wheel MERCEDES-BENZ E CLASS 2019 Workshop Manual

RApplication-specificvoice commandsareonlyavailableforthe active application.
OncetheVoice Control System isstarted anautocue is shown. Apart fromtheavailablevoicecommandsforthe application currently active,this also citesexamplevoice commandsforother applications which are not active. Inthisway,you will befamiliar morequickly withtheavailablevoice commands. The list can be scrol‐led or it can be operatedbyspeech orthe con‐troller/touchpad.
Information onthe language setting
You canchangethe language oftheVoice Con‐trol System viathe system language settings. Ifthe set system language is not supportedbytheVoice Control System, English will be selected.
TheVoice Control System isavailable in English,French,Portuguese and Spanish.
UsingtheVoice Control System effectively
Features of audible help functions
Youreceiveinformation and helpforthefollow‐ingtopics:
ROptimum operation:saythebrief instruc-tionvoice command.
RCurrent application:onthe multifunctionsteering wheel, pressthe£rocker switchup and saytheHelpvoice command.
RContinued dialog:saytheHelpvoice com‐mand during avoice dialog.
RSpecific function:sayvoice commandsforthe desired function, e.g.Help telephone.
Notes on howtoimprovespeechquality
IftheVoice Control System does not understandyou:
Ronly operatetheVoice Control System fromthe driver's seat.
Rsaythevoice commands coherently andclearly, but do notexaggeratethewords.
Ravoid loud noisesthat cause interferencewhile making avoice command entry, e.g.the blower.
Avoicetag inthe address book is notrecog‐nized:
Ronly createsensible address book entries inthe system/mobile phone, e.g. enter sur‐name andfirst name inthe correctfield.
Rdo not use any abbreviations, unnecessaryspaces or specialcharacters.
If astation list entryis notrecognized:
RsaytheRead out station listvoice command.
Essentialvoice commands
Overview of switchvoice commands
Switchvoice commands can be usedtoopencertain applications. Thevoice command selec‐tion can be usedregardless ofthe applicationthat is currently active.
Voice Control System235

Overview and operation
Overview ofthe multimedia system
\nWARNINGRisk of distraction from infor‐mation systems and communicationsequipment
Ifyou operate information and communica‐tion equipment integrated inthevehiclewhen driving,you will be distracted fromthetraffic situation. This could also causeyoutolose control ofthevehicle.
Only operatethis equipment whenthetraffic situation permits.
Ifyou cannot be sure ofthis,stopthevehicle whilst paying attentiontoroadand traffic conditions and operatetheequipment withthevehiclestationary.
You must observethe legalrequirementsforthecountry in whichyou are currently driving whenoperatingthe multimedia system.
1Touch Control
Multimedia system button group onthesteering wheel (→page 220)
2Multimedia system display
3Main function button group (→page 252)
4Touchpad
5Control knob
Adjuststhevolume (→page 254)
Switchesthe mute function on/off(→page 254)
6

Switchingthe sound on/off
Onthe multifunctionsteering wheel
Onthe multimedia system
Tomute:pressvolume control1.Thecsymbol appears inthestatus lineofthe media display.
You will also hear traffic announcements andnavigation announcementseven whenthesound is muted.
Toswitch on:changethe media source orturnvolume control1.
Adjusting thevolume
Onthe multifunctionsteering wheel
254Multimedia system

SelectYes.
If PIN protection is activated, a promptappearsasking ifyou also wishtorestorethistothefac‐torysettings during areset.
SelectYes.
Enterthe current PIN.The PIN isreset.
or
SelectNo.The current PINstaysthe same afterreset‐ting.
Ifyou haveforgottenyour PIN, an authorizedMercedes-Benz Center can deactivatethePIN protectionforyou.
A promptappears again asking whetheryoureally wishtoreset.
SelectYes.The multimedia system isresettothefactorysettings.
Fit & Healthy
ENERGIZING comfort
ENERGIZING comfort programoverviewProgramoverview
ProgramFunction
RefreshCan maketargetedchangestothe interior climatetorefreshvehicle occupants. Cooling airflowand ioniza‐tion purifythe air. Thevehicle interior is illuminated with cool colors andthe seats areventilated.
WarmthCan increasethe comfort level ofthe occupants. Thevehicle's panel, seat andsteering wheel heater pro‐duce a cozywarmth. The air is purified using ionization and a pleasant fragrance isreleased. Thevehicleinterior is illuminated withwarmlighting.
268Multimedia system

