lock MERCEDES-BENZ CLS 2017 Workshop Manual

Problems with the "Cooling with air dehumidification" function Problem
Possible causes/consequences and P Solutions
The indicator lamp in the
Z button flashes
three times or remains
off. The "Cooling with air
dehumidification" func-
tion cannot be switched
on. Cooling with air dehumidification has been deactivated due to a mal-
function. X
Visit a qualified specialist workshop.
Setting climate control to automatic
General notes In automatic mode, the set temperature is main-
tained automatically at a constant level. The
system automatically regulates the temperature
of the dispensed air, the airflow and the air dis-
tribution.
The "Cooling with air dehumidification" function
is activated automatically in automatic mode.
Automatic control X
Turn the SmartKey to position 2 in the ignition
lock ( Y
page 123).X
Set the desired temperature. X
To switch on: press the X button.
The indicator lamp in the X button lights
up. Automatic air distribution and airflow are
activated.
3-zone automatic climate control: when auto-
matic mode is activated, you can set the climate
mode ( Y
page 117).X
To switch to manual mode: press the

Switch off the "Windshield defrosting" function
as soon as the windshield is clear again. X
Turn the SmartKey to position 2 in the ignition
lock ( Y
page 123).X
To activate: press the d button.
The indicator lamp in the d button lights
up.
The climate control system switches to the
following functions: R
high airflow R
high temperature R
air distribution to the windshield and front
side windows R
air-recirculation mode off
If the battery is not sufficiently charged, blower
output may be reduced. Once the battery is suf-
ficiently charged again, full blower output will be
available again. X
To deactivate: press the d button.
The indicator lamp in the d button goes
out. The previously selected settings are
restored. Air-recirculation mode remains
deactivated.
MAX COOL maximum cooling The MAX COOL function is only available in vehi-
cles for the USA.
MAX COOL is only operational when the engine
is running. X
To activate: press the

Problems with the rear window defroster Problem
Possible causes/consequences and P Solutions
The rear window
defroster has deactiva-
ted prematurely or can-
not be activated. The battery has not been sufficiently charged. X
Switch off any consumers that are not required, e.g. reading lamps,
interior lighting or the seat heating.
When the battery is sufficiently charged, the rear window defroster
can be activated again.
Switching air-recirculation mode
on/off
General notes You can deactivate the flow of fresh air if
unpleasant odors are entering the vehicle from
outside. The air already inside the vehicle will
then be recirculated.
If you switch on air-recirculation mode, the win-
dows can fog up more quickly, in particular at
low temperatures. Only use air-recirculation
mode briefly to prevent the windows from fog-
ging up.
Activating/deactivating X
Turn the SmartKey to position 2 in the ignition
lock ( Y
page 123).X
To activate: press the r button.
The indicator lamp in the r button lights
up.
Dual-zone automatic climate control: air-recir-
culation mode is automatically activated at high
outside temperatures.
3-zone automatic climate control: air-recircula-
tion mode is automatically activated at high lev-
els of pollution or at high outside temperatures.
When air-recirculation mode is activated auto-
matically, the indicator lamp above the r
button does not light up. Outside air is added
after approximately 30 minutes. X
To deactivate: press the r button.
The indicator lamp in the r button goes
out. Air-recirculation mode deactivates automati-
cally: R
after approximately five minutes at outside
temperatures below approximately 41 ‡
(5 †) R
after approximately five minutes if cooling
with air dehumidification is deactivated R
after approximately 30 minutes at outside
temperatures above approximately 41 ‡
(5 †) if the "Cooling with air dehumidifica-
tion" function is activated
Switching the residual heat on or off
General notes The residual heat function is only available with
3-zone automatic climate control.
It is possible to make use of the residual heat of
the engine to continue heating the vehicle for
approximately 30 minutes after the engine has
been switched off. The heating time depends on
the set interior temperature.
Activating/deactivating X
Turn the SmartKey to position 0 in the ignition
lock or remove it ( Y
page 123).X
To switch on: press the K button.
The indicator lamp in the K button lights
up.
If the residual heat function is activated, the
windows may fog up on the inside.
The blower will run at a low speed regardless of
the airflow setting.
If you activate the residual heat function at high
temperatures, only the ventilation will be acti-
vated. The blower runs at medium speed.120
Operating the climate control systems
Climate control

