display MERCEDES-BENZ CLS 2017 Owners Manual

Folding the seat backrest back
! Mak e sure that th e seat belt does no t
become trapped when foldin g th e rear seat
backrest back. Otherwise, it could be dam-
aged.
X
Mov e th e driver' s or front-passenger seat for -
wards if necessary. X
Fold rear seat backrest C bac k until it
engages.
If th e rear seat backrest is no t engage d and
locked, this will be shown in th e multifunction
display in th e instrumen t cluster. A warning
tone also sounds. X
Mov e th e driver' s or front-passenger seat
bac k if necessary.
i You should always engage th e rear seat
backrest s if you do no t need th e through-
loadin g feature. This will preven t unauthor -
ize d access to th e trunk from th e vehicl e inte-
rior.
Securing loads
Cargo tie-down rings Observ e th e followin g note s on securin g loads :R
Observ e th e loadin g guidelines ( Y
page 242).R
Secur e th e load usin g th e cargo tie-down
rings. R
Distribut e th e load on th e cargo tie-down
rings evenly. R
Do no t use elastic straps or nets to secure a
load, as these are only intended as an anti-slip
protection for ligh t loads .R
Do no t rout e tie-down s across shar p edge s or
corners .R
Pad shar p edge s for protection . Carg o tie-down rings C
EASY-PACK trunk box
Important safety notes
G WARNIN G
When th e load surface moves up, your hands
may become trapped on th e frame of th e
EASY-PACK trunk box . Ther e is a ris k of injury.
When th e load surface moves up, mak e sure
that your hands are no t within th e swee p of
th e load surface . If someon e become s trap-
ped, carefully push th e cente r of th e load sur-
fac e downward.
! When th e EASY-PACK trunk box is exten-
ded, object s may neither be placed on th e
frame of th e box no r pushed down onto th e
frame from above. The box may otherwise be
damaged.
! Sharp-edged, pointe d or fragile object s can
damag e th e EASY-PACK trunk box and may be
thrown out . Ther e is a ris k of injury.
Do no t transpor t sharp-edged, pointe d or
fragile object s in th e EASY-PACK trunk box .
Always store and secure these or similar
object s in th e trunk outside th e EASY-PACK
trunk box .
! If you excee d th e maximum permitte d load
of th e EASY-PACK trunk box , object s may be
thrown out of th e EASY-PACK trunk box and
strik e vehicl e occupants. Ther e is a ris k of
injury, particularly in th e event of sudde n
braking or a sudde n chang e in direction .
Always observ e th e maximum permitte d load
of th e EASY-PACK trunk box . Always store246
Stowage areas
Stowage and features

Making an emergency call X
To initiate an emergency call manually:
press cover C briefly to open.X
Press and hold the SOS button for at least one
second D .
The indicator lamp in SOS button D flashes
until the emergency call is concluded. X
Wait for a voice connection to the Mercedes-
Benz Customer Assistance Center. X
After the emergency call, close cover C .
If the mobile phone network is unavailable,
mbrace will not be able to make the emergency
call. If you leave the vehicle immediately after
pressing SOS button D , you do not know if
mbrace has successfully made the emergency
call. In this case, always summon assistance by
other means.
Roadside Assistance button
X
To call: press Roadside Assistance but-
ton C .
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Roadside Assistance
button C flashes while the call is active. The
Connecting Call message appears in the multifunction display. The audio output is
muted.
If a connection can be made, the Call Con‐
nected message appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example: R
current location of the vehicle R
vehicle identification number
The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on the multimedia system, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
( Y
page 259).
The Mercedes-Benz Customer Assistance Cen-
ter either sends a qualified Mercedes-Benz tech-
nician or makes arrangements for your vehicle
to be transported to the nearest Mercedes-Benz
Service Center.
You may be charged for services such as repair
work and/or towing.
You can find more information in the separate
mbrace manual.
The system has not been able to initiate a Road-
side Assistance call, if: R
the indicator lamp for Roadside Assistance
call button R is flashing continuously. R
no voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone net-
work is not available, for example.
The Call Failed message appears in the mul-
tifunction display. X
To end a call: press the v button on the
multifunction steering wheel.
or X
Press the corresponding multimedia system
button for ending a phone call.256
Features
Stowage and features

