keyless MERCEDES-BENZ CLS-Class 2014 W218 User Guide

Problem Possible causes/consequences and
000B Solutions
The engine cannot be
started using the
SmartKey. The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 324).
or
X Jump-start the vehicle (Y page 326).
or
X Consult aqualified specialist workshop. The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle. Ad
oor is open. Therefore, the SmartKey cannot be detected as
easily.
X Close the door and try to start the vehicle again. There is interferenc
efrom apowerful source of radio waves.
X Start your vehicle with the SmartKey in the ignition lock. Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shiftin gthe automatic transmission out of
park position P
R Start the engine.
There is arisk of an accident and injury.
When leaving the vehicle, alwayst ake the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. G
WARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is arisk of injury, possibly even
fatal. Never leave children unattended in the
vehicle. Unlocking and opening doors from
the inside
You can open adoor from inside the vehicle
even if it has been locked. If the vehicle has
been locked with the SmartKey or with
KEYLESS-GO, opening adoor from the inside
will trigger the anti-theft alarm system.
Switch off the alarm (Y page 74).
You can only open the rear doors from inside
the vehicle if they are not secured by the
child-proof locks (Y page 65).82
DoorsOpening and closing

X
To unloc kafrontdoor: pull door
handle 0010.
Locking knob 001Apops up.
The door is unlocke dand can be opened.
X To ope nafrontdoor: pull door
handle 0010.
X To unloc karear door: pull up locking
knob 001A.
The door is unlocke dand can be opened.
X To ope narear door: pull door handle 0010. Centrally lockin
gand unlockin gthe
vehicle from the inside
Yo uc an centrall yloc koru nlock the vehicle
from the inside. X
To unlock: press button 001A.
X To lock: press button 0010.
If al lthe doors ar eclosed ,the vehicl eloc ks.
Meanwhile, the fuel fille rflap will not be
locked or unlocked. You cannot unloc
kthe vehicle centrally from
the insid eifthe vehicle has been locked with
the SmartKey or KEYLESS-GO.
You can open adoor fro minside the vehicle
eve nifith as been locked.
You can only open th erear door sfromi nside
th ev ehicle if they are no tsecured by the
child-proof locks (Y page 65).
If the vehicle has been locked using the
lockin gbutton for the central locking, or has
been locked automatically, and adoor is
opened from the inside:
R the vehicle will be fully unlocked if it had
previously been fully unlocked
R only the door which has been opened form
the inside is unlocked if only the driver's
door had been previously unlocked Automatic locking feature
X
To deactivate: press and hold button 001A
for about five seconds until atones ounds.
X To activate: press and hold button 0010for
about five seconds until atones ounds.
i If you press one of the two button sand
do not hear atone, the relevant setting has
already been selected.
The vehicle is locked automatically when the
ignition is switched on and the wheels are
turning. Doors
83Opening and closing Z

especially if the vehicle is in motion
.There is
ar isk of poisoning.
Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open. G
WARNING
If persons, particularly children are subjected
to prolonged exposure to extremeh eat or
cold, there is arisk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
! The trunk lid swings upwards when
opened. Therefore, make sure that there is
sufficient clearance above the trunk lid.
i Opening dimensions of the trunk lid
(Y page 379).
You should preferably place luggage or loads
in the cargo compartment. Observe the
loading guidelines (Y page 278).
Do not leave the SmartKey in the trunk.Y ou
could otherwise lock yourself out.
Vehicles without trunk lid remote closing
feature: the trunk lid can be:
R opened and closed manually from outside
R opened automatically from outside
R opened automatically from inside
R locked separately
R unlocked with the mechanical key
R opened with the emergency release button
Vehicles with trunk lid remote closing
feature: the trunk lid can be:
R opened and closed manually from outside
R opened and closed automatically from
outside
R opened and closed automatically from
inside
R locked separately
R unlocked with the mechanical key
R opened with the emergency release button Opening/closing from outside
Opening X
Press the 0014button on the SmartKey.
X Pull handle 001A.
Closing X
Pull the trunk lid down using recess 001A.
X If necessary, lock the vehicle with
the 000F button on the SmartKey
(Y page 76) or with KEYLESS-GO
(Y page 77).
i IfaK EYLESS-GO key is detected in the
trunk,t he trunk lid cannot be locked and
will open again. Trunk
85Opening and closing Z

