lock MERCEDES-BENZ CLS 2012 Service Manual

XInsert the mechanical key into the trunk lid
lock as far as the stop.XTurn the mechanical key clockwise from
position 1 to position 2.XRemove the mechanical key.XInsert the mechanical key into the
SmartKey.
Unlocking the trunk (mechanical key)
! The trunk lid swings upwards when
opened. Therefore, make sure that there is
sufficient clearance above the trunk lid.
If the trunk cannot be unlocked with the
SmartKey or KEYLESS-GO, use the
mechanical key.
If you use the mechanical key to unlock and
open the trunk lid, the anti-theft alarm system
will be triggered ( Y page 69).
XTake the mechanical key out of the
SmartKey ( Y page 75).XInsert the mechanical key into the trunk lid
lock as far as the stop.XTurn the mechanical key counter-clockwise
from position 1 as far as it will go to
position 2.
The trunk is unlocked.XTurn the mechanical key back to position
1 and remove it.XInsert the mechanical key into the
SmartKey.
Trunk emergency release
You can open the trunk lid from inside the
vehicle with the emergency release button.
XBriefly press emergency release
button :.
The trunk lid unlocks and opens.
The trunk lid can be unlocked and opened
with the trunk lid emergency release when
the vehicle is stationary or while driving.
Trunk lid emergency release light:
R emergency release button : flashes for
30 minutes after the trunk lid is opened.
R emergency release button : flashes for
60 minutes after the trunk lid is closed.
The trunk lid emergency release does not
open the trunk lid if the battery is
disconnected or discharged.
Trunk85Opening/closingZ

Side windows
Important safety notes
GWARNING
When opening or closing the door windows,
make sure that there is no danger of anyone
being harmed by the opening/closing
procedure.
The door windows are equipped with
automatic operation and the anti-entrapment
feature. If in automatic mode a door window
encounters an obstruction that blocks its
path, the anti-entrapment feature will stop the
door window and open it slightly.
The door windows operate differently when
the switch is pulled. See the "Problems with
door windows" section for details.
The closing of the door windows can be
immediately halted by releasing the switch or,
if the switch was pulled past the resistance
point and released, by either pressing or
pulling the respective switch.
If a door window encounters an obstruction
that blocks its path in a circumstance where
you are closing the windows by pressing and
holding the & button on the SmartKey or
by pressing and holding the lock button
(vehicles with KEYLESS-GO) on an outside
door handle, the anti-entrapment feature will
not operate.
Activate the override switch when children
are riding in the back seats of the vehicle. The
children may otherwise injure themselves,
e.g. by becoming trapped in the door window
opening.
GWARNING
Do not keep any part of your body up against
the window pane when opening a window. The
downward motion of the pane may pull that
part of your body down between the window
pane and the door frame and trap it there. If
there is a risk of entrapment, release the
switch and pull it to close the window.
Opening and closing the side
windows:Front left;Front right=Rear right?Rear left
The switches for all side windows are located
on the driver's door. There is also a switch on
each door for the corresponding side window.
The switches on the driver's door take
precedence.
i The side windows cannot be operated
from the rear when the override feature for
the side windows is activated ( Y page 59).
XTurn the SmartKey to position 1 or 2 in the
ignition lock.XTo open: press the corresponding switch.XTo close: pull the corresponding switch.
i
If you press the switch beyond the point
of resistance, an automatic opening/
closing process is started in the
corresponding direction. You can stop
automatic operation by operating the
switch again.
i You can continue to operate the side
windows after you switch off the engine or
remove the SmartKey. This function is
available for up to five minutes or until the
driver's or front-passenger door is opened.
86Side windowsOpening/closing

