fuel MERCEDES-BENZ CLS 2017 Owner's Manual

Problems with the transmission Problem
Possible causes/consequences and P Solutions
The transmission has
problems shifting gear. The transmission is losing oil. X
Have the transmission checked at a qualified specialist workshop
immediately.
7G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is only possible to shift into second gear and reverse gear.X
Stop the vehicle. X
Shift the transmission to position P .X
Switch off the engine. X
Wait at least ten seconds before restarting the engine. X
Shift the transmission to position D or R .
If D is selected, the transmission shifts into second gear; if R is
selected, the transmission shifts into reverse gear. X
Have the transmission checked at a qualified specialist workshop
immediately.
9G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is only partly possible to engage the gears or the transmission is in
position N . X
Stop the vehicle. X
Shift the transmission to position P .X
Switch off the engine. X
Wait at least ten seconds before restarting the engine. X
Shift the transmission to position D or R .X
Have the transmission checked at a qualified specialist workshop
immediately.
Transfer case This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
! Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged.
Contact a qualified specialist workshop for a
performance test.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission. Refueling
Important safety notes
G WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling.
G WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.138
Refueling
Driving and parking

You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following: R
Wash away fuel from skin immediately
using soap and water. R
If fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay. R
If fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing. R
Immediately change out of clothing which
has come into contact with fuel.
G WARNING
Electrostatic buildup can create sparks and
ignite fuel vapors. There is a risk of fire and
explosion.
Always touch the vehicle body before opening
the fuel filler flap or touching the fuel pump
nozzle. Any existing electrostatic buildup is
thereby discharged.
! Do not use diesel to refuel vehicles with a
gasoline engine. Do not switch on the ignition
if you accidentally refuel with the wrong fuel.
Otherwise, the fuel will enter the fuel system.
Even small amounts of the wrong fuel could
result in damage to the fuel system and the
engine. Notify a qualified specialist workshop
and have the fuel tank and fuel lines drained
completely.
! Overfilling the fuel tank could damage the
fuel system.
! Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
! Use a filter when adding fuel from a fuel can.
The fuel lines and/or the fuel injection system
could otherwise be blocked by particles from
the fuel can. Do not get into the vehicle again during the refu-
eling process. Otherwise, electrostatic charge
could build up again.
If you overfill the fuel tank, fuel could spray out
when the fuel pump nozzle is removed.
For further information on fuel and fuel quality
( Y
page 324).
Refueling
General information Pay attention to the important safety notes
( Y
page 138).
The fuel filler flap is unlocked or locked auto-
matically when you unlock or lock the vehicle
with the SmartKey or using KEYLESS-GO.
The position of the fuel filler cap is displayed in
the instrument cluster

X
Open the fuel filler flap fully. X
Turn the fuel filler cap counterclockwise and
remove it. X
Insert the fuel filler cap into the holder on the
inside of fuel filler flap D .X
Completely insert the filler neck of the fuel
pump nozzle into the tank, hook in place and
refuel. X
Only fill the tank until the pump nozzle
switches off.
Do not add any more fuel after the pump stops
filling for the first time. Otherwise, fuel may leak
out.
Closing the fuel filler flap X
Replace the cap on the filler neck and turn
clockwise until it engages audibly. X
Close the fuel filler flap.
Close the fuel filler flap before locking the vehi-
cle. Otherwise, the locking pin of the central
locking prevents the fuel filler flap from closing.
If you are driving with the fuel filler cap open, the

