bluetooth MERCEDES-BENZ E-Class 2016 W213 Comand Manual

Operating options
You can operate the telephone by:
Rusing the controller:
turning
sliding1 or4
pressing
Rusing the 6or~ button on the mul-
tifunction steering wheel
Rusing Voice Control (see the separate oper-
ating instructions)
Function restrictions
You may have to wait before using telephony
via COMAND in the following situations:
Rwhen the mobile phone is switched off
Rif Bluetooth®is switched off on the mobile
phone
Rif the mobile phone has not logged on to a
mobile phone network
Rif the Bluetooth®function is switched off in
COMAND
The telephone automatically tries to log on to a network. If no network is available, you may
not be able to make a " 911" emergency call.
If you attempt to make an outgoing call, the
No Service
message will appear for a short
while.
"911" emergency call
The following requirements must be fulfilled
for a 911emergency call:
Ra valid and operational SIM card is inserted
in the mobile phone
Rthe mobile phone is switched on
Rthe PIN has been entered in the mobile
phone
Ra mobile phone network is available
Rthe mobile phone is connected to COMAND
via Bluetooth®
If you cannot make an emergency call, you
must arrange rescue measures yourself.
Making an emergency call:
XEnter the telephone number (Ypage 119).
XPress 6.
The telephone makes the connection.
XWait until the emergency call center
answers and describe the emergency sit-
uation.
Telephone menu overview
:Mobile phone network provider
;Signal strength of the mobile phone net-
work
=Receiver icon ¢or¡
?Telephone menu character bar
ABluetooth®device name of the currently
connected mobile phone
BTo display the phone book
Symbols :to= and Aare not shown until
after a mobile phone has been connected to
COMAND. The symbols depend on your
mobile phone and your mobile phone network
provider. Further information on connecting a
mobile phone (
Ypage 114).
Symbol ;shows the current signal strength
of the mobile phone network. If all bars are
filled, you have optimum reception.
If no bars are shown, reception is either very
poor or there is none at all.
Receiver icon shows whether a call is active/
being connected ¡or not ¢.
Telephone menu overview113
Telephone
Z

Calling up the telephone menu
XPress%.
Showing the menu bar
XSlide 6the controller.
If the mobile phone connected supports the
MAP Bluetooth
®profile ( Message Access
Profile), the 1menu item is available. Fur-
ther information on text messages and e-mail
(
Ypage 138).
If you have an unread text message or e-mail,
the 0 mail symbol is displayed in the sta-
tus bar. The symbol disappears once you have
read the text message or e-mail. The ú
symbol is displayed as soon as the message
memory on the connected mobile phone is
full. The symbol disappears once you delete
at least one message.
Connecting/disconnecting a mobile
phone
Prerequisites
For telephony via the Bluetooth®interface,
you require a Bluetooth®-capable mobile
phone. The mobile phone must support
Hands-Free Profile 1.0 or above.
On COMAND
XActivate Bluetooth®(Ypage 48).
On the mobile phone
XSwitch on the mobile phone and enter the
PIN when prompted to do so (see the man- ufacturer's operating instructions).
XActivate Bluetooth®and, if necessary,
Bluetooth®visibility for other devices (see
the manufacturer's operating instructions).
This visibility is for restricted periods of
time on some mobile phones (see the man-
ufacturer's operating instructions).
XSet the Bluetooth®device name for the
mobile phone if necessary.
The device names for all of one manufactur-
er's products might be identical. To make it possible to clearly identify your mobile phone,
change the device name (see the manufac-
turer's operating instructions). The name can
be freely selected.
If the mobile phone supports the PBAP
( Phone Book Access Profile) and MAP
( Message AccessProfile) Bluetooth
®pro-
files, the following information will be trans-
mitted after you connect:
RPhone book
RCall lists
RText messages and e-mails
Further information on allowing or suppress-
ing the automatic download of the phone
book (
Ypage 132).
The battery of the mobile phone should
always be kept sufficiently charged in order to
prevent malfunctions.
iNot all mobile phones available on the
market are equally suitable. You can obtain
more detailed information about suitable
mobile phones and about the connection
between the mobile phone and COMAND
on the Internet at
www.mercedes-benz-mobile.com .
You can also obtain more information by
calling.
In the USA, you can get in touch with the
Mercedes-Benz Customer Assistance Cen-
ter on 1-800-FOR-MERCedes
(1-800-367-6372 ).
In Canada, you can get in touch with the
Customer Relations Center on
1-800-387-0100.
iSome displays (e.g. the signal strength)
depend on the supported version of the
Hands-Free Profile.
114Connecting/disconnecting a mobile phone
Telephone

