Assist MERCEDES-BENZ E-Class COUPE 2013 C207 User Guide

Tank content
Fuel gauge ............................... 29, 213
Technical data
Emergency spare wheel ................. 357
Information .................................... 360
Tires/wheels ................................. 349
Vehicle data ................................... 367
TELEAID
Call priority .................................... 281
Downloading destinations
(COMAND) ..................................... 282
Downloading routes .......................285
Emergency call .............................. 279
Geo fencing ................................... 285
Important safety notes .................. 277
Locating a stolen vehicle ............... 284
MB info call button ........................ 281
Remote vehicle locking .................. 283
Roadside Assistance button .......... 280
Search & Send ............................... 282
Self-test ......................................... 278
Speed alert .................................... 285
System .......................................... 278
Triggering the vehicle alarm ........... 286
Vehicle remote malfunction
diagnosis ....................................... 284
Vehicle remote unlocking .............. 283
Telephone
Accepting a call ............................. 220
Display message ............................ 253
Menu (on-board computer) ............ 220
Number from the phone book ........ 221
Redialing ........................................ 221
Rejecting/ending a call ................. 220
Temperature
Coolant .......................................... 213
Outside temperature ...................... 214
Setting (climate control) ................ 142
Theft deterrent systems
ATA (Anti-Theft Alarm system) .........70
Immobilizer ...................................... 70
Through-loading ................................ 270
Through-loading feature ...................270
Time see Separate Operator's Manual
Tire pressure
Calling up (on-board computer) ..... 330
Checking manually ........................329Display message
............................ 248
Maximum ....................................... 328
Notes ............................................. 327
Recommended ...............................
325
Tire pressure loss warning system
Important safety notes .................. 329
Restarting ...................................... 329
Tire pressure monitoring system
Checking the tire pressure
electronically ................................. 332
Function/notes ............................. 330
Restarting ...................................... 332
Warning lamp ................................. 265
Warning message .......................... 332
Tires
Aspect ratio (definition) ................. 343
Average weight of the vehicle
occupants (definition) .................... 342
Bar (definition) ............................... 341
Changing a wheel .......................... 344
Characteristics .............................. 341
Checking ........................................ 323
Definition of terms ......................... 341
Direction of rotation ......................344
Display message ............................ 248
Distribution of the vehicle
occupants (definition) .................... 344
DOT, Tire Identification Number
(TIN) ............................................... 341
DOT (Department of
Transportation) (definition) ............ 342
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 342
GVW (Gross Vehicle Weight)
(definition) ..................................... 342
GVWR (Gross Vehicle Weight
Rating) (definition) .........................342
Important safety notes .................. 322
Increased vehicle weight due to
optional equipment (definition) ...... 342
Kilopascal (kPa) (definition) ........... 342
Labeling (overview) ........................ 338
Load bearing index (definition) ...... 343
Load index ..................................... 340
Load index (definition) ...................342
Maximum loaded vehicle weight
(definition) ..................................... 342 Index
17

Information for customers in
California
Under
California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18,000 miles
(approximately 29,000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:
(1) the same substantial defect or malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or

malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair,
(2) the same substantial defect or malfunction
of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified us in writing of the need for its
repair, or
(3) the vehicle is out of service by reason of repair
of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350 Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty
Booklet with you when you bring the vehicle
to an authorized Mercedes-Benz Center. The
service advisor will record every service for
you in the Service and Warranty Booklet. Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of
a breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes

(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance
Program brochure (USA) or the "Roadside
Assistance" section in the Service and
Warranty booklet (Canada). You will find both
in your vehicle literature portfolio. Change of address or change of
ownership
In the event of a change of address, please
send

us the "Notification of Address Change"
in the Service and Guarantee booklet or
simply call the Mercedes-Benz Customer
Assistance Center (USA) at the hotline
number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in
contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner. 22
Introduction