Problem
Possible causes/consequences and P Solutions
The SmartKey battery is discharged or nearly discharged. X
Unlock the vehicle using the mechanical key ( Y
page 78).X
Open the trunk lid. X
Manually unlock the fuel filler flap using the emergency release
( Y
page 140).
The fuel filler flap is unlocked, but the opening mechanism is jammed. X
Consult a qualified specialist workshop.
Parking
Important safety notes
G WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-
cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields.
G WARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example: R
release the parking brake. R
shift the automatic transmission out of the
parking position P .R
start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
! Always secure the vehicle correctly against
rolling away. Otherwise, the vehicle or its driv-
etrain could be damaged. To ensure that the vehicle is secured against
rolling away unintentionally: R
the parking brake must be applied. R
the transmission must be in position P and the
Smartkey must be removed from the ignition
lock. R
the front wheels must be turned towards the
curb on steep uphill or downhill gradients.
Switching off the engine
Important safety notes
G WARNING
The automatic transmission switches to neu-
tral position N when you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P . Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Vehicles with automatic transmission X
Apply the parking brake firmly. X
All vehicles (except Mercedes-AMG vehi-
cles): shift the transmission to position P .Parking 141
Driving and parking Z

X
To apply: depress parking brake D firmly.
When the engine is running, the ' (USA
only) or M (Canada only) indicator lamp
lights up in the instrument cluster. X
To release: depress the brake pedal and keep
it depressed. X
Pull release handle C .
When the ignition is switched on or the engine
is running, the ' (USA only) or M (Can-
ada only) indicator lamp goes out in the instru-
ment cluster.
Parking the vehicle for a long period If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging.
If you leave the vehicle parked for longer than six
weeks, the vehicle may suffer damage as a
result of lack of use. X
Visit a qualified specialist workshop and seek
advice.
i You can obtain information about trickle
chargers from a qualified specialist work-
shop.
Driving tips
General notes
Important safety notes
G WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
G WARNING
If you operate mobile communication equip-
ment while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident. Only operate this equipment when the vehicle
is stationary.
Observe the legal requirements for the country
in which you are driving. Some jurisdictions pro-
hibit the driver from using a mobile phone while
driving a vehicle.
If you make a call while driving, always use
hands-free mode. Only operate the telephone
when the traffic situation permits. If you are
unsure, pull over to a safe location and stop
before operating the telephone.
Bear in mind that at a speed of only 30 mph
(approximately 50 km/h), the vehicle covers a
distance of 44 ft (approximately 14 m) per sec-
ond.
Drive sensibly – save fuel Observe the following tips to save fuel: X
The tires should always be inflated to the rec-
ommended tire pressure. X
Remove unnecessary loads. X
Remove roof racks when they are not needed. X
Warm up the engine at low engine speeds. X
Avoid frequent acceleration or braking. X
Have all maintenance work carried out as
indicated by the service intervals in the Main-
tenance Booklet or by the service interval dis-
play.
Fuel consumption also increases when driving in
cold weather, in stop-start traffic and in hilly ter-
rain.
Drinking and driving
G WARNING
Drinking and driving and/or taking drugs and
driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and judg-
ment.
The possibility of a serious or even fatal acci-
dent is greatly increased when you drink or
take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or tak-
ing drugs. Driving tips 143
Driving and parking Z

Emission control
G WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Certain engine systems are designed to keep
the level of poisonous components in exhaust
fumes within legal limits.
These systems only work at peak efficiency if
they are serviced exactly in accordance with the
manufacturer's specifications. Always have
work on the engine carried out at a qualified
specialist workshop. Mercedes-Benz recom-
mends that you use an authorized Mercedes-
Benz Center for this purpose. In particular, work
relevant to safety or on safety-related systems
must be carried out at a qualified specialist
workshop.
The engine settings must not be changed under
any circumstances. Furthermore, all specific
service work must be carried out at regular
intervals and in accordance with the Mercedes-
Benz service requirements. Details can be found
in the Maintenance Booklet.
ECO display
The ECO display provides feedback on how eco-
nomical your driving characteristics are. The
ECO display assists you in achieving the most
economical driving style for the selected set-
tings and prevailing conditions. Your driving
style can significantly influence the vehicle's
consumption.
The ECO display consists of three bars: R
Acceleration R
Constant R
Coasting The percent value is the average value of the
three bars. The three bars and the mean value
begin at the value of 50%. A higher percentage
indicates a more economical driving style.
The ECO display does not indicate the actual fuel
consumption. A fixed percentage count in the
ECO display does not indicate a fixed consump-
tion.
Apart from driving style, consumption is
dependent on many factors such as, e.g.: R
load R
tire pressure R
cold start R
choice of route R
electrical consumers switched on
These factors are not included in the ECO dis-
play.
The evaluation of your driving style is carried out
using the following three categories: R
Acceleration (evaluation of all acceleration
processes): -
The bar fills up: moderate acceleration,
especially at higher speeds -
The bar empties: sporty acceleration R
Constant (assessment of driving behavior at
all times): -
The bar fills up: constant speed and avoid-
ance of unnecessary acceleration and
deceleration -
The bar empties: fluctuations in speed R
Coasting (assessment of all deceleration
processes): -
The bar fills up: anticipatory driving, keep-
ing your distance and early release of the
accelerator. The vehicle can coast without
use of the brakes. -
The bar empties: frequent braking
i An economical driving style specially
requires driving at moderate engine speeds.
To achieve a higher value in the categories
Acceleration and Constant :R
observe the gearshift recommendations. R
drive in drive program E .
i On long journeys at a constant speed, e.g.
on the highway, only the bar for Constant will
change.
i The ECO display summarizes the driving
characteristics from the start of the journey to
its completion. For this reason, the bars144
Driving tips
Driving and parking

