maintenance MERCEDES-BENZ E-CLASS COUPE 2017 Owners Manual

Owner's Manual
This Owner's Manual describes all models and
all standard and optional equipment available for
yo ur vehicle at the time of this Owner's Manual
going topress. Countr y-specific dif fere nces are
possible. No tethat your vehicle may not be fit‐
te d with all features desc ribed. This is also the
case for sy stems and functions releva nt to
saf ety. Therefore, the equipment on your vehicle
may dif fer from that in the descriptions and illus‐
trations.
The original pur chase contract documentation
fo ryo ur vehicle contains a list of all of the sys‐
te ms in your vehicle.
Should you ha veany questions concerning
equipment and operation, please consult a
Mercedes-Benz Service Centre.
The Owner's Manual and Service Booklet are
impor tant documents and should be kept inthe
ve hicle. Operating saf
ety &
WARNING Risk of accident due tomal‐
functions or sy stem failures
If yo u do not ha vethe prescribed service/
maintenance workor any requiredrepairs
car ried out, this could result in malfunctions
or sy stem failures. #
Alw ays ha vethe prescribed service/
maintenance workas well any required
re pairs car ried out at a qualified spe‐
cialist workshop. &
WARNING Risk of accident or inju rydue
to incor rect modifications on electronic
component pa rts
Modification toelectronic components, their
software or wiring could impair their function
and/or the function of other networ ked com‐
ponent parts. In particular, sy stems releva nt
to saf ety could also be af fected. As a
result, these may no longer function
proper lyand/or jeopardise the operating
saf ety of theve hicle. #
Neverta mp er with the wiring and elec‐
tronic component parts or their soft‐
wa re. #
You should ha veall workon electrical
and electronic components car ried out
at a qualified specialist workshop. If
yo u modify the on-board electronics, thege n‐
eral operating pe rmit is rende red in valid. &
WARNING Risk offire due toflammable
materials on hot parts of theex haust
sy stem
Flammable material such as lea ves, grass or
twigs may ignite if they come into contact
wi th hot parts of theex haust sy stem. #
When driving on unpa vedro ads or off-
ro ad, regular lych eck theve hicle under‐
side. General no
tes21

#
Only connect equipment toa diagnos‐
tics connection in theve hicle which is
appr ovedfo ryo ur vehicle byMercedes-
Benz. &
WARNING Risk of accident due to
objects in the driver's foot we ll
Objects in the driver's foot we ll may impede
pedal tr avel or block a depressed pedal.
This jeopardises the operating and road
saf ety of theve hicle. #
Stow all objects in theve hicle securely
so that they cannot getinto the driver's
fo ot we ll. #
Alw aysfit th efloor mats securely and
as prescribed in order toensure that
th ere is alw ays suf ficient room forthe
pedals. #
Do not use loose floor mats and do not
place floor mats on top of one ano ther. *
NO
TEBattery discharging from using
devices connected tothe diagnostics
connection Using devices at
the diagnostics connection
drains the batter y. #
Check thech arge leve l of the batter y. #
Ifth ech arge leve l is lo w,charge the
batter y,e.g. bydriving a considerable
dis tance. Connecting equipment
tothe diagnostics con‐
nection can lead toemissions monitoring infor‐
mation being reset, forex ample. This may lead
to theve hicle failing tomeet therequ irements of
th e next emissions inspection during the main
inspection. Qualified specialist
workshop
A qu alified specialist workshop has the neces‐
sary special skills, tools and qualifications to
cor rectly car ryout any necessary workon your
ve hicle. This particularly applies towo rkreleva nt
to saf ety. Alw
ays ha vethefo llowing workcar ried out on
yo ur vehicle at a qualified specialist workshop:
R Workreleva nt tosaf ety
R Service and maintenance work
R Repair work
R Modifications, ins tallations and con versions
R Workon electronic component parts
Mercedes‑Benz recommends a Mercedes‑Benz
service centre. Ve
hicle registration
Mercedes-Benz may ask its service centres to
car ryout tech nical inspections on cer tain vehi‐
cles. The quality or saf ety of theve hicle is
impr oved as a result of the inspection.
Mercedes-Benz can only inform you about vehi‐
cle checks if Mercedes-Benz has your registra‐
tion data.
It is possible that your vehicle has not yet been
re gis tere d in your name in thefo llowing cases:
R Ifyo ur vehicle was not pur chased at an
authorised specialist dealer. 24
General no tes

