wheel MERCEDES-BENZ E CLASS 2021 Workshop Manual

If
no connection canbemade totheemer gency
ser vice sei th er,a cor responding message
appea rsinthemedia display. #
Dialth elocal emergency num beron your
mob ilephon e.
If an eme rgency callhas been initiat ed:
R Remain intheve hicle ifth ero ad and traffic
condi tions permit youto do sountil avo ice
con nection ises tablished withth eemer‐
ge ncy callcent eroperator.
R Bas edon thecall, theoper ator decides
whe ther itis neces saryto cal lre scue teams
and/ orthepolice totheacciden tsit e.
R Ifno vehicle occupant answers, an ambu‐
lance issent totheve hicle immediat ely. Tr
igg ering ama nual Mercedes-B enzemer ‐
ge ncy call #
Touse theSOS buttonin theov erhead
contr olpa nel: press and hold theSOS but‐
to nfo rat lea stone second (/page256). #
Touse voice contr ol:use theVo ice Cont rol
Sy stem voice com mand s. The
emer gency callha sbe en ma de:
R Avo ice con nection ismade totheMer cedes-
Benz emergency callcent er.
R Ames sage withacc iden tdat ais transm itted
to theMer cedes- Benzemergency callcent er.
The Mercedes-Be nzeme rgency callcent er
can trans mit theve hicle position datato one
of theemer gency callcent ers.
R Remain intheve hicle ifth ero ad and traffic
condi tions permit youto do sountil avo ice
con nection ises tablished withth eemer‐
ge ncy callcent eroperator .
R Bas edon thecall, theoper ator decides
whe ther itis neces saryto cal lre scue teams
and/ orthepolice totheacciden tsit e.
If no con nect ioncan bemade totheemer gency
ser vice sei th er,a cor responding message
appea rsinthemedia display. #
Dialth elocal emergency num beron your
mob ilephon e. End
inganunin tentionall ytrigg ered manu al
Mer cedes-Benz emergency call #
Select 0076onthemultifunc tionsteer ing
wheel. Depressthebutt onforse veralsec‐
onds . Data
transf eroftheMer cedes- Benzemer‐
ge ncy callsystem In
theeve ntofan automatic ormanua lemer‐
ge ncy callth efo llo wing datais transmit ted, for
ex am ple:
R Vehicle's GPSposition data
R GPS position dataon thero ute
( (a few hund redme ters )befor eth einciden t)
R Direct ion oftrav el
R Vehicle identif ication number
R Vehicle drive type
R Number ofpeop lede term ined tobe inthe
ve hicle
R Whe ther Mer cedes meconnect isavailable
or not 26
4
MBU Xmult imed iasystem

ASS
YSTPL US service interva ldisp lay Fu
nction oftheASS YSTPL US service interva l
displ ay The
ASSYSTPL US service interva ldispla yon the
Ins trument Displaypr ov ides informatio non the
re maini ngtime ordis tance before thene xt
ser vice duedate.
Yo ucan hide this ser vice displa yusing thebac k
butt ononthelef t-hand sideofthesteer ing
wheel.
Depen dingonhowtheve hicle isused, the
ASS YSTPL US service interva ldispla yma y
shor tenth eser vice interva l,e.g. inthefo llo wing
cases :
R Mainl yshor t-dis tance drivi ng
R Whe nth eengine isoftenleft idling forlong
per iods
R Intheeve ntoffreq uent col dstar tphase s
Mer cedes-Ben zre comme ndsavoiding such
oper ating condit ions.
Yo ucan obtain informat ionconcernin gth eser v‐
icing ofyour vehicle from aqu alif ied spec ialist wo
rkshop, e.g.anaut hor ized Mercedes-Benz
Cent er. Displa
yingtheser vice dueda te On-boar
dcom puter:
4 Service 5
ASS YST PLUS
The next ser vice duedateis displa yed. #
Toexitth edisp lay: press thebac kbutt on
on thelef t-hand sideofthesteer ing wheel.