Convenience opening feature
You can ventilate the vehicle before you start
driving. To do this, the key is used to carry out
the following functions simultaneously:
R unlock the vehicle
R open the side windows
R open the sliding sunroof
R switch on the seat ventilation for the
driver's seat
i The convenience opening feature can
only be operated using the SmartKey. The
SmartKey must be close to the driver's
door handle.XPoint the tip of the SmartKey at the driver's
door handle.XPress and hold the % button until the
side windows and the sliding sunroof are in
the desired position.XTo interrupt convenience opening:
release the % button.
Convenience closing
General information
When you lock the vehicle, you can
simultaneously:
R close the side windows
R close the sliding sunroof
GWARNING
When closing the door windows and the
sliding sunroof, make sure that there is no
danger of anyone being harmed by the closing
procedure.
If potential danger exists, proceed as follows:
R Release the & button to stop the closing
procedure. To open, press and hold the
% button. To continue the closing
procedure after making sure that there is
no danger of anyone being harmed by the
closing procedure, press and hold the
& button.
Vehicles with KEYLESS-GO:
R Release the sensor surface on the outside
door handle to stop the closing procedure.
R Immediately pull on the same outside door
handle and hold firmly. The door windows
and the sliding sunroof will open for as long
as the door handle is held but the door is
not opened.
Using the SmartKey
i The SmartKey must be close to the
driver's door handle.
XPoint the tip of the SmartKey at the driver's
door handle.XPress and hold the & button until the
side windows and the sliding sunroof are
fully closed.XMake sure that all the side windows and the
sliding sunroof are closed.XTo interrupt convenience closing:
release the & button.
Using KEYLESS-GO
The KEYLESS-GO key must be outside the
vehicle. All the doors must be closed.
XTouch recessed sensor surface : on the
door handle until the side windows and the
sliding sunroof are fully closed.
i Make sure you only touch recessed
sensor surface :.
XMake sure that all the side windows and the
sliding sunroof are closed.Side windows87Opening/closingZ

XTo interrupt convenience closing:
release recessed sensor surface : on the
door handle.
Resetting the side windows
You must reset each side window if a side
window can no longer be closed fully.
XClose all the doors.XTurn the SmartKey to position 1 or 2 in the
ignition lock.XPull the corresponding switch on the door
control panel until the side window is
completely closed. ( Y page 86)XHold the switch for an additional second.
If the side window opens again slightly:
XImmediately pull the corresponding switch
on the door control panel until the side
window is completely closed ( Y page 86).XHold the switch for an additional second.XIf the corresponding side window remains
closed after the button has been released,
the side window has been reset correctly.
If this is not the case, repeat the steps
above again.
Problems with the side windows
Problem: a side window cannot be closed
because it is blocked by objects, e.g.
leaves in the window guide.
XRemove the objects.XClose the side window.
Problem: a side window cannot be closed
and you cannot see the cause.
GWARNING
Closing the side windows with increased force
or without the anti-entrapment feature could
lead to serious or even fatal injury. Make sure
that nobody can become trapped when
closing the side windows.
If a side window is obstructed during closing
and reopens again slightly:XImmediately after the window blocks, pull
the corresponding switch again until the
side window has closed.
The side window is closed with increased
force.
If a side window is obstructed again during
closing and reopens again slightly:
XImmediately after the window blocks, pull
the corresponding switch again until the
side window has closed.
The side window is closed without the anti-
entrapment feature.GWARNING
Pulling and holding the switch to close the
door window immediately after it had been
blocked two times will cause the door window
to close without the anti-entrapment feature
for as long as you hold the switch.
Sliding sunroof
Important safety notes
GWARNING
When opening or closing the sliding sunroof,
make sure that there is no danger of anyone
being harmed by the opening/closing
procedure.
The sliding sunroof is equipped with
automatic operation and the anti-entrapment
feature. If the movement of the sliding sunroof
is blocked during the closing procedure, the
sliding sunroof will stop and open slightly.
The sliding sunroof operates differently when
the sliding sunroof switch is pressed and held.
See the "Problems with the sliding sunroof"
section for more details.
The opening/closing procedure of the sliding
sunroof can be immediately halted by
releasing the sliding sunroof switch or, if the
sliding sunroof switch was moved past the
88Sliding sunroofOpening/closing