If you have purchased a used car, please send
us
the "Notification of Used Car Purchase" in
the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada) at
1-800-387-0100. Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R service

facilities or replacement parts may
not be readily available.
R unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic
converter.
R the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Operating safety
Important safety notes
G
WARNING
Work improperly carried out on electronic
components and associated software could
cause

them to cease functioning. Because the
vehicle's electronic components are
interconnected, any modifications made may
produce an undesired effect on other
systems. Electronic malfunctions could
seriously impair the operating safety of your
vehicle.
Contact an authorized Mercedes-Benz Center
for repairs or modifications to electronic
components.
Other improper work or modifications on the
vehicle could also have a negative impact on
the operating safety of the vehicle.
Some safety systems only function when the
engine is running. You should therefore never
turn off the engine while driving. G
WARNING
Heavy blows against the vehicle underbody or
tires/wheels may cause serious damage and
impair the operating safety of your vehicle.
Such blows can be caused, for example, by
running over an obstacle, road debris or a
pothole.
If you feel a sudden significant vibration or
ride

disturbance, or you suspect that damage
to your vehicle has occurred:
R turn on your hazard warning flashers.
R slow down carefully.
R drive with caution to an area which is a safe
distance from the road.
Inspect the vehicle underbody and tires/
wheels for possible damage. If the vehicle
appears unsafe, have it towed to the nearest
authorized Mercedes-Benz Center or other
qualified maintenance or repair facility for
further inspection or repairs. Introduction
23 Z

again with a Mercedes-Benz Center or
contact
us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Reporting safety defects
USA only:
The following text is reproduced as required
of all manufacturers according to Title 49,
Code of U.S. Federal Regulations, Part 575
pursuant to the National Traffic and Motor
Vehicle Safety Act of 1966.
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236

(TTY: 1-800-424-9153); go
to http://www.safercar.gov ; or write to:
Administrator, NHTSA, 400 Seventh Street,
SW., Washington, DC 20590.
You can obtain additional information about
vehicle safety from:
http://www.safercar.gov Limited Warranty
! Follow the instructions in this manual
about the proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions is not covered either by the
Mercedes-Benz

Limited Warranty or by the
New or Used-Vehicle Warranty. Data stored in the vehicle
Information about electronic data
acquisition in the vehicle
(Including

notice pursuant to California Code
§ 9951)
Your vehicle records electronic data. If your
vehicle is equipped with mbrace (Canada:
TELE AID), data is transmitted in the event of
an accident.
This information helps, for example, to test
vehicle systems after an accident and to
continually improve vehicle safety.
Daimler AG can access this data and submit
it:
R for safety research or vehicle diagnosis
purposes
R with the consent of the vehicle owner
R on the instruction of prosecuting
authorities
R for use in arbitration of disputes that
involve Daimler AG, its affiliates or its sales
and service organizations
R as otherwise required or permitted by law.
Please check your mbrace (Canada: TELE
AID) purchase agreement to find out more
about data that can be recorded and
transmitted by this system. Introduction
25 Z

Overhead control panel
Function Page
:
u Switches the rear
interior lighting on/off
129
;
| Switches the
automatic interior lighting
control on/off
129
=
p Switches the right-
hand reading lamp on/off
128
?
3 Opens/closes the
panorama roof with power
tilt/sliding
panel with roller
sunblind 101
A
ï MB Info call button
(mbrace system)
281
B
G SOS button (mbrace
system)
279
C
Rear-view mirror 116
D
Buttons for the garage door
opener
287 Function Page
E
Integrated electronic
compass
289
F
Microphone for mbrace
(emergency call system),
telephone and Voice
Control System; see the
separate operating
instructions
G
F Roadside Assistance
call button (mbrace
system)
280
H
p Switches the left-
hand reading lamp on/off
128
I
c Switches the front
interior lighting on/off
12934
Overhead control panel
At a glance

