towing MERCEDES-BENZ CLS-Class 2014 W218 Owner's Manual

Parking brake
................................ 169
Warning lamp ................................. 266
Breakdown
see Flat tire
see Towing away
Bulbs
see Changing bulbs C
California Important notice for retail
customers and lessees ....................23
Calling up amalfunction
see Display messages
Care
Carpets .......................................... 318
Carw ash. ....................................... 311
Display ........................................... 315
Exhaus tpipe .................................. 315
Exterior lights ................................ 314
Gea rors electo rlever .................... 316
Interior ........................................... 315
Matte finish ................................... 313
Nigh tView Assist Plus ...................316
Notes ............................................. 311
Paint .............................................. 313
Plastic trim .................................... 316
Power washer ................................ 312
Rea rview camera .......................... 315
Roo flining ...................................... 318
Seat bel t........................................ 317
Seat cover ..................................... 317
Sensors ......................................... 315
Steering wheel ............................... 316
Trim pieces .................................... 316
Washing by hand ........................... 312
Wheels ........................................... 314
Windows ........................................ 314
Wiper blades .................................. 314
Wooden trim .................................. 316
Cargo tie dow nrings ......................... 282
Car wash (care) ................................. 311
CD player/CD changer (on-board
computer) .......................................... 225Center console
Lowe rsection .................................. 35
Lowe rsection (AMG vehicles) ..........36
Uppe rsection .................................. 34
Central locking
Automatic locking (on-board
computer) ...................................... 232
Locking/unlocking (SmartKey) ........76
Changing bulbs
Important safety notes ..................124
Overview of bul btypes .................. 125
Reversing lamps ............................ 125
Child-proof locks
Important safety notes ....................64
Rea rdoors ....................................... 65
Children
In the vehicle ................................... 60
Restraint systems ............................ 60
Specia lseat belt retractor ...............63
Child seat
LATCH-typ e(ISOFIX) chil dseat
anchors ............................................ 63
Top Tether ....................................... 64
Cigarette lighter ................................ 288
Cleaning Mirro rturn signal ........................... 314
Climate control
Automatic climate control (3-
zone) .............................................. 134
Controlling automatically ...............137
Cooling with aird ehumidification..136
Defrosting the windows .................140
Defrosting the windshield ..............139
Dual-zone automatic climate
control ........................................... 131
Important safety notes ..................130
Indicator lamp ................................ 137
Information about using dual-zone
automatic climate control ..............132
Information on using 3-zone
automatic climate control ..............135
Maximum cooling .......................... 139
Overview of systems ......................130
Problems with cooling with air
dehumidification ............................ 137
Problem with the rear window
defroster ........................................ 141
Rea rcontrol panel ......................... 1346
Index

Driving tips
AMGceramic brakes ..................... 173
Automatic transmission .................158
Brakes ........................................... 172
Break-in period .............................. 146
Downhill gradient ........................... 172
Drinking and driving .......................170
Driving abroad ............................... 116
Driving in winter ............................ .174
Driving on flooded road s................ 174
Driving on wet road s...................... 174
Exhaus tcheck ............................... 170
Fuel ................................................ 170
General .......................................... 169
Hydroplaning ................................. 174
Icy road surfaces ........................... 174
Limited braking efficiency on
salted road s................................... 172
Snow chains .................................. 337
Symmetrical low bea m.................. 116
Wet road surface ........................... 172
DVD audio
Operating (on-board computer) .....225
DVD video
Operating (on-board computer) .....226 E
EASY-ENTRY feature Activating/deactivating .................233
Function/notes ............................. 108
EASY-EXIT feature
Crash-responsive ........................... 109
Function/notes ............................. 108
Switching on/off ........................... 233
EBD (electronic brake force
distribution)
Display message ............................ 240
Function/notes ................................ 71
ECOd isplay
Function/notes ............................. 170
On-board computer .......................223
ECOs tart/stop function
Automatic engine switch-off ..........151
Deactivating/activating .................152
General information .......................151
Important safety notes ..................151
Introduction ................................... 150Emergency release
Driver's door .................................... 84
Fuel filler fla p................................. 166
Trunk ............................................... 88
Vehicle ............................................. 84
Emergency spare wheel
Important safety notes ..................367
Points to remember .......................367
Removing ....................................... 368
Storage location ............................ 368
Stowing .......................................... 368
Technical data ............................... 370
Emergency Tensioning Devices
Function .......................................... .59
Safety guideline s............................. 41
Emissions control
Service and warranty information ....23
Engine
Check Engine warning lamp ........... 273
Display message ............................ 248
