Malfunction MERCEDES-BENZ CLK320 CABRIOLET 2002 A208 Owner's Guide

166 Soft top
Technical
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Note:
For safety reasons, the soft top cannot be lowered while
driving.
Raising Soft Top
1. Engage parking brake.
2. Close luggage cover and trunk lid.
For notes on the luggage cover, see page 250.
3. Turn electronic key in steering lock to position 2. 4. Press symbol side of soft top switch and hold:
•The indicator lamp in the soft top switch lights
up.
Notes:
If indicator lamp blinks slowly, a malfunction
has occurred in the system.
If indicator lamp blinks rapidly, the trunk lid
and/or the luggage cover may be open, and need
to be closed.
•The side windows lower.
•The roll bar lowers (when in the upper position).
•The soft top compartment cover unlocks and
opens.
•The soft top is raised from its storage
compartment to the closing position.
•The soft top storage compartment closes and the
rear window section of the soft top lowers – a
signal sounds.
Wa r n i n g !
To prevent possible accidents, drive the vehicle
only with the soft top either completely closed and
locked, or fully lowered into its storage
compartment.
J_A208.book Seite 166 Donnerstag, 31. Mai 2001 9:35 09

178 Control and operation of radio transmitters
Technical
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Control and operation of radio transmitters
COMAND, radio and telephone
1 Observe all legal requirements.
Telephones and two-way radio
Radio transmitters, such as a portable telephone or a
citizens band unit should only be used inside the
vehicle if they are connected to an antenna that is
installed on the outside of the vehicle.
Refer to the radio transmitter operation instructions
regarding use of an external antenna.
Wa r n i n g !
Please do not forget that your primary
responsibility is to drive the vehicle. Only operate
the COMAND (Cockpit Management and Data
System), radio or telephone
1 if road and traffic
conditions permit.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is covering
a distance of approximately 50 feet (approximately
14 m) every second.
Wa r n i n g !
Never operate radio transmitters equipped with a
built-in or attached antenna (i.e. without being
connected to an external antenna) from inside the
vehicle while the engine is running. Doing so could
lead to a malfunction of the vehicle’s electronic
system, possibly resulting in an accident and
personal injury.
J_A208.book Seite 178 Donnerstag, 31. Mai 2001 9:35 09

182 Tele Aid
Technical
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Tele Aid (optional for Canada)
Important!
The initial activation of the Tele Aid system may only be
performed by completing the subscriber agreement and
placing an acquaintance call using the “SOS” button.
Failure to complete either of these steps will result in a
system that is not activated. If the system is not
activated the indicator lamp in the “SOS” button stays
on after turning electronic key in starter switch to
position 2 and the message “TELE AID – NOT
ACTIVATED” will be shown in the multifunction display
for approx. 10 seconds.
If you have any questions regarding activation, please
call the Response Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
(Telematic Alarm Identification on Demand)
The Tele Aid system consists of three types of response;
automatic and manual emergency, roadside assistance
and information.
The Tele Aid system is operational providing that the
vehicle’s battery is charged, properly connected, not
damaged and cellular and GPS coverage is available.The speaker volume of a Tele Aid call can be adjusted
when using the volume control on the multifunction
steering wheel, for raising press buttonæ and for
lowering press buttonç.
To activate, press the “SOS” button, the Roadside
Assistance button or the Information button¡,
depending on the type of response required.
Shortly after the completion of your Acquaintance Call,
you will receive a user ID and password via first call
mail. By visiting www.mbusa.com and selecting “Tele
Aid” (USA only), you will have access to account
information, remote door unlock, Info Services* profile
and more.
* Optional – available only with COMANDSystem self-check
Initially, after turning the electronic key in starter
switch to position 2, malfunctions are detected and
indicated (the indicator lamps in the “SOS” button, the
Roadside Assistance button and the Information
button¡ stay on longer than 10 seconds or do not
come on). The message “TELE AID – VISIT
WORKSHOP” appears for approx. 10 seconds in the
multifunction display.
J_A208.book Seite 182 Donnerstag, 31. Mai 2001 9:35 09

