towing MERCEDES-BENZ E-CLASS COUPE 2021 Owner's Manual

Symbols
........................................................ 5 At
agl ance ....................................................6
Coc kpit ....... ..................... ..................... ..........6
Indica torand warning lam ps.........................1 0
Ov erhead controlpanel ................................ 12
Doo rop erati ng unitand seatad jus tment .....14
Emerg enciesand brea kdo wns ............ .......... 16 Digita
lOp erator' sMa nua l......................... 18
Callin gup theDigit alOper ator's Manual ...... 18 Gene
ralno tes... .......................................... 20
Pr otect ion oftheen vironmen t... ...................2 0
Genui neMer cedes-Ben zpar ts...................... 20
Operat or'sMan ual.......................... .............. 21
Ser vice andvehicle operation ......................2 2
Oper ating safety.......... .................................2 3
Decl arati on ofconf ormity forwireless
ve hicle component s... ..................................2 5
Dia gno stics con nection ................................ 25
Qualif iedspec ialistwo rkshop ....................... 27
Cor rect useof theve hicle ............................. 27 No
tesfo rper sons withelectr onicmedi‐
cal aids..... ........................................ ............ 27
Pr oblems withyo ur vehicle ............... ............ 28
Re por tingsaf etydef ects ...............................2 8
Limit edWarrant y.......................................... 29
QR cod efo rre scue card... ............... .............2 9
Dat ast or ag e... ..............................................2 9
Cop yright ...................................................... 34 Occup
antsafety.... .....................................35
Re stra int system .............................. .............3 5
Sea tbel ts<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011> 37
Airb ags<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011><0011001100110011001100110011001100110011001100110011001100110011
0011> 42
PR E-S AFE ®
sy stem ....................................... 50
Saf elytranspor tingchildr enintheve hi‐
cle ...... ........................................................... 51
No teson pets intheve hicle ............ .............6 3 Opening
andclosing .................................. 64
Smar tKey <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011> 64
Doo rs<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 69
Tr unk ................................................ ............ 72
Sid ewi ndo ws<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011> 78
Sli ding sunroof <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011001100110011001100110011> 81Ro
ller sun blinds ...........................................8 5
Anti-t heftpr otect ion .....................................8 5 Seats
andstowing ..................................... 89
No teson thecor rect driver's seatpos i‐
tion <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>.......89
Sea ts<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>....90
St eer ing wheel ............................................ 100
Eas yentr yand exitfeatur e.........................1 02
Memor yfunction ........................................ 103
St ow agear eas ............................................ 105
Soc kets ........... ............................................ 112
Wi reless chargin gof themobile phone
and connect ionwithth eex terior ant enna ...113
Ins talling andremo ving thefloor mats ........ 115 Light
andvisibili ty.................................... 116
Ext eriorlighti ng............. ..............................116
Int erior ligh ting ........................................... 124
Wi ndsh ield wipe rand windsh ield wa sher
sy stem ........................................................ 126
Mir rors <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> 129 2
Contents

Clim
atecontr ol........................................ 133
Ov ervie wof climat econt rolsy stems ..........1 33
Oper ating theclimat econ trol system ......... 134 Dr
ivin gand parking ................................. 140
Dr iving ............ ............ ........................ ........140
DY NA MIC SELE CTswitc h... ............... ......... 152
Au tomatic transmiss ion.............................. 154
Fu nctio nof the4MA TIC.............................. 158
Re fuel ing...... .............................................. 158
Pa rking .......................................................1 60
Dr iving anddriving safetysy stems .............. 167
Ve hicle towing instruct ions .........................2 21 Ins
trum ent Disp layand on-b oard
com puter............ ......................................222
No teson theIns trument Displayand on-
boar dcom puter.......................................... 222
Ins trument Displayove rview ............ .......... 223
Ov ervie wof thebutt ons onthesteer ing
wheel .................. ........................................2 24
Oper ating theon- boar dcom puter.............. 224
Ov ervie wof displa yson themultifunc ‐
tion displa y... .................................... ..........2 26 Head
-upDispl ay<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> 226 MBUX
multimediasy stem ...................... 229
Ov ervie wand oper ation .................. ............ 229
Sy stem settings .............................. ............ 237
Na vig ation .......................................... .........241
Te lephon e........................................ ...........2 47
Mer cedes meand apps .................. ............ 250
Mer cedes-Ben zemer gency callsy stem ...... 258
Ra dio &media .................................. .......... 262
Sound settings ...........................................2 69 Maint
enanceand care....... ......................27 0
ASS YSTPL US service interva ldispla y........ 270
Engi necompar tment............. ............. ........271
Clean ingand care.......................................2 76 Br
eak down assista nc e<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 283
Emerg ency<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011> 283
Fla ttir e<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011> 284
Batt ery(v ehi cle)<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> 290
To w star tin gor towing away <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011> 295
Ele ctrica lfus es<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011001100110011> 300 Whe
elsand tires <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011> 304
No teson noise orunusua lhandling char‐
act eristic s...................................................3 04
No teson regular lyinsp ecting wheels and
tir es ............................................................ 304
No teson sno wch ains ................................ 305
Ti re pressur e.............................................. 305
Loading theve hicle .....................................3 12
Ti re labeling ................................................ 316
Def initio nof term sfo rtir es and loading ..... 321
Cha nging awhee l..... .................................. 324
Emerg encysparewhee l..... ......................... 333 Te
ch nical data.......................................... 335
No teson tech nica lda ta <0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011001100110011001100110011> 335
Ve hicle electr onics .....................................3 35
Ra dio oper ating permits forve hicle com‐
ponent s... ................................................... 337
Ve hicle identif ication plate,VIN and
engine number overview .............................3 37
Oper ating fluids .......................................... 339
Ve hicle data... ............................................. 345 Cont
ents 3

