assistance MERCEDES-BENZ CLS-Class 2016 W218 Owner's Manual

Index....................................................... 3
Digital Operator's Manual..................23
Introduction ......................................... 25
At a glance........................................... 33
Safety................................................... 41
Opening and closing...........................76
Seats, steering wheel and mirrors ....94
Lights and windshield wipers ..........107
Climate control ................................. 114
Driving and parking..........................126
On-board computer and displays ....196
Multimedia system ...........................245
Stowage and features ......................251
Maintenance and care ......................274
Breakdown assistance .....................286
Wheels and tires ............................... 301
Technical data................................... 329
2Contents

1, 2, 3 ...
4ETS (Electronic Traction System)see ETS/4ETS (Electronic Trac-
tion System)
4MATIC (permanent all-wheel
drive)
Function/notes ............................ .169
12 V socket
see Sockets
360° camera
Cleaning ......................................... 283
Display in the multimedia system .. 183
Function/notes .............................1 81
A
ABS (Anti-lock Braking System)
Display message ............................ 213
Function/notes ................................ 64
Important safety notes .................... 64
Warning lamp ................................. 238
Accident
Automatic measures after an acci-
dent ................................................. 58
Activating media mode
General notes ................................ 250
Activating/deactivating cooling
with air dehumidification ................. 120
Active Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 205
Display message ............................ 226
Function/information .................... 190
Active Driving Assistance package .. 190
Active Lane Keeping Assist
Activating/deactivating (on-
board computer) ............................ 205
Display message ............................ 226
Function/information .................... 193
Active multicontour seat
Adjusting (on the seat) ..................... 98
Active Parking Assist
Detecting parking spaces .............. 174
Display message ............................ 227
Exiting a parking space .................. 176
Function/notes ............................. 173
Important safety notes .................. 173 Parking .......................................... 175
ADAPTIVE BRAKE ................................. 72
Adaptive Brake Assist
Function/notes ................................ 68
Adaptive Damping System (ADS) ..... 167
Adaptive Highbeam Assist
Display message ............................ 221
Function/notes ............................. 109
Switching on/off ........................... 110
Additives (engine oil) ........................ 334
Address book
see also Digital Operator's Man-
ual .................................................. 245
Adjusting the volume
Audio 20 ........................................ 246
COMAND ....................................... 246
Air bags
Deployment ..................................... 53
Display message ............................ 219
Front air bag (driver, front
passenger) ....................................... 47
Important safety notes .................... 46
Introduction ..................................... 46
Knee bag .......................................... 47
Occupant Cla
ssification System
(OCS) ............................................... 49
PASSENGER AIR BAG OFF indica-
tor lamp ........................................... 42
Pelvis air bag ................................... 48
Side impact air bag .......................... 48
Window curtain air bag .................... 49
AIR FLOW ........................................... 121
Air vents
Glove box ....................................... 125
Important safety notes .................. 125
Setting ........................................... 125
Setting the side air vents ............... 125
Air-conditioning system
see Climate control
AIRMATIC
Display message ............................ 224
Function/notes ............................. 166
Alarm
ATA (Anti-Theft Alarm system) ......... 75
Switching off (ATA) .......................... 75
Switching the function on/off
(ATA) ................................................ 75
Index3

