service MERCEDES-BENZ E-CLASS CABRIOLET 2018 Owner's Manual
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2018, Model line: E-CLASS CABRIOLET, Model: MERCEDES-BENZ E-CLASS CABRIOLET 2018Pages: 498, PDF Size: 6.28 MB
Page 1 of 498
Digita
l–int hevehicl eV ehicle document walletD igital–ont he Interne tD igital–asanA pp
Fa miliarize yourself wit hthe con‐
te nts of theO perator's Manual
directly via thev ehicle's multi‐
media sy stem (menu item "Vehi‐
cle"). Startw itht he quickg uide,
disco very our vehicle's highlights
or broaden your kn owledg ewith
useful tips. Her
eyou can find comprehen‐
si ve informatio nabout operating
yo ur vehicle and about services
and warranties in printed form. Yo
uc an find theO perator's Man‐
ual on theM ercedes-Benz home‐
page. The Mercedes-Benz Guides App
is
available free-of- charge in
fa miliar App stores. É2385844702gËÍ
2385844702 Apple
®
iOS AndroidTM Order no. P238 0205
13
Editio nB-2018 Pa
rtno. 238 58 44702 E-Class
convertible Operator'
sManual
Mercedes-BenzMercedes-Benz E-Class convertible
Page 4 of 498
Atagl ance .................................................... 6
Cockpit ........................................................... 6
Wa rning and indicator lamps .......................... 8
Overhead control panel ................................ 12
Door control panel and seat adjustment ....... 14
Emergencies and breakdowns ...................... 16
DigitalOperator' sManua l........................ .18
Callin g upthe Digital Operator's Manual ...... 18
General notes............................................. 19
Pr otecting the environment .......................... 19
Mercedes-Benz GenuineParts ....................... 19
Operator's Manual ........................................2 0
Service and vehicle operation ....................... 21
Operating saf ety.......................................... .22
Declaration of conformity for wireless
ve hicle components .....................................2 3
Diagnost ics connection ................................ 24
Qualified specialist workshop ....................... 25
Cor rect use of theve hicle ............................2 5
Problems with your vehicle ........................... 25
Re porting saf etydefects .............................. .25
Limited Warranty .......................................... 26 QR codes
forth ere scue card ....................... 26
Ve hicle data storage .....................................2 6
Copyright .. .................................................... 29
Occupant safety......................................... 31
Re stra int sy stem .......................................... .31
Seat belts ..................................................... 33
Airbags ......................................................... 38
Ro ll bar ........................................................ .45
PRE-SAFE
®sy stem ....................................... 46
Children in theve hicle ..................................4 7
No tes on pets in theve hicle .........................5 6
Opening and closing.................................. 57
SmartK ey...................................................... 57
Doors ............................................................ 62
Tr unk ............................................................ 65
Sid ewind ows................................................ 71
Soft top .........................................................7 6
Anti-theft pr otection .................................... .83
Seats and stowing .................................... .85
No tes on the cor rect driver's seat position ... 85 Seats ............................................................ 86
St
eering wheel ............................................. .95
Using the memory function .......................... 98
St ow age areas .............................................. 99
Cup holder .................................................. 105
Ashtr ayand cigar ette lighter ...................... .106
Soc kets ....................................................... 107
Wi reless charging of the mobile phone
and connection with theex terior antenna .. 108
Ins talling or removing thefloor mats ........... 110
Light and visibility .................................... 111
Exterior lighting ........................................... 111
Interior lighting ............................................ 115
Wi ndshield wiper and windshield washer
sy stem ........................................................ 117
Mir rors ........................................................ 120
Operating the sun visors ............................. 123
Climate control ......................................... 124
Overview of climate contro l systems ......... .124
Operating the climate control sy stem ......... 125
2
Conte nts
Page 5 of 498
Drivingand pa rking .................................. 131
Driving ........................................................ 131
DY NA MIC SELECT switch ............................1 38
Au tomatic transmission .............................. 139
