service MERCEDES-BENZ E-Class COUPE 2011 C207 Owner's Manual
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2011, Model line: E-Class COUPE, Model: MERCEDES-BENZ E-Class COUPE 2011 C207Pages: 344, PDF Size: 14.06 MB
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Welcome to the world of Mercedes-Benz
Before you drive off, please familiarize
yourself with your vehicle and read this
manual, especially the safety and warning
notices. This will help you to obtain the
maximum pleasure from your vehicle and to
avoid endangering yourself and others.
The equipment or product designation of your
vehicle may vary depending on:
R model
R order
R country specification
R availability
Mercedes-Benz is constantly updating its
vehicles to the state of the art.
Mercedes-Benz therefore reserves the right
to introduce changes in the following areas:
R design
R equipment
R technical features
You cannot therefore base any claims on the
data, illustrations or descriptions contained
in this manual.
The following are integral parts of the vehicle:
R Operator's Manual
R Brief Instructions 1
R Service Booklet
R Supplements relating to vehicle equipment
Keep these documents in the vehicle at all
times. When you sell the vehicle, always pass
the documents on to the new owner.
The technical documentation team at
Daimler AG wishes you safe and pleasant
motoring.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company1 Canada only.2075843181
É2075843181eËÍ
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1, 2, 3 ...
12 V socket ........................................ 258
A
ABS (Anti-lock Braking System) Display message ............................ 220
Function/notes ................................ 64
Warning lamp ................................. 243
Accident (notes) ................................ 287
Active light function (display
message) ............................................ 225
Active service system see Service interval display
ADAPTIVE BRAKE ................................. 68
Adaptive Highbeam Assist Display message ............................ 226
Switching on/off ........................... 123
Switching on/off (on-board
computer) ...................................... 209
Air bags
Display message ............................ 218
Front air bag (driver, front
passenger) ....................................... 37
Important safety notes ....................36
Knee bag .......................................... 38
PASSENGER AIRBAG OFF
indicator lamp (only Canada) ...........47
PASSENGER AIRBAG OFF
indicator lamp (only USA) ................42
Pelvis air bag ................................... 40
Safety guidelines ............................. 35
Side impact air bag ..........................39
Window curtain air bag ....................41
AIRCAP ................................................. 97
AIRCAP (cleaning instructions) ........ 280
Air-conditioning system see Climate control
Air dehumidification
Activating/deactivating with
cooling ........................................... 139
Air distribution
Setting ........................................... 141
Airflow
Setting ........................................... 142
Air nozzles
see Air vents .................................. 145
Air pressure
see Tire pressure
Air-recirculation mode
Activating/deactivating .................144
AIRSCARF ........................................... 112
Setting the vents ........................... 147
Air vents ............................................. 145
Glove box ....................................... 146
Important safety information .........145
Rear ............................................... 146
Setting the AIRSCARF vents ..........147
Setting the center air vents ...........145
Setting the side air vents ...............146
Switching AIRSCARF on/off ..........112
Alarm system
see ATA
Alertness Assistant
see ATTENTION ASSIST
Anti-lock Braking System
see ABS
Anti-Theft Alarm system
see ATA
Anti-theft system
ATA (Anti-Theft Alarm system) .........71
Ashtray ............................................... 257
Assistance menu (on-board
computer) .......................................... 206
ATA (Anti-Theft Alarm system) Activating/deactivating ...................71
Function ........................................... 71
Switching off the alarm ....................71
ATTENTION ASSIST
Activating/deactivating (on-
board computer) ............................ 207
Display message ............................ 229
Function/notes ............................. 193
Audio menu (on-board computer) .... 204
AUTO lights see Light sensor
Automatic car wash .......................... 277
Automatic transmission Display message ............................ 236
Driving tips .................................... 158
Emergency running mode ..............162
Kickdown ....................................... 158
Malfunction .................................... 162
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D
Dashboard see Cockpit
Daytime running lamps
Display message ............................ 225
Switching on/off (on-board
computer) ...................................... 209
Delayed switch-off
Exterior lighting (on-board
computer) ...................................... 209
Interior lighting (on-board
computer) ...................................... 210
Digital speedometer ......................... 202
Display (cleaning instructions) ........ 282
Display messages Brakes ........................................... 220
Calling up (on-board computer) .....213
Clearing (on-board computer) ........213
Driving systems ............................. 229
Engine ............................................ 226
KEYLESS-GO .................................. 239
Lamps ............................................ 222
Safety systems .............................. 214
Service interval display ..................276
SmartKey ....................................... 238
Tires ............................................... 233
