service MERCEDES-BENZ CLS-Class 2012 W218 Owner's Manual

Welcome to the world of Mercedes-Benz
Before you drive off, please familiarize
yourself with your vehicle and read this
manual, especially the safety and warning
notes. This will help you to obtain the
maximum pleasure from your vehicle and
avoid endangering yourself and others.
The equipment or model designation of your
vehicle may differ according to:
R model
R order
R country variant
R availability
Mercedes-Benz is constantly updating its
vehicles to the state of the art.
Mercedes-Benz therefore reserves the right
to introduce changes in the following areas:
R design
R equipment
R technical features
Therefore, you cannot base any claims on the
illustrations or text content in this Operator's
Manual.
The following are integral components of the
vehicle:
R Operator's Manual
R Service Booklet
R Equipment-dependent supplements
Keep these documents in the vehicle at all
times. When you sell the vehicle, always pass
the documents on to the new owner.
The technical documentation team at
Daimler AG wishes you safe and pleasant
motoring.
Mercedes-Benz Canada, Inc.
A Daimler Company2185840381 É2185840381eËÍ

1, 2, 3 ...
12 V socket see Sockets
4ETS
see ETS/4ETS (Electronic
Traction System)
4MATIC off-road system ................... 171
A
ABS (Anti-lock Braking System) Display message ............................ 217
Function/notes ................................ 61
Important safety notes ....................61
Warning lamp ................................. 244
Activating/deactivating cooling
with air dehumidification ................. 122
Active Blind Spot Assist Activating/deactivating (on-
board computer) ............................ 207
Function/information ....................188
Active Driving Assistance package . 187
Active Lane Keeping Assist Activating/deactivating (on-
board computer) ............................ 207
Display message ............................ 231
Function/information ....................191
Active Light System
Display message ............................ 226
Active multicontour seat .................... 96
Active Parking Assist Display message ............................ 232
Important safety notes ..................175
Active service system PLUS
see ASSYST PLUS service interval
display
ADAPTIVE BRAKE ................................. 67
Adaptive Highbeam Assist Display message ............................ 226
Function/notes ............................. 109
Switching on/off (on-board
computer) ...................................... 209
Additives (engine oil) ........................ 349
Air bags Display message ............................ 223
Front air bag (driver, front
passenger) ....................................... 40
Important safety notes ....................38
Knee bag .......................................... 40
PASSENGER AIRBAG OFF
indicator lamp .................................. 43
Pelvis air bag ................................... 42
Safety guidelines ............................. 37
Side impact air bag ..........................41
Window curtain air bag ....................42
Air-conditioning system
see Climate control
AIR FLOW ........................................... 123
AIRMATIC Display message ............................ 229
Function/notes ............................. 168
Air pressure
see Tire pressure
Air vents
Glove box ....................................... 128
Important safety notes ..................127
Rear ............................................... 129
Setting ........................................... 127
Setting the center air vents ...........128
Setting the side air vents ...............128
Alarm system
see ATA (Anti-Theft Alarm system)
Alertness Assistant
see ATTENTION ASSIST
Ambient lighting
Setting the brightness (on-board
computer) ...................................... 209
Setting the color (on-board
computer) ...................................... 210
AMG adaptive sport suspension
system ................................................ 170
AMG menu (on-board computer) ..... 213
Anti-lock Braking System see ABS (Anti-lock Braking System)
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Anti-theft system
ATA (Anti-Theft Alarm system) .........69
Ashtray ............................................... 264
Assistance menu (on-board
computer) .......................................... 206
ASSYST PLUS see ASSYST PLUS service interval
display 4Index

Setting the temperature (rear
compartment) ................................ 124
Switching air-recirculation mode
on/off ............................................ 126
Switching on/off ........................... 122
Switching residual heat on/off ......127
Switching the rear window
heating on/off ............................... 126
Switching the ZONE function on/
off .................................................. 125
Cockpit
Overview .......................................... 26
see Instrument cluster
Collapsible spare wheel
Inflating ......................................... 300
see Emergency spare wheel
COMAND
see separate operating instructions
Combination switch .......................... 108
Compass Calibrating ..................................... 278
Calling up ....................................... 277
Setting ........................................... 277
Consumption statistics (on-board