Re fueling .................................................... 143
Pa rking ...................................................... .145
Driving and driving saf etysy stems ............ .153
Instrument Display and on-board
comp uter .................................................. 199
Instrument Display overview ...................... .199
Overview of the buttons on thesteering
wheel ......................................................... .200
Operating the on-board computer .............. 200
Setting the additional value range .............. 202
Overview of displ ays on the multifunc‐
tion display ................................................ .202
Ad justing the instrument lighting ............... 203
Menus and submenus ................................ 203
Head-up Display .......................................... 210
Vo ice Control Sy stem ............................... 212
No tes on operating saf ety.......................... .212
Operation ....................................................2 12Using
theVo ice Cont rol Sy stem ef fec‐
tively ........................................................... 214
Essential voice commands .......................... 214
Multimedia sy stem .................................. 223
Overview and operation .............................. 223
Sy stem settings .......................................... 231
ENE RGIZING comfort .................................. 243
Na vigation .................................................. 245
Te lephone .................................................. .269
Online and Internet functions ..................... 285
Media .........................................................2 92
Ra dio .......................................................... 304
Sound .......................................................... 311
Maintenance and care .............................314
ASS YST PLUS service inter val display ........ .314
Engine compartment .................................. 315
Cleaning and care ...................................... .321
Breakdown assistance ............................332
Emergency .................................................. 332
Flat tire ....................................................... 332 Battery (vehicle) ......................................... 338
To
w starting or towing away ....................... 343
Electrical fuses ........................................... 348
Wheels and tires ...................................... 352
No tes on noise or unusual handling char‐
acteristics .................................................. .352
Re gular checking of wheels and tires ......... 352
No tes on snow chains ................................ 353
Ti re pressure .............................................. 354
Loading theve hicle .................................... 360
Ti re labeling ................................................ 365
Definition of term sfo r tires and loading ..... 370
Changing a wheel ...................................... .373
Tech nical data .......................................... 383
No tes on tech nical da ta.............................. 383
Ve hicle electronics .....................................3 83
Ve hicle identification plate, VIN and
engine number ...........................................3 85
Operating fluids .......................................... 387
Ve hicle data ................................................ 393
Contents 3
Page 21 of 498
Protecting the environment
00D2ENVIRONMENTAL NOTEEnvironmental
damage duetooperating conditions and
personal driving style
The pollutant emission of your vehicle is
directly related tothewa yyo u operate your
ve hicle.
Yo u can help toprotect the environment by
operating your vehicle in an environmentally
re sponsible manner. Please obser vethefo l‐
lowing recommendations on ope rating condi‐
tions and pe rsonal driving style.
Operating conditions:
00BBMake sure that the tire pressure is cor‐
re ct.
00BBDo not car ryany unnecessary weight
(e.g. roof luggage rack s once you no
longe r need them).
00BBAd here tothe service inter vals.
A regularly serviced vehicle will contri b‐
ute toenvironmen tal pr otection.
00BBAlw ays ha veservice workcar ried out at
a qu alified specialist workshop.
Pe rsonal driving style:
00BBDo not depress the accelera tor pedal
when starting the engine.
00BBDo not warm upthe engine while the
ve hicle is stationar y.
00BBDrive carefully and maintain a suitable
dist ance from theve hicle in front.
00BBAv oid frequent, sudden acceleration
and braking.
00BBChange gear in good time and use each
ge ar only upto00C3 of its maximum
engine speed.
00BBSwitch off the engine in stationary traf‐
fi c, e.g. byusing the ECO start/ stop
function.
00BBDrive in a fuel-ef ficient manne r.
Environmental issues and recommendations:
It is recommended that youre -use or recycle
materials ins tead of just disposing of them. The
releva nt environmental guidelines and regu‐
lations ser vetoprotect the environment and
must be strictly obser ved.