1
B-pil larwi th:
QR code foraccessi ngthere scue card →
29
2 Safetyve sts →
283
3 ; mebutt on →
252
0053 SOSbutton →
252
4 Checking and refilling operatingfluids →
339
5 Tow- star tin gor towing away →
296
6 Flat tire →
284
7 Startin gassis tance →
294 8
002F Hazardwa rning light system →
118
9 Fuelfiller flap with:
inf ormat ionlabel onfuel type →
158
Inf ormation labelon tirepr essur e →
307
QR code foraccessi ngthere scue card →
29
A Tow- star tin gor towing away →
296
B TIREFIT kit →
286
C First-ai dkit (softsided) →
284
D Warning triang le →
283 At
aglanc e– Em erge ncie sand brea kdo wns 17

&
WARNIN GRisk ofacci dent dueto Active
Spe edLimi tAssi stadap tingth eve hicle's
speed
The speed adoptedby ActiveSpe edLimi t
Assi stma ybe toohigh orincor rect insome
indi vidualcase s,su ch as:
R atspee dlimit sbelo w12 mp h(20 km/h)
R inwe tcond itions orinfog
R when towing atrailer #
Ensur eth at thedr iven speed complies
wit htraf fic re gulations. #
Adjus tth edr iving speed tosuit current
tr af fic and weather condition s. Fu
nction ofrout e-base dspee dadap tation
When ActiveDis tance AssistDIS TRONI Cis acti ‐
va ted, theve hicle speed willbeadap tedaccor d‐
ing lyto thero uteev ent sahead. Dependingon
th edr ive pr og ram sele cted, theve hicle negoti‐
at es aro uteeve ntaheadin an eco nomi cal,com‐
fo rtable ordynam icman ner.When thero ute
eve nthasbe en passe d,theve hicle acceler ates
ag ain tothestor ed speed. Thesetdis tance to th
eve hicle infront, vehicles detected aheadand
spe edrestrictions aheadar eta ke nint oacco unt.
Yo ucan activat eand deac tivatero ute-based
spee dadap tatio nin themultimedia system
(/ page18 4).
The follo wing routeeve nts areta ke nint o
acco unt:
R Curves
R T-int ersect ions,ro und about sand tollst atio ns
R Turnsand exits
R Traf fic jams ahead(only with Liv eTr af fic
Inf ormation )
% When theto llst atio nis reac hed, ActiveDis ‐
ta nce AssistDIS TRONI Cad op tsthespeed as
th estor ed speed.
Also, thespeed isreduced ifth etur nsignal indi‐
cat ortochang elane sis swit ched on and one of
th efo llo wing situat ionsisde tected:
R Turning offat intersect ions
R Drivin gon slowing- down lanes
R Drivin gon lanes adjacenttoslo wing-do wn
lanes The
driver isresponsible forch oosing theright
speed andobser vingother road user s.This
applies inpar ticular tointersect ions,ro und ‐
about sand traffic lights, asroute-based speed
adap tatio ndo es notbr ak eth eve hicle toast and‐
st ill.
When routeguidan ceisact ive, thefirs tsp ee d
ad jus tment iscar ried out automatic ally.If th e
tur nsigna lind icatoris swi tched on,theselect ed
ro uteis co nfirmed andfurther speed adjustment
is activ ated.
Speed adaptatio nis canc eled inthefo llo wing
cases :
R Ifth etur nsignal indicat orisswitc hedoff
bef oreth ero uteeve nt.
R Ifth edr iver depr esses theacceler ator or
br ak epedal during thepr ocess.
Sy stem limit s
Ro ute-based speedadap tatio ndo es notta ke
ri ght ofwa yre gulations intoaccount .The driver
is responsible forcom plying withro ad traf fic
re gulations anddriving atasuit able speed. Dr
iving andparking 18
3

