service MERCEDES-BENZ E-CLASS COUPE 2018 Owner's Manual

Digita
l–int hevehicl eV ehicle document walletD igital–ont he Interne tD igital–asanA pp
Fa miliarize yourself wit hthe con‐
te nts of theO perator's Manual
directly via thev ehicle's multi‐
media sy stem (menu item "Vehi‐
cle"). Startw itht he quickg uide,
disco very our vehicle's highlights
or broaden your kn owledg ewith
useful tips. Her
eyou can find comprehen‐
si ve informatio nabout operating
yo ur vehicle and about services
and warranties in printed form. Yo
uc an find theO perator's Man‐
ual on theM ercedes-Benz home‐
page. The Mercedes-Benz Guides App
is
available free-of- charge in
fa miliar App stores. É2385845001,ËÍ
2385845001 Apple
®
iOS AndroidTM Order no. P238
0145 13
Editio nC-2018 Pa
rtno. 238 58 45001 E-Clas
sCoupe Ope
rator's Manual
Mercedes-BenzMercedes-Benz E-Class Coupe

Atagl ance .................................................... 6
Cockpit ........................................................... 6
Wa rning and indicator lamps .......................... 8
Overhead control panel ................................ 12
Door control panel and seat adjustment ....... 14
Emergencies and breakdowns ...................... 16
DigitalOperator' sManua l........................ .18
Callin g upthe Digital Operator's Manual ...... 18
General notes............................................. 19
Pr otecting the environment .......................... 19
Mercedes-Benz GenuineParts ....................... 19
Operator's Manual ........................................2 0
Service and vehicle operation ....................... 21
Operating saf ety.......................................... .22
Declaration of conformity for wireless
ve hicle components .....................................2 3
Diagnost ics connection ................................ 24
Qualified specialist workshop ....................... 25
Cor rect use of theve hicle ............................2 5
Problems with your vehicle ........................... 25
Re porting saf etydefects .............................. .25
Limited Warranty .......................................... 26 QR code
forre scue card ...............................2 6
Ve hicle data storage .....................................2 6
Copyright .. .................................................... 28
Occupant safety......................................... 30
Re stra int sy stem .......................................... .30
Seat belts ..................................................... 32
Airbags ......................................................... 37
PRE-SAFE
®sy stem ....................................... 44
Childr en intheve hicle ..................................4 5
Pe ts in theve hicle ........................................5 4
Opening and closing.................................. 55
SmartK ey...................................................... 55
Doors ............................................................ 59
Tr unk ............................................................ 63
Ro ller sun blinds .......................................... .69
Side windo ws............................................... 70
Sliding sunroof .............................................. 73
Anti-theft pr otection .................................... .78
Seats and stowing .................................... .80
Cor rect driver's seat position ....................... 80 Seats ............................................................
81
St eering wheel ............................................. .90
Using the memory function .......................... 92
St ow age areas .............................................. 94
Cup holder .................................................. 101
Ashtr ayand cigar ette lighter ...................... .102
Soc kets ....................................................... 103
Wi reless charging of the mobile phone
and connection with theex terior antenna .. 105
Ins talling/ removing thefloor mats .............1 07
Light and visibility................................... 108
Exterior lighting .......................................... 108
Interior lighting ............................................ 113
Wi ndshield wiper and windshield washer
sy stem ........................................................ 114
Mir rors ........................................................ 117
Operating the sun visors ............................. 119
Infrared reflective windshield ..................... .120
Climate control ......................................... 121
Overview of climate cont rol sy stems ......... .121
Operating the climate control sy stem ......... 122
2
Conte nts

