light MERCEDES-BENZ E CLASS 2021 Manual Online

&
WARNIN GRisk ofbeco ming trap ped
du ring adjus tment ofthedr iver's seat
af te rcall ing upadr iver profile
Selecting auser profile ma ytrigg eran
adju stment ofthedr iver's seat totheposi‐
tion save dunder theuser profile. Youor
ot her vehicle occupants couldbeinjur edin
th epr ocess. #
Mak esur eth at when theposition of
dr iver's seat isbeing adjustedusing the
multime diasystem, nopeople orbody
par tsarein theseat's rang eof mo ve‐
ment.
If th er eis arisk ofsomeone becoming trap‐
ped, stop theadjus tmentpr ocess immedi‐
at ely: #
a)Tapth ewa rning mess ageon the
media display.
or #
b)Press amemor yposition buttonora
seat adjus tmentswitc hon thedr iver's
door .
The adjus tmentpr ocess willbestop‐
ped. The
driver's seat iseq uipped withan access pre‐
ve nter.
If th edr iver's door isopen, thedr iver's seat will
no tbe setaf te rcall ing upthedr iver's profile.
Pr ofiles stor eyo ur vehicle settin gsand settin gs
fo rth emultimedia system. Ifth eve hicle isused
by severaldr iver s, thedr iver can select their
ow npr ofile wi thout chang ingthestor ed profile
se ttings ofother driver s.
% Information onprofiles from Mer cedes me
conn ectcan befound intheDigita lOper a‐
to r's Manua l.
Ve hicle settin gsare, forex am ple, driver' sseat ,
st eer ing wheel andmirrorse ttings, climatecon‐
tr ol and amb ient lighti ng.Forth ese ttings ofthe
multime diasystem, youcan select,fo rex am ple,
ra dio statio ns,pr ev ious destination sas wellas
th emes, suggestion sand favo urites. Fo
rre cur ring drivi ng situa tions, such aslon g
dr ives on thefree wa y,yo ucan save your prefer‐
re dse ttings inath eme intheve hicle. Inath eme
yo ucan save thedispla yof thedigit almap, your
pr efer redra dio statio nand prefer reddr ive pr o‐
gr am, forex am ple.
The vehicle canlearnth ehabits ofthedr iver .It
th en offers sugg estions forth emos tpr obable
na vig ation destinat ions, media sources, radio
st atio nsorcon tacts. Thepre-r equir ementsfor
th at areth eselect ionofapr ofile, your consen t
to there cor ding ofdata and sufficie ntcoll ected
da ta.
Fa vourites prov ide quick acc ess toapplic ations
th at areused often. Youcan selectfavo urites
fr om categor iesoradd them direct lyto an appli‐
cat ion. 24
0
MBUX multimedia system

Conf
iguringprofiles, themes andsugg es‐
tions Multi
media system:
4 © 5
f Profiles
Cr eating ane wprofile #
Select 0081Create Profile. #
Select anavatar. #
Enterth ename andconfirm with0076. #
Sele ctCont inue 0048 . #
Sele ctCurren tSet tings. #
Sele ctSav e. #
ActivateBlu etoo th®
and selec tCon nect
Phon e,to connect amob ile pho newith the
user profile . #
Select Finish.
Select ingprofile optio ns #
Select 0062 fora pr ofile .
The follo wing functionsar eav ailable:
R Editing,rese ttin gor dele ting apr ofile
R Resettin gth emes orfavo rite s R
Con figur ing sugg estions
Conf iguringsugg estions #
Select 0062fora pr ofile . #
Select SuggestionSettings . #
Switc hAllow Destination Suggestions, Allow
Musi cSugge stions andAllow Contact Sug-
gestions onoroff. #
Todeac tivatethe lear nin gfunc tionfo r
on eda y:act ivat eDe act .Lear ningfor 24h.
Fo r24 hour sno newactions willbetrained
and nodat are cor ded forth eactiv epr ofile.
Sugg estion swill continue tobe sho wn.
