navigation system MERCEDES-BENZ CLS-Class 2013 W218 Owner's Manual

Vehicle remote malfunction
diagnosis
....................................... 289
Vehicle remote unlocking .............. 288
Mechanical key
Function/notes
................................ 76
Locking vehicle ................................ 82
Unlocking the driver's door ..............82
Memory card (audio) ......................... 215
Memory function ............................... 107
Message memory (on-board
computer) .......................................... 228
Messages see Display messages
Mirrors
see Exterior mirrors
see Vanity mirror (in the sun visor)
Mobile phone
Menu (on-board computer) ............ 216
Modifying the programming
(SmartKey) ........................................... 76
MOExtended tires .............................. 313
Mounting wheels Lowering the vehicle ......................352
Mounting a new wheel ................... 351
Raising the vehicle ......................... 350
Removing a wheel ..........................351
Securing the vehicle against
rolling away ................................... 349
MP3
Operation ....................................... 215
see separate operating instructions
Multifunction display
Function/notes ............................. 211
Permanent display ......................... 220
Multifunction steering wheel
Operating the on-board computer . 210
Overview .......................................... 31N
Navigation Menu (on-board computer) ............ 214
NECK-PRO head restraints
Operation ......................................... 51
Resetting after being triggered ........ 51
NECK-PRO luxury head restraints
Operation ......................................... 51
Resetting after being triggered ........ 52Night View Assist Plus
Activating/deactivating .................193
Cleaning ......................................... 308
Function/notes ............................. 192
Problem (malfunction) ...................195
Notes on breaking-in a new
vehicle ................................................ 138 O
Occupant Classification System
(OCS) Faults ............................................... 50
Operation ......................................... 45
System self-test

............................... 48
Occupant safety
Children in the vehicle .....................58
Important safety notes .................... 38
OCS
Faults ............................................... 50
Operation ......................................... 45
System self-test ............................... 48
Odometer
see Trip odometer
Oil
see Engine oil
On-board computer
AMG menu ..................................... 224
Assistance menu ........................... 217
Audio menu ................................... 215
Convenience submenu .................. 223
Displaying a service message ........ 302
Display messages ..........................228
DISTRONIC PLUS ........................... 175
Factory settings submenu ............. 224
Important safety notes .................. 208
Instrument cluster submenu ..........220
Lighting submenu .......................... 220
Menu overview .............................. 212
Message memory .......................... 228
Navigation menu ............................ 214
Operation ....................................... 210
RACETIMER ................................... 225
Service menu ................................. 219
Settings menu ............................... 219
Standard display ............................ 212
Telephone menu ............................ 216
Trip menu ...................................... 212 Index
13

Otherwise, you may fail to recognize dangers
in
time, cause an accident and injure yourself
and others.
If you change to the passing lane, DISTRONIC
PLUS supports you when:
R you are driving faster than 40mph
(60 km/h).
R DISTRONIC PLUS is maintaining the
distance to a vehicle in front.
R you switch on the appropriate turn signal.
R DISTRONIC PLUS does not detect a danger
of collision.
If these conditions are fulfilled, your vehicle
is accelerated. Acceleration will be
interrupted if changing lanes takes too long
or if the distance between your vehicle and
the vehicle in front becomes too small.
i When changing lanes, DISTRONIC PLUS
monitors the left lane on left-hand drive
vehicles and the right lane on right-hand
drive vehicles.
Vehicles with COMAND
i The following function is not operational
in all countries.
DISTRONIC PLUS uses additional information
from your navigation system so that it can
react appropriately to certain traffic
situations. This is the case if, while following
a vehicle, DISTRONIC PLUS is active and you:
R approach or drive through a traffic circle
R approach a T-intersection
R turn off at a freeway exit
Even if the vehicle in front leaves the
detection range, DISTRONIC PLUS
temporarily maintains the current driving
speed and does not accelerate. This is based
on the current map data in the navigation
system. Example: traffic circle
The current speed is maintained:
R
approximately ten seconds before the
traffic circle/T-intersection and for
approximately 1.5seconds

when driving on
the traffic circle
R approximately twelve seconds before
reaching a freeway exit and approximately
four seconds after the freeway exit
Afterwards, the vehicle accelerates back to
the set speed you specified.
Stopping G
WARNING
Never get out of the vehicle when DISTRONIC
PLUS is activated.
DISTRONIC PLUS must also never be
operated, activated or deactivated by a
passenger or from outside the vehicle.
DISTRONIC PLUS does not replace the
parking brake and must not be used for
parking.
The DISTRONIC PLUS braking effect is
canceled and the vehicle can start moving if:
R DISTRONIC PLUS is deactivated using the
cruise control lever.
R you accelerate.
R there is a malfunction in the system or an
interruption in the power supply, e.g.
battery failure.
R the electrical system in the engine
compartment, the battery or the fuses are
tampered with.
R the battery is disconnected.172
Driving systems
Driving and parking