computer) .......................................... 201
Convenience closing feature .............. 87
Convenience opening feature ............ 87
Coolant (engine) Checking the level .........................282
Display message ............................ 226
Notes ............................................. 350
Temperature (on-board computer) . 213
Temperature gauge ........................ 196
Warning lamp ................................. 249
Cooling
see Climate control
Cornering light (display message) ... 224
Cornering light function Function/notes ............................. 109
Crash-responsive emergency
lighting ............................................... 111
Cruise control Cruise control lever .......................155
Deactivating ................................... 156
Display message ............................ 234
Driving system ............................... 155
Function/notes ............................. 155
Important safety notes ..................155LIM indicator lamp .........................155
Setting a speed .............................. 156
Storing and maintaining current
speed ............................................. 155
Cup holder
Center console .............................. 262
Important safety notes ..................261
Rear compartment .........................262
Customer Assistance Center (CAC) ... 23
Customer Relations Department ....... 23
D
Dashboard see Cockpit
Daytime running lamp mode
see Daytime running lamps
Daytime running lamps
Display message ............................ 225
Switching on/off (on-board
computer) ...................................... 209
Switching on/off (switch) ..............107
Delayed switch-off
Exterior lighting (on-board
computer) ...................................... 210
Interior lighting .............................. 210
Digital speedometer ......................... 201
DIRECT SELECT lever see Automatic transmission
Display (cleaning instructions) ........ 290
Display messages Calling up (on-board computer) .....216
Driving systems ............................. 229
Engine ............................................ 226
General notes ................................ 216
Hiding (on-board computer) ...........216
Key ................................................ 239
KEYLESS-GO .................................. 239
Lights ............................................. 224
Safety systems .............................. 217
Service interval display ..................284
Tires ............................................... 234
Vehicle ........................................... 237
Distance display (on-board
computer) .......................................... 206
Distance recorder ............................. 201
see Odometer
see Trip odometer
Index7

Distance warning (warning lamp) .... 251
DISTRONIC PLUS Deactivating ................................... 164
Display message ............................ 232
Displays in the multifunction
display ........................................... 163
Driving tips .................................... 164
Function/notes ............................. 157
Important safety notes ..................157
Setting the specified minimum
distance ......................................... 162
Warning lamp ................................. 251
Doors
Automatic locking (on-board
computer) ...................................... 211
Automatic locking (switch) ............... 80
Central locking/unlocking (key) ......72
Control panel ................................... 34
Display message ............................ 238
Emergency locking ........................... 81
Emergency unlocking .......................81
Important safety notes ....................79
Opening (from inside) ......................80
Drinks holder
see Cup holders
Drive program
Automatic ...................................... 144
Display ........................................... 140
Display (DIRECT SELECT lever) ......140
Manual ........................................... 145
SETUP (on-board computer) ..........213
Drive program selector ..................... 143
Driver's door see Doors
Driver's seat
see Seats
Driving abroad
Mercedes-Benz Service .................285
Symmetrical low beam ..................106
Driving safety systems
ABS (Anti-lock Braking System) .......61
ADAPTIVE BRAKE ............................. 67
BAS (Brake Assist System) ..............62
BAS PLUS (Brake Assist System
PLUS) ............................................... 62
Electronic brake force distribution ...67ESP ®
(Electronic Stability
Program) .......................................... 63
ETS/4ETS (Electronic Traction
System) ........................................... 64
Important safety information ...........61
Overview .......................................... 60
PRE-SAFE ®
Brake ............................. 67
Driving systems
Active Blind Spot Assist .................188
Active Driving Assistance
package ......................................... 187
Active Lane Keeping Assist ............191
Active Parking Assist .....................175
AIRMATIC ...................................... 168
AMG adaptive sport suspension
system ........................................... 170
ATTENTION ASSIST ........................180
Blind Spot Assist ............................ 184
Cruise control ................................ 155