Bear inmind thefo llo wing relat ed topic:
R Oper ating theon- board computer
(/ page228). Inf
ormat iononregular maintenance work *
NO
TEPrema turewe arthro ugh failur eto
obser veser vice duedates Maint
enance workwhic his no tcar ried out at
th eright time orincom pletely ca nlead to
inc reased wearand damag eto theve hicle. #
Adher eto thepr escr ibed service inter‐
va ls. #
Alw aysha ve thepr escr ibed maint e‐
nanc ewo rkcar ried out ataqu alif ied
spec ialistwo rkshop. Special
service requ irement s The
prescr ibed service interva lis based onnor ‐
mal opera tionoftheve hicle. Maintenance work
will needto be per form ed mor eof tenif th eve hi‐
cle isoper ated under arduous conditions or
incr eased loads.
The ASSYSTPL US service interva ldispla yis onl y
an aid. Thedriver oftheve hicle bearsre sponsi‐
bility asrega rdsto whe ther maint enanc ewo rk
nee dstobe per form ed mor eof tenth an spec i‐
fi ed based ontheactual operating conditions
and/or loads.
Ex am ples ofarduous operating conditions :
R regular citydriving withfreq uent intermedi‐
at estops
R mainly short-distance drivi ng 27
4
Maint enance andcare

R
Tree resin, oils, fuels andgreases: remo veby
ru bbing gentl ywi th aclo thsoak edinpe tro‐
leum ether orlight erfluid.
R Coolan tand brak efluid: remo vewit hadam p
clo thand clean water.
R Tarst ains :use tarre mo ver.
R Wax:usesilicone remo ver.
R Donotatt achsticke rs,fi lms orsimilar mate‐
ri als.
R Remo vedirtimmediat ely,wher epossible.
Mat tefinish
R Onlyuse carepr oducts approvedfo r
Mer cedes-Ben z.
R Donotpolish theve hicle andalloywheels.
R Onlyuse carwashes that cor respond tothe
lat estengin eering standar ds.
R Donotuse carwash progr ams withafinal
ho twa xtrea tment.
R Donotus epa int cleane rs,buf fing orpolish‐
ing prod ucts ,gl oss preser vers,e.g. wax.
R Alw aysha ve paintw orkre pair scar ried out at
a qu alif ied spec ialistwo rkshop. No
teson cleaning decorativefo ils Obser
vetheno teson matt efinis hcar ein the
ch ap ter"No teson paintw ork/matt efinis hpa int‐
wo rkcar e"(/ page 283). Theyal so app lyto
matt edecor ativefo ils.
Obser vetheno teson cleaning decorativefo ils to
av oid vehicle damag e.
Cleaning
R Forclea ning, useplenty ofwa terand amild
clea ning agent without additivesorabr asive
subs tances, e.g.a car shampooappr ovedfo r
Mer cedes-Ben z.
R Remo vedirtimmediat ely, wher eposs ible,
whils tavo iding rubbing toohar d.Ther eis
ot her wise arisk ofdamagi ngthedecor ative
fo ilirre par ably.
R Ifth er eis dir ton thefinis hor ifth edecor a‐
tiv efo ilis dull: usethePa int Cleaner recom‐
mend edand approv ed forMer cedes-Benz.
R Insect remains: soakwithinsect remo verand
ri nse offth etreat edareas afte rw ards.
R Birddr oppin gs:soak withwa terand rinse off
af te rw ards. R
Topreve ntwa terst ains ,dr ya fo il-wr apped
ve hicle withasof t,absorbent clothafte r
eve rycar wash.
Av oiding dama getothedecor ative fo il
R The service life and color ofdecor ativefo ils
ar eim pair edby:
- Sunl ight
- Temp eratur e,e.g. hotair blower
- Weather condition s
- Stone chipping sand dirt
- Chemic alclean ingagent s
- Oilypr oduct s
R Donotuse polish onmatt edecor ativefo il.
Po lishin gwill have theef fect of shi ning the
fo il-wr apped surface.
R Donottr ea tmatt eor stru ctur eddeco rativ e
fo ils wit hwa x.Pe rm anen tst ains mayocc ur.