#
Tomake a breakdown assistance call:
press button 1. #
Tomake an eme rgency call: press SOS
button co ver2 briefly toopen. #
Press and hold SOS button 4for at least
one second. #
Tomake an MB In focall: press button 3.
An emer gency call can be initia tedeve n if a
breakdown assi stance or MB In focall is acti ve.
This has priority over all other active calls.
Calls via theove rhead control panel are only
possible with an available mobile phone net‐
wo rk.
More information on Mercedes me connect and
fur ther services can be found at: http://
www.mercedes.me
Information on the MB Info call
An In focall tothe Mercedes-Benz Cus tomer
Centre has been initia ted via theove rhead con‐
trol panel (→ page314) or the multimedia sys‐
te m (→ page314).
Yo u can find information on thefo llowing topics: R
activation of Mercedes me connect
R operating theve hicle
R nearest Mercedes-Benz service centre
R other products and services from Mercedes-
Benz
Data is transmitted during the connection tothe
Mercedes-Benz Cus tomer Centre (→ page316).
Information on the breakd own assistance
call
A breakdown assis tance call tothe Mercedes-
Benz Cus tomer Centre has been initia ted via the
ove rhead control panel (→ page314) or the mul‐
timedia sy stem (→ page314).
R Aqu alified Mercedes-Benz tech nician car ries
out repairs on site and/or theve hicle will be
to we dto the nearest Mercedes-Benz service
cent re.
Yo u may be charge dfo rth ese services.
Data is transfer red during the connection tothe
Mercedes-Benz Cus tomer Centre (→ page316). Infor
mation on Me rcedes me connect acci‐
dent management
The Mercedes me connect accident manage‐
ment is an extension of the Mercedes-Benz
emer gency call sy stem (→ page317).
An eme rgency call is made tothe Mercedes-
Benz emer gency call centre af ter an accident:
R avo ice connection is made toa con tact per‐
son at the Mercedes-Benz emer gency call
centre.
R if necessa ry,th e conta ct person at the
Mercedes-Benz emer gency call centre for‐
wa rdsth e call toMercedes me connect acci‐
dent management.
R if necessar y,theve hicle will be towe dto a
Mercedes-Benz service centre.
Mercedes me connect service message
If yo u ha veactivated the maintenance manage‐
ment service, releva nt vehicle data is transfer red
automatically tothe Mercedes-Benz Cus tomer
Centre. You will then recei veindividual recom‐
mendations rega rding the maintenance of your
ve hicle. Multimedia sy
stem 315