MB Info call button X
To call MB Info: press MB Info call button C .
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in MB Info call button C
flashes while the connection is being made.
The Connecting Call message appears in
the multifunction display. The audio output is
muted.
If a connection can be made, the Call con‐
nected message appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example: R
current location of the vehicle R
vehicle identification number
The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on COMAND, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest Mercedes-Benz Ser-
vice Center and about other products and serv-
ices from Mercedes-Benz.
You can find further information on the mbrace
system under "Owners Online" at http://
www.mbusa.com. The system has not been able to initiate an MB
Info call, if: R
the indicator lamp in MB Info call button

Points of Interest (POIs)/important destinations
in the vicinity.
Furthermore, you can download routes with up
to four way points.
You are prompted to confirm route guidance to
the address entered. X
Select Yes by turning 3 or sliding 1
the controller and confirm with 7 .
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
If you select No
the address can be stored in
the address book.
The destination download function is available
if: R
the vehicle is equipped with a navigation sys-
tem. R
the relevant mobile phone network is availa-
ble and data transfer is possible.
Route Assistance This service is part of the mbrace PLUS Package
and cannot be purchased separately.
You can use the route assistance function even
if the vehicle is not equipped with a navigation
system.
Within the framework of this service, you receive
a professional and reliable form of navigation
support without having to leave your vehicle.
The customer service representative finds a
suitable route depending on your vehicle's cur-
rent position and the desired destination. You
will then be guided live through the current route
section.
Search & Send
General notes
To use "Search & Send", your vehicle must be
equipped with mbrace and a navigation system.
Additionally, an mbrace service subscription
must be completed.
"Search & Send" is a destination entry service. A
destination address which is found on Google
Maps ®
can be transferred via mbrace directly to
your vehicle's navigation system. Specifying and sending the destination
address X
Go to the website http://maps.google.com
and enter a destination address into the entry
field. X
To send the destination address to the e-
mail address of your mbrace account:
click on the corresponding button on the web-
site.
Example:
If you select 'Send to vehicle' and then
'Mercedes-Benz', the destination address will
be sent to your vehicle. X
When the "Send" dialog window appears:
Enter the e-mail address you specified when
setting up your mbrace account into the cor-
responding field. X
Click "Send".
Information on specific commands such as
"Address entry" or "Send" can be found on the
website.
Calling up a transmitted destination
address X
Turn the SmartKey to position 2 in the ignition
lock ( Y
page 123).
The transmitted destination address is loaded
into the vehicle's navigation system.
A display message appears, asking whether
navigation should be started. X
Select Yes by turning 3 or sliding 1
the controller and confirm with 7 .
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
If you select No the address can be stored in
the address book.
If you have sent more than one destination
address, each individual destination must be
confirmed separately.
Destination addresses are loaded in the same
order as the order in which they were sent.
If you own multiple Mercedes-Benz vehicles with
mbrace and activated mbrace accounts:
If multiple vehicles are registered under the
same e-mail address, the destination will be
sent to all the vehicles.258
Features
Stowage and features

Vehicle remote opening You can use the vehicle remote opening if you
have unintentionally locked your vehicle and a
replacement SmartKey is not available.
The vehicle can be opened by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately opened
remotely within four days of the ignition being
turned off. After this time, the remote unlocking
may be delayed by 15 to 60 minutes. After
30 days, the vehicle can no longer be opened
remotely.
The vehicle remote unlocking feature is availa-
ble if the relevant mobile phone network is avail-
able and a data connection is possible. X
Contact the following service hotlines:
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password. X
Return to your vehicle at the time agreed upon
with the Mercedes-Benz Customer Assis-
tance Center.
Alternatively, the vehicle can be opened via: R
the Internet, under the "Owners Online" sec-
tion R
telephone applications (e.g. for iPhone ®
,
Android™)
To do this, you will need your identification num-
ber and password.
Vehicle remote closing The vehicle remote-closing feature can be used
when you have forgotten to lock the vehicle and
you are no longer nearby.
The vehicle can then be locked by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately remotely locked
within four days of the ignition being turned off.
After this time, remote closing may be delayed
by 15 to 60 minutes. After 30 days the vehicle
can no longer be valet locked remotely.
The vehicle remote closing feature is available if
the relevant mobile phone network is available
and a data connection is possible. X
Contact the following service hotlines: Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password.
The next time you are inside the vehicle and you
switch on the ignition, the Doors Locked
Remotely message appears in the multifunction
display.
Alternatively, the vehicle can be locked via: R
the Internet, under the "Owners Online" sec-
tion R
telephone applications (e.g. for iPhone ®
,
Android™)
To do this, you will need your identification num-
ber and password.
Stolen vehicle recovery service If your vehicle has been stolen: X
Notify the police.
The police will issue a numbered incident
report. X
This number will be forwarded to the
Mercedes-Benz Customer Assistance Center
together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The
Mercedes-Benz Customer Assistance Center
contacts you and the local law enforcement
agency if the vehicle is located.
However, only the law enforcement agency is
informed of the location of the vehicle.
If the anti-theft alarm system is activated for
longer than 30 seconds, the Mercedes-Benz
Customer Assistance Center is automatically
notified.
Vehicle Health Check With the Vehicle Health Check, the Customer
Assistance Center can provide improved sup-
port for problems with your vehicle. During an
existing call, vehicle data is transferred to the
Customer Assistance Center.
The customer service representative can use
the received data to decide what kind of assis-
tance is required. You are then, for example,
guided to the nearest Mercedes-Benz Service
Center or a recovery vehicle is called.
If vehicle data needs to be transferred during an
MB Info call or a Roadside Assistance call, this is
initiated by the Customer Assistance Center. Features 259
Sto wag e an d features Z