Drivingand pa rking ................................. 128
Driving ........................................................ 128
DY NA MIC SELECT switch ............................1 35
Au tomatic transmission .............................. 136
Re fueling .................................................... 140
Pa rking ...................................................... .142
Driving and driving saf etysy stems ............ .150
Instrument Display and on-board
comp uter .................................................. 205
Instrument display overview ...................... .205
Overview of the buttons on thesteering
wheel ......................................................... .206
Operating the on-board computer .............. 206
Displa ysinthe multifunction display ......... .208
Ad justing the instrument lighting ............... 208
Menus and submenus ................................ 209
Head-up Display .......................................... 215
Vo ice Control Sy stem ............................... 217
Operating saf ety.......................................... 217
Operation ....................................................2 17
Using Voice Cont rol Sy stem ef fectively ....... 219
Essential voice commands .......................... 219
Multimedia sy stem .................................. 228
Overview and operation .............................. 228
Sy stem settings .......................................... 236
Na vigation .................................................. 243
Te lephone .................................................. .264
Online and Internet functions ..................... 279
Media ......................................................... 286
Ra dio .......................................................... 298
Sound .........................................................3 05
Maintenance and care.............................308
ASS YST PLUS service inter val display ........ 308
Engine compartment .................................. 309
Cleaning and care ...................................... .315
Breakdown assistance ............................322
Emergency .................................................. 322
Flat tire ....................................................... 322
Battery (vehicle) ......................................... 328
To w starting or towing away ....................... 333
Electrical fuses ........................................... 338
Wheels and tires ...................................... 342
Noise or unusual handling characteris‐
tics ............................................................ .342
Re gular checking of wheels and tires ......... 342
No tes on snow chains ................................ 343
Ti re pressure .............................................. 343
Loading theve hicle .................................... 349
Ti re labeling ................................................ 354
Definitions for tires and loading ................. 359
Changing a wheel ....................................... 362
Te ch nical data .......................................... 372
No tes on tech nical da ta.............................. 372
Ve hicle electronics .....................................3 72
Ve hicle identification plate, VIN and
engine number ............................................ 374
Operating fluids .. ........................................ 376
Ve hicle data ................................................ 382
Display messages and warning/indi‐
cator lamps .............................................. 384
Display messages ...................................... .384
Wa rning and indicator lamps ...................... 429
Contents 3

Protecting the environment
+ENVIRONMENTAL NOTEEnvironmental
damage duetooperating conditions and
personal driving style
The pollutant emission of your vehicle is
directly related tothewa yyo u operate your
ve hicle.
Yo u can help toprotect the environment by
operating your vehicle in an environmentally-
re sponsible manner. Please obser vethefo l‐
lowing recommendations on ope rating condi‐
tions and pe rsonal driving style.
Operating conditions:
#Make sure that the tire pressure is cor‐
re ct.
#Do not car ryany unnecessary weight
(e.g. roof luggage rack s once you no
longe r need them).
#Ad here tothe service inter vals.
A regularly serviced vehicle will contri b‐
ute toenvironmen tal pr otection.
#Alw ays ha veservice workcar ried out at
a qu alified specialist workshop.
Pe rsonal driving style:
#Do not depress the accelera tor pedal
when starting the engine.
#Do not warm upthe engine while the
ve hicle is stationar y.
#Drive carefully and maintain a suitable
dist ance from theve hicle in front.
#Av oid frequent, sudden acceleration
and braking.
#Change gear in good time and use each
ge ar only uptoÔ of its maximum
engine speed.
#Switch off the engine in stationary traf‐
fi c.
#Ke ep an eye on theve hicle's fuel con‐
sum ption.
Environmental issues and recommendations:
It is recommended that youre -use or recycle
materials firs t ins tead of just disposing of them. The
releva nt environmental regulations and
guidelines ser vetoprotect the environment and
must be strictly obser ved.
Mercedes-Benz GenuineParts
+ENVIRONMEN TALNO TEEnvironmental
damage causedbythe non-use of recon‐
ditioned components.
Daimler AGoffers recycled reconditioned
components and part s withthe same quality
as new parts. The same entitlement from the
limited warranty is valid as for new parts.
#Use recycled reconditioned compo‐
nents and part s from Daimler AG.
Gene ral no tes 19

