keyless MERCEDES-BENZ E-Class COUPE 2014 C207 User Guide

Problem Possible causes/consequences and
0001 Solutions
You have lost the
mechanical key. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. The engine cannot be
started using the
SmartKey. The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 332).
or
X Jump-start the vehicle (Y page 334).
or
X Consult a qualified specialist workshop. The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle. The vehicle is locked.
X
Unlock the vehicle and try to start the vehicle again. There is interference from a powerful source of radio waves.
X
Start your vehicle with the SmartKey in the ignition lock. Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the vehicle. Always keep the SmartKey out of
reach of children.
G
WARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
You should preferably place luggage or loads
in the cargo compartment. Observe the
loading guidelines (Y page 288). Unlocking and opening doors from
the inside
! The side windows will not open/close if
the battery is discharged or if the side
windows have iced up. It will then not be
possible to close the door. Do not attempt
to force the door closed. You could 88
DoorsOpening and closing

otherwise damage the door or the side
window.
You can open a door from inside the vehicle
even if it has been locked. If the vehicle has
been locked with the SmartKey or with
KEYLESS-GO, opening adoor from the inside
will trigger the anti-theft alarm system.
Switch off the alarm (Y page 78).X
To unlock a front door: pull door
handle 0003.
Locking knob 0002pops up.
The door is unlocked and can be opened.
X To open a front door: pull door
handle 0003.
X To unlock a rear door: pull up locking
knob 0002.
The door is unlocked and can be opened.
X To open a rear door: pull door handle0003.
i When a door is opened, the side window
on that side opens slightly. When the door
is closed, the side window closes again. Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle
from the inside. X
To unlock: press button 0002.
X To lock: press button 0003.
If all the doors are closed, the vehicle locks.
Meanwhile, the fuel filler flap will not be
locked or unlocked.
You cannot unlock the vehicle centrally from
the inside if the vehicle has been locked with
the SmartKey or KEYLESS-GO.
You can open a door from inside the vehicle
even if it has been locked.
If the vehicle has been locked using the
locking button for the central locking, or has
been locked automatically, and a door is
opened from the inside:
R the vehicle will be fully unlocked if it had
previously been fully unlocked
R only the door which has been opened form
the inside is unlocked if only the driver's
door had been previously unlocked Automatic locking feature Doors
89Opening and closing Z

X
Press the 000Ebutton on the SmartKey.
X Pull handle 0002.
X Raise the trunkl id.
Closing X
Pull the trunk lid down using recess 0002.
X If necessary, lock the vehicle with
the 000D button on the SmartKey
(Y page 82) or with KEYLESS-GO
(Y page 83).
i If a KEYLESS-GO key is detected in the
trunk, the trunk lid cannot be locked and
will open again. Opening automatically from outside
Important safety notes G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide .Exhaust
gases can enter the vehicle interior if the
trunk lid is ope nwhen the engine is running,
especially if the vehicle is in motion. There is
a risk of poisoning.
Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open.
! The trunk lid swings upwards when
opened. Therefore, make sure that there is
sufficient clearance above the trunk lid. i
Opening dimensions of the trunk lid
(Y page 390).
Opening You can unlock and open the trunk lid
simultaneously with the SmartKey.
X
Press and hold the 0005button on the
SmartKey until the trunk lid opens. Opening automatically from inside
Important safety notes G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trunk lid is open when the engine is running,
especially if the vehicle is in motion. There is
a risk of poisoning.
Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open.
i Opening dimensions of the trunk lid
(Y page 390).
Opening X
To open: pull remote operating switch for
trunk lid 0002until the trunk lid opens.
You can open the trunk lid from the driver's
seat when the vehicle is stationary and
unlocked. 92
TrunkOpening and closing

