keyless MERCEDES-BENZ CLS 2014 User Guide

ProblemPossible causes/consequences andSolutions
The engine cannot be
started using the
SmartKey.
The on-board voltage is too low.
XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary
(Ypage 324).
or
XJump-start the vehicle (Ypage 326).
or
XConsultaqualified specialist workshop.
The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle.
Adoor is open. Therefore, the SmartKey cannot be detected as
easily.
XClose the door and try to start the vehicle again.
There is interferencefromapowerful source of radio waves.
XStart your vehicle with the SmartKey in the ignition lock.
Doors
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshiftingthe automatic transmission out of
park positionP
RStart the engine.
There isarisk of an accident and injury.
When leaving the vehicle, alwaystake the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
GWARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there isarisk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
Unlocking and opening doors from
the inside
You can openadoor from inside the vehicle
even if it has been locked. If the vehicle has
been locked with the SmartKey or with
KEYLESS-GO, openingadoor from the inside
will trigger the anti-theft alarm system.
Switch off the alarm (Ypage 74).
You can only open the rear doors from inside
the vehicle if they are not secured by the
child-proof locks (Ypage 65).
82Doors
Opening and closing

XTo unlockafrontdoor:pull door
handle.
Locking knobpops up.
The door is unlockedand can be opened.
XTo openafrontdoor:pull door
handle.
XTo unlockarear door:pull up locking
knob.
The door is unlockedand can be opened.
XTo openarear door:pull door handle.
Centrally lockingand unlockingthe
vehicle from the inside
Youcan centrallylockorunlock the vehicle
from the inside.
XTo unlock:press button.
XTo lock:press button.
If allthe doors areclosed,the vehiclelocks.
Meanwhile, the fuel fillerflap will not be
locked or unlocked.
You cannot unlockthe vehicle centrally from
the insideifthe vehicle has been locked with
the SmartKey or KEYLESS-GO.
You can openadoor frominside the vehicle
evenifithas been locked.
You can only open therear doorsfrominside
thevehicle if they are notsecured by the
child-proof locks (Ypage 65).
If the vehicle has been locked using the
lockingbutton for the central locking, or has
been locked automatically, andadoor is
opened from the inside:
Rthe vehicle will be fully unlocked if it had
previously been fully unlocked
Ronly the door which has been opened form
the inside is unlocked if only the driver's
door had been previously unlocked
Automatic locking feature
XTo deactivate:press and hold button
for about five seconds untilatonesounds.
XTo activate:press and hold buttonfor
about five seconds untilatonesounds.
iIf you press one of the two buttonsand
do not hearatone, the relevant setting has
already been selected.
The vehicle is locked automatically when the
ignition is switched on and the wheels are
turning.
Doors83
Opening and closing
Z

especially if the vehicle is in motion.There is
arisk of poisoning.
Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open.
GWARNING
If persons, particularly children are subjected
to prolonged exposure to extremeheat or
cold, there isarisk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
!The trunk lid swings upwards when
opened. Therefore, make sure that there is
sufficient clearance above the trunk lid.
iOpening dimensions of the trunk lid
(Ypage 379).
You should preferably place luggage or loads
in the cargo compartment. Observe the
loading guidelines (Ypage 278).
Do not leave the SmartKey in the trunk.You
could otherwise lock yourself out.
Vehicles without trunk lid remote closing
feature:the trunk lid can be:
Ropened and closed manually from outside
Ropened automatically from outside
Ropened automatically from inside
Rlocked separately
Runlocked with the mechanical key
Ropened with the emergency release button
Vehicles with trunk lid remote closing
feature:the trunk lid can be:
Ropened and closed manually from outside
Ropened and closed automatically from
outside
Ropened and closed automatically from
inside
Rlocked separately
Runlocked with the mechanical key
Ropened with the emergency release button
Opening/closing from outside
Opening
XPress thebutton on the SmartKey.
XPull handle.
Closing
XPull the trunk lid down using recess.
XIf necessary, lock the vehicle with
thebutton on the SmartKey
(Ypage 76) or with KEYLESS-GO
(Ypage 77).
iIfaKEYLESS-GO key is detected in the
trunk,the trunk lid cannot be locked and
will open again.
Trunk85
Opening and closing
Z

