display MERCEDES-BENZ CLS-Class 2012 W218 Comand Manual

Problems
withthenavigation system Problem Possible
causes/co nsequences andM Solutions
COMAND
isunable to
cont inue route
guida nceafter the
journey hasbeen
interr upted. Route
guidanceiscanceled ifyou interr uptthejourney formore
than twohours.
"Interr upting thejourney" referstostopping thevehicle.
"Continuing routeguidance"refers toswitching COMAND backon
and driving on.
X Continue routeguidance(Ypage 81). Problem Possible
causes/co nsequences andM Solutions
COMAND
isunable to
determine thevehicle's
position. COMAND
hastoredetermine theposition ofthe vehicle ifthe
vehicle hasbeen transport ed(e.g. byferry, bymotorail orafter
towing).
X Start thevehicle andpullaway .
COMAND determines thevehicle's position.Depending onthe
driving situation, thismay take some time.
Route guidancemay berestric tedduring thedeterminat ionof
the vehicle's position.
When positioning iscomplete, routeguidanceisresumed with
navigation announcementsandroute guidancedisplay s. Problem Possible
causes/co nsequences andM Solutions
The
Navigation Unavailable message
appears. COMAND
hasanintegrated harddrive onwhich thedigital mapis
stored.
To protect theintegrat edhard drive against damage, COMAND
deactivates itat very high andlowtemperatures. Thenavigation
system willthen betemporarily unavailable.
X Let the vehicle andCOMAND cooldown.
X To hide themessage: switchCOMAND offand then onagain. If
an area ofthe hard drive hasamalfunction ,COMAND canno
longer access themap data inthis area, forexample when
calculating aroute.
X To hide themessage: switchCOMAND offand then onagain.
The navigation systemwillbeoperational againuntilithas to
access thefaulty areaofthe hard drive oncemore. Themessage
will then reappear.
X Consult anauthorized Mercedes-B enzCenter. Problems
withthenavigation system
111Navigation Z

mobil
ephone (Ypag e119). IfCOMAND
does notfind yourmobile phone, external
authorization (Ypage 118)maybe
necessary.
i Ifyou callupthe telephone listagain, the
unauthorized devicesareremoved fromthe
list. Inthis case, startanew search to
update theBluetooth ®
telephone list.
Authoriz ing(registering) amobile
ph one Opt
ion1:usin gth epa sskey (access code)
X In theBluet ooth®
te lepho neslist,selec tthe
not yetauthorized mobilephonebyturning
cVd theCOMAND controller.
X Select thelistsymbol tothe right ofthe
entr yby sliding VYtheCOMAND
cont roller andpress Wtoconfirm .
X Select Authorize and
press Wtoconfirm .
The input menu forthe passkey appears. The
passkey isany one tosixteen- digit
number combination whichyoucan choose
yourself. Youmust enter thesame number
combination inCOMAND andinthe
Bluetooth ®
-capable mobilephone(seethe
operating instructionsofthe mobile phone).
i Some mobile phones requireapasskey
with fourormore digits.
If you want toreauthorize amobile phone
following <0004000500250001001500140008000F00120009001C000100140009000F000E
0032V youcan select a
different passkey. i
Mercedes-Ben zrecomm endsde-
authoriz ationinCOMAND andonthe
mobile phone. Subsequent authorization
may other wisefail.
X To enter apassk eyinCOMAND: press
the number keysinturn .
¬ ishighlighted afterthefirst number
has been entered.
or
X Select thedigits inthe digit barone byone
by turn ingcVd theCOMAND controller
and press Wtocon firm. Then, select
¬.
X To confirm anentry inCOMAND: press
W the COMAND controller.
X Now enterthe same passkey inthe mobile
phone.
To mak eentries onthe mobile phone:if
the Bluetoot h®
con nection issuccess ful,you
will berequested toent erthe passkey
(access code,code) (seethemobile phone
operatin ginst ruct ions).
X En ter the same passkey inthe mobile
phone asalready entered inCOMAND .
i Afterent ering thepasskey, youmay also
need toent eracon firmat ioninyour mobile
phone tocon nectcalls. Pleas ech eck your
mob ilephon edispl ay.
If th eCOMA NDdispl aysho wsthe
Aut horizationfai led mes
sage, you
may have excee ded thepres cribed time
peri od.Repeat thepro ced ure.
The mob ilephon eis co nn ect edtoCOMA ND
(auth orized). Youcannowm ake calls using
th eCOMA NDhands-free syst em.
Opt ion 2:use Secur eSim plePairing
The mob ilephon e(or theBlue toot h®
audio
devi ce)must suppo rttheBlue tooth®
ver sion
2. 1f or conn ection viaSecure SimplePairing.
COMAND createsasix-digit code,which is
display edon the two devices thataretobe
conn ected. Telephony
viathe Bluetooth ®
interfa ce117Telephone Z