Navigation system menu
Displaying navigation instructions In the
Navi menu, the multifunction display
shows navigation instructions. For more
information on navigation, see the separate
operating instructions.
X Switch on COMAND (see the separate
operating instructions).
X Press the = or ; button on the
steering wheel to select the Navi menu.
Route guidance not active :
Direction of travel
; Current street
Route guidance active No change of direction announced
:
Distance to the destination
; Distance to the next change of direction
= Current street
? Symbol "follow the road's course" Change of direction announced without a
lane recommendation :
Road into which the change of direction
leads
; Distance to change of direction and visual
distance display
= Change-of-direction icon
When a change of direction has been
announced, you will see visual distance
display ; next to the symbol for change of
direction =. This shortens from the bottom
to
the top of the display as you approach the
point of the announced change of direction.
Change of direction announced with a
lane recommendation :
Road into which the change of direction
leads
; Distance to change of direction and visual
distance display
= Lane recommendation
? Uninterrupted lane
A New lane during a change of direction
B Change-of-direction icon
On multilane roads, the system can display
lane
recommendation = for the next change
of direction. During the change of direction,
additional lanes may be displayed.
Lane recommendations are only displayed if
the relevant data is available on the digital
map. 214
Menus and submenus
On-board computer and displays

Other status indicators of the
navigation system
R
O: you have reached the destination or an
intermediate destination.
R New Route... or Calculating Route:
calculating a new route
R Off Map or Off Mapped Road : the vehicle
position is outside the area of the digital
map (off-map position).
R No Route : no route could be calculated to
the selected destination. Audio menu
Selecting a radio station :
Waveband
; Station frequency with memory position
i Station ; is displayed with the station
frequency or station name. The memory
position is only displayed along with
station ; if this has been stored.
X Switch on the audio system or COMAND
and select Radio; see the separate
operating instructions.
X Press the = or ; button on the
steering wheel to select the Audio menu.
X To select a stored station: briefly press
the 9 or : button.
X To select a station from the station
list: press and briefly hold the 9
or : button.
If no station list is received:
X To select a station using the station
search: press and briefly hold the 9
or : button. i
For information on switching waveband
and storing stations; see the separate
operating instructions.
i SIRIUS XM satellite radio functions like a
normal radio.
For more information on satellite radio
operation, see the separate operating
instructions.
Operating audio player or audio media Display CD/DVD changer (example)
:
Current title
Audio data from various audio devices or
media can be played, depending on the
equipment installed in the vehicle.
X Switch on COMAND and activate audio
CD/DVD mode or MP3 mode; see the
separate operating instructions.
X Press the = or ; button on the
steering wheel to select the Audio menu.
X To select the next/previous track:
briefly press the 9 or : button.
X To select a track from the track list
(rapid scrolling): press and hold the
9 or : button until desired
track : has been reached.
If you press and hold 9 or :, the
rapid scrolling speed is increased. Not all
audio drives or data carriers support this
function.
If track information is stored on the audio
device or medium, the multifunction display
will show the number and title of the track.
The current track does not appear in audio
AUX mode (Auxiliary audio mode: external
audio source connected). Menus and submenus
215
On-board computer and displays Z

Problem Possible causes/consequences and
M Solutions!
The
yellow ABS warning
lamp is lit while the
engine is running. ABS (Anti-lock Brake System) is deactivated due to a malfunction.
BAS (Brake Assist), BAS PLUS, ESP
®
(Electronic Stability
Program), PRE-SAFE ®
, PRE-SAFE ®
Brake, the HOLD function and
hill start assist are therefore also deactivated, for example.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
The steerability and braking characteristics may be severely
affected. The braking distance in an emergency braking situation
can increase.
If ESP ®


is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop.
If the ABS control unit is faulty, there is also a possibility that other
systems, such as the navigation system or the automatic
transmission, will not be available. 258
Warning and indicator lamps in the instrument cluster
On-board computer and displays

