Smartkey MERCEDES-BENZ E-Class COUPE 2014 C207 Owner's Manual

example, guided to the nearest authorized
Mercedes-Benz Center or a recovery vehicle
is called.
If vehicle data needs to be transferred during
an MB Info call or a Roadside Assistance call,
this is initiated by the Customer Assistance
center. You will see the
RoadsideAssistance Connected message in the
COMAND display. If the vehicle remote
malfunction diagnosis can be started, the
Request for vehicle diagnosis received. Start vehicle diagnosis?
message appears in the display.
X
Confirm the message with Yes .
X When the Vehicle Diagnosis Please start ignition message appears, turn
the SmartKey to position 2in the ignition
lock (Y page 165).
X When the Please follow the instructions received by phone and
move your vehicle to a safe
position. message appears, follow the
customer service representative's
instructions.
The message in the display disappears.
If you select Cancel , the vehicle remote
malfunction diagnosis is canceled
completely.
The vehicle operating state chec kbegins.
You will see the Vehicle diagnosis activated. message.
When the diagnosis is completed, the Sendvehicle diagnostics data//(Voice
connection may be//interrupted
during data transfer) message appears.
The vehicle data can now be sent to the
Customer Assistance center.
X Press OK to confirm the message.
The voice connection with the Customer
Assistance center is terminated.
You will see the Vehicle Diagnosis: Transferring data... message.
The vehicle data is sent to the Customer
Assistance center. Depending on what the customer service
representative agreed with you, the voice
connection is re-established after the transfer
is complete. If necessary, you will be
contacted at a later time by another means,
e.g. by e-mail or phone.
Further functions of the vehicle remote
malfunction diagnosis include, for example:
R transfer of service data to the Customer
Assistance center. If aservice is overdue,
the COMAND display shows a message
about various special offers at your
workshop.
R monthly status information e-mail on oil
level, air pressure, maintenance, brakes,
etc.Ifa pplicable, you will receive
information on special offers in the e-mail.
USA only: this information can also be
called up under "Owners Online" at http://
www.mbusa.com.
Information on the data stored in the vehicle
(Y page 27).
Information on Roadside Assistance
(Y page 23).
Downloading routes Downloading routes allows you to transfer
and save predefined routes in the navigation
system. To do this, an SD memory card must
be inserted into the COMAND system. If no
SD memory card is inserted, you must insert
the card into the card slot on the COMAND
system before saving.
Ar
oute can be prepared and sent either by a
customer service representative or via the
mbrace portal on the Internet.
Each route can include up to 20 way points.
Once a route has been received by the
navigation system, you will see the has been saved to memory card.
Do you want to start route
guidance? message in the COMAND display.
The route is saved to the SD memory card. 304
FeaturesStowage and features

to operate up to three different door and gate
systems.
Use the integrated garage door opene ronly
on garage doors that:
R have safety stop and reverse features and
R mee tcurren tU.S. federal safety standards
Whe nprogramming a garage door opener,
park the vehicle outside the garage.
i Certain garage door drives are
incompatible with the integrated garage
door opener. If you have difficulty
programming the integrated garage door
opener, contact an authorized Mercedes-
Benz Center.
Alternatively, you can call the following
telephone assistance services:
R USA: Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
R Canada: Customer Service at
1-800-387-0100
R HomeLink ®
hotline 1-800-355-3515
(free of charge)
More information on HomeLink ®
and/or
compatible products is also available
online at http://www.homelink.com.
i Notes on the declaration of conformity
(Y page 25).
USA: FCC ID: CB2HMIHL4
Canada: IC: 279B-HMIHL4
Programming Programming buttons
Observe the "Important safety notes"
(Y
page 305). Integrated garage door opener in the rear-view
mirror
Garage door remote control
0020is not part of
the integrated garage door opener.
X The first time before programming, clear
the integrated garage door opener memory
(Y page 308).
X Turn the SmartKey to position 2in the
ignitio nlock.
X Press and hold one of buttons 0003to0022 on
the integrated garage door opener.
After a short time, indicator lamp 0002lights
up yellow.
i Indicator lamp 0002lights up yellow as soon
as button 0003,0023or0022 is programmed for
the first time. If the selected button has
already been programmed, indicator
lamp 0002will only light up yellow after ten
seconds have elapsed.
X Release button 0003,0023or0022. Indicator
lamp 0002flashes yellow.
X Point garage door remote control 0020
towards buttons 0003to0022 on the rear-view
mirror at a distance of 2 to 8 inches (5 to
20 cm).
i The required distance between remote
control 0020and the integrated garage door
opener depends on the garage door drive
system. Several attempt smight be
necessary. You should tes tevery position
for at least 25 seconds before trying
another position. 306
FeaturesStowage and features