X
Ifthe numeric codeonboth devices
matches, confirmYes by
pressi ngW.
If you select Yes ,
the authori zationprocess
is completed andthemobil ephone is
connect ed.
If you select No ,
the process willbe
canceled.
X Confirm themessag eon the mobil ephone. External
authorization
If COMAND doesnotdetect yourmobile
phone, thismay bedue toparticular security
sett ings onyour mobile phone. Inthis case,
you can test ifyour mobile phonecanfind
COMAND. TheBluetooth ®
device nameof
COMAND isMB Bluetooth .
Please notethefollowi ng:some mobile
phones requirethatyouestablish the
conn ection toCOMAND againonceyouhave
enter edthe passkey (seethemobile phone
operating instructions). Themobile phone
cann ototherwise beauthorized.
X Press the% functionbutton on
COMAND.
X Select Phone in
the telephone basicmenu
by sliding VÆandturnin gcVd the
COMAND controller andpress Wto
conf irm.
X Select Bluetooth Phones and
press Wto
conf irm.
X Select Update .X
Select thelistsymbol tothe right ofthe
entr yby sliding VYtheCOMAND
cont roller andpress Wtoconf irm.
X Select External Authorizatio n and
press Wtoconf irm.
X Start theBluetooth ®
search onthe mobile
phone (seethemobile phoneoperating
instr uctions).
X Select COMAND (MBBluetooth )
on the
mobile phone.
X Option 1:when requested todo so, enter
the passkey firstonthe mobile phoneand
then inCOMAND.
X Option 2:conf irmthedisplay edcodes on
the mobile phoneandinCOMAND (Secure
Simple Pairing). Connec
tinganother mobilephone
If you have authorized morethanonemobile
phone, youcan switch between theindividual
phones.
i You canonly switch toanother authorized
phone ifyou arenot current lymaking acall.
X Select themobile phoneinthe Bluetooth ®
telephones listbyturnin gcVd the
COMAND controller andpress Wto
conf irm.
The selected mobilephoneissearched for
and conn ected ifit is within Bluetooth ®
range andifBluetooth ®
is activated.
Only onemobile phonecanbeconn ected
at any one time. Thecurrent lyconn ected
mobile phoneisindicated bythe #dot in
the Bluetooth ®
telephones list
(Y page 116). 118
Telephony viathe Bluetooth ®
interfa ceTelephone

Disp
laying details
X Press the% function buttonon
COM AND.
X Se lec tPho ne in
thete leph onebasi cmenu
by sliding VÆandturningcVd the
COMAND controller andpress Wto
con firm.
X Select Bluetoo th Phones and
press Wto
con firm.
X Select thedesired mobilephoneinthe
Bluetoot h®
telephon eslist.
X Select thelistsymbol tothe right ofthe
ent ryby sliding VYtheCOMAND
con troller andpress Wtocon firm.
X Select Details and
press Wtocon firm.
The following information concern ingthe
select edmobile phoneisshown:
R Bluetoot h®
name
R Bluetoot h®
address
R availabili tystat us(shown afteranew
search)
R authoriz ationstatus
X To close thedeta iledview: turncVd or
slide XVY theCOMAND controller. De-register
ing(de-au thorizing) a
mobile phone
i Mercedes- BenzUSA,LLC recom mends
de-author izationonboth COMAND andon
the mobile phone. Subsequent
authoriz ationmayother wisefail.
X Press the% function button on
COMAND .
X Select Phone in
the telephon ebasic menu
by sliding VÆandturningcVd the
COMAND controller andpress Wto
con firm.
X Select Bluetoo th Phones and
press Wto
con firm.
X Select thedesired mobilephoneinthe
Bluetoot h®
telephon eslist. X
Select thelistsymbol tothe right ofthe
ent ryby sliding VYtheCOMAND
con troller andpress Wtocon firm.
X Select Delete and
press Wtocon firm.
Ap rompt appears asking whethe ryou
really wishtode-authorize thisdevice.
X Select Yes or
No .
If you select Yes ,
the device willbedeleted
from theBluetooth ®
telephones list.
If you select No ,
the process willbe
canceled.
i Before re-authoriz ingthe mobile phone,
you should alsodelete thedevice nameMB Bluetooth from
yourmobile phone's
Bluetooth ®
list. Telephone
basicmenu (Bluetooth ®
interfa ce)
X Press the% functionbutton .
If the mobile phoneisready foruse, the
following displayappears: Telephone
basicmenu (Bluetooth ®
interf ace)
: Telephone status
; Signal strengthofmobile phonenetwork
Ä
= Receiver icon¢or¡
? Todisplay calllists
A Character bar
B Bluetooth ®
name ofthe current ly
conn ected mobile phone
C Todisplay theCOMAND phonebook Telephony
viathe Bluetooth ®
interfa ce119Telephone Z