Re
gardless of whe ther you ha veconsented to
th e maintenance management service, the multi‐
media sy stem reminds you af ter a cer tain
amount of time that a service is due. A prom pt
appears asking if youwo uld like tomake an
appointment. #
Toarra nge a service appointment: select
Call .
Af teryo ur confirmation, theve hicle data is
sent and a Mercedes-Benz Cus tomer Centre
emplo yee deals with your appointment. The
information is then sent toyour desired
service outlet.
This service outlet will then conta ctyou
within 24hours.
% Ifyo u select Call later afte rth e service mes‐
sage appears, the message is hidden and
re appears af ter a cer tain period of time.
Consenting todata transfer for Me rcedes me
connect
Re quirement:
R There is an active breakdown assis tance or
Info call on the multimedia sy stem (→
page 314) or theove rhead control panel
(→ page 314).
If th e breakdown and Mercedes me connect
concier geservices are not activated on
Mercedes me, theDo you want to transmit vehi-
cle data and the vehicle's position to the
Mercedes-Benz Customer Centre in order to
improve the processing of your request? mes‐
sage appears. #
Select Yes.
The releva nt vehicle data is sent automati‐
call y.
More information on Mercedes me: http://
www.mercedes.me
Tr ansfer red data during a se rvice call
In cer tain countries you must confirm the data
transfer.
Data transfer red includes thefo llowing: Overview of transfer
red data Service cal
lT ransfer red data
MB Info call
Breakdown assis‐
ta nce call R
current vehicle
location
R vehicle identifica‐
tion number
R service code
R selected data
about thest atus
of theve hicle Mercedes-Benz emer
gency call sy stem Note
s onthe Mercedes-Benz emer gency call
sy stem
The Mercedes-Benz emer gency call sy stem only
functions in areas where mobile phone co verage
is available from there leva nt contract pa rtner.
Insu fficient network co verage from there leva nt
contract pa rtner may result in an emer gency call
not being transmitted.
The ignition mu stbe switched on before an auto‐
matic emer gency call can be made. 316
Multimedia sy stem

ASS
YST PLUS se rvice inter val display Fu
nction of the ASS YST PLUS se rvice inter val
displ ay The ASS
YST PLUS service inter val display in the
instrument display pr ovides information on the
re maining time or dis tance be fore the next
service due date.
Yo u can hide this service message using the
back button on the left-hand side of thesteering
wheel.
Yo u can obtain fur ther information concerning
th e servicing of your vehicle from a qualified
specialist workshop, e.g. a Mercedes-Benz
Service Centre. Displaying
the service due da teOn-board computer:
, Service .
ASSYST PLUS
The next service due date is displa yed. #
Toexitth e displa y:press the back button
on the left-hand side of thesteering wheel. Make sure
toobser vethefo llowing fur ther rela‐
te d subjec t:
R Operating the on-board computer
(→ page 236). Car
rying out service workatregular inter‐
va ls *
NO
TEPremature wearthro ugh failure to
obser veservice due dates Service
workwhich is not car ried out at the
ri ght time or incomple tely can lead to
inc reased wear and damage totheve hicle. #
Alw ays obser vethe prescribed service
inter vals. #
Alw ays ha vethe prescribed service
wo rkcar ried out at a qualified specialist
wo rkshop. Special service
requ irements The prescribed service inter
val is based on nor‐
mal operation of theve hicle. Service workwill need
tobe per form ed more of ten if theve hicle
is operated under arduous conditions or
increased loads, forex ample:
R regular city driving with frequent intermedi‐
ate stops.
R ifth eve hicle is primarily used totrave l short
dis tances.
R for frequent operation in mountainous terrain
or on poor road sur faces.
R ifth e engine is of ten le ftidling for long peri‐
ods.
R in particula rly dusty conditions and/or if air-
re circulation mode is frequently used.
In these or similar operating conditions, ha ve,for
ex ample, the interior air filter, engine air filter,
engine oil and oil filter changed more frequent ly.
The tyres must be checked more frequently if
th eve hicle is operated under increased loads.
Fu rther information can be obtained at a quali‐
fi ed specialist workshop. 352
Maintenance and care