Sc ratche s,cor rosiv edeposits, areas affect ed by
cor rosion anddamag ecaused byinc orrect car e
canno tal wa ys be com pletely repair ed.Insuc h
cases, visitaqu alif ied spec ialistwo rkshop. 28
4
Maint enance andcare

Yo
ucan obtain mor einf ormat iononcar eand
cle anin gpr oduc tsfrom themanuf acturer.
In thecase offoil-wrapped surfaces, optica ldi f‐
fe re nces mayoccu rbe twee nth esur faces that
we renotpr otect edbyadec orativ efo ilaf te r
re mo ving adecor ativefo il.
% Have wo rkor repair sto decor ativefo ils car‐
ri ed out ataqu alif ied spec ialistwo rkshop,
e.g. atan aut hor ized Mercedes-Benz Center. No
teson car eof vehicl epar ts &
WARNIN GRisk ofentr apment ifth e
winds hieldwiper sar eswit ched on while
th ewindshield isbeing cleaned
If th ewindshield wipersar ese tin mo tion
while youar ecle anin gth ewindshield or
wiper blades, youcan betrapped bythe
wiper arm. #
Alw aysswitc hof fth ewindshield wipers
and theignition beforecleanin gth e
winds hieldorwiper blades. &
WARNIN GRisk ofburnsfrom theta il‐
pipe andtailpipe trims
The exhaus tta ilpipe andtailpipe trims can
becom eve ry hot.Ifyo uco me intoco ntact
wit hth ese partsof theve hicle, youco uld
bur nyo urself . #
Alw aysbe par ticular lycareful arou nd
th eta ilpipe andtheta ilpipe trims and
super visechildr enespec iallycloselyin
th is area. #
Allo wvehicle partsto cool down before
to uc hin gth em. To
avo iddamag eto theve hicle, observethe
no teson cleaning andcareof thefo llo wing vehi‐
cle parts:
Wheels andrims
R Use waterand acid-free alloy wheel cleaners.
R Donotuse acidic alloywheel cleanersto
re mo vebrak edus t.This could damag ewheel
bolts andbrak ecom ponen ts.
R Toavo idcor rosion ofthebr ak ediscs and
br ak epads, drive th eve hicle fora fe w minut
esafte rclea ning beforepar king it.The
br ak ediscs andbrak epa dswarm upand dry
out .
Wi ndo ws
R Clean thewindo wsinsid eand outs idewitha
dam pclo thand withacle anin gag ent recom‐
mend edforMer cedes-Benz.
R Donotuse dryclo thsor abr asiv eor sol vent-
ba sed cleani ng agents tocle an theinside of
windo ws.
Wi per blades
R Movethewiper arms intoth ere placemen t
position (/page13 1).
R With thewiper arms folded out,clean the
wiper blades withadam pclo th.
R Donotcle an thewiper blades tooof ten.
Ex terior light ing
R Clean thelenses withawe tsp ong eand mild
cle ani ng agent, e.g.car shampoo.
R Onlyuse cleaning agents orcleaning cloths
th at aresuit able forpla stic lens es. Maint
enanceand care285

R
Blackpiano-lac quer look: clean withadam p
clo thand soap ywa ter.
R Forhea vysoil ing: useaclea nerrecomme n‐
ded forMer cedes-Benz.
R Donotuse solvent-based cleaning agents,
poli shes orwa xes.
Headliner
R Clea nwit habr ush ordrysham poo.
Car pet
R Use acar petand textil ecle ani ng agent rec‐
omme ndedforMer cedes-Benz.
Ste ering wheel madeofgenuine leather or
DIN AMIC A
* NO
TEDama gecau sed bywrong clean ers #
Donotuse solvent-bas edclean ing
ag ent ssuc has tarre mo veror whee l
clea ner;neit her shou ldyouuse pol‐
ishe sor wa xes. Ot her wise youma y
damag eth efinis h. R
Clea nwi th adam pclo thand 1%soap ywa ter
solution andthen wipe withadr yclo th. R
Forhea vysoil ing: useaclea nerrecomme n‐
ded forMer cedes-Benz.
R Leat hercare:use alea ther car eag ent that
has been recomme ndedforMer cedes-Benz.
R Donotall ow theleat her tobecome too
dam p.
R Donotuse amicr ofiber cloth.