X
To switch off: press the K button.
The indicator lamp in the K button goes
out.
Residual heat is deactivated automatically: R
after approximately 30 minutes R
when the ignition is switched on R
if the battery voltage drops
Air vents
Important safety notes
G WARNING
Very hot or very cold air can flow from the air
vents. This could result in burns or frostbite in
the immediate vicinity of the air vents. There
is a risk of injury.
Make sure that all vehicle occupants always
maintain a sufficient distance to the air out-
lets. If necessary, redirect the airflow to
another area of the vehicle interior.
In order to ensure the direct flow of fresh air
through the air vents into the vehicle interior,
please observe the following notes: R
keep the air inlet between the windshield and
the hood free of blockages, such as ice, snow
or leaves. R
never cover the air vents or air intake grilles in
the vehicle interior.
Setting the air vents Air vents are located: R
on the left and right-hand side of the dash-
board R
in the middle of the dashboard R
in the glove box R
in the rear-compartment center console Example C
Defroster vent D
Side air vent

boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
G WARNING
If the parking brake has not been fully
released when driving, the parking brake can: R
overheat and cause a fire R
lose its hold function.
There is a risk of fire and an accident. Release
the parking brake fully before driving off.
! Do not warm up the engine with the vehicle
stationary. Drive off immediately. Avoid high
engine speeds and driving at full throttle until
the engine has reached its operating temper-
ature.
Only shift the automatic transmission to the
desired drive position when the vehicle is sta-
tionary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery roads.
You could otherwise damage the drive train.
! Mercedes-AMG vehicles: at low engine oil
temperatures below 68 ‡ (+20 †), the max-
imum engine speed is restricted in order to
protect the engine. To protect the engine and
maintain smooth engine operation, avoid driv-
ing at full throttle when the engine is cold.
SmartKey positions
SmartKey
Z
To remove the SmartKey
(shift the transmission to position P ) G
Power supply for some consumers, such as
the windshield wipers H
Ignition (power supply for all consumers)
and drive position I
To start the engine
i The SmartKey can be turned in the ignition
lock even if it is not the correct SmartKey for
the vehicle. The ignition is not switched on.
The engine cannot be started.
KEYLESS-GO General notes Vehicles with KEYLESS-GO are equipped with
SmartKeys featuring the integrated KEYLESS-
GO function and a detachable Start/Stop but-
ton.
The Start/Stop button must be inserted in the
ignition lock and the SmartKey must be in the
vehicle.
When you insert the Start/Stop button into the
ignition lock, the system needs approximately
two seconds recognition time. You can then use
the Start/Stop button.
Pressing the Start/Stop button several times in
succession corresponds to the different Smart-
Key positions in the ignition lock. This is only the
case if you are not depressing the brake pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts immedi-
ately.
A check which periodically establishes a radio
connection between the vehicle and the Smart-
Key determines whether a valid SmartKey is in
the vehicle. This occurs, for example, when
starting the engine.
To start the vehicle without actively using the
SmartKey: R
the Start/Stop button must be inserted in the
ignition lock. R
the SmartKey must be in the vehicle. R
the vehicle must not be locked with the
SmartKey or KEYLESS-GO ( Y
page 76).
Do not keep the KEYLESS-GO key: R
with electronic devices, e.g. a mobile phone
or another SmartKey. R
with metallic objects, e.g. coins or metal foil. R
inside metallic objects, e.g. a metal case.
This can affect the functionality of KEYLESS-GO. Driving 123
Driving and parking Z

