emergency towing MERCEDES-BENZ CLS 2012 Owners Manual

ATA (Anti-Theft Alarm system)Activating/deactivating ...................69
Function ........................................... 69
Switching off the alarm ....................69
ATTENTION ASSIST
Activating/deactivating .................207
Display message ............................ 229
Function/notes ............................. 180
Audio menu (on-board computer) .... 203
Audio system see separate operating instructions
Authorized Mercedes-Benz Center
see Qualified specialist workshop
AUTO lights
Display message ............................ 226
see Lights
Automatic engine start (ECO start/
stop function) .................................... 136
Automatic engine switch-off (ECO
start/stop function) .......................... 136
Automatic headlamp mode .............. 107
Automatic transmission Automatic drive program ...............144
Changing gear ............................... 142
DIRECT SELECT lever .....................140
Display message ............................ 237
Driving tips .................................... 142
Emergency running mode ..............147
Kickdown ....................................... 142
Manual drive program ....................145
Problem (malfunction) ...................147
Program selector button ................143
Pulling away ................................... 135
Selector lever ................................ 139
Shift ranges ................................... 144
Starting the engine ........................134
Steering wheel paddle shifters ......144
Transmission position display ........140
Automatic transmission
emergency mode ............................... 147
B
Back support see Lumbar support
Backup lamp
Changing bulbs .............................. 113
Display message ............................ 225
Bag hook ............................................ 260
BAS (Brake Assist System) ................. 62
Basic settings see Settings
BAS PLUS (Brake Assist System
PLUS) .................................................... 62
Battery (key) Checking .......................................... 76
Battery (SmartKey)
Important safety notes ....................76
Replacing ......................................... 76
Battery (vehicle)
Charging ........................................ 304
Display message ............................ 228
Important safety notes ..................302
Jump starting ................................. 305
Belt
see Seat belts
Blind Spot Assist
Activating/deactivating .................207
Notes/function .............................. 184
see Active Blind Spot Assist
Bottle holder ...................................... 263
Brake Assist System see BAS (Brake Assist System)
Brake fluid
Display message ............................ 219
Notes ............................................. 350
Brake fluid level ................................ 284
Brake lamps Display message ............................ 224
Brakes
ABS .................................................. 61
BAS .................................................. 62
BAS PLUS ........................................ 62
Brake fluid (notes) .........................350
Display message ............................ 217
Driving tips .................................... 152
Important safety notes ..................152
Maintenance .................................. 153
Parking brake ................................ 151
Warning lamp ................................. 243
Breakdown
see Flat tire
see Towing away
Bulbs
see Changing bulbs Index5

E
EASY-ENTRY feature Activating/deactivating .................212
Function/notes ................................ 99
EASY-EXIT feature
Crash-responsive ........................... 100
Function/notes ................................ 99
Switching on/off ........................... 212
EBD (electronic brake force
distribution) Display message ............................ 218
Function/notes ................................ 67
ECO start/stop function
Deactivating/activating .................137
General information .......................135
Electrical fuses
see Fuses
Electronic brake force distribution
see EBD (Electronic Brake force
Distribution)
Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Electronic Traction System
see ETS/4ETS (Electronic
Traction System)
Emergency release
Driver's door .................................... 81
Fuel filler flap ................................. 149
Trunk ............................................... 85
Vehicle ............................................. 81
Emergency spare wheel
Storage location ............................ 295
Stowing .......................................... 295
Emergency Tensioning Devices
Function ........................................... 54
Safety guidelines ............................. 37
Emissions purification
Service and warranty information ....21
Engine
Check Engine warning lamp ........... 248
Display message ............................ 226
ECO start/stop function ................135
Emergency starting ........................309
Engine number ............................... 346
Irregular running ............................ 138
Starting problems ..........................138Starting the engine with the
SmartKey ....................................... 134
Starting with KEYLESS-GO .............134
Switching off .................................. 150
Engine electronics
Problem (malfunction) ...................138
Engine oil
Adding ........................................... 282
Additives ........................................ 349
Checking the oil level ..................... 281
Display message ............................ 228
Filling capacity ............................... 347
Notes about oil grades ................... 349
Notes on oil level/consumption ....281
Temperature (on-board computer) . 213
Viscosity ........................................ 349
ESP ®
(Electronic Stability
Program) AMG menu (on-board computer) ...213
Deactivating/activating (AMG
vehicles) .......................................... 65
Deactivating/activating (except
AMG vehicles) ................................ 206
Deactivating/activating (notes;
except AMG vehicles) ......................64
Display message ............................ 217
ETS/4ETS ........................................ 64
Function/notes ................................ 63
Important safety information ...........63
Warning lamp ................................. 245
ETS/4ETS (Electronic Traction
System) ................................................ 64
Exhaust tail pipe (cleaning
instructions) ...................................... 290
Exterior lighting see Lights
Exterior mirrors
Adjusting ....................................... 100
Dipping (automatic) .......................101
Folding in/out (automatically) .......101
Folding in/out (electrically) ...........101
Folding in when locking (on-board
computer) ...................................... 212
Out of position (troubleshooting) ...101
Setting ........................................... 101
Storing settings (memory
function) ........................................ 102
Storing the parking position ..........102Index9