Locking the trunk separately
You can lock the trunk separately. If you then
unlock the vehicle centrally, the trunk
remains locked and canno tbe opened.
X Close the trun klid.
X Take the mechanical key out of the
SmartKey (Y page 84). 0006
Basic position
0007 To lock
X Insert the mechanical key into the trunk lid
lock as far as it will go.
X Turn the mechanical key clockwise from
position 0006to position 0007.
X Remove the mechanical key.
X Insert the mechanical key into the
SmartKey. Unlocking the trunk (mechanical key)
! The trunk lid swings upwards when
opened. Therefore, make sure that there is
sufficien tclearance above the trunk lid.
If the trunk cannot be unlocked with the
SmartKey or KEYLESS-GO, use the
mechanical key.
If you use the mechanical key to unloc kand
open the trunk lid, the anti-thef talarm system
will be triggered ( Ypage 78).
X Take the mechanical key out of the
SmartKey (Y page 84).
X Insert the mechanical key into the trunk lid
lock as far as it will go. 0006
Neutral position.
0007 To unlock
X Turn the mechanical key counter-clockwise
fro mp osition 0006as far as it will go to
position 0007.Pulling the trunk lid handle at
the same time.
The trunk is unlocked.
X Turn the mechanical key back to position
0006 and remove it.
X Insert the mechanical key into the
SmartKey.
i When you loc kthe vehicle (Y page 90),
the trunk is also locked. Trunk emergency release
You can open the trunk lid from inside the
vehicle with the emergency release button. X
Press emergency release button 0002briefly.
The trunk lid unlocks and opens.
The trunk lid can be unlocked and opened
with the trunk lid emergency release when
the vehicle is stationary or while driving. Trunk
93Opening and closing Z

X
The key must be near the door handle.
X To open all side windows: press
the 000E button on the SmartKey until the
side windows are fully opened.
X To interrupt the opening procedure:
release the 000Ebutton.
X To close all side windows: press the
000D button on the SmartKey until the side
windows are fully closed.
X To interrupt the closing procedure:
release the 000Dbutton.
Convenience closing with KEYLESS-GO G
WARNING
When using the convenience closing feature,
parts of the body could be trapped in the
closing area when a side window is being
closed. There is a risk of injury.
Observe the complete closing procedure
when the convenience closing feature is
operating. Make sure that no body parts are
in close proximity during the closing
procedure.
Proceed as follows if someone is trapped:
X release the sensor surface on the door
handle.
X pull the door handle immediately and hold
it.
The side windows open.
With KEYLESS-GO you can close all side
windows simultaneously. The KEYLESS-GO
key must be outside the vehicle. All the doors
must be closed. X
Touch recessed sensor surface 0002on the
door handle until the side windows are fully
closed.
i Make sure you only touch recessed
sensor surface 0002.
X Make sure that all the side windows are
closed.
X To interrupt convenience closing:
release recessed sensor surface 0002on the
door handle. Convenience opening (Coupe)
General notes You can ventilate the vehicle before you start
driving. To do this, the SmartKey is used to
carry out the following functions
simultaneously:
R unlock the vehicle
R open the side windows
R open the panorama roof with power tilt/
sliding panel and the roller sunblind
R switch on the seat ventilation for the
driver's seat
i The convenience opening feature can
only be operated using the SmartKey. The
key must be in close proximity to the
vehicle.
Convenience opening X
Press and hold the 000Ebutton until the
side windows and the panorama roof with 96
Side windowsOpening and closing

power tilt/sliding panel are in the desired
position.
If the roller sunblind of the panorama roof
with power tilt/sliding panel is closed, the
roller sunblind is opened first.
X Press and hold the 000Ebutton again until
the panorama roof with power tilt/sliding
panel is in the desired position.
X To interrup tconvenience opening:
release the 000Ebutton. Convenience closing (Coupe)
Important safety notes Information on the side window reversing
feature (Y
page 94). G
WARNING
When the convenience closing feature is
operating, parts of the body could become
trapped in the closing area of the side window
and the sliding sunroof .There is a risk of
injury.
Observe the complete closing procedure
when the convenience closing feature is
operating. Make sure that no body parts are
in close proximity during the closing
procedure.
Proceed as follows if someone is trapped:
With the SmartKey:
X Release the 000Dbutton.
X Press and hold the 000Ebutton until the
side windows and the sliding sunroof or the
panorama roof with power tilt/sliding
panel open again.
Using KEYLESS-GO:
X Release the sensor surface on the door
handle.
X Pull the door handle immediately and hold
it.
The side windows and the sliding sunroof
or the panorama roof with power tilt/
sliding panel open. General notes When you lock the vehicle, you can
simultaneously:
R
close the side windows
R close the panorama roof with power tilt/
sliding panel
On vehicles with a panorama roof with power
tilt/sliding panel, you can then close the
roller sunblind.
Using the SmartKey X
Vehicles without KEYLESS-GO: point the
tip of the SmartKey at the door handle on
the driver's door.
X Vehicles with KEYLESS-GO: the key must
be in close proximity to the vehicle.
X Press and hold the 000Dbutton until the
side windows and the panorama roof with
power tilt/sliding panel are fully closed.
X Make sure that all the side windows and the
panorama roof with power tilt/sliding
panel are closed.
On vehicles with a panorama roof with power
tilt/sliding panel:
X Press and hold the 000Dbutton again until
the roller sunblind of the panorama roof
with power tilt/sliding panel closes.
X To interrupt convenience closing:
release the 000Dbutton.
Using KEYLESS-GO The KEYLESS-GO key must be outside the
vehicle. All the doors must be closed. Side windows
97Opening and closing Z