Opening/closing automatically from
outside
Important safetynotes
GWARNING
Combustion enginesemit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trunklid is open when the engineisrunning,
especially if the vehicle is in motion. There is
arisk of poisoning.
Always switchoff the enginebeforeopening
the trunk lid. Never drive with the trunk lid
open.
!The trunk lid swingsupwards when
opened. Therefore, make sure that there is
sufficient clearance above the trunk lid.
iOpening dimensionsofthe trunk lid
(Ypage 379).
Opening
You can open the trunk lid automatically
using the SmartKey or the handle in the trunk
lid.
XPress and hold thebutton on the
SmartKey until the trunk lid opens.
or
XIf the trunk is unlocked, pull the trunk lid
handle and release it again immediately
(Ypage 85).
Closing
GWARNING
Partsofthe body could becometrapped
duringautomatic closing of the trunk lid.
Moreover, people, e.g. children, may be
standing in the closing area or may enter the
closing area duringthe closing process. There
isarisk of injury.
Make sure that nobody is in the vicinity of the
closing area duringthe closing process.
Use one of the followingoptions to stopthe
closing process:
RPress thebutton on the key.
Rpress the remote operating switchonthe
driver's door.
RPress the closing or locking button on the
trunk lid.
RPull the trunk lid handle.
Example: closing and locking button (vehicle withthe trunk lid remote closing feature and KEYLESS-GO)
Closing button
Lockingbutton
XTo close:press closing buttonin the
trunk lid.
Vehicles with thetrunk lid remote closing
featureand KEYLESS-GO:you can
simultaneously closeand lock the trunk lid.
XPress locking buttonin the trunk lid.
iIf you leaveaKEYLESS-GO key in the
trunk,the trunk lid will not lock.
Opening/closing automatically from
inside
Important safetynotes
GWARNING
Partsofthe body could becometrapped
duringautomatic closing of the trunk lid.
Moreover, people, e.g. children, may be
standing in the closing area or may enter the
86Trunk
Opening and closing

closing areaduring the closing process.There
isarisk of injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Use one of the following options to stop the
closing process:
RPress thebutton on the key.
Rpress the remote operating switch on the
driver's door.
RPress the closing or locking button on the
trunk lid.
RPull the trunk lid handle.
GWARNING
The trunk lid can be automatically opened or
closed even if the SmartKey is not in the
vehicle. If children are left unsupervised in the
vehicle, they could activate the functions.
There isarisk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trunk lid is open when the engine is running,
especially if the vehicle is in motion. There is
arisk of poisoning.
Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open.
iOpening dimensions of the trunk lid
(Ypage 379).
Opening and closing
XTo open:pull remote operating switch for
trunk liduntil the trunk lid opens.
XTo close:press remote operating switch
for trunk liduntil the trunk lid is closed.
You can open the trunk lid from the driver's
seat when the vehicle is stationary and
unlocked.
Unlocking the trunk (mechanical key)
!The trunk lid swings upwards when
opened. Therefore, make sure that there is
sufficient clearance above the trunk lid.
If the trunk cannot be unlocked with the
SmartKey or KEYLESS-GO, use the
mechanical key.
If you use the mechanical key to unlock and
open the trunk lid, the anti-theft alarm system
will be triggered (Ypage 74).
XTake the mechanical key out of the
SmartKey (Ypage 78).
XInsert the mechanical key into the trunk lid
lock as far as it will go.
Trunk87
Opening and closing
Z

