lock MERCEDES-BENZ E-CLASS COUPE 2018 User Guide

Problem
Possible causes/consequences and M
MSolutions #
Check the battery using the battery check lamp and replace if necessary (→ page73). #
Use the emer gency keyto lock or unlock (→ page73). #
Have theke ych ecked at a qualified specialist workshop.
Yo u ha velost a key. #
Have theke y deacti vated at a qualified specialist workshop. #
If necessar y,ha ve the mechanical lock changed as well. Doors
Note
s onthe additional door lock The additional door lock is only
available for
ve hicles forth eUni ted Kingdom. &
WARNING Risk of inju ryto persons
inside theve hicle when the additional
door lock is activated
If th e additional door lock is activated, the
doors can no longer be opened from the
inside.
If th ere are persons in theve hicle, they can
no longer le aveth eve hicle, e.g. in hazardous
situations. #
Never lea vepersons unattended in the
ve hicle, particularly children, elderly
persons or persons in need of help. #
Ifth ere are persons in theve hicle, do
not activate the additional door loc k. The additional door lock is automatically activa‐
te d in thefo llowing situations:
R The vehicle is loc ked using thekey.
R The vehicle is loc ked using KEYLESS-GO.
If th eve hicle has been loc ked via Mercedes me
connect, the additional door lock is not activa‐
te d. If
th e additional door lock is activated, the doors
cann otbe opened from the inside.
% After locking you can issue a signal with the
horn.
Yo u can pr eventthe additional door lock from
being activated bydeactivating interior pr otec‐
tion before locking theve hicle (→ page97). Un
locking/opening the doors from the inside #
United Kingdom onl y:obser vethe no tes on
th e additional door lock (→ page75). Opening
and closing 75

#
Pull door handle 2.
Locking pin 1pops up when the door is
unloc ked. Centrally locking and unlocking
theve hicle
from the inside #
Tounlo ck:press button 1. #
Tolock: press button 2.
This does not lock or unlock the fuel filler flap.
The vehicle is not unloc ked:
R Ifyo u ha veloc kedth eve hicle using thekey. R
Ifyo u ha veloc kedth eve hicle using KEY‐
LESS-GO. Locking/unlocking
theve hicle with a Digital
Ve hicle Key Re
quirements:
R one of thefo llowing versions of the Digital
Ve hicle Key is available:
- suitable mobile phone
- Digital Vehicle Keyst icker
R theve hicle is equipped with the "Digital Vehi‐
cle Key" function.
R the "Digital Vehicle Key" function is activated
via Mercedes me connec t:http://
www.mercedes.me.
R the mobile phone must be suf ficiently
ch arge d.
% You can check the suitability of your mobile
phone byentering the phone number at
http://www.mercedes.me. 76
Opening and closing

Information about suitable mobile phones
can be obtained from your Mercedes-Benz
service centre or at http://www.mercedes-
benz.com/connect.
% Mercedes-Benz recommends that you car ry
th e emer gency key in case of function
re strictions.
% The function is only available in combination
with Mercedes me connect and on lyin cer‐
ta in countries.
% Protective cases around the mobile phone
can impair thera nge of functions.
If th eve hicle has been par kedfo r longer than
two weeks, the NFC aerial in the door handle is
deactivated. #
Pull the door handle.
The NFC aerial is activated. #
Touch the door handle on the driver's door in
th e area where NFC aerial 1is located with
th e part of the Digital Vehicle Key where the
NFC aerial is located.
The vehicle is loc ked or unloc ked alternately.
If yo u lose your Digital Vehicle Key,deactivate
th e "Digital Vehicle Key" service in Mercedes me
connect via http://www.mercedes.m e. Locking/unlocking
theve hicle with KEY‐
LESS-GO Re
quirements:
R The key is outside theve hicle.
R The dis tance between theke y and theve hicle
does not exceed 1 m.
R The driver's door and the door at which the
door handle is used are closed. Opening and closing
77

#
Tounlo cktheve hicle: touch the inner sur‐
fa ce of the door handle. #
Tolock theve hicle: touch sensor sur face
1 or2. #
Convenience closing: touch recessed sen‐
sor su rface 2until the closing procedure is
comple te. %
Further information on con venience closing
(→ page 88).
If yo u open the boot lid from outside it is auto‐
matically unloc ked. Problems with KEYLESS-GO
Problem
Possible causes/consequences and M
MSolutions
Yo u can no lon ger lock or unlock the
ve hicle using KEYLESS-GO. Po
ssible causes:
R The key functions ha vebeen deactivated (→ page72).
R The key bat tery iswe ak or dischar ged.
R There is inter fere nce from a po werful radio signal source.
R The key is faulty. #
Activate theke y functions (→ page72). #
Check the battery using the battery check lamp and replace if necessary (→ page73). #
Use the emer gency keyto unlo ckor lock theve hicle (→ page73). #
Have theve hicle and keych ecked at a qualified specialist workshop. 78
Opening and closing