Alarm systemsee ATA (Anti-Theft Alarm system)
Amb ient lighting
Se tting the brightness (on-board
computer) ...................................... 206
Se tting the color (on-board com-
puter) ............................................ .207
AMG adaptive sport suspension
system ................................................ 167
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Ashtray ............................................... 260
Assistance display (on-board com-
puter) ..................................................2 03
Assistance menu (on-board com-
puter) ..................................................2 03
ASSYST PLUS
Displaying a service message ........2 78
Hiding a service message .............. 278
Resetting the service interval dis-
play ................................................ 278
Service message ............................ 277
Special service requirements ......... 278
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 75
Function ...........................................7 5
Switching off the alarm .................... 75
ATTENTION ASSIST
Activating/deactivating ................. 205
Display message ............................ 224
Function/notes ............................. 184
Audio 20
Switching on/off ........................... 246
Audio system
see separate operating instructions
Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshop
see Qualified specialist workshop
AUTO lights
Display message ............................ 221
see Lights
Automatic car wash (care) ............... 279
Automatic engine start (ECO start/
stop functio n)
.................................... 131 A
utomatic engine switch-off (ECO
start/stop function) .......................... 130
Automatic headlamp mode .............. 107
Automatic transmission
Accelerator pedal position ............. 137
Automatic drive program ............... 139
Changing gear ............................... 137
DIRECT SELECT lever ..................... 135
Display message ............................ 232
Drive program display .................... 135
Driving tips .................................... 137
Emergency running mode .............. 143
Engaging drive position .................. 136
Engaging neutral ............................ 136
Engaging park position
(Mercedes-AMG vehicles) .............. 134
Engaging park position automati-
cally ............................................... 135
Engaging reverse gear ................... 135
Engaging the park position ............ 135
Kickdown ....................................... 138
Manual drive program .................... 140
Manual drive program (Mercedes-
AMG vehicles) ................................ 141
Manual drive program (vehicles
with Sports package AMG) ............ 141
Overview ........................................ 134
Problem (malfunction) ................... 143
Program selector button ................ 138
Pulling away ................................... 129
Selector lever ................................ 134
Starting the engine ........................ 129
Steering wheel paddle shifters ...... 139
Transmission position display ........ 134
Transmission position display
(DIRECT SELECT lever) ................... 135
Transmission positions .................. 137
Automatic transmission emer-
gency mode ....................................... 143
B
Back button ....................................... 246
BAS (Brake Assist System) ................. 65
BAS PLUS (Brake Assist System
PLUS) with Cross-Traffic Assist
Function/notes ................................ 65
4Index

Convenience opening feature............ 88
Coolant (engine)
Checking the level ........................ .276
Display message ............................ 222
Filling capacity ............................... 335
Important safety notes .................. 334
Temperature (on-board computer,
Mercedes-AMG vehicles) ...............2 09
Temperature gauge ........................ 196
Warning lamp ................................. 241
Cooling
see Climate control
Copyright ............................................. 32
Cornering light function
Display message ............................ 221
Function/notes .............................1 09
Cruise control
Activation conditions ..................... 154
Cruise control lever ....................... 153
Deactivating ................................... 155
Display message ............................ 229
Driving system ............................... 153
Function/notes .............................1 53
Important safety notes .................. 153
Setting a speed .............................. 154
Storing and maintaining current
speed ............................................. 154
Cup holder
Center console .............................. 258
Center console in the rear com-
partment ........................................ 258
Important safety notes .................. 257
Rear compartment ......................... 258
Customer Assistance Center
(CAC) ..................................................... 29
Customer Relations Department ....... 29
D
Dashboard
see Instrument cluster
Data
see Technical data
Data carrier
Selecting ........................................ 201
Daytime running lamps
Display message ............................ 221
Function/notes .............................1 07Switching on/off (on-board com-
puter) ............................................. 206
Declarations of conformity ................. 28
Delayed switch-off
Exterior lighting (on-board com-
puter) ............................................. 207
Interior lighting .............................. 207
Diagnostics connection ......................29
Digital Operator's Manua l
Help ................................................ .23
Introduction .....................................2 3
Digital speedomete r........................ .199
DIRECT SELECT lever
Automatic transmission ................. 135
Display messages
ASSYST PLUS ................................ 277
Calling up (on-board computer) ..... 212
Driving systems .............................2 24
Engine ............................................ 222
General notes ................................ 212
Hiding (on-board computer) ........... 212
KEYLESS-GO .................................. 234
Lights ............................................. 221
Safety systems .............................. 213
SmartKey ....................................... 234
Tires ............................................... 230
Vehicle ...........................................2 32
Distance recorder .............................1 98
Distance warning (warning lamp) .... 243
Distance warning function
Function/notes ................................ 67
DISTRONIC PLUS
Activating ....................................... 157
Activation conditions ..................... 157
Deactivating ................................... 161
Display message ............................ 227
Displays in the multifunction dis-
play ................................................ 160
Function/note s ............................. 155
Imp
ortant safety notes .................. 156
Setting the specified minimum
distance ......................................... 159
Stopping ........................................ 159
Doors
Automatic locking (on-board com-
puter) ............................................. 207
Automatic locking (switch) ............... 82
Index7