tamper with electronic components or their
software.
In this section, you will learn the most
important facts about the restraint system
components of the vehicle.
The restraint system consists of:
R seat belts
R child restraint systems
R LATCH-type (ISOFIX) child seat anchors
Additional protection is provided by:
R SRS (Supplemental Restraint System)
R NECK-PRO head restraints
R PRE-SAFE ®
R Cabriolet: roll bar
R air bag system components with:
-PASSENGER
AIR BAG OFF indicator lamp
- front-passenger seat with Occupant
Classification System (OCS)
The different air bag systems work
independently of each other. The protective
functions of the system work in conjunction
with each other. Not all air bags are deployed
in an accident.
i See "Children in the vehicle" for
information on infants and children
traveling with you in the vehicle restraint
systems for infants and children
(Y page 58). SRS (Supplemental Restraint System)
Introduction SRS consists of:
R
6 SRS warning lamp
R Air bags
R Air bag control unit with crash sensors
R Emergency Tensioning Devices
R Belt force limiters
SRS reduces the risk of occupants coming
into contact with the vehicle's interior in the
event of an accident. It can also reduce the effect of the forces to which occupants are
subjected during an accident.
SRS warning lamp
G
WARNING
The SRS self-check has detected a
malfunction if the 6 SRS indicator lamp:
R does not light up at all
R does not go out after approximately four
seconds after the engine is started
R lights

up after the engine is started or while
the vehicle is in motion
For your safety, Mercedes-Benz strongly
recommends that you have the system
checked as soon as possible at a qualified
specialist workshop. SRS may otherwise fail
to activate when it is needed in the event of
an accident, which could lead to serious or
fatal injuries. SRS might also be activated
unexpectedly and unnecessarily, which could
also result in injury.
In addition, work carried out improperly on
SRS may render SRS inoperative or cause
unintended air bag deployment. Work on the
SRS system should only be carried out by
qualified specialist personnel. Consult a
qualified specialist workshop.
If it is necessary to modify an air bag system
to accommodate a person with disabilities,
contact an authorized Mercedes-Benz Center
for details. USA only: for further information,
contact our Customer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372).
SRS functions are checked regularly when
you switch on the ignition and when the
engine is running. Therefore, malfunctions
can be detected in good time.
The 6 SRS warning lamp in the instrument
cluster lights up when the ignition is switched
on. It goes out no later than a few seconds
after the engine is started.
The SRS components are in operational
readiness when the SRS 6 indicator lamp
goes out while the engine is running. Occupant safety
39
Safety Z

belt A on the left and right past head
restraint :.
or
X Route Top Tether belt A over the center of
the head restraint.
X Hook Top Tether hook ? into Top Tether
anchorage =.
X Make sure that Top Tether belt A is not
twisted.
X Install the LATCH-type (ISOFIX) child
restraint system with Top Tether. Comply
with the manufacturer's installation
instructions

when doing so. Make sure that
Top Tether belt A is tight. Child-proof locks
Important safety notes G
WARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unattended in the
vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. A child's unsupervised
access

to a vehicle could result in an accident
and/or serious personal injury. The children
could:
R injure themselves on parts of the vehicle
R be seriously or fatally injured through
excessive exposure to extreme heat or cold
R injure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
ignition lock or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's metal parts, for example, could become very
hot, and the child could be burned on these
parts.
Override feature for the rear side
windows G
WARNING
When children ride on the vehicle's rear seats,
activate the override switch. Otherwise the
children could be injured, e.g. by trapping
themselves in the rear side window. X
To activate/deactivate: press
button ;.
If indicator lamp : is lit, operation of the
rear side windows is disabled. Operation is
only possible using the switches in the
driver's door. If indicator lamp : is off,
operation is possible using the switches in
the rear compartment. Driving safety systems
Driving safety systems overview
In
this section, you will find information about
the following driving safety systems:
R ABS ( Anti-lock Braking System)
(Y page 64)
R BAS ( Brake Assist System) ( Y page 64)
R BAS PLUS ( Brake Assist System PLUS)
(Y page 65)
R ESP ®
(Electronic Stability Program)
(Y page 66) Driving safety systems
63
Safety Z