Ac
tivating/deactivating the automatic lo ck‐
ing feature The
vehicle is loc ked automatically when the
ignition is switched on and the wheels are turn‐
ing fast erthan walking pace. #
Toactivate: press and hold button 2for
appr oximately five seconds until an acoustic
signal sounds. #
Todeactivate: press and hold button 1for
appr oximately five seconds until an acoustic
signal sounds.
In thefo llowing situations, there is a danger of
being loc ked out when the function is activated:
R While theve hicle is being tow star ted/
pushed.
R The vehicle is being tested on the dynamom‐
et er. Locking/unlocking
the driver's door with the
emer gency key %
Ifyo u wish tolock theve hicle entirely using
th e emer gency key,firs t press the button for
locking from the inside while the driver's
door is open. Then proceed tolock the driv‐
er's door using the emer gency key. #
Insert the emer gency key as far as it will go
into opening 1inthe co ver. #
Pull and hold the door handle. #
Pull the co ver on the emer gency key as
st ra ight as possible away from theve hicle
until it releases. #
Release the door handle. Opening and closing
79

#
Tounlo ck:turn the emer gency key anti-
clo ckwise toposition 1. #
Tolock: turnthe emer gency key clo ckwise to
position 1. #
Carefully press the co ver onto the lock cylin‐
der until it engages and is seated firm ly. Boot
Opening the bo
otlid &
DANG ER Risk of exhaust gas poisoning
Combustion engines emit poisonous exhaust
ga ses such as carbon monoxide. Exhaust
ga ses can enter theve hicle interior if the
boot lid is open when the engine is running,
especially if theve hicle is in motion. #
Alw ays switch off the engine before
opening the boot lid. #
Never drive with the boot lid open. *
NO
TEDama getothe boot lid byobs ta‐
cles ab ovetheve hicle The boot lid swings upwards when it is
opened. #
Therefore, make sure that there is suf fi‐
cient clearance ab ovethe boot lid. Yo
u ha vethefo llowing options for opening
the bo otlid: #
Pull boot lid remo teoperating switch 1. #
Press and hold thep button on thekey. #
With th e boot lid unloc ked, press theto p of
th e Mercedes star.
% Toopen, pull on thefo lded-out star when the
boot lid is unloc ked. 80
Opening and closing

#
Vehicles with HANDS-FREE ACCESS: Use
yo ur foot to kick below the bumper
(→ page 83). #
Vehicles with boot lid conve nience clos‐
ing feature: withthe boot lid stopped in an
intermediate position, pull it upwards and
re lease it as soon as it begins toopen.
Wi th th e boot lid opening limiter activated,
manually pull thestopped boot lid upwards.
Ve hicles with boot lid conve nience closing:if
an object restricts the boot lid during the auto‐
matic opening process, the object recognition
function stops the boot lid. The object recogni‐
tion function is only an aid and is not a substi‐
tute foryo ur attentiveness. Closing
the boot lid &
WARNING Risk of inju ryfrom unsecu red
items in theve hicle
If objects, luggage or loads are not secured
or not secured suf ficientl y,they could slip, tip
ove r or be throw n around and thereby hit
ve hicle occupants.
There is a risk of injur y,particularly in the
ev ent of sudden braking or a sudden change
in direction. #
Alw aysstow objects in such a wayth at
th ey cannot be thro wn around. #
Before the journe y,secure objects, lug‐
ga ge or loads against slipping or tipping
ove r. Comply with
the loading guidelines when loading
th eve hicle. &
WARNING Risk of becoming trapped
du ring au tomatic closing of the boot lid
Pa rts of the body could become trapped dur‐
ing automatic closing of the boot lid. More‐
ove r,people, e.g. children, may be standing
in the closing area or may enter the closing
area during the closing process. #
Make sure that nobody is in the vicinity
of the closing area during the closing
process. #
Use one of thefo llowing options tostop
th e closing process:
R Press thep button on thekey.
R Press or pull there mo teoperating
switch on the driver's door.
R Press the closing or locking button
on the boot lid.
R Press theto p of thest ar on the boot
lid. Ve
hicles with HANDS-FREE ACCESS: it is also
possible tostop the closing process bymaking a
kicking mo vement with your foot below there ar
bumper.
Yo u ha vethefo llowing options toclose the
boot lid: #
Pull the boot lid down using the handle
re cess and push it closed. Opening and closing
81