Vehicle ........................................... 236
Distance recorder ............................. 202
Distance warning lamp ..................... 247
DISTRONIC PLUS Deactivating ................................... 181
Display message ............................ 232
Displays in the multifunction
display ........................................... 180
Driving tips .................................... 182
Function/notes ............................. 174
Setting the specified minimum
distance ......................................... 179
Warning lamp ................................. 247
Door
Automatic locking ............................ 81
Automatic locking (on-board
computer) ...................................... 210
Display message ............................ 237
Emergency locking ........................... 82
Emergency unlocking .......................82
Opening (from inside) ......................81Door control panel
Overview .......................................... 32
Doors
Important safety notes ....................80
Drinking and driving ......................... 167
Drinks holder see Cup holder
Drive program
Automatic ...................................... 159
Manual ........................................... 160
Drive program display ...................... 157
Driving abroad ................................... 171
Driving on flooded roads .................. 170
Driving safety system BAS PLUS (Brake Assist System
PLUS) ............................................... 65
EBD (Electronic Brake force
Distribution) ..................................... 68
ESP ®
(Electronic Stability
Program) .......................................... 66
Important safety information ...........64
Driving safety systems
ABS (Anti-lock Braking System) .......64
ADAPTIVE BRAKE ............................. 68
BAS (Brake Assist System) ..............65
ETS (Electronic Traction System) .....67
Overview .......................................... 64
PRE-SAFE ®
Brake ............................. 68
Driving systems
ATTENTION ASSIST ........................193
Blind Spot Assist ............................ 194
Cruise control ................................ 172
DISTRONIC PLUS ........................... 174
Dynamic handling package with
sports mode .................................. 183
HOLD function ............................... 184
Parking Guidance ........................... 189
PARKTRONIC ................................. 186
Rear view camera .......................... 192
Driving tips ........................................ 158
DISTRONIC PLUS ........................... 182
Downhill gradients .........................168
Driving on flooded roads ................170
Wet road surface ........................... 168
Winter ............................................ 171
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Dynamic handling package with
sports mode ....................................... 183
E
EASY-ENTRY feature ......................... 113
Activating/deactivating (on-
board computer) ............................ 211
EASY-EXIT feature ............................. 113
Activating/deactivating (on-
board computer) ............................ 211
Crash-responsive ........................... 114
EBD (Electronic Brake force
Distribution) Display message ............................ 221
Function/notes ................................ 68
Electrical fuses
see Fuses
Electronic Brake force
see EBD
Electronic Stability Program
see ESP ®
Electronic Traction System
see ETS
Emergency call
see mbrace
Emergency closing
Soft top ............................................ 91
Emergency release
Trunk ............................................... 85
Vehicle ............................................. 82
Emergency running mode
Automatic transmission .................162
Emergency spare wheel
Storage location ............................ 288
Emergency tensioning device
Function ........................................... 57
Safety guidelines ............................. 35
Emissions purification
Service and warranty information ....18
Engine
Irregular running ............................ 155
Starting problems ..........................155
Starting the engine with the key ....153
Starting with KEYLESS-GO .............153
Switching off .................................. 165
Warning lamp Check Engine ..........245
Engine electronics
Malfunction .................................... 155
Engine number .................................. 334
Engine oil Adding ........................................... 274
Checking the oil level ..................... 273
Display message ............................ 228
Lubricant additives ........................337
Notes about oil grades ................... 337
Viscosity ........................................ 337
ESC (Electronic Stability Control)
see ESP ®
ESP ®
(Electronic Stability
Program) Activating/deactivating ...................67
Activating/deactivating (on-
board computer) ............................ 207
Display message ............................ 214
Important safety information ...........66
Warning lamp ................................. 243
ETS (Electronic Traction System) ....... 67
Exhaust check ................................... 168
Exhaust tail pipe (cleaning
instructions) ...................................... 282
Exterior lighting see Lights
Exterior mirrors
Adjusting ....................................... 114
Dipping (automatic) .......................115
Out of position ............................... 115
Storing settings (memory
function) ........................................ 116
Storing the parking position ..........115
Exterior view ........................................ 24
F
First-aid kit ......................................... 287
Flat tire Changing a wheel/mounting the
spare wheel ................................... 289
Preparing the vehicle .....................288
Raising the vehicle .........................290
Floormat ............................................. 269