Battery disconnection periods
The AS
SYST PLUS service inter val display
can only calculate the service due da tewhen
th e bat tery is connected. #
Notedown the service due date displa yed in
th e instrument display before disconnecting
th e battery (→ page 352). Engine compartment
Ac
tive bonn et(pedestrian pr otection) Operation of
the active bonnet (pedestrian
pr otection)
In cer tain accident situations, therisk of injury
to pedestrians can be reduced bythe actuation
of the active bonn et. The rear area of the engine
bonn etisraised byappr oximately 85 mm.
Fo rth e drive tothewo rkshop, reset the trig‐
ge red active bonn etyourself. If the active bonn et
has been triggered, pedestrian pr otection may
be limited.
A qu alified specialist workshop must re-ins tate
th e full functionality of the active bonn et. The active bonnet is not
available in all coun‐
tries.
Re setting the active bonnet &
WARNING Danger of bu rns from hot
component parts in the engine compart‐
ment
Cer tain component parts in the engine com‐
partment may be very hot, e.g. the engine,
th era diator and parts of theex haust sy stem. #
Let the engine cool down and only
to uch the component parts described
below: #
With your hand flat, push down active bonnet
1 inthe area around the hinges on bo th
sides (ar rows).
The engine bonnet must engage in position. #
Ifth e active bonn etcan be raised slight lyat
th ere ar in the area of the hinges, repeat the
st ep until it engages cor rectl y. Maintenance and care
353

Opening/closing
the bonnet &
WARNING Risk of accident due todriv‐
ing with the engine bonn etunlo cked
An unloc ked engine bonn etmay open up
when theve hicle is in motion and block your
vie w. #
Never unlock the engine bonn etwhen
driving. #
Before every trip, ensure that the
engine bonn etis loc ked. &
WARNING Risk of accident and inju ry
when opening and closing the engine
bonn et
When opening or closing the engine bonn et,
it may suddenly drop into the end position.
There is a risk of injury for an yone in the
engine bonn et's range of mo vement. #
Only open or close the engine bonn et
when there are no persons in the
engine bonn et's range of mo vement. &
WARNING Danger of bu rns when open‐
ing the bonn et
If yo u open the engine bonn etwhen the
engine has overheated or during a fire inthe
engine compartment, you could come into
contact with hot gases or other escaping
operating fluids. #
Before opening the bonn et, allow the
engine tocool down. #
Intheeve nt of a fire inthe engine com‐
partment, keep the engine bonn et
closed and call thefire service. &
WARNING Risk of inju rydue tomoving
parts
Cer tain components in the engine compart‐
ment may continue tomo veor suddenly
mo veagain even af terth e ignition has been
switched off, e.g. the cooler fan.
Ma kesure of thefo llowing before per form ing
ta sks in the engine compartmen t: #
Switch the ignition off. #
Neverto uch the danger zone sur round‐
ing moving co mponent parts, e.g. the
ro tation area of thefa n. #
Remo vejewe llery and watches. #
Keep items of clo thing and hair away
from moving parts. &
WARNING Risk of inju ryfrom touching
co mp onent parts under voltage
The ignition sy stem and the fuel injection
sy stem workunder high voltage. If youto uch
co mp onent parts which are under voltage,
yo u could recei vean electric shoc k. #
Neverto uch co mponents of the ignition
sy stem or the fuel injection sy stem
when the ignition is switched on. &
WARNING Danger of bu rns from hot
component parts in the engine compart‐
ment
Cer tain component parts in the engine com‐
partment may be very hot, e.g. the engine, 354
Maintenance and care

th
era diator and parts of theex haust sy stem. #
Let the engine cool down and only
to uch the component parts described
below: &
WARNING Risk of inju ryfrom using the
windscreen wipers while the engine bon‐
net is open
When the engine bonn etis open, and the
windscreen wipers are set in motion, you can
be trapped bythe wiper linkage. #
Alw ays switch off the windscreen wip‐
ers and ignition before opening the
engine bonn et. #
Toopen: pull lever1 torelease the engine
bonn et. #
Push bonnet catch 1upwards and lift the
bonn etby appr oximately 40 cm. #
Toclose: lowe rth e bonn etand let it fall from
a height of appr oximately 20 cm. #
Ifth e bonn etcan still be lif ted slightl y,open
th e bonn etagain and close it with a little
more forc e until it engages cor rectly. Maintenance and care
355

