esp MERCEDES-BENZ E-Class COUPE 2011 C207 Owner's Manual

ProblemPossible causes/consequences and M Solutionsä
The yellow ESP ®
warning lamp flashes
while the vehicle is in
motion.GRisk of accident
ESP ®
or traction control has intervened because there is a risk of
skidding or at least one wheel has started to spin.
Cruise control or DISTRONIC PLUS is deactivated.
XOnly depress the accelerator pedal as far as necessary when
pulling away.XRelease the accelerator pedal while the vehicle is in motion.XAdapt your driving style to suit the road and weather conditions.XDo not deactivate ESP ®
.
Exceptions: ( Y page 66).å
The yellow ESP ®
OFF
warning lamp is lit while
the engine is running. GRisk of accident
ESP ®
is deactivated. ESP ®
will not stabilize the vehicle if it starts
to skid or if a wheel starts to spin.
XReactivate ESP ®
.
Exceptions: ( Y page 66).XAdapt your driving style to suit the road and weather conditions.
If ESP ®
cannot be activated:
XHave ESP ®
checked at a qualified specialist workshop.äå
The yellow ESP ®
and
ESP ®
OFF warning
lamps are lit while the
engine is running.GRisk of accident
ESP ®
, BAS, BAS PLUS, PRE-SAFE ®
, PRE-SAFE ®
Brake, the HOLD
function and hill start assist are not available, due to a malfunction.
ESP ®
will not stabilize the vehicle if it starts to skid or if a wheel
starts to spin.
The brake system continues to function normally, but without the
functions listed above.
ATTENTION ASSIST is deactivated.
XObserve the additional display messages in the multifunction
display.XDrive on carefully.XVisit a qualified specialist workshop.6
The red SRS warning
lamp is lit while the
engine is running. GRisk of injury
The restraint systems are malfunctioning. The air bags or ETDs
may either be triggered unintentionally or, in the event of an
accident, not be triggered at all.
XDrive on carefully.XVisit a qualified specialist workshop immediately.244Warning and indicator lamps in the instrument clusterOn-board computer and displays
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GWarning
Each tire, including the spare (if provided), should be checked every other week when cold and
inflated to the inflation pressure recommended by the vehicle manufacturer on the Tire and
Loading Information placard on the driver's door B-pillar or, if available, the tire inflation pressure
label on the inside of the fuel filler flap. If your vehicle has tires of a different size than the size
indicated on the Tire and Loading Information placard or, if available, the tire inflation pressure
label, you should determine the proper tire inflation pressure for those tires.
As an added safety feature, your vehicle has been equipped with a tire pressure monitoring
system (TPMS) that illuminates a low tire pressure warning lamp when one or more of your tires
are significantly underinflated. Accordingly, when the low tire pressure warning lamp illuminates,
you should stop and check your tires as soon as possible, and inflate them to the proper pressure.
Driving on a significantly underinflated tire causes the tire to overheat and can lead to tire failure.
Underinflation also reduces fuel efficiency and tire tread life, and may affect the vehicle's handling
and stopping ability. Please note that the TPMS is not a substitute for proper tire maintenance,
and it is the driver's responsibility to maintain correct tire pressure, even if underinflation has
not reached the level to trigger illumination of the TPMS low tire pressure warning lamp.
Your vehicle has also been equipped with a TPMS malfunction indicator to indicate when the
system is not operating properly. The TPMS malfunction indicator is combined with the low tire
pressure warning lamp. When the system detects a malfunction, the warning lamp will flash for
approximately one minute and then remain continuously illuminated. This sequence will continue
upon subsequent vehicle start-ups as long as the malfunction exists. When the malfunction
indicator is lit, the system may not be able to detect or signal low tire pressure as intended.
TPMS malfunctions may occur for a variety of reasons, including the installation of incompatible
replacement or alternate tires or wheels on the vehicle that prevent the TPMS from functioning
properly. Always check the TPMS malfunction warning lamp after replacing one or more tires or
wheels on your vehicle to ensure that the replacement or alternate tires and wheels allow the
TPMS to continue to function properly.
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braking, or sudden maneuvers, they could be
thrown around inside the vehicle and cause
injury to vehicle occupants.
Parcel nets cannot protect transported goods
in the event of an accident.
Parcel nets are located in the front-passenger
footwell and on the left-hand side of the trunk.
Through-loading feature in the rear
compartment (Cabriolet)
XFold down rear seat armrest =.XPull handle : and fold cover ;
downwards.