G
WARNING
Childre ncould injure themselves if they
adjust the steering wheel. There is a risk of
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle. Adjusting the steering wheel
0002
To adjust the steering wheel height
0003 To adjust the steering wheel position
(fore-and-aft adjustment)
i Further related subjects:
R EASY-ENTRY/EXIT feature
(Y page 126)
R Storing settings (Y page 130) Steering wheel heating
Activating/deactivating X
Turn the SmartKey to position 2in the
ignition lock (Y page 165).
X To switch on/off: turn the lever in the
direction of arrow 0002or0003.
Indicator lamp 0023lights up or goes out.
Vehicles without KEYLESS-GO: when you
remove the SmartKey from the ignition lock,
the steering wheel heating is deactivated.
Vehicles with KEYLESS-GO: when you switch
off the ignition and open the driver's door, the
steering wheel heating is deactivated.
i The steering wheel heating may switch off
temporarily if:
R the temperature in the vehicle interior is
above 86 ‡ (30 †).
R the temperature of the steering wheel is
above 95 ‡ (35 †).
Indicator lamp 0023remains on. Steering wheel
125Seats, steering wheel and mirrors Z

Problems with the steering wheel heating
Problem Possible causes/consequences and
0001 Solutions
The steering wheel
heating has switched
off prematurely or
cannot be switched on. The on-board voltage is too low because too many electrical
consumers are switched on.
X
Switch off electrical consumers that you do not need, such as
the rear window defroster or interior lighting.
Once the battery is sufficiently charged, the steering wheel
heating will switch back on automatically. EASY-ENTRY/EXIT feature
Important safety notes G
WARNING
When the EASY-ENTRY/EXIT feature adjusts
the steering wheel, you and other vehicle
occupants –particularly childre n–could
become trapped. There is a risk of injury.
While the EASY-ENTRY/EXIT feature is
making adjustments, make sure that no one
has any body parts in the sweep of the
steering wheel.
If somebody becomes trapped:
R press one of the memory function position
buttons, or
R move the switch for steering wheel
adjustmen tinthe opposite direction to that
in which the steering wheel is moving.
The adjustment process is stopped. G
WARNING
If children activate the EASY-ENTRY/EXIT
feature, they can become trapped,
particularly when unattended. There is a risk
of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle. G
WARNING
If you drive off while the EASY-ENTRY/EXIT
feature is making adjustments, you could lose control of the vehicle. There is a risk of an
accident.
Always wait until the adjustment process is
complete before driving off.
The EASY-ENTRY/EXIT feature makes getting
in and out of your vehicle easier.
You can activate and deactivate the EASY-
ENTRY/EXIT feature in the on-board
computer (Y page 246).
Position of the steering wheel when the
EASY-ENTRY/EXIT featurei s active The steering wheel swings upwards when
you:
R
remove the SmartKey from the ignition lock
R with KEYLESS-GO: open the driver's door;
KEYLESS-GO must be in position 1
R with the SmartKey: open the driver's
door; the SmartKey must be in position 0
or 1in the ignition lock (Y page 165)
i The steering wheel only moves upwards if
it has not already reached the upper end
stop. 126
Steering wheelSeats, steering wheel and mirrors