Procedure and general information
Authorizing a mobile phone (connect-
ing)
Before using your mobile phone with
COMAND for the first time, you will need to
search for the phone (
Ypage 115) and then
authorize it (
Ypage 116). Depending on the
mobile phone, authorization either takes
place by means of Secure Simple Pairing or by
entering a passkey. COMAND automatically
enables the procedure suited to your mobile
phone. You can recognize Secure Simple Pair-
ing by a code which is displayed in COMAND
and on the mobile phone. You can recognize
the passkey system by the fact that you have to enter a code on the mobile phone and in
COMAND. The mobile phone is connected
automatically after authorization. Further
information about automatically reconnect-
ing authorized mobile phones (
Ypage 117).
If COMAND does not detect your mobile
phone, this may be due to particular security
settings on your mobile phone. You can also
start the search procedure and authorization
on the mobile phone (
Ypage 117).
Device-specific information on authorizing
and connecting Bluetooth
®-capable mobile
phones can be obtained from your authorized
Mercedes-Benz Center or via the Internet at
http://www.mercedes-benz.com/
connect .
You can authorize up to 15 mobile phones.
Only one mobile phone can be connected to
COMAND at any one time for telephony.
De-authorizing (disconnecting) a mobile
phone
The connection is terminated automatically if
you leave the receiver range of COMAND or
deactivate Bluetooth
®on your mobile phone.
If you no longer want the Bluetooth
®connec-
tion to be established automatically, the
mobile phone must be de-authorized (discon-
nected) (
Ypage 118).
Searching for a mobile phone
XTo call up the telephone menu: press the
% button.
XTo switch to the menu bar: slide 6the
controller.
XTo select Conn. Device: turn and press
the controller.
The device list is displayed.
XTo select Search for Phones: turn and
press the controller.
A message is displayed that Bluetooth
®
must be activated on the mobile phone and
must be made visible to other devices.
XTo select Start Search: press the con-
troller.
The available mobile phones are displayed
in the device list.
The duration of the search depends on the
number of Bluetooth
®telephones within
range and their characteristics.
If a new phone is found, it appears in the
device list with the Ïsymbol. You can now
authorize (connect) the mobile phone found
(
Ypage 116).
If the maximum number of authorized devices
in the device list is reached, you will be
requested to de-authorize a mobile phone
(
Ypage 118).
When you call up the device list again, de-
authorized devices will be removed from the
list. To update the device list, start the search
again.
Connecting/disconnecting a mobile phone115
Telephone
Z

Symbols in the device list
Sym-
bolExplanation
ÏNew mobile phone found, not yet
authorized.
ÑMobile phone is authorized, but is
not connected.
#Mobile phone is authorized and
connected.
Authorizing a mobile phone (connect-
ing)
Authorization via Secure Simple Pairing
If COMAND has found your mobile phone, you
can authorize (connect) it.
XTo select a mobile phone from the device
list: turn the controller and press to con-
firm.
A code is displayed in COMAND and on the
mobile phone.
The code is the same
XCOMAND: selectYes.
XMobile phone: confirm the code. Depend-
ing on the mobile phone used, you may
have to confirm the connection to
COMAND and for the PBAP and MAP Blue-
tooth
®profiles individually. You may also
save the confirmation on the mobile phone
(see the manufacturer's operating instruc-
tions).
The mobile phone is now authorized and
connected to COMAND. You can now
speak using the hands-free system.
To ensure an optimum language quality, you
can set the mobile phone's transmission and
reception volume (
Ypage 118).
The code is different
XCOMAND: selectNo.
The process is canceled. Repeat the
authorization.
Authorization via passkey entry (access code)
If COMAND has found your mobile phone, you
can authorize (connect) it.
XTo select a mobile phone from the device
list: turn the controller and press to con-
firm.
The input menu for the passkey is dis-
played.
The passkey is a one- to sixteen-digit num-
ber combination which you can choose
yourself. Depending on the mobile phone
used, you may have to enter a number
sequence of four digits or more.
XCOMAND: enter the passkey using the
character bar.
XSelect ¬once all the numbers have
been entered.
XMobile phone: enter the same passkey
and confirm your entry. Depending on the
mobile phone used, you may have to con-
firm the connection to COMAND and for the
PBAP and MAP Bluetooth
®profiles individ-
ually. You may also save the confirmation
on the mobile phone (see the manufactur-
er's operating instructions).
The mobile phone is now authorized and
connected to COMAND. You can now
speak using the hands-free system.
To ensure an optimum language quality, you
can set the mobile phone's transmission and
reception volume (
Ypage 118).
If the Authorization Failed
message
appears, you may have entered a different
passkey or exceeded the prescribed time
limit. Repeat the procedure.
iIf you wish to re-authorize the mobile
phone after de-authorizing it, you can
choose another passkey for it.
iMercedes-Benz recommends de-authori-
zation in COMAND and on the mobile
phone (
Ypage 118). Subsequent authori-
zation may otherwise fail.
116Connecting/disconnecting a mobile phone
Telephone