Central locking/unlocking
(SmartKey) .......................................76
Control panel .................................. .40
Display message ............................ 233
Emergency locking ........................... 83
Emergency unlocking ....................... 83
Important safety notes .................... 81
Opening (from inside) ...................... 81
Drinking and driving ......................... 149
Drive program
Automatic ...................................... 139
Display ........................................... 134
Display (DIRECT SELECT lever) ...... 135
Manual ........................................... 140
Manual (Mercedes-AMG vehi-
cles) ............................................... 141
Manual (vehicles with Sports
package AMG) ............................... 141
SETUP (on-board computer) .......... 209
Drive program selector ..................... 139
Driver's door
see Doors
Driving abroad
Mercedes-Benz Service ................. 278
Driving on flooded roads .................. 152
Driving safety systems
ABS (Anti-lock Braking System) ....... 64
ADAPTIVE BRAKE ............................. 72
Adaptive Brake Assist ...................... 68
BAS (Brake Assist System) .............. 65
BAS PLUS with Cross-Traffic
Assist ............................................... 65
COLLISION PREVENTION ASSIST
PLUS ................................................ 67
Distance warning function ............... 67
EBD (electronic brake force distri-
bution) ............................................. 72
ESP
®(Electronic Stability Pro-
gram) ............................................... 69
Important safety information ........... 64
Overview .......................................... 64
PRE-SAFE
®Brake ............................. 73
Driving system
RACE START (Mercedes-AMG
vehicles) ........................................ 165
Driving systems
360°camera .................................. 181 Active Blind Spot Assist ................. 190
Active Driving Assistance pack-
age ................................................. 190
Active Lane Keeping Assist
............ 193
Acti

ve Parking Assist ..................... 173
AIRMATIC ...................................... 166
AMG adaptive sport suspension
system ........................................... 167
ATTENTION ASSIST ........................ 184
Blind Spot Assist ............................ 187
Cruise control ................................ 153
Display message ............................ 224
DISTRONIC PLUS ........................... 155
DISTRONIC PLUS with Steering
Assist and Stop&Go Pilot ............... 162
HOLD function ............................... 164
Lane Keeping Assist ...................... 189
Lane Tracking package .................. 187
PARKTRONIC ................................. 170
Rear view camera .......................... 177
Traffic Sign Assist .......................... 186
Driving tips
AMG ceramic brakes ..................... 151
Automatic transmission ................. 137
Brakes ........................................... 150
Break-in period .............................. 126
Downhill gradient ........................... 150
Drinking and driving ....................... 149
Driving in winter ............................. 152
Driving on flooded roads ................ 152
Driving on wet roads ...................... 152
Exhaust check ............................... 149
Fuel ................................................ 149
General .......................................... 148
Hydroplaning ................................. 152
Icy road surfaces ........................... 152
Limited braking efficiency on sal-
ted roads ....................................... 151
Snow chains .................................. 303
Wet road surface ........................... 151
DVD video
Operating (on-board computer) ..... 202
see also Digital Operator's Man-
ual .................................................. 245
8Index

L
Lampssee Warning and indicator lamps
Lane Keeping Assist
Activating/deactivating ................ .205
Display message ............................ 226
Function/information .................... 189
Lane Tracking package ..................... 187
Lap time (RACETIMER) ...................... 210
LATCH-type (ISOFIX) child seat
anchors ................................................ 60
License plate lamp (display mes-
sage) ................................................... 221
Light function, active
Display message ............................ 221
Light sensor (display message) ....... 221
Lights
Activating/deactivating the inte-
rior lighting delayed switch-off ....... 207
Adaptive Highbeam Assist ............. 109
Automatic headlamp mode ............ 107
Cornering light function ................. 109
Hazard warning lamps ................... 109
High beam flasher .......................... 108
High-beam headlamps ................... 108
Light switch ................................... 107
Low-beam headlamps .................... 108
Parking lamps ................................ 108
Setting the brightness of the
ambient lighting (on-board com-
puter) ............................................. 206
Setting the brightness of the dis-
play/switch (on-board computer) .. 206
Setting the color of the ambient
lighting (on-board computer) ......... 207
Standing lamps .............................. 108
Switching the daytime running
lamps on/off (on-board com-
puter) ............................................. 206
Switching the exterior lighting
delayed switch-off on/off (on-
board computer) ............................ 207
Switching the surround lighting
on/off (on-board computer) .......... 207
Turn signals ................................... 108
see Interior lighting
Loading guidelines ............................ 251 Locking
see Central locking
Locking (doors)
Automatic ........................................ 82
Emergency locking ........................... 83
From inside (centra
l locking but-
ton) .................................................. 82
Locking centrally
see Central locking
Locking verification signal (on-
board computer) ............................... 208
Low-beam headlamps
Display message ............................ 221
Switching on/off ........................... 108
Lumbar support
Adjusting the 4-way lumbar sup-
port .................................................. 98
Luxury head restraints ....................... 96
M
M+S tires............................................ 303
Malfunction message
see Display messages
Matte finish (cleaning instruc-
tions) .................................................. 281
mbrace
Call priority .................................... 266
Display message ............................ 215
Downloading destinations
(COMAND) ..................................... 266
Downloading routes ....................... 269
Emergency call .............................. 264
General notes ................................ 263
Geo fencing ................................... 269
Locating a stolen vehicle ............... 268
MB info call button ........................ 265
Remote fault diagnosis .................. 268
Remote vehicle locking .................. 268
Roadside Assistance button .......... 265
Search & Send ............................... 267
Self-test ......................................... 263
Speed alert .................................... 269
System .......................................... 263
Triggering the vehicle alarm ........... 269
Vehicle remote unlocking .............. 267
Mechanical key
Function/notes ................................ 78
12Index