resistance point and released, by moving the
sliding sunroof switch in any direction.GWARNING
The sliding sunroof is made out of glass. In the
event of an accident, the glass may shatter.
This may result in an opening in the roof.
In a vehicle rollover, occupants not wearing
their seat belts or not wearing them properly
may be thrown out of the opening. Such an
opening also presents a potential for injury for
occupants wearing their seat belts properly,
as entire body parts or portions of them may
protrude from the passenger compartment.
! Only open the sliding sunroof if it is free
of snow and ice. Otherwise, malfunctions
may occur.
Do not allow anything to protrude from the
sliding sunroof. Otherwise, the seals could
be damaged.
! The weather can change abruptly. It could
start to rain or snow. Make sure that the
sliding sunroof is closed when you leave the
vehicle. The vehicle electronics can be
damaged if water enters the vehicle
interior.
i Resonance noises can occur in addition
to the usual airflow noises when the sliding
sunroof is open. They are caused by minor
pressure fluctuations in the vehicle interior.
Change the position of the sliding sunroof
or open a side window slightly to reduce or
eliminate these noises.
Operating the sliding sunroof
Opening and closing
i You can continue to operate the sliding
sunroof after switching off the engine or
removing the SmartKey from the ignition
lock. This function is available for up to five
minutes or until the driver's or front-
passenger door is opened.
Overhead control panel
:To raise;To open=To close/lowerXTurn the SmartKey to position 1 or 2 in the
ignition lock.XPress or pull the 3 switch in the
corresponding direction.
i If you press the 3 switch beyond the
point of resistance, an automatic opening/
closing process is started in the
corresponding direction. You can stop
automatic operation by operating the
switch again.
When opening and raising the roof,
automatic operation is only available if the
sliding sunroof is in the closed position.
The sun protection cover automatically opens
along with the sliding sunroof. You can open
or close the sun protection cover manually
when the sliding sunroof is raised or closed.
Resetting
Reset the sliding sunroof if it does not move
smoothly.
XTurn the SmartKey to position 2 in the
ignition lock.XRaise the sliding sunroof fully at the rear
( Y page 89).XKeep the 3 switch pressed for another
second.Sliding sunroof89Opening/closingZ

XMake sure that the sliding sunroof can be
fully opened and closed again (Y page 89).XIf this is not the case, repeat the steps
above again.
! If the sliding sunroof still cannot be
opened or closed fully after resetting,
contact a qualified specialist workshop.
Problems with the sliding sunroof
Problem: the sunroof cannot be closed
and you cannot see the cause.
GWARNING
You could be severely or even fatally injured
when closing the sliding sunroof with
increased closing force or if the anti-
entrapment feature is deactivated. Make sure
that nobody can become trapped when
closing the sliding sunroof.
If the sliding sunroof is obstructed during
closing and reopens again slightly:
XImmediately after the sliding sunroof
blocks, pull the 3 switch in the
overhead control panel down to the point
of resistance and hold it until the sliding
sunroof is closed.
The sliding sunroof is closed with increased
force.
If the sliding sunroof is obstructed again
during closing and reopens again slightly:
XImmediately after the sliding sunroof
blocks, pull the 3 switch in the
overhead control panel down to the point
of resistance and hold it until the sliding
sunroof is closed.
The sliding sunroof is closed without the
anti-entrapment feature.GWARNING
Pressing and holding the sliding sunroof
switch to close the sliding sunroof
immediately after it had been blocked two
times will cause the sliding sunroof to close
without the anti-entrapment feature for as
long as you hold the switch.
! If the sliding sunroof still cannot be
opened or closed due to a malfunction,
contact a qualified specialist workshop,
e.g. an authorized Mercedes-Benz Center.90Sliding sunroofOpening/closing

