towing MERCEDES-BENZ CLS 2020 Owners Manual

Symbols
........................................................ 5 At
agl ance ....................................................6
Coc kpit ....... ..................... ..................... ..........6
Indica torand warning lam ps(stan dar d)........ 10
Indicat orand warning lam ps(Wide‐
scr een Cockpit)............................................ 12
Ov erhead controlpanel ................................ 14
Doo rcontr olpa nel and seatad jus tment .......16
Emerg enciesand brea kdo wns ............ .......... 18 Digita
lOp erator' sMa nua l......................... 20
Callin gup theDigit alOper ator's Manual ...... 20 Gener
alno tes... .......................................... 21
Pr otect ing theen vironmen t... ....................... 21
Mer cedes-Ben zGenuine Parts ... ...................2 2
Oper ator's Manual ........................... .............2 2
Ser vice andvehicle operation ......... .............2 3
Oper ating safety...........................................2 4
Decl arati on ofconf ormity forwireless
ve hicle component s... ..................................2 6
Dia gno stics con nection ................................ 26 Qualif
iedspec ialistwo rkshop ....................... 27
Cor rect useof theve hicle ............................. 27
Pr oblems withyo ur vehicle ............... ............ 28
Re por tingsaf etydef ects ...............................2 8
Limit edWarrant y.......................................... 28
QR cod efo rre scue card... ............... .............2 9
Dat ast or ag e... ..............................................2 9
Cop yright ...................................................... 32 Occup
antsafety.... .....................................34
Re stra int system .............................. .............3 4
Sea tbel ts<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011> 36
Airb ags<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011> 41
PRE-S AFE®
sy stem ....................................... 48
Saf elytranspor tingchildr enintheve hi‐
cle ...... ..........................................................5 0
No teson pets intheve hicle ............ .............6 4 Opening
andclosing .................................. 66
Smar tKey <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011> 66
Door s<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 71
Tr unk ................................................ ............ 75
Sid ewi ndo ws<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011001100110011> 80
Sli ding sunroof <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011> 85Ro
ller sun blinds ...........................................8 8
Anti-t heftpr otect ion .....................................8 9 Seats
andstowing ..................................... 92
No teson thecor rect driver's seatpos i‐
tion <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>.......92
Sea ts<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>....93
St eer ing wheel ............................................ 101
Eas yentr yand exitfeatur e.........................1 03
Oper ating thememor yfunc tion .................. 104
St ow agear eas ............................................ 106
Cup holder.................................................. 114
Ashtr ayand cigarette light er.......................1 16
Soc kets ........... ............................................ 117
Wi reless chargin gof themobile phone
and connect ionwithth eex terior ant enna ..120
Ins talling/ remo ving thefloor mats .............1 21 Light
andvisibili ty................................... 123
Ext eriorlighti ng............. .............................123
Int erior ligh ting ........................................... 128
Wi ndsh ield wipe rand windsh ield wa sher
sy stem ........................................................ 129
Mir rors <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> 132 2
Contents

