service MERCEDES-BENZ E CLASS 2019 Repair Manual

Display messagesPossible causes/consequences andPPSolutions
Apply Brake to Shift from'P'
Depressthe brake pedal.
Service Required Do NotShift Gears Visit Dealer
*The transmission is malfunctioning. The transmission position can no longer be shifted.
Whenthe transmission is in position[, consult aqualified specialistworkshop and do notchangethe trans‐mission position.
For allother transmission positions, parkthevehicle safely.
Consult aqualified specialistworkshop or breakdown service.
Reversing Not PossibleService Required
*The transmission is malfunctioning.Reversegear can no longer be engaged.
Visit aqualified specialistworkshop.
Only Shift to 'P' when Vehi-cle is Stationary
*The transmission can only be shiftedtoposition]whenthevehicle isstationary.
Driver's Door Open &Transmission Not in P Riskof Vehicle Rolling Away
*The driver's door is not fully closed andthe transmission is in position^,\\or[.
Shiftthe transmissiontoposition]whenyou parkthevehicle.
To Engage Transmiss. Posi-tion R First Depress theBrake
*You havetriedtoswitchtotransmission position^.
Depressthe brake pedal.
Shiftthe transmissiontoposition^.
Auxiliary Battery Malfunc-tion
*The auxiliarybatteryforthe transmission is no longer beingcharged.
Visit aqualified specialistworkshop.
Display messages andwarning/indicator lamps459

System limitations ...............................203
Active Service System PLUSsee ASSYSTPLUS
Active Speed Limit Assist.......................180Display.................................................180Function ..............................................180
ActiveSteering Assist.............................183Activating/deactivating .......................185Active EmergencyStop Assist .............186Active Lane Change Assist..................185Displays inthe Instrument Display .......187Function ..............................................183System limitations ...............................183
Adaptive cruise controlseeActive Distance AssistDISTRONIC
Adaptive Highbeam AssistFunction ..............................................12 0Switching on/off .................................121
AdditionalvaluerangeSetting display content ........................ 222
Additives.................................................. 421Engine oil ............................................. 421Fuel ..................................................... 421
Additives (engine oil)seeAdditives
Additives (fuel)seeFuel
Address booksee Contacts
Adjusting the balance/fader
Burmester®high-end 3D surroundsound system ...................................... 346
Burmester®surround sound system ... 345
Adjusting the bass, mid-range andtreble
Burmester®high-end 3D surroundsound system ...................................... 345
Adjusting the mid-range, treble andbass
Burmester®high-end 3D surroundsound system ...................................... 345
Adjusting the soundfocus
Burmester®surround sound system ... 345
Adjusting the sound optimization
Burmester®high-end 3D surroundsound system ...................................... 346
Adjusting treble, mid-range and basssettings
Burmester®high-end 3D surroundsound system ...................................... 345
Burmester®surround sound system ... 345
ADS PLUS damping systemsee AIRBODYCONTROL
After-sales service centersee ASSYST PLUS
Air bagReduced protection ...............................41
AIRBODYCONTROL................................19 0Setting .................................................19 2Suspension ..........................................19 0
Air conditioning systemsee Climate control
Air distributionSetting .................................................131
Air freshener systemseePerfume atomizer
Air inletsee Air-water duct
488Index

Transferredvehicle data .......................311
AshtrayFront center console ............................112Rear passenger compartment ..............11 2
Assistance systemssee Driving safety system
Assistant displayMenu (on-board computer) .................. 224
ASSYST PLUS........................................... 347Battery disconnection periods .............348Displayingthe service due date ........... 347Function/notes ................................... 347Regular maintenancework.................. 347Special servicerequirements .............. 347
ATA(anti-theft alarmsystem).................. 86Deactivatingthe alarm ..........................87Function ................................................ 86
ATTENTION ASSIST.......................... 209,210Function .............................................. 209Setting .................................................210System limitations ...............................209
Attention assistantseeATTENTION ASSIST
Audio modeActivating media mode ........................ 324Connecting USB devices ..................... 327Copyrights ...........................................324Information .......................................... 323Inserting/removing an SD card ........... 324Media search....................................... 330Overview ............................................. 326Pause and playback function ...............327Selecting a track ................................. 327Selecting playback options .................. 327Track list .............................................. 327
Authorized Mercedes-Benz Centersee Qualified specialistworkshop
Authorizedworkshopsee Qualified specialistworkshop
Automatic distance controlseeActive Distance AssistDISTRONIC
Automatic driving lights..........................11 8
Automatic enginestart (ECOstart/stop function)..........................................14 4
Automatic enginestop (ECOstart/stop function)..........................................14 4
Automatic front passenger front air‐bag shutoff.......................................... 42, 43Function ofthe automatic frontpassenger front airbag shutoff .............. 42PASSENGER AIRBAG indicator lamp .....43
Automatic front passenger front air‐bag shutoffseeAutomatic front passenger frontairbag shutoff
Automatic mirrorfolding functionActivating/deactivating .......................129
Automatic transmissionDIRECT SELECT lever ...........................15 0Drive program display ..........................14 9Drive programs ....................................14 8DYNAMIC SELECT switch ....................14 8Engaging drive position ........................151Engaging neutral ..................................151Engaging parkposition .........................151Engagingreversegear ..........................151Kickdown .............................................15 3Manualgearshifting .............................152Steering wheel paddle shifters............15 2Transmission position display ..............15 0Transmission positions ........................15 0
490Index

