service indicator MERCEDES-BENZ CLK-CLASS 2002 User Guide
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2002, Model line: CLK-CLASS, Model: MERCEDES-BENZ CLK-CLASS 2002Pages: 341, PDF Size: 10.67 MB
Page 186 of 341
183 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index If the indicator lamp in the Roadside Assistance
button• is illuminated continuously and there was
no voice connection to the Response Center established,
then the Tele Aid system could not initiate an Roadside
Assistance call (e.g. the relevant cellular phone network
is not available). The message “ROADSIDE
ASSISTANCE – CALL FAILED” appears in the
multifunction display.
Roadside Assistance calls can be terminated using the
ìbutton on the multifunction steering wheel.
Information button ¡
Located below the center armrest cover is the
Information button¡. Pressing and holding the
button (for longer than 2 seconds) will initiate a call to
the Customer Assistance Center. The button will flash
while the call is in progress. The message “INFO –
CONNECTING CALL” will appear in the multifunction
display. When the connection is established, the
message “INFO – CALL CONNECTED” appears in the
multifunction display. The Tele Aid system will transmit
data generating the vehicle identification number,
model, color and location (subject to availability of
cellular and GPS signals).A voice connection between the Customer Assistance
Center representative and the occupants of the vehicle
will be established. When a voice connection is
established the audio system mutes and the message
“TELE AID – INFO CALL ACTIVE” appears in the
multifunction display. Information regarding the
operation of your vehicle, the nearest Mercedes-Benz
Center or Mercedes-Benz USA products and services is
ava i l ab le to yo u .
For more details concerning Tele Aid, please visit
www.mbusa.com and use your ID and password, sent to
you separately, to learn more (USA only).
Notes:
The indicator lamp in the Information button¡
remains illuminated in red for approx. 10 seconds
during the system self-check after turning electronic
key in starter switch to position 2 (together with the
SOS button and the Roadside Assistance button•).
See system self-check on page 179 when the indicator
lamp does not light up in red or stays on longer than
approximately 10 seconds.
If the indicator lamp in the Information button¡ is
illuminated continuously and there was no voice
connection to the Response Center established, then the
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Page 187 of 341
184 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Tele Aid system could not initiate an Information call
(e.g. the relevant cellular phone network is not
available). The message “INFO – CALL FAILED” appears
in the multifunction display.
Information calls can be terminated using the
ìbutton on the multifunction steering wheel.
Important!
If the indicator lamps do not start flashing after
pressing one of the buttons or remain illuminated (in
red) at any time, the Tele Aid system has detected a fault
or the service is not currently active, and may not
initiate a call. Visit your Mercedes-Benz Center and
have the system checked or contact the Response Center
at 1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada) as soon as possible.Upgrade Signals
Tele Aid system processes calls using the following
priority.
•Automatic emergency – First priority
•Manual emergency – Second priority
•Roadside Assistance – Third priority
•Information – Fourth priority
Should a higher priority call be initiated while you are
connected, an upgrade (alternating) tone will be heard,
and the appropriate indicator lamp will flash. If certain
information such as vehicle identification number or
customer information is not available, the operator may
need to retransmit. During this time you will hear a
beep and voice contact will be interrupted. Voice contact
will resume once the retransmission is completed. Once
a call is concluded, a beep will be heard and the
appropriate indicator lamp will stop flashing. The
COMAND system operation will resume (only vehicles
with COMAND).
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Page 188 of 341
185 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Important!
If the indicator lamp continues to flash or the system
does not reset, contact the Response Center at
1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada), or Mercedes-Benz Customer Assistance at
1-800-FOR-MERCedes (1-800-367-6372) in the USA or
Customer Service at 1-800-387-0100 in Canada.