Activating RACE START X
Depress th e brak e pedal wit h your lef t foo t
and keep it depressed. X
Turn th e drive program selector clockwise
( Y
page 134) until th e RS lamp lights up.
The RAC E START Confirm: Paddle UP
Cancel : Paddle DOW N message appear s in
th e multifunction display.
i If th e activation condition s are no longer ful-
filled, RACE START is canceled. The RAC E
START Canceled message appear s in th e
multifunction display. X
To cancel: pull th e lef t steering whee l paddl e
shifte r ( Y
page 135).
or X
To confirm : pull th e right steering whee l pad-
dle shifte r ( Y
page 135).
The RAC E START available Depres s
accelerator message appear s in th e multi-
function display.
i If you do no t depress th e accelerato r pedal
fully within two seconds, RACE START is can -
celed. The RAC E START Not Possible See
Operator' s Manual message appear s in th e
multifunction display. X
Full y depress th e accelerato r pedal .
The engin e spee d rises to approximately
3,500 rpm.
The RAC E START Releas e brake to start
message appear s in th e multifunction display.
i If you do no t release th e brak e pedal within
fiv e seconds, RACE START is canceled. The
RAC E START Canceled message appear s in
th e multifunction display.X
Tak e your foo t off th e brake, but keep th e
accelerato r pedal depressed.
The vehicl e pulls away at maximum acceler -
ation .
The RAC E START active message appear s in
th e multifunction display.
RACE START is deactivated when th e vehicl e
reaches a spee d of approximately 30 mph (Can -
ada: 50 km/h). Drive program S+ is activated.
SPORT handlin g mod e remain s switched on .
RACE START is deactivated immediately if you
release th e accelerato r pedal during RACE
START or if any of th e activation condition s are
no longer fulfilled . The RAC E START Not Pos ‐
sible See Operator' s Manual message
appear s in th e multifunction display. i If RACE START is used repeatedly within a
short period of time, it is only available again
after th e vehicl e has been driven a certain
distance.
AIRMATIC
Vehicle level Important safety notes
G WARNIN G
When th e vehicl e is bein g lowered, people
could become trapped if their limb s are
between th e vehicl e body and th e wheels or
underneat h th e vehicle. There is a ris k of
injury.
Mak e sur e no on e is underneat h th e vehicl e or
in th e immediat e vicinity of th e whee l arches
when th e vehicl e is bein g lowered.
Your vehicl e regulates it s height automatically.
All-roun d level control ensures th e best possibl e
suspension and constan t ground clearance ,
eve n wit h a laden vehicle. When you drive fast,
th e vehicl e is lowered automatically to improve
drivin g safet y and to reduce fuel consumption .
The followin g vehicl e levels are possible:R
Normal R
Raised : th e vehicl e is raised by approximately
0.80 in (20 mm ) when compared with the nor-
mal level R
Lowered: the vehicle is raised by approx-
imately 0.40 in (10 mm ) when compared with
the normal level
i These changes in level are so slight that you
are hardly aware of them.
The "Normal" and "Raised" vehicle levels can be
set manually.
The "Lowered” vehicle level is set automatically: R
at speeds above 70 mph (113 km/h) R
if you have selected "Sports tuning"
( Y
page 160)
Setting the vehicle level
Select the "Normal" setting for normal road sur-
faces and "Raised" for driving with snow chains
or on particularly poor road surfaces. YourDriving systems 159
Driving and parking Z

