phone MERCEDES-BENZ CLK-CLASS 2002 Owner's Manual
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2002, Model line: CLK-CLASS, Model: MERCEDES-BENZ CLK-CLASS 2002Pages: 341, PDF Size: 10.67 MB
Page 177 of 341

174 Control and operation of radio transmitters
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Control and operation of radio transmitters
COMAND, radio and telephone
1 Observe all legal requirements.
Telephones and two-way radio
Radio transmitters, such as a portable telephone or a
citizens band unit should only be used inside the
vehicle if they are connected to an antenna that is
installed on the outside of the vehicle.
Refer to the radio transmitter operation instructions
regarding use of an external antenna.
Wa r n i n g !
Please do not forget that your primary
responsibility is to drive the vehicle. Only operate
the COMAND (Cockpit Management and Data
System), radio or telephone
1 if road and traffic
conditions permit.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is covering
a distance of approximately 50 feet (approximately
14 m ) e v e r y s e c o n d .
Wa r n i n g !
Never operate radio transmitters equipped with a
built-in or attached antenna (i.e. without being
connected to an external antenna) from inside the
vehicle while the engine is running. Doing so could
lead to a malfunction of the vehicle’s electronic
system, possibly resulting in an accident and
personal injury.
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Page 183 of 341

180 Tele Aid
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established, the message “EMERGENCY CALL – CALL
CONNECTED” appears in the multifunction display. All
information relevant to the emergency, such as the
location of the vehicle (determined by the GPS satellite
location system), vehicle model, identification number
and color are generated.
A voice connection between the Response Center and
the occupants of the vehicle will be established
automatically soon after the emergency call has been
initiated. When a voice connection is established the
audio system mutes and the message “TELE AID –
EMERGENCY CALL ACTIVE” appears in the
multifunction display. The Response Center will attempt
to determine more precisely the nature of the accident
provided they can speak to an occupant of the vehicle.
The Tele Aid system is available if:
•it has been activated and is operational. Activation
requires a subscription for monitoring services and
cellular air time,
•the relevant cellular phone network and GPS signals
are available and pass the information on to the
response center.Note:
Location of the vehicle on a map is possible if the
vehicle is able to receive signals from the GPS satellite
network and pass the information on to the response
center.
Wa r n i n g !
If the indicator lamp in the SOS button is
illuminated continuously and there was no voice
connection to the Response Center established,
then the Tele Aid system could not initiate an
emergency call (e.g. the relevant cellular phone
network is not available). The message
“EMERGENCY CALL – CALL FAILED” appears in
the multifunction display for approx. 10 seconds.Should this occur, assistance must be summoned
by other means.
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Page 186 of 341

183 Tele Aid
Te ch n i c a l
data Instruments
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cluster displayPractical hints Car care Index If the indicator lamp in the Roadside Assistance
button• is illuminated continuously and there was
no voice connection to the Response Center established,
then the Tele Aid system could not initiate an Roadside
Assistance call (e.g. the relevant cellular phone network
is not available). The message “ROADSIDE
ASSISTANCE – CALL FAILED” appears in the
multifunction display.
Roadside Assistance calls can be terminated using the
ìbutton on the multifunction steering wheel.
Information button ¡
Located below the center armrest cover is the
Information button¡. Pressing and holding the
button (for longer than 2 seconds) will initiate a call to
the Customer Assistance Center. The button will flash
while the call is in progress. The message “INFO –
CONNECTING CALL” will appear in the multifunction
display. When the connection is established, the
message “INFO – CALL CONNECTED” appears in the
multifunction display. The Tele Aid system will transmit
data generating the vehicle identification number,
model, color and location (subject to availability of
cellular and GPS signals).A voice connection between the Customer Assistance
Center representative and the occupants of the vehicle
will be established. When a voice connection is
established the audio system mutes and the message
“TELE AID – INFO CALL ACTIVE” appears in the
multifunction display. Information regarding the
operation of your vehicle, the nearest Mercedes-Benz
Center or Mercedes-Benz USA products and services is
ava i l ab le to yo u .
For more details concerning Tele Aid, please visit
www.mbusa.com and use your ID and password, sent to
you separately, to learn more (USA only).
Notes:
The indicator lamp in the Information button¡
remains illuminated in red for approx. 10 seconds
during the system self-check after turning electronic
key in starter switch to position 2 (together with the
SOS button and the Roadside Assistance button•).
See system self-check on page 179 when the indicator
lamp does not light up in red or stays on longer than
approximately 10 seconds.
If the indicator lamp in the Information button¡ is
illuminated continuously and there was no voice
connection to the Response Center established, then the
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Page 187 of 341