% Leat herisanatur alproduct. Ithas natur al
sur face prope rties, suchas differe nces in
st ru ctur e,mar kscau sed bygrow thand
inj uryor subt lecol ordiffere nces.
Gen uinele ather seat covers
R Clean withadam pclo thand then wipe witha
dr yclo th.
R Leat hercare:use alea ther car eag ent that
has been recomme ndedforMer cedes-Benz.
R Donotall ow theleat her tobecome too
dam p.
R Donotuse amicr ofiber cloth.
DIN AMIC Asea tco vers
R Clean withadam pclo th.
R Donotus eamic rofiber cloth. Imita
tionleather seat covers
R Clean withadam pclo thand 1%soap ywa ter.
R Donotus eamic rofiber cloth.
Fa bric seat covers
R Clean withadam pmic rofiber clothand 1%
soap solutionand allowto dry.
EAS Y-PA CK trun kbo x
R Clea nwi th adam pclo th.
R Donotus ean yal coh ol-ba sedth inn ers, ga so‐
line orabr asiv ecleaning agents. Maint
enance andcare28
7

#
Left-han ddr ive ve hicl e:Pul lta b1
upw ards. #
Remo vefire exting uishe r2. Fl
at tire No
tesin theeve ntofaflat tire &
WARNIN GRisk ofacci dent dueto aflat
tir e
A flat tirese verely affects thedr iving charac‐
te rist ics aswellas thesteer ing and braking
of theve hicle. Ti
re swith outrun-flat charact eristics : #
Donotdr ive wit haflat tire. #
Chan getheflat tireimm ediat elywit han
emer gency sparewheel orspar ewheel.
Alt ernat ivel y, consu ltaqu alif ied spe‐
cialis two rkshop.
Ti re swith run-flat charact eristics : #
Obse rveth einf ormation andwarning
no teson MOExt ended tires (run-f lat
tir e). In
theeve ntofaflat tire, thefo llo wing option s
ar eav ailable dependingon your vehicle's equip‐
ment :
R Vehicl eswith MOExt endedtir es: itis pos‐
sibl eto continu eth ejour neyfo ra shor t
per iod oftime. Makesur eyo uobse rveth e
no teson MOExt ended tires (run-f lattires)
(/ page290).
R Vehicl eswith aTIREF ITkit :yo ucan repair
th etir eso that itis poss ibletocontinu eth e
jou rney fora shor tper iod oftime. Todo this,
use theTIREFI Tkit (/ page292). R
Vehicl eswith Mercedes meconne ct:you
can makeacal lfo rbr eakdo wnassi stanc evia
th eov erhead control panel inthecase ofa
br eakdo wn(/ page256).
R Allvehicl es:chang eth ewheel
(/ page333).
% The emer gency sparewheel isonl yav ailable
in cer tain coun tries. No
teson MOExt ended tires (run-fl attires) &
WARNIN GRisk ofacci dent whendr ivi ng
in limp -hom emod e
Whe ndr ivi ng ineme rgency modeth ehan‐
dling charact eristic sar eim pair ed. #
Donotexc eed thespecif iedmaximum
speed oftheMOEx tende dtir es. #
Avoid anyabr uptst eer ing and driving
maneuv ersas wellas drivin gove r
obs tacle s(cu rbs, pothol es, off-r oa d).
Thi sap plies, in pa rticular ,to aloaded
ve hicle. 290
Breakdo wnassis tance

Dep
endingonthemodel, theTIREFI Tkit may
also belocat edinother places underthetrunk
fl oor . Using
theTIR EFIT kit Re
quirement s:
R Tire seala ntbottle and tireinf lation compres‐
sor (/ page29 1).