Important safety notes
G WARNIN G
If you operate information systems and com-
munication equipmen t integrate d in th e vehi-
cle while driving , you will be distracte d from
traffic conditions. You could also lose control
of th e vehicle. Ther e is a ris k of an accident.
Only operate th e equipmen t when th e traffic
situation permits. If you are no t sur e that this
is possible , park th e vehicl e payin g attention
to traffic condition s and operate th e equip-
men t when th e vehicl e is stationary.
You must observ e th e legal requirements for th e
country in whic h you are currentl y driving when
operating th e on-board computer.
G WARNIN G
If th e instrumen t cluste r has faile d or mal-
functioned, you may no t recognize function
restriction s in systems relevan t to safety. The
operating safet y of your vehicl e may be
impaired . Ther e is a ris k of an accident.
Drive on carefully. Hav e th e vehicl e checke d
at a qualified specialist workshop immedi-
ately.
The on-board computer only shows message s or
warning s from certain systems in th e multifunc-
tion display. You should therefor e mak e sur e
your vehicl e is operating safely at all times .
If th e operating safet y of your vehicl e is
impaired , pull ove r as soo n as it is saf e to do so.
Contac t a qualified specialist workshop.
Fo r an overview, see th e instrumen t panel illus-
tration ( Y
page 34).
Displays and operation
Speedometer with segments
The segments in th e speedometer indicat e
whic h spee d range is available.R
Cruis e control activated ( Y
page 148):
The segments ligh t up from th e store d spee d
to th e en d of th e scale.R
DISTRONI C PLU S activated ( Y
page 149): On e or two segments in th e set spee d range
ligh t up. R
DISTRONI C PLU S detects a vehicl e in fron t
moving mor e slowly than th e store d speed:
The segments between th e spee d of th e vehi-
cle in fron t and th e store d spee d ligh t up.
Tachometer
! Do no t driv e in th e overrevving range, as this
could damag e th e engine.
The red ban d in th e tachometer indicates th e
engine's overrevving range.
The fuel suppl y is interrupted to protect th e
engin e when th e red ban d is reached.
Outside temperature display You should pay special attention to road condi-
tion s when temperatures are aroun d freezing
point.
Bea r in min d that th e outside temperature dis-
play indicates th e temperature measured and
does no t record th e road temperature.
The outside temperature display is in th e multi-
function display ( Y
page 190).
The multifunction display shows changes in th e
outside temperature wit h a delay.
Coolant temperature gauge
G WARNIN G
Opening th e hoo d when th e engin e is over-
heated or when there is a fir e in th e engin e
compartmen t could expos e you to hot gase s
or other servic e products . Ther e is a ris k of
injury.
Let an overheate d engin e cool down before
opening th e hood. If there is a fir e in th e
engin e compartment, keep th e hoo d closed
and contact th e fir e department.
! A display message is shown if th e coolan t
temperature is to o high .
If th e coolan t temperature is ove r 24 8 ‡
(12 0 †), do no t continue driving . The engin e
will otherwise be damaged.188
Displays and operation
On-board computer and displays

