stop start MERCEDES-BENZ E-Class COUPE 2012 C207 Owner's Guide

Problems with the engineProblemPossible causes/consequences and M SolutionsThe engine does not
start. The starter motor
can be heard.R There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.XBefore attempting to start the engine again, turn the SmartKey
in the ignition back to position 0 or press the Start/Stop button
repeatedly until all indicator lamps in the instrument cluster go
out.XTry to start the engine again ( Y page 146). Avoid excessively
long and frequent attempts to start the engine as these will drain
the battery.
If the engine does not start after several attempts:
XConsult a qualified specialist workshop, e.g. an authorized
Mercedes-Benz Center.The engine does not
start. You cannot hear
the starter motor.The on-board voltage is too low because the battery is too weak
or discharged.XJump-start the vehicle ( Y page 299).
If the engine does not start despite attempts to jump-start it:
XConsult a qualified specialist workshop, e.g. an authorized
Mercedes-Benz Center.The starter motor was exposed to a thermal load that was too high.XAllow the starter motor to cool down for approximately two
minutes.XTry to start the engine again.
If the engine still does not start:
XConsult a qualified specialist workshop, e.g. an authorized
Mercedes-Benz Center.148DrivingDriving and parking

Problems with the transmissionProblemPossible causes/consequences and M SolutionsThe transmission has
problems shifting gear.The transmission is losing oil.XHave the transmission checked at a qualified specialist
workshop, e.g. an authorized Mercedes-Benz Center,
immediately.The acceleration ability
is deteriorating.
The transmission no
longer changes gear.The transmission is in emergency mode.
It is only possible to shift into second gear and reverse gear.XStop the vehicle.XShift the transmission to position P.XSwitch off the engine.XWait at least 10 seconds before restarting the engine.XShift the transmission to position D or R.
If D is selected, the transmission shifts into second gear; if R is
selected, the transmission shifts into reverse gear.XHave the transmission checked at a qualified specialist
workshop, e.g. an authorized Mercedes-Benz Center,
immediately.Releasing the parking lock manually
In the event of an electrical malfunction, it is
possible to release the selector lever lock
manually to move it out of position P, e.g. if
you wish to tow the vehicle away.
! Do not use any sharp-edged objects to
remove the selector lever gaiter from the
center console. This could damage the
selector lever gaiter.
XApply the parking brake.XPry off selector lever gaiter : with a flat,
blunt object, (e.g. a screwdriver wrapped in
cloth) from the right-hand edge, pulling it
up and out.XPress release buttons ; down and
simultaneously move the selector lever out
of position P.
The selector lever can now be moved freely
until it is returned to position P.
Refueling
Important safety notes
GWARNING
Gasoline is highly flammable and poisonous.
It burns violently and can cause serious
personal injury.
Never allow sparks, flames or smoking
materials near gasoline.
Refueling155Driving and parkingZ

Problems with fuel and the fuel tankProblemPossible causes/consequences and M SolutionsFuel is leaking from the
vehicle.GRisk of explosion or fire
The fuel line or the fuel tank is defective.
XTurn the SmartKey to position 0(Y page 145) in the ignition lock
immediately and remove it.XDo not restart the engine under any circumstances.XConsult a qualified specialist workshop.The fuel filler flap
cannot be opened.The fuel filler flap is not unlocked.
or
The SmartKey battery is discharged.XUnlock the vehicle ( Y page 70).
or
XUnlock the vehicle using the mechanical key ( Y page 73).The fuel filler flap is unlocked, but the opening mechanism is
jammed.XConsult a qualified specialist workshop.Parking
Important safety notes
GWARNING
Do not park this vehicle in areas where
combustible materials can come into contact
with the hot exhaust system. Do not park the
vehicle on dry grassland or harvested grain
fields. Combustible materials, such as grass,
hay or leaves could be ignited by the hot
exhaust system and cause a vehicle fire.
Unintended vehicle movement can cause
serious personal injury or damage to the
vehicle or the vehicle drivetrain. To reduce
such risks, always do the following before
turning off the engine and leaving the vehicle:
R keep your right foot on the brake pedal.
R engage the parking brake.
R shift the automatic transmission to park
position P.
R slowly release the brake pedal.
Rwhen parked on an incline, always turn the
front wheels towards the road curb.
R turn the SmartKey in the ignition lock to
position 0 and remove the SmartKey from
the ignition lock, or press the KEYLESS-GO
Start/Stop button.
R take the SmartKey with you and lock the
vehicle when leaving.
Switching off the engine
Important safety notes
GWARNING
Do not turn off the engine before the vehicle
has come to a complete stop. With the engine
not running, there is no power assistance for
the brake and steering systems. In this case,
it is important to keep in mind that a
considerably higher degree of effort is
necessary to brake and steer the vehicle.
158ParkingDriving and parking

