keyless MERCEDES-BENZ E-CLASS ESTATE 2009 Owner's Manual
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2009, Model line: E-CLASS ESTATE, Model: MERCEDES-BENZ E-CLASS ESTATE 2009Pages: 373, PDF Size: 12.37 MB
Page 299 of 373
Exterior mirrors
Problem
Possible causes/consequences and
X
X Solutions An exterior mirror has
been pushed out of
position.
Vehicles with exterior mirrors that cannot be folded in/out elec-
trically:
X
Move the exterior mirror into the correct position manually.
Vehicles with electrically folding exterior mirrors*:
X Press the mirror-folding button* (Y page 86) repeatedly until
you hear a distinct click.
The mirror housing is engaged again and you can adjust the
mirror as usual ( Ypage 86). Key
Problem
Possible causes/consequences and
X
X Solutions You cannot lock or
unlock the vehicle
using the key. The key batteries are discharged or nearly discharged.
X
Point the tip of the key at the driver's door handle from close
range and try to unlock or lock the vehicle again.
If this does not work:
X Lock or unlock the vehicle using the emergency key element
(Y page 299). The key is faulty.
X
Lock/unlock the vehicle as described in the "Opening and clos-
ing in an emergency" section (Y page 299).
X Have the key checked at a qualified specialist workshop. You can no longer lock
or unlock the vehicle
using KEYLESS GO*.
KEYLESS GO* is in standby mode because the vehicle has not
been unlocked for an extended period.
X
Pull the door handle and then turn the key to position 2in the
ignition lock. KEYLESS-GO* is malfunctioning.
X
Lock/unlock the vehicle using the remote control function of
the key. Point the tip of the key at the driver's door handle from
close range and press the %/&button.
X Have the key checked at a qualified specialist workshop. There is interference from a powerful source of radio waves.
X
Lock/unlock the vehicle as described in the "Opening and clos-
ing in an emergency" section (Y page 299).296
TroubleshootingPractical advice
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Page 300 of 373
Problem
Possible causes/consequences and
X
X Solutions You have lost a key.
X
Have the key cancelled at a Mercedes-Benz Service Centre.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the manual locks changed too. You have lost the emer-
gency key element.
X
Report the loss immediately to the vehicle insurers.
X If necessary, have the manual locks changed too. The engine cannot be
started using the key. The on-board voltage is too low.
X Switch off non-essential consumers, e.g. seat heating* or inte-
rior lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 319).
or
X Jump-start the vehicle (Y page 323).
or
X Consult a qualified specialist workshop. The engine cannot be
started using the key.
The steering lock is mechanically blocked.
44
X Remove the key and reinsert it into the ignition lock. While doing
this, turn the steering wheel in both directions. The engine cannot be
started using KEYLESS
GO*. The key is in the
vehicle. A door is open. Therefore, the key cannot be detected as easily.
X
Close the door and try to start the vehicle again. There is interference from a powerful source of radio waves.
X
Start your vehicle using the key in the ignition lock. 44
Not vehicles with DIRECT SELECT selector lever. Troubleshooting
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Page 302 of 373
Locking/unlocking in an emergency
Emergency key element
If the vehicle can no longer be locked or
unlocked with the key, use the emergency
key element.
If you use the emergency key element to
unlock and open the driver's door or the boot
lid, the anti-theft alarm system* will be trig-
gered (Y page 65).
There are several ways to turn off the alarm:
X Press the %or& button on the key.
or
X Insert the key into the ignition lock.
or
X Press the start/stop button *in the ignition
lock. The key must be in the vehicle.
or
X Lock or unlock the vehicle using KEYLESS
GO*. The key must be outside the vehicle.
If you unlock the vehicle using the emergency
key element, the fuel filler flap will not be
unlocked automatically.
X To unlock the fuel filler flap: insert the
key in the ignition lock.
Removing the emergency key element X
Push release catch :in the direction of
the arrow and at the same time remove
emergency key element ;from the key. Unlocking the vehicle
If the vehicle can no longer be unlocked cen-
trally with the key or KEYLESS GO*:
X Remove the emergency key element from
the key (Y page 299). X
Insert the emergency key element into the
lock of the driver's door as far as it will go.
X Turn the emergency key element anti-
clockwise to position 1.
The door is unlocked.
i On right-hand-drive vehicles, turn the
emergency key element clockwise.
X Turn the emergency key element back and
remove it. Locking the vehicle
If the vehicle can no longer be unlocked cen-
trally with the key or KEYLESS GO*:
X Open the driver's door.
X Close the front-passenger door and the
boot lid.
Close the front-passenger door and the
boot lid/tailgate.
X Press the locking button (Y page 71).