Seats
Important safety notes
GWARNING
In order to avoid possible loss of vehicle
control, all seat, head restraint, steering
wheel and rear view mirror adjustments, as
well as fastening of seat belts, must be done
before setting the vehicle in motion.
GWARNING
Do not adjust the driver's seat while driving.
Adjusting the seat while driving could cause
the driver to lose control of the vehicle.
Never travel in a moving vehicle with the seat
backrest in an excessively reclined position as
this can be dangerous. You could slide under
the seat belt in a collision. If you slide under
it, the seat belt would apply force at the
abdomen or neck. This could cause serious or
fatal injuries. The seat backrest and seat belts
provide the best restraint when the wearer is
in a position that is as upright as possible and
seat belts are properly positioned on the
body.
GWARNING
Your seat belt must be adjusted so that you
can correctly fasten your seat belt.
Observe the following points:
R adjust the seat backrest until your arms are
slightly angled when holding the steering
wheel.
R adjust the seat to a comfortable seating
position that still allows you to reach the
accelerator/brake pedal safely. The
position should be as far back as possible
with the driver still able to operate the
controls properly.
R adjust the head restraint so that it is as
close to the head as possible and the center
of the head restraint supports the back of
the head at eye level.
R never place hands under the seat or near
any moving parts while a seat is being
adjusted.
Failure to do so could result in an accident
and/or serious personal injury.GWARNING
The electrically adjustable seats can be
operated at any time. Therefore, do not leave
children unattended in the vehicle, or with
access to an unlocked vehicle. A child's
unsupervised access to a vehicle could result
in an accident and/or serious personal injury.
GWARNING
According to accident statistics, children are
safer when properly restrained in the rear
seating positions than in the front seating
position. Thus, we strongly recommend that
children be placed in the rear seats whenever
possible. Regardless of seating position,
children 12 years old and under must be
seated and properly secured in an
appropriately sized infant restraint, toddler
restraint, or booster seat recommended for
the size and weight of the child. For additional
information, see "Children in the vehicle".
A child's risk of serious or fatal injuries is
significantly increased if the child restraints
are not properly secured in the vehicle and/
or the child is not properly secured in the child
restraint.
GWARNING
For your protection, drive only with properly
positioned head restraints.
Adjust the head restraint so that it is as close
to the head as possible and the center of the
head restraint supports the back of the head
at eye level. This will reduce the potential for
injury to the head and neck in the event of an
accident or similar situation.
Seats93Seats, steering wheel and mirrorsZ

XTo remove: pull the head restraint up to
the stop.XPress release catch : and pull the head
restraint out of the guides.XTo re-install: insert the head restraint so
that the notches on the bar are on the left
when viewed in the direction of travel.XPush the head restraint down until you hear
it engage in position.
Adjusting the multicontour seat 5
You can adjust the contour of the driver's seat
so as to provide optimum support for your
back and sides.
:To adjust the thigh cushion;To adjust the backrest contour in the
lumbar region=To adjust the backrest contour in the
upper back region?To adjust the side bolsters of the seat
backrestXMake sure that the SmartKey is in position
2 in the ignition lock.
Adjusting the active multicontour
seat
The active multicontour seat on the driver's
side automatically adapts the sides of the
backrest to your current driving style. You can
adjust the contour of the seats individually so
as to provide optimum support for your back
and sides.:To adjust the seat cushion length;To switch the dynamic function on or off=To adjust the side bolsters of the seat
backrest?To switch the massage function on or offATo adjust the contour of the backrest to
increase/decrease supportBTo adjust the height/depth of the
backrest contour
Dynamic function
The dynamic function adjusts the air cushions
in the side bolsters of the seat backrests to
ensure ideal lateral support at all times.
You can choose between two different levels.
Level 1 (one
indicator lamp)Standard setting:
slightly increased
lateral support and
slow build-up of air
pressure in the side
bolsters of the seat
backrest.Level 2 (two
indicator lamps)Sport setting:
increased lateral
support and fast
build-up of pressure
in the side bolsters
of the seat backrest.5 Canada only.96SeatsSeats, steering wheel and mirrors

