battery MERCEDES-BENZ E-CLASS COUPE 2018 Owner's Guide

#
Slide co ver1 of positive clamp 2onthe
jump-s tarting connection point in the direc‐
tion of the ar row. #
Connect positive clamp 2onyour vehicle to
th e positive pole of the donor battery using
th e jump lead/charging cable. Alw ays begin
with positive clamp 2onyour ow nve hicle
fi rs t. #
During starting assi stance: start the
engine of the donor vehicle and run at idle
speed. #
Connect the negative pole of the donor bat‐
te ry and ear thpoint 3ofyour ow nve hicle
by using the jump lead/charging cable. Begin
with the donor battery firs t. #
During starting assi stance: start the
engine of your ow nve hicle. #
During thech arging process: start the
ch arging process. #
During starting assi stance: letthe engines
ru nfo r se veral minutes. #
During starting assi stance: before discon‐
necting the jump lead, switch on an electrical
consumer in your ow nve hicle, e.g. there ar
wind owheater or lighting.
When thest arting assis tance/charging process
is compl ete, per form thefo llowing steps: #
First,re mo vethe jump lead/charging cable
from ear thpoint 3and the negative pole of
th e donor batter y,then from positive clamp
2 and the positive pole of the donor bat‐ te
ry. Begin ea chtime wi th the conta cts on
yo ur ow nve hicle firs t. #
Afterre moving the jump lead/charging
cable, close co ver1 of positive clamp 2.
Fu rther information can be obtained at a quali‐
fi ed specialist workshop. Re
placing the 12V battery #
Obser vethe no tes on the12 V battery
(→ page 426).
Mercedes-Benz recommends that you ha vethe
12 V battery replaced at a qualified specialist
wo rkshop, e.g. at a Mercedes-Benz Service
Centre.
Obser vethefo llowing no tes if youwa ntto
re place the battery yourself:
R Alw aysre place a faulty bat tery with a battery
which meets the specific vehicle require‐
ments.
The vehicle is equipped with an AGMtech nol‐
ogy battery (Absorbent Glass Mat) or a li th‐
ium-ion batter y.Fu llve hicle functionality is Breakdown assis
tance 431

only guaranteed with an
AGM battery or lith‐
ium-ion batter y.Fo r saf etyre asons,
Mercedes-Benz recommends that you on ly
use bat teries which ha vebeen tested and
appr ovedfo ryo ur vehicle byMercedes-Benz.
R Carryove r de tach able parts, such as vent
hoses, elbow fittings or term inal co vers from
th e battery being replaced.
R Make sure that theve nt hose is al ways con‐
nected tothe original opening on the side of
th e batter y. Fit any
existing or supplied cell caps.
Otherwise, gases or battery acid could
escape.
R Make sure that de tach able parts are recon‐
nected in the same way. To
w- starting or towing away Pe
rm itted towing me thods Mercedes-Benz
recommends transporting your
ve hicle in the case of a breakdown, rath er than
to wing it away. Fo
rto wing, use a tow rope or tow bar with bo th
axles on the ground. Do not use tow bar sys‐
te ms.
* NO
TEDama getotheve hicle due to tow‐
ing away incor rectly #
Obser vethe instructions and no tes on
to wing away. 432
Breakdown assis tance

Pe
rm itted towing me thods Ve
hicle equipment/ towing
me thod Bo
th axles on thegr ound Fr
ont axle raised Re
ar axle raised
Ve hicles with automatic transmis‐
sion Ye
s, maximum 50 km at 50 km/h No Yes, if thesteering wheel is fixe d in
th e cent reposition with a steering
wheel loc k.
4MATIC vehicles Yes, maximum 50 km at 50 km/h No NoTo
wing with a raised axle: towing should be
per form ed byato wing compan y. To
wing theve hicle with bo thaxles on the
gr ound #
Obser vethe no tes on the permitted towing
me thods (→ page 432). #
Make sure that the battery is connected and
ch arge d. Obser
vethefo llowing points when the battery is
dischar ged:
R the engine cann otbe star ted
R the electric parking brake cann otbe released
or applied
R vehicles with automatic transmission: the
automatic transmission cannot be shif tedto
position iorj.
% Vehicles with automatic transmission: if
th e automatic transmission cann otbe shif‐ te
dto position i, orthe multifunction dis‐
play in the instrument clus ter does not show
anything, ha vetheve hicle transpor tedaw ay
( → page 435). A towing vehicle with lifting
equipment is requiredforve hicle transpor ta‐
tion. Breakdown assi
stance 433