Convenience opening
XPointthe tip of the SmartKey at the driver's
door handle.
XPress and hold thebutton until the
side windows and the sliding sunroof are in
the desired position.
XTo interrupt convenienceopening:
release thebutton.
Convenienceclosing feature
Important safety notes
Information on the side window reversing
feature (Ypage 88).
GWARNING
The reversing feature does not react:
Rto soft, light and thin objects, e.g. small
fingers
Rover the last4mmofthe closing movement
Rduring resetting
Rwhen closing the sliding sunroof again
manually immediately after automatic
reversing
This means that the reversing feature cannot
prevent someone being trapped in these
situations. There isarisk of injury.
Make sure that no body parts are in close
proximity during the closing procedure.
If somebody becomes trapped:
Rrelease the switch immediately, or
Rduring automatic operation, push the
switch briefly in any direction
The closing process is stopped.
GWARNING
When the convenience closing feature is
operating, parts of the body could become
trapped in the closing area of the side window
and the sliding sunroof. There isarisk of
injury.
Observe the complete closing procedure
when the convenience closing feature is
operating. Make sure that no body parts are
in close proximity during the closing
procedure.
Proceed as follows if someone is trapped:
With the SmartKey:
Rrelease thebutton.
Rpress and hold thebutton until the
side windows and the sliding sunroof or the
panorama roof with power tilt/sliding
panel open again.
Using KEYLESS-GO:
Rrelease the sensor surface on the door
handle.
Rpull the door handle immediately and hold
it.
The side windows and the sliding sunroof
or the panorama roof with power tilt/
sliding panel open.
General notes
When you lock the vehicle, you can
simultaneously:
Rclose the side windows
Rclose the sliding sunroof
Using the SmartKey
The SmartKey must be close to the driver's
door handle.
XPoint the tip of the SmartKey at the driver's
door handle.
XPress and hold thebutton until the
side windows and the sliding sunroof are
fully closed.
XMake sure that all the side windows and the
sliding sunroof are closed.
XTo interrupt convenienceclosing:
release thebutton.
Using KEYLESS-GO
The KEYLESS-GO key must be outside the
vehicle. All the doors must be closed.
90Side windows
Opening and closing

Steering wheel heating
Activating/deactivating
XTurn the SmartKey to position2in the
ignition lock (Ypage 147).
XTo switch on/off:turn the lever in the
direction of arrowor.
Indicator lamp$lights up or goes out.
Vehicles without KEYLESS-GO: when you
remove the SmartKey from the ignition lock,
the steering wheel heating is deactivated.
Vehicles with KEYLESS-GO: when you switch
off the ignition and open the driver's door, the
steering wheel heating is deactivated.
iThe steering wheel heating may switch off
temporarily if:
Rthe temperature in the vehicle interior is
above 86‡(30 †).
Rthe temperature of the steering wheel is
above 95‡(35 †).
Indicator lamp$remains on.
Steering wheel107
Seats, steering whee la nd mirrors
Z

Problems with the steering wheel heating
ProblemPossible causes/consequences andSolutions
If the steering wheel
heating indicator lamp
is flashing, the steering
wheel heating has
switched off
automatically.
The on-board voltage is too low because too many electrical
consumers are switched on.
XSwitch off electrical consumers that you do not need, such as
the rear window defroster or interior lighting.
Once the battery is sufficiently charged, the steering wheel
heating will switch back on automatically.
EASY-ENTRY/EXIT feature
Important safety notes
GWARNING
When the EASY-ENTRY/EXIT feature adjusts
the steering wheel, you and other vehicle
occupants–particularly children–could
become trapped. There isarisk of injury.
While the EASY-ENTRY/EXIT feature is
making adjustments, make sure that no one
has any body parts in the sweep of the
steering wheel.
If somebody becomes trapped:
Rpress one of the memory function position
buttons, or
Rmove the switch for steering wheel
adjustmentinthe opposite direction to that
in which the steering wheel is moving.
The adjustment process is stopped.
GWARNING
If children activate the EASY-ENTRY/EXIT
feature, they can become trapped,
particularly when unattended. There isarisk
of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
If you drive off while the EASY-ENTRY/EXIT
feature is making adjustments, you could lose
control of the vehicle. There isarisk of an
accident.
Always wait until the adjustment process is
complete before driving off.
The EASY-ENTRY/EXITfeature makes getting
in and out of your vehicle easier.
You can activate and deactivate the EASY-
ENTRY/EXIT feature in the on-board
computer (Ypage 233).
Position of the steering wheel when the
EASY-ENTRY/EXIT featureisactive
The steeringwheel swings upwards when
you:
Rremove the SmartKey from the ignition lock
Rwith KEYLESS-GO:open the driver's door;
KEYLESS-GO must be in position1in the
ignition lock
Rwith the SmartKey:open the driver's
door; the SmartKey must be in position0
or1in the ignition lock (Ypage 147)
iThe steeringwheel only moves upwards if
it has not already reached the upper end
stop.
108Steering wheel
Seats, steering wheel and mirrors

