towing MERCEDES-BENZ E-CLASS COUPE 2012 Workshop Manual

The vehicle tool kit contains:
R
Cabriolet: straps for emergency release of
the soft top
R Foldable wheel chock
R Fuse allocation chart
R Jack
R Centring pin
R One pair of gloves
R wheel wrench
R Towing eye Flat tyre
Preparing the vehicle
Information on changing a wheel/fitting
(Y page 346).
Vehicle preparation is not necessary on vehi-
cles with MOExtended tyres.
Your vehicle may be equipped with:
R MOExtended tyres (tyres with run-flat char-
acteristics) (Y page 324)
R a TIREFIT kit (Y page 325)
R an emergency spare wheel (only for certain
countries) (Y page 363)
X Stop the vehicle as far away as possible
from traffic on solid, non-slippery and level
ground.
X Switch on the hazard warning lamps.
X Apply the parking brake.
X Bring the frontw heels into the straight-
ahead position.
X Shift the transmission to position P.
X Switch off the engine.
X Vehicles without KEYLESS-GO: remove
the key from the ignition lock.
X Vehicles with KEYLESS-GO: open the
driver's door.
The on-board electronics have status 0,
which is the same as the key having been
removed. X
Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
(Y page 159).
X All occupants must get out of the vehicle.
Make sure that they are not endangered as
they do so.
X Make sure that no one is near the danger
area while a wheel is being changed. Any-
one who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.
X Get out of the vehicle. Pay attention to traf-
fic conditions when doing so.
X Close the driver's door.
X Place the warning triangle a suitable dis-
tance away (Y page 322). Observe legal
requirements. MOExtended tyres (tyres with run-flat
characteristics)
G
WARNING
When driving in emergency mode, the driving
characteristics deteriorate, e.g. when corner-
ing, accelerating quickly and when braking.
There is a risk of accident.
Do not exceed the stated maximum speed.
Avoid abrupt steering and driving manoeu-
vres, and driving over obstacles (kerbs, pot-
holes, off-road). This applies in particular to a
laden vehicle.
Stop driving in emergency mode if:
R you hear banging noises.
R the vehicle starts to shake.
R you see smoke and smell rubber.
R ESP ®
is intervening constantly.
R there are tears in the sidewalls of the tyre.
After driving in emergency mode, have the
wheel rims checked at a qualified specialist
workshop with regard to their further use. The
faulty tyre must be replaced.
With MOExtended tyres (tyres with run-flat
characteristics), you can continue to drive 324
Flat tyreBreakdown assistance

Towing and tow-starting
Important safety notes
G
WARNING
If you tow the vehicle, you must use a rigid
towing ba rif:
R the engine is not running.
R there is a brake system malfunction.
R there is a malfunction in the power supply
or the vehicle's electrical system.
The power assistance for the steering and the
brake force booster do not work when the
engine is not running. You will need more
force to steer and brake, you may have to
depress the brake pedal with maximu mforce.
Before towing away, make sure that the steer-
ing can be moved and is not locked.
If you tow or tow-start another vehicle, its
weight must not exceed the maximum per-
missible gross vehicle weight of your vehicle. G
WARNING
The vehicle is braked when the HOLD function
or DISTRONIC PLUS is activated. Therefore,
deactivate HOLD and DISTRONIC PLUS if the
vehicle is to be towed.
! Only secure the tow rope or towing bar to
the towing eyes. The vehicle may otherwise
be damaged.
! Observe the following points when towing
with a tow rope:
R secure the tow rope on the same side on
both vehicles.
R the tow rope must not be longer than is
legally permitted. It should be marked in
the middle, e.g. with a white cloth
(30 x30c m) so thatothe rroad users are
aware that a vehicle is being towed.
R the tow rope may only be attached to the
towing eyes.
R observe the brake lamps of the towing
vehicle while driving. Always maintain a distance so that the tow rope does not
sag.
R do not use steel cables or chains to tow
your vehicle. The vehicle could be dam-
aged.
! Do not use the towing eye for recovery,
this could damage the vehicle. If in doubt,
recover the vehicle with acrane.
! Pull away smoothly when towing away or
tow-starting a vehicle. If the tractive power
is too high, the vehicles could be damaged.
! On vehicles with KEYLESS-GO, use the
key instead of the Start/Stop button. Turn
the key to position 2in the ignitio nlock and
shift the automatic transmission to N.
Then, turn the key back to 0and leave it in
the ignition lock.
! You may tow the vehicle for a maximum
of 50km. A towing speed of 50 km/h must
not be exceeded.
For towing distances over 50 km, the entire
vehicle must be lifted up and transported.
! If you tow or tow-start another vehicle, its
weight must not exceed the maximu mper-
missible gross vehicle weight of your vehi-
cle.
Information on your vehicle's gross vehicle
weight rating can be found on the vehicle
identification plate (Y page 371).
Observe the legal requirement sfor the rele-
vant countries when towing and tow-starting.
It is better to have the vehicle transported
than to have it towed.
If the vehicle has suffered transmission dam-
age, have it transported on a transporter or
trailer.
When towing a vehicle with an automatic
transmission, the transmission must be in
position N. Towing and tow-starting
333Breakdown assistance Z