Ex am ple: ifth eop tion isswitc hedonand a
ro uteto ane wdes tinatio nhas been calcula‐
te d, this des tination would notbe take nint o
acco untforth elear ning function.
Cr eating newthemes #
Sele ct©. #
Sele ctTHE MES. #
Sele ct0081 CreateThem e.
The settings whichar esa ve din theth eme
ar esho wn. #
Select Continue0048. #
Select AudioandNavigation (Navigation )and
st or eth eactiv ese ttings intheth eme. #
Select Continue0048. #
Select anent ryscr een. #
Select Continue 0048. #
Select animag e. #
Enterthenames intoth eent ryfield and con‐
fi rm with0076. #
Sele ctSav e. Sy
stem settings Ov
ervie wof thesy stem settings menu In
thesy stem settings menu, youcan makese t‐
tin gs inthefo llo wing menusand control ele‐
men ts:
R Disp lay
- Styles
- Instrument lighting
- Displa ybr ightn ess MBUX
multimedia system 24
1

-
Edg elighti ng
- Day/nig htdesign
R Contr oleleme nts
- Keyboar dlan guag eand handwr itin g re c‐
ogni tion
- Sensi tivityof theto uc hpad
- Sen sitivit yof theTo uc hCon trols
R Voice Cont rolSy stem
R Sound
- Entertainm ent
- Navig ation andtraf fic annou ncements
- Telephon e
- Voice amplif icat ion tothere ar com part‐
men t
R Con nectivity
- Wi-Fi, Bluetoo th®
,NFC
R MBUX Remo teCon trol
- Author izing anddeaut horizing devices
R Time &dat e
R Langu age R
Units fordis tance
R Softwareup dates
R Dat aimpor t/expo rt
R PIN protect ion
R System Reset Inf
ormat iononimpor tant system updates Im
por tant system updat esma ybe neces saryfo r
th esecur ityofyour mult imed iasystem's data.
Ins tallth ese updat es,orelse thesecur ityofyour
mult imed iasystem cann otbe ensur ed.
A sy stem updat econ sistsof thre esteps:
R Downloading orcop ying ofthedat are qu ired
fo rins tallation
R Installation ofthedo wnloaded system updat e
R Activati on ofthedo wnloaded system updat e
by restar tin gth esy stem
% Ifaut omatic softwareupdat esareactiv ated,
th esy stem updat eswill bedownloaded auto‐
maticall y. The
multimedia system prov ides amess age
when asy stem updat eis available.
Yo uha ve thefo llo wing selectionoption s:
R Accept andInstall
The system updat ewill bedownloaded inthe
bac kground .
R Infor mat ion
In fo rm atio nabout thepending system
updat eis displa yed.
R Later
The system updat ecan bedownloaded man‐
uall yat alat er time.
Deep system updates
Dee psy stem updat esaccess vehicle orsystem
se ttings andcanther efor eonl ybe car ried out
when theve hicle isstatio naryand theignition is
switc hedoff.
If th edo wnload ofadeep system updat eis com‐
ple tedand thedo wnloaded system updat eis
re ady forins tallation ,yo uwill beinformed ofthis
af te rth ene xt ignition cycle, forex am ple. 24
2
MBUX multimedia system

Making
anemer gency call #
Toopen theco verof SOS button2 ,pr ess it
br ief ly. #
Press and hold SOS button3 forat lea st
one second.
If aMer cedes mecall isactiv e,an emer gency
cal lcan still be trigg ered. This hasprior ity ove r
all other activ ecalls.
Inf ormat ionabout theMer cedes mecall
using theme button
A cal lto theMer cedes- BenzCustomer Cent er
has been initiatedvia theme butt onintheove r‐
head controlpanel orthemultimedia system
(/ page256).
Using thevo ice dialog system youacc ess the
desir edser vice:
R Accid ent and Brea kdo wnManag eme nt
R Mer cede s-Benz Customer Centerforge ner al
inf orma tionab ou tth eve hicle
Yo ucan find informati onon thefo llo wing topics:
R Activati on ofMe rcedes meconnect
R Oper ating theve hicle R
Near estaut hor ized Mercedes-Ben zCent er
R Other products andservices from Mer cedes-
Benz
Dat ais transf erreddur ing thecon nect iontothe
Mer cedes-Ben zCus tomer Cent er(/ page258).