ECO start/stop function ................150
Engine numbe r............................... 373
Irregularr unning............................ 154
Jump-starting ................................. 326
Starting problems ..........................154
Starting the engine with the
SmartKey ....................................... 149
Starting with KEYLESS-GO .............149
Switching off .................................. 168
Tow-starting (vehicle )..................... 331
Engine electronics
Problem (malfunction) ...................154
Engine oil
Adding ........................................... 308
Additives ........................................ 376
Checking the oil leve l..................... 307
Checking the oil leve lusing the
dipstick .......................................... 307
Display message ............................ 250
Filling capacity ............................... 376
Notes about oil grades ................... 375
Notes on oil level/consumption ....307
Temperature (on-board computer) .234
Viscosity ........................................ 376 Index
9

Setting the air distribution
...............138
Settin gthe airflow ............................ 139
SETUP (on-board computer) .............234
Side impact air bag .............................45
Side marker lamp (display
message) ............................................ 247
Side windows Cleaning ......................................... 314
Convenience closing feature ............90
Convenience opening feature ..........89
Important safety information ...........88
Opening/closing .............................. 89
Problem (malfunction) .....................92
Resetting ......................................... 91
Sliding sunroof
Important safety notes ....................92
Opening/closing .............................. 93
Problem (malfunction) .....................95
Resetting ......................................... 94
SmartKey
Changing the battery .......................79
Changing the programming .............77
Checking the battery .......................79
Convenience closing feature ............90
Convenience opening feature ..........89
Display message ............................ 262
Door central locking/unlocking .......76
Important safety notes ....................76
Loss ................................................. 81
Mechanical key ................................ 78
Positions (ignition lock) .................147
Problem (malfunction) .....................81
Starting the engine ........................149
Sno wchains ...................................... 337
Sockets Center console .............................. 289
General notes ................................ 289
Rea rcompartmen t......................... 290
Trunk ............................................. 290
Under the armrest .........................289
Spare wheel
Stowing .......................................... 368
Specialist workshop ............................ 26
Special seat bel tretractor .................. 63
Speed ,controlling
see Cruise control Speedometer
Digital ............................................ 223
In the Instrument cluster .........31, 219
Segments ...................................... 220
Selecting the unit of
measurement ................................ 229
see Instrument cluster
SPORT handling mode
Activating/deactivating (AMG
vehicles) .......................................... 70
Warning lamp ................................. 270
SRS (Supplemental Restraint
System)
Display message ............................ 242
Introduction ..................................... 41
Warning lamp ................................. 272
Warning lamp (function) ................... 41
Standin glamps
Display message ............................ 246
Switching on/off ........................... 119
Start/stop function
see ECO start/stop function
Starting (engine) ................................ 149
Steering (display message) ..............262
Steering wheel Adjusting (electrically). ..................106
Button overview ............................... 33
Buttons (on-board computer) ......... 220
Cleaning ......................................... 316
Important safety notes ..................106
Paddle shifters ............................... 160
Steering wheel heating ..................107
Storing settings (memory
function) ........................................ 112
Steering wheel heating
Problem (malfunction) ...................108
Switching on/off ........................... 107
Steering wheel paddle shifters ........160
Stopwatch (RACETIMER) ................... 235
Stowage areas ................................... 278
Stowage compartments Armrest (under) ............................. 280
Center console .............................. 279
Cuph olders ................................... 284
Eyeglasses compartment ...............279
Glove box ...................................... .279
Important safety information .........278
Rea r............................................... 28116
Index

Characteristics
.............................. 354
Checking ........................................ 335
Definition of terms .........................354
Direction of rotatio n...................... 357
Display message ............................ 258
Distributio nofthe vehicle
occupants (definition) ....................357
DOT, Tire Identification Number
(TIN) .............................................. .354
DOT (Department of
Transportation) (definition) ............355
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 355
GVW (Gross Vehicle Weight)
(definition) ..................................... 355
GVW R(Gross Vehicle Weight
Rating) (definition) .........................355
Important safety notes ..................334
Increase dvehicle weight due to
optional equipment (definition) ......355
Kilopascal (kPa )(definition) ...........355
Labeling (overview )........................ 351
Load bearing index (definition) ......356
Load index ..................................... 353
Load index (definition) ...................355
Maximum loaded vehicle weight
(definition) ..................................... 355
Maximum loa donatire
(definition) ..................................... 356
Maximum permissible tire
pressure (definition) ....................... 356
Maximum tire loa d......................... 353
Maximum tire loa d(definition) .......356
MOExtended tires ..........................336
Optional equipment weight
