehicle to be towed or tow- started is greater than the permissible gross
weight of your vehicle:
R the towing eye could detach itself
R the vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per-
missible gross weight of your vehicle.
Information on your vehicle's gross vehicle
weight rating can be found on the vehicle
identification plate (Y page 346). Towing and tow-starting
307Breakdown assistance Z

Removing the towing eye
X
Unscrew and remove the towing eye.
X Position the top of cover 0043in the bumper
and press it in at the bottom until it
engages.
X Place the towing eye in the stowage well
under the trunk floor (Y page 261).
X Vehicles with the TIREFIT kit: put back the
tire inflation compressor. Towing the vehicle with the front axle
raised
Only vehicles without 4MATIC can be
towed with the front axle raised.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as doing so will damage the transmission.
Vehicles with 4MATIC may either be towed
away with both axles on the ground or be loa-
ded up and transported.
! The ignition must be switched off if the
vehicle is being towed with the front axle
raised. Otherwise, ESP ®
may intervene and
damage the brake system.
X Turn the SmartKey to position 2in the igni-
tion lock.
X When the vehicle is stationary, depress the
brake pedal and keep it depressed.
X Shift the automatic transmission to posi-
tion P.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the automatic locking
(Y page 209).
X Switch on the hazard warning lamps
(Y page 111).
X Turn the SmartKey to position 0in the igni-
tion lock and leave the SmartKey in the
ignition lock. Observe the important safety notes when
towing your vehicle with the front axle raised
(Y page 307). Towing a vehicle with both axles on
the ground
i In order to signal a change of direction
when towing with the hazard warning lamps
switched on, use the combination switch as usual. In this case, only the indicator lamps
for the direction of travel flash. After reset- ting the combination switch, the hazard
warning lamp starts flashing again.
The automatic transmission automatically
shifts to position Pwhen you open the driver's
or front-passenger door or when you remove the SmartKey from the ignition lock. In order
to ensure that the automatic transmission
stays in position Nwhen towing the vehicle,
you must observe the following points:
X Make sure that the vehicle is stationary.
X Turn the SmartKey to position 2in the igni-
tion lock.
X Depress and hold the brake pedal.
X Shift the automatic transmission to posi-
tion N.
X Leave the SmartKey in position 2in the
ignition lock.
X Release the brake pedal.
X Release the electric parking brake.
X Switch on the hazard warning lamps
(Y page 111).
It is important that you observe the safety
instructions when towing away your vehicle
(Y page 307). Transporting the vehicle
! You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise,
the vehicle could be damaged. Towing and tow-starting
309Breakdown assistance Z