The battery must be connected and charged.
Otherwise, you:
R cannot turn the key in the ignition lock to
position 2
R cannot shift the transmission to position
N on vehicles with automatic transmission
Vehicles with automatic transmission:
release the selector lever lock manually to
move it out of position P(Y page 173).
i Deactivate the automatic locking feature
(Y page 84). You could otherwise be locked
out when pushing or towing the vehicle.
Deactivate tow-away protection
(Y page 71) before the vehicle is towed. Fitting/removing the towing eye
Fitting the towing eye G
WARNING
The exhaust tail pipe may be hot. You could
burn yourself if you touch the tail pipe. Be
particularly careful when removing the rear
cover. Example: Cabriolet, towing eye covers Vehicles with a trailer tow hitch: if you intend
to use the vehicle for towing, fold out the ball
coupling and connect the towbar to it
(Y
page 222).
The mountings for the removable towing eyes
are located in the bumpers. They are at the
front and at the rear, under the covers.
X Remove the towing eye from the vehicle
tool kit (Y page 323).
X Press the mark on cover :inwards in the
direction of the arrow.
X Take cover :off the opening.
X Screw the towing eye in clockwise to the
stop and tighten it.
Removing the towing eye X
Loosen the towing eye and unscrew it.
X Position cover :on the bumper and press
it until it engages.
X Place the towing eye in the vehicle tool kit. Towing the vehicle with the rear axle
raised
! The ignition must be switched off if you
are towing the vehicle with the rear axle
raised. Intervention by ESP ®
could other-
wise damage the brake system.
X Switch on the hazard warning lamps
(Y page 127).
X Turn the key in the ignition lock to position
0 and remove the key from the ignition
lock.
X When leaving the vehicle, take the key or
the KEYLESS-GO key with you.
When towing your vehicle with the rear axle
raised, it is importan tthat you observe the
safety instructions (Y page 333).334
Towing and tow-startingBreakdown assistance

Towing the vehicle with both axles on
the ground G
WARNING
The powe rassistance for the steering and the
brake force booster do not work when the
engine is not running. You will then need
much more effort to brake and steer the vehi-
cle. Adapt your style of driving accordingly.
It is important that you observe the safety
instructions when towing away your vehicle
(Y page 333).
X Switch on the hazard warning lamps
(Y page 127).
i When towing with the hazard warning
lamps switched on, use the combination
switch as usual to signal achange of direc-
tion. In this case, only the turn signals for
the desired direction flash. When the com-
bination switch is reset, the hazard warning
lamps start flashing again.
X Turn the key to position 2in the ignition
lock.
X When the vehicle is stationary, depress the
brake pedal and keep it depressed.
X Vehicles with manual transmission:
depress the clutch pedal.
X Engage neutral.
or
X Vehicles with automatic transmission:
shift the automatic transmission to posi-
tion N.
X Release the brake pedal.
X Release the parking brake. Transporting the vehicle
! Only lash the vehicle down by the wheels
or wheel rims, not by parts of the vehicle
such as axle or steering components. Oth-
erwise, the vehicle could be damaged.
The towing eyes or trailer tow hitch can be
used to pull the vehicle onto a trailer or trans-
porter if you wish to transport it. X
Vehicles with manual transmission:
shift to neutral.
X Vehicles with automatic transmission:
turn the key to position 2in the ignition
lock.
X Move the selector lever to N.
As soon as the vehicle is loaded:
X Prevent the vehicle from rolling away by
applying the parking brake.
X Vehicles with manual transmission:
engage first or reverse gear.
X Vehicles with automatic transmission:
move the selector lever to P.
X Turn the key in the ignition lock to position
0and remove the key from the ignition
lock.
X Secure the vehicle. Tow-starting (emergency engine
starting)
! Vehicles with automatic transmission
must not be tow-started. The transmission
may otherwise be damaged.
When tow-starting, it is important that you
observe the safety instructions (Y page 333)
and the legal requirements in each respective
country.
X Switch on the hazard warning lamps
(Y page 127).
X Fit the towing eye (Y page 334).
X Secure the rigid towing bar or the towing
rope.
X Depress and hold the brake pedal.
X Turn the key to position 2in the ignition
lock.
X Depress the clutch pedal and keep it
depressed.
X Engage neutral.
X Release the brake pedal.
X Tow-start the vehicle.
X Engage second gear. Towing and tow-starting
335Breakdown assistance Z