Front fog lamp (display message) ... 224
Fuel
Additives ........................................ 336
Notes ............................................. 335
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Memory card (on-board computer) . 205
Memory function ............................... 116
Menu (on-board computer) Assistance ..................................... 206
Audio ............................................. 204
DISTRONIC PLUS ........................... 180
DVD ............................................... 205
Navigation ..................................... 203
Overview of menus ........................201
Service ........................................... 208
Settings ......................................... 208
Telephone ...................................... 205
Trip ................................................ 202
Message memory (on-board
computer) .......................................... 213
Messages see Display messages
Mirrors
Sun visor ........................................ 256
see Exterior mirrors or Rear-view mirror
MP3
Operating (on-board computer) .....205
see separate operating instructions
Multicontour seat .............................. 110
Multifunction display ........................ 200
Multifunction steering wheel Operating the on-board computer . 199
Overview .......................................... 28
N
Navigation On-board computer .......................203
see separate operating instructions
Neck level heating
see AIRSCARF
NECK-PRO head restraints
Operation ......................................... 51
Resetting after being triggered ........52
Notes on breaking-in a new
vehicle ................................................ 150
O
Occupant Classification System
(OCS) Faults ............................................... 46
Operation ......................................... 42
System self-test ............................... 45
Occupant safety
Children in the vehicle .....................58
System overview .............................. 34
Octane number (fuel) ........................ 336
Odometer ........................................... 202
Oil see Engine oil
On-board computer
Assistance menu ........................... 206
Audio menu ................................... 204
Convenience submenu ..................211
Display messages ..........................213
Factory settings ............................. 212
Important safety notes ..................198
Instrument cluster submenu ..........208
Lighting submenu .......................... 209
Message memory .......................... 213
Navigation menu ............................ 203
Operating video DVD .....................205
Operation ....................................... 199
Overview of menus ........................201
Service menu ................................. 208
Settings menu ............................... 208
Standard display submenu ............202
Telephone menu ............................ 205
Trip menu ...................................... 202
Vehicle submenu ........................... 210
Operating system
see On-board computer
Outside temperature
Display ........................................... 199
Overhead control panel
Overview .......................................... 31
Override feature
Rear side windows ...........................63
P
Paint code number ............................ 333
Paintwork (cleaning instructions) ... 279
Panic alarm .......................................... 63
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ReportingMalfunctions relevant to safety ........ 21
Reserve fuel
Display message ............................ 229
Warning lamp ................................. 245
Residual heat
Switching on/off ........................... 144
Restraint systems
see SRS
Reversing lamp (display message) .. 225
Roadside Assistance (breakdown) .... 19
Roll bar Display message ............................ 215
Operation ......................................... 50
Roller blind
see Roller sunblind
Roller sunblind
Opening/closing ............................ 102
Panorama roof with power tilt/
sliding panel .................................. 102
Rear window .................................. 256
Roof
see Soft top
Roof carrier ................................ 254, 255
Roof lining and carpets (cleaning
guidelines) ......................................... 284
Route see Route guidance (on-board
computer)
Route guidance (on-board
computer) .......................................... 203
S
Safety Children in the vehicle .....................58
Child restraint systems ....................59
Occupant Classification System
(OCS) ............................................... 42
Overview of occupant safety
systems ........................................... 34
Safety systems
see Driving safety systems
Seat belts
Adjusting the driver's and front-
passenger seat belt .........................56
Automatic comfort-fit feature ..........58
Belt force limiters ............................ 57
Cleaning ......................................... 284
Correct usage .................................. 53
Emergency Tensioning Devices ........ 57
Fastening ......................................... 54
Important safety guidelines .............53
Releasing ......................................... 56
Safety guidelines ............................. 35
Special seat belt retractor ...............61
Switching belt adjustment on/off
(on-board computer) ......................211
Warning lamp ................................. 241
Warning lamp (function) ................... 56
Seat heating
Indicator lamp (Malfunction) ..........112
Seats
Adjusting (electrically) ...................108
Adjusting the 4-way lumbar
support .......................................... 111
Adjusting the head restraint ..........108
Cleaning the cover .........................283
Correct driver's seat position ........106
Important safety notes ..................107
Multicontour seat .......................... 110