X Check whether the locking knobs on the
doors are still visible. Press the locking
knobs down manually, if necessary.
X Close the driver's door.
X Remove the emergency key element from
the key (Y page 299). Locking/unlocking in an emergency
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Page 303 of 373
X
Insert the emergency key element into the
lock of the driver's door as far as it will go.
X Turn the emergency key element clockwise
as far as it will go to position 1.
i On right-hand-drive vehicles, turn the
emergency key element anti-clockwise.
X Turn the emergency key element back and
remove it.
X Check whether the doors and the boot lid/
tailgate are locked. Opening the boot (Saloon)
! The boot lid swings upwards when
opened. Therefore, make sure that there is
sufficient clearance above the boot lid.
If the boot can no longer be unlocked with the
key or KEYLESS GO*:
X Remove the emergency key element from
the key (Y page 299). X
Insert the emergency key element fully into
the tailgate lock.
X Turn the emergency key element anti-
clockwise as far as it will go to position
1.
The boot is unlocked.
X Turn the emergency key element back and
remove it. Opening the tailgate (Estate)
If the tailgate can no longer be opened from
the outside, use the emergency release on
the inside of the tailgate.
On vehicles with a folding bench seat*, you
can use the handle to open the tailgate from
the inside (Y page 73).
X Remove the emergency key element from
the key (Y page 299). !
When opening, the tailgate swings up and
out. Therefore, make sure that there is suf-
ficient clearance above and behind the tail-
gate.
X Insert emergency key element ;into
opening in trim :.
X Turn emergency key element ;90° clock-
wise.
X Push emergency key element ;in the
direction of the arrow and open the tail-
gate. 300
Locking/unlocking in an emergencyPractical advice
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Page 311 of 373
Turn signal lamp (halogen headlamps)
Due to their location, have the bulbs in the
left-hand headlamp changed at a qualified
specialist workshop, e.g. a Mercedes-Benz
Service Centre.
X Switch off the lights.
X Open the bonnet.
X Turn bulb holder :anti-clockwise and
remove it.
X Turn the bulb anti-clockwise, applying
slight pressure, and remove it from bulb
holder :.
X Insert the new bulb into bulb holder :and
turn it clockwise.
X Insert bulb holder :and turn it clockwise. Replacing the wiper blades
Windscreen wiper blades
G
Risk of accident
The windscreen will no longer be wiped prop-
erly if the wiper blades are worn. This could
prevent you from observing the traffic condi-
tions, thereby causing an accident. Replace
the wiper blades twice a year, ideally in spring
and autumn. G
Risk of accident
The wiper arms could start moving and cause
an injury if you leave the windscreen wipers
switched on. Remove the key from the ignition lock before
replacing the wiper blades.
! To avoid damaging the windscreen wiper
blades, make sure that you touch only the
wiper arm of the windscreen wiper.
To remove X
Remove the key from the ignition lock or
turn the key to position 0(KEYLESS GO).
X Fold the wiper arm away from the wind-
screen until it engages.
X Set the wiper blade at right angles to the
wiper arm. X
Remove the wiper blade from the retainer
on the wiper arm in the direction of the
arrow.
Fitting !
The two wiper blades are different
lengths. If you swap the wiper blades they
may scratch the windscreen. Make sure
that the longer wiper blade is fitted on the
driver's side.
X Compare the lengths of the two new wiper
blades.
X Slide the longer of the two new wiper
blades into the retainer on the wiper arm
on the driver's side in the opposite direc-
tion to the arrow.
X Repeat the same procedure on the front-
passenger's side with the shorter of the two
new wiper blades. 308
Replacing the
wiper bladesPractical advice
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Page 313 of 373
X
Vehicles without KEYLESS GO*: remove
the key from the ignition lock.
X Vehicles with KEYLESS GO*: open the
driver's door.
The on-board electronics have status 0,
which is the same as the key having been
removed.
X Get out of the vehicle.
X Close the driver’s door.
X Place the warning triangle (Y page 248) at
a suitable distance. Observe legal require-
ments. Using the TIREFIT kit
You can use the TIREFIT kit to seal small
punctures, particularly those in the tyre tread.
You can use TIREFIT at outside temperatures
down to -20 †. G
Risk of accident
In the following cases your safety is especially
endangered, as tyre sealant is insufficient if:
R there are cuts or punctures in the tyre
greater than 4 mm.
R the wheel rim is damaged.
R you have driven at very low tyre pressures
or on a flat tyre.
Do not drive any further. Consult a qualified
specialist workshop which has the necessary
specialist knowledge and tools to carry out
the work required.
Mercedes-Benz recommends that you use a
Mercedes-Benz Service Centre for this pur-
pose. In particular, work relevant to safety or
on safety-related systems must be carried out
at a qualified specialist workshop.
