trailer MERCEDES-BENZ E-CLASS ESTATE 2009 Owner's Guide
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2009, Model line: E-CLASS ESTATE, Model: MERCEDES-BENZ E-CLASS ESTATE 2009Pages: 373, PDF Size: 12.37 MB
Page 246 of 373
!
Only use washer fluid or cleaning cloths
suitable for plastic lenses. Unsuitable
washer fluid or cleaning cloths could
scratch or damage the plastic lenses of the
headlamps.
Cleaning the sensors* Saloon (example)
X
Clean sensors :for the driving systems
with water, car shampoo and a soft cloth.
! If you clean the sensors using a high-pres-
sure cleaner or steam cleaner, observe the
manufacturer's information on maintaining
the correct distance between the vehicle
and the high-pressure cleaner.
Cleaning the reversing camera* Saloon (example) X
Use clear water and a soft cloth to clean
camera lens :.
! Do not clean the camera lens and the area
around the reversing camera with a high-
pressure cleaner.
Cleaning the exhaust tail pipes Impurities combined with the effects of road
grit and corrosive environmental factors may
cause flash rust to form on the surface. Reg-
ular care of the exhaust tail pipes will ensure
that their original shine is restored.
!
Do not clean the exhaust tail pipes with
alkaline-based cleaning agents such as
wheel cleaner.
X Clean the exhaust tail pipes with a chrome
care product approved by Mercedes-Benz.
Trailer coupling* The ball coupling must be cleaned if it
becomes dirty or corroded.
X
Remove any rust using a wire brush.
X Remove dirt with a clean, lint-free cloth or
a brush.
! Do not clean the ball coupling with a high-
pressure cleaner. Do not use solvents. Saloon (example)
X
After cleaning, lightly oil or grease ball cou-
pling :.
X Check that the vehicle's trailer coupling is
working properly. Care
243Operation
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Page 247 of 373
!
Observe the note on care provided by the
trailer manufacturer.
i Maintenance of the ball coupling and
trailer coupling can also be performed by
any Mercedes-Benz Service Centre. H
Environmental note
Dispose of oily and greasy cloths in an envi-
ronmentally-responsible manner. Interior care
Cleaning the steering wheel boss and
dashboard G
Risk of injury
Do not use cleaning agents and cockpit care
spray containing solvents to clean the dash-
board and the steering wheel boss. If cleaning
agents containing solvents are used the sur-
faces become porous, then if an airbag is
deployed the disintegrating plastic parts may
cause serious injury.
X Wipe the dashboard and steering wheel
boss with a damp, lint-free cloth (e.g. a
microfibre cloth) and cleaning agent.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
Cleaning the COMAND display X
Before cleaning the display, make sure that
it is switched off and has cooled down.
X Clean the display surface using a commer-
cially-available microfibre cloth and TFT/
LCD display cleaner.
X Dry the display surface using a dry micro-
fibre cloth.
! For cleaning, do not use any of the fol-
lowing: R
alcohol-based solvents or petrol
R abrasive cleaning agents
R commercially-available household clean-
ing agents
These may damage the display surface. Do
not exert pressure when cleaning the dis-
play surface as this may lead to irreversible
damage.
Cleaning the seat covers !
Do not use microfibre cloths to clean gen-
uine leather, artificial leather or
Alcantara ®
covers, as these are too aggres-
sive and, if used often, may damage the
cover.
! Clean:
R genuine leather covers with a damp
cloth, then wipe the covers down with a
dry cloth. Make sure that the leather
does not become soaked. For leather
care, use a leather care agent recom-
mended by Mercedes-Benz. You can
obtain information about this from any
Mercedes-Benz Service Centre.
R artificial leather covers with a cloth mois-
tened with a solution containing 1%
detergent (e.g. washing-up liquid).
R cloth covers with a microfibre cloth mois-
tened with a solution containing 1%
detergent (e.g. washing-up liquid). Rub
carefully and always wipe entire seat sec-
tions to avoid leaving visible lines. Leave
the seat to dry afterwards. Cleaning
results depend on the type of dirt and
how long it has been there.