X
Press and hold button 0021on remot econtrol
0020 until indicator lamp 0002lights up green.
If indicator lamp 0002lights up green or
flashes, then programming has been
successful.
X Release button 0021on remote control 0020for
the garage door drive system.
X If indicator lamp 0002lights up red: repeat
the programming procedure for the
corresponding button on the rear-view
mirror. When doing so, vary the distance
between remote control 0020and the rear-
view mirror.
i If the indicator lamp flashes green after
successful programming, the garage door
system is using a rolling code. After
programming, you must synchronize the
garage door opener integrated in the rear-
view mirror with the receiver of the garage
door system.
Synchronizing the rolling code
Observe the "Important safety notes"
(Y page 305).
Your vehicle must be within reach of the
garage door or exterior gate drive. Make sure
that neither your vehicle nor any persons/
objects are present within the sweep of the
door or gate.
X Turn the SmartKey to position 2in the
ignition lock.
X Press the program button of the door or
gate drive (see the door or gate drive
operating instructions, e.g. under
"programming of additional remote
controls").
i Usually, you now have 30seconds to
initiate the next step.
X Press previously programmed button 0003,
0023 or0022 of the integrated garage door
opener until the door closes.
The rolling code synchronization is then
complete. Notes on programming the remote
control
Canadia
nradio frequency laws require a
"break" (or interruption) of the transmission
signals after broadcasting for a few seconds.
Therefore, these signals may no tlast long
enough for the integrated garage door
opener. The signal is no trecognized during
programming. Comparable with Canadian
law, some U.S.g arage door openers also
feature a "break".
Proceed as follows:
R if you live in Canada
R if you have difficulties programming the
garage door opener (regardless of where
you live) when using the programming
steps
X Press and hold one of buttons 0003to0022 on
the integrated garage door opener.
Afte rashort time, indicator lamp 0002lights
up yellow.
X Release the button.
Indicator lamp 0002flashes yellow.
X Press button 0021of garage door remote
control 0020for two seconds, then release it
for two seconds.
X Press button 0021againf or two seconds.
X Repeat this sequence on button 0021of
remote control 0020until indicator lamp 0002
lights up green.
If indicator lamp 0002turns red, repeat the
process.
X Continue with the other programming
steps (see above).
Problems when programming
If you are experiencing problems
programming the integrated garage door
opener on the rear-view mirror, take note of
the following instructions:
R Check the transmitter frequency of garage
door drive remote control 0020.This can
usually be found on the back of the remote
control. Features
307Stowage and features Z

The integrated garage door opener is
compatible with devices that have units
which operate in the frequency range of
280to 433MHz.
R Replace the batteries in garage door
remote control 0020.This increases the
likelihood that garage door remote control
0020 will transmit a stronga nd precise signal
to the integrated garage door opene rinthe
rear-view mirror.
R When programming, hold remote control
0020 at varying distances and angles from the
button that you are programming. Try
various angles at a distance between 2and
12 inches (5to 30 cm) or at the same angle
but at varying distances.
R If another remote control for the same
garage door drive is available, repeat the
same programming steps with this remote
control. Before performing these steps,
make sure that new batteries have been
installed in garage door drive remote
control 0020.
R Note that some remote controls only
transmit for a limited amount of time (the
indicator lamp on the remote control goes
out). Press button 0021on remote control
0020 again before transmission ends.
R Align the antenna cable of the garage door
opener unit. This can improve signal
reception/transmission.
Opening/closing the garage door After it has been programmed, the integrated
garage door opener performs the function of
the garage door system remote control.
Please also read the operating instructions
for the garage door system.
X
Turn the SmartKey to position 2in the
ignition lock.
X Press button 0003,0023or0022 which you have
programmed to operate the garage door.
Garage door system with a fixed code:
indicator lamp 0002lights up green. Garage door system with a rolling code:
indicator lamp
0002flashes green.
i The transmitter will transmit a signal as
long as the button is pressed. The
transmission is halted after a maximum of
ten seconds and indicator lamp 0002lights
up yellow. Press button 0003,0023or0022 again
if necessary.
Clearing the memory X
Turn the SmartKey to position 2in the
ignition lock.
X Press buttons 0003and 0022.
The indicator lamp lights up yellow.
X Press and hold buttons 0003and 0022until the
indicator lamp turns green.
i Make sure that you clear the memory of
the integrated garage door opener before
selling the vehicle. Floormats
G
WARNING
Objects in the driver's footwell can restrict the
pedal travel or obstruct adepressed pedal.
The operating and road safety of the vehicle
is jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficien tclearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another. 308
FeaturesStowage and features

