steering MERCEDES-BENZ E-CLASS COUPE 2021 Repair Manual

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions #
Swivel the ball neck beneath the bumper manually and let it engage.
If th e display message does not disappear, the trailer hitch is malfunctioning and the ball neck is not loc ked. #
Do not couple up the trailer. Drive on without the trailer. No tethere duced ground clearance due tothe unloc ked
ball nec k. #
Consult a quali/ed specialist workshop.
Head-up display currently
unavailable See Owner's
Manual *T
he head-up displ ayistemp orarily una vailable. Possible causes:
R malfunctions in the po wer supply
R signal inter fere nce #
Stop in accordance with the tra1c conditions and switch theve hicle o. and on again. #
Ifth e display message still appears, consult a quali/ed specialist workshop.
Head-up display inoperative *The head-up displ ayhas an internal er ror. #
Consult a quali/ed specialist workshop.
Ù
Steering malfunction
Increased physical effort
See Owner's Manual *T
he po wer steering assistance is malfunctioning. &
W WARNING
ARNING Risk of an accident due toaltered steering characteristics
If th e po wer assistance of the steering fails partially or comple tely,yo u will need touse more forc eto stee r. #
If safe steering is possible, drive on carefull y. Display messages and
warning/indicator lamps
383
383

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions #
Visit or consult a quali/ed specialist workshop immediatel y.Ù
Steering malfunction Stop
immediately See Owner's
Manual *T
he steering is malfunctioning. Steering capability is signi/cantly impaired. &
W WARNING
ARNING Risk of accident if steering capability is impaired
If th e steering does not function as intended, theve hicle's operating saf ety is jeopardised. #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and tra1c conditions. Do
not continue driving under any circums tances. #
Consult a quali/ed speciali stwo rkshop. Active bonnet malfunction
See Owner's Manual
*T
he active bonn et(pedest rian pr otection) is malfunctioning or inoperative aTer having already been triggered. #
Consult a quali/ed specialist workshop.
C *A
t least one door is open. #
Close all doors.
M *T
he bonn etis open. &
W WARNING
ARNING Risk of accident due todriving with the bonnet unloc ked
The bonnet may open and blo ckyour vie w. 384
384
Display message
s andwarning/indicator lamps

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
Active Distance Assist
available again *A
ctive Dis tance Assist DISTRONIC is ope rational again. #
Switch on Active Distance Assist DISTRONIC (/ page 199).
ð
Maximum speed exceeded *Y
ou ha veexceeded the maximum permissible speed (for cer tain countries only). #
Drive more slo wly.
Speed limit (winter tyres)
XXX km/h *Y
ou ha vereached the maximum permissible stored speed for winter tyres. It is not possible toexceed this speed.
Active Steering Assist cur-
rently unavailable See Own-
er's Manual *A
ctive Steering Assist is temp orarily una vailable.
The ambient conditions are outside the system limits (/ page 204).
As soon as the ambient conditions are within the system limits, the system will become available again. #
Drive on #
Check the tyre pressure if necessar y.
Active Steering Assist inop-
erative *A
ctive Steering Assist is malfunctioning. Active Distance Assist DISTRONIC remains available. #
Drive on
or #
Stop theve hicle in accordance with the tra1c conditions and restart theve hicle. #
Ifth e display message does not disappear: consult a quali/ed specialist workshop. 400 400
Displ
aymessages and warning/indicator lamps

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
Active Steering Assist cur-
rently unavailable due to
multiple emergency stops *A
ctive Steering Assist is temp orarily una vailable due tomultiple emer gency stops. #
Take ove rth e steering and stop in accordance with the tra1c conditions. #
Switch theve hicle o. and switch it back on
Ac tive Steering Assist is available once more.
Beginning emergency stop *Your hands are not on the steering wheel. An emer gency stop is being initia ted (/ page 206). #
Put your hands back on the steering wheel.
Yo u can cancel the deceleration at any time byper form ing one of thefo llowing actions:
R Steering
R Braking or accelerating
R Deactivating Active Distance Assist DISTRONIC
Ø *A
ctive Steering Assist has reached the system limits (/ page 204).
Yo u ha venot steered independently for a considerable period of time. #
Take ove rth e steering and drive on in accordance with the tra1c conditions.
Active Stop-and-Go Assist
currently unavailable see
Owner's Manual *A
ctive Stop-and-Go Assist is temp orarily una vailable. Active Distance Assist DISTRONIC and Active Steering Assist are
still available.
The ambient conditions are outside the system limits (/ page 203).
As soon as the ambient conditions are within the system limits, the system will become available again. #
Drive on. Displ
aymessages and warning/indicator lamps
401
401