Establishing the connection from the
mobile phone
The Bluetooth®device name of COMAND is
"MB Bluetooth".
XCOMAND: call up the telephone menu.
XTo switch to the menu bar: slide 6the
controller.
XTo select Conn. Device: turn and press
the controller.
The device list is displayed.
XTo select Connect via Phone: turn and
press the controller.
A message is displayed, stating that you
can start the search on your mobile phone.
XMobile phone: start the search for a Blue-
tooth®device (see manufacturer's operat-
ing instructions).
COMAND is displayed with the name "MB
Bluetooth" in the mobile phone's device
list.
XSelect "MB Bluetooth".
A prompt appears in the COMAND display
asking if the mobile phone should be
authorized.
XCOMAND: selectYes.
If No
is selected, the procedure is canceled.
If your mobile phone supports Secure Sim-
ple Pairing, a code is now displayed on both
devices.
The code is the same
XCOMAND: selectYes.
XMobile phone: confirm the code. Depend-
ing on the mobile phone used, you may
have to confirm the connection to
COMAND and for the PBAP and MAP Blue-
tooth
®profiles individually. You may also
save the confirmation on the mobile phone
(see the manufacturer's operating instruc-
tions).
The mobile phone is now authorized and
connected to COMAND. You can now
speak using the hands-free system. To ensure an optimum language quality,
you can set the mobile phone's transmis-
sion and reception volume (
Ypage 118).
The code is different
XCOMAND: selectNo.
The process is canceled. Repeat the pro-
cedure.
If your mobile phone does not support Secure
Simple Pairing, an input menu is displayed for
the passkey. The passkey is a one- to sixteen-
digit number combination which you can
choose yourself. Enter the same passkey on
both COMAND and the mobile phone and
confirm. Depending on the mobile phone
used, you may have to confirm the connection
to COMAND and for the PBAP and MAP Blue-
tooth
®profiles.
Reconnecting automatically
COMAND always searches for the last con-
nected mobile phone.
If no connection can be made to the most
recently connected mobile phone, the system
searches for the mobile phone that was con-
nected before that one.
Switching between mobile phones
If you have authorized more than one mobile
phone, you can switch between the individual
phones.
XTo call up the telephone menu: press the
% button.
XTo switch to the menu bar: slide 6the
controller.
XTo select Conn. Device: turn and press
the controller.
The device list is displayed.
XTo select the desired mobile phone: turn
and press the controller.
The selected mobile phone is connected if
it is within Bluetooth
®range and if Blue-
tooth®is activated.
Connecting/disconnecting a mobile phone117
Telephone
Z

Only one mobile phone can be connected at
any one time for telephony. The currently
connected mobile phone is indicated by the#
dot in the device list.
iYou can only switch to another authorized
mobile phone if you are not currently mak-
ing a call.
De-authorizing (disconnecting) a
mobile phone
Mercedes-Benz USA, LLC recommends de-
authorization in COMAND and on the mobile
phone. Subsequent authorization may other-
wise fail.
XTo call up the telephone menu: press the
% button.
XTo switch to the menu bar: slide 6the
controller.
XTo select Conn. Device: turn and press
the controller.
The device list is displayed.
XTo highlight the desired mobile phone in the
device list: turn the controller.
XTo select G: slide 9the controller.
XTo select Deauthorize: turn and press the
controller.
A prompt appears, asking whether you
really wish to de-authorize this device.
XTo select Yes: turn and press the controller.
The mobile phone is de-authorized.
or
XTo select No: turn and press the controller.
The process is canceled.
Displaying connection details
XTo call up the telephone menu: press the
% button.
XTo switch to the menu bar: slide 6the
controller.
XTo select Conn. Device: turn and press
the controller.
The device list is displayed.
XTo highlight the desired mobile phone: turn
the controller.
XTo select G: slide 9the controller.
XTo select Details: turn and press the con-
troller.
The following information concerning the
selected mobile phone is shown:
RBluetooth®device name
RBluetooth®address
Rauthorization status
XTo close the detailed display: slide9
the controller.
Setting the reception and transmis-
sion volume
Once the mobile phone has been authorized,
you can optimize the transmission and recep- tion volume settings. To find out about the
best possible settings for your mobile phone,
visit www.mercedes-benz-mobile.com .
You can also obtain more information by call-
ing.
In the USA, you can get in touch with the
Mercedes-Benz Customer Assistance Center
on 1-800-FOR-MERCedes (1-800-367-6372).
In Canada, you can get in touch with the Cus- tomer Relations Center on 1-800-387-0100.
XTo call up the telephone menu: press the
% button.
XTo switch to the menu bar: slide 6the
controller.
118Setting the reception and transmission volume
Telephone