*NO
TEImpairment of the operating ef fi‐
ciency of there stra int sy stems from
ins talling accessories or from repairs or
we lding
Airbags, Emer gency Tensioning Devices, as
we ll as control units and sensors forth e
re stra int sy stems, may be ins talled in thefo l‐
lowing areas of your vehicle:
RDoors
RDoor pillars
RDoor sills
RSeats
RCo ckpit
RInstrument clus ter
RCente r console
#Do not ins tall accessories such as audio
sy stems in these areas.
#Do not car ryout repairs or welding.
#Have accessori esretrofitted at a quali‐
fi ed specialist workshop.
Yo u could jeopardize the operating saf etyof your
ve hicle if you use parts, tires and wheels as well
as accessories releva nt tosaf etywhic hha ve not
been appr ovedby Mercedes-Benz. This could
lead tomalfunctions in saf ety-re leva nt sy stems,
fo rex ample, the brake sy stem. Only use
Mercedes-Benz GenuineParts or parts of equal
qu ality. Only use tires, wheels and accessory
parts that ha vebeen specifically appr ovedfo r
yo ur vehicle model.
Mercedes-Benz GenuineParts are subject to
st rict quality control. Each part has been spe‐
cially de veloped, manufactured or selecte dfo r
Mercedes-Benz vehicles and fine-tuned forth em.
Therefore, only Mercedes-Benz GenuineParts
should be used.
More than 300,000 dif fere nt Mercedes-Benz
GenuineParts are available for Mercedes-Benz
models.
All au thorized Mercedes-Benz Centers maintain
a supply of Mercedes-Benz GenuineParts for
necessary service and repair work. In addition,
st ra tegically located parts-delivery centers pro‐
vide forqu ick and reliable parts service. Alw
ays specify theve hicle identification number
(VIN) (→page 374) when ordering Mercedes-
Benz GenuineParts.
Operator's Manual
This Operator's Manual describes all models and
all standard and optional equipment available for
yo ur vehicle at the time of this Opera tor's Man‐
ual going topress. Countr y-specific dif fere nces
are possible. No tethat your vehicle may not be
equipped with all features descri bed. This is also
th e case for sy stems and functions releva nt to
saf ety. Therefore, the equipment on your vehicle
may dif fer from that in the descriptions and illus‐
trations.
The original pur chase contract documentation
fo ryo ur vehicle contains a list of all of the sys‐
te ms in your vehicle.
Should you ha veany questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz service center.
The Operator's Manual and maintenance booklet
are impor tant documents and should be kept in
th eve hicle.
20
General no tes

Service andvehicle operation
Ve hicle operation outside the USA or Canada
When you are abroad withyo ur vehicle, obser ve
th efo llowing points:
RService points or replacement parts may not
be available immediatel y.
RUnleaded fuel may not be available forve hi‐
cles with a catalytic con verter. Leaded fuel
may cause damage tothe catalytic con verter.
RThe fuel may ha vean extreme lylow octane
number. Unsuitable fuel can cause engine
damage.
Some Mercedes-Benz models are available in
Europe thro ugh our European De livery Prog ram.
Fo r more information, please consult an au thor‐
ized Mercedes‑Benz service center, or write to
one of thefo llowing address:
In the USA:
Mercedes-Benz US A,LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 0764 5-0350 In Canada:
Mercedes-Benz Canada, Inc.
European Delivery Department
98
Vande rhoof Avenue
To ronto, Ontario M4G 4C9
Maintenance
Yo ur cus tomer advisor confirms the service in
th e service report.
Ro adside Assistance
The Mercedes-Benz Roadside Assis tance Pro‐
gram of fers tech nical help in the case of a
breakdown. Your calls totheto ll-f reeRo adside
Assis tance Hotline are ans weredby our agents
24 hours a da y,365 da ysaye ar.
1-800- FOR-MERCedes (1-800-367-63 72) (USA)
1-800-387-0 100 (Canada)
Yo u can find fur ther information in the
Mercedes-Benz Roadside Assis tance Program
brochure (USA) orthe "Roadside Assis tance" section in
the maintenance and warranty infor‐
mation booklet (Canada). Youwill find bo thin
th eve hicle document wallet.
Change of address or change of ownership
Intheev ent of a change of address, please send
us the "Notification of address change" in the
Service and Guarantee booklet or simply call the
Mercedes-Benz Cus tomer Assis tance Center
(USA) on the hotline number
1-800-FO R-MERCedes (1-800-367-63 72) or Cus‐
to mer Service (Canada) on 1-800-387-0 100. We
can then reach you in a timely fashion, if neces‐
sar y.
If yo u sell your Mercedes, please lea veall litera‐
ture in theve hicle so that it is available tothe
next owner. If you ha vepur chased a used vehi‐
cle, please send us the "Notice of Pur chase of
Used Car" in the Service and Guarantee booklet
or simply call the Mercedes-Benz Cus tomer
Assis tance Center (USA) at the hotline number
1-800-FO R-MERCedes (1-800-367-63 72) or Cus‐
to mer Service (Canada) at 1-800-387-0 100.
Gene ral no tes 21