Notes:
The indicator lamp in the respective button flashes until
the call is concluded. Calls can only be terminated by a
Response Center or Customer Assistance Center
representative except Roadside Assistance and
Information calls, which can also be terminated by
pressing ìbutton on the multifunction steering
wheel.When a Tele Aid call has been initiated, the audio
system or the COMAND system audio (only vehicles
with COMAND) is muted and the selected mode (radio,
tape or CD) pauses. The optional cellular phone (if
installed) switches off. If you must use this phone, the
vehicle must be parked. Disconnect the coiled cord and
place the call. The COMAND navigation system (if
engaged) will continue to run. The display in the
instrument cluster is available for use and spoken
commands are only available by pressing the RPT
button on the COMAND unit. A pop-up window will
appear in the COMAND display to indicate that a Tele
Aid call is in progress.
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Page 196 of 341
193 Automatic transmission
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Stopping
For brief stops, e.g. at traffic lights, leave the
transmission in gear and hold vehicle with the service
brake.
For longer stops with the engine idling, shift into “N”
or “P” and hold the vehicle with the service brake.
When stopping the vehicle on an uphill gradient, do not
hold it with the accelerator, use the brake. This avoids
unnecessary transmission heat build up.
Maneuvering
To maneuver in tight areas, e.g. when pulling into a
parking space, control the vehicle speed by gradually
releasing the brakes. Accelerate gently and never
abruptly step on the accelerator.
To rock a vehicle out of soft ground (mud or snow),
alternately shift from forward to reverse, while applying
slight partial throttle.Rocking a vehicle free in this manner may cause the
ABS or traction system malfunction indicator lamp to
come on. Turn off and restart the engine to clear the
malfunction indication.
Wa r n i n g !
Getting out of your vehicle with the selector lever
not fully engaged in position “P” is dangerous.
Also, when parked on an incline, position “P” alone
may not prevent your vehicle from moving,
possibly hitting people or objects.Always set the parking brake in addition to shifting
to position “P”, see page 200 for parking brake. When parked on an incline, also turn front wheel
against curb.Wa r n i n g !
When leaving the vehicle, always remove the
electronic key from the steering lock, and lock the
vehicle. Do not leave children unattended in the
vehicle, or with access to an unlocked vehicle.
Children could move the gear selector lever from
position “P”, which could result in an accident
and/or serious personal injury.
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Page 207 of 341
204 Driving instructions
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Parking
Important!
It is advisable to set the parking brake whenever
parking or leaving the vehicle. In addition, move
selector lever to position “P”.
When parking on hills, always set the parking brake.Tires
Tread wear indicators (TWI) are required by law. These
indicators are located in six places on the tread
circumference and become visible at a tread depth of
approximately
1/16in (1.5 mm), at which point the tire is
considered worn and should be replaced.
The tread wear indicator appears as a solid band across
the tread.
Wa r n i n g !
To reduce the risk of personal injury as a result of
vehicle movement, before
turning off the engine
and leaving the vehicle, always:
1. Keep right foot on the service brake pedal.
2. Firmly depress parking brake pedal.
3. Move the selector lever to position “P”.
4. Slowly release the service brake pedal.
5. Turn front wheels towards the road curb.
6. Turn the electronic key to steering lock
position 0 and remove.
7. Take the electronic key and lock vehicle when
leaving.
Wa r n i n g !
If you feel a sudden significant vibration or ride
disturbance, or you suspect that possible damage to
your vehicle has occurred, you should turn on the
hazard warning flashers, carefully slow down, and
drive with caution to an area which is a safe
distance from the roadway.Inspect the tires and under the vehicle for possible
damage. If the vehicle or tires appear unsafe, have
it towed to the nearest Mercedes-Benz Center or
tire dealer for repairs.
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Page 243 of 341
240 Malfunction and warning messages
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car care Index
ENGINE OIL LEVEL
1 The engine oil level must be checked immediately. See Engine oil
level indicator on page 108
2 There is no oil in the engine. There is a danger of engine damage.3 There is a risk of damaging the engine or catalytic converter. The
engine oil level must be checked immediately. See Engine oil level
indicator on page 108.
4 The engine oil level has dropped to a critical level.
Check the engine oil level immediately. See Engine oil level
indicator on page 108 and check the engine for visible leakage
(loss of oil).