If you lock the vehicle with the SmartKey's
remote control or with KEYLESS-GO, after a
short time: R
you will not be able to switch on the ignition
with the Start/Stop button. R
you will not be able to start the engine with the
Start/Stop button until the vehicle is
unlocked again.
The engine can be switched off while the vehicle
is in motion by pressing and holding the Start/
Stop button for three seconds. This function
operates independently of the ECO start/stop
automatic engine switch-off function.
Key positions with KEYLESS-GO
C
Start/Stop buttonD
Ignition lock
As soon as the ignition is switched on, all the
indicator lamps in the instrument cluster light
up. Indicator and warning lamps, see
( Y
page 226).
If Start/Stop button C has not yet been
pressed, this corresponds to the SmartKey
being removed from the ignition. X
To switch on the power supply: press
Start/Stop button C once.
The power supply is switched on. You can now
activate the windshield wipers, for example.
The power supply is switched off again if: R
the driver's door is opened and R
you press Start/Stop button C twice when in
this position X
To switch on the ignition: press Start/Stop
button C twice.
The ignition is switched on.
If you press Start/Stop button C once when
in this position, the ignition is deactivated
again. Removing the Start/Stop button You can remove the Start/Stop button from the
ignition lock and start the vehicle as normal
using the SmartKey.
It is only possible to switch between Start/Stop
button mode and SmartKey operation when the
transmission is in position P .X
Remove Start/Stop button C from ignition
lock D .
You do not have to remove the Start/Stop but-
ton from the ignition lock when you leave the
vehicle. You should, however, always take the
SmartKey with you when leaving the vehicle. As
long as the SmartKey is in the vehicle: R
the vehicle can be started using the Start/
Stop button R
the electrically powered equipment can be
operated
Starting the engine
Important safety notes
G WARNING
If children are left unsupervised in the vehicle,
they could: R
open the doors, thus endangering other
people or road users. R
get out and disrupt traffic. R
operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they: R
release the parking brake. R
shifting the automatic transmission out of
park position P R
Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
G WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling124
Driving
Driving and parking

these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
G WARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or
parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
General notes
i The catalytic converter is preheated for up
to 30 seconds after a cold start. The sound of
the engine may change during this time.
Automatic transmission X
Shift the transmission to position P .
The transmission position display in the mul-
tifunction display shows P .
i You can start the engine in transmission
position P and N .
Starting procedure with the SmartKey
i To start the engine using the SmartKey
instead of KEYLESS-GO, pull the Start/Stop
button out of the ignition lock. X
Turn the SmartKey to position 3 in the ignition
lock ( Y
page 123) and release it as soon as the
engine is running.
Using KEYLESS-GO to start the engine
i The Start/Stop button can be used to start
the vehicle manually without inserting the
SmartKey into the ignition lock. The Start/
Stop button must be inserted in the ignition
lock and the SmartKey must be in the vehicle.
This mode for starting the engine operates
independently of the ECO start/stop auto-
matic engine start function. X
Depress the brake pedal and keep it
depressed. X
Press the Start/Stop button once
( Y
page 123).
The engine starts.
Pulling away
General notes
G WARNING
If the engine speed is above the idling speed
and you engage transmission position D or R ,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position D or R ,
always firmly depress the brake pedal and do
not simultaneously accelerate.
! If a warning tone sounds and the Release
Park. Brake message appears in the multi-
function display, the parking brake is still
applied. Release the parking brake.
Depress the accelerator carefully when pulling
away.
The vehicle locks centrally once you have pulled
away. The locking knobs in the doors drop down.
You can open the doors from the inside at any
time.
You can also deactivate the automatic locking
feature ( Y
page 199).
It is only possible to shift the transmission from
position P to the desired position if you depress
the brake pedal. If the brake pedal is not
depressed, the DIRECT SELECT lever can still be
moved but the parking lock remains engaged.
i Upshifts take place at higher engine speeds
after a cold start. This helps the catalytic con-
verter to reach its operating temperature
more quickly.
Hill start assist
Hill start assist helps you when pulling away for-
wards or in reverse on an uphill gradient. It holds
the vehicle for a short time after you have
removed your foot from the brake pedal. This
gives you enough time to move your foot from
the brake pedal to the accelerator pedal and to
depress it before the vehicle begins to roll. Driving 125
Dr ivi ng an d parking Z