Display message ............................ 229
DISTRONIC PLUS ........................... 157
HOLD function ............................... 166
Lane Keeping Assist ......................186
Lane Tracking package ..................184
Night View Assist Plus ...................181
PARKTRONIC ................................. 171
RACE START (AMG vehicles) ..........167
Rear view camera .......................... 178
Driving tips
Automatic transmission .................142
Brakes ........................................... 152
DISTRONIC PLUS ........................... 164
Downhill gradient ........................... 152
Driving abroad ............................... 106
Driving in winter ............................. 154
Icy road surfaces ........................... 154
Limited braking efficiency on
salted roads ................................... 153
Snow chains .................................. 317
Symmetrical low beam ..................106
Wet road surface ........................... 153
DVD audio (on-board computer) ...... 2038Index

E
EASY-ENTRY feature Activating/deactivating .................212
Function/notes ................................ 99
EASY-EXIT feature
Crash-responsive ........................... 100
Function/notes ................................ 99
Switching on/off ........................... 212
EBD (electronic brake force
distribution) Display message ............................ 218
Function/notes ................................ 67
ECO start/stop function
Deactivating/activating .................137
General information .......................135
Electrical fuses
see Fuses
Electronic brake force distribution
see EBD (Electronic Brake force
Distribution)
Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Electronic Traction System
see ETS/4ETS (Electronic
Traction System)
Emergency release
Driver's door .................................... 81
Fuel filler flap ................................. 149
Trunk ............................................... 85
Vehicle ............................................. 81
Emergency spare wheel
Storage location ............................ 295
Stowing .......................................... 295
Emergency Tensioning Devices
Function ........................................... 54
Safety guidelines ............................. 37
Emissions purification
Service and warranty information ....21
Engine
Check Engine warning lamp ........... 248
Display message ............................ 226
ECO start/stop function ................135
Emergency starting ........................309
Engine number ............................... 346
Irregular running ............................ 138
Starting problems ..........................138Starting the engine with the
SmartKey ....................................... 134
Starting with KEYLESS-GO .............134
Switching off .................................. 150
Engine electronics
Problem (malfunction) ...................138
Engine oil
Adding ........................................... 282
Additives ........................................ 349
Checking the oil level ..................... 281
Display message ............................ 228
Filling capacity ............................... 347
Notes about oil grades ................... 349
Notes on oil level/consumption ....281
Temperature (on-board computer) . 213
Viscosity ........................................ 349
ESP ®
(Electronic Stability
Program) AMG menu (on-board computer) ...213
Deactivating/activating (AMG
vehicles) .......................................... 65
Deactivating/activating (except
AMG vehicles) ................................ 206
Deactivating/activating (notes;
except AMG vehicles) ......................64
Display message ............................ 217
ETS/4ETS ........................................ 64
Function/notes ................................ 63
Important safety information ...........63
Warning lamp ................................. 245
ETS/4ETS (Electronic Traction
System) ................................................ 64
Exhaust tail pipe (cleaning
instructions) ...................................... 290
Exterior lighting see Lights
Exterior mirrors
Adjusting ....................................... 100
Dipping (automatic) .......................101
Folding in/out (automatically) .......101
Folding in/out (electrically) ...........101
Folding in when locking (on-board
computer) ...................................... 212
Out of position (troubleshooting) ...101
Setting ........................................... 101
Storing settings (memory
function) ........................................ 102
Storing the parking position ..........102Index9

Low-beam headlamps ....................107
Parking lamps ................................ 106
Setting the brightness of the
ambient lighting (on-board
computer) ...................................... 209
Setting the brightness of the
display/switch (on-board
computer) ...................................... 209
Setting the color of the ambient
lighting (on-board computer) .........210
Switching Adaptive Highbeam
Assist on/off ................................. 209
Switching the daytime running
lamps on/off (on-board
computer) ...................................... 209
Switching the daytime running
lamps on/off (switch) ....................107
Switching the exterior lighting
