towing MERCEDES-BENZ E-CLASS COUPE 2021 User Guide

T
T
o
o w
w -st
-st ar
ar ting or to
ting or towing away
wing away P
P
er
er mitt
mitt edto
ed towing met
wing met hods (non plug-in h
hods (non plug-in h ybr
ybrid)
id) *
N
NO OTE
TE Damage from automatic braking If one of
thefo llowing functions is switched
on, theve hicle brakes automatically in cer tain
situations:
R Active Brake Assist
R Active Distance Assist DISTRONIC
R HOLD function
R Active Parking Assist
To avoid damage totheve hicle, deactivate
th ese systems in thefo llowing or similar situa-
tions: #
during towing #
in a car wash Mercedes-Benz
recommends transporting your
ve hicle in the case of a breakdown, rather than
to wing it away.
Fo rto wing, use a tow rope or tow bar with bo th
axles on thegr ound. Do not use tow bar systems. *
N
NO OTE
TE Damage totheve hicle due to tow-
ing awa y incor rectly #
Obser vethe inst ructions and no tes on
to wing away. V
V
ehicles wit
ehicles wit h r
h rear wheel dr
ear wheel dr ive
ive P
P
er
er mitt
mitt edto
ed towing met
wing met hods
hods
Bo th axles on
th egr ound Ye
s, maximum 50 km at
50 km/h
Fr ont axle
ra ised No
Re ar axle
ra ised Ye
s, if the steering wheel is
/xed in the centre position
with a steering wheel lock 4MA
4MA
TIC v
TIC v ehicles
ehicles P
P
er
er mitt
mitt edto
ed towing met
wing met hods
hods
Bo th axles on
th egr ound Ye
s, maximum 50 km at
50 km/h
Fr ont axle
ra ised No
Re ar axle
ra ised No T
T
o
o wing wit
wing wit h a r
h a raised axle:
aised axle: towing should be per-
fo rm ed byato wing compan y. T
T
o
o wing t
wing t he v
he vehicle wit
ehicle wit h bot
h both axles on t
h axles on t hegr
he ground
ound #
Obser vethe no tes on the permitted towing
me thods (/ page 329). #
Make sure that the battery is connected and
ch arge d.
Obser vethefo llowing points when the battery is
dischar ged:
R the engine cannot be star ted Breakd
own assistance
329
329

R
the electric parking brake cannot be released
or applied
R v
vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: the
automatic transmission cann otbe shiTed to
position iorj
% V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: ifthe
automatic transmission cann otbe shiTed to
position ior if the display does not show
anything, transport theve hicle (/ page 331).
A towing vehicle with liTing equipment is
re qu ired forve hicle transpor tation.
* NO
NO TE
TEDamage due to towing away at
ex cessively high speeds or over long dis-
ta nces The driv
etra in could be damaged when towing
at excessively high speeds or over long distan-
ces. #
Atowing speed of 50 km/h must not be
ex ceeded. #
Atowing dis tance of 50 km must not be
ex ceeded. &
W
WARNING
ARNING Risk of accident when towing a
ve hicle which is too heavy
If th eve hicle tobe tow- star ted or towe daway
is heavier than the permissible gross mass of
yo ur vehicle, thefo llowing situations can
occur:
R theto wing eye may become de tach ed.
R theve hicle/trailer combination may
swer veorove rturn. #
Before tow- starting or towing away,
ch eck if theve hicle tobe tow- star ted or
to we dawa yex ceeds the permissible
gr oss mass. If a
vehicle must be tow- star ted or towe dawa y,its
permissible gross mass must not exceed the per-
missible gross mass of theto wing vehicle. #
Information on the permissible gross mass of
th eve hicle can be found on theve hicle identi-
/cation plate (/ page 357). #
V
V ehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: do not
open the driver's door or front passenger door;
the automatic transmission otherwise
automatically shiTs toposition j. #
Fitth eto wing eye (/ page 333). #
Fasten theto wing device.
* N
NOOTE
TE Damage due toincor rect connec-
tion of theto w bar #
Only connect theto w rope or tow bar to
th eto wing eyes. #
Deactivate the automatic locking mechanism
(/ page 79). #
Do not activate the HOLD function. #
Deactivate tow- awa y protection (/ page 95). #
Deactivate Active Brake Assist (/ page 211). #
V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: shiTthe
automatic transmission toposition i. #
Release the electric parking brake. 330
330
Breakdown assistance