Rear bench seat through-loading
feature (Coupe)
Important safety notes
GWarning!
When expanding the cargo volume, always
fold the seat backrests fully forward.
Unless you are transporting cargo, the seat
backrests must remain properly locked in the
upright position.
In an accident, during hard braking or sudden
maneuvers, loose items will be thrown around
inside the vehicle. This can cause injury to
vehicle occupants unless the items are
securely fastened in the vehicle.
Always use the cargo tie-down rings.
The left-hand and right-hand rear seat
backrests can be folded down separately to
increase the trunk capacity.
Folding the rear seat backrest forward
iVehicles with memory function: when you
fold one or both parts of the rear seat
backrest forwards, the respective front
seat moves forward slightly, when
necessary, in order to avoid contact.
XVehicles without memory function: if
necessary, move the driver's or front-
passenger seat forwards.
XOpen the trunk.XPull right-hand or left-hand rear seat
backrest release handle :.
The corresponding rear seat backrest is
released.
XFold rear seat backrest ; forwards.XMove the driver's or front-passenger seat
back if necessary.
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Fastening the roof carrier
Vehicles with a steel roof
Vehicles with a panorama roof with power tilt/sliding panel
XOpen covers : carefully in the direction of
the arrow.
XFold covers : upwards.XOnly secure the roof carrier to the
anchorage points under covers :.
XObserve the manufacturer's installation
instructions.
Features
Cup holder
Points to observe before use
GWarning
In order to help prevent spilling liquids on
vehicle occupants and/or vehicle equipment,
only use containers that fit into the cup
holder. Use lids on open containers and do
not fill containers to a height where the
contents, especially hot liquids, could spill
during braking, vehicle maneuvers, or in an
accident. Liquids spilled on vehicle occupants
may cause serious personal injury. Liquids
spilled on vehicle equipment may cause
damage not covered by the Mercedes-Benz
Limited Warranty.
When not in use, keep the cup holder closed.
An open cup holder may cause injury to you
or others when contacted during braking,
vehicle maneuvers, or in an accident.
Keep in mind that objects placed in the cup
holder may come loose during braking,
vehicle maneuvers, or in an accident and be
thrown around in the vehicle interior. Objects
thrown around in the vehicle interior may
cause an accident and/or serious personal
injury.
Cup holder in the center console
Cup holder in the rear stowage box
Coupe (double cup holder, side by side)
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Dashboard socketXOpen the glove box (Y page 250).XLift up the cover of socket :.
An additional socket is installed in the center
console on vehicles without an ashtray with
cigarette lighter.
XTo open: slide cover : forwards until it
engages.
XLift up the cover of socket ;.XTo close: press cover : briefly at the
front.
The cover moves back.
Socket in the rear compartment
A socket is installed in the center console in
the rear compartment in vehicles with an
ashtray and a cigarette lighter.
XPull cover ; out by its top edge.XLift up the cover of socket :.
mbrace20
Important safety notes
! A license agreement must exist in order
to activate the mbrace service. Make sure
that your system is activated and ready for
use, and press the ï MB info call button
to register. If you cannot carry out any of
the steps mentioned, the system may not
be activated.
If you have any questions concerning
activation, please contact one of the
following service hotlines:
RUSA: Response Center under
866-990-9007
RCanada: Customer Service under
1-888-923-8367
Shortly after successfully registering with the
mbrace service, a user ID and password will
be sent to you by post. You can use this
password to log in to the mbrace section
under "Owners Online" at http://
www.mbusa.com21.
The mbrace system is available if:
Rit has been activated and is operational.
Activation requires an available cellular
phone network, a valid SIM card and a
20The system is called TELEAID in Canada.21USA only.
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service subscription to a surveillance
service provider.
R the battery is sufficiently charged.
R the corresponding cellular phone network
is available for transmitting data to the
customer center.
i Determining the location of the vehicle on
a map is only possible if there is sufficient
GPS reception and the vehicle position can
be forwarded to the customer center.
The mbrace system
The mbrace system provides three different
services:
R automatic and manual emergency call
R Roadside Assistance call
R MB info call
To control the volume during an mbrace call,
proceed as follows:
XPress the W or X button on the
multifunction steering wheel.
or
XUse the volume controller of COMAND.
You can find information and a description of
all available features under "Owners Online"
at http://www.mbusa.com 22
System self-test
After you have switched on the ignition, the
system carries out a self-diagnosis.