X Do not remove any foreign objects which
have penetrated the tyre, e.g. screws or
nails.
X Remove the TIREFIT kit, the accompanying
"max. 80 km/h" sticker and the electric air
pump from the stowage well underneath the boot/luggage compartment floor
(Y
page 249). X
Affix part :of the sticker within the driv-
er's field of vision.
X Affix part ;of the sticker near the valve
on the wheel with the defective tyre. G
Risk of injury
TIREFIT must not come into contact with your
skin, eyes or clothing.
R If TIREFIT comes into contact with your
eyes or skin, immediately rinse thoroughly
with clean water.
R Change out of clothing which has come into
contact with TIREFIT immediately.
R If an allergic reaction occurs, consult a doc-
tor immediately.
Keep TIREFIT away from children.
R If TIREFIT is swallowed, immediately rinse
your mouth out thoroughly and drink plenty
of water.
R Do not induce vomiting. Consult a doctor
immediately.
R Do not inhale TIREFIT fumes.
i If TIREFIT leaks out, allow it to dry. It can
then be removed like a layer of film.
If you get TIREFIT on your clothing, have it
cleaned as soon as possible with perchloro-
ethylene. 310
Flat tyrePractical advice
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Page 314 of 373
G
Risk of injury
Comply with the manufacturer's safety
instructions shown on the sticker on the elec-
tric air pump.
Your vehicle may be equipped with one of two
different air pumps. Version 1 can be identi-
fied by the flap, behind which the hose with
the pressure gauge and cable are located;
version 2 has a pressure gauge integrated in
the electric air pump.
Version 1 X
Open flap ;on the electric air pump.
X Pull connector Awith cable and air pump
hose Bout of the housing.
X Screw air pump hose Bonto flange Cof
TIREFIT sealant filler bottle :.
X Place TIREFIT sealant filler bottle :head
downwards into recess =of the electric
air pump. X
Remove the cap from valve Eon the faulty
tyre. X
Make sure pressure release screw Fon
pressure gauge Gis fully closed.
X Screw filler hose Donto valve E.
X Insert connector Ainto the socket of the
cigarette lighter* (Y page 208) or into a
12 V power socket ( Ypage 209) in your
vehicle.
X Vehicles without KEYLESS GO*: turn the
key to position 2(Y page 75) in the ignition
lock.
X Vehicles with KEYLESS GO*: press the
Start/Stop button twice (position
2 (Y page 75)).
X Press on/off switch ?on the electric air
pump to I.
The electric air pump is switched on. The
tyre is inflated.
i First, TIREFIT is pumped into the tyre. The
pressure can briefly rise to around 5 bar.
Do not switch off the electric pump dur-
ing this phase.
X Let the electric pump run for five minutes.
The tyre should then have a pressure of at
least 1.8 bar.
! Do not operate the electric air pump for
longer than eight minutes at a time without
a break. It may otherwise overheat.
The air pump can be operated again once
it has cooled down. Flat tyre
311Practical advice
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Page 316 of 373
Version 2
X
Pull connector ?with cable and air pump
hose Aout of the housing.
X Screw air pump hose Aonto flange Bof
TIREFIT sealant filler bottle :.
X Place TIREFIT sealant filler bottle :head
downwards into recess ;of the electric
air pump. X
Remove the cap from valve Con the faulty
tyre.
X Screw filler hose Donto valve C.
X Insert connector ?into the socket of the
cigarette lighter* (Y page 208) or into a
12 V power socket ( Ypage 209) in your
vehicle.
X Vehicles without KEYLESS GO*: turn the
key to position 2(Y page 75) in the ignition
lock.
X Vehicles with KEYLESS GO*: press the
Start/Stop button twice (position
2 (Y page 75)). X
Press on/off switch =on the electric air
pump to I.
The electric air pump is switched on. The
tyre is inflated.
i First, TIREFIT is pumped into the tyre. The
pressure can briefly rise to around 5 bar.
Do not switch off the electric pump dur-
ing this phase.
X Let the electric pump run for five minutes.
The tyre should then have a pressure of at
least 1.8 bar.
! Do not operate the electric air pump for
longer than eight minutes at a time without
a break. It may otherwise overheat.
The air pump can be operated again once
it has cooled down.
If a pressure of 1.8 bar is not reached
after five minutes:
X Switch off and disconnect the electric air
pump and drive the vehicle forwards or
backwards approximately 10 m.
This distributes the TIREFIT more evenly.
X Remove TIREFIT sealant filler bottle :
from the electric pump.
X Pump up the tyre again. G
Risk of accident
If a pressure of 1.8 bar is not achieved after
five minutes, the tyre is too badly damaged.