Setting a speed ....................................176Storing a speed ....................................176Switching off ........................................176Switching on ........................................176System limitations ...............................175
Cup holderRear benchseat ...................................111
Cup holder inthe center consoleInstalling/removing (automatictransmission) .......................................111
Customer Assistance Center (CAC).........25
CustomerRelations Department.............25
D
Dashboardsee Cockpit
Dashboard lightingsee Instrument cluster lighting
Data acquisitionVehicle .................................................. 26
Data import/export................................ 263Function/notes ................................... 263Importing/exporting ........................... 263
DatastorageElectronic control units ......................... 26Online services ...................................... 28Vehicle .................................................. 26
DateSettingthe time and date automati‐cally ..................................................... 258
Daytimerunning lamp modesee Daytimerunning lights
Daytimerunning lights............................121Switching on/off .................................121
Deactivating the alarm(ATA)....................87
Dealershipsee Qualified specialistworkshop
Declaration of conformityWirelessvehicle components ................23
Decorativefoil (cleaning instructions)...................................................................358
Definitions (tires and loading)............... 402
DesignsMenu (on-board computer) .................. 222
Destination..............................................286Editing intermediate destinations ........275Editingthe previous destinations ........ 286External ...............................................286Saving (currentvehicle position) ......... 286Saving asglobalfavorite...................... 286Storing a map position ........................ 286
Destination entry.....................................271Entering 3wordaddresses ..................276Entering a POI or address ....................271Entering an intermediatedestination ...275Enteringgeo-coordinates .....................276Selecting a contact ..............................276Selecting a POI ....................................274Selecting fromthe map .......................277Selecting previous destinations ...........273
Detecting inattentivenessseeATTENTION ASSIST
Diagnostics connection............................24
Digital Operator's Manual.........................18
Digital speedometer............................... 225
DinghytowingseeTow-bar system
Index495

uFront Left Malfunction Service
Required (Example).............................440
oFront Left Seat BackrestNot
Locked (Example)................................ 467
FrontPassenger Airbag Disabled See
Operator's Manual...............................438
FrontPassenger Airbag Enabled See
Operator's Manual...............................437

Run Flat Indicator Inoperative............. 464
=See Operator's Manual................ 451
ServiceRequired Do Not Shift Gears
Visit Dealer.......................................... 459
uSRS Malfunction Service
Required..............................................441

HotspotSetting up (Wi-Fi) ................................. 261
I
Identification plateEngine ..................................................417Refrigerant ...........................................424Vehicle .................................................417
IgnitionSwitching on (Start/Stop button) ........13 8
Ignitionkeysee SmartKey
Immobilizer................................................ 86
Indicator lampsseeWarning/indicator lamps
Individual drive programConfiguring ..........................................14 9Selecting .............................................14 9
Insiderearview mirrorsee Exterior mirrors
Inspectionsee ASSYSTPLUS
Instrument clustersee Instrument Display
Instrument cluster lighting.................... 224
Instrument Display..................................219Adjustingthe lighting ........................... 224Function/notes ....................................219Instrument cluster ................................... 8Settingthe additionalvaluerange ....... 222Warning/indicator lamps .....................473
Intelligent Light SystemAdaptive Highbeam Assist ...................120Cornering light function .......................12 0
Interior lighting........................................12 2Ambient lighting ..................................12 2Reading light ........................................12 2Setting .................................................12 2Switch-off delaytime ...........................12 3
Intermediate destinationCalculating aroute with intermediatedestinations .........................................275Entering ...............................................275Modifying .............................................275Starting an automaticgasstationsearch..................................................274
Startingthe automatic servicesta‐tion search........................................... 281
InternetCalling up aweb page ..........................319Closingthe browser ............................. 321Deleting a bookmark ........................... 321Deleting browser data .........................321Managing bookmarks.......................... 321
InternetconnectionCommunication module function .........318Connectionstatus ................................318Displayingthe connectionstatus .........319Establishing .........................................318Information ..........................................317Restrictions ..........................................317
InternetradioCalling up ............................................ 321Deletingstations .................................322Logging out ......................................... 322Overview ............................................. 322Registering .......................................... 322Savingstations .................................... 322Selecting and connectingtoastation.............................................................322Selectingstream .................................322
504Index