O
Occupant Classification System
(OCS)Conditions ....................................... 49
Faults ............................................... 53
Operation ......................................... 49
System self-test .............................. .51
Occupant safety
Air bags .......................................... .46
Automatic measures after an acci-
dent ................................................. 58
Children in the vehicle ..................... 58
Important safety notes .................... 41
Introduction to the restraint sys-
tem .................................................. 41
Occupant Classification System
(OCS) ............................................... 49
PASSENGER AIR BAG indicator
lamps ............................................... 42
Pets in the vehicle ........................... 63
PRE-SAFE
®(anticipatory occu-
pant protection) ............................... 56
PRE-SAFE
®PLUS (anticipatory
occupant protection PLUS) .............. 57
Restraint system warning lamp ........ 41
OCS
Conditions ....................................... 49
Faults ............................................... 53
Operation ......................................... 49
System self-test ............................... 51
Odometer ........................................... 198
Oil
see Engine oil
On-board computer
AMG menu ..................................... 209
Assistance menu ........................... 203
Audio menu ................................... 201
Convenience submenu .................. 208
Display messages .......................... 212
Displaying a service message ........ 278
DISTRONIC PLUS ........................... 160
Factory settings submenu ............. 209
Important safety notes .................. 196
Instrument cluster submenu .......... 205
Lighting submenu .......................... 206
Menu overview .............................. 198
Message memory .......................... 212 Navigation menu ............................ 200
Operation ....................................... 197
RACETIMER ................................... 210
Service menu ................................. 205
Settings menu ............................... 205
Standard display ............................ 198
Telephone menu ............................ 202
Trip menu ...................................... 198
Vehicl
e su
bmenu ........................... 207
Video DVD operation ..................... 202
Operating safety
Declaration of conformity ................ 28
Important safety notes .................... 28
Operating system
see On-board computer
Operation
Digital Operator's Manual ................ 23
Operator's Manual
Vehicle equipment ........................... 26
Outside temperature display ........... 196
Overhead control panel ...................... 39
Override feature
Rear side windows ........................... 63
P
Paint code number ............................ 330
Paintwork (cleaning instructions) ... 280
Panic alarm .......................................... 41
Parking
Important safety notes .................. 146
Parking brake ................................ 147
Position of exterior mirror, front-
passenger side ............................... 105
Rear view camera .......................... 177
see PARKTRONIC
Parking aid
Active Parking Assist ..................... 173
see Exterior mirrors
see PARKTRONIC
Parking assistance
see PARKTRONIC
Parking brake
Display message ............................ 214
Notes/function .............................. 147
Warning lamp ................................. 237
Parking lamps
Switching on/off ........................... 108
14Index