Engine oil
Checking
the engine oil le vel using the oil
dip stick &
WARNING Danger of bu rns from hot
component parts in the engine compart‐
ment
Cer tain component parts in the engine com‐
partment may be very hot, e.g. the engine,
th era diator and parts of theex haust sy stem. #
Let the engine cool down and only
to uch the component parts described
below: Depending on
the engine, the oil dipstick may be
ins talled in the engine compartment in dif fere nt
locations.
Wa iting time before checking the oil le vel:
R Engine at normal operating temp erature: five
minutes. R
Engine not at normal operating temp erature
(e.g. the engine was only star ted brief ly): 30
minutes. #
Park theve hicle on a flat sur face. #
Remo veoil dipstick 1and wipe off. #
Slowly slide oil dipstick 1into the guide
tube tothestop, and take it out again af ter
appr oximately thre e seconds.
R Oil le vel is cor rect: oil le vel is between 2
and 3.
R Oil le velto o low: oil le vel is at 3or
belo w.
R Oil le velto o high: oil le vel is abo ve2 . #
Ifth e oil le vel is too lo w,top up with 1 l of
engine oil. #
Ifth e engine oil le vel is too high, ha vethe
exc ess engine oil remo ved immediately at a
qu alified specialist workshop.
Checking the engine oil le vel using the on-
board compu ter (E 220 d)
The engine oil le vel is de term ined during driving.
The oil le vel display is only available af ter a driv‐
ing time of up to30 minutes and if the ignition is
switched on, depending on the driving profile.
It is not possible tocor rectly measu rethe oil
le ve l if:
R The vehicle is not le vel during the measuring
process. 356
Maintenance and care

R
The bonnet has been pr eviously opened.
The engine must be restar ted and the engine oil
le ve l will be de term ined again during driving.
On-board computer: , Service .
Engine oil level:
Yo u will see one of thefo llowing display
messa ges in the multifunction displa y:#
Engine oil level Measuring now: measu re‐
ment of the oil le vel is not yet possible.
Re peat there qu est af ter a maximum of 30
minutes' driving. #
Engine oil level OK andthe bar display for
indicating the oil le vel in the multifunction
display is green and is between "min" and
"max": the oil le vel is cor rect. #
Engine oil level Add 1.0 l andthe bar display
fo r indicating the oil le vel in the multifunction
display is orange and is below "min": top up
with 1 l of engine oil. #
Reduce engine oil level andthe bar display
fo r indicating the oil le vel in the multifunction
display is orange and is abo ve"max": drain off
theexc ess engine oil. Consult a qualified
specialist workshop. #
For engine oil level turn on ignition: switch on
th e ignition tocheck the engine oil le vel. #
Engine oil level System inoperative : sensor
fa ulty or not connected. Consult a qualified
specialist workshop. #
Engine oil level System currently unavail. :
close the engine bonn et.
To pping up engine oil &
WARNING Danger of bu rns from hot
component parts in the engine compart‐
ment
Cer tain component parts in the engine com‐
partment may be very hot, e.g. the engine,
th era diator and parts of theex haust sy stem. #
Let the engine cool down and only
to uch the component parts described
below: &
WARNING Risk offire and injury from
engine oil
If engine oil comes into con tact wi thhot
component parts in the engine compart‐
ment, it may ignite. #
Make sure that no engine oil is spilled
next tothefiller opening. #
Allow the engine tocool off and thor‐
oughly clean the engine oil from compo‐
nent parts before starting theve hicle. *
NO
TEEngine dama gecaused byan
incor rect oil filter, incor rect oil or addi‐
tives #
Do not use engine oils or oil filters
which do not cor respond tothe specifi‐
cations explicitly prescribed forthe
service inter vals. #
Do not alter the engine oil or oil filter in
order toachie velonger change inter vals
th an presc ribed. #
Do not use additives. Maintenance and care
357