Important noticefor Cali forn ia retail bu yers
and lessees of Mercedes-Benz automobiles
Under California law you may beentitled toa
re placement of your vehicle or a refund of the
pur chase price or lease price, if af ter a reasona‐
ble number of repair attem pts Mercedes-Benz
US A,LLC and/or its authorized repair or service
fa cilities failto fix one or more subs tantial
de fects or malfunctions in theve hicle that are
co veredby its express warrant y.
During a pe riod of 18months from original deliv‐
ery of theve hicle or a kilome ter/mileage read‐
ing of 18,000 miles (29,000 km), whiche ver
occurs firs t, ve hicle repair is presumed for a
re tail buyer or lessee if one or more of thefo l‐
lowing occurs:
(1) the serious defect or damage can result in
deadly or serious injury totheve hicle occu‐
pants while driving AND this defect has
already been repaired at least twice AND
Mercedes‑Benz, LLC has been informed in
writing of the necessity of a repair.
(2) the defect or damage, though less serious
th an (1) abo ve, has already been repaired at least
four times AND Mercedes‑Benz has
been informed in writing of the necessity of
a re pair.
(3) theve hicle cannot be used for longer than
30 calendar da ysbecause of repair work
re sulting from this or other serious defects
or damage.
Please send your written notice to:
Mercedes‑Benz US A,LLC
Cus tomer Assis tance C
enter
3 Mercedes Drive
Montvale, NJ 0764 5-0350
Operating saf ety
&
WARNING Risk of accident due tomal‐
functions or sy stem failures
If yo u do not ha vethe prescribed service/
maintenance workor any requiredrepairs
car ried out, this could result in malfunctions
or sy stem failures.
#Alw ays ha vethe prescribed service/
maintenance workas well any required
re pairs car ried out at a qualified spe‐
cialist workshop.
&
WARNING Risk of accident or injury due
to incor rect modifications on electronic
component part s
Modification toelectronic components, their
software or wiring could impair their function
and/or the function of other networ ked com‐
ponent parts. In particular, sy stems releva nt
to saf etycould also be af fected.
As a result, these may no longer function
proper lyand/or jeopardize the operating
saf etyof theve hicle.
#Ne verta mp er with the wiring and elec‐
tronic component parts or their soft‐
wa re.
#Yo u should ha veall workon electrical
and electronic components car ried out
at a qualified specialist workshop.
22
General no tes

Qualified specialistworkshop
An authorized Mercedes-Benz Center is a quali‐
fi ed specialist workshop. It has the necessary
specialist kn owledge, tools and qualifications to
cor rectly car ryout thewo rkrequ ired on your
ve hicle. This particularly applies towo rkreleva nt
to saf ety.
Fo rth efo llowing, alw ays ha veyour vehicle
ch ecked at an authorized Mercedes-Benz Cen‐
te r:
RWo rkreleva nt tosaf ety
RService and maintenance work
RRepair work
RModifications, ins tallations and con versions
RWo rkon electronic component parts
Cor rect use of theve hicle
If yo ure mo veany warning sticke rs,yo u or others
could failto recognize cer tain dangers. Lea ve
wa rning sticke rs in position. Obser
vethefo llowing information when driving
yo ur vehicle:
Rthe saf etyno tes in this manual
Rtheve hicle tech nical da ta
Rtraffic ru les and regulations
Rlaws and saf etyst andards per taining to
mo torve hicles
Problems with your vehicle
If yo u should experience a problem with your
ve hicle, particular lyone that you belie vemay
af fect its safe ope ration, weurge youto contact
an au thorized Mercedes-Benz service center
immediately tohave the problem diagnosed and
re ctified. If the problem is not resol vedto yo ur
satisfaction, please discuss the problem again
with the authorized Mercedes-Benz service cen‐
te r or, if necessar y,contact us at one of thefo l‐
lowing addresses.
In the USA:
Cus tomer Assis tance Center
Mercedes-Benz US A,LLC 3 Mercedes Drive
Montvale, NJ
0764 5-0350
In Canada:
Cu stomer Relations Department
Mercedes-Benz Canada, Inc.
98 Vande rhoof Avenue
To ronto, Ontario M4G 4C9Re porting saf ety defects
USA onl y:
The following text is published as requ ired of
manufacturers under Title 49, Code of U.S. Fed‐
eral Regulations, Part57 5 pursuant tothe
"National Traf fic and Mo torVe hicle Saf etyAc t of
19 66".
If yo u belie vethat your vehicle has a defect
which could cause a crash or could cause injury
or death, you should immediately inform the
Na tional Highw ayTraf fic Saf etyAd ministration
(NHT SA) in addition tonotifying Mercedes-Benz
US A,LLC.
General no tes 25