Vehicles with manual transmissionXShift to either first gear or reverse gear R.XTurn the SmartKey to position 0 in the
ignition lock and remove it.
The immobilizer is activated.XApply the parking brake firmly.
Vehicles with automatic transmission
XApply the parking brake firmly.XShift the transmission to position P.
Using the SmartKey
XTurn the SmartKey to position 0 in the
ignition lock and remove it.
The immobilizer is activated.
i The SmartKey can only be removed if the
transmission is in position P.
Using KEYLESS-GO
XPress the Start/Stop button (Y page 145).
The engine stops and all the indicator
lamps in the instrument cluster go out.
i When the driver's door is closed, this
corresponds to SmartKey position 1. When
the driver's door is open, it corresponds to
SmartKey position 0 or "SmartKey
removed".
If you attempt to switch off the engine while
the selector lever is in a position other than
P , a message appears in the multifunction
display and you hear a tone.
Parking brake
GWARNING
Engaging the parking brake while the vehicle
is in motion can cause the rear wheels to lock
up. You could lose control of the vehicle and
cause an accident. In addition, the vehicle's
brake lights do not light up when the parking
brake is engaged.
GWARNING
When leaving the vehicle, always remove the
SmartKey from the starter switch, take it with
you, and lock the vehicle. Do not leave
children unattended in the vehicle, or with
access to an unlocked vehicle. Children could
release the parking brake and/or shift the
automatic transmission out of park position
P , either of which could result in an accident
and/or serious personal injury.
XTo apply: depress parking brake ; firmly.
When the engine is running, the $ (USA
only) or J (Canada only) indicator lamp
lights up in the instrument cluster.XTo release: depress the brake pedal and
keep it depressed.XPull release handle :.
When the ignition is switched on or the
engine is running, the $ (USA only) or
J (Canada only) indicator lamp goes out
in the instrument cluster.
Parking the vehicle for a long period
If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharge.
XConnect a trickle charger.
i You can obtain information about trickle
chargers from a qualified specialist
workshop, e.g. an authorized Mercedes-
Benz Center.
Parking159Driving and parkingZ

Wet roadsGWARNING
After driving in heavy rain for some time
without applying the brakes or through water
deep enough to wet brake components, the
first braking action may be somewhat
reduced. You have to depress the brake pedal
more firmly. Maintain a safe distance from
vehicles in front.
After driving on a wet road or having the
vehicle washed, brake firmly while paying
attention to the traffic conditions. This will
warm up the brake discs, thereby drying them
more quickly and protecting them against
corrosion.
Limited braking performance on salt-
treated roads
GWARNING
The layer of salt on the brake discs and the
brake pads/linings may cause a delay in the
braking effect, resulting in a significantly
longer braking distance, which could lead to
an accident.
To avoid this danger, you should:
R occasionally brake carefully, without
putting other road users at risk, when you
are driving on salted roads. This helps to
remove any salt that may have started to
build up on the brake discs and the brake
pads/linings.
R maintain a greater distance to the vehicle
ahead and drive with particular care.
R carefully apply the brakes at the end of a
trip and immediately after commencing a
new trip, so that salt residues are removed
from the brake discs.
Servicing the brakes
! If the red brake warning lamp lights up in
the instrument cluster and you hear a
warning tone while the engine is running,
the brake fluid level may be too low.
Observe additional warning messages in
the multifunction display.
The brake fluid level may be too low due to
brake pad wear or leaking brake lines.
Have the brake system checked
immediately. This work should be carried
out at an authorized Mercedes-Benz
Center.
All checks and maintenance work on the
brake system must be carried out at a
qualified specialist workshop. This work
should be carried out at an authorized
Mercedes-Benz Center.
Have the brake pads replaced and the brake
fluid renewed at a qualified specialist
workshop, e.g. an authorized Mercedes-Benz
Center.GWARNING
If brake pads or brake fluid other than those
recommended are used, the braking
properties of the vehicle can be degraded to
an extent that safe braking is substantially
impaired. This could result in an accident.
! As the ESP ®
system operates
automatically, the engine and the ignition
system must be switched off (SmartKey in
position 0 or 1 in the ignition lock or Start/
Stop button in position 0 or 1) when:
R testing the parking brake on a brake
dynamometer.
R you intend to have the vehicle towed with
one of the axles raised.
Braking maneuvers triggered automatically
by ESP ®
may seriously damage the brake
system.
If your brake system is subject only to
moderate loads, you should test the
functionality of your brakes at regular
intervals by pressing firmly on the brake pedal
at high speeds. This improves the grip of the
brake pads.
162Driving tipsDriving and parking