Sliding sunroofImportant safety notes ....................88
Opening/closing .............................. 89
Problem (malfunction) .....................90
Resetting ......................................... 89
SmartKey
Changing the battery .......................76
Changing the programming .............75
Checking the battery .......................76
Convenience closing feature ............87
Convenience opening feature ..........87
Display message ............................ 239
Door central locking/unlocking .......72
Important safety notes ....................72
Loss ................................................. 78
Mechanical key ................................ 75
Positions (ignition lock) .................132
Problem (malfunction) .....................78
Starting the engine ........................134
Snow chains ...................................... 317
Socket Under the armrest .........................266
Sockets
Center console .............................. 267
Points to observe before use .........266
Rear compartment .........................267
Trunk ............................................. 267
Spare wheel
Notes/data .................................... 341
Storage location ............................ 295
Stowing .......................................... 295
see Emergency spare wheel
Specialist workshop ............................ 22
Speed, controlling see Cruise control
Speedometer
Digital ............................................ 201
In the Instrument cluster .................27
Segments ...................................... 197
Selecting the unit of
measurement ................................ 208
see Instrument cluster
SPORT handling mode
Activating/deactivating (AMG
vehicles) .......................................... 65
Warning lamp ................................. 246SRS (Supplemental Restraint
System) Display message ............................ 221
Introduction ..................................... 36
Warning lamp ................................. 247
Warning lamp (function) ................... 36
Standing lamps
Display message ............................ 225
Switching on/off ........................... 106
Starting (engine) ................................ 134
Station see Radio
Steering (display message) .............. 239
Steering wheel Adjusting (electrically) .....................99
Button overview ............................... 29
Buttons (on-board
computer) ...................................... 197
Important safety notes ....................98
Paddle shifters ............................... 144
Steering wheel heating ....................99
Storing settings (memory
function) ........................................ 102
Steering wheel (cleaning
instructions) ...................................... 291
Steering wheel heating Indicator lamp (malfunction) ............99
Switching on/off .............................. 99
Steering wheel paddle shifters ........ 144
Stopwatch (RACETIMER) ................... 213
Stowage compartments Armrest (under) ............................. 257
Glove box ....................................... 256
Parcel net ...................................... 258
Rear ............................................... 258
Under driver's seat/front-
passenger seat .............................. 258
Stowage space
Center console .............................. 257
Cup holders ................................... 261
Important safety information .........256
Stowage well beneath the trunk
floor .................................................... 260
Summer opening see Convenience opening feature
Summer tires ..................................... 316
Sun visor ............................................ 26316Index