R TIREFIT sticke r
R Gloves(depending ontheve hicle equipment)
Yo ucan useTIRE FITtir esealan tto seal perfora ‐
tio nda ma geofup to0.16 in(4 mm), particular ly
th ose inthetir econ tactsu rface. Youcan use
TIRE FITin out side temp eratur esdown to-4°F
(-20° C). &
WARNIN GRisk ofacci dent whenus ing
tir esea lant
The tiresea lant ma ybe una ble to seal the
tir epr op erly,especiall yin thefo llo wing
cases : R
Ther ear elar ge cuts orpunctur esinthe
tire (larg erthan damag epr ev iousl ymen ‐
tion ed)
R The wheel rims have been damag ed
R Afterjour neys wit hve ry low tirepr essur e
or wit hflat tires #
Donotcon tinue drivin g. #
Con sult aqu alif ied spec ialistwo rkshop. &
WARNIN GRisk ofinju ryand poiso ning
fr om tiresealan t
The tiresealan tis har mfuland caus esirrita ‐
tio n.Do notal lo w itto come intocont act
wi th theskin ,ey es orclo thing, and donot
sw allo wit. Do notinhale tiresealant fumes.
Ke ep thetir esealant away from childr en.
If yo uco me intoco ntact withth etir esealant,
obser vethefo llo wing: #
Rinse offth etir esealant from your skin
imm ediat elyusin gwa ter. #
Iftir eseal antgets int oyo ur eyes, thor‐
oughl yrinse outth eey es using clean
wa ter. #
Iftir eseal anthas been swallowe d,
immediat elyrinse outth emout hth or‐
oughl yand drink plenty ofwa ter.Do not
ind uce vomiting andseek medica l
att ention immedi ately . #
Cha ngeout ofanyclo thes con tamina‐
te dwit htir esealant immediat ely. #
Ifall ergic react ionsocc ur,seek medical
att ent ion imm ediat ely. *
NO
TEOverhea ting dueto thetir einf la‐
tion compressor running toolong #
Donotru nth etir einf lation compressor
fo rlong erthan tenminu teswit hout
int erru ption. Com
plywit hth emanuf acturer'ssafetyno teson
th est icke ron thetir einf lation compressor .
Ha ve thetir esealant bottle replaced inaqu ali‐
fi ed specialis two rkshop everyfive years. 292
Break down assis tance

#
Donotre mo veanyfo re ign obje ctswhic h
ha ve ent ered thetir e. #
Affix pa rt1 oftheTIREFI Tst icke rto the
ins trumen tclus terwit hin thedr iver's field of
vision. #
Affix pa rt2 oftheTIREFI Tst icke rnear the
va lve on thewheel withth efa ulty tire. #
Pull plug 4withth ecable andhose 5out
of thetir einf lation compressor housing. #
Push theplug ofhose 5intoflang e6 of
tir esealan tbo ttle 1 untilth eplug engages. #
Place tiresealant bottle 1 head down wards
int ore cess 2ofthetir einf lation compres‐
sor . #
Remo vetheva lve cap from valve 7 onthe
fa ulty tire. #
Screw filling hose 8ontova lve 7. #
Insertplug 4intoa12 Vsoc ketin your
ve hicle. #
Switc hon theignition . #
Switc hon thetir einf lation compressor using
On/ Offswitc h3.
The tireis inf lated. First,tir esealant ispum‐
ped intoth etir e. The pressur ema ybr ief ly
ri se toappr oximat ely500 kPa(5 bar/7 3psi).
Do notswitc hof fth etir einflat ioncom pres‐
sor during this pha se! Br
eakdo wnassis tance 29
3

Obser
vethefo llo wing notesif yo uwa ntto
re place thebatt eryyo urself :
R Alw aysre place afa ulty battery wit habatt ery
whic hmee tsthespecif icvehicle requ ire‐
men ts.
The vehicle iseq uipped withan AGMtech nol ‐
ogy batter y(A bso rbentGlas sMa t)or alith ‐
ium-io nbatt ery. Fu llve hicle functionality is
onl yguar anteed withan AGMbatt eryor lith‐
ium-ion battery. Fo rsaf etyre ason s,
Mer cedes-Ben zre comme ndsthat youon ly
use batteries whic hha ve been tested and
appr ovedfo ryo ur vehicle byMer cedes-Ben z.
R Carryove rde tach able parts,suc has vent
hos es,elbo wfitting orterm inal covers from
th ebatt erybeing replaced.
R Mak esur eth at theve nt hos eis alwa ys con‐
nect edtotheor iginal opening ontheside of
th ebatt ery.