X
To initiate an emergency call
manually: press cover : briefly to open.
X Press SOS button ; briefly.
The indicator lamp in SOS button ;
flashes until the emergency call is
concluded.
X Wait for a voice connection to the
Mercedes-Benz Customer Assistance
Center.
X After the emergency call, close cover :.
Roadside Assistance button X
Press Roadside Assistance button :.
This initiates a call to the Mercedes-Benz
Customer
Assistance Center. The indicator
lamp in Roadside Assistance button :
flashes while the call is active. The
Connecting Call message appears on
the multifunction display. The audio output
is muted.
If a connection can be made, the Call
Connected message appears in the
multifunction display.
If a cellular phone network is available and
there

is sufficient GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
i The COMAND display shows that an
mbrace call is active. During the call, you
can change to the navigation menu by pressing the NAVI button on COMAND, for
example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the vehicle remote malfunction
diagnosis, the Mercedes-Benz Customer
Assistance

center can ascertain the nature of
the problem ( Y page 289).
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or organizes for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center. You may be charged
for services such as repair work and/or
towing. Further details are available in your
mbrace manual.
i The mbrace system failed to initiate a
Roadside Assistance call if:
R the indicator lamp for Roadside
Assistance call button : is flashing
continuously
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established
This may be because the corresponding
mobile phone network is not available.
The Call Failed message appears in the
multifunction display.
X To end a call:
press the ~ button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on COMAND. Features
285
Stowage and features Z

MB Info call button
X
Press MB Info call button :.
This initiates a call to the Mercedes-Benz
Customer
Assistance Center. The indicator
lamp in MB Info call button : flashes while
the connection is being made. The
Connecting Call message appears in the
multifunction display and the COMAND
system is muted.
If a connection can be made, the Call
Connected message appears in the
multifunction display.
If a cellular phone network is available and
there

is sufficient GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
i The COMAND display shows that an
mbrace call is active. During the call, you
can change to the navigation menu by
pressing the NAVI button on COMAND, for
example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants. You can
obtain information on how to operate your
vehicle's systems, on the location of the
nearest authorized Mercedes-Benz Center,
and on further products and services offered
by Mercedes-Benz USA. USA only: you can find further information on
the

mbrace system under "Owners Online" at
http://www.mbusa.com.
i The mbrace system failed to initiate an
MB Info call if:
R the indicator lamp in MB Info call
button : is flashing continuously
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established
This may be because the corresponding
mobile phone network is not available.
The Call Failed message appears in the
multifunction display.
X To end a call:
press the ~ button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on COMAND.
Call priority When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an
emergency

call will take priority and override
all other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency
call can only be terminated by the Mercedes-
Benz Customer Assistance Center.
All other calls can be ended by pressing:
R the ~ button on the multifunction
steering wheel
R or the corresponding COMAND button for
ending a telephone call
i If an mbrace call is initiated, audio output
is muted. The mobile phone is no longer
connected to COMAND. However, if you
want to use your mobile phone, do so only
when the vehicle is stationary and in a safe
location. 286
Features
Stowage and features

Downloading destinations in COMAND
Downloading destinations
Downloading destinations gives you access
to a data bank with over 15 million Points of
Interest
(POIs). These can be downloaded on
the navigation system in your vehicle. If you
know the destination, the address can be
downloaded. Alternatively, you can obtain the
location of Points of Interest (POIs)/
important destinations in the vicinity.
Furthermore, you can download routes with
up to 20 way points.
You are prompted to confirm route guidance
to the address entered.
X Select Yes with the = or ; buttons
on the COMAND system.
X Confirm with the 9 button on the
COMAND system.
The system calculates the route and
subsequently starts the route guidance with
the address entered.
i If

you select No, the address can be stored
in the address book.
i The Destination Download function is
available if the corresponding mobile
phone network is available and data
transfer is possible.
i You can only use the Destination
Download function if the vehicle is
equipped with a navigation system.
Route Assistance
This service is part of the mbrace PLUS
Package and cannot be purchased
separately.
i You can also use the Route Assistance
function if your vehicle is not equipped with
a navigation system.
Within the framework of this service, you
receive a professional and reliable form of
navigation support without having to leave
your vehicle. The customer service representative finds a
suitable route depending on your vehicle's
current position and the desired destination.
You will then be guided live through the
current route section.
Search & Send
General notes
i
To use "Search & Send", your vehicle
must be equipped with mbrace and a
navigation system. You must also have an
mbrace service subscription.
"Search & Send" is a destination entry
service.

A destination address which is found
on Google Maps ®
can be transferred via
mbrace directly to your vehicle's navigation
system.
Specifying and sending the destination
address
X Go to the website http://
www.maps.google.com and enter a
destination address into the entry field.
X To send the destination address to the
e-mail address of your mbrace
account: click on the corresponding
button.
i Example:
If you select 'Send to vehicle' and then
'Mercedes-Benz', the destination address
will be sent to your vehicle.
X When the "Send" dialog window appears:
In the relevant field, enter the e-mail
address which you specified when
activating your mbrace account.
X Click "Send".
i Information on specific commands such
as "Address entry" or "Sending" can be
found on the website.
Calling up destination addresses
X Switch on the ignition.
The destination address is loaded into the
vehicle's navigation system. Features
287
Stowage and features Z