&
W
W ARNI NG
ARNI NGRisk of accident due tolimited
saf ety-re lated functions during theto wing
process
Saf ety-re lated functions are limited or no lon-
ge rav ailable in thefo llowing situations:
R theve hicle is switched o..
R the brake system or po wer steering system
is malfunctioning.
R the energy supply or the on-board electri-
cal system is malfunctioning.
When your vehicle is towe daw ay, signi/cantly
more e.ort may be requ ired tosteer and
brake than is normally requ ired. #
Use a tow bar. #
Make sure that the steering wheel can
mo vefreely be fore towing theve hicle
awa y. *
N
NO
OTE
TE Damage due toexcessive tractive
po wer If
yo u pull away sharpl y,the tractive po wer
may be too high and theve hicles could be
damaged. #
Pull away slo wlyand smoo thly. Loading t
Loading t
he v
he vehicle f
ehicle f or tr
or transport
anspo rt #
Obser vethe no tes on towing away
( / page 329). #
Connect theto wing device totheto wing eye
in order toload theve hicle.
% You can also attach theto w bar tothe trailer
hitch. #
V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: shiTthe
automatic transmission toposition i.
% V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: the
automatic transmission may be loc ked in posi-
tion jintheev ent of damage tothe electri-
cal system. ToshiT toi , pr ovide the on- board electrical system with po
wer
( / page 327). #
Load theve hicle onto the transpor ter. #
V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: shiTthe
automatic transmission toposition j. #
Use the electric parking brake tosecure the
ve hicle against rolling away. #
Only secure theve hicle bythe wheels.
V
V ehicles wit
ehicles wit h ADS PL
h ADS PLUS (A
US (Adap
daptiv
tive Dam
e Dam ping Sy
ping Sy s-
s-
t
t em PL
em PL US)
US) &
W
WARNING
ARNING Risk of an accident when trans-
porting vehicles with Adaptive Damping
System PLUS
When transpo rting vehicles with Adaptive
Damping System PLUS, theve hicle/trailer
combination may begin torock and start to
skid. #
Load theve hicle cor rectly onto the
transpor ter. #
Secure theve hicle on all four wheels
with suitable tensioning straps. Breakdown assistance
331
331

F
F
itting and r
itting and r emo
emoving t
ving t heto
he towing eye
wing eye #
Press the mark on co ver1 inwa rds and
re mo ve. #
Screw intheto wing eye clockwise as far as it
will go and tighten.
V
V ehicles wit
ehicles wit h a tr
h a trailer hitc
ailer hitc h:
h:vehicles with a trailer
hitch do not ha veare ar brac ketfo rth eto wing
ey e. Fasten theto w bar tothe trailer hitch. #
Make sure that co ver1 engages in the
bumper when youre mo vetheto wing eye.
* N
NO OTE
TE Damage totheve hicle due toincor-
re ct use of theto wing eye or trailer hitch When a
towing eye or trailer hitch is used to
re co ver a vehicle, theve hicle may be damaged
in the process. #
Only use theto wing eye or trailer hitch to
to w awa y or tow start theve hicle. #
Do not use theto wing eye or trailer hitch
to to wtheve hicle during reco very. T
T
o
o w
w -st
-st ar
arting t
ting t he v
he vehicle
ehicle V
V
ehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission
ansmission
* NO
NOTE
TEDamage tothe automatic transmis-
sion due to tow-starting The au
tomatic transmission may be damaged
in the process of tow- starting vehicles with
automatic transmission. #
Vehicles with automatic transmission
must not be tow- star ted. #
Vehicles with an automatic transmission must
not be tow- star ted. Electr
Electr
ical fuses
ical fuses N
No
ot
tes on electr
es on electr ical fuses
ical fuses &
W
WARNING
ARNING Risk of accident and inju rydue
to ove rloaded lines
If yo u manipulate or bridge a faulty fuse or if
yo ure place it with a fuse with a higher amper-
age, the electric line could be overloaded.
This could result in a /re. #
Alwaysre place faulty fuses with speci-
/ed new fuses containing the cor rect
amperage. Breakdown assistance
333
333