Storing settings (memory
function) ........................................ 116
Switching AIRSCARF on/off ..........112
Switching seat heating on/off .......111
Switching the seat ventilation on/
off .................................................. 112
Seat ventilation
Indicator lamp (Malfunction) ..........112
Sensors (cleaning instructions) ....... 282
Service indicator see Service interval display
Service interval display .................... 276
Displaying a service message (on-
board computer) ............................ 277
Service menu (on-board computer) . 208
Service products Brake fluid ..................................... 338
Capacities ...................................... 335
Coolant (engine) ............................ 338
Engine oil ....................................... 337
Fuel ................................................ 335
Important safety notes ..................334
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GVWR (Gross Vehicle Weight
Rating) (definition) .........................325
Increased vehicle weight due to
optional equipment (definition) ......324
Kilopascal (kPa) (definition) ...........325
Labeling (overview) ........................320
Load bearing index (definition) ......326
Load index ..................................... 323
Load index (definition) ...................325
Maximum loaded vehicle weight
(definition) ..................................... 325
Maximum load on a tire
(definition) ..................................... 325
Maximum permissible tire
pressure (definition) ....................... 325
Maximum tire load .........................318
Maximum tire load (definition) .......325
Optional equipment weight
(definition) ..................................... 326
PSI (pounds per square inch)
(definition) ..................................... 326
Replacing ....................................... 320
Service life ..................................... 305
Sidewall (definition) .......................326
Speed index (definition) .................325
Storing ........................................... 306
Structure and characteristics
(definition) ..................................... 324
Temperature .................................. 319
TIN (Tire Identification Number)
(definition) ..................................... 326
Tire bead (definition) ......................326
Tire pressure (definition) ................326
Tire pressures (recommended) ......324
Tire size (data) ............................... 327
Tire size designation, load-bearing
capacity, speed index ....................321
Tire tread ....................................... 305
Tire tread (definition) .....................326
Total load limit (definition) .............326
Traction ......................................... 319
Traction (definition) .......................326
Tread wear ..................................... 319
Uniform Tire Quality Grading
Standards ...................................... 318
Uniform Tire Quality Grading
Standards (definition) ....................324
Unladen weight (definition) ............325Wear indicator (definition) .............326
Wheel rim (definition) ....................325
Tires and wheels (important safety
information) ....................................... 304
Top Tether ............................................ 62
Towing Important safety guidelines ...........298
Installing the towing eye ................298
Removing the towing eye ...............299
Transmission position display ......... 157
Transmission positions .................... 157
Trip computer (on-board
computer) .......................................... 202
Trip odometer Calling up ....................................... 202
Resetting (on-board computer) ......203
Trunk
Automatic opening ........................... 84
Emergency release ..........................85
Important safety guidelines .............82
Locking separately ...........................84
Trunk lid
Display message ............................ 236
Trunk partition
Display message ............................ 237
General notes .................................. 96
Opening/closing .............................. 96
Turn signal (display message) ......... 223
Turn signals ....................................... 122
Type plate see Vehicle identification plate
U
Unlocking Emergency unlocking .......................82
From inside the vehicle (central
unlocking button) ............................. 81
V
Vanity mirror Sun visor ........................................ 256
Vehicle
Data acquisition ............................... 22
Emergency unlocking .......................82
Equipment ....................................... 18
Exterior view .................................... 24
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Product information
We recommend using genuine Mercedes-
Benz parts as well as conversion parts and
accessories explicitly approved by us for your
vehicle model.
We have tested these parts to determine their
reliability, safety and special suitability for
Mercedes-Benz vehicles. Despite ongoing
market research, Mercedes-Benz is unable to
assess other parts. We cannot therefore be
held responsible for them, even if in individual
cases an official approval or authorization by
governmental or other agencies should exist.
The use of non-approved parts could affect
your vehicle's operating safety. Mercedes-
Benz therefore recommends that you use
genuine Mercedes-Benz parts, conversion
parts and accessories that have been
approved for the type of vehicle. Genuine
Mercedes-Benz parts, approved conversion
parts and accessories are available from any
authorized Mercedes-Benz Center. In
addition, you will receive advice about
permissible technical modifications, and the
parts will be professionally installed.
Operator's Manual
Notes on the Operator's Manual
This Operator's Manual contains a great deal
of helpful information. We urge you to read it
carefully and familiarize yourself with the
vehicle before driving.
