towing MERCEDES-BENZ E-Class CABRIOLET 2014 C207 User Guide

X
Before disconnecting the jumper cables, le tthe engine run for several minutes.
X First, remove the jumper cables from earth point 0020and negative terminal 0022, then from
positive clamp 0003and positive terminal 0023. Begin each time at the contacts on your own
vehicle first.
X Close cover 0002of positive clamp 0003after removing the jumper cables.
X Have the battery checked at a qualified specialist workshop.
i Jump-starting is not considered to be a normal operating condition.
i Jumper cables and further information regarding jump-starting can be obtained at any
qualified specialist workshop. Towing and tow-starting
Important safety notes
G
WARNING
Functions relevant to safety are restricted or
no longer available if:
R the engine is not running.
R the brake system or the power steering is
malfunctioning.
R there is a malfunction in the voltage supply
or the vehicle's electrical system.
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely. G
WARNING
If the weight of the vehicle to be towed or tow-
started is greater than the permissible gross
weight of your vehicle:
R the towing eye could detach itself
R the vehicle/trailer combination could
rollover.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the
permissible gross weight of your vehicle.
Information on your vehicle's gross vehicle
weight rating can be found on the vehicle
identification plate (Y page 382). !
If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes
automatically in certain situations. To
prevent damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or other similar situations:
R when towing the vehicle
R in the car wash
! Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged.
! Do not use the towing eye for recovery,
this could damage the vehicle. If in doubt,
recover the vehicle with acrane.
! When towing, pull away slowly and
smoothly .Ifthe tractive power is too high,
the vehicles could be damaged.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! On vehicles with KEYLESS-GO, use the
SmartKey instead of the Start/Stop
button. Turn the SmartKey to position 2in
the ignition lock and shift the automatic
transmission to N. Then, turn the SmartKey
back to 0and leave it in the ignition lock.
! The vehicle can be towed a maximum of
30 miles (50km). The towing speed of
30 mph (50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported. 336
Towing and tow-startingBreakdown assistance

It is better to have the vehicle transported
than to have it towed.
If the vehicle has suffered transmission
damage, have it transported on a transporter
or trailer.
The automatic transmission must be in
position Nwhen the vehicle is being towed.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the SmartKey to position 2in
the ignition lock
R cannot shift the automatic transmission to
position N
i Disarm the automatic locking feature
before the vehicle is towed (Y page 89). You
could otherwise be locked out when
pushing or towing the vehicle. Installing/removing the towing eye
Installing the towing eye G
WARNING
The exhaust tail pipe may be very hot. There
is a risk of burns when removing the rear
cover.
Do not touch the exhaust pipe.T ake particular
care when removing the rear cover. Towing eye covers (example
:Coupe)
The mountings for the removable towing eyes
are located in the bumpers. They are at the
front and at the rear, behind the covers.
X Remove the towing eye from the vehicle
tool kit (Y page 328).
X Press the mark on cover 0002inwards in the
direction of the arrow.
X Take cover 0002off the opening.
X Screw in and tighten the towing eye
clockwise to the stop.
Removing the towing eye X
Unscrew and remove the towing eye.
X Attach cover 0002to the bumper and press
until it engages.
X Place the towing eye in the vehicle tool kit. Towing the vehicle with the rear axle
raised
! The ignition must be switched off if you
are towing the vehicle with the rear axle
raised. Intervention by ESP ®
could
otherwise damage the brake system. Towing and tow-starting
337Breakdown assistance Z

Only possible for vehicles without
4MATIC.
X
Switch on the hazard warning lamps
(Y page 138).
X Turn the SmartKey to position 0in the
ignition lock and remove the SmartKey
from the ignition lock.
X When leaving the vehicle, take the
SmartKey or the KEYLESS-GO key with you.
When towing your vehicle with the rear axle
raised, it is important that you observe the
safety instructions (Y page 336).Towing
avehicle with both axles on
the ground
It is importan tthat you observe the safety
instructions when towing away your vehicle
(Y page 336).
X Switch on the hazard warning lamps
(Y page 138).
i When towing with the hazard warning
lamps switched on, use the combination
switch as usual to signal a change of
direction. In this case, only the turn signals
for the desired direction flash. After
resetting the combination switch, the
hazard warning lamps start flashing again.
X Turn the SmartKey to position 2in the
ignition lock.
X When the vehicle is stationary, depress the
brake pedal and keep it depressed.
X Shift the automatic transmission to
position N.
X Release the brake pedal.
X Release the parking brake. Transporting the vehicle
! You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise,
the vehicle could be damaged. The towing eye can be used to pull the vehicle
onto a trailer or transporter for transporting
purposes.
X
Turn the SmartKey to position 2in the
ignition lock.
X Shift the automatic transmission to
position N.
As soon as the vehicle has been loaded:
X Prevent the vehicle from rolling away by
applying the parking brake.
X Shift the automatic transmission to
position P.
X Turn the SmartKey to position 0in the
ignition lock and remove the SmartKey
from the ignition lock.
X Secure the vehicle. Notes on 4MATIC vehicles
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
If the vehicle has transmission damage or
damage to the front or rear axle, have it
transported on a transporter or trailer.
In the event of damage to the electrical
system
If the battery is defective, the automatic
transmission will be locked in position P. To
shift the automatic transmission to position
N, you must provide power to the vehicle's
electrical system in the same way as when
jump-starting (Y page 334).
Have the vehicle transported on a transporter
or trailer. Tow-starting (emergency engine
starting)
! Vehicles with automatic transmission
must not be started by tow-starting. This
could otherwise damage the transmission. 338
Towing and tow-startingBreakdown assistance

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: (Y page 25).Information regarding technical data
General information
i The data stated here specifically refers to
a vehicle with standard equipment .Consult
an authorized Mercedes-Benz Center for
the data for all vehicle variants and trim
levels. Information in the printed Operator's
Manual
In the printed Operator's Manual you can find
information about:
R Vehicle data
R Trunk lid opening dimensions
R Tank capacity
R Coolant (engine)
R Engine oil approval and capacity
R Refrigerant filling capacity and PAG oil
R Towing a trailer Warranty
Your vehicle is covered under the terms of the
warranties printed in the Service and
Warranty Information booklet. Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts
in accordance with the following warranty
terms and conditions:
R
New Vehicle Limited Warranty
R Emission Systems Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control System Warranty
R State warranty enforcement laws (Lemon
Laws)
Replacement parts and accessories are
covered by the Mercedes-Benz Parts and
Accessories warranties. These are available
at any authorized Mercedes-Benz Center.
i If you lose the Service and Warranty
Information booklet, contact an authorized
Mercedes-Benz Center to arrange a
replacement .Itwill be mailed to you. Identification plates
Vehicle identification plate with
vehicle identification number (VIN)
X
Open the left door.
You will see vehicle identification plate 0002.382
Identification platesTechnical data