Call ingtheMer cedes- BenzCustomer Center
usi ng the multi mediasy stem
Re quirement s:
R Access toaGSM networkis available.
R The contract partner' sGSM networkco ver‐
ag eis available inthere spectiv ere gion.
R The ignition mustbe switc hedonsothat
ve hicle datacan betransf erredaut omati‐
cally .
Multimedia system:
4 © 5
Phone 5
g #
Call Mercedes meconnect.
Af terconf irmation, themultimedia system
sends there qu ired vehicle data.The data
tr ansf erissho wninthemedia display. Then,
youcan selectaser viceand beconn ect ed
to aspec ialistat theMer cedes- BenzCustomer
Cent er.
Call ingtheMer cedes- BenzCustomer Center
af te raut omat icac ciden tor break down
de tection
Re quirement s:
R The vehicle hasdetected anacci dent or
br ea kdo wnsitu ation.
R The vehicle isstatio nary.
R The hazar dwa rning light sar eswitc hedon.
% This function isno tav ailable inall coun tries.
The vehicle candetect acci dent orbrea kdo wn
situ ations undercer tain cir cums tances.
In theeve ntan acci dent or brea kdo wnisde tec‐
te d, theemer gency guide sho wssafetyno tesin
th emultimedia system displa y.
Af terqu itting theemer gency guide displ ayon
th emultimedia system, apr om ptappear sask ing
whe ther youwo uld liketo get suppor tfr om the
Mer cedes-Ben zCus tomer Cent er. MBUX
multime diasystem 25
7

#
Select Artists orSong inthedialog window.
The alertis setfo rth ecur rent artis tor trac k.
If amatc his found, apr om ptappear sask ing
whe ther youwish tochang eto thest atio n.
Ac tiv atin gspo rtsinf ormat ion #
ActivateActiv ateSpo rtsAlerts 0073.
Se ttin gaspo rtaler t #
Select AddAlert . #
Select thete am nam eor league inthedialog
windo w.
Dele ting ind ivid ualsp orts and music aler ts #
Selec tMan ageMusi cAl ert s.
or #
Selec tMan ageSport sAl ert s. #
Selec tan artist or trac k.
or #
Select ate am. #
Select DeleteSel ect edEntries .
All high light edaler tsaredele ted. Dele
ting allspor tsand music alerts #
Select Manage MusicAlerts.
or #
Select Manage SportsAlert s. #
Select DeleteAll Entries.
All aler tsaredele ted. Sound
settings Ov
ervie wof functions inthesound menu The
setting optio ns and functions available
depen don thesound system installed. Youcan
fi nd outwh ich sou ndsystem isins talled inyour
ve hicle intheDigit alOper ator's Manual.
St andar dsoun dsy stem and Advanced sound
sy stem
The follo wing functionsar eav ailable:
R Equalize r:
- Treble, mid-rangeand bass
R Balance andfader
R Volume:
- Automatic adjustment Bur
mes ter®
sur round soun dsy stem and
Bu rm ester®
high-e nd3D surround soun d
sy stem
The follo wing functionsar eav ailable:
R Equalize r:
- Treble, mid-ra ngeand bass
R Balance andfader
R Sound focus
R VIP seat(Bu rmester®
high-end 3Dsurround
soun dsy stem only)
R Sound profiles
R Volume:
- Automatic adjustment MBUX
multime diasystem 27
3

#
Push handle 1ofthehood catchupw ards
and liftth ehood byappr oximat ely15 in
(40 cm).