184 Tele Aid
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Tele Aid system could not initiate an Information call
(e.g. the relevant cellular phone network is not
available). The message “INFO – CALL FAILED” appears
in the multifunction display.
Information calls can be terminated using the
ìbutton on the multifunction steering wheel.
Important!
If the indicator lamps do not start flashing after
pressing one of the buttons or remain illuminated (in
red) at any time, the Tele Aid system has detected a fault
or the service is not currently active, and may not
initiate a call. Visit your Mercedes-Benz Center and
have the system checked or contact the Response Center
at 1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada) as soon as possible.Upgrade Signals
Tele Aid system processes calls using the following
priority.
•Automatic emergency – First priority
•Manual emergency – Second priority
•Roadside Assistance – Third priority
•Information – Fourth priority
Should a higher priority call be initiated while you are
connected, an upgrade (alternating) tone will be heard,
and the appropriate indicator lamp will flash. If certain
information such as vehicle identification number or
customer information is not available, the operator may
need to retransmit. During this time you will hear a
beep and voice contact will be interrupted. Voice contact
will resume once the retransmission is completed. Once
a call is concluded, a beep will be heard and the
appropriate indicator lamp will stop flashing. The
COMAND system operation will resume (only vehicles
with COMAND).
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Page 188 of 341

185 Tele Aid
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If the indicator lamp continues to flash or the system
does not reset, contact the Response Center at
1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada), or Mercedes-Benz Customer Assistance at
1-800-FOR-MERCedes (1-800-367-6372) in the USA or
Customer Service at 1-800-387-0100 in Canada.
Notes:
The indicator lamp in the respective button flashes until
the call is concluded. Calls can only be terminated by a
Response Center or Customer Assistance Center
representative except Roadside Assistance and
Information calls, which can also be terminated by
pressing ìbutton on the multifunction steering
wheel.When a Tele Aid call has been initiated, the audio
system or the COMAND system audio (only vehicles
with COMAND) is muted and the selected mode (radio,
tape or CD) pauses. The optional cellular phone (if
installed) switches off. If you must use this phone, the
vehicle must be parked. Disconnect the coiled cord and
place the call. The COMAND navigation system (if
engaged) will continue to run. The display in the
instrument cluster is available for use and spoken
commands are only available by pressing the RPT
button on the COMAND unit. A pop-up window will
appear in the COMAND display to indicate that a Tele
Aid call is in progress.
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Page 189 of 341

186 Tele Aid
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Remote door unlock
In the case you have your vehicle locked unintentionally
(e.g. key inside vehicle), and the reserve key is not
handy, contact the Mercedes-Benz Response Center at
1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada). You will be asked to provide your password
which you provided when you completed the subscriber
agreement.
Then return to your vehicle and press trunk lock for
minimum of 20 seconds until the SOS button is
flashing. The message “EMERGENCY CALL – CALL
CONNECTED” appears in the multifunction display.
As an alternative, you may unlock the vehicle via
Internet using the ID and password sent to you shortly
after the completion of your Acquaintance Call.
The Response Center will then unlock your vehicle with
the remote door unlocking feature.Notes:
The remote door unlock feature is available if the
relevant cellular phone network is available.
The SOS button will flash and the message
“EMERGENCY CALL – CALL CONNECTED” will appear
in the multifunction display to indicate receipt of the
door unlock command.
Once the vehicle is unlocked, a Response Center
specialist will attempt to establish voice contact with the
vehicle occupants.
If the trunk lock was pressed for more than 20 seconds
before door unlock authorization was received by the
Response Center, you must wait 15 minutes before
pressing trunk lock again.
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Page 255 of 341

252 Engine compartment
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Checking engine oil level (CLK 320 shown)
1Oil dipstick
2Oil filler cap
To check the engine oil level, park vehicle on level
ground, with engine at normal operational temperature.
Check engine oil level approximately 5 minutes after
stopping the engine, allowing for the oil to return to the
oil pan.Wipe oil dipstick clean prior to checking the engine oil
level. Fully insert dipstick in tube, and remove after
three seconds to obtain accurate reading.
Oil level must be between the
lower (min) and upper (max) mark of
the dipstick.
Fill quantity between upper and lower dipstick marking
level is approximately 2.0 US qt (2.0 l).
Do not overfill the engine.
Excessive oil must be drained
or siphoned. It could cause damage to engine and
catalytic converter not covered by the Mercedes-Benz
Limited Warranty.
See malfunction and warning messages on page 230 if
an engine oil level display appears on the multifunction
display when the engine is running.
Note:
See page 108 for engine oil level indicator.
Mercedes-Benz
Mercedes-Benz
2
1
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Page 327 of 341