delayed switch-off on/off (on-
board computer) ............................ 210
Switching the surround lighting
on/off (on-board computer) ..........210
Turn signals ................................... 108
see Changing bulbs
see Interior lighting
Light sensor (display message) ....... 226
LIM indicator lamp Cruise control ................................ 155
DISTRONIC PLUS ........................... 159
Loading guidelines ............................ 256
Locking see Central locking
Locking (doors)
Automatic ........................................ 80
Emergency locking ........................... 81
From inside (central locking
button) ............................................. 80
Locking centrally
see Central locking
Locking verification signal (on-
board computer) ............................... 211
Low-beam headlamps Display message ............................ 224
Setting for driving abroad
(symmetrical) ................................. 106
Switching on/off ........................... 107
Luggage net ....................................... 258Lumbar support
Adjusting the 4-way lumbar
support ............................................ 97
Luxury head restraints ....................... 94
M
M+S tires ............................................ 316
Maintenance see ASSYST PLUS service interval
display
Malfunction message
see Display messages
Massage function (PULSE) ................. 97
Matte finish (cleaning
instructions) ...................................... 288
mbrace Call priority .................................... 271
Display message ............................ 220
Downloading destinations
(COMAND) ..................................... 272
Emergency call .............................. 269
Important safety notes ..................267
Locating a stolen vehicle ...............273
MB info call button ........................271
Remote vehicle locking ..................273
Roadside Assistance button ..........270
Search & Send ............................... 272
Self-test ......................................... 268
System .......................................... 268
Vehicle remote unlocking ..............272
Mechanical key
Function/notes ................................ 75
Locking vehicle ................................ 81
Unlocking the driver's door ..............81
Memory card (audio) ......................... 203
Memory function ............................... 102
Message memory (on-board
computer) .......................................... 216
Messages see Display messages
Mirrors
see Exterior mirrors
see Vanity mirror
Mobile phone
Menu (on-board computer) ............204
Modifying the programming
(SmartKey) ........................................... 75
12Index

MOExtended run-flat system ........... 302
MP3 Operating ....................................... 203
see separate operating instructions
Multicontour seat ................................ 96
Multifunction display Function/notes ............................. 198
Permanent display .........................208
Multifunction steering wheel
Operating the on-board computer . 197
Overview .......................................... 29
N
Navigation Menu (on-board computer) ............202
On-board computer .......................202
see separate operating instructions
NECK-PRO head restraints
Operation ......................................... 48
Resetting after being triggered ........49
NECK-PRO luxury head restraints
Operation ......................................... 48
Resetting after being triggered ........49
Night View Assist Plus
Activating/deactivating .................181
Cleaning ......................................... 290
Function/notes ............................. 181
Problem (malfunction) ...................184
O
Occupant Classification System
(OCS) Faults ............................................... 47
Operation ......................................... 43
System self-test ............................... 46
Occupant safety
Children in the vehicle .....................55
System overview .............................. 36
Octane number (fuel) ........................ 348
Odometer ........................................... 201
see Trip odometer
Off-road system
4MATIC .......................................... 171
Oil
see Engine oil
On-board computer
AMG menu ..................................... 213
Assistance menu ........................... 206
Audio menu ................................... 203
Convenience submenu ..................212
Displaying a service message ........285
Display messages ..........................216
DISTRONIC PLUS ........................... 163
Factory settings submenu .............212
Important safety notes ..................196
Instrument cluster submenu ..........208
Lighting submenu .......................... 209
Menu overview .............................. 200
Message memory .......................... 216
Navigation menu ............................ 202
Operating video DVD .....................204
Operation ....................................... 197
RACETIMER ................................... 213
Service menu ................................. 208
Settings menu ............................... 208
Standard display ............................ 201
Telephone menu ............................ 204
Trip menu ...................................... 201