R
EBD ( electronic brake force distribution)
(Y page 67)
R ADAPTIVE BRAKE
(Y page 67)
R PRE-SAFE ®
Brake (Y page 67) Important safety notes
If you fail to adapt your driving style or
become distracted, the driving safety
systems can neither reduce the risk of
accident nor override the laws of physics.
Driving safety systems are merely aids
designed to assist driving. You are
responsible for the distance to the vehicle in
front, for vehicle speed and for braking in
good

time. Always adapt your driving style to
suit the prevailing road and weather
conditions and maintain a safe distance from
the vehicle in front. Drive carefully.
i The driving safety systems described only
work as effectively as possible when there
is adequate contact between the tires and
the road surface. Please pay special
attention to the notes on tires,
recommended minimum tire tread depths,
etc. (Y page 322).
In wintry driving conditions, always use
winter tires (M+S tires) and if necessary,
snow chains. Only in this way will the
driving safety systems described in this
section work as effectively as possible. ABS (Anti-lock Braking System)
Important safety notes i
Observe the "Important safety notes"
section ( Y page 64).G
WARNING
If ABS is faulty, the wheels could lock when
braking. The steerability and braking
characteristics may be severely impaired.
Additionally, further driving safety systems
are

deactivated. There is an increased danger
of skidding and accidents. Drive on carefully. Have ABS checked
immediately at a qualified specialist
workshop.
When ABS is malfunctioning, other systems,
including driving safety systems, will also
become

inoperative. Observe the information
on the ABS warning lamp ( Y page 258) and
display messages which may be shown in the
instrument cluster (Y page 229).
ABS regulates brake pressure in such a way
that the wheels do not lock when you brake.
This allows you to continue steering the
vehicle when braking.
ABS works from a speed of about 5 mph
(8 km/h) upwards, regardless of road-surface
conditions. ABS works on slippery surfaces,
even if you only brake gently.
The yellow ! ABS warning lamp in the
instrument cluster lights up when the ignition
is switched on. It goes out when the engine is
running.
Braking X
If ABS intervenes:
continue to depress the
brake pedal vigorously until the braking
situation is over.
X To make a full brake application:
depress the brake pedal with full force.
If ABS intervenes when braking, you will feel
a pulsing in the brake pedal.
The pulsating brake pedal can be an
indication of hazardous road conditions, and
functions as a reminder to take extra care
while driving. BAS (Brake Assist System)
i Observe the "Important safety notes"
section ( Y page 64). G
WARNING
If BAS is malfunctioning, the braking distance
in an emergency braking situation is
increased. There is a risk of an accident. 64
Driving safety systems
Safety

In an emergency braking situation, depress
the brake pedal with full force. ABS prevents
the wheels from locking.
BAS operates in emergency braking
situations. If you depress the brake pedal
quickly,
BAS automatically boosts the braking
force, thus shortening the stopping distance.
The brakes will function as usual once you
release the brake pedal. BAS is deactivated. BAS PLUS (Brake Assist System Plus)
i Observe the "Important safety notes"
section ( Y page 64).
BAS PLUS is only available in vehicles
equipped with DISTRONIC PLUS.
BAS PLUS provides braking assistance in
hazardous situations at speeds greater than
4 mph (7 km/h) and uses radar sensor
technology to assess the traffic situation.
With

the help of the radar sensor system, BAS
PLUS can detect obstacles that are in the
path of your vehicle for an extended period of
time.
BAS PLUS can also react to stationary
obstacles, e.g. stopped or parked vehicles, at
speeds of up to approximately 40 mph
(70 km/h).
To prevent a front-end collision, BAS PLUS
calculates the brake force necessary if:
R you approach an obstacle, and
R BAS PLUS has detected a risk of collision
For speeds above 20 mph (30 km/h): if you
apply the brakes forcefully, BAS PLUS
automatically increases the braking force to
a level suitable for the traffic conditions.
For speeds below 20 mph (30 km/h): if you
apply the brakes, BAS PLUS is activated.
Braking is performed as late as possible.
If BAS PLUS demands particularly high
braking force, preventative passenger
protection measures (PRE-SAFE ®
) are
activated simultaneously. X
Keep the brake pedal depressed until the
emergency braking situation is over.
ABS prevents the wheels from locking.
BAS PLUS is deactivated and the brakes
function as usual, if:
R you release the brake pedal.
R there