The system automatically switches down
from level 2 to level 1 after approximately ten
minutes.
The system automatically switches off
approximately 20 minutes after it is set to
level 1.XMake sure that the SmartKey is in position
2 in the ignition lock.XTo switch on: press button : repeatedly
until the desired heating level is set.XTo switch off: press button : repeatedly
until all the indicator lamps go out.
Problems with the seat heating
The seat heating has switched off
prematurely or cannot be switched on. The
vehicle's electrical system voltage is too low
because too many electrical consumers are
switched on.
XSwitch off electrical consumers which you
do not need, such as the rear window
defroster or interior lighting.
Switching the seat ventilation on/off
Switching on/off
The three blue indicator lamps in the buttons
indicate the ventilation level you have
selected.
i If the battery voltage is too low, the seat
ventilation may switch off.
XMake sure that the SmartKey is in position
2 in the ignition lock.XTo switch on: press button : repeatedly
until the desired ventilation level is set.
i You can open the side windows and the
sliding sunroof with the SmartKey
( Y page 87). The seat ventilation of the
driver's seat automatically switches to the
highest level.
XTo switch off: press button : repeatedly
until all the indicator lamps go out.
Problems with the seat ventilation
The seat ventilation has switched off
prematurely or cannot be switched on. The
vehicle's electrical system voltage is too low
because too many electrical consumers are
switched on.
XSwitch off electrical consumers which you
do not need, such as the rear window
defroster or interior lighting.
Steering wheel
Important safety notes
GWARNING
Do not adjust the steering wheel while driving.
Adjusting the steering wheel while driving
could cause the driver to lose control of the
vehicle.
The electrical steering wheel adjustment
feature can be operated at any time.
Therefore, do not leave children unattended
in the vehicle, or with access to an unlocked
vehicle. A child's unsupervised access to a
vehicle could result in an accident and/or
serious personal injury.
98Steering wheelSeats, steering wheel and mirrors

Adjusting the steering wheel
electrically:To adjust the steering wheel height;To adjust the steering wheel position
(fore-and-aft adjustment)
i Related topics:
R EASY-ENTRY/EXIT feature
( Y page 99)
R Storing settings ( Y page 102)
Steering wheel heating
Switching on/off
The steering-wheel heating heats the leather
areas of the steering wheel.
XMake sure that the SmartKey is in position
2 in the ignition lock.XTo switch on/off: turn the lever in the
direction of arrow : or ;.
Indicator lamp = lights up or goes out.i The steering wheel heating may switch off
temporarily if:
R the temperature of the vehicle interior is
above 86 °F (30 °C)
R the temperature of the steering wheel is
above 95 °F (35 °C).
Indicator lamp = remains on.
Problems with the steering wheel
heating
If the steering wheel heating indicator lamp
on the lower left lever of the steering column
is flashing, the steering wheel heating has
switched off automatically. The vehicle's
electrical system voltage is too low because
too many electrical consumers are switched
on.
XSwitch off electrical consumers which you
do not need, such as the rear window
defroster or interior lighting.
Once the battery is sufficiently charged, the
steering wheel heating will switch back on
automatically.
EASY-ENTRY/EXIT system
Important safety notes
The EASY-ENTRY/EXIT feature makes getting
in and out of your vehicle easier.
You can activate and deactivate the EASY-
ENTRY/EXIT feature in the on-board
computer ( Y page 212).
GWARNING
You must make sure no one can become
trapped or injured by the moving steering
wheel when the easy-entry/exit feature is
activated.
To stop steering wheel movement, move
steering wheel adjustment stalk or press the
memory position switch.
Do not leave children unattended in the
vehicle, or with access to an unlocked vehicle.
Children could open the driver's door and
Steering wheel99Seats, steering wheel and mirrorsZ