183 Tele Aid
Technical
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Important!
Always make sure that the indicator lamps in the
“SOS” button, in the “Roadside Assistance” button and
in the “Information” button do not remain illuminated
constantly in red and the message “TELE AID - VISIT
WORKSHOP” is not displayed in the multifunction
display after the system self check.
If a malfunction is indicated as outlined above, have the
system checked at the nearest Mercedes-Benz Center as
soon as possible.
Emergency calls
An emergency call is initiated automatically:
•following an accident in which the Emergency
Tensioning Retractors (ETR’s) or airbags deploy,
•if the antitheft alarm or the tow away alarm stays on
for more than 20 seconds, see pages 43 and 44.
An emergency call can also be initiated manually by
opening the cover next to the inside rear view mirror
labeled “SOS”, then briefly pressing the button located
under the cover. See below for instructions on initiating
an emergency call manually.Once the emergency call is in progress, the indicator
lamp in the “SOS” button will begin to flash. The
message “EMERGENCY CALL – CONNECTING CALL”
appears in the multifunction display. When the
connection is established, the message “EMERGENCY
CALL – CALL CONNECTED” appears in the
multifunction display. All information relevant to the
emergency, such as the location of the vehicle
(determined by the GPS satellite location system),
vehicle model, identification number and color are
generated.
A voice connection between the Response Center and
the occupants of the vehicle will be established
automatically soon after the emergency call has been
initiated. When a voice connection is established the
audio system mutes and the message “TELE AID –
EMERGENCY CALL ACTIVE” appears in the
multifunction display. The Response Center will attempt
to determine more precisely the nature of the accident
provided they can speak to an occupant of the vehicle.
J_A208.book Seite 183 Donnerstag, 31. Mai 2001 9:35 09

186 Tele Aid
Technical
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Roadside Assistance button 
Located below the center armrest cover is the Roadside
Assistance button. Pressing and holding the
button (for longer than 2 seconds) will initiate a call to a
Mercedes-Benz Roadside Assistance dispatcher. The
button will flash while the call is in progress. The
message “ROADSIDE ASSISTANCE – CONNECTING
CALL” will appear in the multifunction display. When
the connection is established, the message “ROADSIDE
ASSISTANCE – CALL CONNECTED” appears in the
multifunction display. The Tele Aid system will transmit
data generating the vehicle identification number,
model, color and location (subject to availability of
cellular and GPS signals).
A voice connection between the Roadside Assistance
dispatcher and the occupants of the vehicle will be
established. When a voice connection is established the
audio system mutes and the message “TELE AID –
ROADSIDE ASSISTANCE CALL ACTIVE” appears in the
multifunction display. The nature of the need for
assistance can then be described. The Mercedes-Benz
Roadside assistance dispatcher will either dispatch a
qualified Mercedes-Benz technician or arrange to tow
your vehicle to the nearest Mercedes-Benz Center. For services such as labor and/or towing charges may apply.
Refer to the Roadside Assistance manual for more
information.
These programs are only available in the USA:
•S ign an d Drive s erv ices : Ser vi ces such as jump start,
a few gallons of fuel or the replacement of a flat tire
with the vehicle spare tire are obtainable,
•Remote Vehicle Diagnostics: This function permits
the Mercedes-Benz Roadside Assistance dispatcher
to download malfunction codes and actual vehicle
data.
Notes:
The indicator lamp in the Roadside Assistance
button remains illuminated in red for approx.
10 seconds during the system self-check after turning
electronic key in starter switch to position 2 (together
with the “SOS” button and the Information
button¡).
See system self-check on page 182 when the indicator
lamp does not light up in red or stays on longer than
approximately 10 seconds.
J_A208.book Seite 186 Donnerstag, 31. Mai 2001 9:35 09

197 Automatic transmission
Technical
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Stopping
For brief stops, e.g. at traffic lights, leave the
transmission in gear and hold vehicle with the service
brake.
For longer stops with the engine idling, shift into “N”
or “P” and hold the vehicle with the service brake.
When stopping the vehicle on an uphill gradient, do not
hold it with the accelerator, use the brake. This avoids
unnecessary transmission heat build up.
Maneuvering
To maneuver in tight areas, e.g. when pulling into a
parking space, control the vehicle speed by gradually
releasing the brakes. Accelerate gently and never
abruptly step on the accelerator.
To rock a vehicle out of soft ground (mud or snow),
alternately shift from forward to reverse, while applying
slight partial throttle.Rocking a vehicle free in this manner may cause the
ABS or traction system malfunction indicator lamp to
come on. Turn off and restart the engine to clear the
malfunction indication.
Wa r n i n g !
Getting out of your vehicle with the selector lever
not fully engaged in position “P” is dangerous.
Also, when parked on an incline, position “P” alone
may not prevent your vehicle from moving,
possibly hitting people or objects.Always set the parking brake in addition to shifting
to position “P”, see page 204 for parking brake. When parked on an incline, also turn front wheel
against curb.Wa r n i n g !
When leaving the vehicle, always remove the
electronic key from the steering lock, and lock the
vehicle. Do not leave children unattended in the
vehicle, or with access to an unlocked vehicle.
Children could move the gear selector lever from
position “P”, which could result in an accident or
serious personal injury.
J_A208.book Seite 197 Donnerstag, 31. Mai 2001 9:35 09