GWarning
A malfunction in the system has been
detected if any or all of the following
conditions occur:
R The indicator lamp in the SOS button does
not come on during the system self-test.
R The indicator lamp in Roadside Assistance
button F does not come on during the
system self-test.
R The indicator lamp in Information button
ï does not come on during the system
self-test.
R The indicator lamp in the SOS button,
Roadside Assistance button F, or
Information button ï remains
illuminated constantly in red after the
system self-test.
R The message Tele Aid Inoperative or
Tele Aid Not Activated appears in the
multifunction display after the system self-
test.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
case of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R USA: Response Center under the number
866-990-9007
R Canada: Customer Service under
1-888-923-8367.
Emergency call
Important safety notes
! A license agreement must exist in order
to activate the mbrace service. Make sure
that your system is activated and ready for
use, and press the ï MB info call button
to register. If you cannot carry out any of
the steps mentioned, the system may not
be activated.
If you have any questions concerning
activation, please contact one of the
following service hotlines:
R USA: Response Center under
866-990-9007
R Canada: Customer Service under
1-888-923-8367
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An emergency call is dialed automatically if
an air bag or Emergency Tensioning Device is
triggered.
i An automatically dialed mbrace
emergency call cannot be canceled.
An emergency call can also be dialed
manually.
Once the emergency call is in progress, the
indicator lamp in the SOS button flashes. The
Connecting Call message appears in the
multifunction display.
COMAND is muted.
Once a connection has been established, the
Call Connected message appears in the
multifunction display.
All important information on the emergency
is compiled, for example:
R current location of the vehicle (as
determined by the GPS system)
R vehicle model
R vehicle color
R vehicle identification number
A voice connection between the Response
Center and the occupants of the vehicle will
be established automatically soon after the
emergency call has been initiated. If the
vehicle occupants are responsive, the
Response Center attempts to get more
information on the emergency.
i If no vehicle occupant answers, an
ambulance is immediately sent to the
vehicle.GWarning
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Response Center
established, then the mbrace system could
not initiate an emergency call (e.g. the
relevant cellular phone network is not
available).
The message Call Failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
Making an emergency callXTo initiate an emergency call
manually: press cover : briefly to open.XPress SOS button ; briefly.
The indicator lamp in SOS button ;
flashes until the emergency call is ended.XWait for the voice connection with the
Response Center.XAfter the emergency call is ended, close
cover :.GWarning
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the SOS button. Carefully leave the
vehicle and move to a safe location. The
Response Center will automatically contact
local emergency officials with the vehicle's
approximate location if they receive an
automatic SOS signal and cannot make voice
contact with the vehicle occupants.
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Roadside Assistance call buttonXPress and hold Roadside Assistance
button : for more than two seconds.
A call to a Mercedes-Benz Roadside
Assistance Representative is initiated. The
indicator lamp in Roadside Assistance
button : flashes while the call is active.
The Connecting Call message appears in
the multifunction display and COMAND is
muted.
If a connection can be established, the Call
Connected message appears in the
multifunction display.
If a mobile phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Response
Center, for example:
R current location of the vehicle
R vehicle identification number
R vehicle model
R vehicle color
i The COMAND display shows that an
mbrace call is active. You can switch to the
navigation menu by pressing the NAVI
button on COMAND during the call. Spoken
commands are not available.
A voice connection is established between
the Mercedes-Benz Roadside Assistance
Representative and the vehicle occupants.
XDescribe the type of assistance needed.
The Mercedes-Benz Roadside Assistance
Representative either sends a qualified
Mercedes-Benz technician or organizes for
your vehicle to be transported to the nearest
authorized Mercedes-Benz Center. You may
be charged for services such as repair work
and/or towing. Further details are available
in your mbrace manual.
i If the indicator lamp in MB info call
button : flashes continuously and it was
not possible to establish a voice
connection to the Response Center, then
the mbrace system has failed to initiate a
Roadside Assistance call (e.g. the
corresponding cellular phone network is
not available). The Call Failed message
appears in the multifunction display.XTo end a call: press the ~ button on the
multifunction steering wheel.
or
XPress the corresponding button for ending
a phone call on COMAND.
i Sign and Drive services 23
: you are not
charged for services such as jump-starting,
providing a few gallons of fuel for a fuel tank
that has been run dry or changing a flat tire
with the vehicle's own spare tire.
MB Info call button
XPress and hold MB info call button : for
more than two seconds.
A call to the Response Center is initiated.