i
Display ; mayva ry,de pendi ng on the
mob ile ph one conne cted.
Bar s: disp laythe current signa lstre ngth
of the mob ile ph one netw ork.Ifallba rsare
fil led, youha ve optim um receptio n.
If no bars aresho wn, receptio niseither
very poor orthere isnone atall.
Receiver icon=shows whether acall is
active/being connected ¡ornot ¢. Text
message (SMS)display in
telephone basicmenu
The Text Message menu
itemisavail able if
the Bluetooth ®
telephone supportstheMAP
Bluetooth ®
profile (Message AccessProfile)
and thetext message hasbeen download ed
from theBluetooth ®
telephone. Themenu
item isotherwise grayedoutand isnot
avail able.
The 1mail icon isdispla yedwhen youhave
an unread textmessage. Thesymbol
disapp earsonce youhave readthetext
message. Theú mailsymbol isdispla yed
when thetext message memoryisfull. The
symbol disappearsonce youdelete atleast
one text message.
Further information canbefound inthe "Text
messages (SMS)"section (Ypage 133). Reception
andtransmission volume
Once themobile phonehasbeen authorized,
you can optimize thetransmission and
reception volumesettings. Findinformation
on the optimal settingforyour mobile phone
on the Intern etat
htt p://www .mbusa-mobile.com. Orcall
the Mercedes-Benz CustomerAssistance
Center at1-80 0-FOR-ME RCedes
(1-800 -367-6372)(for theUSA) orCustomer
Rela tions at1-80 0-387-01 00(for Canada ).
i Incorr ectsettings mayhave asignificant
impact onthe qual ityofcalls. X
Press the% function button.
X Select Phone in
the telephone basicmenu
by turning cVdtheCOMAND controller
and press Wtoconfirm.
X Select Bluetooth Phones and
press Wto
confirm.
X Select anauthorized mobilephonefrom
the listbyturning cVd.
X Select thelistsymbol tothe right ofthe
entry bysliding VYtheCOMAND
cont roller andpress Wtoconfirm.
X Select Reception Volume or
Transmission Volume and
press Wto
confirm. :
Scale withindicator showingcurrent
volume
X Select avolume settingbyturning cVdthe
COMAND controller.
X To clos ethe setting scale:pressWor
slide XVY. Telephone
operation Inco
ming call
Rejecting oraccepting acall When
thereisan incomi ngcall ,you seea
corresp ondingwindow inthe displa y. 120
Tele
phone operationTele phone

Redi
aling On
COMAND
X Ca llup the telepho nebasic menu
(Y page 119).
X Sel ect °inthe characte rba rand press
W toconfi rm.
or
X Ifthe telepho nebasic menu isdispl ayed,
pre ssthe 6 button inCO MAND.
In both cases, the callsdialed list appea rs.
The most recentlydialed numb erisat the
top.
X To select ac all: turn cVd theCOM AND
controll er.
X To conne ctthe call:press Wthe
COM AND controll er.
Co nne ctin gac all toan entry inac all list
or inthe COM AND phone book X
Open acall lista nd select anentry
(Y page 129) .
or
X Ca llup the COMAND phone book and
sel ect anentry (Ypage 126) .
X To conn ectac all:press Wthe COM AND
controlle ror the 6 button.
Making acal lvia spee ddial The
spee ddia llis tc ont ains stored phone
book entries(Ypage 131).
Option 1:
X Hold down oneofthe number keysfor
longer thantwoseconds.
Option 2:
X Call upthe telephone basicmenu
(Y page 119).
X Select CallLists by
sliding VÆand
turnin gcVd theCOMAND controller and
press Wtoconf irm.
The speed diallistappears. X
Select Speed DialPreset List by
turnin gcVd theCOMAND controller and
press Wtoconf irm.
The speed diallistappears.
X Select thestorage location andpress Wto
conf irm.
Irrespect iveofthe option chosen, the
telephone basicmenu appears and
display sthe selected entry.This initiates
dialing. Functions
availableduring acall
Ove rview Tel
epho neoper ationwithasing lecall
: Perso nyou are calling
; Icon foractive telephone connection
= Toswitch hands-fr eemicrophon eon/of f
? Tosend DTMF tones(not possible withall
mobile phones)
A Toend acall
The following functions:
R acceptin gawaiting call
R making afurther call
R call waiting
are availa bleifthey aresupported bythe
network (onlypossible withaGSM network )
and your Bluetooth ®
mobile phone. 122
Telephone
operationTelephone

