alarm MERCEDES-BENZ CLS-CLASS 2011 User Guide

i
If the batteries are checked within signal
range of the vehicle, pressing button
& or % will lock or unlock the vehicle
accordingly. Loss of the SmartKey
If you lose your SmartKey or mechanical key,
you should do the following:
X Have the SmartKey deactivated by an
authorized Mercedes-Benz Center.
X Report the loss of the SmartKey or the
mechanical key to your car insurance
company immediately.
X Have the mechanical lock replaced if
necessary.
Any authorized Mercedes-Benz Center will be
glad to supply you with a replacement. For
information on replacing the SmartKey, see
“Replacing the SmartKey” ( Y page 70).Replacing the SmartKey
Only you, or someone authorized by you can
order a replacement key from any Mercedes-
Benz Center. In order to do so, the Mercedes-
Benz Center will require proof of identity and
vehicle ownership with original documents,
including the following:
If you are the current owner of the vehicle:
R the vehicle’s current state registration
R a current identity card, passport, or drivers
license
If you are an authorized person:
R the vehicle’s current state registration
R a current identity card, passport, or drivers
license for the authorized individual
R signed and dated authorization from the
owner of the vehicle for which the key is
being requested
i Duplicated or photocopied
documentation will not be accepted. Activating the key Once you, or an authorized person, has
provided the appropriate documents, the
Mercedes-Benz Center will need to
synchronize the key to your vehicle before it
can be used. In order to do so, the Mercedes-
Benz Center need access to your vehicle.
Opening the doors from the inside
You can open a door from the inside even
when it is locked unless it is secured with the
child safety lock ( Y page 56).
Open door only when conditions are safe to
do so. Example illustration driver’s door
If the vehicle has previously been locked with
the SmartKey or with KEYLESS-GO, opening
a door from the inside will trigger the anti-
theft alarm system.
To cancel the alarm, see (
Y page 63).
X Front doors: Pull on inside door
handle ; on the respective front door.
If the door was locked, locking knob : will
move up.
When you open a door, the door window on
that side lowers slightly. Once you close the
door, the door window moves up again.
! A door window will not work if it is blocked
with ice or if the vehicle battery is
discharged. If you cannot shut a door, do
not force it or you could damage the door
or the door window. Fix whatever is 70
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trunk opening/closing switch can be
operated. Therefore, do not leave children
unattended in the vehicle, or with access to
an unlocked vehicle. A child’s unsupervised
access to a vehicle could result in an accident
and/or serious personal injury.
In vehicles with trunk opening/closing
system you can close the trunk separately
from the outside using the trunk closing
switch. Vehicles without KEYLESS-GO
Vehicles with KEYLESS-GO
X
Press trunk closing switch : briefly.
If the trunk lid comes into contact with an
object while closing, the closing procedure is
stopped and the trunk lid reopens slightly.
This will happen only while the trunk is in its
upper motion sequence. Check if luggage has
been piled too high, for example.
Closing the trunk and locking vehicle
from outside
In vehicles with trunk opening/closing
system and KEYLESS-GO, you can close the trunk and lock the vehicle simultaneously
from the outside using the KEYLESS-GO
locking/closing switch.
X
Make sure you have the SmartKey with
KEYLESS-GO with you.
X Press KEYLESS-GO locking/closing
switch : briefly.
With all doors closed:
R
The locking knobs in the doors move
down.
R The trunk lid starts to close
automatically.
R All turn signal lamps flash three times to
confirm locking once the trunk has
closed completely.
R An acoustic signal sounds three times.
R The anti-theft alarm system is armed.
If the trunk lid comes into contact with an
object while closing, the closing procedure is
stopped and the trunk lid reopens slightly.
This will happen only while the trunk is in its
upper motion sequence. Check if luggage has
been piled too high, for example. Trunk lid emergency release
The trunk lid can be opened from inside the
trunk with the emergency release button. 74
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X
Briefly press emergency release
button :.
The emergency release button unlocks and
opens the trunk while the vehicle is standing
still or in motion.
Illumination of the emergency release button:
R The button flashes for 30 minutes after
opening the trunk.