Oper
ating thesun visor s... .......................... 134
Ar ea perm eable toradio wav eson the
winds hield.................................................. 135
Infr ared-r eflectiv ewindshi eldfunction ........ 135 Clim
atecontr ol........................................ 136
Ov ervie wof climat econt rolsy stems ..........1 36
Oper ating theclimat econ trol system ......... 137 Dr
ivin gand parking ................................. 143
Dr iving ............ ............ ........................ ........143
DY NA MIC SELE CTswitc h... ............... ......... 155
Au tomatic transmiss ion.............................. 156
Fu nctio nof 4MA TIC<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> ............161
Re fuel ing...... ............................................... 162
Pa rking .......................................................1 64
Dr iving and drivi ng safety systems .............. 173
Ve hicle towing instruct ions .........................2 29 Ins
trument Displa yand on-b oard
co mp uter ...... ............................................230
Ins trument Displayove rview ...................... 230 Ov
ervie wof thebutt ons onthesteer ing
wheel ..........................................................2 31
Oper ating theon- boar dcom puter.............. 232
Se tting thedesign ...................................... 233
Se tting thear ea foradd itional values .........2 33
Ov ervie wof disp lays on themultifunc ‐
tion displa y... .................................... ..........2 34
Ad jus ting theins trument lighting ............... 235
Menus andsubmenus ................................ 235
Head-up Display... ...................................... 242 Vo
ice Contr olSy stem .............................. 244
No teson oper ating safety...........................2 44
Oper ation .......................................... ......... 245
Using theVo ice Cont rolSy stem effec‐
tiv ely <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>...246
Esse ntialvo ice com mand s.......................... 247 Multimedia
system .................................. 259
Ov ervie wand oper ation .................. ............ 259
Sy stem settings .............................. ............ 268
Fit &Healt hy<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011001100110011> 280
Na vig ation .......................................... ........282
Te lephon e........................................ ...........3 07 Online
andInterne tfunctions ..................... 329
Media ......................................................... 335
Ra dio .......................................................... 347
Sound .........................................................3 54 Maint
enanc eand care..... ........................ 357
ASS YSTPL US service interva ldispla y........ 357
En gine compartment .................................. 358
Cleanin gand care.......................................3 64 Br
eak down assista nc e<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 373
Emerg ency............. .....................................373
Fla ttir e<0011001100110011001100110011001100110011001100110011001100110011
0011> <0011001100110011001100110011001100110011001100110011001100110011
0011><0011001100110011001100110011001100110011001100110011001100110011
0011>....373
Batt ery(v ehi cle) <0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011> 379
To w star tin gor towing away <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011> 385
Elec trica lfus es<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011001100110011> 390 Whe
elsand tires <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011> 394
No teson noise orunusua lhandling char‐
act eristic s...................................................3 94
No teson regular lyinsp ecting wheels and
tir es ............................................................ 394
No teson sno wch ains ................................ 395 Con
tents 3

1
QRcode foraccessi ngthere scue card →
29
2 Safetyve sts →
373
3 mebutt onand SOS button →
323
4 Chec kingandaddingoper ating fluids →
430
5 Tow- star tin gand towing away →
385
6 Flat tire →
373
7 Startin gassis tance →
383 8
Haza rdwa rning light s →
125
9 Fuelfiller flap withins truct ion labels fortir e
pr essu re,fuel type andQRcode foraccessi ng
th ere scue card →
162
A Tow- star tin gand towing away →
385
B TIREFIT kit →
375 At
aglanc e– Em erge ncie sand brea kdo wns 19

The
driven speed isadjus tedwhen theve hicle is
le ve lwit hth etraf fic sig nat thelat est.In the
case ofsig ns indi cati ngentr yint oan urb anarea ,
th espeed isadap tedaccor dingtothespeed
per mitt edwithin theurban area. The speed limit
displa yin theIns trument Displayis alw aysupda ‐
te dwhen theve hicle isleve lwit hth etra ffic sign .
If th er eis no speed restriction onanunlimited
st re tchof road (e.g.on afree wa y), there com‐
mend edspe edisau tomatical lyadop tedas the
st or ed speed. Thesystem uses thespeed stor ed
on anunlimit edstre tchof road asthere com‐
mend edspe ed. Ifyo udo notalt er thestor ed
speed onanunlimit edstre tchof road, there c‐
omme ndedspeedis80 mph(1 30 km/h) .
If Ac tiveDis tance AssistDIS TRONI Cha sbe en
pu tint opa ssi ve mode bypressing theacceler a‐
to rpeda l,onl yspee dlimi tswhi charehigh er
th an these tspeed areadop ted.
Ac tiveSpe edLimi tAssi stisonl yan aid. The
dr iver isresponsible forke eping asaf edis tance
fr om theve hicle infront, forve hicle speed and
fo rbr aking ingood time. Themaximu mper missi ‐
ble spee dals odepe ndsonfact or ssu ch asthe
ro ad sur face and traf fic condi tions. Sy
stem limit s
Te mp orar yspeed restrictions (e.g.fo ra cer tain
tim eor due towe ather condition s)can notbe
pr oper lyde tected bythesy stem. Themaximum
per missible speedapplying toave hicle witha
tr ailer isno tde tected bythesy stem. Inthese sit‐
uations youmus tadj ustyo ur spee dyo urself . &
WARNIN GRisk ofacci dent dueto Active
Spe edLimi tAssi stadap tingth eve hicle's
speed
The speed adoptedby ActiveSpe edLimi t
Assi stma ybe toohigh orincor rect insome
indi vidualcase s,su ch as:
R Inthewe tor infog
R When towing atrailer #
Ensur eth at thedr iven speed complies
wit htraf fic re gulations. #
Adjus tth edr iving speed tosuit current
tr af fic and weather condition s. Fu
nction ofrout e-base dspee dadap tation %
The follo wing function iscoun try- dependen t
and onlyav ailable incon junction withth e
Dr iving Assi stanc ePa ckag e.
When ActiveDis tance AssistDIS TRONI Cis acti ‐
va ted, theve hicle speed willbeadjus tedaccor d‐
ing lyto thero uteev ent sahead. Dependingon
th edr ive pr og ram sele cted, theve hicle negoti‐
at es aro uteeve ntaheadin afue l-saving, com ‐
fo rtable ordynam icman ner.When thero ute
eve nthasbe en passe d,theve hicle acceler ates
ag ain tothestor ed speed. Thesetdis tance to
th eve hicle infront, vehicles detected aheadand
spe edrestrictions aheadar eta ke nint oacco unt.
Ro ute-based speedadap tatio ncan beconf ig‐
ur ed inthemultimedia system (/ page19 1).
Th efo llo wing routeeve nts areta ke nint o
acco unt:
R Bend s
R T-int ersect ions,tr af fic cir cle sand tollst a‐
tio ns
R Turnsand exits 19
0
Driving and parking