You will see the Breakdown Assistance Con‐
nected message in the display. If the remote
malfunction diagnosis can be started, the
Request for Vehicle Diagnostics
Received Start vehicle diagnostics?
message appears in the display. X
Press the Yes button to confirm the message.X
When the Vehicle Diagnostics Please
Start Ignition message appears: turn the
SmartKey to position 2 in the ignition lock
( Y
page 123).X
If the Please follow the instructions
received by phone and move your vehi‐
cle to a safe position. message
appears: please follow the instructions
received by phone and move your vehicle to a
safe position.
The message in the display disappears.
The vehicle operating state check begins. You
will see the Vehicle Diagnostics Active
message.
If you select Cancel
, the remote malfunction
diagnosis is canceled completely.
When the check is complete, the Sending
vehicle diagnostics data. (Voice con‐
nection may be interrupted during
data transfer) message appears. The vehicle
data can now be sent. X
Press the OK button to confirm the message.
The voice connection with the Customer
Assistance Center is terminated.
The Vehicle Diagnostics: Transfer‐
ring Data... message appears.
The vehicle data is sent to the Customer
Assistance Center.
Depending on what the customer service rep-
resentative agreed with you, the voice connec-
tion is re-established after the transfer is com-
plete. If necessary, you will be contacted at a
later time by another means, e.g. by e-mail or
phone.
Another function of the Vehicle Health Check is
the transfer of service data to the Customer
Assistance Center. If a service is due, the display
shows a message to this effect together with
information about any special offers at your
workshop.
This information can also be called up under
"Owners Online" at http://www.mbusa.com.
Information on the data stored in the vehicle
( Y
page 30). Information on Roadside Assistance
( Y
page 27).
Downloading routes Downloading routes allows you to transfer and
save predefined routes in the navigation sys-
tem.
A route can be prepared and sent by either a
customer service representative or under "Own-
ers Online" at http://www.mbusa.com.
Each route can include up to four way points.
Once a route has been received by the naviga-
tion system, you will see the Do you want to
start route guidance? Destination
Received destination has been saved
in "Previous destinations". message on
the multimedia system display.
The route is saved. X
To start route guidance: select Yes .
An overview of the route is shown in the dis-
play.
If you select No , the saved route can be called
up later in the navigation menu. X
Select Start .
Route guidance starts.
Downloaded and saved routes can be called up
again.
Speed alert You can define the upper speed limit, which
must not be exceeded by the vehicle.
If this selected speed is exceeded by the vehicle,
a message will be sent to the Customer Assis-
tance Center. The Customer Assistance Center
then forwards this information to you.
You can select the way in which you receive this
information beforehand. Possible options
include text message, e-mail or an automated
call.
The data you receive contains the following
information: R
the location where the speed limit was excee-
ded R
the time at which the speed limit was excee-
ded R
the selected speed limit which was exceeded260
Features
Stowage and features