R The button flashes for 60 minutes after
closing the trunk.
The emergency release button does not open
the trunk, if the vehicle battery is discharged
or disconnected.
If the vehicle has previously been locked
centrally with the SmartKey or KEYLESS-GO,
opening the trunk from the inside using the
emergency release button will trigger the
anti-theft alarm system.
To cancel the alarm, see ( Y page 63).Valet locking
You can lock the trunk separately with the
mechanical key. This denies unauthorized
access to the trunk, e.g. when you valet park
the vehicle.
X Leave only the SmartKey less its
mechanical key with the vehicle. X
Valet locking: Close the trunk.
X Remove the mechanical key from the
SmartKey (Y page 261).
X Insert the mechanical key in the trunk lid
lock.
X Turn the mechanical key clockwise to
position 2 and remove the mechanical
key in that position to lock the trunk.
The trunk remains locked even when the
vehicle is centrally unlocked.
You can then only open the trunk with the
mechanical key.
X Canceling: Insert the mechanical key in
the trunk lid lock.
X Turn the mechanical key counterclockwise
to neutral position 1 and remove the
mechanical key in that position to unlock
the trunk.
You can now open the trunk. Locking and unlocking
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Power outlet in rear center console
X
Open the cover in the rear center console
(Y page 159). Power outlet in trunk
Tele Aid
! In order to activate the Tele Aid system, a
subscriber agreement must be completed.
To ensure your system is activated and
operational, please press Information
button E to perform the acquaintance
call. Failure to complete either of these
steps may result in a system that is not
activated.
If you have any questions regarding
activation, please call the Customer
Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada
only). Shortly after the completion of your Tele Aid
acquaintance call, you will receive a user ID
and password in the mail. You may use this
password to access the Tele Aid section in
“Owner’s Online” at
www.mbusa.com (USA
only). The “My Tele Aid” section will give you
access to account information, remote door
unlock and more.
The Tele Aid system is available if
R it has been activated and is operational.
Activation requires a subscription for
monitoring services, connection and
cellular air time
R vehicle battery power is available
R the relevant cellular phone network and
GPS signals are available and pass the
information on to the Customer Assistance
Center
i Location of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network and
pass the information on to the Customer
Assistance Center.
The Tele Aid system ( Telematic Alarm Identification on Demand)
The Tele Aid system consists of three types
of response:
R Automatic and manual emergency
R Roadside Assistance
R Information
To adjust the speaker volume during a Tele
Aid call do the following:
X Press button W or X on the
multifunction steering wheel.
or
X Use the adjustment button on your
COMAND system.
Be sure to check “Owner’s Online” at
www.mbusa.com (USA only) for more
information and a description of all available
features. 164
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for a minimum of 20 seconds until the
indicator lamp in the SOS button is flashing.
The message
Connecting Call appears in
the multifunction display.
As an alternative, you may unlock the vehicle
via Internet in the “My Tele Aid” section of
“Owner’s Online”, using your ID and password
(USA only).
i The remote door unlock feature is
available if the relevant cellular phone
network is available.
The SOS button will flash and the message
Connecting Call will appear in the
multifunction display to indicate receipt of
the door unlock command.
If the tailgate recessed handle was pulled
for more than 20 seconds before door
unlock authorization was received by the
Customer Assistance Center, you must
wait 15 minutes before pulling the tailgate
recessed handle again.
Stolen Vehicle Recovery Services In the event your vehicle was stolen:
X
Report the incident to the police.
The police will issue a numbered incident
report.
X Pass this number on to the Customer
Assistance Center along with your
password.
The Customer Assistance Center will then
attempt to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is
located, the Customer Assistance Center
will contact the local law enforcement and
you. The vehicle’s location will only be
provided to law enforcement.
i If the anti-theft alarm stays on for more
than 30 seconds, the Tele Aid system will
notify the Customer Assistance Center
automatically. Garage door opener
The integrated remote control can operate up
to three separately controlled devices
compatible with HomeLink ®
or some other
systems. G
Warning!