Engine
Display messages
Possible causes/consequences and M
MSolutions
# See Owner's Manual *T
he battery is not being charge d.
* NO
TEPossible engine damage if you continue driving #
Do not continue driving under any circum stances. #
Consult a qualified specialist workshop. #
Stop theve hicle immediately, paying attention toroad and traf fic conditions, and switch off the engine. #
Consult a qualified specialist workshop.
! Clean the fuel filter *
Ve hicles with diesel engines: the fuel filter is dirty or thewate r inthe fuel filter needs tobe drained. #
Consult a qualified specialist workshop.
Top up coolant See Own-
er’s Manual *T
he coolant le vel is too lo w.
* NO
TEEngine dama gedue toinsuf ficient coolant #
Avoid long journe yswith insuf ficient coolant. #
Add coolant (→ page 407). Display messages and
warning/indicator lamps 503

Display messages
Possible causes/consequences and M
MSolutions
# Stop vehicle Leave engine
running *T
he battery charge leve l is too lo w. #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and traf fic conditions. Do not
continue driving under any circums tances. #
Lea vethe engine running. #
Wait until the display message disappears before pulling away.
¸ Replace air cleaner *
Ve hicles with diesel engines: the engine air filter is dirty and must be replaced. #
Consult a qualified specialist workshop.
# 12 V battery See Owner's
Manual *T
he engine is off and the battery charge leve l is too lo w. #
Switch off electrical consumers that are not required. #
Lea vethe engine running for a few minutes, or drive for a longer dis tance.
The battery will charge.
If th e message appears while the engine is running, this indicates an on-board elect rical sy stem malfunction. #
Consult a qualified specialist workshop.
# Stop vehicle See Owner's
Manual *T
he battery is no longer being charge d and the battery charge leve l is too lo w.
* NO
TEPossible engine damage if you continue driving #
Do not continue driving under any circum stances. 504
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions #
Consult a qualified specialist workshop. #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and traf fic conditions. Do not
continue driving under any circums tances. #
Switch off the engine. #
Consult a qualified specialist workshop.
Cannot start engine See
Owner's Manual *T
hecharge leve l of the 48 V battery is too lo w.You can no lon gerst art the engine. #
Switch off electrical consumers that are not required. #
Connect a suitable charge r appro vedby Mercedes-Benz with suf ficient charge output tothe jump-s tart connec‐
tion point of the12 V battery (→ page 430).
The 48 V battery is charge d via thevo ltage con verter in theve hicle.
Motor can be started again *T
he 48 V battery has been charge d automatically via thevo ltage con verter. #
Start the engine and drive theve hicle for a while tocharge the12 V battery and the 48 V batter y.
? *T
hefan mo tor is defective. #
Avoiding high loads on the engine, drive tothe nearest qualified specialist workshop. In doing so, ensure that
th e coolant temp erature display remains below 120 °C.
? *T
he coolant is too hot. #
Stop theve hicle immediately, paying attention toroad and traf fic conditions, and switch off the engine. Display messages and
warning/indicator lamps 505