is no longer any danger of a rear-end
collision.
R no obstacle is detected in front of your
vehicle.
For BAS PLUS to assist you when driving, the
radar sensor system must be:
R switched on (Y page 226)
R operational ( Y page 242)
If the radar sensor system is malfunctioning,
BAS PLUS will not be available. The brake
system is still available with complete brake
boosting effect and BAS. G
WARNING
BAS PLUS cannot always clearly identify
objects and complex traffic situations. BAS
PLUS cannot intervene in these cases. There
is a risk of an accident.
Always pay careful attention to the traffic
situation and be ready to brake.
In particular, the detection of obstacles can
be impaired if there is:
R dirt on the sensors or anything else
covering the sensors
R snow or heavy rain
R interference by other radar sources
R the possibility of strong radar reflections,
for example in parking garages
R a narrow vehicle traveling in front, e.g. a
motorbike
R a

vehicle traveling in front on a different line
relative to the center of your vehicle G
WARNING
BAS PLUS does not react:
R to people or animals
R to oncoming vehicles Driving safety systems
65
Safety
Z

R
to crossing traffic
R when cornering
As
a result, BAS PLUS may not intervene in all
critical situations. There is a risk of an
accident.
Always pay careful attention to the traffic
situation and be ready to brake.
Following damage to the front end of the
vehicle, have the configuration and operation
of the radar sensors checked at a qualified
specialist workshop. This also applies to
collisions at low speeds where there is no
visible damage to the front of the vehicle.
i This device has been approved by the FCC
as a "Vehicular Radar System". The radar
sensor is intended for use in an automotive
radar system only. Removing, altering or
tampering with the device will void any
warranties, and is not permitted by the
FCC. Do not tamper with, alter, or use the
device in any non-approved way.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment. ESP
®
(Electronic Stability Program)
Important safety notes i
Observe the "Important safety notes"
section ( Y page 64).G
WARNING
If ESP ®
is malfunctioning, ESP ®
is unable to
stabilize the vehicle. Additionally, further
driving safety systems are deactivated. This
increases

the risk of skidding and an accident.
Drive on carefully. Have ESP ®
checked at a
qualified specialist workshop.
! Vehicles with 4MATIC: switch off the
ignition when the parking brake is being
tested on a brake dynamometer.
Application of the brakes by ESP ®
may
otherwise destroy the brake system. Vehicles without 4MATIC: when towing your
vehicle with the rear axle raised, it is
important that you observe the notes on
ESP
®
(Y page 316).
ESP ®


is deactivated if the å warning lamp
in the instrument cluster lights up
continuously when the engine is running.
If the ÷ warning lamp and the å
warning lamp are lit continuously, ESP ®
is not
available due to a malfunction.
Observe the information on warning lamps
(Y page 259) and display messages which
may be shown in the instrument cluster
(Y page 229).
If ESP ®
detects that the vehicle is deviating
from the direction desired by the driver, one
or more wheels are braked to stabilize the
vehicle. The engine output is also modified to
keep the vehicle on the desired course within
physical limits. ESP ®
assists the driver when
pulling away on wet or slippery roads. ESP ®
can also stabilize the vehicle during braking.
If ESP ®
intervenes, the ÷ ESP®
warning
lamp flashes in the instrument cluster.
If ESP ®
intervenes:
X Do not deactivate ESP ®
under any
circumstances.
X Only depress the accelerator pedal as far
as necessary when pulling away.
X Adapt your driving style to suit the
prevailing road and weather conditions.
i Only use wheels with the recommended
tire sizes. Only then will ESP ®
function
properly.
ETS/4ETS (Electronic Traction System) Traction control is part of ESP
®
.
Traction control brakes the drive wheels
individually if they spin. This enables you to
pull

away and accelerate on slippery surfaces,
for example if the road surface is slippery on
one side. On vehicles with 4MATIC, more 66
Driving safety systems
Safety