Switching
thehands- freemicrophone
on/off This
funct ionisalso availa bleduring anactive
phone call.
X Call upthe telephone basicmenu
(Y page 119).
X To switch off:select MikeOff and
press
W toconf irm.
If the microphone isswitched off,the
display showstheQicon andtheThe microphone is off message
appearsfor
a short period.
X To switch on:select MikeOn and
press
W toconf irm.
The Qsymbol disappea rs.You willbriefly
see theThe microphone is on message.
Ending anactive call X
Select ¢inthe telephone basicmenu and
press Wtoconf irm.
or
X Press the~ button onCOMAND oron
the multifunct ionsteering wheel.
The callonhold isactivated.
Rejecting oraccepting awaitin gcal l The
callwaiting function mustbesup ported
by the mobi lephone network providerand be
enab led.Depending onthe mobile phone
used, thesystem behavior differswhen
accept ingacall (option 1and 2).
If yo uha ve acal lin pro gressand rece ive
ano ther call,a new windo wap pe arsin the
di spl ay.Y ou also hear aton e.You canaccept
or rejec tthe call.
X To reject: selectReject and
press Wto
conf irm.
or
X Press the~ button onCOMAND oron
the multifunct ionsteerin gwheel. X
To accept: selectAccept and
press Wto
conf irm.
or
X Press the6 button onCOMAND oron
the multifunct ionsteerin gwheel.
Option 1:ifyou accept thewaiting call,the
active callisended.
The active callwillalso beended ifyou
accept thewaiting callusing theVoice
Control System (seetheseparate
operating instructions).
Option 2:ifyou accept thewaiting call,the
active callisput onhold. Youcanthen
switch backandforthbetween bothcalls
(toggling) (Ypage 124).
i The second optionisavaila bleifyour
mobile phonesupports thetoggling
funct ion(via Bluetooth ®
).
Valid forboth options: ifyou accept the
waiting callusing themobile phone, theactive
call isput onhold. Youthen have twocalls.
The callyou have justaccepted isactive.
The COMAND displaychanges. Ifyou
cont inue tooperate functionsonthe mobile
phone, theCOMAND displaymaydiffer from
that ofthe mobile phone.
Making afur ther call You
canmake asecond callwhile onthe
phone withsomeone else.Thisaction puts
the previous callonhold. Thefunct ionis
availa bleifyour mobile phonesupports this
funct ionviaBluetooth ®
. :
Symbol formaking asecond call Telephone
operation
123Telephone Z

X
To return tothe calldis play :sel ect
Bac k and
pressW toconfi rm.
i Youcan also send DTMF tonesusing the
Voi ceControl System (see the separate
op era ting instructio ns). Us
ingthe phonebook In
troduc tion
The phone book displ aysthe nam esand
ph one num bers of allof the addre ssbook
entri essaved inthe COMAND addre ssbook.
If an addre ssbook entry does not have a
tel ephone number,itdo es not appe ar inthe
ph one book.
Yo ucan storetel ephone numbers inthe
ph one book orimp ortconta cts.Thephone
bo ok ofthe mob ile ph one isau toma tically
do wnl oade dto CO MAND after conne ction.
Yo ucan importconta ctsfrom themem ory
car dand theUSB devic einto thephone book,
or rece ivevCards via Bluetoo th®
.
The functio ns:
R imp ortingconta cts
R rece iving vCards
R de leting conta cts
ar ede scri bedin de tai lin the "Address
bo ok" section(Ypage 141).
i The storedphone bookandthevCards
remain inCOMAND ,even ifyou use
COMAND withanothermobile phone. The
ent ries canbeviewed without amobile
phone. Forthis reason, deletethephone book
before sellingortran sferr ing
owners hipofyour vehicle. Calling
upthe phone book
Overview X
Select Name in
the telephon ebasic menu
by turn ingcVd theCOMAND controller
and press Wtocon firm.
If the phone bookcontains entries, they will
be displayed inalphabetical order.
Character bar=isactiv e.
The charac terbar isused forfast select ion
of an ent ry. X
To close thephone book:select &in
the charac terbar bysliding VÆandturning
cVd theCOMAND controller and press
W tocon firm.
or
X Press the% button. Using
thephone book
125Telephone Z