The
maneuv ering brak efunct ionisno tav ailable
in thefo llo wing situat ions:
R Oninclines
Ac tiv atin g/deac tivatin gthe mane uvering
ass ista nt
Mu ltimed iasystem:
4 © 5
Set ting s5
Assist ance
5 Camera &Parkin g #
Switc hManeuverin gAssist anceonoroff.
% ForDr ive Aw ayAssi st(/ pag e21 9) tofunc‐
tion, maneu vering assist ant mus tbe act ive. Ve
hicl eto wing instruct ions
The vehicle isno tsuit able forth euse oftow bar
sy stems that areused forflat towing ording hy
to wing, forex am ple. Attach ing and using tow bar
sy stems canlead todamag eon theve hicle.
When youar eto wing ave hicle withto w bar sys‐
te ms, safedr iving charact eristic scan notbe
guar anteed forth eto wing vehicle ortheto we d
ve hicle. Thevehicle-tr ailercombination may
sw erve from side toside. Complywithth eper‐
mitt edtowing methods (/page295) andthe ins
truct ions forto wing withbo th axle son the
gr ou nd (/ page 296). Dr
iving andparking 22
1

R
ActivePa rking Assist
To avoid damag eto theve hicle, deactiv ate
th ese systems inthefo llo wing orsimilar sit‐
uation s: #
Dur ing towing #
Inacar wash *
NO
TEDama gedue touns uitable car
wa sh #
Beforedr iving intoacar wash mak e
sur eth at thecar wash issuit able for
th eve hicle dimensions. #
Ensur eth er eis suf ficie ntgrou nd clear‐
ance between theunderbody andthe
guide rails ofthecar wash. #
Ensur eth at theclear ance widthof the
car wash, inpar ticular thewidt hof the
guide rails, issuf ficie nt. To
avo iddamag eto your vehicle when usinga
car wash, ensur eth efo llo wing beforehand:
R ActiveDis tance AssistDIS TRONI Cis de acti ‐
va ted.
R The HOLD function isswitc hedoff.
R The surround viewcam eraor there ar vie w
cam erais swit ched off.
R The side windo wsand slidin gsun roof are
com pletely clos ed.
R The blowe rfo rth eve ntil ation/he ating is
sw itched off.
R The windsh ield wipe rsw itchis in po sitio n
005A.
R The Sma rtKe yis at amin imum distance of
10 ft(3 m) away from theve hicle. Other wise,
th etrunk lidcould openunintentionall y.
R Forcar washes withacon veyo rsy stem: neu‐
tr al 005C iseng aged.
% Incar washes withacon veyo rsy stem: ifyo u
lea vetheve hicle while itis being washed,
mak esur eth eSmar tKey islocat edinthe
ve hicle. Theparkposition 005Disother wise
aut omaticall yeng aged. %
If,afte rth ecar wash, youre mo vethewa x
fr om thewindshield andwiper rubber s,this
will preve ntsme aring and reduce wiper
noise. No
teson using apo we rwa sher &
WARNIN GRisk ofan acci dent when
us ing powe rwa sher swit hro und -spr ay
nozzl es
The waterje tcan caus eex tern all yin visi ble
damag e.
Com ponentsdamag edinthis wa yma yune x‐
pec tedly fail. #
Donotuse apo we rwa sher withro und-
spra yno zzles. #
Have damag edtires orchassis parts
re placed immediat ely. Maint
enance andcare27
7

