multimedia system MERCEDES-BENZ E-Class COUPE 2017 C207 Owner's Guide
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2017, Model line: E-Class COUPE, Model: MERCEDES-BENZ E-Class COUPE 2017 C207Pages: 318, PDF Size: 7.35 MB
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confirm the connection to the multimedia sys-
tem and for the PBAP and MAP Bluetooth®
profiles. The prompt to confirm may take up
to two minutes to be displayed (see the man-
ufacturer's operating instructions).
Switching between mobile phones
If you have authorized more than one mobile
phone, you can switch between the individual
phones.
Multimedia system:
XSelectConnect Device.
XSelect a mobile phone from the device list.
Media mode
General notes
If you wish to play external media sources, the
default display must already be turned on. Fur-
ther information on media mode (see the Digital
Operator's Manual).
The following external media sources can be
used:
RApple®devices (e.g. iPhone®)
RUSB devices (e.g. USB stick, MP3 player)
RCD
RDVD (COMAND Online)
RSD cards
Rvia devices connected by Bluetooth®
iInformation on single CD/DVD drive or DVD
changer (see the Digital Operator's Manual).
Using the device list
Multimedia system:
XSelect MediaQDevices.
The available media sources will be shown.
The #dot indicates the current setting.
XSelect the media source.
Playable files are played.
Inserting/removing an SD memory card
Important safety notes
GWARNING
SD memory cards are small parts. They can be
swallowed and cause asphyxiation. This
poses an increased risk of injury or even fatal injury.
Keep SD memory cards out of the reach of
children. If an SD memory card is swallowed,
seek immediate medical attention.
!If you are no longer using the SD memory
card, you should remove it and take it out of
the vehicle. High temperatures can damage
the card.
Inserting an SD memory card
The SD card slot is on the control panel.
XInsert the SD memory card into the SD card
slot until it engages. The side with the con-
tacts must face downwards.
Ejecting an SD memory card
XPress the memory card.
The memory card is ejected.
XRemove the memory card.
Connecting USB devices
There are two USB ports in the stowage space
under the armrest.
XConnect the USB device to the USB port.
XSelect the media source (Ypage 234).
234Operating system
Multimedia system
Page 245 of 318

12 V sockets
General notes
XTurn the SmartKey to position 1in the ignition
lock (Ypage 122).
The sockets can be used for accessories with a maximum draw of 180 W (15 A). Accessories
include such items as chargers for mobile
phones.
If you use the sockets for long periods when the
engine is switched off, the battery may dis-
charge.
An emergency cut-out ensures that the on-
board voltage does not drop too low. If the on-
board voltage is too low, the power to the sock-
ets is automatically cut. This ensures that there is sufficient power to start the engine.
Socket in the rear-compartment center
console
XPull cover ;out by its top edge.
XLift up the cover of socket :.
mbrace
General notes
The mbrace system is only available in the USA.
You must have a license agreement to activate
the mbrace service. Make sure that your system
is activated and operational. To log in, press the
ï MB Info call button. If any of the steps
mentioned are not carried out, the system may
not be activated.
If you have questions about the activation, con-
tact one of the following telephone hotlines: Mercedes-Benz Customer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372) or
1-866-990-9007
Shortly after successfully registering with the
mbrace service, a user ID and password will be
sent to you by mail. You can use this password
to log onto the mbrace area under "Owners
Online" at
http://www.mbusa.com.
The system is available if:
Rit has been activated and is operational
Rthe corresponding mobile phone network is
available for transmitting data to the Cus-
tomer Center
Ra service subscription is available
Determining the location of the vehicle on a map
is only possible if:
RGPS reception is available.
Rthe vehicle position can be forwarded to the
Customer Assistance Center.
The mbrace system
To adjust the volume during a call, proceed as
follows:
XPress the WorX button on the multi-
function steering wheel.
or
XUse the volume control on the multimedia
system.
The system offers various services, e.g.:
RAutomatic and manual emergency call
RRoadside Assistance call
RMB Info call
You can find information and a description of all
available features under "Owners Online" at
http://www.mbusa.com.
System self-test
After you have switched on the ignition, the sys-
tem carries out a self-diagnosis.
A malfunction in the system has been detected if one of the following occurs:
RThe indicator lamp in the SOS button does notcome on during the system self-test.
RThe indicator lamp in the FRoadside
Assistance button does not light up during
self-diagnosis of the system.
Features243
Stowage and features
Z
Page 247 of 318