MB info call button indicator lamp :
flashes while the connection is being23 USA only.262FeaturesLoading, stowing and features
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established. The Connecting Call
message appears in the multifunction
display and COMAND is muted.
If a connection can be established, the Call
Connected message appears in the
multifunction display.
If a mobile phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Response
Center, for example:
R current location of the vehicle
R vehicle identification number
R vehicle model
R vehicle color
i The COMAND display shows that an
mbrace call is active. You can switch to the
navigation menu by pressing the NAVI
button on COMAND during the call. Spoken
commands are not available.
A voice connection between the Response
Center and the vehicle occupants is
established. You can obtain information on
how to operate your vehicle's systems, on the
location of the nearest authorized Mercedes-
Benz Center, and on further products and
services offered by Mercedes-Benz USA.
Further details on the mbrace system can be
found under http://www.mbusa.com 24
.
Log in under "Owners Online".
i If the indicator lamp in MB info call
button : flashes continuously and no
voice connection to the Response Center
has been established, then the mbrace
system has failed to initiate an MB info call
(e.g. the corresponding mobile phone
network is not available). The Call
Failed message appears in the
multifunction display.
XTo end a call: press the ~ button on the
multifunction steering wheel.
or
XPress the corresponding button for ending
a phone call on COMAND.
Call priority
An emergency call can still be initiated even
if a service call is currently active, e.g. a
Roadside Assistance call or an MB info call.
In this case, an emergency call will take
priority and override all other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency
call can only be terminated by the Response
Center. All other calls can be ended by
pressing the ~ button on the
multifunction steering wheel or the
corresponding button for ending a telephone
call on COMAND.
i When an mbrace call has been initiated,
COMAND is muted. The mobile phone is no
longer connected to COMAND. If you must
use your mobile phone, we recommend
that you do this only when the vehicle is
stationary and in a safe location.
Downloading destinations in COMAND
Destination Download gives you access to a
database with over 10 million points of
interest (POIs) which can be downloaded to
the navigation system of your vehicle. If you
know the destination, you can download the
address or obtain the location of points of
interest (POIs) or important destinations in
the surrounding area.
You are prompted to confirm route guidance
to the entered address.
The system calculates the route and
subsequently starts the route guidance with
the address entered.
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iIf you select No, the address can be stored
in the address book.
i The Destination Download function is
available if the corresponding cellular
phone network is available and data
transfer is possible.
Search & Send
"Search & Send" is a destination entry
service. You can find further information on
"Search & Send" in the separate COMAND
operating instructions.
Vehicle remote opening
If you have unintentionally locked your
vehicle (e.g. the SmartKey is inside the
vehicle) and a replacement key is not
available:
XContact the following service hotlines:
R USA: Response Center under the
number 866-990-9007
R Canada: Customer Service under
1-888-923-8367
You will be asked for your password.XReturn to your vehicle at the time arranged
with the Response Center.XPull the trunk handle for at least 20
seconds until the indicator lamp in the SOS
button ( Y page 260) flashes.
The Connecting Call message appears in
the multifunction display.
Alternatively, the vehicle can also be opened
via the Internet in the "Owners Online"
section using your ID number and
password 25
.
i Vehicle remote unlocking is only possible
if the corresponding cellular phone
network is accessible.
The SOS button flashes and the
Connecting Call message appears in the
multifunction display to confirm that the
command for vehicle remote unlocking has
been received.
If you pull the trunk handle for more than
20 seconds before receiving authorization
for remote unlocking, you must wait 15
minutes before you can pull on the handle
of the trunk lid again.
Vehicle remote closing in an emergency
If you forget to lock your vehicle but are no
longer in the vicinity of the vehicle, it can be
locked for you by the Response Center.
The vehicle can be locked remotely up to four
days after the ignition was last switched off.
XContact the following service hotlines:
R USA: Response Center under
866-990-9007
R Canada: Customer Service under
1-888-923-8367
You will be asked for your PIN.
The next time you are in your vehicle and
switch on the ignition, the Tele Aid Doors
locked by remote control message
appears in the multifunction display.
i The vehicle remote locking feature is
available when the relevant mobile phone
network is available and data connection is
possible.
Stolen Vehicle Recovery Services
If your vehicle has been stolen:
XContact the police.
The police will issue an incident report. This
report has a number.XThis number will be forwarded to the
Response Center together with your PIN.
The Response Center will then attempt to
covertly contact the mbrace system. The
Response Center contacts you and the
local law enforcement authority if the
vehicle is located. However, only the law25 USA only.264FeaturesLoading, stowing and features
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