Mercedes-Benz GenuineParts
00D2ENVIRONMEN TALNO TEEnvironmental
damage causedbynot using recycled
re conditioned components
Daimler AGoffers recycled reconditioned
components and part s withthe same quality
as new parts. The same entitlement from the
Limited Warranty is valid as for new parts.
00BBUse recycled reconditioned compo‐
nents and part s from Daimler AG.
Gene ral no tes 19
Page 22 of 498
0075NO
TEImpairment of the operating ef fi‐
ciency of there stra int sy stems from
ins talling accessories or from repairs or
we lding
Airbags, Emer gency Tensioning Devices, as
we ll as control units and sensors forth e
re stra int sy stems, may be ins talled in thefo l‐
lowing areas of your vehicle:
RDoors
RDoor pillars
RDoor sills
RSeats
RCo ckpit
RInstrument clus ter
RCente r console
00BBDo not ins tall accessories such as audio
sy stems in these areas.
00BBDo not car ryout repairs or welding.
00BBHave accessori esretrofitted at a quali‐
fi ed specialist workshop.
Yo u could jeopardize the operating saf etyof your
ve hicle if you use parts, tires and wheels as well
as accessories releva nt tosaf etywhic hha ve not
been appr ovedby Mercedes-Benz. Saf ety-re le‐
va nt sy stems, e.g. the brake sy stem, may mal‐
function. Only use Mercedes-Benz GenuineParts
or parts of equal quality. Only use tires, wheels
and accessory parts that ha vebeen specifically
appr ovedfo ryo ur vehicle model.
Mercedes-Benz GenuineParts are subject to
st rict quality control. Each part has been spe‐
cially de veloped, manufactured or selecte dfo r
Mercedes-Benz vehicles and fine-tuned forth em.
Therefore, only Mercedes-Benz GenuineParts
should be used.
More than 300,000 dif fere nt Mercedes-Benz
GenuineParts are available for Mercedes-Benz
models.
All au thorized Mercedes-Benz Centers maintain
a supply of Mercedes-Benz GenuineParts for
necessary service and repair work. In addition,
st ra tegically located parts-delivery centers pro‐
vide forqu ick and reliable parts service. Alw
ays specify theve hicle identification number
(VIN) (→page 385) when ordering Mercedes-
Benz GenuineParts.
Operator's Manual
This Operator's Manual describes all models and
all standard and optional equipment available for
yo ur vehicle at the time of this Opera tor's Man‐
ual going topress. Countr y-specific dif fere nces
are possible. No tethat your vehicle may not be
equipped with all features descri bed. This also
applies tosaf ety-re leva nt sy stems and functions.
Therefore, the equipment on your vehicle may
dif fer from that in the descriptions and illustra‐
tions.
The original pur chase contract documentation
fo ryo ur vehicle contains a list of all of the sys‐
te ms in your vehicle.
Should you ha veany questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance Booklet
are impor tant documents and should be kept in
th eve hicle.
20
General no tes
Page 23 of 498
Service andvehicle operation
Ve hicle operation outside the USA or Canada
When you are abroad withyo ur vehicle, obser ve
th efo llowing points:
RService points or replacement parts may not
be available immediatel y.
RUnleaded fuel may not be available forve hi‐
cles with a catalytic con verter. Leaded fuel
may cause damage tothe catalytic con verter.
RThe fuel may ha vean extreme lylow octane
number. Unsuitable fuel can cause engine
damage.
Some Mercedes-Benz models are available in
Europe thro ugh our European De livery Prog ram.
Fo r more information, please consult an au thor‐
ized Mercedes‑Benz service center, or write to
one of thefo llowing address:
In the USA:
Mercedes-Benz US A,LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 0764 5-0350 In Canada:
Mercedes-Benz Canada, Inc.
European Delivery Department
98
Vande rhoof Avenue
To ronto, Ontario M4G 4C9
Maintenance
Yo ur cus tomer advisor confirms the service in
th e service report.