vated, contacts which have already been
called up will continue to be displayed.
Saving a contact
Saved contacts are indicated in the phone
book by different symbols (
Ypage 124).
XCall up the address book (Ypage 128).
XTo select a contact: turn and press the con-
troller.
The details for the contact are displayed.
XTo selectG: slide 9the controller.
XTo select Save: turn and press the control-
ler.
The contact has now been saved.
iIf the saved address book entry contains a
phone number, the entry is also displayed
in the phone book.
Saving or editing the contact data on
COMAND does not change the contacts on
the mobile phone. If automatic download-
ing of phone contacts is activated,
COMAND displays the copy ¥with the
changed data. To add additional data, such
as additional phone numbers or e-mail
addresses, select this contact. In this way,
you avoid creating additional copies of the
mobile phone entry.
Deleting a contact
XCall up the address book (Ypage 128).
XSearch for a contact (Ypage 128).
XTo select G: slide 9the controller.
XTo select Delete Entry: turn and press
the controller.
XTo select Yes: turn and press the controller.
The contact is deleted.
or
XTo select No: turn and press the controller.
The process is canceled.
Closing the address book
XPress the %button.
Importing contacts
Information and requirements
Contacts can be imported as vCards (vcf
files). A vCard is an electronic business card.
A memory card, USB device or a Bluetooth
®
connection can be used for importing.
iUp to 2000 entries can be imported into
the address book. A message notifies you
when the maximum number is reached. In
order to be able to then import new con-
tacts, you have to delete existing contacts
(
Ypage 133).
SourcePrerequisites
Memory cardThe SD memory card is
inserted. It contains
importable contact details.
USB deviceThe USB device is inserted
into the USB port. It con-
tains importable contact
details.
Bluetooth®
connection
If the sending of vCards is
supported via Bluetooth®,
vCards can be received on
mobile phones or net-
books, for example.
Bluetooth
®must be activa-
ted in COMAND and on the
respective device (see the
manufacturer's operating
instructions).
Importing from the memory card or
USB device
Contacts imported from the memory card or
from a USB device are identified by the ¯
symbol.
Importing contacts133
Telephone
Z

The following conditions must be fulfilled in
order to import vCards:
RvCards (vcf files) may be located in the main
directory or in folders. COMAND allows you
to select the relevant folders directly.
RvCards must have the file extension ".vcf".
iCOMAND supports vCards in versions 2.1
and 3.0.
XTo switch to the menu bar in the telephone menu or the address book: slide 6the
controller.
XTo select Options: turn and press the con-
troller.
XTo select Download Contacts: turn and
press the controller.
XTo select From Memory Card,USB 1or
USB 2
: turn and press the controller.
Receiving vCards via Bluetooth®
COMAND
XTo switch to the menu bar in the telephone menu or the address book: slide 6the
controller.
XTo select Options: turn and press the con-
troller.
XTo select Download Contacts: turn and
press the controller.
XTo select From Bluetooth Device: turn
and press the controller.
If COMAND is connected to a mobile
phone, all connections are terminated.
vCards can now be received by a device
(PC, mobile phone) via Bluetooth
®.
External device
XStart the data transfer (see the manufac-
turer's operating instructions).
The number of vCards received is displayed in COMAND.
COMAND
XTo end reception: press the controller or
the % button.
If a mobile phone was connected, the con-
nection to the mobile phone is established again.
vCards received via Bluetooth
®are identified
by the ®symbol in the phone book.
iIf you switch to another main function,
e.g. navigation, while receiving vCards, the reception of vCards will be terminated.
Deleting imported contacts
XTo switch to the menu bar in the telephone
menu or the address book: slide 6the
controller.
XTo select Options: turn and press the con-
troller.
XTo select Delete Contacts: turn and
press the controller.
XSelect one of the following options:
134Importing contacts
Telephone