GVW (Gross Vehicle Weight)
(definition) ..................................... 336
GVWR (Gross Vehicle Weight
Rating) (definition) .........................336
Important safety notes ..................314
Increased vehicle weight due to
optional equipment (definition) ......336
Kilopascal (kPa) (definition) ...........336
Labeling (overview) ........................331
Load bearing index (definition) ......337
Load index ..................................... 334
Load index (definition) ...................336
Maximum loaded vehicle weight
(definition) ..................................... 336
Maximum load on a tire
(definition) ..................................... 337
Maximum permissible tire
pressure (definition) ....................... 337
Maximum tire load .........................329
Maximum tire load (definition) .......337
Optional equipment weight
(definition) ..................................... 337
PSI (pounds per square inch)
(definition) ..................................... 337
Replacing ....................................... 338
Service life ..................................... 315
Sidewall (definition) .......................337
Speed index (definition) .................336
Storing ........................................... 339
Structure and characteristics
(definition) ..................................... 335
Temperature .................................. 331
TIN (Tire Identification Number)
(definition) ..................................... 337
Tire bead (definition) ......................337
Tire pressure (definition) ................337
Tire pressures (recommended) ......335
Tire size (data) ............................... 339
Tire size designation, load-bearing
capacity, speed index ....................332
Tire tread ....................................... 315
Tire tread (definition) .....................337
Total load limit (definition) .............338
Traction ......................................... 330
Traction (definition) .......................338
Tread wear ..................................... 330
Uniform Tire Quality Grading
Standards ...................................... 330Uniform Tire Quality Grading
Standards (definition) ....................335
Unladen weight (definition) ............336
Wear indicator (definition) .............338
Wheel rim (definition) ....................336
see Flat tire
Top Tether ............................................ 58
Towing Important safety guidelines ...........306
Installing the towing eye ................307
Removing the towing eye ...............308
With the rear axle raised ................308
Towing away
With both axles on the ground .......308
Tow-starting
Emergency engine starting ............309
Important safety notes ..................306
Transmission
see Automatic transmission
Transporting the vehicle .................. 309
Trim pieces (cleaning instructions) . 291
Trip computer (on-board
computer) .......................................... 201
Trip meter see Trip odometer
Trip odometer
Calling up ....................................... 201
Resetting (on-board computer) ......202
Trunk
Emergency release ..........................85
Important safety guidelines .............82
Locking separately ...........................84
Opening/closing (automatically
from outside) ................................... 83
Opening (automatically from
inside) .............................................. 84
Trunk lid
Display message ............................ 238
Opening/closing .............................. 82
Trunk load (maximum)
see Technical data
Turn signals
Display message ............................ 224
Switching on/off ........................... 108
see Turn signals
Type identification plate
see Vehicle identification plate 18Index

U
Unlocking Emergency unlocking .......................81
From inside the vehicle (central
unlocking button) ............................. 80
V
Vanity mirror (in sun visor) .............. 263
Vehicle Correct use ...................................... 23
Data acquisition ............................... 23
Display message ............................ 237
Equipment ....................................... 21
Individual settings ..........................208
Limited Warranty ............................. 23
Loading .......................................... 325
Locking (in an emergency) ...............81
Locking (SmartKey) .......................... 73
Lowering ........................................ 301
Maintenance .................................... 22
Parking for a long period ................ 152
Pulling away ................................... 135
Raising ........................................... 297
Reporting problems .........................23
Towing away .................................. 306
Transporting .................................. 309
Unlocking (in an emergency) ...........81
Unlocking (SmartKey) ......................73
Vehicle battery
see Battery (vehicle)
Vehicle dimensions
see Technical data
Vehicle emergency locking ................ 81
Vehicle identification number see VIN
Vehicle identification plate .............. 345
Vehicle level AIRMATIC ...................................... 168
Vehicle level (display message) ....... 229
Vehicle tool kit .................................. 294
Vehicle weights see Technical data
Video (DVD) ........................................ 204
Video DVD (on-board computer) ...... 204
VIN ...................................................... 345
W
Warning and indicator lamps ABS ................................................ 244
Brakes ........................................... 243
Check Engine ................................. 248
Coolant .......................................... 249
Cruise control ................................ 155
Distance warning ........................... 251
DISTRONIC PLUS ........................... 251
ESP ®
.............................................. 245
ESP ®
OFF ....................................... 246
Fuel tank ........................................ 248
LIM (DISTRONIC PLUS) ..................159
Overview .......................................... 28
PASSENGER AIRBAG OFF
indicator lamp .................................. 43
Reserve fuel ................................... 248
Seat belt ........................................ 241
SPORT handling mode ...................246
SRS ................................................ 247
Tire pressure monitor ....................252
Warranty ............................................ 344
Washer fluid
Display message ............................ 239
see Windshield washer system
Weight
see Technical data
Wheel bolt tightening torque ........... 301
Wheel chock ...................................... 297
Wheels Changing/replacing .......................338
Changing a wheel .......................... 296
Checking ........................................ 315
Cleaning ......................................... 287
Important safety notes ..................314
Mounting a wheel .......................... 299
Removing a wheel ..........................299
Storing ........................................... 339
Tightening torque ........................... 301
Wheel size/tire size .......................339
Window curtain air bag
Display message ............................ 221
Operation ......................................... 42
Windows
Cleaning ......................................... 288
see Side windows Index19