(definition) ..................................... 356
PSI (pounds per square inch)
(definition) ..................................... 356
Replacing ....................................... 357
Service life ..................................... 336
Sidewall (definition) .......................356
Speed rating (definition) ................355
Storing ........................................... 357
Structure and characteristics
(definition) ..................................... 354
Temperature .................................. 350
TIN (Tire Identification Number)
(definition) ..................................... 356Tire bea
d(definition) ...................... 356
Tire pressure (definition) ................356
Tire pressure s(recommended )...... 355
Tire size (data) ............................... 362
Tire size designation, load-bearing
capacity, spee drating .................... 351
Tire tread ....................................... 335
Tire tread (definition) .....................356
Total loa dlimit (definition) .............357
Traction ......................................... 350
Traction (definition) .......................356
Trea dwear ..................................... 350
Uniform Tire Quality Grading
Standard s...................................... 349
Uniform Tire Quality Grading
Standard s(definition) .................... 355
Unladen weight (definition) ............356
Wea rindicato r(definition) .............356
Whee lrim (definition ).................... 355
see Flat tire
Top Tether ............................................ 64
Towing Important safety guidelines ...........328
Installing the towing eye. ...............329
Removing the towing eye. ..............330
With the rear axle raised ................330
Towing away
With both axle sonthe ground .......330
Tow-starting
Emergency engine starting ............331
Important safety notes ..................328
Transmission
see Automatic transmission
Transmission position display .........156
Transmission position display
(DIRECT SELECTl ever)...................... 156
Transporting the vehicle ..................330
Trim pieces (cleaning instructions) .316
Trip computer (on-board
computer) .......................................... 222
Trip odometer Calling up ....................................... 222
Resetting (on-board computer) ......223
Trunk
Emergency release ..........................87
Important safety notes ....................84
Opening/closing (automatically
from inside) ...................................... 86 18
Index

Opening/closing (automatically
from outside)
................................... 86
Opening/closing (manually from
outside) ............................................ 85
Trunk lid
Display message ............................ 261
Opening/closing .............................. 84
Opening dimensions ......................379
Trunk load (maximum) ......................379
Turn signals Display message ............................ 245
Switching on/off ........................... 119
Type identification plate
see Vehicle identification plate U
Unlocking Emergency unlocking .......................84
From insid ethe vehicle (central
unlocking button) ............................. 83 V
Vanity mirror (in the sun visor) ........286
Vehicle Data acquisition ............................... 27
Display message ............................ 260
Equipment ....................................... 22
Individua lsettings .......................... 229
Limited Warranty ............................. 26
Loading .......................................... 345
Locking (in an emergency) ...............84
Locking (SmartKey) .......................... 76
Lowering ........................................ 361
Maintenance .................................... 23
Parking for along period ................ 169
Pulling away ................................... 150
Raising ........................................... 359
Reporting problems .........................26
Securing from rolling away ............358
Towing away .................................. 328
Transporting .................................. 330
Unlocking (in an emergency) ...........84
Unlocking (SmartKey) ......................76
Vehicle data ................................... 379
Vehicle data ....................................... 379
Vehicle dimensions ...........................379Vehicle emergency locking
................84
Vehicle identification number see VIN
Vehicle identification plate ..............372
Vehicle level AIRMATIC ...................................... 189
Vehicle level (display message) .......252
Vehicle tool kit .................................. 320
Video Operating the DVD ......................... 226
VIN ...................................................... 372 W
Warning and indicator lamps ABS ................................................ 267
Brakes ........................................... 266
Check Engine ................................. 273
Coolant .......................................... 273
Distance warning ........................... 275
DISTRONI CPLUS ........................... 275
ESP ®
.............................................. 269
ESP ®
OFF ....................................... 270
Fuel tank ........................................ 273
Overview .................................. 32, 264
PASSENGER AIR BAG OFF ...............47
Reserve fuel ................................... 273
Seat bel t........................................ 265
SPORT handling mode ...................270
SRS ................................................ 272
Tire pressure monitor ....................276
Warranty ............................................ 372
Washer fluid Display message ............................ 262
Whee lboltt ightening torque ...........361
Whee lchock ...................................... 358
Wheels Changing awheel .......................... 357
Checking ........................................ 335
Cleaning ......................................... 314
Cleaning (warning) .........................357
Emergency spare wheel .................367
Important safety notes ..................334
Interchanging/changing ................357
Mounting anew wheel ................... 360
Mounting awheel .......................... 358
Removing awheel .......................... 360
Storing ........................................... 357 Index
19

As
aresult, BAS PLUS may not intervene in all
critical situations. There is arisk of an
accident.