R Alcantara ®
covers with a damp cloth.
Make sure you wipe entire seat sections
to avoid leaving visible lines.
i Note that regular care is essential to
ensure that the quality (both appearance
and comfort) of the covers is retained over
time. 244
CareOperation
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Page 265 of 373
Display messages
Possible causes/consequences and
X
X Solutions Blind
Spot
Assist currently
unavaila‐
ble See
Owner's
Manual
Blind Spot Assist* is temporarily inoperative if:
R
you have established the electrical connection between a
trailer and your vehicle.
R the sensors in the bumpers are dirty.
R its function is impaired due to heavy rain or snow.
R the radar sensor system is outside the operating tempera-
ture range.
R the radar sensor system has switched off automatically, for
example in the vicinity of a radio telescope facility.
X When towing a trailer, confirm the display message with
a.
When driving without a trailer:
Blind Spot Assist* is operational again and the display mes-
sage disappears when:
R the dirt (e.g. slush) drops away while you are driving.
R the system detects that the sensors are fully available
again.
R the radar sensor system is back within the operating tem-
perature range.
If the display message continues to be shown:
X Clean the bumpers (Y page 243).
X Restart the engine. Cruise
control
and SPEED‐
TRONIC inopera‐
tive Cruise control and Speedtronic are malfunctioning. A warning
tone also sounds.
X
Visit a qualified specialist workshop. Cruise
control - - - km/h A condition for activating cruise control has not been fulfilled.
You have tried to store a speed below 30 km/h, for example.
X
Activate ESP ®
(Y page 61)
X If conditions permit, drive faster than 30 km/h and store
the speed (Y page 138). 262
Display
messagesPractical advice
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Page 267 of 373
Display messages
Possible causes/consequences and
X
X Solutions J ABS and
ESP cur‐
rently
unavaila‐
ble See
Owner's
Manual G
Risk of accident
ABS (Anti-lock Braking System), ESP ®
(Electronic Stability
Program), BAS (Brake Assist), PRE-SAFE ®
, the HOLD function,
hill start assist and ESP ®
trailer stabilisation are temporarily
unavailable. The on-board voltage may, for example, be insuf-
ficient. BAS PLUS* (Brake Assist PLUS) and PRE-SAFE ®
Brake* may be inoperative as well. In addition, the ä,
å and! warning lamps light up in the instrument clus-
ter.
The brake system continues to function normally, but without
the functions listed above. ATTENTION ASSIST is deactivated.
X Drive on carefully.
X Visit a qualified specialist workshop. J ABS and
ESP inop‐
erative
See Own‐
er's Man‐
ual
G
Risk of accident
ABS, ESP ®
, BAS, PRE-SAFE ®
, the HOLD function, hill start
assist and ESP ®
trailer stabilisation are unavailable due to a
malfunction. BAS PLUS* and PRE-SAFE ®
Brake* may also
have failed. In addition, the ä,åand! warning
lamps light up in the instrument cluster.
The brake system continues to function normally, but without
the functions listed above. ATTENTION ASSIST is deactivated.
X Drive on carefully.
X Visit a qualified specialist workshop. ÷ ESP inop‐
erative
See Own‐
er's Man‐
ual
G
Risk of accident
ESP ®
, BAS, PRE-SAFE ®
, the HOLD function, hill start assist
and ESP ®
trailer stabilisation are unavailable due to a mal-
function. BAS PLUS* and PRE-SAFE ®
Brake* may also have
failed. In addition, the äandå warning lamps light up
in the instrument cluster.
The brake system continues to function normally, but without
the functions listed above. ATTENTION ASSIST is deactivated.
X Drive on carefully.
X Visit a qualified specialist workshop. 264
Display
messagesPractical advice
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Page 268 of 373
Display messages
Possible causes/consequences and
X
X Solutions j Check
trailer
hitch lock
G
Risk of accident
The trailer tow hitch* is not correctly engaged. A warning tone
also sounds.
X Pull over and stop the vehicle safely, paying attention to
road and traffic conditions.