Engine compartment
Hood
Important safety notes
G WARNING
If the hood is unlatched, it may open up when
the vehicle is in motion and block your view.
There is a risk of an accident.
Never unlatch the hood while driving. Before
every trip, ensure that the hood is locked.
G WARNING
When opening and closing the hood, it may
suddenly fall into the closed position. There is
a risk of injury to persons within range of
movement of the hood.
Open and close the hood only when no one is
within its range of movement.
G WARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
G WARNING
The engine compartment contains moving
components. Certain components, such as
the radiator fan, may continue to run or start
again suddenly when the ignition is off. There
is a risk of injury.
If you need to do any work inside the engine
compartment: R
switch off the ignition R
never reach into the area where there is a
risk of danger from moving components,
such as the fan rotation area R
remove jewelry and watches R
keep items of clothing and hair, for exam-
ple, away from moving parts
G WARNING
The ignition system and the fuel injection sys-
tem work under high voltage. If you touch
components which are under voltage, you
could get an electric shock. There is a risk of
injury.
Never touch components of the ignition sys-
tem or fuel injection system when the ignition
is switched on.
Opening the hood
G WARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and
touch only the components described in the
following.
G WARNING
When the hood is open and the windshield
wipers are set in motion, you can be injured by
the wiper linkage. There is a risk of injury.
Always switch off the windshield wipers and
the ignition before opening the hood.
! Make sure that the windshield wipers are
not folded away from the windshield. You
could otherwise damage the windshield wip-
ers or the hood.Engine compartment 265
Maintenance and care Z

to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-
edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
! Always maintain a distance of at least
11.8 in (30 cm) between the vehicle and the
power washer nozzle. Information about the
correct distance is available from the equip-
ment manufacturer.
Move the power washer nozzle around when
cleaning your vehicle.
Do not aim directly at any of the following: R
Tires R
Door gaps, roof gaps, joints, etc. R
Electrical components R
Battery R
Connectors R
Lamps R
Seals R
Trim R
Ventilation slots
Damaged seals or electrical components can
lead to leaks or failures.
Cleaning the paintwork
! Do not affix: R
stickers R
films R
magnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
Scratches, corrosive deposits, areas affected by
corrosion and damage caused by inadequate
care cannot always be completely repaired. In
such cases, visit a qualified specialist workshop. X
Remove dirt immediately, where possible,
while avoiding rubbing too hard. X
Soak insect remains with insect remover and
rinse off the treated areas afterwards. X
Soak bird droppings with water and rinse off
the treated areas afterwards. X
Remove coolant, brake fluid, tree resin, oils,
fuels and greases by rubbing gently with a cloth soaked in petroleum ether or lighter
fluid. X
Use tar remover to remove tar stains. X
Use silicone remover to remove wax.
If water no longer forms "beads" on the paint
surface, use the paint care products recommen-
ded and approved by Mercedes-Benz. This is the
case approximately every three to five months,
depending on the climate conditions and the
care product used.
If dirt has penetrated the paint surface or if the
paint has become dull, the pai nt cleaner recom-
me
nded and approved by Mercedes-Benz
should be used.
Do not use these care products in the sun or on
the hood while the hood is hot. X
Use a suitable touch-up stick, e.g. MB Touch-
Up Stick, to repair slight damage to the paint-
work quickly and provisionally.
Matte finish care
! Never polish the vehicle or the light alloy
wheels. Polishing causes the finish to shine.
! The following may cause the paint to
become shiny and thus reduce the matte
effect: R
strong rubbing of the paintwork with
unsuitable materials R
frequent use of automatic car washes R
washing the vehicle in direct sunlight
! Never use paint cleaner, buffing or polishing
products, or gloss preserver, e.g. wax, for the
purpose of paintwork care. These products
are only suitable for high-gloss surfaces. Their
use on vehicles with matte paintwork leads to
considerable surface damage or, more spe-
cifically, to shiny, spotted areas.
Always have paintwork repairs carried out at a
qualified specialist workshop.
! Do not use wash programs with a hot wax
treatment under any circumstances.
Observe these notes if your vehicle has a clear
matte finish. This will help you to avoid damage
to the paintwork due to incorrect treatment.
These notes also apply to light alloy wheels with
a clear matte finish.
The vehicle should ideally be washed by hand
using a soft sponge, car shampoo and plenty of
wa ter.272
Care
Maintenance and care