Display messages
Possible causes/consequences and M
MSolutions
Coolant Stop vehicle
Switch engine off &
WARNING Danger of bu rns when opening the bonn et
If yo u open the engine bonn etwhen the engine has overheated or during a fire inthe engine compartment, you
could come into contact wi thhot gases or other escaping operating fluids. #
Before opening the bonn et, allow the engine tocool down. #
Intheeve nt of a fire inthe engine compartment, keep the engine bonn etclosed and call thefire service. #
Wait until the engine has cooled down. #
Make sure that the air supply tothera diator is not obstructed. #
Avoiding high loads on the engine, drive tothe nearest qualified specialist workshop. In doing so, ensure that
th e coolant temp erature display remains below 120 °C.
Û
Please wait Charging high-
voltage battery *T
he 48 V battery is dischar ged. You ha veswitched on the ignition while the12 V battery was being charge d with a
suitable charge r or while ano ther vehicle was pr oviding starting assis tance.
The discha rged 48 V battery is charge d automatically via thevo ltage con verter. Af ter a few minutes, theMotor can
be started again display message will be shown on the multifunction displa y. #
Start the engine. #
Drive theve hicle for a while tocharge the12 V battery and the 48 V battery af ter disconnecting thech arger
from theve hicle.
If th eMotor can be started again display message does not appear af ter a few minutes: #
Tryto start the engine again. 506
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions #
Ifth e engine does not start, consult a qualified specialist workshop.
#
48 V battery See Owner's
Manual *T
he 48 V sy stem is malfunctioning. Con venience functions may be restricted. #
Consult a qualified specialist workshop immediatel y.
8
Reserve fuel level *T
he fuel supply has dropped into there ser verange. #
Refuel. Engine oil
Display messages
Possible causes/consequences and M MSolutions
5 Engine oil level cannot be
measured *T
he electrical connection tothe oil le vel sensor has been inter rupte d or the oil le vel sensor is faulty. #
Consult a qualified specialist workshop. Display messages and
warning/indicator lamps 507

Display messages
Possible causes/consequences and M
MSolutions
Without changing gear,
consult workshop *T
he transmission is malfunctioning. The transmission position can no longer be shif ted. #
When the transmission is in position h, consult aqualified specialist workshop and do not change the trans‐
mission position. #
For all other transmission positions, park theve hicle safely. #
Consult a qualified specialist workshop.
Reversing not poss. Con-
sult workshop *T
he transmission is malfunctioning. Reversege ar can no lon ger be engaged. #
Consult a qualified specialist workshop.
Only select Park (P) when
vehicle is stationary *
The transmission can only be shif tedto position jwhen theve hicle is stationar y.
Risk of vehicle rolling
Driver door open and trans-
mission not in P *
The driver's door is not fully closed and the transmission is in position k,iorh. #
Shift the transmission toposition jwhen you park theve hicle.
Apply brake to select R *
You ha vetried toswitch totransmission position k. #
Dep ress the brake pedal. #
Shift the transmission toposition k.
Auxiliary battery malfunc-
tion *T
he auxiliary batteryforth e transmission is no longer being charge d. #
Consult a qualified specialist workshop. #
Untilthen, manually set the transmission toposition jbefore you swit choff the engine. #
Before leaving theve hicle, apply the electric parking brake. 514
Displaymessa ges and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions
If th eke y de tection function has a malfunction due toast ro ng radio signal source: #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and traf fic conditions. #
Place theke y in the slot forst arting the engine with theke y (→ page 161).
Á
Replace key *T
hekey needs tobe replaced. #
Consult a qualified specialist workshop.
Á Key not detected (white
display message) *T
hekey is cur rently und etected. #
Change the location of theke y in theve hicle. #
Ifth eke y is still not recognised, start the engine with theke y in the slot (→ page161).
Á
Cha nge key batteries *T
hekey bat tery is dischar ged. #
Replace the battery (→ page73).
Á *T
hekey de tection function is malfunctioning. #
Change the location of theke y in theve hicle. #
Start theve hicle with theke y in the slot (→ page161). 520
Displaymessa ges and warning/indicator lamps