198 Automatic transmission
Technical
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Selector lever position
The current selector lever position is indicated in the
gear range indicator display. The automatic gear
shifting process can be adapted to specific operating
conditions using the selector lever.Park position
The park position is to be used when parking the
vehicle. Engage only with the vehicle stopped.
The park position is not intended to serve as a
brake when the vehicle is parked. Rather, the
driver should always use the parking brake in
addition to placing the selector lever in park to
secure the vehicle.
Note:
The electronic key can only be removed from the
steering lock with the selector lever in
position “P”. With the electronic key removed, the
selector lever is locked in position “P”.
With a malfunction in the vehicle’s electrical
system the selector lever could remain locked in
position “P”. To unlock the selector lever
manually, see page 279.
Reverse gear
Shift to reverse gear only with the vehicle
stopped.
10
J_A208.book Seite 198 Donnerstag, 31. Mai 2001 9:35 09

200 Automatic transmission
Technical
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Press and hold selector lever in the æ direction:
The transmission will shift from the current gear
directly to gear range “D”.
Important!
With transmission in gear range “D”, “4” or “3”,
upshifting from 1st to 2nd to 3rd gear is delayed
depending on vehicle speed and engine temperature.
This allows the catalytic converter to heat up more
quickly to operating temperatures.During the brief warm-up period this delayed upshift
and increased engine noise might be perceived as a
malfunction. However, neither the engine nor
transmission are negatively affected by this mode of
operation.
The delayed upshift is effective with vehicle speeds
below 31 mph (50 km/h) at partial throttle and engine
temperatures below 95
°F (35
°C).
To avoid overrevving the engine when the selector lever
is m ove d to a lower gear range , t he tran smi ss ion will n ot
shift to a lower gear, if the engine’s revolutions per
minute limit would be exceeded. In this case there will
be no downshift, even when the vehicle speed reaches
the engine’s RPM limit of that gear, e.g. by applying the
service brakes.
To prevent the engine from laboring at low RPM when
driving uphill gradients or with your vehicle heavily
loaded, the automatic transmission will downshift when
necessary to maintain engine RPM within the best
torque range.
Wa r n i n g !
O n s l i p p e ry ro a d s u rfa c es , n eve r d ow n s h i f t i n o rd e r
to obtain braking action. This could result in drive
wheel slip and reduced vehicle control. Your
vehicle’s ABS will not prevent this type of loss of
control.
J_A208.book Seite 200 Donnerstag, 31. Mai 2001 9:35 09

203 Automatic transmission
Technical
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Caution!
Never change the pr ogram mod e when t he se lec tor lever
is out of position “P”. It could result in a change of
driving characteristics for which you may not be
prepared.
Important!
Always be certain of the program mode selected since
the vehicle driving characteristics change with the
selection of the program mode.
Dependent on the program mode selector switch
position “S” or “W” and the gear selector lever in
position “R”, the ratio of power transmission changes.
Emergency operation (Limp home mode)
If vehicle acceleration worsens or the transmission no
longer shifts, the transmission is most likely operating
in Limp home mode which engages when there is a
malfunction of the transmission. This condition may be
accompanied by the “CHECK ENGINE” malfunction
indicator lamp in the instrument cluster coming on.In this mode only the 2nd gear or reverse gear can be
activated.
To engage 2nd gear or reverse:
1. S to p t h e ve h i c l e .
2. Move selector lever to position “P”.
3. Turn off the engine.
4. Wait approx. 10 seconds.
5. Restart the engine.
6. Move selector lever to position “D” (for 2nd gear), or
move selector lever to position “R” (for reverse gear).
Have the transmission checked at your authorized
Mercedes-Benz Center as soon as possible.
J_A208.book Seite 203 Donnerstag, 31. Mai 2001 9:35 09

217 Driving systems
Technical
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Applying the brakes very quickly results in maximum
BAS assistance.
To receive the benefit of the system you must apply
continuous full braking power during the stopping
sequence. Do not reduce brake pedal pressure.
Once the brake pedal is released, the BAS is deactivated.
The malfunction indicator lamp for the electronic
stability program (ESP) is combined with the BAS
malfunction indicator lamp.
The BAS/ESP malfunction indicator lamp in the
instrument cluster comes on with the electronic key in
steering lock position 2 and should go out with the
engine running.
If the BAS/ESP malfunction indicator lamp comes on
permanently while the engine is running, a malfunction
has been detected in either system. As a result, it is
possible that now only partial engine output will be
available. If the BAS malfunctions, the brake system
functions in the usual manner, but without BAS.If the charging voltage falls below 10 volts, the
malfunction indicator lamp comes on and the BAS is
switched off. When the voltage is above this value again,
the malfunction indicator lamp should go out and the
BAS is operational.
With the ABS malfunctioning, the BAS is also switched
off. Both malfunction indicator lamps come on with the
engine running.
If the BAS warning message is displayed, have the BAS
or ESP checked at your authorized Mercedes-Benz
Center as soon as possible.
J_A208.book Seite 217 Donnerstag, 31. Mai 2001 9:35 09