ignition MERCEDES-BENZ E-CLASS COUPE 2018 Service Manual

R
Distinction between pa rked, standstill, rolling
and driving
R Day/night mode of the instrument clus ter
The transfer of this data is used toalter how
con tent is displ ayed tocor respond tothe driving
situation.
The following position data is transmitte d:
R Coordinates
R Speed
R Compass direction
R Acceleration di rection
This da tais only transfer red while the navigation
sy stem is active in order toimpr ove it (e.g. so it
can continue functioning when in a tunnel). Mercedes me connect
Note
s on Mercedes me connect
Mercedes me connect pr ovides thefo llowing
services:
R Accident and breakdown mana gement (me
button) R
Concierge Service (when the service is acti‐
va ted), appointment requests or similar (me
button)
R Mercedes-Benz emer gency call sy stem (auto‐
matic emer gency call or SOS button)
The Mercedes-Benz Cu stomer Centre and the
Mercedes-Benz emer gency call centre are availa‐
ble foryo u around the cloc k.
The me button and the SOS button can be found
on theve hicle's overhead control panel
(→ page 359).
Yo u can also call the Mercedes-Benz Cus tomer
Centre using the multimedia sy stem
(→ page 358).
Please no tethat Mercedes me connect is a
Mercedes-Benz service. In emer gencies, al ways
call the national emer gency services firs t using
th est andard national emer gency service phone
numbe rs. In eme rgencies, you can also use the
Mercedes-Benz emer gency call sy stem
(→ page 361).
Obser vethe conditions of use for Mercedes me
connect and other services. These can be obtained in
the Mercedes me por tal: https://
me.secu re.mercedes-benz.com
Fu rther information on Mercedes me connect,
th e pr ovided service scope and operation:
http://manuals.daimler.com/baix/cars/
connectme/en_GB/index.html
Calling the Mercedes-Benz Cus tomer Centre
using the multimedia sy stem
Requ irements:
R You ha veaccess toa GSM networ k.
R The contra ct partner's GSM network co ver‐
age is available in there spective region.
R The ignition is switched on so that vehicle
data can be transfer red automatically.
Multimedia sy stem:
Telephone ªContacts #
Call Mercedes me connect.
The call is made.
Af ter confirmation, the multimedia sy stem
sends there qu ired vehicle data. The data
transfer is shown in the media displa y.358
Multimedia sy stem

Then,
you can select a service and be con‐
nected toa specialist at the Mercedes-Benz
Cus tomer Centre.
Fu rther information on Mercedes me connect,
th e pr ovided service scope and operation is
av ailable at: http://manuals.daimler.com/baix/
cars/connectme/de_DE/ind ex.html
Making a call via the overhead control panel
Re quirements:
R You ha veaccess toa GSM networ k.
R The contra ct partner's GSM network co ver‐
age is available in there spective region.
R The ignition is switched on so that vehicle
data can be transfer red automatically. 1
Service call button (me button)
2 SOS button co ver
3 SOS button #
Tomake a se rvice call: press button 1. #
Tomake an eme rgency call: press SOS
button co ver2 briefly toopen. #
Press and hold SOS button 3for at least
one second. If a service call is active, an emer
gency call can
st ill be triggered. This has priority over all other
active calls.
Service calls are only possible if a mobile phone
network is available.
More information on Mercedes me connect and
fur ther services can be found at: http://
www.mercedes.me
Information about the service call using the
me button
A call tothe Mercedes-Benz Cus tomer Centre
has been initia ted via the me button in theove r‐
head control panel or the multimedia sy stem.
In theeve nt of a breakdown, you will get sup‐
po rt:
R Aqu alified Mercedes-Benz tech nician pro‐
vides breakdown assi stance on site and/or
th eve hicle will be towe dto the nearest
Mercedes-Benz service cent re.
Yo u may be charge dfo rth ese services.
Yo u can find information on thefo llowing topics:
R Activation of Me rcedes me connect Multimedia sy
stem 359