A display message appears, asking
whether navigation should be started.
X Select Yes by sliding XVY and turning
cVd the COMAND controller and press
W to confirm.
The system calculates the route and
subsequently starts the route guidance
with the address entered.
i If you select No, the address can be stored
in the address book.
i If you have sent more than one
destination address, each individual
destination must be confirmed separately.
i Destination addresses are loaded in the
same order as the order in which they were
sent. If you own multiple Mercedes-Benz
vehicles with mbrace and activated mbrace
accounts:
if multiple vehicles are registered under the
same e-mail address, the destination will
be sent to all the vehicles.
Vehicle remote opening You can use the vehicle remote opening if you
have unintentionally locked your vehicle and
a

replacement SmartKey is not available. The
vehicle can be opened by the Mercedes-Benz
Customer Assistance center.
The vehicle can be immediately remotely
opened within four days of the ignition being
turned off. After this time, the remote opening
may be delayed by 15 to 60 minutes. After
30 days the vehicle can no longer be opened
remotely.
X Contact the following service hotlines:
R
USA: Mercedes-Benz Customer
Assistance center at
1-800-FOR-MERCedes (1-800-367-6372) or 1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your password.
X Return to your vehicle at the time agreed
upon with the Mercedes-Benz Customer
Assistance Center.
USA only: alternatively, the vehicle can be
opened via:
R the Internet, under the "Owners Online"
section
R the telephone application (e.g. iPhone ®
,
Blackberry)
To do this, you will need your identification
number and password.
i Vehicle

remote opening is only possible if
the corresponding mobile phone network
is accessible.
Vehicle remote closing The remote closing feature can be used when
you

have forgotten to lock the vehicle and you
are no longer nearby. The vehicle can then be
locked by the Mercedes-Benz Customer
Assistance center.
The vehicle can be immediately remotely
locked within four days of the ignition being
turned off. After this time, the remote closing
may be delayed by 15 to 60 minutes. After
30 days the vehicle can no longer be closed
remotely.
X Contact the following service hotlines:
R
USA: Mercedes-Benz Customer
Assistance center at
1-800-FOR-MERCedes
(1-800-367-6372)

or 1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your PIN.
The next time you are inside the vehicle and
you switch on the ignition, the Doors
Locked Remotely message appears in the
multifunction display. 288
Features
Stowage and features

Depending on what the customer service
representative agreed with you, the voice
connection
is re-established after the transfer
is complete. If necessary, you will be
contacted at a later time by another means,
e.g. by E-Mail or telephone.
Further functions of the vehicle remote
malfunction diagnosis include, for example:
R transfer of service data to the Customer
Assistance center. If a service is overdue,
the COMAND display shows a message
about various special offers at your
workshop.
R monthly status information E-Mail on oil
level, air pressure, maintenance, brakes,
etc. If applicable, you will receive
information on special offers in the E-Mail.
USA only: this information can also be
called up under "Owners Online" at http://
www.mbusa.com.
Information on the data stored in the vehicle
(Y page 25).
Information on roadside assistance
(Y page 22).
Downloading routes Downloading routes allows you to transfer
and save predefined routes in the navigation
system.

To do this, an SD memory card must
be inserted into the COMAND system. If no
SD memory card is inserted, you must insert
the card into the card slot on the COMAND
system before saving.
A route can be prepared and sent either by a
customer service representative or via the
mbrace portal on the Internet. Each route can
include up to 20 way points. When a route has
been received by the navigation system,
'Route name' has been saved to
memory card. Do you want to start
route guidance? appears on the COMAND
display. The route is saved to the SD memory
card. X
To start route guidance: select Yes.
An overview of the route is shown in the
display.
i If you select No, the saved route can be
called up later in the navigation menu.
X Select Start.
Route guidance is started.
i Downloaded
and saved data can be called
up again in COMAND. Further information
can be found in the "COMAND", "Online
and Internet services" and "Download
destination/route" sections.
Speed alert You can define the upper speed limit, which
must not be exceeded by the vehicle. If this
selected speed is exceeded by the vehicle, a
message will be sent to the Customer
Assistance center. The Customer Assistance
center

then forwards this information to you.
You can select the way in which you receive
this information beforehand. Possible options
include SMS, E-Mail or an automated call.
The data which is sent to the Customer
Assistance center contains the following
information:
R the location where the speed limit was
exceeded
R the time at which the speed limit was
exceeded
R the selected speed limit which was
exceeded
Geo fencing Geo fencing allows you to select areas which
the

vehicle should not enter or leave. You will
be informed if the vehicle crosses the
boundaries of the selected areas. You can
select the way in which you receive this
information beforehand. Possible options
include SMS, E-Mail or an automated call.
The area can be determined as either a circle
or a polygon with a maximum of ten corners.
You can specify up to ten areas 290
Features
Stowage and features