Using
calllists Intr
oduct ion
COMAND displayslistsofcalls receiv ed
(includin gmissed calls)andmade during
phone operation .Call list sare nota vail able
unle ssamobil ephone isconnected to
COMAND.
COMAND supports thePBAP Bluetooth ®
profil e.How COMAND processescall lists
depe ndsonthe model ofthe mobil ephone
connected:
R Blue tooth ®
telep hone withPBAP
Blue tooth ®
profil e:
The calllists are dow nload edautomatical ly
from themobil ephone byCOMAND as
soon asthe mobil ephone isconnected to
COMAND.
R Blue tooth ®
telep hone withoutPBAP
Blue tooth ®
profil e:
COMAND createsthecall lists from calls
dia led and receive d(inclu dingmisse dcall s)
as soon asthe mobil ephone isconnected
with COMAND.
i For Blue tooth ®
telep hones withoutthe
PBAP Bluetooth ®
profil e,the call lists in
COMAND arenot synchronized withthose
on you rmobile phone. Thesecallsmayor
may notbelisted onyour mobile phone,
depending onthe model.
i Ifno mobile phoneisconn ected, thenthe
Call Lists menu
itemisgrayed outand
cann otbe selected. Ifyou conn ectamobile
phone otherthantheprevious oneto
COMAND, thepreviously availablecall lists
and their entrieswill bedeleted
automatically. Theyarestill availa bleonthe
mobile phoneitself.
i The respect ivemenu itemcanonly be
selected ifcalls have already beenmade or
received inCOMAND.
Displaying missedcallsinthe COMAND
display isnot supported byallmobile
phones. Opening
thecall listand selec tingan
entry
X Press the% functionbutton .
X Select CallLists in
the telephone basic
menu bysliding VÆandturnin gcVd the
COMAND controller andpress Wto
conf irm.
Am enu appears.
X Select Calls Receive d or
Calls Dialed using
cVdandpress Wto
con firm.
The correspondin glist appears. List
ofselect edphone numbers (example)
: Toclose thelist
; Date/ time(ifavailable), symbols(if
assigned) andtelephon enumber ofthe
ent ryhighlighted
= Tocall upoption s
i You canalso callupthe listofdialed calls
by pressing the6 button whenthe
telephon ebasic menu isshown. Inthis
case, thelistwill only show phone
numbers.
X Select anent ryby turn ingcVd the
COMAND controller .
X To dial aphone number :press W.
X To close thelist: select Back and
press
W tocon firm orpress the% button . Using
calllists
129Telephone Z

Disp
laying detailsab out alist entr y
COMAN Dcanalso showasho rten ed list entry
in full.
X Sel ect alist entry by turnin gcVd the
COMA NDcontroll er.
X Sel ect thelist symb olto therigh tofthe
entr yby sliding VYtheCOMAND
cont roller andpress Wtoconfirm .
X Select Details and
press Wtoconfirm .
The detailed displayappea rs.
X To go back tothe list: slide XVY
repeatedly untilthelistishighlighted. Storing
aphone number whichhas
not yetbeen stored
Introduction For
incoming callsfrom aperson whoisnot
in the address book,COMAND displaysthe
phone number inthe call list. You cansave
this entry.
Storing asanew entry inthe address
book X
Open acall listand select anentr y
(Y page 129).
X Select thelistsymbol tothe right ofthe
entr yby sliding VYtheCOMAND
cont roller andpress Wtoconfirm .
X Select Save and
press Wtoconfirm .
i Save is
shown ingray ifthe selected list
entr yhas already beensaved inthe address
book.
X Select New Entry and
press Wtoconfirm .
X Select acategory forthe number, e.g.
Home ,
and press Wtoconfirm .
X Select acategory forthe phone, e.g.
Mobile Phone ,
and press Wtoconfirm . Num
bercategory Display
(phone
book andaddr ess
book) Not
Classified No
symbol Home ¸
Work ·
Phone
category Display
(phone
book andaddr ess
book) Not
classified ;
Mobile
Phone Ï
Car ´
Pager ¨
X
Select Save and
press Wtoconfirm .
An input menu withdata fields isshown.
The data fieldforthe telephone numberis
filled inautomatically . :
Data fieldwithcursor
; Telephone numberandsymbol forthe
phone category (automatically entered)
= Character bar
X Proceed asdescribed under"Entering
characters" inthe "Ent ering characters in
the address andphone books" section
(Y page 31). 130
Using
calllistsTelephone