Do not drive any further. Consult a qualified
specialist workshop which has the necessary
specialist knowledge and tools to carry out
the work required. Mercedes-Benz recom-
mends that you use a Mercedes-Benz Service
Centre for this purpose. In particular, work
relevant to safety or on safety-related sys-
tems must be carried out at a qualified spe-
cialist workshop. Flat tyre
313Practical advice
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Page 325 of 373
X
Firmly depress the parking brake and on
vehicles with automatic transmission*,
shift the transmission to position P.
X Switch off all electrical consumers (e.g.
radio, blower, etc.).
X Turn the key to 0(Y page 75) in the ignition
lock and remove it or make sure that no
ignition position has been selected with
KEYLESS GO*. In the instrument cluster, all
of the indicator lamps must be out.
X Vehicles with the battery in the engine
compartment: open the bonnet.
X Vehicles with the battery in the boot:
open the boot. X
Vehicles with a battery in the engine
compartment: release and remove
clamps ;on filter box :.
X Remove the negative terminal clamp from
the battery.
X Remove the cover from the positive termi-
nal clamp.
X Remove the positive terminal clamp from
the battery.
X Disconnect the breather hose. Removing the battery
X Disconnect the battery ( Ypage 321).
X Loosen the bolt which holds the battery in
place.
X Remove the battery. Charging and fitting the battery
G
Risk of injury
Battery acid is caustic. Avoid contact with the
skin, eyes or clothing.
Charging the battery G
Risk of injury
Only charge the battery in a well-ventilated
area. As the battery is being charged, gases
can escape and generate minor explosions.
This could injure you and other persons or
cause damage to the paintwork or acid cor-
rosion on the vehicle.
You can obtain information about battery
chargers which allow the battery to be
charged while still installed from a qualified
specialist workshop, e.g. a Mercedes-Benz
Service Centre. G
Risk of injury
There is a risk of acid burns during the charg-
ing process due to the gases which escape
from the battery. Do not lean over the battery
during the charging process.
! Only charge the installed battery with a
battery charger which has been tested and
approved by Mercedes-Benz. These battery
chargers allow the battery to be charged
while still installed.
! Only use battery chargers with a maxi-
mum charging voltage of 14.8 V.
! Only charge the battery using the jump-
start connection point.
X Vehicles with the battery in the engine
compartment: open the bonnet.
X Vehicles with the battery in the boot:
open the boot.
X Connect the battery charger by its positive
terminal and earth point in the same order
as when connecting the donor battery in 322
BatteryPractical advice
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Page 328 of 373
deactivate HOLD and Distronic Plus if the
vehicle is to be towed.
It is better to have the vehicle transported
than to have it towed.
When towing, observe the legal requirements
in all countries concerned.
! When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
! Do not use the towing eye for recovery,
as this could damage the vehicle. If in
doubt, recover the vehicle with a crane.
! You may tow the vehicle for a maximum
of 50 km. A towing speed of 50 km/ hmust
not be exceeded.
For towing distances over 50 km, the entire
vehicle must be lifted up and transported.
! On vehicles with KEYLESS GO*, use the
key instead of the Start/Stop button. Turn
the key to position 2in the ignition lock and
shift the automatic transmission to N. Then
turn the key back to 0and leave it in the
ignition lock.
! Only secure the tow cable or towing bar
to the towing eyes. You could otherwise
damage the vehicle.
R Vehicles with an automatic transmission*
must not be tow-started.
R Vehicles with 4MATIC* must not be towed
with the front or rear axle raised.
R If you are towing the vehicle over a longer
distance, this must be done with the rear
axle raised.
R The ignition must be switched off if you are
towing the vehicle with the rear axle raised.
Otherwise, intervention by ESP ®
could
damage the brake system.
R If the vehicle has suffered transmission
damage, only tow it with the propeller shaft
disconnected. R
If the engine does not start, try jump-start-
ing it (Y page 323).
R If it is not possible to jump-start the vehicle,
have it towed to the nearest qualified spe-
cialist workshop, e.g. a Mercedes-Benz
Service Centre.
R The automatic transmission must be in
position Nwhen the vehicle is being towed.
R Before towing the vehicle, make sure that
the battery is connected and charged. Oth-
erwise:
-you cannot switch on the ignition.
- you cannot shift the transmission to posi-
tion Non vehicles with automatic trans-
mission*.
- you have no support when braking.
i Switch off the automatic locking feature
before the vehicle is towed (Y page 134).
Otherwise, you could be locked out when
pushing or towing the vehicle. Fitting the towing eye
Vehicles with a trailer tow hitch*: if you
intend to use the vehicle for towing, fold out
the ball coupling and connect the towbar
(Y page 234) to this. Towing and tow-starting
325Practical advice
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