For your own safety and longer service life of
the vehicle, we urge you to follow the
instructions and warnings contained in this
Operator's Manual. Ignoring them could
result in damage to the vehicle or personal
injury to you or others. Vehicle damage
caused by failure to follow instructions is not
covered by the Mercedes-Benz Limited
Warranty.
Vehicle equipment
This manual describes all the standard and
optional equipment of your vehicle available
at the time of publication of the Operator's
Manual. Country-specific differences are
possible. Note that your vehicle may not be
equipped with all functions described. This
also refers to safety-related systems and
functions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations. All the systems
found in your vehicle are listed in the original
purchase agreement of your vehicle. Should
you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operating Instructions and the
Maintenance Booklet are important
documents and should be kept in the vehicle.
Service and vehicle operation
Service and literature
The Service and Warranty Information
booklet contains detailed information about
the warranties covering your vehicle. Your
authorized Mercedes-Benz Center will
replace and repair any factory-fitted parts
based on the terms and conditions of the
following warranties:
R New Vehicle Limited Warranty
R Emission System Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont
R State Warranty Enforcement Laws (Lemon
Laws)
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Information for customers in
California
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18 000 miles
(approximately 29 000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:(1)the same substantial defect or
malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair.(2)the same substantial defect or
malfunction of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified Mercedes-Benz in writing of the
need for its repair.(3)the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Information
Booklet describes all necessary maintenance
work that should be performed at regular
intervals.
Always have the Service and Warranty
Information Booklet with you when you bring
the vehicle to an authorized Mercedes-Benz
Center. The service advisor will record each
service in the Service and Warranty
Information Booklet for you.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program provides factory-trained technical
help in the event of a breakdown. Calls to the
toll-free Roadside Assistance number will be
answered by Mercedes-Benz Customer
Assistance Representatives 24 hours a day,
365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information refer to the
Mercedes-Benz Roadside Assistance
Program brochure (in the USA) or the
Roadside Assistance section of the Service
and Warranty Information Booklet (in
Canada) You will find both in your vehicle
literature portfolio.
Change of address or ownership
In the event of a change of address, be sure
to send in the "Change of Address Notice"
found in the Service and Warranty
Information Booklet, or simply call the
Mercedes-Benz Customer Assistance Center
(in the USA) at 1-800-FOR-MERCedes
(1-800-367-6372) or Customer Service (in
Canada) at 1-800-387-0100. This will assist
us in contacting you in a timely manner
should the need arise.
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If you sell your Mercedes, please leave all
literature with the vehicle to make it available
to the next operator.
If you bought this vehicle used, be sure to
send in the "Notice of Purchase of Used Car"
found in the Service and Warranty
Information Booklet, or call the Mercedes-
Benz Customer Assistance Center (in the
USA) at 1-800-FOR-MERCedes
(1-800-367-6372) or Customer Service (in
Canada) at 1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R Service facilities or replacement parts may
not be readily available.
R Unleaded gasoline for vehicles with
catalytic converters may not be available.
The use of leaded fuels can damage the
catalytic converter.
R Gasoline may have a considerably lower
octane rating. Improper fuel can cause
engine damage.
Certain Mercedes-Benz models are available
for delivery in Europe under our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses:
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Operating safety
Safety notes
GWarning
Work improperly carried out on electronic
components and associated software could
cause them to cease functioning. Because the
vehicle's electronic components are
interconnected, any modifications made may
produce an undesired effect on other
systems. Electronic malfunctions could
seriously impair the operating safety of your
vehicle.
Contact an authorized Mercedes-Benz Center
for repairs or modifications to electronic
components.
Other improper work or modifications on the
vehicle could also have a negative impact on
the operating safety of the vehicle.
Some safety systems only function when the
engine is running. You should therefore never
turn off the engine while driving.
GWarning
Heavy blows against the vehicle underbody or
tires/wheels may cause serious damage and
impair the operating safety of your vehicle.
Such blows can be caused, for example, by
running over an obstacle, road debris or a
pothole. If you feel a sudden significant
vibration or ride disturbance, or you suspect
that damage to your vehicle has occurred:
R turn on your hazard warning flashers.
R slow down carefully.
R drive with caution to an area which is a safe
distance from the road.
Inspect the vehicle underbody and tires/
wheels for possible damage. If the vehicle
appears unsafe, have it towed to the nearest
authorized Mercedes-Benz Center or other
qualified maintenance or repair facility for
further inspection or repairs.
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