Opening/closing automatically from
outside
Important safet ynotes G
WARNING
Combustion engine semit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trun klid is open when the engin eisrunning,
especially if the vehicle is in motion. There is
ar isk of poisoning.
Always switc hoff the engin ebefor eopening
the trunk lid. Never drive with the trunk lid
open.
! The trunk lid swing supwards when
opened. Therefore, make sure that there is
sufficient clearance above the trunk lid.
i Opening dimension softhe trunk lid
(Y page 379).
Opening You can open the trunk lid automatically
using the SmartKey or the handle in the trunk
lid.
X Press and hold the 000Bbutton on the
SmartKey until the trunk lid opens.
or
X If the trunk is unlocked, pull the trunk lid
handle and release it again immediately
(Y page 85).
Closing G
WARNING
Part soft he body could becom etrapped
durin gautomatic closing of the trunk lid.
Moreover, people, e.g. children, may be
standing in the closing area or may enter the
closing area durin gthe closing process. There
is ar isk of injury.
Make sure that nobody is in the vicinity of the
closing area durin gthe closing process. Use one of the followin
goptions to sto pthe
closing process:
R Press the 000Bbutton on the key.
R press the remote operating switc honthe
driver's door.
R Press the closing or locking button on the
trunk lid.
R Pull the trunk lid handle. Example: closing and locking button (vehicle with
the trunk lid remote closing feature and KEYLESS-
GO)
001A
Closing button
0010 Lockin gbutton
X To close: press closing button 001Ain the
trunk lid.
Vehicles with th etrunk lid remote closing
featur eand KEYLESS-GO: you can
simultaneously clos eand lock the trunk lid.
X Press locking button 0010in the trunk lid.
i If you leave aKEYLESS-GO key in the
trunk ,the trunk lid will not lock. Opening/closing automatically from
inside
Important safet ynotes G
WARNING
Part soft he body could becom etrapped
durin gautomatic closing of the trunk lid.
Moreover, people, e.g. children, may be
standing in the closing area or may enter the 86
TrunkOpening and closing

closing are
aduring the closing process .There
is ar isk of injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Use one of the following options to stop the
closing process:
R Press the 000Bbutton on the key.
R press the remote operating switch on the
driver's door.
R Press the closing or locking button on the
trunk lid.
R Pull the trunk lid handle. G
WARNING
The trunk lid can be automatically opened or
closed even if the SmartKey is not in the
vehicle. If children are left unsupervised in the
vehicle, they could activate the functions.
There is arisk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trunk lid is open when the engine is running,
especially if the vehicle is in motion. There is
ar isk of poisoning.
Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open.
i Opening dimensions of the trunk lid
(Y page 379). Opening and closing X
To open: pull remote operating switch for
trunk lid 001Auntil the trunk lid opens.
X To close: press remote operating switch
for trunk lid 001Auntil the trunk lid is closed.
You can open the trunk lid from the driver's
seat when the vehicle is stationary and
unlocked. Unlocking the trunk (mechanical key)
! The trunk lid swings upwards when
opened. Therefore, make sure that there is
sufficient clearance above the trunk lid.
If the trunk cannot be unlocked with the
SmartKey or KEYLESS-GO, use the
mechanical key.
If you use the mechanical key to unlock and
open the trunk lid, the anti-theft alarm system
will be triggered (Y page 74).
X Take the mechanical key out of the
SmartKey (Y page 78).
X Insert the mechanical key into the trunk lid
lock as far as it will go. Trunk
87Opening and closing Z