Tr
ansfer red data during a se rvice call Obser
vethe conditions of use for Mercedes me
connect and other services. These can be
obtained in the Mercedes me por tal: https://
me.secure.mercedes-benz.com
When you make a service call via Mercedes me
connect, data will be transmitted.
Depending on which service is activated, thefo l‐
lowing data is transmitte d when a call is made:
R Vehicle identification number
R Mercedes me cus tomer identification num‐
ber
R Reason forth e initiation of the call
R Language set in the multimedia sy stem
R Confirmation of the data pr otection prom pt
R Cur rent vehicle location
R Mileage and maintenance data
R Selected data about thest atus of theve hicle The
following data is transmitted if no service is
activated and the data pr otection prom pthas
been confirmed:
R Vehicle identification number
R Mercedes me cus tomer identification num‐
ber
R Reason forth e initiation of the call
R Language set in the multimedia sy stem
R Confirmation of the data pr otection prom pt
The following data is transmitted if the data pro‐
te ction prom pthas been rejected:
R Reason for initiating the call
R Rejection of the data pr otection prom pt Mercedes-Benz emer
gency call sy stem Information on
the Mercedes-Benz emer‐
ge ncy call sy stem
The Mercedes-Benz emer gency call sy stem only
functions in areas where mobile phone co verage
is available from the wireless service pr oviders.
Insuf ficient network co verage from the wireless service pr
oviders may result in an emergency
call not being transmitted.
The Mercedes-Benz emer gency call sy stem is
av ailable for at least tenye ars starting from the
manufacturing date.
The ignition must be switched on before an auto‐
matic emergency call can be made.
% The Mercedes-Benz emer gency call sy stem
is activated at thefa ctor y.
Overview of the Mercedes-Benz emer gency
call sy stem
The Mercedes-Benz emer gency call sy stem can
help todecisively reduce the time between an
accident and the ar riva l of emer gency services
at the site of the accident. It helps locate an
accident site in places that are dif ficult to
access.
The emer gency call can be made au tomatical ly
( → page 362) or manually (→ page 362). Only
make emer gency calls if you or others are in
need of rescue. Do not make an emer gency call
in theev ent of a breakdown or a similar situa‐
tion. Multimedia sy
stem 361

Displa
ysinthe media displa y:
SOS READY : emergency call available
SOS NOT READY: the ignition is not on or there
is a malfunction with the emer gency call sy stem.
During an active emer gency call, Gappears
in the displa y.
Yo u can find more information on there gional
av ailability of the Mercedes-Benz emer gency call
sy stem at: http://www.mercedes-benz.com/
connect_ecall.
% Ifth ere is a malfunction in the emer gency
call sy stem (e.g. a fault with the speaker,
microphone, airbag, SOS button), a cor re‐
sponding message appears inthe multifunc‐
tion display of the instrument clus ter.
Tr iggering an automatic emer gency call
Re quirements:
R The ignition is switched on.
R The star ter battery is suf ficiently charge d.
If re stra int sy stems such as airbags or seat belt
te nsioners ha vebeen activated af ter an acci‐ dent,
the Mercedes-Benz emer gency call sy stem
may automatically initiate an emer gency call.
The emergency call has been made:
R Avo ice connection is made tothe Mercedes-
Benz emer gency call centre.
R A messa gewith accident data is transmitted
to the Mercedes-Benz emer gency call centre.
The Mercedes-Benz emergency call centre
can transmit theve hicle position data toone
of the public emer gency services call cen‐
tres.
R In cer tain situations data is also transmitted
in thevo ice channel tothe Mercedes-Benz
emer gency call centre.
This allo wsmeasu resfo rre scue, reco very or
to wing toa Mercedes-Benz Service Cent reto
be initiated quickl y.
The SOS button in theov erhead control panel
fl ashes until the emer gency call is finished.
It is not possible toimmediately end an auto‐
matic emer gency call.
If th e Mercedes-Benz emer gency call sy stem
cann otconnect tothe Mercedes-Benz emer‐ ge
ncy call centre, the emer gency call is au tomat‐
ical lysent tothe public emer gency services call
centre.
If no connection can be made tothe public
emer gency services, a cor responding message
appears inthe displa y. #
Dial the emer gency call number 11 2onyour
mobile phone.
If an eme rgency call has been initiated:
R Remain in theve hicle if thero ad and traf fic
conditions permit youto do so until a voice
connection is es tablished with the emer‐
ge ncy call centre operator.
R Based on the call, the operator decides
whe ther it is necessary tocall rescue teams
and/or the police tothe accident site.
R If no vehicle occupant answers, an ambu‐
lance is sent totheve hicle immediately.
Tr iggering a manual emer gency call #
Press and hold the SOS button in theove r‐
head control panel for at least one second. 362
Multimedia sy stem