5 The measuring system is malfunctioning.
6 It may be that there is water in the engine oil. Have the engine oil
checked.
When the “ENGINE OIL LEVEL – CHECK LEVEL”
message appears while the engine is running and at
operating temperature, the engine oil level has dropped
to approximately the minimum mark on the dipstick.
When this occurs, the warning will first come on
intermittently and then stay on if the oil level drops
further.
If no oil leaks are noted, continue to drive to the nearest
service station where the engine oil should be topped to
the “full” mark on the dipstick with an approved oil.
The engine oil level warnings should not be ignored.
Extended driving with the symbol displayed could
result in serious engine damage that is not covered by
the Mercedes-Benz Limited Warranty.
Line 1 Line 2
ENGINE OIL LEVEL CHECK LEVEL!
1
ENGINE OIL LEVEL STOP, ENGINE OFF!
2
ENGINE OIL LEVEL REDUCE OIL LEVEL!
3
ENGINE OIL LEVEL VISIT WORKSHOP!
4
ENGINE OIL SENSOR VISIT WORKSHOP!
5
ENGINE OIL VISIT WORKSHOP!
6
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Page 331 of 341
328 Index
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car careIndex
Capacities ................................................................... 316
ESP (Electronic stability program).... 207, 208, 216, 276
Control switch ........................................................... 218
Malfunction and warning messages ...................... 241
Malfunction indicator lamp..................................... 227
Synchronizing ........................................................... 217
Warning lamp ............................................................ 227
Express opening and closing
See Power windows .................................................. 143
Exterior lamp malfunction and
warning message .......................................................... 238
Exterior lamp switch ......................................................110
Exterior lamps ................................................................ 277
Adjusting headlamp aim .......................................... 282
Fog lamps ....................................................................110
Headlamps ..................... 110, 238, 239, 278, 282, 303
Low and high beam .......................................... 113, 279
Parking lamps ................................................... 110, 279
Replacing bulbs ......................................................... 277
Side marker lamp, front ........................................... 281
Standing lamps.................................................. 110, 279
Taillamp assemblies ................................................. 280
Turn signal lamp ............................................... 113, 279
FFirst aid kit ..................................................................... 246
Flat tire
See changing wheels ............................................... 263
Flexible service system (FSS) ...................................... 105
Fuel
Gasoline additives .................................................... 320
Premium unleaded gasoline.................... 176, 317, 319
Fuel cap placement warning ....................................... 226
Fuel filler flap
Manual release ......................................................... 296
Fuel requirements ......................................................... 319
Fuel reserve warning .................................................... 226
Fuels, coolants, lubricants etc. - capacities ............... 316
Fuse box ......................................................................... 248
Fuses, electrical ............................................................. 248GGarage door opener ....................................................... 154
Gasoline
Additives .................................................................... 320
Fuel requirements .................................................... 319
Premium unleaded.................................................... 319
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Page 334 of 341
331 Index
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car careIndex Manual operation of soft top ........................................288
Mechanical keys ........................................................ 23, 30
Memory
Recalling ................................................................. 44, 76
Storing .......................................................................... 43
Mirror, exterior, adjusting .............................................. 75
Mirror, exterior, rear view .............................................. 75
Mirror, inside, rear view ................................................. 74
Multicontour seat ............................................................ 50
Multifunction display ...................................................... 84
Engine oil level indicator ........................................... 88
FSS (Flexible service system) ................................... 88
Setting the audio volume ......................................... 104
Trip and main odometer ............................................ 88
Vehicle speed ............................................................... 88
Multifunction steering wheel ........................................ 84
NNavigation system - Multifunction display .................. 97
Night security illumination............................................ 111OOn-board diagnostic system ......................................... 224Operator’s Manual ............................................................. 7
Outside temperature indicator ....................................... 82
Overhead control panel ................................................... 19
PPanic button ......................................................................30
Parcel net in front passenger footwell ........................ 152
Parking ........................................................................... 204
Parking brake .....................150, 190, 200, 204, 225, 263
PA R K I N G B R A K E - m a l f u n c t i o n a n d
warning messages ........................................................ 235
Power assistance ........................................................... 202
Power seats, front............................................................. 41
Backres ....................................................................... t 49
Power windows ............................................................... 142
Express opening and closing .................................. 143
Opening and closing ...................................................29
Operated with soft top switch ................................. 144
Synchronizing............................................................ 143
Problems with your vehicle ............................................ 13