Closing thehood #
Lowe rth ehood toaheigh tof aroun d8 in
(20 cm)and then allo witto fall, appl ying a
litt leforc eas youletit go. #
Ifth ehood canstill be lifte dslightl y,open
th ehood again and close itwit halittle more
fo rc euntil iteng ages cor rectl y. Engine
oil Chec
kingtheengine oilleve lusing theoil
dip stick &
WARNIN GRisk ofburnsfrom hotcom‐
ponent partsintheengine compartmen t
Cer tain com pone ntpar tsintheengine com‐
par tmen tcan bevery hot,e.g. theengine,
th ecooler andpartsof theex haus tsy stem. #
Allo wtheengine tocool down and only
to uc hco mp onent partsdescr ibedin
th efo llo wing. *
NO
TEPlug -in hybrid #
Obser vetheno tesin theSupplement .
Yo uco uld other wise failto recogni ze
da ngers. Re
quirement s:
R The engin ehas anoildips tick.Ifno t,th e
engine oilleve lcan becheckedonl ywit hth e
on-boar dcom puter(/ page27 8) .
Dep endingontheengine, theoil dips tickma ybe
ins talled intheengine compartmen tin dif fere nt
lo cati ons.
The waitin gtim ebef orech ecking theoil leve l
when theengine isat nor mal oper ating temp era‐
tur eis five minut es. Mai
ntenance andcare27
7

No
teson using apo we rwa sher &
WARNIN GRisk ofan acci dent when
us ing powe rwa sher swit hro und -spr ay
nozzl es
The waterje tcan caus eex tern all yin visi ble
damag e.
Com ponentsdamag edinthis wa yma yune x‐
pec tedly fail. #
Donotuse apo we rwa sher withro und-
spra yno zzles. #
Have damag edtires orchassis parts
re placed immediat ely. To
avo iddamag eto your vehicle, observethefo l‐
lo wing when usingapo we rwa sher :
R The Smar tKey isat amin imum distance of
10 ft(3 m) away from theve hicle. Other wise,
th etrunk lidcould openunintentionally .
R Maint ainadis tance ofat leas t11 .8 in
(30 cm) totheve hicle.
R Vehicl eswith decorativ efo il: par tsof your
ve hicle areco veredwit hadecor ativefo il. Maint
ainadis tance ofat leas t27 .6 in
(70 cm) between thefo il-c ove redpar tsof the
ve hicle andthenoz zleofthepo we rwa sher .
Mo vethepo we rwa sher nozzlearound whilst
cleaning. Thewaterte mp eratur eof the
po we rwa sher mustno tex ceed 140°F
(60°C ).
R Obse rveth einf ormation onthecor rect dis‐
tan ceintheim plement manufacturer'soper‐
ating instruction s.
R Donotdir ect thenoz zleofthepo we rwa sher
dir ectl yat sensitiv epar ts,e.g. tires, gaps,
elect rical com pone nts,batter ies, light sour‐
ces and ventil ation slits. Wa
shing theve hicl eby hand *
NO
TEEngi nedama gedue towa ter
ing ress #
Take car eno tto point thewa terje t
dir ectly towa rdsth eair inle tgr ille belo w
th ehood. Obser
vetheleg alrequ iremen ts,e.g. inanumb er
of coun tries, washing byhand isonl yper mitt ed
in specially designatedwash bays. #
Use amild cleaning agent, e.g.carsham poo. #
Washtheve hicle withluk ewa rmwaterusi ng
a sof tcar spong e.When doingso,donot
ex pose theve hicle todir ect sunlight . #
Carefully hosetheve hicle offwit hwa terand
dr yusi ng ach amois .
% Obse rveth eno teson thecar eof vehicle
par ts(/ page285). No
teson paint work/ma tte finish paint work
car e Obse
rveth eno teson cleaning andcareto avo id
damagin gth epaintw ork.
Pa int
R Insect remains: soakwithinsect remo verand
ri nse offth etreat edareas afte rw ards.
R Birddr oppin gs:soak withwa terand rinse off
af te rw ards. Main
tenance andcare28
3

R
Tree resin, oils, fuels andgreases: remo veby
ru bbing gentl ywi th aclo thsoak edinpe tro‐
leum ether orlight erfluid.
R Coolan tand brak efluid: remo vewit hadam p
clo thand clean water.
R Tarst ains :use tarre mo ver.
R Wax:usesilicone remo ver.