#
First,re mo vethejum per cable/c harging
cable from ground point 3and theneg ative
pole ofthedonor battery, then from positiv e
clam p2 and thepositiv epole ofthedonor
batt ery. Begi nea ch tim ewi th thecon tacts
on your ow nve hicle firs t. #
Afterre mo ving thejum per cable/c harging
cable, closecover1 ofposi tiveclam p2.
Fu rther information canbeobt ained ataqu ali‐
fi ed specialis two rkshop. Re
plac ingthe 12Vbatt ery #
Obs erve theno teson the12 Vbatt ery
(/ page290).
Mer cedes-Benz recomme ndsthat youha ve the
12 Vbatt eryre placed ataqu alif ied spec ialist
wo rkshop, e.g.atan aut hor ized Mercedes-Benz
Cent er. Obser
vethefo llo wing notesif yo uwa ntto
re place thebatt eryyo urself :
R Alw aysre place afa ulty battery wit habatt ery
whic hmee tsthespecif icvehicle requ ire‐
men ts.
The vehicle iseq uipped withan AGMtech nol ‐
ogy batter y(A bso rbentGlas sMa t)or alith ‐
ium-io nbatt ery. Fu llve hicle functionality is
onl yguar anteed withan AGMbatt eryor lith‐
ium-ion battery. Fo rsaf etyre ason s,
Mer cedes-Ben zre comme ndsthat youon ly
use batteries whic hha ve been tested and
appr ovedfo ryo ur vehicle byMer cedes-Ben z.
R Carryove rde tach able parts,suc has vent
hos es,elbo wfitting orterm inal covers from
th ebatt erybeing replaced.
R Mak esur eth at theve nt hos eis alwa ys con‐
nect edtotheor iginal opening ontheside of
th ebatt ery.
Ins tallan yex istin gor supplied cellcaps.
Ot her wise, gases orbatt eryacid could
escape.
R Mak esur eth at detach able partsarere con‐
nect edinthesame way. To
w star ting ortowing away Pe
rm itted towing methods *
NO
TEDama gefrom automatic braking If
one ofthefo llo wing functionsis switc hed
on, theve hicle brak es aut omatically incer‐
ta in situat ions:
R ActiveBr ak eAssi st
R ActiveDis tance AssistDIS TRONI C
R HOLD functio n
R ActivePa rking Assist
To avo iddamag eto theve hicle, deactiv ate
th ese systems inthefo llo wing orsimilar sit‐
uation s: #
Dur ing towing #
Inacar wash Mer
cedes-Benz recomme ndstransp orting your
ve hicle inthecase ofabr eakdo wn,rath er than
to wing itaw ay. Br
ea kdo wnassista nce 29
5

Fo
rto wing, useato w rope ortow bar withbo th
axle son thegr ound. Donotuse tow bar sys‐
te ms.
* NO
TEDama getotheve hicle duetotow‐
ing away inc orrectl y #
Obs erve theins truction sand noteson
to wing away. Ve
hicl eswith rear whe eldrive
Bo th axle son
th egr ound Ye
s,max. 50km at50 km/h
Fr ont axle
ra ised No
Re ar axle
ra ised Ye
s,ifth esteer ing wheel is
fi xe din thecent erposition
wit hast eer ing wheel lock 4MA
TICvehicl es
Bo th axle son
th egr ound Ye
s,max. 50km at50 km/h
Fr ont axle
ra ised No
Re ar axle
ra ised No To
tow wit hara ised axle: towing should be
per form ed byato wing company. To
wing theve hicl ewith both axle son the
gr ound #
Obser vetheno teson theper mitt edtowing
me thods (/page295). #
Mak esur eth at thebatt eryis con nect edand
ch arge d.
Obser vethefo llo wing pointswhen thebatt eryis
disc harged:
R The engin ecann otbe star ted R
The electr icpar king brak ecann otbe
re leased orapplied
R Vehicl eswith automatic transmiss ion:
The automatic transmiss ioncanno tbe shif‐
te dto position 005Cor005D
% Vehicl eswith automatic transmiss ion:If
th eaut omatic transmiss ioncann otbe shif‐
te dto position 005C,orthemultifunc tiondis‐
pla yin theins trument clusterdoes notsho w
an ything, have theve hicle transpor tedaw ay
( / pag e298). Atowing vehicle withlifting
eq uipment isrequ ired forve hicle transpor ta‐
tio n.
* NO
TEDama gedue totowing away at
exc essiv elyhigh speeds orove rlong dis‐
ta nces The
drivet ra in could bedamag edwhen tow‐
ing atexc essiv elyhigh speeds orover long
dis tances. #
Atowing speed of30 mph(50 km/h)
mus tno tbe exc eeded. 296
Breakdo wnassis tance