Ro adside Assistance
The Mercedes-Benz Roadside Assis tance Pro‐
gram of fers tech nical help in the case of a
breakdown. Your calls totheto ll-f reeRo adside
Assis tance Hotline are ans weredby our agents
24 hours a da y,365 da ysaye ar.
1-800- FOR-MERCedes (1-800-367-63 72) (USA)
1-800-387-0 100 (Canada)
Yo u can find fur ther information in the
Mercedes-Benz Roadside Assis tance Program
brochure (USA) orthe "Roadside Assis tance" section in
the maintenance and warranty infor‐
mation booklet (Canada). Youwill find bo thin
th eve hicle document wallet.
Change of address or change of ownership
Intheev ent of a change of address, please send
us the "Notification of address change" in the
Service and Guarantee booklet or simply call the
Mercedes-Benz Cus tomer Assis tance Center
(USA) on the hotline number
1-800-FO R-MERCedes (1-800-367-63 72) or Cus‐
to mer Service (Canada) on 1-800-387-0 100. We
can then reach you in a timely fashion, if neces‐
sar y.
If yo u sell your Mercedes, please lea veall litera‐
ture in theve hicle so that it is available tothe
next owner. If you ha vepur chased a used vehi‐
cle, please send us the "Notice of Pur chase of
Used Car" in the Service and Guarantee booklet
or simply call the Mercedes-Benz Cus tomer
Assis tance Center (USA) at the hotline number
1-800-FO R-MERCedes (1-800-367-63 72) or Cus‐
to mer Service (Canada) at 1-800-387-0 100.
Gene ral no tes 21
Page 24 of 498
Important noticefor Cali forn ia retail bu yers
and lessees of Mercedes-Benz automobiles
Under California law you may beentitled toa
re placement of your vehicle or a refund of the
pur chase price or lease price, if af ter a reasona‐
ble number of repair attem pts Mercedes-Benz
US A,LLC and/or its authorized repair or service
fa cilities failto fix one or more subs tantial
de fects or malfunctions in theve hicle that are
co veredby its express warrant y.
During a pe riod of 18months from original deliv‐
ery of theve hicle or a kilome ter/mileage read‐
ing of 18,000 miles (29,000 km), whiche ver
occurs firs t, ve hicle repair is presumed for a
re tail buyer or lessee if one or more of thefo l‐
lowing occurs:
(1) the serious defect or damage can result in
deadly or serious injury totheve hicle occu‐
pants while driving AND this defect has
already been repaired at least twice AND
Mercedes‑Benz, LLC has been informed in
writing of the necessity of a repair.
(2) the defect or damage, though less serious
th an (1) abo ve, has already been repaired at least
four times AND Mercedes‑Benz has
been informed in writing of the necessity of
a re pair.
(3) theve hicle cannot be used for longer than
30 calendar da ysbecause of repair work
re sulting from this or other serious defects
or damage.
Please send your written notice to:
Mercedes‑Benz US A,LLC
Cus tomer Assis tance C
enter
3 Mercedes Drive
Montvale, NJ 0764 5-0350
Operating saf ety
0071
WARNING Risk of accident due tomal‐
functions or sy stem failures
If yo u do not ha vethe prescribed service/
maintenance workor any requiredrepairs
car ried out, this could result in malfunctions
or sy stem failures.
00BBAlw ays ha vethe prescribed service/
maintenance workas well any required
re pairs car ried out at a qualified spe‐
cialist workshop.
0071
WARNING Risk of accident or injury due
to incor rect modification of electronic
components and part s
Modification toelectronic components, their
software or wiring could impair their function
and/or the function of other networ ked com‐
ponent parts. In particular, sy stems releva nt
to saf etycould also be af fected.
As a result, these may no longer function
proper lyand/or jeopardize the operating
saf etyof theve hicle.
00BBNe verta mp er with theve hicle's wiring,
electronic components or software.