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
Active Stop-and-Go Assist
inoperative See Owner's
Manual *A
ctive Stop-and-Go Assist is malfunctioning.
Ac tive Stop-and-Go Assist has been deactivated. Active Distance Assist DISTRONIC and Active Steering Assist are still
av ailable. #
Drive on.
or #
Stop theve hicle in accordance with the tra1c conditions and restart theve hicle. #
Ifth e display message does not disappear, consult a quali/ed specialist workshop.
Traffic Sign Assist currently
unavailable See Owner's
Manual *
Tra1c Sign Assist is temp orarily una vailable.
Once the cause of the problem is no longer present, the system will be available again. #
Drive on
Traffic Sign Assist inopera-
tive *
Tra1c Sign Assist is malfunctioning. #
Drive on
or #
Stop theve hicle in accordance with the tra1c conditions and restart theve hicle. #
Ifth e display message does not disappear: consult a quali/ed specialist workshop.
Blind Spot Assist currently
unavailable See Owner's
Manual *B
lind Spot Assist is temp orarily una vailable.
The system limits ha vebeen reached (/ page 213).
Once the cause of the problem is no longer present, the system will be available again. 402 402
Displ
aymessages and warning/indicator lamps

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions #
Drive carefully on a suitable str etch of road, making slight steering mo vements at a speed abo ve30 km/h. #
Ifth e display message does not disappear, consult a quali/ed specialist workshop immediatel y.Drive care-
full y. !
÷
inoperative See Owner's
Manual *
ABS and ESP ®
are malfunctioning.
Other driving systems and driving sa fety systems (e.g. BAS) may also be malfunctioning.
The brake system will continue tooperate normall y.Braking distance may inc rease in an emer gency braking situation. &
W WARNI NG
ARNI NGRisk of skidding if ABS and ESP ®
are malfunctioning
The wheels may block during braking and ESP ®
does not per form any vehicle stabilization.
The steerability and braking characteristics are heavily impaired and the braking distance may increase. In addi-
tion, other driving saf ety sy stems are swit ched o.. #
Drive on carefull y. #
Have ABS and ESP ®
ch ecked immediately at a quali/ed specialist workshop. ÷
currently unavailable See
Owner's Manual *
ESP ®
is temp orarily una vailable.
Other driving systems and driving saf ety sy stems (e.g. BAS) ma y also be malfunctioning.410 410
Display messages and
warning/indicator lamps

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions &
W
WARNING
ARNING Risk of skidding if ESP is malfunctioning ®
If ESP ®
is malfunctioning, ESP ®
cannot car ryout vehicle stabilisation. In addition, other driving saf ety sys tems are
switched o.. #
Drive careful lyon a suitable st retch of road, making slight steering mo vements at a speed abo ve30 km/h. #
Ifth e display message does not disappear, consult a quali/ed specialist workshop immediatel y.Drive care-
full y. ÷
inoperative See Owner's
Manual *
ESP ®
is malfunctioning.
Other driving systems and driving sa fety systems (e.g. BAS) may also be malfunctioning.
The brake system will continue tooperate normall y.Braking distance may inc rease in an emer gency braking situation. &
W WARNI NG
ARNI NGRisk of skidding if ESP ®
is malfunctioning
If ESP ®
is malfunctioning, ESP ®
cannot carr y outvehicle stabilisation. In addition, other driving saf ety sys tems are
switched o.. #
Drive on careful ly. #
Have ESP ®
ch ecked at a quali/ed specialist workshop. Displ
aymessages and warning/indicator lamps
411
411