W
W
eights and loads
eights and loads Please obser
vethefo llowing no tesfo rth e speci-
/ed vehicle data:
R Items of optional equipment increase the unla-
den weight and reduce the pa yload.
R You will /n dvehicle-speci/c weight informa-
tion on theve hicle identi/cation plate
(/ page 357).
R
R oof load
oof load Model
Model
Maximum r
Maximum roof load
oof load
All model s7 5 kgT
T
r
railer hitch
ailer hitch Gener
Gener
al not
al notes on t
es on t he tr
he trailer hitch
ailer hitch Modi/cations
tothe engine cooling system may
be necessar y,depending on theve hicle model.
The retro/tting of a trailer hitch is on lypermissi-
ble if a towing capacity is speci/ed in your vehicle
documents.
Fu rther information can be obtained at a quali/ed
specialist workshop. Mounting dimensions Mounting dimensions
1
Fastening points
2 Overhang dimension
3 Rear axle cent reline The
overhang dimension and fastening points are
va lid for a trailer hitch installed at thefa ctor y.
Ov Ov er erhang dimension leng th
hang dimension length Model Model
2 2Ov
Over
erhang
hang
dimension
dimension
All model s1 203 mm T
T
o
o wing capacity
wing capacity The
tongue weight is not included in theto wing
capacity.
T T o
o wing capacity
wing capacity , br
, brak
aked (at a minimum
ed (at a minimum st
starar t-o.
t-o.
gr
gr adeability of 12%)
adeability of 12%) Model
To
Mode lT owing capacity,
wing capacity,
br
brak
ak ed
ed
All model s1 800 kg T
T
o
o wing capacity
wing capacity , unbr
, unbrak
aked
ed Model
To
Mode lT owing capacity,
wing capacity,
unbr
unbr ak
aked
ed
All model s7 50 kg Te
ch nical data
369
369

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions #
Drive on
or #
Ifth e display message does not disappear, stop theve hicle in accordance with the tra1c conditions and restart
th eve hicle.
Blind Spot Assist inopera-
tive *B
lind Spot Assist is malfunctioning. #
Drive on
or #
Stop theve hicle in accordance with the tra1c conditions and restart theve hicle. #
Ifth e display message does not disappear: consult a quali/ed specialist workshop.
Blind Spot Assist not availa-
ble when towing a trailer
See Owner's Manual *W
hen you establish the electrical connection tothe trailer, Blind Spot Assist will be una vailable. #
Press the leT-hand Touch Control and ackno wledge the display message.
Active Blind Spot Assist
currently unavailable See
Owner's Manual *A
ctive Blind Spot Assist is temp orarily una vailable.
The system limits ha vebeen reached (/ page 213).
Once the cause of the problem is no longer present, the system will be available again. #
Drive on
or #
Ifth e display message does not disappear, stop theve hicle in accordance with the tra1c conditions and restart
th eve hicle. Displ
aymessages and warning/indicator lamps
403 403

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
Active Blind Spot Assist
inoperative *A
ctive Blind Spot Assist is malfunctioning. #
Drive on
or #
Stop theve hicle in accordance with the tra1c conditions and restart theve hicle. #
Ifth e display message does not disappear: consult a quali/ed specialist workshop.
Active Blind Spot Assist
not available when towing
a trailer See Owner's Man-
ual *W
hen you establish the electrical connection tothe trailer, Active Blind Spot Assist will be una vailable. #
Press the leT-hand Touch Control and ackno wledge the display message.
Active Lane Keeping Assist
currently unavailable See
Owner's Manual *A
ctive Lane Keeping Assist is temp orarily una vailable.
The ambient conditions are outside the system limits (/ page 216).
As soon as the ambient conditions are within the system limits, the system will become available again. #
Drive on
Active Lane Keeping Assist
inoperative *A
ctive Lane Keeping Assist is malfunctioning. #
Drive on
or #
Stop theve hicle in accordance with the tra1c conditions and restart theve hicle. #
Ifth e display message does not disappear: consult a quali/ed specialist workshop. 404 404
Displ
aymessages and warning/indicator lamps