#
Atowing distan ceof30 miles(50 km)
mus tno tbe exc eeded. &
WARNIN GRisk ofacci dent whento wing
a ve hicle whichis toohea vy
If ano ther vehicle istow- star tedor towe d
aw ay,its weight mustno texc eed theper mis‐
sible gross mass ofyour ow nve hicle, other‐
wise thefo llo wing could occur:
R The towing eyema ybecome detach ed.
R The vehicle/tr ailercombination may
sw erve oreve nro llo ver. #
Ifano ther vehicle istow- star tedor
to we daw ay,its weight mustno texc eed
th eper missible gross mass ofyour ow n
ve hicle. If
ave hicle mustbe tow- star tedor towe daw ay,
its per missib legross weight mustno texc eed the
per missible gross weight oftheto wing vehicle. #
Information ontheper missible gross mass of
th eve hicle canbefound ontheve hicle iden‐
tif ication plate(/ page33 7). #
Vehicl eswith automatic transmiss ion:Do
no topen thedr iver's door orfront passeng er
door ,ot her wise theaut omatic transmiss ion
aut omaticall yshif tsto position 005D. #
Installth eto wing eye(/ page299). #
Fasten theto w bar .
* NO
TEDama gedue toinc orrect connec‐
tion oftheto w bar #
Onlyconnect theto w rope ortow bar to
th eto wing eyes. #
Deact ivat eth eaut omatic locking mechanism
(/ page70). #
Donotactiv ateth eHOLD function. #
Deact ivat eth eto w- aw ay alar m(/ page87 ). #
Deac tivateAc tiveBr ak eAssi st
( / pag e19 3). #
Vehicl eswith automatic transmiss ion:
Shif tth eaut omatic transmiss iontoposition
005C. #
Release theelectr icpar king brak e. &
WARNIN GRisk ofacci dent dueto limi‐
te dsaf ety-re lat ed func tionsdur ing the
to wing proce ss
Saf ety-re lat ed func tionsar elimit edorno lon‐
ge rav ailable inthefo llo wing situat ions:
R The ignit ionisswitc hedoff.
R The brak esy stem orpowe rst eer ing sys‐
te m ismalfu nctioning.
R The ener gysupp lyor theon- boar delectr i‐
cal system ismalfunct ioning.
When your vehicle isthen towe daw ay,signif ‐
icant lymor eef fort ma ybe requ ired tosteer
and brak eth an isno rm allyre qu ired. #
Use ato w bar . #
Mak esur eth at thesteer ing wheel can
mo vefreely beforeto wing theve hicle
aw ay. Br
ea kdo wnassista nce 29
7

*
NO
TEDama gedue toexcess ive tracti ve
po we r If
yo upull away shar ply, thetractiv epo we r
ma ybe toohigh andtheve hicles couldbe
damag ed. #
Pull away slo wlyand smoo thly. Lo
adi ng the vehicl efo rtr ans port #
Obser vetheno teson towing away
( / pag e296). #
Connec tth eto w bar totheto wing eyein
or der toload theve hicle. #
Vehicl eswith automatic transmiss ion:
Shif tth eaut omatic transmiss iontoposition
005C.
% Ve
hicl eswith automatic transmiss ion:
The automatic transmiss ionmaybe locked
in posit ion005Dintheeve ntofdama getothe
electr icalsystem. Toshif tto 005C ,pr ov ide the
on-boar delectr icalsystem withpo we r
( / pag e29 4). #
Load theve hicle ontoth etra nspor ter. #
Vehicl eswith automatic transmiss ion:
Shif tth eaut omatic transmiss iontoposition
005D. #
Use theelectr icpar king brak eto secur eth e
ve hicle agains tro lling away. #
Onlysecur eth eve hicle bythewheels.
Ve hicl eswith ADSPL US (Adap tiveDam ping
Sy stem PLUS) &
WARNIN GRisk ofan acci dent when
tr ansp orting vehicles withAd aptive
Dam pingSy stem PLUS
When transpor tingvehicles withAd aptive
Dam pingSy stem PLUS, theve hicle/tr ailer
combination maybegin torock and star tto
skid. #
Load theve hicle correctl yont oth e
tr ans porter . #
Secur eth eve hicle onallfour wheel s
wit hsuit able tensi oni ng stra ps. #
Donotexc eed themaximum permissi‐
ble speed of35 mph(6 0km/h) when
tr anspo rting. *
NO
TEDama getotheve hicle from secur‐
ing itincor rectl y #
Afterloa ding, theve hicle mustbe
secur edon allfour wheel s.Ot her wise,
th eve hicle could bedamag ed. #
Aminimum distance of8in (20 cm)
up wa rdsand 4in (10 cm) down wards
mus tbe kept tothetranspor tplatf orm. #
Secur eth eve hicle onallfour wheel saf te r
loading . 298
Breakdo wnassis tance