#
Vehicles with HANDS-FREE ACCESS: with
th e boot lid comple tely opened, kick your
fo ot below the bumper (→ page 83).#
Vehicles with boot lid conve nience clos‐
ing feature: withthe boot lid stopped in an
intermediate position, push it down wards.
The boot lid continues toclose. #
Vehicles with boot lid conve nience clos‐
ing and KEYLESS-GO: withthe boot lid com‐
ple tely opened, press and holdthep but‐
to n on theke y (with theke y in the vicinity of
th eve hicle). #
Vehicles with boot lid conve nience clos‐
ing feature: press boot lid remo teoperating
switch 1. #
Vehicles with boot lid conve nience clos‐
ing feature: press closing button 1onthe
boot lid. #
Vehicles with boot lid conve nience clos‐
ing and KEYLESS-GO: press locking button
2 onthe boot lid.
If a key is de tected outside theve hicle, the
boot lid will close and theve hicle will be
loc ked. 82
Opening and closing

Boot lid automatic
reve rsing function
If an object obstructs the boot lid during the
automatic closing process, the boot lid will open
again automaticall y.The automatic reve rsing
function is only an aid and is not a substitute for
yo ur attentiveness. #
When closing, make sure that no body parts
are in the closing area. &
WARNING Risk of becoming trapped
despi tereve rsing function
The reve rsing function does not react:
R tosoft, light and thin objects, e.g. fingers.
R overth e last 8 mm of the closing path.
In these situations in particular, there ve rsing
function cannot pr event someone being trap‐
ped. #
When closing, ma kesure that no body
parts are in the closing area. #
If someone is trapped, use one of the
fo llowing options:
R Press thep button on thekey. R
Press there mo teoperating switch
on the driver's door.
R Press the closing or locking button
on the boot lid.
R Press theto p of thest ar on the boot
lid. HANDS-FREE
ACCESS function Wi
th HANDS-FREE ACCESS you can open, close
or inter rupt boot lid mo vement byper form ing a
kicking mo vement under there ar bumper.
The kicking mo vement triggers the opening or
closing process alternately.
Obser vethe no tes when opening (→ page 80)
and closing (→ page81)th e boot lid.
% Awa rning tone sounds while the boot lid is
opening or closing. &
WARNING Risk of bu rns caused bya hot
ex haust sy stem
The vehicle exhaust sy stem can become very
hot. If you use HANDS-FREE ACCESS, you
could bu rnyourself by touching theex haust
sy stem. #
Alw ays ensure that you on ly ma ke a
kicking mo vement within the de tection
ra nge of the sensors. Opening and closing
83

*
NO
TEDama getotheve hicle caused by
unin tentional lyopening the boot lid: R
when using an automatic car wash
R when using a high pressure cleaner #
Deactivate KEYLESS-GO or make sure
th at theke y located is at least 3 m
aw ay from theve hicle in such situa‐
tions. When making
the kicking mo vement, make sure
th at your feet are firm ly on the ground, other‐
wise you could lose your balance, e.g. on ice.
Re quirements:
R The key is behind theve hicle.
R Stand at least 30 cm away from theve hicle
while per form ing the kicking mo vement.
R Do not come into contact with the bumper
while making the kicking mo vement.
R Do not car ryout the kicking mo vement too
slowl y.
R The kicking mo vement must be towa rdsthe
ve hicle and back again. 1
Detection range of the sensors
If se veral consecutive kicking mo vements are
not successful, waitte n seconds.
Sy stem limitations
The sy stem may be impaired or may not function
if:
R Snow or dirt, e.g. from road salt, co vers the
sensor area.
R The kicking mo vement is made using a pros‐
th etic leg. The boot lid could be opened or closed unin
ten‐
tional ly, in thefo llowing situations:
R A person's arms or legs are moving in the
sensor de tection range, e.g. when polishing
th eve hicle or picking up objects.
R Objects are mo ved or placed behind theve hi‐
cle, e.g. tensioning stra ps or luggage.
R Clamping stra ps, tarp aulins or other co ver‐
ings are pulled overth e bumper.
R A pr otective mat with a length reaching over
th e boot sill down into the de tection range of
th e sensors is used.
R The pr otective mat is not secured cor rectl y.
R Workis being under take n on the trailer hitch,
on trailers or rear bicycle rack s.
Deactivate KEYLESS-GO (→ page72) or do not
ca rryth eke y about your person in such situa‐
tions. Swit
ching separate boot locking on or off If
yo u centrally unlo cktheve hicle while separate
locking is activated, the boot will remain loc ked. 84
Opening and closing