Vehicle submenu ........................... 211
Operating system
see On-board computer
Outside temperature display ........... 197
Overhead control panel ...................... 33
Override feature Rear side windows ...........................59
P
Paint code number ............................ 345
Paintwork (cleaning instructions) ... 287
Panic alarm .......................................... 60
Parking Important safety notes ..................150
Parking brake ................................ 151
Position of exterior mirror, front-
passenger side ............................... 102
Rear view camera .......................... 178
see Parking
see PARKTRONIC
Parking aid
Active Parking Assist .....................175
see Exterior mirrors
see PARKTRONIC
Index13

Roller blindsee Roller sunblind
Roller sunblind
Rear window .................................. 264
Roof carrier ........................................ 261
Roof lining and carpets (cleaning
guidelines) ......................................... 292
Roof load (maximum) see Technical data
Route
see Route guidance (navigation)
Route guidance (navigation) ............ 202
S
Safety Children in the vehicle .....................55
Child restraint systems ....................55
Occupant Classification System
(OCS) ............................................... 43
Overview of occupant safety
systems ........................................... 36
Safety systems
see Driving safety systems
Seat belts
Adjusting the driver's and front-
passenger seat belt .........................53
Adjusting the height ......................... 53
Belt force limiters ............................ 54
Cleaning ......................................... 292
Correct usage .................................. 51
Emergency Tensioning Devices ........ 54
Fastening ......................................... 52
Important safety guidelines .............50
Releasing ......................................... 53
Safety guidelines ............................. 37
Special seat belt retractor ...............57
Switching belt adjustment on/off
(on-board computer) ......................212
Warning lamp ................................. 241
Warning lamp (function) ................... 53
Seats
Active multicontour seat ..................96
Adjusting (electrically) .....................94
Adjusting the 4-way lumbar
support ............................................ 97
Adjusting the head restraint ............94
Cleaning the cover .........................291
Correct driver's seat position ........... 92
Important safety notes ....................93
Multicontour seat ............................ 96
Seat backrest display message .....238
Seat heating problem ......................98
Seat ventilation problem ..................98
Storing settings (memory
function) ........................................ 102
Switching seat heating on/off .........97
Switching the seat ventilation on/
off .................................................... 98
Sensors (cleaning instructions) ....... 289
Service see ASSYST PLUS service interval
display
Service interval display
Displaying service messages .........285
Hiding service messages ...............285
Notes ............................................. 285
Service messages ..........................284
Service menu (on-board computer) . 208
Service products Brake fluid ..................................... 350
Capacities ...................................... 347
Coolant (engine) ............................ 350
Engine oil ....................................... 349
Fuel ................................................ 347
Important safety notes ..................346
Refrigerant (air-conditioning
system) .......................................... 350
Washer fluid ................................... 351
Settings
Factory (on-board computer) .........212
On-board computer .......................208
Setting the air distribution ............... 124
Setting the airflow ............................ 124
SETUP (on-board computer) ............. 213
Side impact air bag ............................. 41
Side marker lamp (display
message) ............................................ 225
Side windows Convenience closing feature ............87
Convenience opening feature ..........87
Important safety information ...........86
Opening/closing .............................. 86
Problem (malfunction) .....................88
Resetting ......................................... 88Index15

GVW (Gross Vehicle Weight)
(definition) ..................................... 336
GVWR (Gross Vehicle Weight
Rating) (definition) .........................336
Important safety notes ..................314
Increased vehicle weight due to
optional equipment (definition) ......336
Kilopascal (kPa) (definition) ...........336
Labeling (overview) ........................331
Load bearing index (definition) ......337
Load index ..................................... 334
Load index (definition) ...................336
Maximum loaded vehicle weight
(definition) ..................................... 336
Maximum load on a tire
(definition) ..................................... 337
Maximum permissible tire
pressure (definition) ....................... 337
Maximum tire load .........................329
Maximum tire load (definition) .......337
Optional equipment weight
(definition) ..................................... 337