Fu
nction of the emer gency call sy stem self-
diagnosis (Russia)
Yo ur car verifies the operability of the emer‐
ge ncy call sy stem each time the ignition is ON.
In case of sy stem failure, you will be informed
with text messa geon the instrument clus ter and
with red indicator SOS NOT READY onthe media
displa y.
Please, make sure, that during 30 seconds af ter
switching ignition ON there d indicator SOS
NOT READY inthe upper right corner of the
media display is switched OFF, this means the
emer gency call sy stem passed diagnostics suc‐
cessfully. If necessar y,switch ON the media dis‐
pla y,if it was switched OFF before.
St arting/ending ERA-GLONASS test mode
(Russia)
Re quirements:
R The star ter battery is suf ficiently charge d.
R The ignition is switched on.
R The vehicle has been stationary for at least
one minute. #
Tostart thete st mode: press and hold the
~ button on the multifunction steering
wheel for at least five seconds.
The test mode is star ted and automatically
ends af terth e language test has been per‐
fo rm ed. #
Toend thete st mode manuall y:switch off
th e ignition.
The test mode is ended. Online and Internet functions
Internet connection
Information on connecting
tothe Internet &
WARNING Risk of di stra ction from infor‐
mation sy stems and communications
equipment
If yo u operate information and communica‐
tion equipment integ rated in theve hicle
when driving, you will be distracted from the
traf fic situation. This could also cause youto
lose control of theve hicle. #
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
operating the multimedia sy stem. &
WARNING Risk of di stra ction from oper‐
ating mobile communication equipment
while theve hicle is in motion
If yo u operate mobile communication equip‐
ment when driving, you will be distracted
from the tra ffic situation. This could also
cause youto lose control of theve hicle. #
Only operate this equipment when the
ve hicle is stationar y. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when 364
Multimedia sy stem

#
With your hand flat, push down active bonnet
1 inthe area around the hinges on bo th
sides (ar rows).
The engine bonnet must engage in position. #
Ifth e active bonn etcan be raised slight lyat
th ere ar in the area of the hinges, repeat the
st ep until it engages cor rectl y. Opening/closing
the bonnet &
WARNING Risk of accident due todriv‐
ing with the engine bonn etunlo cked
An unloc ked engine bonn etmay open up
when theve hicle is in motion and block your
vie w. #
Never unlock the engine bonn etwhen
driving. #
Before every trip, ensure that the
engine bonn etis loc ked. &
WARNING Risk of accident and inju ry
when opening and closing the engine
bonn et
When opening or closing the engine bonn et,
it may suddenly drop into the end position.
There is a risk of injury for an yone in the
engine bonn et's range of mo vement. #
Only open or close the engine bonn et
when there are no persons in the
engine bonn et's range of mo vement. &
WARNING Danger of bu rns when open‐
ing the bonn et
If yo u open the engine bonn etwhen the
engine has overheated or during a fire inthe
engine compartment, you could come into
contact with hot gases or other escaping
operating fluids. #
Before opening the bonn et, allow the
engine tocool down. #
Intheeve nt of a fire inthe engine com‐
partment, keep the engine bonn et
closed and call thefire service. &
WARNING Risk of inju rydue tomoving
parts
Cer tain components in the engine compart‐
ment may continue tomo veor suddenly
mo veagain even af terth e ignition has been
switched off, e.g. the cooler fan.
Ma kesure of thefo llowing before per form ing
ta sks in the engine compartmen t: #
Switch the ignition off. #
Neverto uch the danger zone sur round‐
ing moving co mponent parts, e.g. the
ro tation area of thefa n. #
Remo vejewe llery and watches. #
Keep items of clo thing and hair away
from moving parts. 402
Maintenance and care

&
WARNING Risk of inju ryfrom touching
co mp onent parts under voltage
The ignition sy stem and the fuel injection
sy stem workunder high voltage. If youto uch
co mp onent parts which are under voltage,
yo u could recei vean electric shoc k. #
Neverto uch co mponents of the ignition
sy stem or the fuel injection sy stem
when the ignition is switched on. &
WARNING Risk of bu rns from hot com‐
ponent parts in the engine compartment
Cer tain components in the engine compart‐
ment can be very hot, e.g. the engine, the
ra diator and parts of theex haust sy stem. #
Allow the engine tocool down and only
to uch co mponent parts described in the
fo llowing. &
WARNING Risk of inju ryfrom using the
windscreen wipers while the engine bon‐
net is open
When the engine bonn etis open, and the
windscreen wipers are set in motion, you can
be trapped bythe wiper linkage. #
Alw ays switch off the windscreen wip‐
ers and ignition before opening the
engine bonn et. #
Toopen: pullthe le ver1 torelease the
bonn et. Maintenance and care
403