Selectingthe map orientation .............291Settingthe map scale .......................... 290Settingthe map scale automatically ....294Updating .............................................293
Map and compassOverview ............................................. 289
Massage programResettingthe settings ............................94
Massage programsOverview ...............................................94Selectingthe front seats .......................94
Massage settingsResetting ...............................................94
Mattefinish (cleaning instructions)...... 357
Maximum loadrating.............................. 399
Maximum permissible loadCalculationexample ............................ 395Determining .........................................394
Maximum tire pressure.......................... 399
MechanicalkeyInserting/removing ...............................64
MediaMenu (on-boardcomputer) .................. 229
Searching ............................................ 330
Media displayNotes ...................................................24 8
Media InterfaceActivating ............................................ 331Information .......................................... 330Overview .............................................332
Media modeActivating ............................................ 324
Media playbackOperating (on-board computer) ........... 229
Media searchStarting ...............................................330
Media sourceSelecting (on-boardcomputer) ............ 229
Memory functionHead-up Display — Calling upstoredsettings ................................................101Head-up Display —Storing settings ......101Operating .............................................101Outside mirrors— Calling upstoredsettings ................................................101Outside mirrors—Storing settings .......101Seat — Calling upstored settings .........101
Seat —Storing settings ........................101Steering wheel — Calling up savedsettings ................................................101Steering wheel — Saving settings .........101
Menu (on-board computer)Assistant display.................................. 224Designs ............................................... 222Head-up Display .................................. 230Maintenance ........................................ 224Media .................................................. 229Navigation ........................................... 227Overview .............................................. 221Radio ...................................................228Telephone ............................................ 229Trip ...................................................... 225
Mercedes me connect.............................313Accident and breakdown manage‐ment ....................................................314Arranging a service appointment .........314Callingthe Mercedes-Benz CustomerCenter ..................................................313Information ..........................................312Making a call viatheoverhead con‐trol panel .............................................313Service call with the me button ...........313
Index507

N
NavigationCalling upthe Digital Operator'sManual ................................................ 295Menu (on-board computer) .................. 227Showing/hidingthe menu ...................270Switching on ........................................270Updatingthe map data ........................ 293Voice commands (Voice Control Sys‐tem) ..................................................... 237
Navigationsee Destinationsee Destination entrysee MapseeRouteseeRoute guidanceseeTraffic information
Navigation announcementsActivating/deactivating .......................284Adjustingthevolume ...........................284Repeating ............................................ 285Switching audiofadeout on/off .......... 284
Navigation messagesOn-board computer ............................. 227
NearField Communication (NFC).......... 301Connectingthe mobile phonetothemultimedia system .............................. 301Information .......................................... 301
Switching Bluetooth®audio equip‐ment .................................................... 335Switching mobile phones .....................301Using a mobile phone .......................... 301
NeutralInserting ..............................................151
NFCsee Near Field Communication (NFC)
Non-operational timeActivating/deactivatingstandbymode ...................................................165Standby mode function .......................164
Notes on breaking-in a newvehicle.......141
O
Occupant safetyPets inthevehicle ..................................61
Occupant safetysee Airbag
seeAutomatic front passenger frontairbag shutoff
see PRE-SAFE®(anticipatory occu‐pant protection)
see PRE-SAFE®PLUS (anticipatoryoccupant protection plus)seeRestraint systemsee Seat belt
OdometerseeTotal distance
Oilsee Engine oil
On-board computer................................. 221Assistance graphic menu .................... 224Displayingthe service due date ........... 347Head-up Display menu ........................ 230Media menu ........................................229Menu designs ...................................... 222Menuoverview .................................... 221Multifunction display ...........................223Navigation system menu ..................... 227Operating ............................................. 221Radio menu .........................................228Service menu ...................................... 224
Index509

ReversegearInserting ..............................................151
Rims (Care).............................................. 360
Roadside Assistance.................................21
Roadside Assistance callsee Mercedes me connect
Rollawayprotectionsee HOLD function
Roller sunblindRear window..........................................76
Roof carrierAttaching .............................................109Loading ...............................................109
Roof load.................................................. 426
Route................................................278, 280Activating a commuterroute ...............280Calculating ..........................................278Displaying destination information ...... 280Planning ...............................................275Selecting a type ...................................278Selecting an alternativeroute .............280Selecting notifications ......................... 280Selecting options .................................279
Startingthe automatic servicesta‐tion search........................................... 281Switchingthe automaticgasstationsearchon/off ...................................... 281Using automaticgasstation search..... 281Withintermediate destinations ............275
Route guidance........................................ 281Canceling ............................................ 285Changing direction .............................. 282Destinationreached ............................ 283From an off-road location .................... 285Lanerecommendations ....................... 283Notes ................................................... 281Off-road ............................................... 285Toan off-road destination ...................285
Route-based speed adaptationDisplays inthe Instrument Display .......187Function ...............................................181
Route-based speed adjustmentSetting .................................................183
Run-flatcharacteristicsMOExtended tires ................................ 365
S
Safety systemssee Driving safety system
Satellite map...........................................295
SatelliteradioActivating/deactivatingTuneStart....... 343Adding achanneltoSmartFavorites ... 343Deleting achannel ...............................342Displaying EPG information .................342Displaying service information ............ 344Information .......................................... 339Information about SmartFavoritesandTuneStart...................................... 343Logging in ............................................ 339Moving achannel ................................ 342Music and sport alerts function .......... 342Overview .............................................. 341Pause and playback function ...............343Restrictions ......................................... 339Selecting a category............................ 342Selecting achannel .............................342Setting music and sport alerts ............ 342Settingthe parental control ................. 342Storing achannel ................................ 342
Index513