X
Replace cap 0002on the filler neck and turn
clockwise.
Ensure that the cap locks into place
securely.
X Chec kthe oil level again with the oil
dipstick (Y page 313).
Further information on engine oil
(Y page 386). Additional service products
Checking coolant level G
WARNING
Certain components in the engine
compartment, such as the engine, radiator
and parts of the exhaust system, can become
very hot. Working in the engine compartment
poses a risk of injury.
Where possible, let the engine cool down and
touch only the components described in the
following. G
WARNING
The engine cooling system is pressurized,
particularly when the engine is warm. When
opening the cap, you could be scalded by hot
coolant spraying out. There is a risk of injury.
Let the engine cool down before opening the
cap. Wear eye and hand protection when
opening the cap. Open the cap slowly half a
turn to allow pressure to escape. X
Park the vehicle on a level surface. Only check the coolant level when the
vehicle is on a level surface and the engine
has cooled down.
X Turn the SmartKey to position 2in the
ignition lock (Y page 165).
On vehicles with KEYLESS-GO, press the
Start/Stop button twice (Y page 165).
X Check the coolant temperature display in
the instrument cluster.
The coolant temperature must be below
158 ‡ (70 †).
X Turn the SmartKey to position
0(Y page 165) in the ignition lock.
X Slowly turn cap 0002half a turn counter-
clockwise to allow excess pressure to
escape.
X Turn cap 0002further counter-clockwise and
remove it.
If the coolant is at the level of marker bar
0023 in the filler neck when cold, there is
enough coolant in coolant expansion
tank 0003.
If the coolant level is approximately 0.6 in
(1.5 cm) above marker bar 0023in the fuel
filler neck when warm, there is enough
coolant in expansion tank 0003.
X If necessary, add coolant that has been
tested and approved by Mercedes-Benz.
X Replace cap 0002and turn it clockwise as far
as it will go.
For further information on coolant, see
(Y page 388).
Adding washer fluid to the windshield
washer system G
WARNING
Certain components in the engine
compartment, such as the engine, radiator
and parts of the exhaust system, can become
very hot. Working in the engine compartment
poses a risk of injury.
Where possible, let the engine cool down and
touch only the components described in the
following. Engine compartment
315Maintenance and care Z

Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents
recommended and approved by Mercedes-
Benz. Washing the vehicle and cleaning the
paintwork
Automatic car wash G
WARNING
Braking efficiency is reduced after washing
the vehicle. There is a ris kofanaccident.
After the vehicle has bee nwashed, brake
carefully while paying attention to the traffic
conditions until full braking power is restored.
! If DISTRONIC PLUS or th eHOLD function
is activated, the vehicle brakes
automatically in certain situations. To
prevent damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or other similars ituations:
R when towing the vehicle
R in the car wash
! Preferably use automatic car washes with
adjustable high-pressure pre-cleaning. This
corresponds with the specification for the
Cabriolet program. In car washes that use
high water pressures, there is a risk that a
small amoun tofwaterm ay leak into the
vehicle.
! Cabriolet: do not treat the vehicle with
hot wax under any circumstances.
! Cabriolet: pull the SmartKey out of the
ignition loc kwhen washing the vehicle. This
ensures that the wind deflector on the
windshield is retracted. The wind deflector
may otherwise be damaged.
! Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts. !
Make sure that:
R the side windows and the sliding sunroof
or soft top are fully closed.
R the ventilation/heating is switched off
(the OFF button has been pressed).
R the windshield wiper switch is in position
0.
Otherwise, the vehicle might be damaged.
! In car washes with a towing mechanism,
make sure that the automatic transmission
is in transmission position N, otherwise the
vehicle could be damaged.
R Vehicles with a SmartKey:
Do not remove the SmartKey from the
ignition lock. Do not open the driver's
door or front-passenger door when the
engine is switched off. Otherwise, the
automatic transmission selects park
position Pautomatically and locks the
wheels. You can prevent this by shifting
the automatic transmission to N
beforehand.
R Vehicles with KEYLESS-GO:
Do not open the driver's door or front-
passenger door when the engine is
switched off. Otherwise, the automatic
transmission selects park position P
automatically and locks the wheels.
Observe the following to make sure that the
automatic transmission stays in position N:
X Make sure the vehicle is stationary and the
ignition is switched off.
X Turn the SmartKey to position 2in the
ignition lock (Y page 165).
Use the SmartKey instead of the Start/
Stop button on vehicles with KEYLESS-GO.
X Depress and hold the brake pedal.
X Shift the automatic transmission to
position N.
X Release the brake pedal.
X Release the parking brake.
X Switch off the ignition and leave the
SmartKey in the ignition lock. 318
CareMaintenance and care