Immediately brake the vehicle to increase
your distance to the preceding vehicle. The
warning sound is intended as a final caution
in which you should intercede with your own
braking inputs to avoid a potentially
dangerous situation. Do not wait for the
operation of the warning signal to intercede
with your own braking. This will result in
potentially dangerous emergency braking
which will not always result in an impact being
avoided.
Tailgating increases the risk of an accident.GWARNING
DISTRONIC PLUS brakes your vehicle with a
maximum deceleration of 13 ft/s 2
(4 m/s 2
).
This is equivalent to approximately 40 % of
your vehicle's maximum possible
deceleration.
You need to brake yourself to prevent a
collision. DISTRONIC PLUS brakes the vehicle
to restore the set distance from the vehicle
ahead or the set speed.
GWARNING
If you do not receive visual or acoustic
warning signals during a critical traffic
situation, DISTRONIC PLUS has either not
recognized the collision risk, has been
deactivated or is malfunctioning.
Remember, whether or not DISTRONIC PLUS
is operating, it is ultimately always the drivers
responsibility to apply the brakes in order to
control the vehicle and avoid a collision.
Cruise control lever:To store the current speed or a higher
speed;To store the current speed or a lower
speed=To deactivate DISTRONIC PLUS?To store the current speed or to call up
the last stored speedATo set the specified minimum distance
Switching on DISTRONIC PLUS, storing
the current speed and maintaining it
Important safety notes
GWARNING
The vehicle can be braked when DISTRONIC
PLUS is activated. For this reason, deactivate
DISTRONIC PLUS if the vehicle is to be set in
motion by other means (e.g. in a car wash or
by towing).
In order to activate DISTRONIC PLUS, the
following conditions must be fulfilled:
R the engine must be running. It may take up
to two minutes of driving before
DISTRONIC PLUS is ready for use.
R the parking brake must not be applied.
R your vehicle must not be secured by the
electric parking brake.
R ESP ®
must be activated.
R the transmission must be in position D.
R the hood must be closed.
Driving systems159Driving and parkingZ

Make sure any children traveling with you do
not injure themselves or start a fire with the
hot cigarette lighter.
All vehicles (except AMG)
XTurn the SmartKey to position 2 in the
ignition lock.XTo open: slide cover : forwards until it
engages.XPress in cigarette lighter ;.
Cigarette lighter ; will pop out
automatically when the heating element is
red-hot.
AMG vehicles
XTo open: press on trim :.
The stowage compartment opens.
You can now see the cigarette lighter.XPress in cigarette lighter.
The cigarette lighter will pop out
automatically when the heating element is
red-hot.12 V sockets
Points to observe before use
! If you are using all sockets in the vehicle,
make sure that you do not exceed the
maximum current draw of 55 A. Otherwise,
you will overload the fuses.
The sockets can be used for accessories, e.g.
lamps or mobile phone chargers with a
maximum current draw of 180 W (15 A).
If you use the sockets for long periods when
the engine is switched off, the battery may
discharge.
XTurn the SmartKey to position 1 in the
ignition lock.
i An emergency cut-out ensures that the
on-board voltage does not drop too low. If
the on-board voltage is too low, the power
to the sockets is automatically cut. This
ensures that there is sufficient power to
start the engine.
Socket under the armrest
XOpen the stowage space under the armrest
( Y page 257).XLift up the cover of socket :.
On vehicles without ashtrays or lighters, there
is an additional socket in the center console.
266FeaturesStowing and features