#
Slowly slide oil dipstick 1into the guide
tube tothestop, and pull it out again af ter
appr oximately thre e seconds.
R Oil le vel is cor rect: oil le vel is between 2
and 3.
R Oil le velto o low: oil le vel is at 3or
belo w.
R Oil le velto o high: oil le vel is abo ve2 . #
Ifth e oil le vel is too lo w,top up with 1 litre of
engine oil. #
Ifth e engine oil le vel is too high, ha vethe
exc ess engine oil remo ved immediately at a
qu alified specialist workshop.
Checking the engine oil le vel with an on-
board computer
Re quirements:
th e engine oil le vel is de term ined during driving.
De term ining the engine oil le vel can take up to
30 minutes with a normal driving style and even
longer with an active driving style.
In order torecei veare sult as quickly as possi‐
ble:
R warm upthe engine. R
park theve hicle on a le vel sur face.
R leav eth e engine running at idle speed.
On-board compu ter:
Service Engine oil level:
Yo u will see one of thefo llowing messa ges in
th e multifunction displa y: #
Engine oil level Measuring now: measu re‐
ment of the oil le vel is not yet possible.
Re peat there qu est af ter a maximum of 30
minutes' driving. #
Engine oil level OK andthe bar display for
indicating the oil le vel in the multifunction
display is green and is between "min" and
"max": the oil le vel is cor rect. #
Engine oil level Add 1.0 l andthe bar display
fo r indicating the oil le vel in the multifunction
display is orange and is below "min": top up
with 1 l of engine oil. #
Reduce engine oil level andthe bar display
fo r indicating the oil le vel in the multifunction
display is orange and is abo ve"max": drain off
theexc ess engine oil. Consult a qualified
specialist workshop. #
For engine oil level turn on ignition: switch on
the ignition tocheck the engine oil le vel. #
Engine oil level System inoperative : sensor
fa ulty or not inser ted. Consult a qualified
specialist workshop. #
Engine oil level System currently unavail. :
close the bonn et.
To pping up engine oil &
WARNING Risk of bu rns from hot com‐
ponent parts in the engine compartment
Cer tain components in the engine compart‐
ment can be very hot, e.g. the engine, the
ra diator and parts of theex haust sy stem. #
Allow the engine tocool down and only
to uch co mponent parts described in the
fo llowing. Maintenance and care
405

Note
s on care of car parts &
WARNING Risk of entrapment if the
windscreen wipers are swit ched on while
th e windscreen is being cleaned
If th e windscreen wipers are set in motion
while you are cleaning the windscreen or
wiper blades, you can be trapped bythe
wiper arm. #
Alw ays switch off the windscreen wip‐
ers and the ignition before cleaning the
windscreen or wiper blades. &
WARNING Risk of bu rning from theta il‐
pipe or tailpipe trim
The tailpipe and tailpipe trim can become
ve ry hot. If you come into contact with these
car parts, you could burn yourself. #
Alw ays be particular lycareful when in
th e vicinity of theta ilpipe and tailpipe
trims and supervise children very
closely when in this area. #
Before any con tact, allow the car parts
to cool down. Obser
vethefo llowing information: Note
s on cleaning and car eA voiding vehicle damage
Wheels/rims Usewate r and acid-free wheel cleaners. R
Do not use acidic wheel cleaners toremo vebrake dust.
This could damage wheel bolts and brake components.
R Toavoid cor rosion of the brake discs and brakepads, drive
th eve hicle for a few minutes af ter cleaning before parking
it. The brake discs and brakepads warm up and dry out.
Wi ndo ws
Cleanthe windo wsonthe inside and outside using a damp
clo thand cleaning agents recommended byMercedes-Benz. Do not use dry clo
ths or abrasive or sol vent-based cleaning
agents toclean the inside of windo ws.
Wi per blades
Fold out the wiper blades and clean them using a damp clo th.D o not clean the wiper blades too of ten. 414
Maintenance and care

#
Pull plug 4with the cable and hose 5out
of the tyre inflation compressor housing. #
Push the plug of hose 5into flange 6of
tyre sealant bottle 1until the plug engages. #
Place tyre sealant bottle 1head down wards
into recess 2ofthe tyre inflation compres‐
sor. #
Remo vetheva lve cap from valve 7 onthe
fa ulty tyre. #
Screw filling hose 8onto valve 7. #
Insert plug 4into a 12V soc ket in your
ve hicle. #
Switch the ignition on. #
Press on and off switch 3onthe tyre infla‐
tion compressor.
The tyre inflation compressor is switched on.
The tyre is inflated. Fir st, tyre sealant is pum‐
ped into the tyre. The pressure may brief ly
ri se toappr oximately 500 kPa (5 bar/73 psi). Do not switch off
the ty reinflation compres‐
sor during this phase! #
Let the tyre inflation compressor runfo r a
maximum of ten minu tes.
The tyre should then ha veattained a tyre
pressure of at least 200 kPa (2.0 bar/
29 psi).
If tyre sealant leaks out, make sure you clean the
af fected area as quickly as possible. It is prefera‐
ble touse clear water.
If yo uge t tyre sealant on your clo thing, ha veit
cleaned as soon as possible with per chloroe thy‐
lene.
If, af terte n minutes, a tyre pressure of
200 kPa (2.0 bar/29 psi) has not been ach‐
ie ve d: #
Switch off the tyre inflation compressor. #
Unscr ew thefilling hose from theva lve of the
defective tyre.
Please no tethat tyre sealant may leak out when
unscr ewing thefilling hose. 424
Breakdown assis tance