Frequent cleaning reduces the soft top's
resistance to dirt.
To restore this resistance to dirt, clea
nthe
soft top using soft top cleaning agents that
have been recommended and approved by
Mercedes-Benz.
Incorrect cleaning and care, as well as aging,
can cause the soft-top seams to leak. Have
the soft-top seams sealed at a qualified
specialist workshop, e.g. at an authorized
Mercedes-Ben zCenter.
i Cover the soft top appropriately if you
plan to leave the vehicle outside for a long
period of time.
Cleaning AIRCAP Cleaning the wind deflector
!
Do not use high-pressure cleaning
equipment to clean the net.
Clean the wind deflector on the windshield
with the soft top closed.
X Apply the parking brake firmly.
X Vehicles with SmartKey: turn the
SmartKey to position 2in the ignition lock
(Y page 165).
X Vehicles with KEYLESS-GO: press the
Start/Stop button twice (Y page 165).
X Open the cover in the lower center console.
The AIRCAP button is under the cover. X
Press AIRCAP button 0002.
The wind deflector between the windshield
and the soft top is extended. X
Clean net 0003of the wind deflector with a
soft brush or a moist cloth. For heavier
soiling, clean it with the care and cleaning
agents recommended and approved by
Mercedes-Benza nd rinse it with clean
water.
Cleaning the AIRCAP wind screen
Clea nthe AIRCAP wind screen with the soft
top open.
X Vehicles with SmartKey: turn the
SmartKey to position 2in the ignition lock
(Y page 165).
X Vehicles with KEYLESS-GO: press the
Start/Stop button twice (Y page 165).
X Open the soft top (Y page 100). X
Press rear seat head restraints button 0002.
The rear seat head restraints and the
AIRCAP wind screen extendu pwards. Care
321Maintenance and care Z

Cleaning the exterior lighting
!
Only use cleaning agents or cleaning
cloths which are suitable for plastic light
lenses. Unsuitable cleaning agents or
cleaning cloths could scratch or damage
the plastic light lenses.
X Clean the plastic lenses of the exterior
lighting using a wet sponge and a mild
cleaning agent, e.g .Mercedes-Benzc ar
shampoo or cleaning cloths.
Mirror turn signals !
Only use cleaning agents or cleaning
cloths that are suitable for plastic lenses.
Unsuitable cleaning agents or cleaning
cloths could scratch or damage the plastic
lenses of the mirror tur nsignals.
X Clean the plastic lenses of the mirror turn
signals in the exterior mirror housing using
a wet sponge and mild cleaning agent, e.g.
Mercedes-Ben zcar shampoo or cleaning
cloths.
Cleaning the sensors !
If you clean the sensor swith a power
washer, make sure that you keep a
distance of at least 11. 8in(30 cm) between
the vehicle and the power washer nozzle.
Information about the correct distance is
available from the equipment
manufacturer. X
Clean sensors 0002of the driving systems
with water, car shampoo and a soft cloth.
Cleaning the rear view camera !
Do not clea nthe camera lens and the area
around the rear view camera with a power
washer. X
Make sure that the vehicle is stationary and
that the SmartKey is in position 2in the
ignition lock.
X To open the cover of the rear view
camera: with COMAND activated, press
the 0003 button.
X Select System by turning
000E0002000Fthe
COMAND controller and press 000Cto
confirm.
X Select Rear View Camera and press
000Cto
confirm. Care
323Maintenance and care Z