Additional service products
Import ant safety notes
G WARNIN G
Certain component s in th e engin e compart-
ment, suc h as th e engine, radiato r and part s
of th e exhaust system, can become ver y hot .
Working in th e engin e compartmen t poses a
ris k of injury.
Wher e possible, let th e engin e cool down and
touch only th e component s described in th e
following.
G WARNIN G
The engin e compartmen t contain s moving
components. Certain components, suc h as
th e radiato r fan , may continu e to run or start
again suddenly when th e ignition is off . There
is a ris k of injury.
If you need to do any wor k inside th e engin e
compartment: R
switch off th e ignitionR
never reac h int o th e area wher e there is a
ris k of danger from moving components,
suc h as th e fan rotation areaR
remove jewelr y and watchesR
keep items of clothing and hair , for exam-
ple, away from moving part s
G WARNIN G
The coolin g system is pressurized, particularly
when th e motor is warm . If you open th e cap ,
you could be scalded if hot coolan t sprays out .
There is a ris k of injury.
Let th e engin e cool down before you open th e
cap . Wear gloves and eye protection . Slowly
open th e cap to reliev e pressure.
G WARNIN G
Opening th e hoo d when th e engin e is over-
heated or when there is a fir e in th e engin e
compartmen t could expos e you to hot gase s
or other servic e products . There is a ris k of
injury. Let an overheate d engin e cool down before
opening th e hood. If there is a fir e in th e
engin e compartment, keep th e hoo d closed
and contact th e fir e department.
Checking coolant level
Exampl e X
Park th e vehicl e on a level surface.
Only chec k th e coolan t level when th e vehicl e
is on a level surfac e and th e engin e has cooled
down . X
Turn th e SmartKey to position 2 in th e ignition
loc k ( Y
page 123).
or X
On vehicles wit h KEYLESS-GO , press th e
Start/Sto p butto n twice ( Y
page 123).X
Chec k th e coolan t temperature display in th e
instrumen t cluster.
The coolan t temperature mus t be belo w
15 8 ‡ (70 †). X
Turn th e SmartKey to position 0 in th e ignition
loc k ( Y
page 123).
or X
Press th e Start/Sto p butto n once on vehicles
wit h KEYLESS-GO ( Y
page 123).X
Slowly tur n cap C half a tur n counter-clock -
wise and allow excess pressur e to escape.X
Turn cap C further counter-clockwise and
remove it .
If th e coolan t is at th e level of marke r bar

X
If necessary, add coolant that has been tested
and approved by Mercedes-Benz. X
Replace cap C and turn it clockwise as far as
it will go.
For further information on coolant, see
( Y
page 326).
Adding washer fluid to the windshield
washer system/headlamp cleaning
system
G WARNING
Windshield washer concentrate could ignite if
it comes into contact with hot engine compo-
nents or the exhaust system. There is a risk of
fire and injury.
Make sure that no windshield washer con-
centrate is spilled next to the filler neck.
Example X
To open: pull cap C upwards by the tab.X
Add the premixed washer fluid. X
To close: press cap C onto the filler neck
until it engages.
If the washer fluid level drops below the recom-
mended minimum fluid level of 1.1 US qt
(1.0 liter), a message appears in the multifunc-
tion display prompting you to add washer fluid
( Y
page 225).
Further information on washer fluid
( Y
page 327). Maintenance
ASSYST PLUS
Service messages The ASSYST PLUS service interval display
informs you of the next service due date.
Information on the type of service and service
intervals (see the separate Maintenance Book-
let).
You can obtain further information from an
authorized Mercedes-Benz Center or at
http://www.mbusa.com (USA only).
The ASSYST PLUS service interval display does
not show any information on the engine oil level.
Observe the notes on the engine oil level
( Y
page 267).
The multifunction display shows a service mes-
sage for several seconds, e.g.: R
Service A in .. Days R
Service A Due R
Service A Overdue by .. Days
Depending on the operating conditions of the
vehicle, the remaining time or distance until the
next service due date is displayed.
The letter A or B , possibly in connection with a
number or another letter, shows the type of ser-
vice. A stands for a minor service and B for a
major service.
You can obtain further information from an
authorized Mercedes-Benz Center.
The ASSYST PLUS service interval display does
not take into account any periods of time during
which the battery is disconnected.
Maintaining the time-dependent service sched-
ule: X
Note down the service due date displayed in
the multifunction display before disconnect-
ing the battery.
or X
After reconnecting the battery, subtract the
battery disconnection periods from the ser-
vice date shown on the display.
Hiding a service message X
Press the v or 8 button on the steering
wheel.Maintenance 269
Maintenance and care Z