X
Release the clutch pedal slowly; do not
depress the accelerato rpedal while doing
so.
The engine is started.
X Depress the clutch pedal and shift to neu-
tral.
X Stop at a suitable place.
X Depress the parking brake.
X Remove the rigid towing bar or towing rope.
X Remove the towing eye (Y page 334).
X Switch off the hazard warning lamps.
Before tow-starting the following conditions
must be fulfilled:
R the battery is connected.
R the engine has cooled down.
R the exhaust system has cooled down.
You can find information on "Jump-starting"
at (Y page 331). Electrical fuses
Important safety notes
G
WARNING
Only use fuses that have been approved for
Mercedes-Benz vehicles and which have the
correct fuse rating for the systems con-
cerned. Do not attempt to repair or bridge
faulty fuses. Using fuses which have not been
approved or attempting to repair or bridge
faulty fuses could cause the fuse to be over-
loaded and result in a fire. Have the cause
traced and rectified at a qualified specialist
workshop.
! Only use fuses that have been approved
for Mercedes-Benzv ehicles and which
have the correct fuse rating for the system
concerned. Otherwise, components or sys-
tems could be damaged.
The fuses in your vehicle serve to close down
faulty circuits. If afuse blows, all the compo-
nents on the circuit and their functions stop
operating. Blown fuses must be replace
dwith fuses of
the same rating, which you can recognise by
the colour and fuse rating. The fuse ratings
are listed in the fuse allocation chart.
If the newly inserted fuse also blows, have the
cause traced and rectified at a qualified spe-
cialist workshop, e.g. a Mercedes-Benz
Service Centre. Before replacing a fuse
X Secure the vehicle against rolling away
(Y page 177).
X Switch off all electrical consumers.
X Turn the key to position 0in the ignition
lock and remove it (Y page 159).
or
X On vehicles with KEYLESS-GO, make sure
the ignition is switched off (Y page 159).
All indicator lamps in the instrumen tcluster
must be off.
The fuses are located in various fuse boxes:
R fuse box on the driver's side of the dash-
board
R fuse box in the engine compartmen tonthe
left-hand side of the vehicle, when viewed
in the direction of travel
R fuse box in the boot on the right-hand side
of the vehicle, when viewed in the direction
of travel
The fuse allocation chart is located in the
vehicle tool kit in the stowage compartment
under the boot floor (Y page 323). Dashboard fuse box
! Do not use a pointed object such as a
screwdriver to open the cover in the dash-
board. You could damage the dashboard or
the cover.
! Make sure that no moisture can enter the
fuse box when the cover is open. 336
Electrical fusesBreakdown assistance

message will appear in the multifunction dis-
play.
The tyre pressure warning system does not
warn you of an incorrectly set tyre pressure.
Observe the notes on the recommended tyre
pressure (Y page 343).
The tyre pressure loss warning system does
not replace the need to regularly check your
vehicle's tyre pressures, since an even loss of
pressure on several tyres at the same time
cannot be detected by the tyre pressure loss
warning system.
The tyre pressure monitor is not able to warn
you of a sudden loss of pressure, e.g. if the
tyre is penetrated by a foreign object. In the
event of a sudden loss of pressure, bring the
vehicle to a haltb y braking carefully. Avoid
abrupt steering manoeuvres.
The function of the tyre pressure loss warning
system is limited or delaye dif:
R snow chains are fitted to you rvehicle's
tyres.
R road conditions are wintry.
R you are driving on sand or gravel.
R you adopt a very sporty driving style (cor-
nering at high speeds or driving with high
rates of acceleration).
R you are towing a very heavy or large trailer.
R you are driving with a heavy load (in the
vehicle or on the roof).
Restarting the tyre pressure loss warn-
ing system Restart the tyre pressure loss warning system
if you have:
R changed the tyre pressure
R changed the wheels or tyres
R fitted new wheels or tyres
X Before restarting, make sure that the tyre
pressures are set properly on all four tyres
for the respective operating conditions.
The recommended tyre pressures can be
found in the table on the fuel filler flap. The
tyre pressure loss warning system can only give reliable warnings if you have set the
correct tyre pressure. If an incorrect tyre
pressure is set, these incorrect values will
be monitored.
X Also observe the notes in the section on
tyre pressures (Y page 343).
X Make sure that the key is in posi-
tion 2(Ypage 159) in the ignition lock.
X Press =or; on the steering wheel
to select the Serv. menu.
X Press the 9or: button to select
Tyre pressure .
X Press the abutton.
The Run Flat Indicator active Restart with OK message appears in the
multifunction display.
If you wish to confirm the restart:
X Press button a.
The Tyre press. now OK? message
appears in the multifunction display.
X Press the 9or: button to select
Yes .
X Press the abutton.
The Run Flat Indicator restarted message appears in the multifunction dis-
play.
After a teach-in period, the tyre pressure
loss warning system will monitor the set
tyre pressures of all four tyres.
If you wish to cancel the restart:
X Press button %.
or
X When the Tyre press. now OK? message
appears, press the 9or: button to
select Cancel .
X Press the abutton.
The tyre pressure values stored at the last
restart will continue to be monitored. Tyre pressure
345Wheels and tyres Z