Convenience opening
X
Poin tthe tip of the SmartKey at the driver's
door handle.
X Press and hold the 0014button until the
side windows and the sliding sunroof are in
the desired position.
X To interrupt convenienceo pening:
release the 0014button. Conveniencec
losing feature
Important safety notes Information on the side window reversing
feature (Y
page 88). G
WARNING
The reversing feature does not react:
R to soft, light and thin objects, e.g. small
fingers
R over the last 4mmofthe closing movement
R during resetting
R when closing the sliding sunroof again
manually immediately after automatic
reversing
This means that the reversing feature cannot
prevent someone being trapped in these
situations. There is arisk of injury.
Make sure that no body parts are in close
proximity during the closing procedure.
If somebody becomes trapped:
R release the switch immediately, or
R during automatic operation, push the
switch briefly in any direction
The closing process is stopped. G
WARNING
When the convenience closing feature is
operating, parts of the body could become
trapped in the closing area of the side window
and the sliding sunroof. There is arisk of
injury.
Observe the complete closing procedure
when the convenience closing feature is operating. Make sure that no body parts are
in close proximity during the closing
procedure.
Proceed as follows if someone is trapped:
With the SmartKey:
R release the 000Fbutton.
R press and hold the 0014button until the
side windows and the sliding sunroof or the
panorama roof with power tilt/sliding
panel open again.
Using KEYLESS-GO:
R release the sensor surface on the door
handle.
R pull the door handle immediately and hold
it.
The side windows and the sliding sunroof
or the panorama roof with power tilt/
sliding panel open.
General notes When you lock the vehicle, you can
simultaneously:
R
close the side windows
R close the sliding sunroof
Using the SmartKey The SmartKey must be close to the driver's
door handle.
X
Point the tip of the SmartKey at the driver's
door handle.
X Press and hold the 000Fbutton until the
side windows and the sliding sunroof are
fully closed.
X Make sure that all the side windows and the
sliding sunroof are closed.
X To interrupt conveniencec losing:
release the 000Fbutton.
Using KEYLESS-GO The KEYLESS-GO key must be outside the
vehicle. All the doors must be closed.90
Side windowsOpening and closing

Steering wheel heating
Activating/deactivating X
Turn the SmartKey to position 2in the
ignition lock (Y page 147).
X To switch on/off: turn the lever in the
direction of arrow 001Aor0010.
Indicator lamp 0024lights up or goes out.
Vehicles without KEYLESS-GO: when you
remove the SmartKey from the ignition lock,
the steering wheel heating is deactivated.
Vehicles with KEYLESS-GO: when you switch
off the ignition and open the driver's door, the
steering wheel heating is deactivated.
i The steering wheel heating may switch off
temporarily if:
R the temperature in the vehicle interior is
above 86 ‡(30 †).
R the temperature of the steering wheel is
above 95 ‡(35 †).
Indicator lamp 0024remains on. Steering wheel
107Seats, steering wheela nd mirrors Z

Problems with the steering wheel heating
Problem Possible causes/consequences and
000B Solutions
If the steering wheel
heating indicator lamp
is flashing, the steering
wheel heating has
switched off
automatically. The on-board voltage is too low because too many electrical
consumers are switched on.
X
Switch off electrical consumers that you do not need, such as
the rear window defroster or interior lighting.
Once the battery is sufficiently charged, the steering wheel
heating will switch back on automatically. EASY-ENTRY/EXIT feature
Important safety notes G
WARNING
When the EASY-ENTRY/EXIT feature adjusts
the steering wheel, you and other vehicle
occupants –particularly childre n–could
become trapped. There is arisk of injury.
While the EASY-ENTRY/EXIT feature is
making adjustments, make sure that no one
has any body parts in the sweep of the
steering wheel.
If somebody becomes trapped:
R press one of the memory function position
buttons, or
R move the switch for steering wheel
adjustmen tinthe opposite direction to that
in which the steering wheel is moving.
The adjustment process is stopped. G
WARNING
If children activate the EASY-ENTRY/EXIT
feature, they can become trapped,
particularly when unattended. There is arisk
of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle. G
WARNING
If you drive off while the EASY-ENTRY/EXIT
feature is making adjustments, you could lose control of the vehicle. There is
arisk of an
accident.
Always wait until the adjustment process is
complete before driving off.
The EASY-ENTRY/EXITf eature makes getting
in and out of your vehicle easier.
You can activate and deactivate the EASY-
ENTRY/EXIT feature in the on-board
computer (Y page 233).
Position of the steering wheel when the
EASY-ENTRY/EXIT featureisa ctive The steerin
gwheel swings upwards when
you:
R remove the SmartKey from the ignition lock
R with KEYLESS-GO: open the driver's door;
KEYLESS-GO must be in position 1in the
ignition lock
R with the SmartKey: open the driver's
door; the SmartKey must be in position 0
or 1in the ignition lock (Y page 147)
i The steerin gwheel only moves upwards if
it has not already reached the upper end
stop. 108
Steering wheelSeats, steering wheel and mirrors