324 Index
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
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Index
AABS (Antilock brake system) ....................................... 214
Malfunction indicator lamp..................................... 227
ABS-SYSTEM - malfunction and
warning messages ......................................................... 233
Adjusting headlamp aim............................................... 282
Adjusting telescoping steering column ........................ 73
Air conditioner refrigerant............................................ 318
Air distribution .............................................................. 120
Air volume ...................................................................... 120
Airbag deactivation system ............................................ 59
Airbag OFF indicator lamp ........................................... 228
Airbags .............................................................................. 61
Alarm system ............................................................. 39, 40
Antenna
Removal ...................................................................... 295
Anticorrosion/antifreeze .................... 208, 254, 316, 321
Antiglare night position.................................................. 74
Antilock brake system (ABS) ....................................... 214
Malfunction indicator lamp..................................... 227
Antitheft alarm system ................................................... 39
Aquaplaning ...................................................................205Armrest, rear bench ....................................................... 152
Ashtray
Center console, front ................................................ 150
Audio system ..................................................................123
Anti-theft system ....................................................... 125
Button and soft key operation ................................. 126
Cassette mode ............................................................ 131
CD changer ................................................................. 136
CD mode ..................................................................... 135
Operating and display elements .............................124
Operating safety ........................................................ 123
Operation ....................................................................127
Operation – audio and telephone ........................... 123
Radio mode ................................................................ 129
Telephone operation ................................................. 139
Audio systems ................................................................... 89
Cassette player ............................................................ 91
CD player ......................................................................90
Radio ............................................................................. 89
Automatic central locking .............................................. 34
Automatic climate control ............................................ 116
Air distribution .......................................................... 120
Air recirculation ........................................................ 121
Air volume.................................................................. 120
Basic setting............................................................... 118
Defogging windows ................................................... 119
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Page 329 of 341

326 Index
Te ch n i c a l
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and controlsOperation DrivingInstrument
cluster displayPractical hints Car careIndex
CCapacities
Fuels, coolants, lubricants etc. ............................... 316
Cargo tie-down rings ..................................................... 152
Catalytic converter......................................................... 176
CD changer
See Audio system ...................................................... 136
Cellular telephone ......................................................... 153
Center console .................................................................. 18
Central locking switch .................................................... 33
Central locking system ................................................... 25
Automatic central locking ......................................... 34
Choosing global or selective mode........................... 28
Electronic key .............................................................. 23
Locking and unlocking............................................... 27
Mechanical keys ........................................................... 30
Remote control ............................................................ 25
Changing wheels ........................................................... 263
CHECK ENGINE malfunction indicator lamp............ 224
Check regularly and before a long trip ...................... 222
Checking engine oil level
Via engine oil level indicator .................................. 108
Via oil dipstick........................................................... 252Child restraint .............................................. 53, 58, 59, 69
Child seat
See Infant and child restraint systems .................... 69
Cleaning and care of the vehicle ................................ 300
Clock, setting .................................................................. 102
COMAND, radio and telephone.................................... 174
Combination switch ....................................................... 113
Consumer information ................................................. 322
Control and operation of radio transmitters .............. 174
COOLANT (coolant level) - malfunction and warning
messages ................................................................... 236
Coolant level
Adding coolant.......................................................... 254
Checking .................................................................... 253
COOLANT TEMP. (coolant temperature) - malfunction
and warning messages ............................................ 237
Coolant temperature gauge ............................................ 82
Coolants .......................................................................... 320
Anticorrosion/antifreeze quantity ........................ 320
Cruise control ................................................................. 210
Cup holder
Center console, front ................................................ 149
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Page 336 of 341

333 Index
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car careIndex Shelf below rear window ..............................................246
Side marker lamp .......................................................... 281
Snow chains .................................................................... 207
Soft top ............................................................................ 158
Emergency operation ...............................................288
Lowering ..................................................................... 160
Raising ........................................................................ 162
SOS-call
See Tele Aid ............................................................... 178
Spare parts service ........................................................ 308
Spare wheel ........................................................... 256, 260
Spare wheel bolts ..........................................................260
Special settings (Automatic climate control) ............. 119
SRS indicator lamp ........................................................ 226
SRS malfunction .............................................................. 62
Start lock-out..................................................................... 24
Starting and turning off the engine ............................ 190
STEER. WHEEL ADJUST. - malfunction and
warning messages ........................................................ 239
Steering column, adjustable ........................................... 73
Steering lock ................................................................... 188
Storage compartment
Trunk floor ................................................................. 256
Storage compartments
Center console ........................................................... 148
Glove box .................................................................... 147Storage compartments, armrest and cup holder ....... 147
Stowing things in the vehicle...................................... 246
Sun visors ........................................................................ 146
Supplemental restraint system (SRS) ........................... 60
Synchronizing remote control .................................... 287
TTachometer ........................................................................ 83
Technical data ................................................................. 311
Electrical system ....................................................... 314
Main dimensions ...................................................... 315
Rims and tires ........................................................... 312
Weights ....................................................................... 315
Tele Aid ............................................................................ 178
Emergency calls ........................................................ 179
Information ................................................................ 183
Initiating an emergency call manually .................. 181
Roadside Assistance ................................................. 182
TELE AID - malfunction and
warning messages ........................................................ 243
Telephone .......................................................................... 92
General notes ............................................................. 153
Incoming call ............................................................... 96
Redialing....................................................................... 94
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