Making an emergency call
XTo initiate an emergency call manually:
press cover:briefly to open.
XPress and hold the SOS button for at least one
second ;.
The indicator lamp in SOS button ;flashes
until the emergency call is concluded.
XWait for a voice connection to the Mercedes-
Benz Customer Assistance Center.
XAfter the emergency call, close cover :.
If the mobile phone network is unavailable,
mbrace will not be able to make the emergency
call. If you leave the vehicle immediately after
pressing the SOS button, you will not know
whether mbrace placed the emergency call. In
this case, always summon assistance by other
means.
Roadside Assistance button
XTo call Roadside Assistance: press Road-
side Assistance button :.
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Roadside Assistance
button :flashes while the call is active. The
Connecting Call
message appears in the multifunction display. The audio output is
muted.
If a connection can be made, the Call Con‐
nectedmessage appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrent location of the vehicle
Rvehicle identification number
The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on the multimedia system, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
(
Ypage 248).
The Mercedes-Benz Customer Assistance Cen-
ter either sends a qualified Mercedes-Benz tech-
nician or makes arrangements for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center.
You may be charged for services such as repair
work and/or towing.
You can find more information in the separate
mbrace manual.
The system has not been able to initiate a Road-
side Assistance call, if:
Rthe indicator lamp for Roadside Assistance
call button Fis flashing continuously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone net-
work is not available, for example.
The Call Failed
message appears in the mul-
tifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding multimedia system
button for ending a phone call.
Features245
Stowage and features
Z
Page 248 of 318

MB Info call button
XTo call MB Info:press MB Info call button :.
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in MB Info call button :
flashes while the connection is being made.
The Connecting Call
message appears in
the multifunction display. The audio output is muted.
If a connection can be made, the Call Con‐
nectedmessage appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrent location of the vehicle
Rvehicle identification number
The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on COMAND, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest authorized
Mercedes-Benz Center and about other prod-
ucts and services from Mercedes-Benz.
You can find further information on the mbrace
system under "Owners Online" at http://
www.mbusa.com. The system has not been able to initiate an MB
Info call, if:
Rthe indicator lamp in MB Info call button
ï
is flashing continuously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone net-
work is not available, for example.
The Call Failed
message appears in the mul-
tifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding multimedia system
button for ending a phone call.
Call priority
When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency call
can still be initiated. In this case, an emergency
call will take priority and override all other active
calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by the
Mercedes-Benz Customer Assistance Center.
All other calls can be ended by pressing:
Rthe ~ button on the multifunction steering
wheel
Rthe corresponding button in the multimedia
system to end the voice call
When a call is initiated, the audio system is
muted.
The mobile phone is no longer connected to the
multimedia system.
However, if you want to use your mobile phone,
do so only when the vehicle is stationary and in
a safe location.
Downloading destinations
Downloading destinations
Downloading destinations gives you access to a
database with over 15 million points of interest
(POIs). These can be downloaded on the navi-
gation system in your vehicle. If you know the
destination, the address can be downloaded.
Alternatively, you can obtain the location of
246Features
Stowage and features
Page 251 of 318

TheRoadside Assistance Connectedmes-
sage appears in the display. If the Vehicle Health
Check can be started, the Request
forVehi‐cle Diagnostics Received Start vehi‐cle diagnostics?message appears in the
display.
XPress the Yesbutton to confirm the message.
XWhen the Vehicle Diagnostics PleaseStart Ignitionmessage appears: turn the
SmartKey to position 2in the ignition lock
(
Ypage 122).
XIf the Please follow the instructionsreceivedbyphoneandmoveyourvehi‐cle to a safe position.message
appears: please follow the instructions
received by phone and move your vehicle to a
safe position.
The message in the display disappears.
The vehicle operating state check begins.
During this procedure, you will see the Vehi‐
cle Diagnostics Activemessage.
If you select Cancel
, the Vehicle Health
Check is canceled completely.
When the check is complete, the Sending
vehicle diagnostics data. (Voice con‐nection may be interrupted duringdatatransfer)message appears. The vehicle
data can now be sent.
XPress the OKbutton to confirm the message.
The voice connection with the Customer
Assistance Center is terminated.
The Vehicle Diagnostics: Transfer‐
ring Data...message appears.
The vehicle data is sent to the Customer
Assistance Center.
Depending on what the customer service rep-
resentative agreed with you, the voice connec-
tion is re-established after the transfer is com-
plete. If necessary, you will be contacted at a
later time by another means, e.g. by e-mail or
phone.
Another function of the Vehicle Health Check is
the transfer of service data to the Customer
Assistance Center. If a service is due, the display
shows a message to this effect together with
information about any special offers at your
workshop.
This information can also be called up under
"Owners Online" at http://www.mbusa.com.
Information on the data stored in the vehicle
(
Ypage 29). Information on Roadside Assistance
(
Ypage 26).
Downloading routes
Downloading routes allows you to transfer and
save predefined routes in the navigation sys-
tem.
A route can be prepared and sent by either a
customer service representative or under "Own-
ers Online" at http://www.mbusa.com.
Each route can include up to four way points.
Once a route has been received by the naviga-
tion system, you will see the
External
desti‐nation ICON_POI_Category Name_1 hasbeen saved to "Previous destina‐tions". Would you like to start navi‐gation?message on the multimedia system
display.
The route is saved.
XTo start route guidance: selectYes.
An overview of the route is shown in the dis-
play.
If you select No
, the saved route can be called
up later in the navigation menu.
XSelect Start.
Starting route guidance.
Downloaded and saved routes can be called up
again.
You can find further information in the separate
multimedia system operating instructions.
Speed alert
You can define the upper speed limit, which
must not be exceeded by the vehicle.
If this selected speed is exceeded by the vehicle,
a message will be sent to the Customer Assis-
tance Center. The Customer Assistance Center
then forwards this information to you.
You can select the way in which you receive this
information beforehand. Possible options
include text message, e-mail or an automated
call.
The data you receive contains the following
information:
Rthe location where the speed limit was excee-
ded
Rthe time at which the speed limit was excee-
ded
Rthe selected speed limit which was exceeded
Features249
Stowage and features
Z
Page 274 of 318