Position of the steering wheel for
driving
The steering wheel is moved to the last
selected position when:
R the driver's door is closed
R with KEYLESS-GO: you press the Start/
Stop button once on vehicles with
KEYLESS-GO
or
R with the SmartKey: you insert the
SmartKey into the ignition lock.
When you close the driver's door with the
ignition switched on, the steering wheel is
also automatically moved to the previously
set position.
The last position of the steering wheel is
stored when you switch off the ignition or
when you store the settingw ith the memory
function (Y page 112).
Crash-responsive EASY-EXIT feature If the crash-responsiv
eEASY-EXI Tfeature is
triggere dinana ccident,the steerin gcolumn
will mov eupwards when the driver's door is
opened. This occurs irrespective of the
position of the SmartKey in the ignition lock.
This makes it easier to exit the vehicle and
rescue the occupants.
The crash-responsiv eEASY-EXI Tfeature is
only operational if the EASY-EXIT/ENTRY
feature is activated in the on-board computer.
(Y page 233) Mirrors
Exterior mirrors
Adjusting th eexterior mirrors G
WARNING
You could lose control of your vehicle if you
do the followin gwhile driving:
R adjust the driver's seat ,head restraint,
steerin gwheel or mirrors
R fasten the seat belt
There is arisk of an accident.
Adjust the driver's seat, head restraint,
steerin gwheel and mirror and fasten your
seat belt before starting the engine. G
WARNING
The exterior mirror on the front-passenger
side reduces the size of the image. Visible
objects are actually closer than they appear.
This means that you could misjudge the
distanc efrom road users travelin gbehind,
e.g. when changin glane. There is arisk of an
accident.
For this reason, alway smake sure of the
actual distanc efrom the road users traveling
behind by glancin gover your shoulder. X
Turn the SmartKey to position 1or 2in the
ignition (Y page 147).
X Press button 001Afor the left-hand exterior
mirror or button 0010for the right-hand
exterior mirror.
The indicator lamp in the corresponding
button lights up in red. Mirrors
109Seats, steering wheel and mirrors Z

Depending on the equipment level of your
vehicle, there ar
etwo variants of wipe rblade;
these are installed and removed in different
ways. Based on the diagrams ,chec kwhich
system is installed in your vehicle.
Changing the wiper blades (version 1) Removing the wiper blades
X
Remove the SmartKey from the ignition
lock or turn it to position 0(KEYLESS-GO).
X Fold the wiper arm away from the
windshield until it engages.
X Set the wiper blade at right angles to the
wiper arm. X
Remove the wiper blade from the retaining
pin on the wiper arm in the direction of the
arrow.
Installing the wiper blades
X Push the new wiper blade onto the
retaining pin on the wiper arm in the
opposite direction to the arrow.
Make sure that the wiper blade slides fully
onto the retaining pin on the wiper arm.
X Turn the wiper blade parallel to the wiper
arm.
X Fold the wiper arm back onto the
windshield. Changing the wiper blades (version 2) Removing the wiper blades
X
Remove the SmartKey from the ignition
lock or turn it to position 0(KEYLESS-GO).
X Fold the wiper arm away from the
windshield until it engages. X
Firmly press release knob 001Aand pull the
wiper blade upwards from the wiper arm in
the direction of the arrow.
Installing the wiper blades
X Position the new wiper blade in the retainer
on the wiper arm and slide it into place in
the opposite direction from the arrow.
The wiper blade audibly engages.
X Make sure that wiper blade is seated
correctly.
X Fold the wiper arm back onto the
windshield. Windshield wipers
127Lights and windshield wipers Z