If NHTSAreceive s similar complaints, it may
open an in vestigation, and if it finds that a saf ety
defect exists in a groupof vehicles, it may order
a re call and remedy campaign. Ho wever,NHT SA
cannot become in volved in individual problems
between you, your dealer, or Mercedes-Benz
US A,LLC.
To contact NHT SA,yo u may call theVe hicle
Saf etyHotlin eto ll-f ree at 1-888-327-4236
(TT Y:1-800-424-9 153) (inside the USA); go to
http://www.safercar.gov; or write to:Ad minis‐
trator, NHT SA, 400 Se venth Street,SW .,Wa sh‐
ington, DC 20590, US A.
Fu rther information on vehicle saf etycan be
fo und at: http:/ /www.safercar.g ov
LimitedWarranty
* NO
TEDama getotheve hicle arising
from culpable violation of these operat‐
ing instructions.
Damage totheve hicle can arise from culpa‐
ble violation of these operating instructions.
This damage is not co vered either bythe
Mercedes-Benz Limited Warranty or bythe
New Vehicle or Used Vehicle Warrant y.
#Follow the instructions in this manual
on proper operation of your vehicle as
we ll as on possible vehicle damage.
QR code forre scue card
The QR code is secured in the fuel filler flap and
on the opposite side on the B-pillar. In theeve nt
of an accident, rescue services can use the QR
code toquickly find the appropriate rescue card
fo ryo ur vehicle. The cur rent rescue card con‐
ta ins the most impor tant information about your
ve hicle in a compact form , e.g. thero uting of the
electric lines.
Fu rther information can be obtained at http://
www.mercedes-benz.de/qr-code.
Ve hicle data storage
Data acquisition
A wide range of electronic components in your
ve hicle contain data memories.
These data memories temp orarily or perma‐
nently store tech nical information about:
RThe vehicle's operating state
REvents
RMalfunctions
In general, thete ch nical information documents
th est ate of a component part, a module, a sys‐
te m or the sur roundings.
These include, forex ample:
ROperating conditions of sy stem components.
Fo rex ample, fluid leve ls.
RThe vehicle's status messages and those of
its individual components. Forex ample, the
number of wheel revo lutions/speed, deceler‐
ation, lateral acceleration, accelerator pedal
position.
26 General no tes

RMalfunctions and defects in important sys‐
te m components. Forex ample, lights,
brakes.
RVe hicle reactions and operating conditions in
special driving situations. Forex ample, air
bag deployment, inter vention of stability con‐
trol sy stems.
RAmbient conditions. Forex ample, outside
te mp erature.
This data is of an exclusively tech nical natu re
and can be used to:
RAssist in detecting and rectifying malfunc‐
tions and defects.
RAnalyze vehicle functions, e.g. af ter an acci‐
dent.
ROptimize vehicle functions.
The data cannot be used totrace theve hicle's
mo vements.
When your vehicle is serviced, tech nical informa‐
tion can be read from theeve nt da tamemory
and malfunction data memor y.Services include,
forex ample:
RRe pair services
RService processes
RWa rranty cases
The vehicle is read out byemplo yees of the
service network (including the manufacturer)
using special diagnostic devices. You can obtain
more information there, if requ ired.
Af ter a malfunction has been rectified, the infor‐
mation is dele ted from the malfunction memory
or is continually overwritten.
When operating theve hicle, situations are con‐
ceivable in which this tech nical da ta, in connec‐
tion with other information (if necessar y,afte r
consultation wi than authorized expert), could be
traced toa person.
Examples include:
RAc
cident reports
RDamage totheve hicle
RWi tness statements
Fu rther additional functions that ha vebeen con‐
tractually agreed upon with the cus tomer all ow cer
tain vehicle data tobe con veye dby theve hi‐
cle as well. The additional functions include, for
ex ample, vehicle location in case of an emer‐
ge ncy.
COMAND/mbrace
If th eve hicle is equipped with COMAND or
mbrace, additional data about theve hicle's oper‐
ation, the use of theve hicle in cer tain situations,
and the location of theve hicle may be compiled
th ro ugh COMAND or the mbrace sy stem.
Ad ditional information can be found in the multi‐
media sy stem section and/or the mbrace Term s
and Conditions.
Event data recorders
This vehicle is equipped with an event da ta
re corder (EDR). The main purp ose of an EDR is
to record, in cer tain crash or near crash-like sit‐
uations, such as an air bag deployment or hitting
a ro ad obs tacle, data which will assist in under‐
st anding how a vehicle's sy stems per form ed.
The EDR is designed torecord data related to
ve hicle dynamics and saf etysy stems for a short
period of time, typically 30 seconds or less.
General no tes 27