If indicator lamp D is off, the ECO start/stop
function has been deactivated manually or as
the result of a malfunction. The engine will then not be switched off automatically when the vehi-
cle stops.
Problems with the engine Problem
Possible causes/consequences and P Solutions
The engine does not
start. The HOLD function or DISTRONIC PLUS is activated. X
Deactivate the HOLD function ( Y
page 157) or DISTRONIC PLUS
( Y
page 155). X
Try to start the engine again.
The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics. R
There is a malfunction in the fuel supply.
Before attempting to start the engine again: X
Turn the SmartKey back to position 0 in the ignition lock.
or X
Press the Start/Stop button repeatedly until all indicator lamps in
the instrument cluster go out. X
Try to start the engine again ( Y
page 124). Avoid excessively long
and frequent attempts to start the engine as these will drain the
battery.
If the engine does not start after several attempts: X
Consult a qualified specialist workshop.
The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged. X
Jump-start the vehicle ( Y
page 285).
If the engine does not start despite attempts to jump-start it: X
Consult a qualified specialist workshop.
The starter motor was exposed to a thermal load that was too high. X
Allow the starter motor to cool down for approximately two minutes. X
Try to start the engine again.
If the engine still does not start: X
Consult a qualified specialist workshop.128
Driving
Driving and parking

Problem
Possible causes/consequences and P Solutions
The engine is not running
smoothly and is misfir-
ing. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system. X
Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it. X
Have the cause rectified immediately at a qualified specialist work-
shop.
The coolant temperature
gauge shows a value
above 248 ‡ (120 †). The coolant level is too low. The coolant is too hot and the engine is no
longer being cooled sufficiently. X
Stop as soon as possible and allow the engine and the coolant to
cool down. X
Check the coolant level ( Y
page 268). Observe the warning notes
as you do so and add coolant if necessary.
Automatic transmission
Important safety notes
G WARNING
If the engine speed is above the idling speed
and you engage transmission position D or R ,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position D or R ,
always firmly depress the brake pedal and do
not simultaneously accelerate.
G WARNING
The automatic transmission switches to neu-
tral position N when you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P . Prevent the parked vehi-
cle from rolling away by applying the parking
brake. Selector lever (Mercedes-AMG vehi-
cles)
Overview of transmission positions
]
Park position with parking lock ^
Reverse gear \\
Neutral [
Drive
Transmission position and drive pro-
gram display The current transmission position and drive pro-
gram appear in the multifunction display.Automatic transmission 129
Driving and parking Z

C
Transmission position displayD
Drive program display
Additionally, displays next to the selector lever
mark the current transmission position.
The indicators light up when the Smartkey is
inserted into the ignition lock. The indicators go
out when the Smartkey is removed from the
ignition lock.
If the transmission position display in the mul-
tifunction display is not working, you should pull
away carefully to check whether the desired
transmission position is engaged. Ideally, you
should select transmission position D and drive
program C or S .
Engaging park position P
X
When the vehicle is stationary, press but-
ton C . DIRECT SELECT lever
Overview of transmission positions
]
Park position with parking lock ^
Reverse gear \\
Neutral [
Drive
The DIRECT SELECT lever is on the right of the
steering column.
The DIRECT SELECT lever always returns to its
original position. The current transmission posi-
tion P , R , N or D appears in the transmission
position display in the multifunction display
( Y
page 130).
Transmission position and drive pro-
gram display The current transmission position and drive pro-
gram appear in the multifunction display.
C
Transmission position display
D
Drive program display
The arrows in the transmission position display
show how and into which transmission positions
you can shift using the DIRECT SELECT lever.
If the transmission position display in the mul-
tifunction display is not working, you should pull
away carefully to check whether the desired
transmission position is engaged. Ideally, you
should select transmission position D and drive
program E or S .130
Automatic transmission
Driving and parking