Displaying service messages X
Switc h on th e ignition .X
Press th e Y or e butto n on th e steerin g
whee l to selec t th e Serv. menu.X
Press th e c or d butto n to selec t th e
ASSYST PLU S submen u and confirm by press-
in g th e v button.
The servic e due dat e appears in th e multi-
function display.
Information about Service Resetting th e ASSYS T PLUS service inter -
va l display
! If th e ASSYST PLU S servic e interval display
has bee n inadvertentl y reset , this setting can
be correcte d at a qualified specialis t work-
shop.
Hav e servic e wor k carrie d out as described in
th e Maintenance Booklet . Thi s may otherwise
lead to increase d wear and damage to th e
major assemblies or th e vehicle.
A qualified specialis t workshop , e.g. an author -
ized Mercedes-Ben z Center, will reset th e
ASSYST PLU S servic e interval display after th e
servic e wor k has bee n carrie d out . You can also
obtain further information on maintenance
work, fo r example.
Specia l service requirement sThe specifie d maintenance interval take s only
th e normal operation of th e vehicle into
account. Under arduous operatin g condition s or
increase d load on th e vehicle, maintenance
wor k mus t be carrie d out more frequently, fo r
example: R
regular city drivin g wit h frequent intermediate
stops R
if th e vehicle is primarily used to trave l short
distances R
use in mountainous terrain or on poo r road
surfaces R
if th e engin e is ofte n lef t idling fo r lon g periods
Under these o r similar conditions, have, fo r
e xample, th e air filter, engin e oil and oil filte r
replaced or changed more frequently. Under
arduous operatin g conditions, th e tires mus t be
checke d more often. Further information can be
obtained at a qualified specialis t workshop , e.g.
an authorized Mercedes-Ben z Center. Drivin g abroadAn extensive Mercedes-Ben z Servic e networ k is
also available in other countries. You can obtain
further information from any authorized
Mercedes-Ben z Center.
Car e
General notes
H Environmental not e
Dispose of empty packagin g and cleanin g
cloths in an environmentally responsible man -
ner.
! Fo r cleanin g your vehicle, do no t use any of
th e following: R
dry, rough or har d clothsR
abrasiv e cleanin g agentsR
solvents R
cleanin g agents containin g solvents
Do no t scrub .
Do no t touch th e surfaces or protective films
wit h har d objects , e.g. a rin g or ic e scraper.
You could otherwise scratch or damage th e
surfaces and protective film.
! Do no t par k your vehicle fo r a lon g period of
time directl y after cleaning, particularly after
cleanin g th e whee l rim wit h whee l cleaner.
Wheel cleaner can lead to th e increase d cor-
rosio n of th e brake discs and pads . Therefore,
drive fo r a fe w minutes after cleaning. By
heatin g up th e brakes, th e brake discs and
pads dry. The vehicle can then be parke d fo r a
lon g period of time.
Regular car e of your vehicle is a condition fo r
retainin g th e qualit y in th e lon g term .
Use car e products and cleanin g agents recom -
mended and approved by Mercedes-Benz.
Washing th e vehicle an d cleaning th e
paintwor k
Automatic car was h
G WARNING
Brakin g efficiency is reduce d after washin g
th e vehicle. There is a ris k of an accident.270
Care
Maintenance and care

Cleaning the mirror turn signals
! Only use cleaning agents or cleaning cloths
that are suitable for plastic lenses. Unsuitable
cleaning agents or cleaning cloths could
scratch or damage the plastic lenses of the
mirror turn signals. X
Clean the plastic lenses of the mirror turn sig-
nals in the exterior mirror housing using a wet
sponge and mild cleaning agent, e.g.
Mercedes-Benz car shampoo or cleaning
cloths.
Cleaning the sensors
! If you clean the sensors with a power
washer, make sure that you keep a distance
of at least 11.8 in (30 cm ) betwee n the vehicl e
and the power washer nozzle. Information
about the correct distance is available from
the equipment manufacturer.
X
Clean sensors C of the driving systems with
water, car shampoo and a soft cloth.
Cleaning the rear view camera and 360°
camera
! Do not clean the camera lens and the area
around the rear view camera or 360° camera
with a power washer. X
Use clean water and a soft cloth to clean
camera lens C .
Cleaning the exhaust pipes
G WARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
! Do not clean the exhaust pipe with acid-
based cleaning agents, such as bathroom
cleaner or wheel cleaner.
Impurities combined with the effects of road grit
and corrosive environmental factors may cause
flash rust to form on the surface. You can
restore the original shine of the exhaust pipe by
cleaning it regularly, especially in winter and
after washing. X
Clean the exhaust pipe with a care product
tested and approved by Mercedes-Benz.
Interior care
Cleaning the display
! For cleaning, do not use any of the following: R
alcohol-based thinner or gasoline R
abrasive cleaning agents R
commercially-available household cleaning
agents274
Care
Maintenance and care