Ins tallan yex istin gor supplied cellcaps.
Ot her wise, gases orbatt eryacid could
escape.
R Mak esur eth at detach able partsarere con‐
nect edinthesame way. To
w star ting ortowing away Pe
rm itted towing methods Plug-
inhybrid: besur eto obser vetheno tesin
th eSupplement .Yo uco uld other wise failto rec‐
ogni zedangers.
* NO
TEDama gefrom automatic braking If
one ofthefo llo wing functionsis switc hed
on, theve hicle brak es aut omatically incer‐
ta in situat ions:
R ActiveBr ak eAssi st
R ActiveDis tance AssistDIS TRONI C
R HOLD functio n
R ActivePa rking Assist
To avo iddamag eto theve hicle, deactiv ate
th ese systems inthefo llo wing orsimilar sit‐
uation s: #
Dur ing towing #
Inacar wash Mer
cedes-Benz recomme ndstransp orting your
ve hicle inthecase ofabr eakdo wn,rath er than
to wing itaw ay.
Fo rto wing, useato w rope ortow bar withbo th
axle son thegr ound. Donotuse tow bar sys‐
te ms.
* NO
TEDama getotheve hicle duetotow‐
ing away inc orrectl y #
Obs erve theins truction sand noteson
to wing away. Ve
hicl eswith rear whe eldrive
Bo th axle son
th egr ound Ye
s,max. 50km at50 km/h
Fr ont axle
ra ised No
Re ar axle
ra ised Ye
s,ifth esteer ing wheel is
fi xe din thecent erposition
wit hast eer ing wheel lock Br
eakdo wnassis tance 30
1

#
Vehicl eswith automatic transmiss ion:Do
no topen thedr iver's door orfront passeng er
door ,ot her wise theaut omatic transmiss ion
aut omaticall yshif tsto position 005D. #
Installth eto wing eye(/ page305). #
Fasten theto w bar .
* NO
TEDama gedue toinc orrect connec‐
tion oftheto w bar #
Onlyconnect theto w rope ortow bar to
th eto wing eyes. #
Deact ivat eth eaut omatic locking mechanism
(/ page71 ). #
Donotactiv ateth eHOLD function. #
Deact ivat eth eto w- aw ay alar m(/ page89) . #
Deact ivat eAc tiveBr ak eAssi st
( / pag e19 8). #
Vehicl eswith automatic transmiss ion:
Shif tth eaut omatic transmiss iontoposition
005C. #
Release theelectr icpar king brak e. &
WARNIN GRisk ofacci dent dueto limi‐
te dsaf ety-re lat ed func tionsdur ing the
to wing proce ss
Saf ety-re lat ed func tionsar elimit edorno lon‐
ge rav ailable inthefo llo wing situat ions:
R The ignit ionisswitc hedoff.
R The brak esy stem orpowe rst eer ing sys‐
te m ismalfu nctioning.
R The ener gysupp lyor theon- boar delectr i‐
cal system ismalfunct ioning.
When your vehicle isthen towe daw ay,signif ‐
icant lymor eef fort ma ybe requ ired tosteer
and brak eth an isno rm allyre qu ired. #
Use ato w bar . #
Mak esur eth at thesteer ing wheel can
mo vefreely beforeto wing theve hicle
aw ay. *
NO
TEDama gedue toexcess ive tracti ve
po we r If
yo upull away shar ply, thetractiv epo we r
ma ybe toohigh andtheve hicles couldbe
damag ed. #
Pull away slo wlyand smoo thly. Lo
adi ng the vehicl efo rtr ans port #
Obser vetheno teson towing away
( / pag e302). #
Connec tth eto w bar totheto wing eyein
or der toload theve hicle. #
Vehicl eswith automatic transmiss ion:
Shif tth eaut omatic transmiss iontoposition
005C.
% Ve
hicl eswith automatic transmiss ion:
The automatic transmiss ionmaybe locked
in posit ion005Dintheeve ntofdama getothe
electr icalsystem. Toshif tto 005C ,pr ov ide the
on-boar delectr icalsystem withpo we r
( / pag e299). Br
eakdo wnassis tance 30
3