00BBYo u should ha veall workon electrical
and electronic components car ried out
at a qualified specialist workshop.
22
General no tes
Page 27 of 498
Qualified specialistworkshop
An authorized Mercedes-Benz Center is a quali‐
fi ed specialist workshop. It has the necessary
specialist kn owledge, tools and qualifications to
cor rectly car ryout thewo rkrequ ired on your
ve hicle. This particularly applies towo rkreleva nt
to saf ety.
Alw ays ha vethefo llowing workcar ried out on
yo ur vehicle at a qualified specialist workshop:
Rwo rkreleva nt tosaf ety
Rservice and maintenance work
Rrepair work
Rmodifications as well as ins tallations and
con versions
Rwo rkon electronic component parts
Mercedes‑Benz recommends an au thorized
Mercedes‑Benz Center.
Cor rect use of theve hicle
If yo ure mo veany warning sticke rs,yo u or others
could failto recognize cer tain dangers. Lea ve
wa rning sticke rs in position. When using
theve hicle, obser vethefo llowing
information:
Rth e saf etyno tes in this manual
Rtech nical da taforth eve hicle
Rtraf fic ru les and regulations
Rlaws and saf etyst andards per taining to
mo torve hicles
Problems with your vehicle
If yo u should experience a problem with your
ve hicle, particular lyone that you belie vemay
af fect its safe ope ration, weurge youto contact
an au thorized Mercedes-Benz service center
immediately tohave the problem diagnosed and
re ctified. If the problem is not resol vedto yo ur
satisfaction, please discuss the problem again
with the authorized Mercedes-Benz service cen‐
te r or, if necessar y,contact us at one of thefo l‐
lowing addresses.
In the USA:
Cus tomer Assis tance Center
Mercedes-Benz US A,LLC 3 Mercedes Drive
Montvale, NJ
0764 5-0350
In Canada:
Cu stomer Relations Department
Mercedes-Benz Canada, Inc.
98 Vande rhoof Avenue
To ronto, Ontario M4G 4C9Re porting saf ety defects
USA onl y:
The following text is published as requ ired of
manufacturers under Title 49, Code of U.S. Fed‐
eral Regulations, Part57 5 pursuant tothe
"National Traf fic and Mo torVe hicle Saf etyAc t of
19 66".
If yo u belie vethat your vehicle has a defect
which could cause a crash or could cause injury
or death, you should immediately inform the
Na tional Highw ayTraf fic Saf etyAd ministration
(NHT SA) in addition tonotifying Mercedes-Benz
US A,LLC.
General no tes 25
Page 28 of 498
If NHTSAreceive s similar complaints, it may
open an in vestigation, and if it finds that a saf ety
defect exists in a groupof vehicles, it may order
a re call and remedy campaign. Ho wever,NHT SA
cannot become in volved in individual problems
between you, your dealer, or Mercedes-Benz
US A,LLC.
To contact NHT SA,yo u may call theVe hicle
Saf etyHotlin eto ll-f ree at 1-888-327-4236
(TT Y:1-800-424-9 153) (inside the USA); go to
http://www.safercar.gov; or write to:Ad minis‐
trator, NHT SA, 400 Se venth Street,SW .,Wa sh‐
ington, DC 20590, US A.
Fu rther information on vehicle saf etycan be
fo und at: http:/ /www.safercar.g ov
LimitedWarranty
0075 NO
TEDama getotheve hicle arising
from violation of these operating instruc‐
tions.
Damage totheve hicle can arise from viola‐
tion of these operating instructions.
This damage is not co vered either bythe
Mercedes-Benz implied warranty or bythe
New‑ or Used- Vehicle Warrant y.
00BBFollow the instructions in these operat‐
ing instructions on proper operation of
yo ur vehicle as well as on possible vehi‐
cle damage.