PSI (pounds per square inch)
(definition) ..................................... 337
Replacing ....................................... 338
Service life ..................................... 315
Sidewall (definition) .......................337
Speed index (definition) .................336
Storing ........................................... 339
Structure and characteristics
(definition) ..................................... 335
Temperature .................................. 331
TIN (Tire Identification Number)
(definition) ..................................... 337
Tire bead (definition) ......................337
Tire pressure (definition) ................337
Tire pressures (recommended) ......335
Tire size (data) ............................... 339
Tire size designation, load-bearing
capacity, speed index ....................332
Tire tread ....................................... 315
Tire tread (definition) .....................337
Total load limit (definition) .............338
Traction ......................................... 330
Traction (definition) .......................338
Tread wear ..................................... 330
Uniform Tire Quality Grading
Standards ...................................... 330Uniform Tire Quality Grading
Standards (definition) ....................335
Unladen weight (definition) ............336
Wear indicator (definition) .............338
Wheel rim (definition) ....................336
see Flat tire
Top Tether ............................................ 58
Towing Important safety guidelines ...........306
Installing the towing eye ................307
Removing the towing eye ...............308
With the rear axle raised ................308
Towing away
With both axles on the ground .......308
Tow-starting
Emergency engine starting ............309
Important safety notes ..................306
Transmission
see Automatic transmission
Transporting the vehicle .................. 309
Trim pieces (cleaning instructions) . 291
Trip computer (on-board
computer) .......................................... 201
Trip meter see Trip odometer
Trip odometer
Calling up ....................................... 201
Resetting (on-board computer) ......202
Trunk
Emergency release ..........................85
Important safety guidelines .............82
Locking separately ...........................84
Opening/closing (automatically
from outside) ................................... 83
Opening (automatically from
inside) .............................................. 84
Trunk lid
Display message ............................ 238
Opening/closing .............................. 82
Trunk load (maximum)
see Technical data
Turn signals
Display message ............................ 224
Switching on/off ........................... 108
see Turn signals
Type identification plate
see Vehicle identification plate 18Index

Product information
Mercedes-Benz recommends that you use
genuine Mercedes-Benz parts, conversion
parts and accessories that have been
approved for the type of vehicle.
Mercedes-Benz tests genuine parts as well as
conversion parts and accessories which have
been specifically approved for your vehicle for
their reliability, safety and suitability. Despite
ongoing market research, Mercedes-Benz is
unable to assess other parts. Therefore,
Mercedes-Benz accepts no responsibility for
the use of such parts in Mercedes-Benz
vehicles, even if they have been
independently or officially approved. The use
of non-approved parts could affect your
vehicle's operating safety. Mercedes-Benz
therefore recommends that you use genuine
Mercedes-Benz parts, conversion parts and
accessories that have been approved for the
type of vehicle. Genuine Mercedes-Benz
parts, approved conversion parts and
accessories are available from any authorized
Mercedes-Benz Center. Here, you will receive
advice about permissible technical
modifications, and the parts will be
professionally installed.
Operator's Manual
Notes on the Operator's Manual
This Operator's Manual contains a great deal
of helpful information. We urge you to read it
carefully and familiarize yourself with the
vehicle before driving.
For your own safety and longer service life of
the vehicle, we urge you to follow the
instructions and warnings contained in this
Operator's Manual. Ignoring them could
result in damage to the vehicle or personal
injury to you or others. Vehicle damage
caused by failure to follow instructions is not
covered by the Mercedes-Benz Limited
Warranty.
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations. All the systems
found in your vehicle are listed in the original
purchase agreement of your vehicle. Should
you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operating Instructions and the
Maintenance Booklet are important
documents and should be kept in the vehicle.
Service and vehicle operation
Service and literature
Your vehicle is covered under the terms of the
warranties printed in the Service and
Warranty Information booklet. Your
authorized Mercedes-Benz Center will
exchange or repair any defective parts
originally installed in the vehicle in
accordance with the terms of the following
warranties:
R New Vehicle Limited Warranty
R Emission Systems Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control Systems Warranty
R State Warranty Enforcement Laws (Lemon
Laws)
Introduction21