Always pay careful attention to the traffic
situation and be ready to brake.
In particular, the detection of obstacles can
be impaired if there is:
R dirt on the sensor soranythin gelse
covering the sensors
R snow or heavy rain
R interference by other radar sources
R there are strong radar reflections, for
example in parking garages
R an arrow vehicle travelin ginfront, e.g. a
motorbike
R av ehicle travelin ginfrontonad ifferent line
relative to the center of your vehicle
Following damage to the fron tend of the
vehicle, have the configuratio nand operation
of the rada rsensor schecked at aqualified
specialist workshop. This also applies to
collisions at low speeds where ther eisno
visible damage to the fron tofthe vehicle.
Braking assistance To prevent
acollision with the vehicle in front,
BAS PLUS calculates the brake force
necessary if:
R you approach an obstacle, and
R BAS PLUS has detected arisk of collision
When driving at aspeed under 20 mph
(30 km/h):ify ou depress the brake pedal,
BAS PLUS is activated. The increase in brake
pressure will be carried out at the last
possible moment.
When driving at aspeed greater than
20 mph (30 km/h):ify ou depress the brake
pedal sharply, BAS PLUS automatically raises
the brake pressure to avalue adapted to the
traffic situation.
If BAS PLUS demands particularly high
braking force, preventative passenger protection measures (PRE-SAFE
®
)a re
activated simultaneously.
X Keep the brake pedal depressed until the
emergenc ybraking situation is over.
ABS prevent sthe wheels from locking.
BAS PLUS is deactivated and the brakes
function as usual if:
R you release the brake pedal
R there is no longer arisk of collision
R no obstacle is detected in front of your
vehicle ESP
®
(Electronic Stability Program)
Important safety notes i
Observe the "Important safety notes"
section (Y page 66). G
WARNING
If ESP ®
is malfunctioning, ESP ®
is unable to
stabilize the vehicle. Additionally, further
driving safety systems are deactivated. This
increases the risk of skidding and an accident.
Drive on carefully. Have ESP ®
checked at a
qualified specialist workshop.
! Vehicles with 4MATIC: switch off the
ignition when the parking brake is being
tested on abrake dynamometer.
Application of the brakes by ESP ®
may
otherwise destroy the brake system.
Vehicles without 4MATIC: observe the notes
on ESP ®
(Y page 330) when towing the
vehicle with araised rear axle.
ESP ®
is deactivated if the 0009warning lamp
in the instrument cluster lights up
continuously when the engine is running.
If the 0011 warning lamp and the 0009
warning lamp are lit continuously, ESP ®
is not
available due to amalfunction.
Observe the information on warning lamps
(Y page 269) and display messages which
may be shown in the instrument cluster
(Y page 238). 68
Driving safety systemsSafety

Engaging park position
PinAMG
vehicles X
When th evehicle is stationary, press P
button 001A.
Engaging revers egear R !
Only shif tthe automatic transmission to
R when the vehicle is stationary.
X When the vehicle is stationary, depress the
brake pedal.
X Push the DIRECT SELECT lever up past the
first point of resistance.
Shifting to neutralN G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shift the automatic transmission out of
parking position P.
R startingt he engine.