X Engage the ball coupling in the end position (Y page 234).À Attention
Assist:
Time for
a break? Based on specific criteria, ATTENTION ASSIST has deter-
mined that your concentration has waned. A warning tone
also sounds.
X
If necessary, take a break.
During long journeys, take regular breaks in good time so you
get enough rest. À Attention
Assist
inopera‐
tive ATTENTION ASSIST is inoperative.
X
Visit a qualified specialist workshop. # The battery is not being charged. A warning tone also sounds.
Possible causes are:
R
a faulty alternator
R a torn poly-V-belt
R a malfunction in the electronics
X Pull over and stop the vehicle safely, paying attention to
road and traffic conditions and leave the engine running.
X Open the bonnet.
X Check whether the poly-V-belt is torn.
If the poly-V-belt is torn:
! Do not continue driving. The engine could otherwise over-
heat.
X Switch off the engine.
X Consult a qualified specialist workshop.
If the poly-V-belt is OK:
X Visit a qualified specialist workshop. # Check
brake wear The brake pads/linings have reached their wear limit.
X
Visit a qualified specialist workshop. Display
messages
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Page 269 of 373
Display messages
Possible causes/consequences and
X
X Solutions J Check
brake
fluid
level
G
Risk of accident
There is insufficient brake fluid in the brake fluid reservoir. In
addition, the Jwarning lamp in the instrument cluster
lights up and a warning tone sounds.
X Pull over and stop the vehicle safely as soon as possible,
paying attention to road and traffic conditions. Do not con-
tinue driving under any circumstances.
X Consult a qualified specialist workshop.
Do not top up the brake fluid. This will not rectify the fault. J Release
parking
brake You are driving with the parking brake applied. A warning tone
also sounds.
X
Release the parking brake. J EBD, ABS
and ESP
inopera‐
tive See
Owner's
Manual
G
Risk of accident
EBV (electronic brake force distribution), ABS, ESP ®
, BAS,
PRE-SAFE ®
, the HOLD function, hill start assist and ESP ®
trailer stabilisation are unavailable due to a malfunction. In
addition, the ä,åand! warning lamps in the
instrument cluster light up and a warning tone sounds.
The brake system continues to function normally, but without
the functions listed above. ATTENTION ASSIST is deactivated.
X Drive on carefully.
X Visit a qualified specialist workshop immediately. 266
Display
messagesPractical advice
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Page 273 of 373
Display messages
Possible causes/consequences and
X
X Solutions D inopera‐
tive See
Owner's
Manual
G
Risk of accident
The power steering assistance is reduced. You will need to
use more force to steer. A warning tone also sounds.
X Check whether you are able to apply the extra force
required.
X If you are able to steer safely: carefully drive on to a
qualified specialist workshop.
X If you are unable to steer safely: do not drive on. Contact
the nearest qualified specialist workshop. b Left cor‐
nering
light
or
Right cor‐
nering
light
The left-hand or right-hand cornering lamp* is faulty.
X
Visit a qualified specialist workshop. b Left
dipped
beam
or
Right
dipped
beam The left-hand or right-hand dipped-beam headlamp is faulty.
X
Halogen headlamps: replace the bulb (Ypage 304).
X Bi-xenon headlamp*: visit a qualified specialist workshop.b Active
Light Sys‐
tem inop‐
erative
The active light function* is faulty.
X
Visit a qualified specialist workshop. b Trailer
left indi‐
cator
or
Trailer
right
indic. The left-hand or right-hand trailer turn signal lamp is faulty.
X
Change the bulb. b Trailer
brake lamp The trailer brake lamp is faulty.
X
Change the bulb. 270
Display
messagesPractical advice
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Page 274 of 373
Display messages
Possible causes/consequences and
X
X Solutions b Trailer
left tail
lamp
or
Trailer
right
tail lamp The left-hand or right-hand trailer tail lamp is faulty.
X
Change the bulb. b AUTO
lights
inopera‐
tive The light sensor is faulty.
X
Visit a qualified specialist workshop. b Rear left
indicator
or
Rear
right
indicator The rear left-hand or right-hand turn signal is faulty.