HOLD
functio n HOLD
functio n
The HOLD function holdsth eve hicle atast and‐
st ill wit hout requ iring youto depr essthebr ak e
pedal, e.g.while waitin gin traf fic.
The HOLD functionisonly anaid. The responsi‐
bility forth eve hicle safely standi ngstill remains
wit hth edr iver .
Sy stem limit s
The HOL Dfun ction isonl yint end edtoprov ide
assis tance when drivi ng and isno ta su fficien t
mean sof saf eguar dingtheve hicle agains tro lling
aw ay when statio nary.
R The incline mustno tbe great erthan 30%. Ac
tiv atin g/deac tivatin gthe HOL Dfunc tion &
WARNIN GRisk ofan acci dent dueto the
HOLD functio nbei ng activ ated whe nyo u
lea vetheve hicle
If yo ulea vetheve hicle while onlyth eHOLD
func tion isbraking theve hicle, theve hicle
can rollaw ay inthefo llo wing situat ions:
R Ifth er eis amalfunct ioninthesy stem or
in thepo we rsupp ly.
R Ifth eHOLD function isdeactiv ated by
depr essing theacceler ator pedal orbrak e
pedal, e.g.byave hicle occupant. #
Alw aysdeactiv ateth eHOLD function
and secur eth eve hicle agains tro lling
aw ay bef orelea ving theve hicle. *
NO
TEDama gefrom automatic braking If
one ofthefo llo wing functionsis switc hed
on, theve hicle brak es aut omatically incer‐
ta in situat ions:
R ActiveBr ak eAssi st
R ActiveDis tance AssistDIS TRONI C
R HOLD functio n
R ActivePa rking Assist
To avo iddamag eto theve hicle, deactiv ate
th ese systems inthefo llo wing orsimilar sit‐
uation s: #
Dur ing towing #
Inacar wash Re
quirement s:
R The vehicle isstatio nary.
R The driver's door isclosed ortheseat belton
th edr iver's side isfastened.
R The engine isrunning orhasbe en automati‐
cally switc hedoffby theEC Ostar t/ stop
funct ion. 19
8
Driving and parking

%
Dep endingonthecount ry,yo uma yha ve to
pr ess and hold thebutt ontodeactiv ate.
Se tting thesensit ivityof Activ eLan eKe ep‐
ing Assis t
Multi media system:
4 Vehicle 5
k Assist ance
5 Act .Lane Keep. Assist #
Select ase tting.
Ac tiv atin g/deac tivatin gthe warning #
Activate0073 ordeacti vate 0053 Lane Depart.
Warning.
Yo udo notre cei veanywa rning when leaving
a lane ifth elane keeping warning system is
deactiv ated. Ve
hicl eto wing instruct ions
The vehicle isno tsuit able forth euse oftow bar
sy stems that areused forflat towing ording hy
to wing, forex am ple. Attach ing and using tow bar
sy stems canlead todamag eon theve hicle.
When youar eto wing ave hicle withto w bar sys‐
te ms, safedr iving charact eristic scan notbe guar
anteed forth eto wing vehicle ortheto we d
ve hicle. Thevehicle-tr ailercombination may
sw erve from side toside. Complywithth eper‐
mitt edtowing methods (/page385) andthe
ins truct ions forto wing withbo th axle son the
gr ou nd (/ page 386). Dr
iving andparking 229