Rinseany acid spills immediately
wit hclear water. Contac t aphysician
if necessary.
Wear eye protection .
Keepchildren away.
Observ ethis Operator's Manual.
Fo rsafet yreasons, Mercedes-Ben zrecom-
mends that you only use batterie swhic hhav e
been tested and approve dfor your vehicl eby
Mercedes-Benz. These batterie sprovide
increased impact protection to preven tvehicl e
occupant sfrom suffering acid burn sshould th e
battery be damaged in th eevent of an accident.
In order for th ebattery to achiev eth emaximum
possibl eservic elife ,it mus talways be suffi-
ciently charged.
Lik eother batteries, th evehicl ebattery may
discharge ove rtime if you do no tuse th evehicle.
In this case, hav eth ebattery disconnected at a
qualified specialist workshop. You can also
charge th ebattery wit h acharge rrecommended
by Mercedes-Benz. Contac t aqualified special-
ist workshop for further information .
Hav eth ebattery condition of charge checke d
mor efrequentl yif you use th evehicl emainly for
short trips or if you leav eit standing idle for a
lengthy period. Consult aqualified specialist
workshop if you wish to leav eyour vehicl e
parked for alon gperiod of time.
Remove th eSmartKey if you park th evehicl e
and do no trequire any electrical consumers.
The vehicl ewill then use ver ylittl eenergy, thus
conserving battery p
ower
.
If th epower suppl yhas been interrupted, e.g. if
you reconnect th ebattery, you will hav eto :
Rset th eclock .Information on setting th eclock
can be foun din th eDigital Operator's Manual
On vehicles wit h amultimedia system, th e
time is set automatically.
Rreset th efunction for foldin gth eexterio rmir -
ror sin/out automatically, by foldin gth emir -
ror sout once (
Ypage 100)
Charging the battery
GWARNING
During charging and jump-starting ,explosive
gase scan escape from th ebattery. There is a
ris kof an explosion .
Particularly avoi dfire, open flames, creating
sparks and smoking. Ensur ethere is sufficien t
ventilation while charging and jump-starting .
Do no tlean ove r abattery.
GWARNIN G
Battery acid is caustic. There is aris kof injury.
Avoid contact wit hskin, eyes or clothing .Do
no tinhale any battery gases. Do no tlean ove r
th ebattery. Kee pchildren away from batter-
ies. Wash away battery acid immediately wit h
plenty of clean water and seek medical atten -
tion .
GWARNIN G
A discharged battery can freez eat tempera-
tures belo wfreezing point. When jump-start -
ing th evehicl eor charging th ebattery, gase s
can escape from th ebattery. There is aris kof
an explosion .
Allow th efrozen battery to thaw out before
charging it or jump-starting .
!Only use battery chargers wit h amaximum
charging voltag eof 14.8 V.
!Only charge th ebattery usin gth ejump-
starting connection point.
The jump-starting connection poin tis in th e
engin ecompartmen t (
Ypage 274).
XOpen thehood.
XConnect th ebattery charge rto th epositive
termina land ground poin tin th esam eorder
as when connecting th edonor battery in th e
jump-starting procedure (
Ypage 274).
If th eindicator/warning lamp sdo no tligh tup at
low temperatures ,it is ver ylikely that th edis-
charge dbattery has frozen .In this case, you
may neither charge th ebattery no rjump-start
th evehicle. The servic elife of athawed-out bat -
tery may be shorter. The starting characteristics
may be impaired, especially at low tempera-
272Battery (vehicle)
Breakdown assistance