Before programming the integrated remote
control to a garage door opener or gate
operator, make sure people and objects are
out of the way of the device to prevent
potential harm or damage. When
programming a garage door opener, the door
moves up or down. When programming a gate
operator, the gate opens or closes.
Do not use the integrated remote control with
any garage door opener that lacks safety stop
and reverse features as required by U.S.
federal safety standards (this includes any
garage door opener model manufactured
before April 1, 1982). A garage door that
cannot detect an object - signaling the door
to stop and reverse - does not meet current
U.S. federal safety standards.
When programming a garage door opener,
park vehicle outside the garage.
Do not run the engine while programming the
integrated remote control. Inhalation of
exhaust gas is hazardous to your health. All
exhaust gas contains carbon monoxide (CO),
and inhaling it can cause unconsciousness
and possible death. Interior rear view mirror with integrated remote
control Useful features
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Problem
Possible causes/consequences and
X Solutions04
The front passenger
front air bag off
indicator lamp does not
illuminate and/or does
not remain illuminated
with the weight of a
typical 12-month-old
child in a standard child
restraint or less on the
front passenger seat.
The system is malfunctioning.
X
Make sure there is nothing between seat cushion and child seat
and check installation of the child seat.
X Make sure no objects applying supplemental weight onto the
seat are present.
X Make sure no objects which apply forces to the seat are present
(e.g. objects such as books, briefcases etc. lodged behind or
around the seat, head restraints pushing against roof etc.). The
system may recognize such forces as supplemental weight.
X If the front passenger front air bag off indicator lamp remains
out, have the system checked as soon as possible at an
authorized Mercedes-Benz Center. Do not transport a child on
the front passenger seat until the system has been repaired.
X Read and observe messages in the multifunction display and
follow corrective steps (Y page 228). G
Warning!
If the 04 indicator lamp does not
illuminate or remains out with the weight of a
typical 12-month-old child in a standard child
restraint or less on the front passenger seat,
do not transport a child on the front
passenger seat until the system has been
repaired. Unlocking/locking manually
Unlocking the vehicle
If you cannot unlock the vehicle with the
SmartKey or with KEYLESS-GO, unlock the
driver’s door and the trunk using the
mechanical key.
The anti-theft alarm system will trigger when
you
R unlock the driver’s door or the trunk with
the mechanical key
and
R open the driver’s door or the trunk
To cancel the alarm, insert the SmartKey into
the starter switch. Removing the mechanical key
SmartKey
SmartKey with KEYLESS-GO Unlocking/locking manually
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X
Insert mechanical key ; into the driver’s
door lock.
X Turn mechanical key ; clockwise to
position 1.
The driver’s door is locked.
X Turn mechanical key ; back and remove
it from the driver’s door lock.
i This procedure does not arm the anti-
theft alarm system, nor does it lock the fuel
filler flap. Manually unlocking the gear selector
lever
If the vehicle’s electrical system is
malfunctioning, the gear selector lever could
remain locked in park position P. In this case
the gear selector lever can be unlocked
manually, e.g. to tow the vehicle.
X Engage the parking brake. !
Do not use sharp objects to loosen the
gear selector lever cover in the center
console, as this could damage the gear
selector lever cover or the center console.
X Insert a flat, blunt object into the left edge
of gear selector lever cover : at the
positions indicated by the arrows.
X Loosen gear selector lever cover : using
this object. X
Pull gear selector lever cover : out and
remove.
X Simultaneously push down release ; and
move the gear selector lever out of park
position P.
The gear selector lever is unlocked.
i The gear selector lever is locked again as
soon as you move it back to park position
P. Fuel filler flap
G
Warning!
Avoid contact with the vehicle walls as they
may contain sharp edges. Otherwise, you
could injure yourself while releasing the fuel
filler flap.
In case the central locking system does not
release the fuel filler flap, you can open it
manually.
The fuel filler flap release is located on the
passenger side in the trunk behind the side
trim panel.
X Open the trunk (Y page 71).
X Remove side trim panel.
i Removing the side trim panel is a
demanding process. We recommend that
you contact Roadside Assistance
(Y page 166) if you do not feel to have the
ability to perform this process. Unlocking/locking manually
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