R Donotatt achsticke rs,fi lms orsimilar mate‐
ri als.
R Remo vedirtimmediat ely,wher epossible.
Mat tefinish
R Onlyuse carepr oducts approvedfo r
Mer cedes-Ben z.
R Donotpolish theve hicle andalloywheels.
R Onlyuse carwashes that cor respond tothe
lat estengin eering standar ds.
R Donotuse carwash progr ams withafinal
ho twa xtrea tment.
R Donotus epa int cleane rs,buf fing orpolish‐
ing prod ucts ,gl oss preser vers,e.g. wax.
R Alw aysha ve paintw orkre pair scar ried out at
a qu alif ied spec ialistwo rkshop. No
teson cleaning decorativefo ils Obser
vetheno teson matt efinis hcar ein the
ch ap ter"No teson paintw ork/matt efinis hpa int‐
wo rkcar e"(/ page 283). Theyal so app lyto
matt edecor ativefo ils.
Obser vetheno teson cleaning decorativefo ils to
av oid vehicle damag e.
Cleaning
R Forclea ning, useplenty ofwa terand amild
clea ning agent without additivesorabr asive
subs tances, e.g.a car shampooappr ovedfo r
Mer cedes-Ben z.
R Remo vedirtimmediat ely, wher eposs ible,
whils tavo iding rubbing toohar d.Ther eis
ot her wise arisk ofdamagi ngthedecor ative
fo ilirre par ably.
R Ifth er eis dir ton thefinis hor ifth edecor a‐
tiv efo ilis dull: usethePa int Cleaner recom‐
mend edand approv ed forMer cedes-Benz.
R Insect remains: soakwithinsect remo verand
ri nse offth etreat edareas afte rw ards.
R Birddr oppin gs:soak withwa terand rinse off
af te rw ards. R
Topreve ntwa terst ains ,dr ya fo il-wr apped
ve hicle withasof t,absorbent clothafte r
eve rycar wash.
Av oiding dama getothedecor ative fo il
R The service life and color ofdecor ativefo ils
ar eim pair edby:
- Sunl ight
- Temp eratur e,e.g. hotair blower
- Weather condition s
- Stone chipping sand dirt
- Chemic alclean ingagent s
- Oilypr oduct s
R Donotuse polish onmatt edecor ativefo il.
Po lishin gwill have theef fect of shi ning the
fo il-wr apped surface.
R Donottr ea tmatt eor stru ctur eddeco rativ e
fo ils wit hwa x.Pe rm anen tst ains mayocc ur.
Sc ratche s,cor rosiv edeposits, areas affect ed by
cor rosion anddamag ecaused byinc orrect car e
canno tal wa ys be com pletely repair ed.Insuc h
cases, visitaqu alif ied spec ialistwo rkshop. 28
4
Maint enance andcare

Yo
ucan obtain mor einf ormat iononcar eand
cle anin gpr oduc tsfrom themanuf acturer.
In thecase offoil-wrapped surfaces, optica ldi f‐
fe re nces mayoccu rbe twee nth esur faces that
we renotpr otect edbyadec orativ efo ilaf te r
re mo ving adecor ativefo il.
% Have wo rkor repair sto decor ativefo ils car‐
ri ed out ataqu alif ied spec ialistwo rkshop,
e.g. atan aut hor ized Mercedes-Benz Center. No
teson car eof vehicl epar ts &
WARNIN GRisk ofentr apment ifth e
winds hieldwiper sar eswit ched on while
th ewindshield isbeing cleaned
If th ewindshield wipersar ese tin mo tion
while youar ecle anin gth ewindshield or
wiper blades, youcan betrapped bythe
wiper arm. #
Alw aysswitc hof fth ewindshield wipers
and theignition beforecleanin gth e
winds hieldorwiper blades. &
WARNIN GRisk ofburnsfrom theta il‐
pipe andtailpipe trims
The exhaus tta ilpipe andtailpipe trims can
becom eve ry hot.Ifyo uco me intoco ntact
wit hth ese partsof theve hicle, youco uld
bur nyo urself . #
Alw aysbe par ticular lycareful arou nd
th eta ilpipe andtheta ilpipe trims and
super visechildr enespec iallycloselyin
th is area. #
Allo wvehicle partsto cool down before
to uc hin gth em. To
avo iddamag eto theve hicle, observethe
no teson cleaning andcareof thefo llo wing vehi‐
cle parts:
Wheels andrims
R Use waterand acid-free alloy wheel cleaners.