Changing lanes
If you wish to change to the passing lane (in
left-hand-drive vehicles, the passing lane is
the left-hand lane), DISTRONIC PLUS
supports you if:
R you are driving faster than 40 mph
(60 km/h).
R DISTRONIC PLUS is maintaining the
distance to a vehicle in front.
R you switch on the appropriate turn signals.
R DISTRONIC PLUS does not detect a danger
of collision.
If these conditions are met, your vehicle is
accelerated. Acceleration will be interrupted
if changing lanes takes too long or if the
distance between your vehicle and the
vehicle in front becomes too small.GWARNING
DISTRONIC PLUS and Active Blind Spot Assist
are only aids designed to assist driving.
They do not relieve you of the responsibility
of paying attention. The driver remains fully
responsible for the vehicle's distance from
other vehicles, the vehicle's speed and for
braking in good time. Always pay attention to
traffic conditions and your surroundings.
Otherwise, you may fail to recognize dangers
in time, cause an accident and injure yourself
and others.
Stopping
GWARNING
Never get out of the vehicle when DISTRONIC
PLUS is activated.
DISTRONIC PLUS must also never be
operated, activated or deactivated by a
passenger or from outside the vehicle.
DISTRONIC PLUS does not replace the
parking brake and must not be used for
parking.
The DISTRONIC PLUS braking effect is
canceled and the vehicle can start moving if:
R DISTRONIC PLUS is deactivated using the
cruise control lever.
R you accelerate.
R there is a malfunction in the system or an
interruption in the power supply, e.g.
battery failure.
R the electrical system in the engine
compartment, the battery or the fuses are
tampered with.
R the battery is disconnected.
If you wish to leave the vehicle or park it,
deactivate DISTRONIC PLUS and secure the
vehicle against rolling away.
If DISTRONIC PLUS detects that the vehicle
in front is stopping, it brakes your vehicle until
it is stationary.
Once your vehicle is stationary, it remains
stationary and you do not need to depress the
brake.
i Depending on the specified minimum
distance, your vehicle will come to a
standstill at a sufficient distance behind the
vehicle in front. The specified minimum
distance is set using the control on the
cruise control lever.
You will see a warning message in the
multifunction display if DISTRONIC PLUS is
activated and:
R the driver's door is open and the driver's
seat belt is unfastened.
R the engine is switched off.
R the hood is opened.
Shift to 'P'XMove the selector lever to P to prevent the
vehicle from rolling away.
DISTRONIC PLUS is deactivated. The
warning message in the multifunction
display disappears.170Driving systemsDriving and parking

Left control panel=
;R Calls up the menu and menu bar9
:Press briefly:
R Scrolls through lists
R Selects a submenu or function
R In the Audio menu: selects a
stored station, an audio track or
a video scene
R In the Tel (telephone) menu:
switches to the phone book and
selects a name or telephone
number9
:Press and hold:
R In the Audio menu: selects the
previous/next station or selects
an audio track or a video scene
using rapid scrolling
R In the Tel (telephone) menu:
starts rapid scrolling through the
phone bookaR Confirms a selection/display
message
R In the Tel (telephone) menu:
switches to the telephone book
and starts dialing the selected
number
R In the Audio menu: stops the
station search function at the
desired station
Right control panel
~R Rejects or ends a call
R Exits phone book/redial
memory6R Makes or accepts a call
R Switches to the redial memoryW
XR Adjusts the volume8RMute
Back button
%Press briefly:
R Back
R Switches off the Voice Control
System
R Hides display messages or calls
up the last Trip menu function
used
R Exits the telephone book/redial
memory%Press and hold:
R Calls up the standard display in
the Trip menu
Multifunction display
Values and settings as well as display
messages are shown in the multifunction
display.
:Description field;Menu bar=Drive program?Outside temperature or speed
( Y page 208)ATransmission position198Displays and operationOn-board computer and displays