There is arisk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the vehicle. Always keep the SmartKey out of
reach of children.
X When the vehicle is stationary, depress the
brake pedal.
X Push the DIRECT SELECT lever up or down
to the first point of resistance.
If the engine has been switched off, the
automatic transmission automatically shifts
to N.
If the automatic transmission is to remain in
neutral N,e.g. for washing the vehicle in car
washes with atowing device, please observe
the following instructions:
Using the SmartKey:
R Make sure that the ignition is switched on.
R When the vehicle is stationary, depress the
brake pedal and keep it depressed.
R Shift to neutral N.
R Release the brake pedal.
R If the parking brake is engaged, release it.
R Switch off the ignition and leave the
SmartKey in the ignition lock.
Using KEYLESS-GO:
R Make sure that the ignition is switched on.
R When the vehicle is stationary, depress the
brake pedal and keep it depressed.
R Engage park position P.
R Release the brake pedal.
R Remove the Start/Stop button from the
ignition lock.
R Insert the SmartKey into the ignition lock.
R Switch on the ignition.
R Depress the brake pedal and keep it
depressed.
R Shift to neutral N.
R Release the brake pedal.
R If the parking brake is engaged, release it.
R Switch off the ignition and leave the
SmartKey in the ignition lock. Automatic transmission
157Driving and parking Z

As
aresult, DISTRONI CPLUSm ay neither give
warning snor interv eneins uchs ituations.
There is ariskofana ccident.
Alway spaycarefu lattentio ntothe traffic
situatio nand be ready to brake. G
WARNING
DISTRONIC PLU Scanno talway sclearly
identify othe rroad users and complex traffic
situations.
In such cases, DISTRONIC PLUS may:
R give an unnecessary warning and then
brake the vehicle
R neither give awarning nor intervene
R accelerate unexpectedly
There is arisk of an accident.
Continue to drive carefully and be ready to
brake, in particular when warned to do so by
DISTRONIC PLUS. G
WARNING
DISTRONIC PLUS brakes your vehicle with up
to 40% of the maximum braking force. If this
braking force is insufficient ,DISTRONIC PLUS
warns you visually and audibly. There is arisk
of an accident.
In such cases, apply the brakes yourself and
try to take evasive action.
! If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes
automatically in certain situations. To
prevent damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or other similar situations:
R when towing the vehicle
R in the car wash
If you fail to adapt your driving style,
DISTRONIC PLUS can neither reduce the risk
of accident nor override the laws of physics.
DISTRONIC PLUS cannot take into account
the road, traffic and weather conditions.
DISTRONIC PLUS is only an aid. You are
responsible for the distance to the vehicle in front,f
or vehicle speed, for braking in good
time and for staying in your lane.
Do not use DISTRONIC PLUS:
R in road and traffic conditions which do not
allow you to maintain aconstant speed e.g.
in heavy traffic or on winding roads
R on slippery road surfaces. Brakin gor
accelerating could cause the drive wheels
to lose traction and the vehicle could then
skid
R when there is poor visibility, e.g. due to fog,
heavy rain or snow
DISTRONIC PLUS may not detect narrow
vehicles driving in front,e .g. motorcycles, or
vehicles driving on adifferent line.
In particular, the detection of obstacles can
be impaired if:
R dirt on the sensors or anything else
coverin gthe sensors
R snow or heavy rain
R interference by other radar sources
R strongr adar reflections, for example, in
parking garages
If DISTRONIC PLUS no longer detect sa
vehicle in front,D ISTRONIC PLUS may
unexpectedly accelerate the vehicle to the
stored speed.
This speed may:
R be too high if you are driving in afilter lane
or an exit lane
R be so high in the right lane that you pass
vehicles driving on the left (left-han ddrive
countries)
R be so high in the left lane that you pass
vehicles driving on the right (right-hand
drive countries)
If there is achange of drivers, advise the new
driver of the speed stored.
General notes DISTRONIC PLUS regulates the speed and
automatically helps you maintain the
distance to the vehicle detected in front.
Vehicles are detected with the aid of the radar178
Driving systemsDriving and parking

Load compensation
The vehicle can compensat
edifferences in
th ev ehicle level by raisin gorlowering the
rear axle. This is the case, for example, if
people get out or if luggage is being loaded.