R Donotuse acidic alloywheel cleanersto
re mo vebrak edus t.This could damag ewheel
bolts andbrak ecom ponen ts.
R Toavo idcor rosion ofthebr ak ediscs and
br ak epads, drive th eve hicle fora fe w minut
esafte rclea ning beforepar king it.The
br ak ediscs andbrak epa dswarm upand dry
out .
Wi ndo ws
R Clean thewindo wsinsid eand outs idewitha
dam pclo thand withacle anin gag ent recom‐
mend edforMer cedes-Benz.
R Donotuse dryclo thsor abr asiv eor sol vent-
ba sed cleani ng agents tocle an theinside of
windo ws.
Wi per blades
R Movethewiper arms intoth ere placemen t
position (/page13 1).
R With thewiper arms folded out,clean the
wiper blades withadam pclo th.
R Donotcle an thewiper blades tooof ten.
Ex terior light ing
R Clean thelenses withawe tsp ong eand mild
cle ani ng agent, e.g.car shampoo.
R Onlyuse cleaning agents orcleaning cloths
th at aresuit able forpla stic lens es. Maint
enanceand care285

Sensor
s
R Clean thesensor sin thefront and rear
bum perswit hasof tclo thand carsham poo
(/ page17 2).
R Whenusing apo we rwa sher ,maint ainamini‐
mum distance of11.8 in(30 cm).
Re ar vie wcamer aand surround viewcamer a
R Toopen there ar vie wcam eraco ver,switc h
on theignition .
R Use clean waterand asof tclo thtocle an the
came ralens .
R Donotuse apo we rwa sher .
Ta ilpip es
R Clean withaclean ingagent recomme nded
fo rMer cedes-Benz, especiallyin thewint er
and afte rwa shing theve hicle.
R Donotuse acidic cleaning agents. No
teson car eof theint erior &
WARNIN GRisk ofinju ryfrom plastic
par tsbreakin gof faf te rth euse ofsol‐
ve nt-ba sedcarepr od ucts
Ca reand cleanin gpr oduc tscon tainin gsol‐
ve nts can causesurfaces inthecoc kpit to
become porous. When theairbags are
deplo yed, plas ticpar tsma ybr eak away. #
Donotus ean ycar eor cle ani ng prod ‐
ucts containing solvents tocle an the
coc kpit. &
WARNIN GRisk ofinju ryor deat hfrom
bleac hedseat belts
Bleac hingordyeing seat belts canseverely
we aken them.
This can, forex am ple, caus eseat beltsto
te ar or failin an acc ident . #
Neverblea chordyeseat belts. To
avo iddamag eto theve hicle, observethefo l‐
lo wing noteson cleaning andcare: Seat
belts
R Clea nwit hluk ewa rmand soap ywa ter.
R Donotus ech emical cleaningag ent s.
R Donotdr yby heating them toove r17 6°F
(80°C )or exposing them todirect sunlight .
Displa y
R Switc hof fth edispla yand letit cool down.
R Clean thesur face car efu llywith amic rofiber
clo thand asuit able displa ycar epr oduc t
(TF T-LC D).
R Donotus ean yot her agents.
Plas tictrim
R Clea nwit hadam pmicr ofiber cloth.
R Forhea vysoil ing: useaclea nerrecomme n‐
ded forMer cedes-Benz.
R Donotatt achsticke rs,fi lms orsimilar mate‐
ri als.
R Donotallo wcos metics,ins ect repellent or
sun cream tocome incont actwith theplas‐
tic trim.
Re alwo od and trim elemen ts
R Clean withamic rofiber cloth. 286
Maintenanc eand care