Ø
Re/ll AdBlue See Owner ’sMan-
ual ......................................................... 422
! Release parking brake ...................395
¸ Replace air cleaner ....................... 389
Á Replace key.................................. 375
8 Reser vefuel le vel.......................... 388
6 Restraint sys. malfunction Con-
sult workshop ....................................... .372
# See Owner's Manual..................... 414
Ù Steering malfunction Increased
ph ysical e.ort See Owner's Manual....... 383
Ù Steering malfunction Stop
immediately See Owner's Manual ........... 384
# Stop vehicle Lea veengine run-
ning ....................................................... 415
# Stop vehicle See Owner's Man-
ual......................................................... 415
É Stop vehicle Vehicle too low .......... 407
ç suspended .................................... 398
: Switch o. lights............................ 378 :
Switch on headlamps .................... 378
á temp orarily una vailable Camera
view restric ted....................................... 406
¸ temp orarily una vailable Sensors
dirty....................................................... 405
Ø Top up AdBlue Emer gency op. in
XXX miles See Owner's Manual.............. 422
+ Top up coolant See Owner ’s
Manual.................................................. 387
¥ Top up washer 0uid...................... .386
! Turn on the ignition torelease
th e parking brake ................................... 395
d Vehicle is operational Switch o.
ignition before exiting............................. 381
É Vehicle rising Please wait.............. 408
É Vehicle rising ................................ 408
h Warning tyre defect....................... 419
h Wheel sensor(s) missing ................ 418Ø
XX,X l Top up AdBlue Swit chon
ignition, wait 60 sec. or eng. start not
poss...................................................... 423
Ac tive Blind Spot Assist cur rently
una vailable See Owner's Manual ............ 403
Ac tive Blind Spot Assist inoperative........ 404
Ac tive Blind Spot Assist not available
when towing a trailer See Owner's
Manual.................................................. 404
Ac tive bonnet malfunction See Own-
er's Manual............................................ 384
Ac tive Brake Assist Functions cur-
re ntly limi ted See Owner's Manual .........412
Ac tive Brake Assist Functions limited
See Owner's Manual.............................. 413
Ac tive Distance Assist available again ..... 400
Ac tive Distance Assist cur rently
una vailable See Owner's Manual ............ 399
Ac tive Distance Assist inoperative.......... 399 452 452
Index

Flacon
Flacon
Inserting/re moving................................ 147
Flat to
Flat towing
wing
see Tow- bar system
Flat tyre
Flat tyre MOExtended tyres................................. 318
No tes..................................................... 318
TIREFIT kit.............................................. 320
Wheel chang e........................................ 347
Floor mats
Floor mats................................................... 125
F
F og light (enhanced) og light (enhanced) .................................... .130
F
F oil cov
oil cov er
ering
ing
Ra dar and ultrasonic sensor s................. 185
Fr
Fr agr
agr ance
ance
see Frag rance system
Fr
Fr agr
agr ance syst
ance syst em
em
Inserting/ removing the 0acon................1 47
Setting................................................... 146
Fr
Fr ee
ee soTw
soTw are
are................................................. 38
Fr
Fr eq
eq uencies
uencies
Mobile phone......................................... 355
Tw o-w ayradio........................................ 355
Fr
Fr ont airbag (dr
ont airbag (dr iv
iv er
er , fr
, fr ont passeng
ont passeng er)
er).............. 46 F
F
r
ront passeng
ont passeng er seat
er seat
see Seat
F
F uel
uel
Additives................................................ 361
Diesel.................................................... 362
E10........................................................ 360
Fu elreser ve........................................... 363
Low outside temp eratures...................... 362
Pe trol..................................................... 360
Quality (diesel )....................................... 362
Quality (petrol)....................................... 360
Re fuellin g.............................................. .172
Sulphur content..................................... 360
Ta nk content.......................................... 363
F
F uel consump uel consump tion indicat
tion indicator
or
Calling up.............................................. 168
F
F unction seat
unction seat
see Door cont rol panel
F
F uses
uses
Before replacing a fuse.......................... 333
Fu se assignment diag ram. ...................... 333
Fu se box in the boo t............................... 336
Fu se box in the engine compartment......3 34Fu
se box in the front passenger foot-
we ll........................................................ 335
Fu se box on the dashboar d.................... 335
No tes..................................................... 333 G
G
Gar
Gar ag
age door opener
e door opener
Clea ring the memory.............................. 181
Gar
Gar ag
age door openers
e door openers
Opening/closing the door......................1 81
Prog ramming buttons............................. 179
Re solving problems................................ 180
Syn chronising thero lling code................ 180
Gear
Gear shiT
shiT r
recommendation
ecommendation........................... 171
Genuine par
Genuine par ts
ts................................................ 21
Glide mode
Glide mode.................................................. 171
Gr Gr oss mass
oss mass.................................................. 357 H
H
Handbr Handbr ake
ake
see Electric parking brake
Handling c Handling c har
haract
acter
eris
istics (unusual)tics (unusual) ................ 337
HANDS-FREE A HANDS-FREE A CCESS
CCESS................................... 84 Index
457
457