Obser
vethefo llo wing notesif yo uwa ntto
re place thebatt eryyo urself :
R Alw aysre place afa ulty battery wit habatt ery
whic hmee tsthespecif icvehicle requ ire‐
men ts.
The vehicle iseq uipped withan AGMtech nol ‐
ogy batter y(A bso rbentGlas sMa t)or alith ‐
ium-io nbatt ery. Fu llve hicle functionality is
onl yguar anteed withan AGMbatt eryor lith‐
ium-ion battery. Fo rsaf etyre ason s,
Mer cedes-Ben zre comme ndsthat youon ly
use batteries whic hha ve been tested and
appr ovedfo ryo ur vehicle byMer cedes-Ben z.
R Carryove rde tach able parts,suc has vent
hos es,elbo wfitting orterm inal covers from
th ebatt erybeing replaced. R
Mak esur eth at theve nt hos eis alwa ys con‐
nect edtotheor iginal opening ontheside of
th ebatt ery.
Ins tallan yex istin gor supplied cellcaps.
Ot her wise, gases orbatt eryacid could
escape.
R Mak esur eth at detach able partsarere con‐
nect edinthesame way. To
w star ting ortowing away Pe
rm itted towing methods Mer
cede s-Ben zre comme ndstransp orting your
ve hicle inthecase ofabr eakdo wn,rath er than
to wing itaw ay. Fo
rto wing, useato w rope ortow bar withbo th
axle son thegr ound. Donotuse tow bar sys‐
te ms.
* NO
TEDama getotheve hicle duetotow‐
ing away inc orrectl y #
Obs erve theins truction sand noteson
to wing away. Br
ea kdo wnassista nce 38
5

Pe
rm itted towing methods Ve
hicl eeq uipment/ towing
me thod Bo
th axle son thegr ound Fr
ont axle raised Re
ar axle raised
Ve hicles withaut omatic transmis‐
sion Ye
s,maximum 31mile s(50 km) at
31 mp h(50 km/h) No
Yes,ifth esteer ing wheel isfixe din
th ecent erposition withast eer ing
wheel lock.
4MA TICvehicles Yes,maximum 31mile s(50 km) at
31 mp h(50 km/h) No
NoTo
tow wit hara ised axle: towing should be
per form ed byato wing company. To
wing theve hicl ewith both axle son the
gr ound #
Obser vetheno teson theper mitt edtowing
me thods (/page385). #
Mak esur eth at thebatt eryis con nect edand
ch arge d. Obser
vethefo llo wing pointswhen thebatt eryis
disc harged:
R The engin ecann otbe star ted
R The electr icpar king brak ecann otbe
re leased orapplied
R Vehicl eswith automatic transmiss ion:
The automatic transmiss ioncanno tbe shif‐
te dto position 005Cor005D. %
Vehicl eswith automatic transmiss ion:If
th eaut omatic transmiss ioncann otbe shif‐
te dto position 005C,orthemultifunc tiondis‐
pla yin theins trument clusterdoes notsho w
an ything, have theve hicle transpor tedaw ay
( / pag e388). Atowing vehicle withlifting
eq uipment isrequ ired forve hicle transpor ta‐
tio n. 38
6
Brea kdo wnassist anc e