Product information........................................................... 6
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332 Index
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car careIndex
RRadio
See Audio ................................................................... 129
Radio transmitters ......................................................... 174
Rain sensor ......................................................................114
Rear view mirrors
Exterior ......................................................................... 75
Inside ............................................................................ 74
Rear window defroster .................................................. 120
Remote control ................................................................. 25
Battery replacement ................................................. 285
REMOVE KEY - malfunction and
warning messages ......................................................... 241
Replacing bulbs .............................................................. 277
Replacing wiper blade insert ....................................... 296
Reporting Safety Defects ................................................ 14
Residual engine heat utilization (REST) .................... 121
Roadside assistance........................................................... 9
Roadside assistance call
See Tele Aid ............................................................... 182
Roll bar
Switch ........................................................................... 47
Warning lamp ............................................................ 229
Roller blind
Horizontal .................................................................. 170Vertical ........................................................................ 171
SSafety guidelines for the seat belt, emergency
tensioning device and airbag .................................... 67
Seat belts ........................................................................... 53
Fastening ......................................................................55
Seat belt nonusage warning system......................... 54
Unfastening .................................................................. 56
Warning lamp ........................................................... 228
Seat belts and supplemental
restraint system (SRS) .................................................... 52
Seats
Backrest ........................................................................ 49
Front seat adjustment ................................................ 41
Heated ........................................................................... 51
Memory ........................................................................ 43
Multicontour ................................................................ 50
Power seat .................................................................... 41
Selective locking
See Central locking system ....................................... 27
Service indicator
See Flexible service system (FSS) .......................... 105
Setting the audio volume .............................................. 104
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Page 336 of 341
333 Index
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car careIndex Shelf below rear window ..............................................246
Side marker lamp .......................................................... 281
Snow chains .................................................................... 207
Soft top ............................................................................ 158
Emergency operation ...............................................288
Lowering ..................................................................... 160
Raising ........................................................................ 162
SOS-call
See Tele Aid ............................................................... 178
Spare parts service ........................................................ 308
Spare wheel ........................................................... 256, 260
Spare wheel bolts ..........................................................260
Special settings (Automatic climate control) ............. 119
SRS indicator lamp ........................................................ 226
SRS malfunction .............................................................. 62
Start lock-out..................................................................... 24
Starting and turning off the engine ............................ 190
STEER. WHEEL ADJUST. - malfunction and
warning messages ........................................................ 239
Steering column, adjustable ........................................... 73
Steering lock ................................................................... 188
Storage compartment
Trunk floor ................................................................. 256
Storage compartments
Center console ........................................................... 148
Glove box .................................................................... 147Storage compartments, armrest and cup holder ....... 147
Stowing things in the vehicle...................................... 246
Sun visors ........................................................................ 146
Supplemental restraint system (SRS) ........................... 60
Synchronizing remote control .................................... 287
TTachometer ........................................................................ 83
Technical data ................................................................. 311
Electrical system ....................................................... 314
Main dimensions ...................................................... 315
Rims and tires ........................................................... 312
Weights ....................................................................... 315
Tele Aid ............................................................................ 178
Emergency calls ........................................................ 179
Information ................................................................ 183
Initiating an emergency call manually .................. 181
Roadside Assistance ................................................. 182
TELE AID - malfunction and
warning messages ........................................................ 243
Telephone .......................................................................... 92
General notes ............................................................. 153
Incoming call ............................................................... 96
Redialing....................................................................... 94
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