X
Visit a qualified specialist workshop. b Left mir‐
ror indi‐
cator
or
Right mir‐
ror indi‐
cator The turn signal in the left-hand or right-hand exterior mirror
is faulty. The display message will only appear if all LEDs have
failed.
X
Visit a qualified specialist workshop. b Front
left indi‐
cator
or
Front
right
indicator The front left-hand or right-hand turn signal is faulty.
X
Change the bulb ( Ypage 304). b Third
brake lamp The third brake lamp is faulty. The display message will only
appear if all LEDs have failed.
X
Visit a qualified specialist workshop. Display
messages
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Display messages
Possible causes/consequences and
X
X Solutions b Malfunc‐
tion See
Owner's
Manual The exterior lighting is faulty.
X
Visit a qualified specialist workshop. Vehicles with trailer coupling*: a fuse may have blown.
X
Check the fuses (Y page 328).
X If necessary, replace the blown fuse. Observe the warning
notes.
If the display message continues to be shown:
X Visit a qualified specialist workshop. ¸ Replace
air
cleaner
The engine air filter is dirty and must be replaced
42
.
X Visit a qualified specialist workshop. 4 Check
eng. oil
lev. when
next refu‐
elling The engine oil level has dropped to a critical level. A warning
tone also sounds.
X
Check the engine oil level ( Ypage 220).
X If necessary, top up the engine oil.
X Have the engine checked for leaks if the engine oil needs
topping up more often than usual. + Change
key bat‐
teries The key batteries are discharged.
X
Change the batteries ( Ypage 304). + Key not
detected
(red display
message)
The KEYLESS GO key* is not in the vehicle. A warning tone
also sounds.
If you switch off the engine, you can no longer centrally lock
the vehicle and no longer start the engine.
X
Pull over and stop the vehicle safely as soon as possible,
paying attention to road and traffic conditions.
X Locate the KEYLESS GO key*. The KEYLESS GO key* is not detected while driving because
a powerful radio transmitter is causing interference. A warn-
ing tone also sounds.
X
Pull over and stop the vehicle safely as soon as possible,
paying attention to road and traffic conditions.
X Remove the Start/Stop button* from the ignition
lock (Y page 75).
X Insert the key into the ignition lock and turn it to the desired
position. 42
Only for certain vehicles. 274
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Page 284 of 373
Problem
Possible causes/consequences and
X
X Solutions Vehicles with the ECO
Start/Stop function:
you have started the
engine using the key.
The indicator lamp in
the ECO Start/Stop
function button does
not light up or goes out
again after a short time. You have deactivated the ECO Start/Stop function.
X
Activate the ECO Start/Stop function again (Y page 109). The ECO Start/Stop function is not available due to a fault.
X If the indicator lamp fails persistently, consult a qualified work-
shop. Warning and indicator lamps in the instrument cluster
Problem
Possible causes/consequences and
X
X Solutions !
The yellow ABS
warning lamp is
lit while the
engine is run-
ning. G
Risk of accident
ABS (Anti-lock Brake System) is deactivated due to a fault. For this
reason, ESP ®
(Electronic Stability Program), BAS (Brake Assist),
BAS PLUS* (Brake Assist PLUS), PRE-SAFE ®
, PRE-SAFE ®
Brake*,
the HOLD function, hill start assist and ESP ®
trailer stabilisation
are also deactivated, for example.
The brake system continues to function normally, but without the
functions listed above. Therefore, the wheels could lock if you
brake hard.
ATTENTION ASSIST is deactivated.
X Observe the additional messages in the multi-function display
(Y page 251).
X Drive on carefully.
X Visit a qualified specialist workshop. ·
The red distance
warning lamp*
lights up while
the vehicle is in
motion. G
Risk of accident
The distance to the vehicle in front is too small for the speed
selected.
X Increase the distance. ·
The red distance
warning lamp*
lights up while
the vehicle is in
motion. A warn-
ing tone also
sounds. G
Risk of accident
You are approaching a vehicle in front at too great a speed
X Be prepared to brake immediately.
X Pay careful attention to the traffic situation. You may have to
brake or take evasive action. Troubleshooting
281Practical advice
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