You will see one of the following display
messages in the multifunction display:
R Telephone Ready or the name of the
network provider: the mobile phone has
found a network and is ready to receive.
R Phone No Service : no network is
available, or the mobile phone is searching
for a network.
Accepting a call
If someone calls you when you are in the Tel
menu, a display message appears in the
multifunction display, for example:
XPress the 6 button on the steering
wheel to accept an incoming call.
If you are not in the Tel menu, you can still
accept a call.
Rejecting or ending a call
XPress the ~ button on the steering
wheel.
If you are not in the Tel menu, you can still
reject or end a call.
Dialing a number from the phone book
If your mobile phone is able to receive calls,
you can search for and dial a number from the
phone book in COMAND at any time.
XCopy the telephone book of the mobile
phone into the audio system or to COMAND
(see the separate operating instructions).
Copy the telephone book of the mobile
phone to COMAND (see the separate
operating instructions).XPress the = or ; button on the
steering wheel to select the Tel menu.XPress the 9, : or a button to call
up the phone book.XPress the 9 or : button to select the
desired name.
To start scrolling rapidly, press and hold the
9 or : button for longer than one
second. After a short time, the rapid scroll
speeds up.
Rapid scrolling stops when you release the
button or reach the end of the list.XIf only one telephone number is stored
for a name: press the 6 or a button
to start dialing.
or
XIf there is more than one number for a
particular name: press the 6 or a
button to display the numbers.XPress the 9 or : button to select the
number you want to dial.XPress the 6 or a button to start
dialing.
or
XIf you do not want to make a call: press
the ~ or % button.
Redialing
The on-board computer saves the last names
or numbers dialed in the redial memory.
XPress the = or ; button on the
steering wheel to select the Tel menu.XPress the 6 button to switch to the
redial memory.XPress the 9 or : button to select the
desired name or number.XPress the 6 or a button to start
dialing.
or
XIf you do not want to make a call: press
the ~ or % button.Menus and submenus205On-board computer and displaysZ

Display messagesPossible causes/consequences and M Solutions$ (USA
only) J (Canada
only)
Brake ImmediatelyA malfunction has occurred while the HOLD function or
DISTRONIC PLUS is active.
A tone may also sound at regular intervals. The tone becomes
louder if you attempt to lock the vehicle.
You cannot start the engine.XPaying attention to the traffic situation, immediately depress the
brake pedal firmly and hold until the display message
disappears.XPrevent the vehicle from rolling away before you leave it
( Y page 292).
You can restart the engine.$ (USA
only) J (Canada
only)
Check Brake Fluid
LevelGRisk of accident
There is not enough brake fluid in the brake fluid reservoir.
Additionally, the red $ (USA only)/ J (Canada only)
warning lamp lights up in the instrument cluster and a warning
tone sounds.
XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.XEngage the parking brake.XConsult a qualified specialist workshop.XDo not add brake fluid. This will not rectify the malfunction.GWARNING
Driving with the message Check Brake Fluid Level displayed can result in an accident. Have
your brake system checked immediately.
Do not add brake fluid before checking the brake system. Overfilling the brake fluid reservoir can
result in spilling brake fluid on hot engine parts and the brake fluid catching fire. You can be
seriously burned.
216Display messagesOn-board computer and displays

Display messagesPossible causes/consequences and M Solutions?
Coolant Level Low
Stop Vehicle Turn
Engine OffThe coolant is too hot.XPull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.XMake sure that the air supply to the engine radiator is not
blocked, e.g. by snow, slush or ice.XWait until the display message disappears before restarting the
engine. Otherwise, there is a risk of engine damage.XPay attention to the coolant temperature display.XIf the temperature increases again, visit a qualified specialist
workshop immediately.The poly-V-belt may have torn.XPull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.XOpen the hood.XCheck whether the poly-V-belt is torn.
If the poly-V-belt is torn:
! Do not continue driving. The engine could otherwise overheat.
XConsult a qualified specialist workshop.
If the poly-V-belt is not damaged:
XWait until the display message disappears before restarting the
engine. Otherwise, there is a risk of engine damage.XPay attention to the coolant temperature display.XVisit a qualified specialist workshop.GWARNING
Driving when your engine is overheated can cause some fluids which may have leaked into the
engine compartment to catch fire. You could be seriously burned.
Steam from an overheated engine can cause serious burns which can occur just by opening the
engine hood. Stay away from the engine if you see or hear steam coming from it.
Stop the vehicle in a safe location away from other traffic. Turn off the engine, get out of the
vehicle and do not stand near the vehicle until the engine has cooled down.
! If the coolant temperature exceeds 248 ‡(120 †) do not continue driving. The engine will
otherwise be damaged.
226Display messagesOn-board computer and displays