tionflag withthe number ofyourÎinter‐mediate destination. Afterthis,route guidance iscontinued.
Switching navigation announcements on/off
Requirements:RRoute guidance is active.
Toswitch off:pressthevolume control onthe multifunctionsteering wheel during anavigation announcement (→page 254).
or
Pressthevolume control onthe center con‐sole during a navigation announcement(→page 254).TheVoice Guidance has been deactivated.message appears.
or
Showthe navigation menu (→page270).
Select!Voice Guidance.The symbolchangesto#.Toactivate:select#Voice Guidance.The current navigation announcement isplayed.
Inthefollowing situations, navigationannouncements are switched on automati‐cally:
RA newroute guidance isstarted.
RTheroute isrecalculated.
You can add and call upthis function as afavoriteunderVoice Guidance On/Off.
Switching navigation announcements on/offduring a phone call
SelectSystem.
SelectõAudio.
SelectNavigation and Traffic Announce-ments.
SwitchVoice Guidance During CallonsoroffS.
Adjusting thevolume of navigationannouncements
Requirements:RRoute guidance is active.
Onthe multifunctionsteering wheel oronthe multimedia system:turnthevolume
control onthe multifunctionsteering wheelduring a navigation announcement.
or
Turnthevolume control onthe center con‐sole during a navigation announcement(→page 254).
Inthefollowing situations,thevolume israisedtothe maximumvolume or loweredtothe minimumvolume:
RA newroute guidance isstarted.
RTheroute isrecalculated.
The minimumvolume can be individually setat an authorized Mercedes-Benz Center.
Via system settings:selectSystem.
SelectõAudio.
SelectNavigation and Traffic Announce-ments.
SelectVoice Guidance Volume.
Setthevolume.Toswitch audiofadeout on/offduringnavigation announcements:selectSystem.
SelectõAudio.
284Multimedia system

Ending an unintentional emergency call
Selectvonthe multifunctionsteeringwheel. Depress buttonfor several seconds.
Data transfer ofthe Mercedes-Benz emer‐gency call system
Intheevent of an automatic or manual emer‐gency callthefollowing data is transmitted,forexample:
RVehicle's GPS position data
RGPS position data ontheroute (afew300feet(hundred meters) beforethe inci‐dent)
RDirection of travel
RVehicle identification number
RVehicle drive type
RNumber of people determinedtobe inthevehicle
RWhether Mercedes me connect isavailableor not
RWhetherthe emergency callwas initiatedmanually or automatically
RTime ofthe accident
RLanguage setting onthe multimedia system
Data transmitted isvehicle information.For anyquestions aboutthe collection, use and sharingofthe eCall system data, please contact MBU‐SA's Customer Assistance Center at 800-FOR-MERC.
For Canada, please contact MBC's CustomerAssistance Center at 1-800-387-000.
Customerrequestsfor covered informationshould be submitted viathe samechannels.
For accident clarification purposes,thefollowingmeasures can betaken uptoan hour aftertheemergency call has been initiated:
RThe currentvehicle position can be called up
RAvoice connectiontothevehicle occupantscan be established
Online and Internet functions
Internet connection
Information on connectingtothe Internet
\nWARNINGRisk of distraction from infor‐mation systems and communicationsequipment
Ifyou operate information and communica‐tion equipment integrated inthevehiclewhen driving,you will be distracted fromthetraffic situation. This could also causeyoutolose control ofthevehicle.
Only operatethis equipment whenthetraffic situation permits.
Ifyou cannot be sure ofthis,stopthevehicle whilst paying attentiontoroadand traffic conditions and operatetheequipment withthevehiclestationary.
You must observethe legalrequirementsforthecountry in whichyou are currently driving whenoperatingthe multimedia system.
Multimedia system317