Position of the steering wheel for
driving
The steering wheel is moved to the last
selected position when:
Rthe driver's door is closed
Rwith KEYLESS-GO:you press the Start/
Stop button once on vehicles with
KEYLESS-GO
or
Rwith the SmartKey:you insert the
SmartKey into the ignition lock.
When you close the driver's door with the
ignition switched on, the steering wheel is
also automatically moved to the previously
set position.
The last position of the steering wheel is
stored when you switch off the ignition or
when you store the settingwith the memory
function (Ypage 112).
Crash-responsive EASY-EXIT feature
If the crash-responsiveEASY-EXITfeature is
triggeredinanaccident,the steeringcolumn
will moveupwards when the driver's door is
opened. This occurs irrespective of the
position of the SmartKey in the ignition lock.
This makes it easier to exit the vehicle and
rescue the occupants.
The crash-responsiveEASY-EXITfeature is
only operational if the EASY-EXIT/ENTRY
feature is activated in the on-board computer.
(Ypage 233)
Mirrors
Exterior mirrors
Adjusting theexterior mirrors
GWARNING
You could lose control of your vehicle if you
do the followingwhile driving:
Radjust the driver's seat,head restraint,
steeringwheel or mirrors
Rfasten the seat belt
There isarisk of an accident.
Adjust the driver's seat, head restraint,
steeringwheel and mirror and fasten your
seat belt before starting the engine.
GWARNING
The exterior mirror on the front-passenger
side reduces the size of the image. Visible
objects are actually closer than they appear.
This means that you could misjudge the
distancefrom road users travelingbehind,
e.g. when changinglane. There isarisk of an
accident.
For this reason, alwaysmake sure of the
actual distancefrom the road users traveling
behind by glancingover your shoulder.
XTurn the SmartKey to position1or2in the
ignition (Ypage 147).
XPress buttonfor the left-hand exterior
mirror or buttonfor the right-hand
exterior mirror.
The indicator lamp in the corresponding
button lights up in red.
Mirrors109
Seats, steering wheel and mirrors
Z

Depending on the equipment level of your
vehicle, there aretwo variants of wiperblade;
these are installed and removed in different
ways. Based on the diagrams,checkwhich
system is installed in your vehicle.
Changing the wiper blades (version 1)
Removing the wiper blades
XRemove the SmartKey from the ignition
lock or turn it to position0(KEYLESS-GO).
XFold the wiper arm away from the
windshield until it engages.
XSet the wiper blade at right angles to the
wiper arm.
XRemove the wiper blade from the retaining
pin on the wiper arm in the direction of the
arrow.
Installing the wiper blades
XPush the new wiper blade onto the
retaining pin on the wiper arm in the
opposite direction to the arrow.
Make sure that the wiper blade slides fully
onto the retaining pin on the wiper arm.
XTurn the wiper blade parallel to the wiper
arm.
XFold the wiper arm back onto the
windshield.
Changing the wiper blades (version 2)
Removing the wiper blades
XRemove the SmartKey from the ignition
lock or turn it to position0(KEYLESS-GO).
XFold the wiper arm away from the
windshield until it engages.
XFirmly press release knoband pull the
wiper blade upwards from the wiper arm in
the direction of the arrow.
Installing the wiper blades
XPosition the new wiper blade in the retainer
on the wiper arm and slide it into place in
the opposite direction from the arrow.
The wiper blade audibly engages.
XMake sure that wiper blade is seated
correctly.
XFold the wiper arm back onto the
windshield.
Windshield wipers127
Lights and windshield wipers
Z