If you have questions about the activation,
contact one of the following telephone
assistance services:
R USA: Mercedes-Benz Customer
Assistance Center under
1-800-FOR-MERCedes
(1-800-367-6372) or 1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
Shortly after successfully registering with the
mbrace service, a user ID and password will
be sent to you by post. You can use this
password to log in to the mbrace section
under "Owners Online" at http://
www.mbusa.com 18
.
The mbrace system is available if:
R it has been activated and is operational.
R the corresponding mobile phone network
is available for transmitting data to the
Customer Center.
R a service subscription is available.
R the starter battery is sufficiently charged.
i Determining the location of the vehicle on
a map is only possible if there is sufficient
GPS reception and the vehicle position can
be forwarded to the Customer Center.
The mbrace system
The mbrace system provides different
services, e.g.:
R automatic and manual emergency call
R Roadside Assistance call
R MB Info call
To adjust the volume during an mbrace call,
proceed as follows:
XPress the W or X button on the
multifunction steering wheel.
or
XUse the volume controller of the audio
system/COMAND.You can find further information and a
description of all available features under
"Owners Online" at http://
www.mbusa.com 19
.
System self-test
After you have switched on the ignition, the
system carries out a self-diagnosis.
GWARNING
A malfunction in the system has been
detected if one of the following conditions
occurs:
R the indicator lamp in the SOS button does
not light up during the system self-
diagnosis.
R the indicator lamp in the F Roadside
Assistance button does not light up during
the system self-diagnosis.
R The indicator lamp in the ï information
button does not light up during self-
diagnosis of the system.
R the indicator lamp in the SOS button,
F Roadside Assistance button or ï
information button continues to be lit red
after the system self-diagnosis.
R The Tele Aid Inoperative or Tele Aid
Not Activated message appears in the
multifunction display after the system self-
test.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
the event of an emergency, assistance must
be summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R USA: Mercedes-Benz Customer Assistance
Center under
1-800-FOR-MERCedes(1-800-367-6372)
or 1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
18 USA only.
19 USA only.268FeaturesStowing and features

Emergency call
Important safety notes
! A license agreement must exist in order
to activate the mbrace service. Ensure that
your system is activated and ready for use,
and press the ï MB Info call button to
register. If any of the steps mentioned is
not carried out, the system may not be
activated.
If you have questions about the activation,
contact one of the following telephone
assistance services:
R USA: Mercedes-Benz Customer
Assistance Center under
1-800-FOR-MERCedes
(1-800-367-6372) or 1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
An emergency call is dialed automatically if
an air bag or Emergency Tensioning Device is
triggered.
i An mbrace emergency call that has been
initiated automatically cannot be
terminated by the customer.
An emergency call can also be initiated
manually.
As soon as the emergency call has been
initiated, the indicator lamp in the SOS button
flashes. The Connecting Call message
appears on the multifunction display.
The audio output is muted.
Once a connection has been established, the
Call Connected message appears in the
multifunction display.
All important information on the emergency
is transmitted, for example:
R current location of the vehicle (as
determined by the GPS system)
R vehicle identification number
R information on the type of emergency
Shortly after the emergency call has been
initiated, a voice connection is automatically
established between the Mercedes-Benz
Customer Assistance Center and the vehicle
occupants. If the vehicle occupants respond,
the Mercedes-Benz Customer Assistance
Center attempts to get more information on
the emergency.
i If no vehicle occupant answers, an
ambulance is immediately sent to the
vehicle.GWARNING
If the indicator lamp in the SOS button is
flashing continuously and no voice
connection to the Mercedes-Benz Customer
Assistance Center was established, then the
mbrace system could not initiate an
emergency call (e.g. the relevant cellular
phone network is not available).
The message Call Failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
Making an emergency call
XTo initiate an emergency call
manually: press cover : briefly to open
it.XPress SOS button ; briefly.
The indicator lamp in SOS button ;
flashes until the emergency call is
concluded.Features269Stowing and featuresZ

XWait for a voice connection to the
Mercedes-Benz Customer Assistance
Center.XAfter the emergency call is ended, close
cover :.GWARNING
If you feel in any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the SOS button. Carefully leave the
vehicle and move to a safe location. The
Mercedes-Benz Customer Assistance Center
will automatically contact local emergency
officials with the vehicle's approximate
location if they receive an automatic SOS
signal and cannot make voice contact with the
vehicle occupants.
Roadside Assistance button
XPress and hold Roadside Assistance
button : for more than two seconds.
This initiates a call to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in Roadside Assistance button :
flashes while the call is active. The
Connecting Call message appears in the
multifunction display. The audio output is
muted.
If a connection can be established, the Call
Connected message appears in the
multifunction display.
If a cellular phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
i The COMAND display shows that an
mbrace call is active. During the call, you
can change to the navigation menu by
pressing the NAVI button on COMAND, for
example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.XDescribe the type of assistance needed.
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or organizes for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center. You may be charged
for services such as repair work and/or
towing. Further details are available in your
mbrace manual.
i The mbrace system failed to initiate a
Roadside Assistance call if:
R the indicator lamp in Roadside
Assistance button : is flashing
continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
The Call Failed message appears in the
multifunction display.
XTo end a call: press the ~ button on the
multifunction steering wheel.
or
XPress the corresponding button for ending
a phone call on COMAND.270FeaturesStowing and features