P
P
er
er fume vial
fume vial
see Frag rance system
P
P er
er iod out of use
iod out of use
Ac tivating/deactivating standby mode... 184
St andby mode function.......................... 184
P
P er
er missible axle load
missible axle load .................................... 357
P
P er
er missible to
missible towing met
wing met hods
hods........................ .329
Pe
Pe tr
trol
ol........................................................... 360
Pe
Pe ts in t
ts in t he v
he v ehicle
ehicle.......................................... 72
Plas
Plastic tr tic tr im (Car
im (Car e)
e)........................................ 314
Pow
Pow er closing function
er closing function
Door........................................................ 79
Pow
Pow er supply
er supply
Switching on (start/s top button)............ 154
PRE-S
PRE-S AFE
AFE®
®
(anticipat
(anticipat or
ory occupant pr ot
y occupant pr otection)
ection)
Fu nction.................................................. 53
PRE-SAFE ®
Sound................................... 53
Re versing measures................................. 53
PRE-S
PRE-S AFE
AFE®
®
PL
PL US (anticipat
US (anticipat or
ory occupant
y occupant
pr ot
pr otection plus)
ection plus)
Fu nction.................................................. 53
Re versing measures................................. 53 Pr
ev
Pr ev ent
ent ativ
ativ e occupant pr ot
e occupant pr otection syst
ection syst em
em
see PRE-SAFE ®
(anticipatory occu-
pant pr otection)
see PRE-SAFE ®
PLUS (anticipatory
occupant pr otection plus)
Pr
Pr o/le
o/le
Creating a new pro/le............................ 265
No tes..................................................... 264
Selecting pro/le options......................... 265
Pr
Progr ogr amme
amme
see DYNAMIC SELECT
Pr ot
Pr otection ag
ection ag ains
ainst collisiont collision
see Manoeuvring brake function
Pr ot
Pr otection of t
ection of t he en
he envir
vironment
onment
No tes...................................................... .20
Ta ke -back of end-of-life vehicles............... 20 Q
Q
QR code
QR code Rescue car d............................................ .35
Quali/ed
Quali/ed specialist w
specialist w ork
orkshop
shop .........................33 R
R
R
R adar and ultr
adar and ultr asonic senso rs
asonic senso rs
Damage................................................. 185
R
R adio
adio
Overview of the functions and symbols.. .298
R R ain closing function ain closing function
Side windo ws........................................... 87
R
R ain-closing f
ain-closing f eature
eature
Sliding sunroof......................................... 92
REAC
REAC H r
H regulation
egulation........................................... 33
R
R eading lamp
eading lamp
see Interior lighting
R
R eading light
eading light
Switching on/o. (contactless). .............. 263
R
R eal w
eal w ood (Car
ood (Car e)
e).......................................... 314
R
R ear f
ear f og light
og light
Switching on/o..................................... 127
R
R ear seat
ear seat
see Seat
R
R ear seat belt
ear seat belt
Status displ ay.......................................... 45
R
R ear seat belt st
ear seat belt st atus display
atus display........................... 45 Index
465
465