X
Select Open Camera Cover and press
000C
to confirm.
The cover of the 360° camera opens.
X To clean the rear view camera: use clear
water and a soft cloth to clean camera
lens 0002.
Cleaning the 360° camera !
Do not clean the camera lens and the area
around the 360° camera with a power
washer.360 X
Make sure tha tthe vehicle is stationary and
that the SmartKey is in position 2in the
ignition lock.
X To open the cover of the 360° camera:
with COMAND activated, press the 0003
button.
X Select Syst. settings by turning
000E0002000F
the COMAND controller and press 000Cto
confirm.
X Select 360° Camera and press
000Cto
confirm.
X Select Open Camera Cover and press
000C
to confirm.
The cover of the 360° camera opens.
X To clean the 360° camera: clean camera
lens 0002with clean water and a soft cloth.
i If you drive at speeds above 20 mph
(30 km/h) or the SmartKey is in position
0 or 1in the ignition lock, the cover of the
360° camera closes automatically. Cleaning the exhaust pipes !
Do not clean the exhaust pipe with acid-
based cleaning agents such as sanitary
cleansers or wheel cleaners.
Impurities combined with the effects of road
grit and corrosive environmental factors may
cause flash rust to form on the surface. You
can restore the original shine of the exhaust
pipe by cleaning it regularly, especially in
winter and after washing.
X Cleant he exhaust pipe with a care product
tested and approved by Mercedes-Benz. Interior care
Cleaning the display !
For cleaning, do not use any of the
following:
R alcohol-based thinner or gasoline
R abrasive cleaning agents
R commercially-available household
cleaning agents
These may damage the display surface. Do
not put pressure on the display surface
when cleaning. This could lead to
irreparable damage to the display.
X Before cleaning the display, make sure that
it is switched off and has cooled down.
X Cleant he display surface using a
commercially available microfiber cloth
and TFT/LCD display cleaner.
X Dry the display surface using a dry
microfiber cloth.
Cleaning the plastic trim G
WARNING
Care products and cleaning agents containing
solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag
deployment. There is a risk of injury. 324
CareMaintenance and care

X
Stop the vehicle on solid, non-slippery and
level ground, as far away as possible from
traffic.
X Switch on the hazard warning lamps.
X Secure the vehicle against rolling away
(Y page 182).
X If possible, bring the front wheels into the
straight-ahead position.
X Switch off the engine.
X Vehicles without KEYLESS-GO: remove
the SmartKey from the ignition lock.
X Vehicles with KEYLESS-GO: openthe
driver's door.
The on-board electronics now have status
0.T his is the same as the SmartKey having
been removed.
X Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
(Y page 165).
X All occupants must get out of the vehicle.
Make sure that they are not endangered as
they do so.
X Make sure that no one is near the danger
area while a wheel is being changed.
Anyone who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.
X Get out of the vehicle. Pay attention to
traffic conditions when doing so.
X Close the driver's door. MOExtended tires (tires with run-flat
properties)
General notes With MOExtended tires (tires with run flat
characteristics), you can continue to drive
your vehicle even if there is a total loss of
pressure in one or more tires. The affected
tire must not show any clearly visible damage.
You can recognize MOExtended tires by the
MOExtended marking which appears on the
sidewall of the tire. You will find this marking
next to the tire size designation, the load- bearing capacity and the speed index
(Y
page 361).
MOExtended tires may only be used in
conjunction with an active tire pressure loss
warning system or with an active tire pressure
monitor.
If the pressure loss warning message
appears in the multifunction display:
R Observe the instructions in the display
messages (Y page 269).
R Check the tire for damage.
R If driving on, observe the following notes.
The maximum driving distance is
approximately 50 miles (80 km) when the
vehicle is partially laden and approximately
18 miles (30 km) when the vehicle is fully
laden.
In addition to the vehicle load, the driving
distance possible depends upon:
R speed
R road condition
R outside temperature
The driving distance possible in run-flat mode
may be reduced by extreme driving
conditions/maneuvers, or it can be increased
through a moderate style of driving.
The maximum permissible distance which
can be driven in run-flat mode is counted from
the moment the tire pressure loss warning
appears in the multifunction display.
You must not exceed a maximum speed of
50 mph (80 km/h).
i When replacing one or all tires, make sure
that you use only tires:
R of the size specified for the vehicle and
R marked "MOExtended"
If a tire has gone flat and cannot be
replaced with a MOExtended tire, a
standard tire may be used as a temporary
measure. Make sure that you use the
proper size and type (summer or winter
tire). Flat tire
329Breakdown assistance