Position of the steering wheel for
driving The steering wheel is moved to the last
selected position when:
R the driver's door is closed
R with KEYLESS-GO: you press the Start/
Stop button once on vehicles with
KEYLESS-GO
or
R with the SmartKey: you insert the
SmartKey into the ignition lock.
When you close the driver's door with the
ignition switched on, the steering wheel is
also automatically moved to the previously
set position.
The last position of the steering wheel is
stored when you switch off the ignition or
when you store the settingw ith the memory
function (Y page 130).
Crash-responsive EASY-EXIT feature If the crash-responsive EASY-EXIT feature is
triggered in an accident, the steering column
will move upwards when the driver's door is
opened. This occurs irrespective of the
position of the SmartKey in the ignition lock.
This makes it easier to exit the vehicle and
rescue the occupants.
The crash-responsive EASY-EXIT feature is
only operational if the EASY-EXIT/ENTRY
feature is activated in the on-board computer.
(Y page 246) Mirrors
Rear-view mirror
X
Anti-glare mode: flick anti-glare lever 0002
forwards or back. Exterior mirrors
Adjusting the exterior mirrors G
WARNING
You could lose control of your vehicle if you
do the following while driving:
R adjust the driver's seat ,head restraint,
steering wheel or mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint,
steering wheel and mirror and fasten your
seat belt before starting the engine. G
WARNING
The exterior mirror on the front-passenger
side reduces the size of the image. Visible
objects are actually closer than they appear.
This means that you could misjudge the
distance from road users traveling behind,
e.g. when changing lane. There is a risk of an
accident.
For this reason, always make sure of the
actual distance from the road users traveling
behind by glancing over your shoulder. Mirrors
127Seats, steering wheel and mirrors Z

washed in an automatic car wash, wax or
other residues may be the reaso
nfor this.
Clean the windshield using washer fluid
after washing the vehicle in an automatic
car wash.
! Intermittent wiping with rain sensor: due
to optical influences and the windshield
becoming dirty in dry weather conditions,
the windshield wipers may be activated
inadvertently. This could then damage the
windshield wiper blades or scratch the
windshield.
For this reason, you should always switch
off the windshield wipers in dry weather. Combination switch
0006
0008 Windshield wiper off
0007 0001 Intermittent wipe, low (rain sensor
set to low sensitivity)
0008 0002 Intermittent wipe, high (rain sensor
set to high sensitivity)
000D 0016 Continuous wipe, slow
000E 000F Continuous wipe, fast
0021 0005 Single wipe/0006 To wipe the
windshield using washer fluid
X Switch on the ignition.
X Turn the combination switch to the
corresponding position.
In the 0001or0002 position, the appropriate
wiping frequency is set automatically
according to the intensity of the rain. In
the 0002 position, the rain sensor is more
sensitive than in the 0001position, causing
the windshield wipers to wipe more
frequently. If the wiper blades are worn, the windshield
will no longer be wiped properly. This could
prevent you from observing the traffic
conditions. Replace the wiper blades twice a
year, ideally in spring and fall.
Replacing the wiper blades
Important safety notes G
WARNING
If the windshield wipers begin to move while
you are changing the wiper blades, you could
be trapped by the wiper arm. There is a risk
of injury.
Always switch off the windshield wipers and
ignition before changing the wiper blades.
! To avoid damaging the wiper blades,
make sure that you touch only the wiper
arm of the wiper.
! Never open the hood if a windshield wiper
arm has been folded away from the
windshield.
Never fold a windshield wiper arm without
a wiper blade back onto the windshield.
Hold the windshield wiper arm firmly when
you change the wiper blade. If you release
the windshield wiper arm without a wiper
blade and it falls onto the windshield, the
windshield may be damaged by the force of
the impact.
Mercedes-Benz recommends that you have
the wiper blades changed at aqualified
specialist workshop.
Replacing the wiper blades Removing the wiper blades
X
Remove the SmartKey from the ignition
lock or turn it to position 0(KEYLESS-GO).
X Fold the wiper arm away from the
windshield until it engages. 144
Windshiel
dwipersLights and windshield wipers