QR codes for the rescue card
The QR code is secured in the fuel filler flap and
on the opposite side on the B-pillar. In theeve nt
of an accident, rescue services can use the QR
code toquickly find the appropriate rescue card
fo ryo ur vehicle. The cur rent rescue card con‐
ta ins the most impor tant information about your
ve hicle in a compact form , e.g. thero uting of the
electric lines.
Fu rther information can be obtained at http://
www.mercedes-benz.de/qr-code.
Ve hicle data storage
Information from electronic control units
Yo ur vehicle is equipped with electronic contro l
units. Some of these are necessary forth e safe
operation of your vehicle, while some assist you
when driving (driver assis tance sy stems). In
addition, your vehicle pr ovides con venience and
enter tainment functions, which are also made
possible byelectronic control units.
Elect ronic control units contain da tamemories
which cantemp orarily or permanently store
te ch nical information about theve hicle's operat‐
ing status, component loads, mainte nance
re qu irements and tech nical events or malfunc‐
tions.
In general, this information documents thest ate
of a component part, a module, a sy stem or the
sur roundings, forex ample:
Roperating statuses of sy stem components
(e.g. fluid leve ls, battery status, tire pressure)
Rstatus messages concerning theve hicle and
its individual components (e.g. number of
wheel revo lutions/speed, decele ration, lat‐
26
General no tes
Page 29 of 498
eral acceleration, display ofthefast ened seat
belts)
Rmalfunctions or defects in impor tant sy stem
components (e.g. lights, brakes)
Rinformation on vehicle damage events
Rsystem reactions in special driving situations
(e.g. air bag deployment, inter vention of sta‐
bility control sy stems)
Rambient conditions (e.g. temp erature, rain
sensor)
In addition toprov iding the actual control unit
function, this data assists the manufacturer in
de tecting and rectifying malfunctions and opti‐
mizing vehicle functions. The majority of this
data is temp orary and is only processed in the
ve hicle itself. Only a small portion of the data is
st ored in theeve nt or malfunction memor y.
When your vehicle is serviced, tech nical da ta
from theve hicle can be read out byservice net‐
wo rkemplo yees or third parties. Services
include repair services, maintenance processes,
wa rranty events and quality assurance meas‐
ures, forex ample. The read out is per form ed via
th e legally prescribed port for OBD ("on-board diagnostics") in
theve hicle. The respective
service network locations or third parties col‐
lect, process and use the data. They document
te ch nical statuses of theve hicle, assist in find‐
ing malfunctions and impr oving quality and are
transmitted tothe manufacturer, if necessar y.
Fu rther more,
the manufact
urer is subjectto
product liability. Forth is, the manufacturer
requ irestech nical da tafrom vehicles.
Malfunction memories in theve hicle can be
re set bya service outlet as part of repair or
maintenance work.
They can enter data into theve hicle's con veni‐
ence and inf otainment functions themselves as
part of the selected equipment.
This includes, forex ample:
Rmultimedia data such as music, films or pho‐
to sfo r playba ckin an integrated multimedia
sy stem
Raddress book data for use in connection with
an integrated hands-free sy stem or an inte‐
grated navigation sy stem
Rentered navigation destinations
Rdata about the use of Internet services This data can be
stored locally in theve hicle or
is located on a device which you ha veconnected
to theve hicle. If this data is stored in theve hi‐
cle, you can dele teit at any time. This data can
only be transmitte dto third parties upon your
re qu est with particular rega rd tothe scope of
use of online services according to your selected
settings.
Yo u can store or change con venience settings/
individualization in theve hicle at any time.
Depending on the equipment, this includes, for
ex ample:
Rseat and steering wheel position settings
Rsuspension and climate control settings
Rindividualization such as interior lighting
If yo ur vehicle is accordingly equipped, you can
connect your smartphone or ano ther mobile end
device totheve hicle. You can cont rolth em via
th e control elements integrated in your vehicle.
Images and audio from the smartphone can be
output via the multimedia sy stem. Cer tain infor‐
mation is simultaneously transmitte dto yo ur
smartphone.
General no tes 27