XTo selectG: slide 9the controller.
XTo select Delete All Speed Dial Pre‐
sets: turn and press the controller.
XTo selectYes: turn and press the controller.
All speed dials are deleted.
or
XTo select No: turn and press the controller.
The process is canceled.
Messages (text messages and e-
mails)
General notes
New messages are identified by an audible
signal and the /symbol in the COMAND
display. Once you have read all the messages,
the symbol is no longer displayed.
COMAND displays the 100 newest text mes-
sages and e-mails.
The ú symbol is displayed when the
mobile phone's message memory is full. The
symbol is no longer displayed if you delete
messages.
Function restrictions
Text messages cannot be written while the
vehicle is in motion.
Prerequisites
To use the message functions, the connected
mobile phone must support the MAP Blue-
tooth
®profile. When connecting the mobile
phone, you may have to accept the prompt for
the MAP Bluetooth
®profile.
With some mobile phones, some settings still
have to be made after connecting to
COMAND (see the manufacturer's operating
instructions). The messages are displayed the
next time you connect to COMAND.
An e-mail account must be set up on the
mobile phone for the e-mail function (see the
manufacturer’s operating instructions). To read and write e-mails in COMAND, the e-
mail account first needs to be configured
(
Ypage 139).
Some mobile phones with the MAP Blue-
tooth
®profile:
Ronly show new text messages.
Rdo not support the deleting or editing of
text messages.
Rdo not support the drafts folder for text
messages.
Rdo not support the sending of text mes-
sages.
Rdo not support the e-mail function.
Rdo not send messages in a locked status.
Not all mobile phones available on the market are equally suitable. You can obtain further
information about settings and supported
functions of Bluetooth
®-capable mobile
phones on the Internet at
www.mercedes-benz-mobile.com .
You can also obtain more information by call-
ing.
In the USA, you can get in touch with the
Mercedes-Benz Customer Assistance Center
on 1-800-FOR-MERCedes (1-800-367-6372).
In Canada, you can get in touch with the Cus-
tomer Relations Center on 1-800-387-0100.
Settings
Calling up the settings menu for mes-
sages
138Messages (text messages and e-mails)
Telephone

Conditions for access
USA:to use Mercedes-Benz Apps and Inter-
net access, mbrace must be activated and
operational. Furthermore, mbrace must be
activated for Mercedes-Benz Apps and Inter-
net access. Take note of the connection pri-
orities. An emergency call has the highest pri-
ority. When a service call, e.g. a breakdown
service call or the MB Info Call, is active, an
emergency call can still be initiated. A service
call, on the other hand, has priority over a
current Internet connection. Therefore, you
cannot establish an Internet connection dur-
ing a service call.
Canada: a mobile phone must be connected
via Bluetooth
®(Ypage 114) with COMAND.
Furthermore, you need a valid mobile service
contract with a data option, which is used to
calculate the associated connection costs.
Conditions for a Bluetooth
®connection:
RThe mobile phone supports at least one of
the Bluetooth®profiles DUN ( Dial-Up
N etworking) or PAN (Personal Area
N etwork).
The Bluetooth
®profiles DUN and PAN ena-
ble the Internet connection of the mobile
phone to be made available to the system.
The terms of use are shown when the system is used for the first time and then once a year
thereafter. Only read an
d accept the terms of
use when the vehicle is stationary.
The driver is not permitted to call up websites
while driving and use of the Mercedes-Benz
Apps is restricted.
iThe availability of individual Mercedes-
Benz Apps may vary depending on the
country.
Setting up an Internet connection
(Canada)
Procedure and general information
USA: to use Mercedes-Benz Apps and Inter-
net access, mbrace must be activated and
operational. Furthermore, mbrace must be
activated for Mercedes-Benz Apps and Inter-
net access. No further settings are required.
Canada: in order to set up a mobile phone for
Internet access, the mobile phone must be
connected via Bluetooth
®(Ypage 114) with
COMAND. If you are using Internet access for
the first time, you must enable the connected
mobile phone for Internet access
(
Ypage 149). If the connected mobile phone
supports the Bluetooth®PAN profile, you do
not need to make additional settings. The
Internet connection is established. If the con-
nected mobile phone does not support the
named Bluetooth
®profile, predefined
(
Ypage 150) or manual access data
(
Ypage 150) must be set.
Enabling the mobile phone for Inter-
net access
XTo call up the telephone menu: press the
% button.
XTo switch to the main function bar: slide
5the controller.
XTo select TEL/®: press the controller.
XTo selectInternet: turn and press the
controller.
The menu with the Internet functions is dis-
played.
XTo switch to the menu bar: slide 6the
controller.
XTo select Settings: turn and press the
controller.
Setting up an Internet connection (Canada)149
Online and Internet functions
Z