Refuelingprocess .......................... 14 4
see Fue l
Remote contro l
Garag edoo ropener ...................... .269
Programming (garage door
opener) .......................................... 270
Replacing bulbs
General notes ................................ 111
Reporting safety defects .................... 29
Rescue card ......................................... 30
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 224
Warning lamp ................................. 241
see Fuel
Residual heat (climate control) ........124
Restraint system
Display message ............................ 217
Introduction ..................................... 41
Problem (malfunction) ................... 240
Warning lamp (function) ................... 41
Reverse gear (selector lever) ........... 134
Reversing feature
Side windows ................................... 87
Sliding sunroof ................................. 91
Trunk lid ...........................................8 3
Reversing lamps (display mes-
sage) ................................................... 221
Roadside Assistance (breakdown) .... 27
Roller sunblind
Rear window .................................. 260
Roof lining and carpets (cleaning
guidelines) ......................................... 285
Roof load (maximum) ........................ 336
Route guidance
see also Digital Operator's Man-
ual .................................................. 245
S
SafetyChildren in the vehicle ..................... 58
see Occupant safety
Safety system
see Driving safety systems
SD memory card
Ejecting .......................................... 250 Inserting ........................................ 250
Inserting/removing ........................ 250
see also Digital Operator's Man-
ual .................................................. 245
Selecting ........................................ 201
Search & Send
see also Digital Operator's Man-
ual .................................................. 245
Seat belts
Adjusting the driver's and front-
passenger seat belt ......................... 45
Adjusting the height ......................... 44
Cleaning ......................................... 284
Correct usage .................................. 44
Fastening ......................................... 44
Important safety guidelines ............. 43
Introduction ..................................... 42
Releasing ......................................... 45
Switching belt adjustment on/off
(on-board computer) ...................... 208
Warning lamp ................................. 236
Warning lamp (function) ................... 45
Seats
Adjusting (electrically) ..................... 95
Adjusting the 4-way lumbar sup-
port .................................................. 98
Adjusting the active multicontour
seat .................................................. 98
Adjusting the head restraint ............ 96
Adjusting the multicontour seat ....... 97
Cleaning the cover ......................... 284
Correct driver's seat position ........... 94
Important safety notes .................... 94
Overview .......................................... 94
Seat heating .................................... 98
Seat heating problem .................... 100
Storing settings (memory func-
tion) ............................................... 105
Switching seat heating on/off ......... 98
Switching seat ventilation on/
off .................................................... 98
Section
Trunk ............................................... 83
Securing cargo .................................. 255
Selector lever
Cleaning ......................................... 284
Sensors (cleaning instructions) ....... 282
16Index

have directly notified Mercedes-Benz USA,
LLC in writing of the need for its repair.
(2) the same substantial defect or malfunction of a less serious nature than category (1)
has been subject to repair four or more
times and you have directly notified
Mercedes-Benz in writing of the need for its
repair.
(3) the vehicle is out of service by reason of repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Booklet describes all
the necessary maintenance work which should
be done at regular intervals.
Always have the Service and Warranty Booklet
with you when you bring the vehicle to an
authorized Mercedes-Benz Center. The service
advisor will record every service for you in the
Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance Pro-
gram offers technical help in the event of a
breakdown. Calls to the toll-free Roadside Assis-
tance Hotline are answered by our agents 24
hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance Program
brochure (USA) or the "Roadside Assistance"
section in the Service and Warranty booklet
(Canada). You will find both in your vehicle lit-
erature portfolio.
Change of address or change of own-
ership
In the event of a change of address, please send us the "Notification of Address Change" in the
Service and Guarantee booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in contact-
ing you in a timely manner should the need arise.
If you sell your Mercedes, please leave the entire
literature in the vehicle so that it is available to
the next owner.
If you have purchased a used car, please send us the "Notification of Used Car Purchase" in the
Service and Guarantee booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada) at 1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
Rservice facilities or replacement parts may
not be readily available.
Runleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic converter.
Rthe fuel may have a considerably lower octane
rating. Unsuitable fuel can cause engine dam-
age.
Some Mercedes-Benz models are available for
delivery in Europe through our European Deliv-
ery Program. For details, consult an authorized
Mercedes-Benz Center or write to one of the
following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Service and vehicle operation27
Introduction
Z

Overhead control panel
FunctionPage
:uSwitches the rear inte-
rior lighting on/off110
;| Switches the automatic
interior lighting control
on/off
110
=p Switches the right-
hand reading lamp on/off110
?ï MB Info call button
(mbrace system)265
A3 Opens/closes the slid-
ing sunroof91
BG SOS button (mbrace
system)264
CRear-view mirror104
FunctionPage
DButtons for the garage door
opener270
EMicrophone for mbrace
(emergency call system),
telephone and Voice Control
System (see the separate
operating instructions)
FF Roadside Assistance
call button (mbrace system)265
Gp Switches the left-hand
reading lamp on/off110
Hc Switches the front inte-
rior lighting on/off110
Overhead control panel39
At a glance