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
T
!
÷
inoperative See Owner's
Manual *
EBD, ABS and ESP ®
are malfunctioning.
Other driving systems and driving saf ety systems (e.g. BAS) may also be malfunctioning. &
W WARNING
ARNING Risk of skidding if EBD, ABS and ESP ®
are malfunctioning
The wheels may block during braking and ESP ®
does not per form any vehicle stabilization.
The steerability and braking characteristics are heavily impaired and the braking distance may increase. In addi-
tion, other driving saf ety sy stems are swit ched o.. #
Drive on carefull y. #
Have the brake system checked immediately at a quali/ed specialist workshop. Active Brake Assist Func-
tions currently limited See
Owner's Manual *V
Vehicles wit
ehicles wit h t
h the Dr
he Dr iving Assist
iving Assist ance P
ance Pack
ackag
age:
e: Ac tive Brake Assist with cross-t ra1c function, Evasive Steering Assist or
PRE‑SAFE ®
PLUS are temp orarily una vailable or only partially available.
V
V ehicles wit
ehicles wit hout t
hout the Dr
he Driving Assist
iving Assist ance P
ance Pack
ackag
age:
e: Ac tive Brake Assist is temp orarily una vailable. #
Drive on
As soon as the ambient conditions are within the system limits, the system will become available again.
or #
Ifth e display message does not disappear, stop theve hicle in accordance with the tra1c conditions and restart
th eve hicle. 412
412
Displ
aymessages and warning/indicator lamps

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
Active Brake Assist Func-
tions limited See Owner's
Manual *F
orvehicles with the Driving Assistance Package, thefo llowing functions may be temp orarily una vailable or only parti-
ally available:
R Active Brake Assist with cross-t ra1c function
R Evasive Steering Assist
R PRE‑SAFE ®
PLUS
V
V ehicles wit ehicles wit hout t
hout the Dr
he Driving Assist
iving Assist ance P
ance Pack
ackag
age:
e: Ac tive Brake Assist is temp orarily una vailable or only partially availa-
ble. #
Drive on
or #
Stop theve hicle in accordance with the tra1c conditions and restart theve hicle. #
Ifth e display message does not disappear: consult a quali/ed specialist workshop. Mer
Mer
cedes-Benz emerg
cedes-Benz emerg ency call syst
ency call system
em Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/conseq uences and
uences andM
MSolutions
Solutions
G
Inoperative *T
he Mercedes-Benz emer gency call system is malfunctioning. The Mercedes me connect system is also malfunction-
ing. #
Consult a quali/ed speciali stwo rkshop. Displ
aymessages and warning/indicator lamps
413
413

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions #
Connect a suitable charge r appr ovedfo r Mercedes-Benz with su1cient charge output tothe jump-start connection
point of the 12 V battery (/ page 327).
The 48 V battery is charge d via thevo ltage con verter in theve hicle.
Motor can be started again *The 48 V battery has been charge d automatically via thevo ltage con verter. #
Start theve hicle and drive for a while tocharge the 12 V battery and the 48 V batter y. T
T
yr
yr e pr
e pr essur
essur e monit
e monit or
or Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/conseq uences and
uences andM
MSolutions
Solutions
Tyre press. monitor cur-
rently unavailable *T
here is inter fere nce from a po werful radio signal source. As a result, no signals from the tyre pressure sensors are
being received. The tyre pressure monitoring system is temp orarily una vailable.
The tyre pressure monitoring system will restart au tomatically as soon as the cause has been recti/ed. #
Drive on.
Tyre press. monitor inoper-
ative *T
he tyre pressure moni toring system is malfunctioning. &
W WARNI NG
ARNI NGThere is a risk of an accident if the tyre pressure monitoring system is malfunctioning
The tyre pressure monitoring system cannot issue a warning if there is pressure loss in one or more of the tyres.
Ty res with insu1cient tyre pressure may impair the driving characteristics as well as steering and braking. #
Have the tyre pressure monitoring system checked at a quali/ed specialist workshop. Displ
aymessages and warning/indicator lamps
417
417