ASSYST PLUS service interval display
Function ofthe ASSYST PLUS service intervaldisplay
The ASSYST PLUS service interval display ontheInstrument Display provides information ontheremaining time or distance beforethe nextservice due date.
You can hidethis service message usingtheback button onthe left-hand side ofthesteeringwheel.
Depending on howthevehicle is used,theASSYST PLUS service interval display mayshortenthe service interval, e.g. inthefollowingcases:
RMainly short-distance driving
RWhenthe engine is often leftidlingfor longperiods
RIntheevent of frequent coldstart phases
Mercedes-Benzrecommendsavoiding suchoperating conditions.
You can obtain further information concerningthe servicing ofyourvehicle from aqualified
specialistworkshop, e.g. an authorizedMercedes-Benz Center.
Displayingthe service due date
On-board computer:
Service ASSYST PLUS
The next service due date is displayed.
Toexitthe display:pressthe back buttononthe left-hand side ofthesteering wheel.
Make suretoobservethefollowing furtherrela‐ted subject:
ROperatingthe on-board computer(→page 221).
Information onregular maintenancework
NOTEPrematurewearthroughfailuretoobserveservice due dates
Serviceworkwhich is not carried out attheright time or incompletelycan leadtoincreasedwear and damagetothevehicle.
Always observethe prescribed serviceintervals.
Always havethe prescribed serviceworkcarried out at aqualified specialistworkshop.
Special servicerequirements
The prescribed service interval is based on nor‐mal operation ofthevehicle. Maintenanceworkwill needtobe performed more often ifthevehi‐cle is operated under arduous conditions orincreased loads.
The ASSYST PLUS service interval display is onlyan aid. The driver ofthevehicle bearsresponsi‐bility asregardstowhether maintenanceworkneedstobe performed more oftenthan speci‐fied based onthe actual operating conditionsand/or loads.
Examples of arduous operating conditions:
Rregular city driving with frequent intermedi‐atestops
Rmainly short-distance driving
Maintenance and care347

Cleaning and careAvoiding paintwork damage
MattefinishROnly use care products approvedfor Mercedes-Benz.RDo not polishthevehicle and alloy wheels.
ROnly use carwashesthat correspondtothe latest engi‐neeringstandards.
RDo not use carwash programs with afinal hotwax treat‐ment.
RDo not use paint cleaners, buffing or polishing products,gloss preservers, e.g.wax.
RAlways havepaintworkrepairs carried out at aqualifiedspecialistworkshop.
Notes on cleaning decorativefoils
Observethe notes on mattefinish care inthechapter "Notes on paintwork/mattefinish paint‐
workcare" (→page357). They also applytomatte decorativefoils.
358Maintenance and care

Notes on care ofvehicle parts
\nWARNINGRisk of entrapment ifthewindshield wipers are switched on whilethe windshield is being cleaned
Ifthe windshield wipers are set in motionwhileyou are cleaningthe windshield orwiper blades,you can be trappedbythewiper arm.
Always switch offthe windshield wipersandthe ignition before cleaningthewindshield or wiper blades.
\nWARNINGRisk of burning fromthetail‐pipe ortailpipe trim
Thetailpipe andtailpipe trim can becomeveryhot. Ifyou come into contact withthesecar parts,you could burnyourself.
Always be particularlycareful when inthe vicinity ofthetailpipe andtailpipetrims and supervisechildrenveryclosely when inthis area.
Before any contact, allowthe car partstocool down.
Observethefollowing information:
Notes on cleaning and careAvoidingvehicle damage
Wheels/rimsUsewater and acid-free wheel cleaners.RDo not use acidic wheel cleanerstoremovebrake dust.This could damage wheel bolts and brake components.
RToavoid corrosion ofthe brake discs and brakepads, drivethevehiclefor afew minutes after cleaning before parkingit. The brake discs and brakepadswarmup and dry out.
WindowsCleanthe windowsonthe inside and outside using a dampclothand cleaning agentsrecommendedbyMercedes-Benz.Do not use dry cloths or abrasive or solvent-based cleaningagentstocleanthe inside of windows.
Wiper bladesFold outthe wiper blades and cleanthem using a damp cloth.Do not cleanthe wiper bladestoo often.
360Maintenance and care

Emergency
Removing the safetyvest
The safetyvests are located inthe safetyvestcompartments inthe driver's and frontpassenger doorstowage compartments.
Toremove:pull out safetyvestbag1byloop2.
Open safetyvestbag1andremovethesafetyvest.
1Maximum number ofwashes
2Maximumwashtemperature
3Do not bleach
4Do not iron
5Do not tumble dry
6Do not dry clean
7Class 2 safetyvest
Therequirements definedbythe legalstandardare only fulfilled ifthe safetyvestisthe correctsize and is fully closed.
The safetyvestmust bereplaced inthefollowingsituations:
Rthereflectivestrips are damaged or dirty.
Rthe maximum permissible number ofwashesisexceeded.
Rthefluorescence hasfaded.
Flat tire
Notes onflat tires
\nWARNINGRisk of accident duetoaflattire
Aflat tire severelyaffectsthe drivingcharac‐teristics aswell asthesteering and brakingofthevehicle.
Tires withoutrun-flatcharacteristics:
Do not drive on with aflat tire.
Changetheflat tire immediately with anemergency sparewheel or spare wheel.Alternatively,consult aqualified spe‐cialistworkshop.
364Breakdown assistance