R
efficien tuse of the fuel by the engine
R driving style
R other non-technical factors, such as envi-
ronmental influences or road conditions
You can minimise your vehicle's CO 2emis-
sions by driving carefully and having it serv-
iced regularly.
The vehicle will use more fuel than usual in
the following situations:
R at very low outside temperatures
R in urban traffic
R on short journeys
R in mountainous terrain
R when towing a trailer
i Only for certain countries: you can find
the current consumption and emission val-
ues of your vehicle in the COC documents
(EU CERTIFICATE OF CONFORMITY). These
documents are delivered with your vehicle.
The consumption figures were in each case
based on the currently applicable version:
R for vehicles that comply with standards
up to and including the EURO 4standard,
in accordance with EU Directive
80/1268/EEC
R for vehicles tha tcomply with or exceed
the EURO 5standard, in accordance with
Regulation (EC )No. 715/2007
Deviations from these values may occur
under normal operating conditions. Engine oil
General notes The quality of the engine oil is decisive for the
function and service life of an engine. After
extensive tests, Mercedes-Benz approves
engine oils that correspond to the current
technical standard.
Therefore, only Mercedes-Benz approved
engine oils may be used in Mercedes-Benz
engines. Further information on tested and approved
engine oils can be obtained from any
Mercedes-Benz Service Centre. Mercedes-
Benz recommends that you have the oil
change carried out at a qualified specialist
workshop. Mercedes-Benz approval is indica-
ted on the oil container by the inscription "MB
Approval" and the corresponding designa-
tion, e.g. MB Approval 229.51.
You can call up an overview of approved
engine oils on the Internet at:
http://bevo.mercedes-benz.com by enter-
ing the designation, e.g. 229.5.
The table shows which engine oils have been
approved for your vehicle. Petrol engines MB Approval
E 200 BlueEFFICIENCY
E 250 BlueEFFICIENCY
229.3, 229.5,
229.51
E 300 BlueEFFICIENCY
E 350 BlueEFFICIENCY
229.3, 229.5
E 500 BlueEFFICIENCY
229.5
Diesel engines with
diesel particle filter MB Approval
E 220 CDI BlueEFFI-
CIENCY
E 250 CDI BlueEFFI-
CIENCY
E 350 CDI BlueEFFI-
CIENCY
228.51,
229.31, 229.51
i
If the engine oils listed in the table are not
available, you may add the following engine
oils until the next oil change:
R vehicles with a petrol engine: MB
Approval 229.1 229.3 or ACEA A3
R diesel engines: MB Approval 229.1,
229.3, 229.5 or ACEA C3
This may only be topped up once, and the
quantity must not be greater than 1.0 l. Service products and capacities
375Technical data Z

Trailer loads
Missing values for the E500 BlueEFFICIENCY were not available at the time of going to print. All models (except the
E 500 BlueEFFICIENCY model) Permissible trailer load, unbraked
750 kg
Permissible trailer load, braked (at minimum gra-
dient-climbing capability of 12 % from astandstill. 1800 kg
Maximum drawbar noseweight (the drawbar
noseweight is no tincluded in the trailer load) 75 kg
Permissible rear axle load when towing
atrailer
Coupé Manual transmission Automatic transmission
E 200 BlueEFFICIENCY
1135 kg 1145 kg
E 250 BlueEFFICIENCY
– 1155 kg
E 300 BlueEFFICIENCY
– 1175 kg
E 350 BlueEFFICIENCY
– 1175 kg
E 500 BlueEFFICIENCY
– Missing values were not availa-
ble at the time of going to print.
E 220 CDI BlueEFFI-
CIENCY
1155 kg 1160 kg
E 250 CDI BlueEFFI-
CIENCY
1170 kg 1170 kg
E 350 CDI BlueEFFI-
CIENCY
– 1175 kg
Cabriolet
Manual transmission Automatic transmission
E 200 BlueEFFICIENCY
1205 kg 1215 kg
E 250 BlueEFFICIENCY
– 1225 kg
E 300 BlueEFFICIENCY
– 1245 kg
E 350 BlueEFFICIENCY
– 1245 kgTrailer tow hitch
381Technical data Z