*
NO
TEDama gedue totowing away at
exc essiv elyhigh speeds orove rlong dis‐
ta nces The
drivet ra in could bedamag edwhen tow‐
ing atexc essiv elyhigh speeds orover long
dis tances. #
Atowing speed of30 mph(50 km/h)
mus tno tbe exc eeded. #
Atowing distan ceof30 miles(50 km)
mus tno tbe exc eeded. &
WARNIN GRisk ofacci dent whento wing
a ve hicle whichis toohea vy
If th eve hicle being tow- star tedor towe d
aw ay ishea vier than theper missible gross
mass ofyour vehicle, thefo llo wing situat ions
can occur:
R The towing eyema ybecome detach ed.
R The vehicle/tr ailercombination may
sw erve oreve nov ertur n. #
Ifano ther vehicle istow- star tedor
to we daw ay,its weight mustno texc eed th
eper missible gross mass ofyour ow n
ve hicle. If
ave hicle mustbe tow- star tedor towe daw ay,
its per missib legross weight mustno texc eed the
per missible gross weight oftheto wing vehicle. #
Information ontheper missible gross mass of
th eve hicle canbefound ontheve hicle iden‐
tif ication plate(/ page428). #
Vehicl eswith automatic transmiss ion:Do
no topen thedr iver's door orfront passeng er
door ,ot her wise theaut omatic transmiss ion
aut omaticall yshif tsto position 005D. #
Installth eto wing eye(/ page389). #
Fasten theto w bar .
* NO
TEDama gedue toinc orrect connec‐
tion oftheto w bar #
Onlyconnect theto w rope ortow bar to
th eto wing eyes. #
Deact ivat eth eaut omatic locking mechanism
(/ page73 ). #
Donotactiv ateth eHOLD function. #
Deact ivat eth eto w- aw ay alar m(/ page90) . #
Deact ivat eAc tiveBr ak eAssi st
( / pag e18 3). #
Vehicl eswith automatic transmiss ion:
Shif tth eaut omatic transmiss iontoposition
005C. #
Release theelectr icpar king brak e. &
WARNIN GRisk ofacci dent dueto limi‐
te dsaf ety-re lat ed func tionsdur ing the
to wing proce ss
Saf ety-re lat ed func tionsar elimit edorno lon‐
ge rav ailable inthefo llo wing situat ions:
R theignition isswitc hedoff.
R thebr ak esy stem orpowe rst eer ing sys‐
te m ismalfu nctioning.
R theener gysupply ortheon- boar delectr i‐
cal system ismalfunct ioning.
When your vehicle isthen towe daw ay,signif ‐
icant lymor eef fort ma ybe requ ired tosteer
and brak eth an isno rm allyre qu ired. Br
eakdo wnassis tance 38
7

#
Use ato w bar . #
Mak esur eth at thesteer ing wheel can
mo vefreely ,bef oreto wing theve hicle
aw ay. *
NO
TEDama gedue toexcess ive tracti ve
po we r If
yo upull away shar ply, thetractiv epo we r
ma ybe toohigh andtheve hicles couldbe
damag ed. #
Pull away slo wlyand smoo thly. Lo
adi ng the vehicl efo rtr ans port #
Obser vetheno teson towing away
( / pag e386). #
Connec tth eto w bar totheto wing eyein
or der toload theve hicle. #
Vehicl eswith automatic transmiss ion:
Shif tth eaut omatic transmiss iontoposition
005C. %
Ve
hicl eswith automatic transmiss ion:
The automatic transmiss ionmaybe locked
in posit ion005Dintheeve ntofdama getothe
electr icalsystem. Toshif tto 005C ,pr ov ide the
on-boar delectr icalsystem withpo we r
( / pag e383). #
Load theve hicle ontoth etra nspor ter. #
Vehicl eswith automatic transmiss ion:
Shif tth eaut omatic transmiss iontoposition
005D. #
Use theelectr icpar king brak eto secur eth e
ve hicle agains tro lling away. #
Onlysecur eth eve hicle bythewheels.
Ve hicl eswith ADSPL US (Adap tiveDam ping
Sy stem PLUS) &
WARNIN GRisk ofan acci dent when
tr ansp orting vehicles withAd aptive
Dam pingSy stem PLUS
The reduced damping forc es on theve hicle
being transpor tedcan cause theve hicle/
tr ailer combination tostar tto swing. As
are sult, when transpor tingvehicles with
th eAd aptiveDam pingSy stem PLUS, the
ve hicle/tr ailercombination mayst ar tto skid.
Conseq uently,yo uco uld lose contro lof your
ve hicle. #
When transpor ting,ensur eth at:
R The vehicle hasbeen loaded onto
th etranspor tercor rectl y
R The vehicle issecur edatall four
wheel swit hsuit able tensi oni ng
st ra ps
R The maximum permissible speedof
35 mph(6 0km/h) isno texc eeded
when transpor ting *
NO
TEDama getotheve hicle from secur‐
ing itincor rectl y #
Afterloa ding, theve hicle mustbe
secur edon allfour wheel s.Ot her wise,
th eve hicle could bedamag ed. #
Aminimum distance of8in (20 cm)
up wa rdsand 4in (10 cm) down wards
mus tbe kept tothetranspor tplatf orm. 388
Breakdo wnassis tance