Load compensation takes place if:
R ad oor or the trunk lid/tailgate is opened
R the parked vehicle is unlocked
For larger level changes, the engine must be
running. 4MATIC (permanent four-wheel drive)
If you fail to adapt your driving style, 4MATIC
can neither reduce the risk of accident nor
override the laws of physics. 4MATIC cannot
take account of road, weather and traffic
conditions. 4MATIC is only an aid. You are
responsible for the distance to the vehicle in
front,f or vehicle speed, for braking in good
time and for staying in your lane.
If ad rive wheel spins due to insufficien tgrip:
R Only depress the accelerator peda lasfar
as necessary when pulling away.
R Accelerate less when driving.
! Never tow the vehicl ewith one axle
raised. This may damage the transfer case.
Damag eofthis sort is not covered by the
Mercedes-Benz Limited Warranty. All
wheels must remai neithe ront he ground
or be fully raised. Observe the instructions
for towing the vehicle with all wheels in full
contact with the ground.
i In wintry driving conditions, the maximum
effect of 4MATIC can only be achieved if
you use winter tires (M+S tires), with snow
chains if necessary.
4MATIC ensures that allf our wheels are
permanently driven. Together with ESP ®
,it
improves the traction of you rvehicle
whenever adrive wheel spins due to
insufficient grip. PARKTRONIC
Important safet ynotes PARKTRONIC is an electronic parkin
gaid with
ultrasonic sensors. It indicates visually and
audibly the distanc ebetween your vehicle
and an object.
PARKTRONIC is only an aid. It is not a
replacemen tfor your attention to your
immediate surroundings. You are always
responsible for safe maneuvering, parking
and exiting aparkin gspace. When
maneuvering, parkin gorpulling out of a
parkin gspace, make sure that ther eare no
persons, animals or objects in the area in
which you are maneuvering.
! When parking, pay particular attention to
objects above or below the sensors, such
as flower pots or trailer drawbars.
PARKTRONIC does not detec tsuch objects
when they are in th eimmediat evicinity of
th ev ehicle. You could damag ethe vehicle
or the objects.
The sensors may not detect snow and other
objectst hat absorb ultrasonic waves.
Ultrasonic sources such as an automatic
car wash, the compressed-air brakes on a
truck or apneumatic drill could cause
PARKTRONIC to malfunction.
PARKTRONIC may not function correctly on
uneven terrain.
PARKTRONIC is activated automatically when
you:
R switch on the ignition
R shift the transmission to position D,Ror N
R release the parking brake
PARKTRONIC is deactivated at speeds above
11 mph (18 km/h). It is reactivated at lower
speeds.
PARKTRONIC monitors the area around your
vehicle using six sensors in the front bumper
and four sensors in the rear bumper. Driving systems
193Driving and parking Z

vehicl
eimmediatel yafter pressing the SOS
button, you willn ot know whethermbrace
placed the emergency call. In this case,
always summon assistance by other
means.
Roadside Assistance button X
Press Roadside Assistance button 001A.
This initiates acall to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in Roadside Assistance button 001A
flashes while the call is active. The
multifunction display shows the
Connecting Call message. The audio
output is muted.
If ac onnection can be made, the CallConnected message appears in the
multifunction display.
If am obile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
R Current location of the vehicle
R Vehicle identification number
i The COMAND display indicates that acall
is active. Durin gthe call, you can chang eto
the navigation menu by pressin gthe NAVI
button on COMAND ,for example.
Voice output is not available.
Av oice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the vehicle remote malfunction
diagnosis, the Mercedes-Benz Customer Assistance Center can ascertain the nature of
the problem (Y
page 297).
The Mercedes-Benz Customer Assistance
Center either sends aqualified Mercedes-
Benz technician or arranges for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center. You may be charged
for services such as repair work and/or
towing.
Further details are available in your mbrace
manual.
i The system has not been able to initiate
ar oadside assistance call, if:
R the indicator lamp for Roadside
Assistance call button 001Ais flashing
continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
The Call Failed message appears in the
multifunction display.
X To end acall: press the 0008button on the
multifunctio nsteering wheel.
or
X Press the corresponding button for ending
ap hone cal lonCOMAND.
MB Info call button Features
293Stowag eand featur es Z